Name: Hyatt Centric Malta
Address: Triq Santu Wistin, St. Julian's, SWQ3312, MT

10/10

Exceptional

30 Jul 2026

Pannita

Ok breakfast. Clean and tidy room. Very central location. 2 toilets in the suite room was great!

10/10

Exceptional

26 Jul 2026

Bilal

Amazing location, very well trained and helpful staff. The hotel is beautifully decorated and everything feels fresh.

4/10

Poor

22 Jul 2026

Lynn

I was very underwhelmed and disappointed by my stay. The Expedia listing describes this as a luxurious, relaxing hotel with Mediterranean sea views, but in reality, there are no sea views - just city views. The pool areas are small, packed, and accompanied by loud music, making it difficult to relax. One night, we were awakened at 4:00 a.m. when the fire alarm sounded three times, requiring guests to evacuate. Although we later learned it was a technical issue, there was never a formal apology or acknowledgment from hotel management which I found strange and unacceptable.

The air conditioning in my room did not work properly which was especially challenging since the temps outside were over 100 degrees each day. My shower also lacked hot water for two days.

While the front desk staff were courteous and tried to help, they appeared limited in what they could do. I also made several attempts to contact the hotel manager and never received a response after sending an email. This lack of communication, combined with the other issues above, made this a disappointing stay and below the level of hospitality I have come to expect from Hyatt Hotels.

Partner

10/10

Exceptional

17 Jul 2026

Siobhan

Third visit to Malta, second stay at this luxurious and stunning hotel. I had a suite with a balcony and I would highly recommend this type of booking. My room was cleaned daily to a high level. The Maltese staff give the hotel its five-star rating, with exceptional service, outstanding facilities, and attention to detail. Thank you.
Transport in Malta is very reasonable. Download the Bolt App. Also, the ferry from Sliema to Valletta is only 3 euro each way, as are the little boats from Valletta to The Three Cities. Magical experiences!
Malta is an absolutely stunning destination with breathtaking scenery and one of the most beautiful coastlines in the Mediterranean. We took a cruise to the crystal-clear waters of the Blue Lagoon, explored Valletta to experience history, charm, and incredible architecture. Sliema and St Julian's gave us the perfect mix of seaside walks, restaurants, and nightlife for our teenagers. The Three Cities gave us a fascinating glimpse into Malta's rich heritage and authentic character.
Malta may be one of the world's smallest nations, but it packs an incredible punch with its coastlines, ancient cities, and history! Three visits and we still have much more to explore…

6/10

Pleasant

12 Jul 2026

Simon

2 out of 4 nights of my stay there were children in the indoor pool even though it was supposed to be 14+ only after 6pm. This was quite annoying.

The jacuzzi was also not operational for the whole week I was there.

Staff were very friendly. Room was very spacious and an excellent location. Just slightly let down by things within their control.

Self

10/10

Exceptional

14 Jun 2026

Bahareh

The room and property was very clean. I got club access which was beneficial. I got to use the lounge for drinks, relaxation and pre-dinner snacks. The breakfast buffet was complete and full of variety. The rooftop pool was lovely and I used it a few times. Walking distance to the main area of St Julian. Let’s stay here again.

Family

10/10

Exceptional

13 Jun 2026

Derek

What was unique was the level of service we received. Nothing was too much trouble. Thanks to all the staff for a care free break. Lovely clean modern hotel 5⭐️.

Partner

6/10

Pleasant

12 Jun 2026

Lisa

Over the years Malta has become more and more built up unfortunately as much as my stay Waz pleasant the room was facing a brick wall there was huge glass door window windows but you could see nothing but concrete I felt like I was in a basement flat surrounded by concrete it was quite claustrophobic. There is a number of rooms on that side and there was no other room available for me to take, which was a little disappointing as I said I felt quite claustrophobic after my first night stay.

Other than that, the hotel is a nice fresh take on Malta.

