Noru Hotel

Malta , Malta
St Julians, Elija Zammit Street
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75 reviews shown

8/10

Excellent

09 Mar 2026

Mark Andrew

Could not complain about the staff, always happy to help. Pool and Spa was relaxing. Breakfast was ok, food changed so not always the same, had 1 meal in the restaurant, not the best, ordered Pork Belly but got ribs and only when asked was informed chef could not get belly not when ordering.

Partner

10/10

Exceptional

27 Jan 2026

Baiba

Nice hotel. Excellent customer service. Very good breakfast.

4/10

Poor

15 Jan 2026

Emma Mary

I’m disappointed with how Expedia handled an issue with my recent stay. The accommodation did not match the description at the point of booking (air conditioning advertised but centrally controlled and switched off, rooftop bar advertised but closed for maintenance, etc.) and I raised this multiple times during the stay with both the hotel and Expedia.

Unfortunately, Expedia categorised my complaint incorrectly as a request to waive the cancellation policy, rather than as a “not as described” service issue. As a result, the hotel was asked the wrong question and declined, and Expedia then told me there was “nothing more they could do,” which was very frustrating.

While I appreciate the polite communication and the later offer of store credit, I would have expected a proper review of the issue and a monetary refund for a service failure. The experience has left me less confident booking through Expedia again for package holidays where resolution depends entirely on correct case handling.

Leisure Partner

10/10

Exceptional

14 Jan 2026

Anca-Meili

We had a good experience spending the Christmas holidays at Noru for 9 days! The breakfast was diverse enough, nothing fancy or specific Maltese, but good. The spa was nice to have access to, especially when was raining outside. It’s location is very close to the bus stop and the city centre of St Julian.

Leisure Partner

8/10

Excellent

19 Dec 2025

Adebimpe

Great room, breakfast was brilliant. There is work being done outside the hotel so expect to be awaken by noise very early in the morning. Apart from that, lovely hotel.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Mohammed Malik Adil

Amazing staff, amazing stay! Great location.

Self

10/10

Exceptional

12 Dec 2025

Dmitri

Nice one. Deposit needed.

Self

8/10

Excellent

08 Dec 2025

Anton

Great team

Business Family

10/10

Exceptional

30 Nov 2025

MR MICHAEL F

All round good quality - front desk staff, room cleaning, breakfast, bar menu, location, views, spa and massage therapist, nearby restaurants. I fully intend to make Noru my base for my regular visits (2-3 times a year).

Business

6/10

Pleasant

22 Nov 2025

Maria

We cannot say we had the best experience with this hotel. To start with the positives, the staff are really nice, the rooms were nice and we loved the spa bath in the room. We had half board and the dinner was really nice, set menu mostly and last night was a buffet which was the least enjoyable. But the portions were very big and it was super tasty. The spa facilities were fine. The location was really good, close to bus stops and supermarkets.

The negatives:
The construction outside was absolutely unbearable. We woke up every morning at 7am, never used the balcony, and it ruined our every morning. I complained and the manager was very nice and showed me another room however the noise was just the same. We were never told about this noise. The manager said its advertised on their website but as I booked through expedia I wouldn’t know this. We went for our anniversary and it was so unpleasant and unrelaxing. The breakfast was fine but it was always the same every morning with no variety. Of no fault of the staff, the people at the spa were always so loud and had no respect or care for others looking to relax. Loud people and just being disrespectful of people’s space. It would be good if staff would intervene and encourage a relaxing quiet space. We also ordered tea to the room which was never delivered.

As much as the staff were nice, I would not come back. The noise ruined our stay and I feel totally unrelaxed which ruined our anniversary stay and my time off work.

Leisure Partner

4/10

Poor

19 Nov 2025

Anton

Breakfast was cold every morning. the room never had a window or balcony so we could see outside. The staff was amazing tho.

Leisure Partner

10/10

Exceptional

16 Nov 2025

MR MICHAEL F

Front desk staff courteous and helpful.
Very nice room with balcony.

Business

8/10

Excellent

10 Nov 2025

Mohammed

Overall it was a good experience. Felt it was quite noisy, even though I was on a higher floor. Could hear the lift noise every time and could hear the people next door even flushing the toilet. The breakfast was great and the staff there very accomodating and friendly in the morning which was a nice start to the day every morning. Overall I would stay again but would insist on a quieter room, away from the lift and on a quiet floor!

Business Family

8/10

Excellent

02 Nov 2025

Owen

I gave 4/5 stars but the staff of this hotel are actually 5/5 stars! The staff of Noru are so kind, vibrant, and happy; more than I've experienced in 5* hotels; so i will return when i visit Malta again. The breakfast is also really nice, again, better than I've experienced in most European hotels I've been to. Then the pool on the roof is excellent, so refreshing while sunbathing there on hot days, with an excellent view!