Self

10/10

Exceptional

04 Jun 2026

Eamonn Christopher

Great spot, friendly staff / would recommend

10/10

Exceptional

03 Jun 2026

Kurtis

Great stay overall. The room was modern with plenty of outlets and charging options for devices. The bed was exceptionally comfortable and made for a great night’s sleep. The shower—it had excellent water pressure and felt luxurious. I would happily stay here again.

Business

10/10

Exceptional

02 Jun 2026

Reinafor

Absolutely one of the most memorable trips I’ve had (and I have done hundreds!). Hyatt Centric just ticked off everything for me. The staff were all incredible, helpful, always smiling and attentive. The room had a lot of space, bed was comfortable, AC was spot on, all the amenities were great! They even did a surprise in the room, thank you staff for being sweet. 🥰 I am already looking forward to going back and have already told all my friends to book this place. The location is absolutely 💯 what we needed, in the centre of it all, restaurants, bars - beach…just amazing! Can’t fault this hotel. Deserves a 5***** 🙌🙌🙌 Oh the sunset view was incredible, do not miss it! The pool was ❤️

Partner

10/10

Exceptional

28 May 2026

Kateryna

They have two pools, inside and outside!
This is very comfortable. Rooftop pool has a nice view and selection of places to relax on!

Partner

8/10

Excellent

19 May 2026

Orlando

Good choices for breakfast

10/10

Exceptional

18 May 2026

Joanne

Fantastic hotel. Staff were very friendly throughout the hotel.
Everything was perfect and it’s in a great location. Our room and facilities were great, it had everything you needed. Breakfast was lovely, lots to choose from.
We had club lounge access and it was very good, nice afternoon tea. Would definitely recommend this hotel and we will book it again when we return to Malta

Partner

10/10

Exceptional

18 May 2026

Derek

In addition to everything you could want breakfast omelette made to your preference as you waited (not long). Staff & facilities excelent.

Partner

10/10

Exceptional

17 May 2026

Nathan

We chose to stay at the Hyatt for a special birthday coupled with a much needed break. We enjoyed a pleasant welcome and most of the staff were friendly and attentive. The team went above and beyond to recognise the birthday and it made the stay even more special. The house keeping staff were exceptional and the room was always clean and restocked etc. Breakfast was very good: lovely restaurant, friendly staff, great food and a large choice of hot and cold dishes, fruits, cereals, pastries, coffees and juices. The hotel was generally quiet and the king bed was extremely comfortable, so we slept well. Overall it was a lovely experience and we would be pleased to return.

Partner

10/10

Exceptional

14 May 2026

Jagrit

Great location with easy bus ride to Valetta and other parts of Malta. Lots of restaurants, supermarket and shops few minutes walk away.

The hotel is very nice as one would expect for Hyatt Brand. Staff really helpful and friendly. Breakfast is amazing with in the restaurant at the top of the hotel with sun streaming in from the glass walls.

All the staff are very friendly and helpful. I would definitely recommend this hotel.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Eamonn Christopher

Great spot! Would recommend anytime

Partner

10/10

Exceptional

25 Apr 2026

Christie-Marie

Had the most amazing stay at the Hyatt Centric in Matla! Hotel absolutely stunning and the staff were so friendly and accommodating at all times. Drink choice was great and varied and the food was superb! Would definitely recommend and will certainly return to stay with them again!

Partner

10/10

Exceptional

24 Apr 2026

Michel

Very friendly staff
Hôtel close to restaurants and shopping
I recommend!

Business

10/10

Exceptional

21 Apr 2026

Nik

Good place to stay
Central to a lot of good places and connections.

10/10

Exceptional

09 Apr 2026

Mohammed

Amazing stay.
Nice variety of breakfast and exceptional service

Partner

10/10

Exceptional

08 Apr 2026

Farvinder

If I visit Malta, this hotel would definitely be on the list.

It was my partners 30th and our anniversary, the staff went above and beyond to make things extra special. There was a lot of variety for breakfast, we didn’t have dinner but the bar/restaurant menu did look great!

The pool/spa facilities and gym were equally great.

Thank you for a great stay.

Partner

10/10

Exceptional

06 Apr 2026

Karan

Excellent hotel, very friendly staff. A special thanks to Pauline and Shivam at the reception. Both were very courteous and immediately helped us when we had to move our room. The breakfast is excellent compared to mainland Europe with the variety of freshly cooked food and fresh orange juice. The Club lounge is also good value, especially the wine and afternoon tea between 3-5pm. Overall an amazing place to stay in Malta.

Friends

10/10

Exceptional

30 Mar 2026

Hafeez

Massively exceeded my expectations, the staff (Jeewon, Sarfaraz and Brandon especially) were absolutely awesome.

This hotel has a very nice members club lounge, heated swimming pool, Sauna and Jacuzzi.

The location is very central, the hotel itself is practically brand new, the bedrooms are really nice.

The breakfast buffet was awesome too really nice food with lots of options.

The staff at this hotel treat guests like Royalty and are very very flexible upon checkout they let me stay in the club lounge and were very nice. I would highly recommend this hotel to anyone and everyone.

🌟🌟🌟🌟🌟😃👍

Self

10/10

Exceptional

29 Mar 2026

Irene

We enjoyed the sauna, Jacuzzi and indoor pool

Friends_and_family Friends

8/10

Excellent

28 Mar 2026

catherine Louise

The facilities and staff are excellent. Sadly noisey local building works distrupt the tranquility of the spa, and noisey guests disrupt a good nights sleep.

Self

10/10

Exceptional

20 Mar 2026

Oyewale

Very clean. Staff polite and helpful. Very good breakfast.

10/10

Exceptional

19 Mar 2026

Margie Rivera

Hotels really clean, staff friendly and proffesional. Breakfast amazing!!

Partner

10/10

Exceptional

09 Mar 2026

Lee

Lovely hotel, with a spacious, clean room and a superb shower.
Staff all polite and exceptionally helpful.
The spa area was a lovely place to relax for an hour or so.
Close to everything St Julian’s had to offer and no distance to explore Malta generally.

Partner

10/10

Exceptional

27 Jan 2026

Arturs

Overall excellent experience !

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Mikko

Great hotel at an amazing location. The room is spacious and has all the things needed even for a longer stay. The Breakfast is at the rooftop restaurant and is top notch: great variety, excellent quality.

Leisure Partner

8/10

Excellent

30 Dec 2025

Lisandra

Friendly and courteous staff. Good location with restaurants nearby. Didnt give 5 stars because bed and pillows are horrible and my husband and I were unable to sleep.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Ross

Room and location were excellent - We did not use the other facilities.

Partner

10/10

Exceptional

28 Dec 2025

Arppe

Lovely stay, friendly service minded staff, excellent breakfast. Room ok. Nice pool area.

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Imraan

We recently concluded our stay at the Hyatt Centric Malta and, while we were initially very excited, we regrettably found that the experience fell short of the expected standards for a five-star establishment.

There was the lack of consistent professionalism among the staff, which resulted in a service level below what we have experienced at comparable four-star properties. Although staff seemed to be trying, the service was inconsistent, suggesting potential training or management issues.

Furthermore, the breakfast was often disappointing, as the food was frequently cold and not very fresh, despite a good variety. On our final day, we felt unnecessarily rushed regarding checkout, receiving three separate calls from Housekeeping and Reception more than 30 minutes before the required time. Finally, the in-room air conditioning was ineffective, leaving the room feeling stuffy.

We did appreciate the positive aspects of the hotel, including its excellent location, proximity to shops and restaurants, and the cleanliness, layout, and comfort of the room.

In summary, while the hotel has potential, we were ultimately disappointed with the overall level of service and quality during our visit.

Leisure Family

10/10

Exceptional

18 Dec 2025

Sbisà

the design in the rooms, super cool

Business

10/10

Exceptional

11 Dec 2025

Scott

Super kind. Thanks

10/10

Exceptional

30 Nov 2025

Polly

Fantastic hotel, wonderful staff and very clean environment

Partner

10/10

Exceptional

27 Nov 2025

Carmen

Room is clean and close to the beach, restaurants and supermarket

Leisure Family

10/10

Exceptional

12 Nov 2025

Declan

The room was spotless,staff were very helpful and friendly. The breakfast was fantastic, plenty of fresh food to chose from. Would happily return here in the future.

2/10

Poor

09 Nov 2025

Hisham

Hi volume starting from 7
;00 morning going on the whole day due to construction work, unbearably loud, no way to sleep or even stay in balkoney

Partner

10/10

Exceptional

02 Nov 2025

Nisha

Breakfast was worth it, with lots of premium offerings and an omelette bar. Very hospitable and friendly staff all round. Great opening hours for the indoor pool.

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Narendra Reddy

pools ( including jacuzzi and sauna) are great , clean rooms , good breakfast.Friendly staff.
Thanks to Shivam for helping with luggage.

Leisure Family

6/10

Pleasant

01 Nov 2025

Delroy

Positives
Great friendly staff , very clean good breakfast and club access with unlimited drinks and snacks was a very nice .. touch !

location of hotel was really. Central for St Julian’s and had good amenities..gym swimming pool was decent !

Parking was tight but good as we had a hired car..and was free

Negatives

View from the hotel was not nice..but again you cannot.blame the hotel for that
And also the TV doesn’t natively allowing streaming from your phone , it allows YouTube and Netflix sign in only unlike most Hyatt world app with allows you to mirror !

They were kind enough to plug in a HDMI cable for us ..to use , but they stopped working after the first night !

Also periodically there was a really bad smell , a bit like sewage not sure if it was the area or the location of our room !

We were on the 9th floor .. but that was a bit off putting from time to time !

The hotel is just about 1 year old .. but we will definitely consider coming back here ..
This is our first trip to Malta in over 25 years !
We had been 3 times prior

Leisure Partner

10/10

Exceptional

30 Oct 2025

Hosea

The place was nice and cozy

Leisure Partner

10/10

Exceptional

28 Oct 2025

Hannah Marisa

Absolutely no complaints at all. Great stay perfect for a short break. Walking distance to promenade with access to the bays and sea front. Also close to party area Paceville - if that’s your thing! Close to bus routes to Valletta with brilliant bus service and is only 3 euros. Breakfast plentiful and lovely omelettes! Lovely indoor and rooftop pool and cool little Technogym. Shout out to the chap that helps with luggage during check in and out - very helpful and friendly a credit to the hotel. Would certainly recommend if visiting Malta. Missing already!

10/10

Exceptional

26 Oct 2025

Carmel

Roof pool needs some type of barrier other than just glass panels , to disguise how high it actually is . 2 people in my group who are terrified of heights couldn’t use it. But if the height & drop were less obvious & concealed in some way, they would have attempted to actually venture out of the lift instead of being frozen in fear.

Leisure Family

10/10

Exceptional

25 Oct 2025

Sean

Great hotel

Business Self

10/10

Exceptional

25 Oct 2025

Elisabet

Great location, close to the heart of St Julians but quiet, and close to transport. The hotel is very clean and the facilities are really nice, specially the pool and spa. The breakfast was very good and they go the extra mile to cater for dietary requirements. All the staff is super helpful and provides great service, special thanks to Angel (cleaning), Arjun (breakfast) and Shivam (reception).

Although the room was amazing we were facing a corner wall and had no natural light coming in (would have been even a better experience with a different view).

Leisure Partner

10/10

Exceptional

23 Sep 2025

Aziza

Staff were very attentive and helpful.
Club lounge was great for tea time snacks.
Rooms were very clean and house keeping did a great job.
No complaints.

Leisure Family

10/10

Exceptional

17 Sep 2025

Dawid

Great pool upstairs, nice restaurant, friendly staff and very helpful. The food was good and the drinks even better! Walkable to all things st. Julian’s, so many places to eat and shop… the room itself was so pleasant. Very new and clean and the daily cleaning was well done. The front desk staff were absolutely wonderful. Overall 10/10.

Leisure Partner

8/10

Excellent

09 Sep 2025

Daniella

Small things about our room, like no power point near enough to any mirror made it a little difficult with so many girls to get ready. Poor lighting in the rooms. Nothing to watch on any of their tv channels, breakfast was the same for the 5 days we were there and they only had lactose free options for 1 of those days. Overall a nice enough hotel!

Leisure Friends

10/10

Exceptional

09 Sep 2025

Lamia

I loved everything about the hotel.
The only cons was that my room had no view, the glass window was covered with wallpaper. So it was very claustrophobic.

10/10

Exceptional

07 Sep 2025

Sukhpreet

Great staff , wonderful breakfast. Will go back for sure

10/10

Exceptional

30 Aug 2025

David

.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Veronika

Lovely

It was a lovely staying for a week

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Sogand

Satisfactory

Leisure Partner

10/10

Exceptional

05 Aug 2025

Philip David

Great hotel located nearby several restaurants and bars yet still remained quiet at night. Lovely staff who greeted us as well as immediately working through any queries we had about the room or facilities during our stay. Indoor and outdoor pool were both great as well as a nice restaurant option with a varied menu. Incredibly comfortable and modern room with a large TV and access to Netflix/YouTube.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Elsa

The staff are exceptional, always there to help. Thea from reception when above and beyond to call my car hire company for me, Sai Krishner (sorry if not spelt correctly!) even wrote the recipe for me to recreate one of his amazing dips from the club lounge. Thank you to all the Hyatt staff you were all brilliant! Rooms were lovely, sleek and modern, pool area was great to chill around. They can't do enough for you.

Leisure

10/10

Exceptional

12 Jul 2025

Elsa

Superb! Staff are amazing, can’t do enough for you, rooms are gorgeous.

Leisure Family

2/10

Poor

10 Jul 2025

Stefan

The vast majority of rooms in this hotel face a wall about 1-2 meters away from the building. It's a terrible experience. Avoid odd-numbered rooms from 07 onwards. It's completely dark, especially on the lower floors. This shouldn't happen in a 5-star hotel.

Partner

10/10

Exceptional

08 Jul 2025

Akos

Great hotel, friendly staff, good location

Leisure

10/10

Exceptional

03 Jul 2025

Onika

The hotel was wonderful and the staff attentive and very friendly. They went over and above for us when we had queries and concerns.

Leisure Family

4/10

Poor

22 Jun 2025

Christopher

The hotel is well run and the staff are very good. The food is decent but not great and expensive. Rooms are ok but very small. Sound insulation is really bad. Pool is tiny and very overcrowded. The area is awful. It's in a dodgy nightclub area and in the morning they wash the urine and vomit down the street. It gathers in pools and eventually runs onto the beach at the bottom of the hill. I certainly wouldn't go back there.

Leisure Friends

10/10

Exceptional

20 Jun 2025

Fatma

Perfect hotel for short trips. This is my second time visiting.

Leisure Friends

10/10

Exceptional

15 Jun 2025

Gabriela

Everything was amazing. Special thanks to Dannia and to the housekeeping team for being so kind and attentive.

Business

10/10

Exceptional

09 Jun 2025

David

Great hotel and amazing staff working there. Can not fault the hotel- the area around however is very young, lively and so not relaxed (we left the area for every evening).

Leisure Partner

10/10

Exceptional

07 Jun 2025

Matthew

Superb!

8/10

Excellent

03 Jun 2025

Jon

Last Minute

Short term - great reception staff - everything went smooth!

Friends_and_family Friends

10/10

Exceptional

29 May 2025

Paul

Lovely holiday , great central location and friendly team.

Partner

10/10

Exceptional

22 May 2025

Daniel

Great stay

Really enjoyed my stay here. Staff were lovely & the club access floor was exceptional

Friends_and_family Friends

8/10

Excellent

19 May 2025

Clare

Nice trip

More mirrors needed in the main bedroom and additional plug sockets. Room was only made up for two people when booked for three of us. Advertised afternoon tea however only beverages were available no additional snacks

Friends_and_family Friends

6/10

Pleasant

09 May 2025

Peter

Room with no drawers. Had noplace to keep clothes

10/10

Exceptional

07 May 2025

Cecilia

I had a great stay at Hyatt Centric! My room was beautiful & clean. The amenities were so nice, the breakfast buffet was delicious, and it was in a great location.

Leisure Self

10/10

Exceptional

07 May 2025

Jerome

We had a great stay at the Hyatt Centric. Great location for restaurants & bars. The staff could not do enough to ensure we had a great stay.
The hotel is very clean.
All the staff were very attentive - especially Ben, Danna, Shavnam,

10/10

Exceptional

28 Apr 2025

Joyce

Quiet and safe environment great customer service I was happy to have spent my birthday there! Thank you Hyatt centric Malta

Leisure Family

10/10

Exceptional

25 Apr 2025

Klaudia

Great hotel, close to shops and restaurants.

Business_and_leisure Family

8/10

Excellent

22 Apr 2025

Stephen

we were upgraded to a deluxe room and check-in an hour early.The immediate surroundings is still undergoing development. Reception was very welcoming and warm on arrrival. The hotel has lots of positives- the rooftop pool is very well set up with beds a plenty and a good supply of quality towels. Breakfast offers a good variety and the honeycomb is a delightful addition. Our room was spacious and the beds comfortable and the bathroom well equipped. Housekeeping was not of the standard we'd expect from a 5 star hotel- bin not emptied, cups not cleaned, we had to ask for shower products and water to be topped up, balcony table was dirty over the duration of our stay, food left in the corridor from another room for 24hrs

8/10

Excellent

19 Apr 2025

Craig

Great hotel but we had an issue.

The hotel itself was amazing.clean and spacious , the pool space inside and out were very good and the staff were friendly to deal with. Breakfast was also very good.We stopped 5 nights.
The issue we had was, our family room was room 814 directly under the club lounge, the club lounge only did food and drink from 10am-3p.m and 5-7p.m. But the noise coming from the lounge throughout the night was unreal, think the cleaning of it started around 10pm till after midnight , and started again around 5.30-6am, on two occasions we were woken at around 2am from noise coming from there. It was scraping of tables and chairs across the tiled floor and the constant dropping of things. If we managed to get a full night sleep there would be nothing to fault about this hotel but that didn't happen.

Friends_and_family Family

10/10

Exceptional

18 Apr 2025

Binesh

Really good stay , restaurant , staff and amenities were excellent

Leisure Family

10/10

Exceptional

17 Apr 2025

Emily

An ideal base!

It was glorious! Fantastic rooftop pool, gorgeous 24/7 indoor pool and hot tub. Breakfast was a feast every morning (but be prepared to briefly queue at busy times). Staff were so friendly and helpful. Room was great as a base. No balcony or view but that didn't matter to us. St Julian's was a great base from which to explore the island.

Friends_and_family Family

10/10

Exceptional

17 Apr 2025

Abrar

Thank You Hyatt 5 Star

Loved my stay, i have stayed multiple times at Hyatt they never let you down. One off the best hotels in Malta

Friends_and_family Family

10/10

Exceptional

10 Apr 2025

Verified traveler

Very good service friendly and very supportive ideal location

Business

10/10

Exceptional

08 Apr 2025

Sibongile Lindah

The staff were very helpful, we requested an early check in which we were granted and are very grateful for. The room was clean and had all amenities, the only downside is the lack of a view. Breakfast was also very good with a wide variety

Leisure Partner

10/10

Exceptional

03 Apr 2025

richard

3 day business trip. Lovely hotel

Business

8/10

Excellent

29 Mar 2025

Verified traveler

Great service and friendly staff.

Business

10/10

Exceptional

09 Mar 2025

Gurmukh

Great customer service, clean rooms excellent property and advice. Bill or Bob at reception and Jeewon provided excellent service. Additionally the restaurant supervisor, provided excellent service!! Keep this staff, to keep happy customers!

Leisure Partner

10/10

Exceptional

27 Feb 2025

Ashley

The hotel has only been opened since Nov 2024. Everything about this amazing place is exceptional. The staff are all so helpful and friendly and can’t do enough for you. Nothing is too much trouble! The room was well equipped and finished to a very high standard. The restaurant served an amazing breakfast with something for everyone. We will definitely be returning!

Leisure Partner

10/10

Exceptional

21 Feb 2025

Mahir

Stylish hotel, has everything you might need. Amazing service and a great location. Would highly recommend.

Leisure Family

10/10

Exceptional

17 Feb 2025

Akishi

Staff was nice and professional, property was clean and peaceful.

Leisure Partner

10/10

Exceptional

22 Jan 2025

ANGELA

Beautiful new hotel with excellent facilities. Staff all very helpful and courteous. Fab rooftop pool and very comfy loungers. Breakfast outstanding. Rooms very nice standard. Only downside is the area immediately outside the hotel which is good for anyone wanting to party…but a few minutes walk and you’re in nice areas with great choice of restaurants and bars

Leisure Family

10/10

Exceptional

15 Jan 2025

Thembelihle

What an expeptional hotel!

10/10

Exceptional

05 Jan 2025

nirosha

Brand new hotel. Staff were very friendly and always accommodating. Buffet breakfast was plentiful and a la carte options at restaurant was very enjoyable.
Added bonus was that swimming pool and gym were available for use all hours and no restrictions on kids. Christmas eve and New year was made special with complimentary Christmas stockings left for kids and box of chocolates left on New year. I felt the hotel really did go the extra mile to ensure their guests had a wonderful stay. Thank you Hyatt. The only criticism I would have was on the spa treatment- I felt the therapist was inexperienced and would benefit from further training so unfortunately the treatment was not to my expectation

Leisure Family_with_children

8/10

Excellent

01 Jan 2025

indira

All facilities not fully operational

The facilities were good apart from use of Jacuzzi and Sauna. Sauna was not in operation throughout our stay and Jacuzzi was working only one day during our stay. This was disappointing as we booked because of these added facilities as advertised.

Friends_and_family Family

8/10

Excellent

29 Dec 2024

wisam

New hotel and very friendly staff

Leisure Family_with_children

10/10

Exceptional

08 Dec 2024

Tanya

Nothing bad to say about my stay, I went for a quick getaway trip for my 30th and enjoyed it well. The staff at the hotel made the day extra special for me as they decorated my room and gave me a complimentary bottle of Prosecco which was so thoughtful. I’d visit again!

Leisure Partner

10/10

Exceptional

27 Nov 2024

Minkit

Very pleasant stay at this hotel. Excellent location, very clean and aesthetically pleasing room designs. Staff are very friendly and helpful. Special thank you to Naveen and Charanjit for going that extra mile during our breakfast service. Would highly recommend.

4/10

Poor

30 Jul 2026

alvise

Dopo aver pagato l accesso alla lounge mi accorgo che facevano un piccolo spuntino dalle 15 alle 17 quqndo ancora la gente e in piscina poi nulla. Ridicolo

6/10

Pleasant

25 Jul 2026

Pernille

Egentlig et ok hotel, men der var lidt langt til de forventninger, som jeg har til et 5 stjernet hotel. Det gælder blandt andet service ved poolen (beskidte borde, skrald fra tidligere gæster o. lign), rengøring på værelset (eksempelvis manglende udskiftning af brugte kaffekopper, manglende toiletpapir)
- så faktisk bare lige de små ting, som giver det ekstra.
Poolen er meget lille og til tider overfyldt med larm og høj musik.
En stor ros skal lyde til mulighederne for at bruge alle faciliteter efter check ud - og ikke mindst meget imødekommende receptionister.