You just have to be aware of the occasional fumes from the chimney while lounging on the west side of the roof. Likewise, the rooms are an excellent size, with gigantic beds and a huge modern TV; but while i recognise the design ethos - all the light switches being black on black walls, makes it a challenge to turn them on when returning at night! Maybe consider a small dim LED nightlight in the entrance light switch for next refurb (hotel was opened last year though, hehe). Also, the elevator requires a better explanation showing new guests to use the keycard for ascending.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Audrie

Great staff, held our bags after checkout while we went sight seeing.

Friends_and_family Friends

10/10

Exceptional

09 Oct 2025

Kevin

A pretty new hotel with both a great breakfast & gym. Staff are very helpful & professional. Rooms are smartly furbished & spacious. Minor drawbacks were a quite noisy area & the air conditioning units are a little too loud. Would recommend. Good value.

Leisure Self

10/10

Exceptional

28 Sep 2025

Robert

Holiday

Holiday relaxing.

Partner

10/10

Exceptional

19 Sep 2025

Jordan-Louise

Really clean and modern, staff were all friendly and helpful and it’s in a great location in St Julian’s.

Leisure Friends

10/10

Exceptional

27 Aug 2025

Minnie

The hotel was very accommodating and allowed us to check in earlier than the check in time. Nice room and very convenient to a bus station that had several bus routes as well (especially to the airport) as food options. The pool was unfortunately closed during the season we went however it had a rooftop bar which was open. There was a big grocery shop across the road which was convenient too! Really nice stay, would recommend

Leisure Partner

10/10

Exceptional

23 Aug 2025

Fatima

My friend and I stayed here from 08/07-08/13 for a girls trip. We had the unfortunate experience of staying in room 201. The hotel was clean but there was a foul sewer smell that would enter from the vents around 9am in the morning. The smell was so bad that it made us nauseous.

This lasted from 08/09-08/13. We tried calling the front desk but our room phone wouldn’t work. We had to physically go to the front desk to complain, in which we did every day. Although we complained, management came to our room one time and did not follow up. Housekeepers came to our room and smelled the odor and notified front desk.

While we were checking out we told the front desk agent that they failed to resolve our problem and their should form of compensation.

The agent on 08/13 in the morning told us there was nothing he could do but notify his several managers. He would let them know and they will phone/email us the resolution.

It is now 8/23 and we have never heard from them.

Leisure Friends

10/10

Exceptional

30 Jul 2025

Ziyad

The room was very nice and modern with a very clean bathroom

Leisure Friends

10/10

Exceptional

16 Jul 2025

Khom

Clean and tidy near bar club shopping senter and bus facility very good

Partner

10/10

Exceptional

14 Jul 2025

Reiner

An excellent hotel, very good service, and I always saw the manager in all areas. I recommend it. I give it a 9 out of 10.

Business_and_leisure Partner

10/10

Exceptional

09 Jul 2025

Yuliia

We stayed for 7 nights (March 30 – April 7) in a standard room with a balcony on the 3rd floor, including breakfast. I was traveling with family (no kids), and overall we really enjoyed our stay.

The hotel has a nice modern interior, comfortable beds, and clean, fresh linens. The location is very convenient — just about a 5-minute walk to the beach, and there are plenty of cafes, restaurants, and pubs nearby, but it’s still relatively quiet at night.

The staff was very polite and helpful. I was especially touched to find our room decorated with balloons and petals for my birthday — such a lovely gesture, thank you! The room also had bathrobes, though oddly, no slippers.

I really appreciated the cleanliness of the room and the decent soundproofing.

There were a few minor downsides: the rooftop bar and pool area can get very loud, with music playing most of the time, and it seems like outside guests might be allowed in. The elevators were a bit unpredictable — sometimes skipping floors or taking strange routes. I didn’t manage to catch breakfast (I like to sleep in!), but I was told the selection was good and everything was fresh. The rooftop restaurant also has a beautiful view. Downstairs, there’s a nice little café where I really liked the croissants.

All in all, I’d say the hotel is great both for young partygoers and more relaxed travelers. Thanks again to the staff for a wonderful stay!

Family

10/10

Exceptional

06 Jul 2025

Nicholas

Great facility, and location if you don’t mind night life and noise at 3AM

Leisure Friends

10/10

Exceptional

01 Jul 2025

MR MICHAEL F

Excellent hotel and location

Spacious room with a good big bed and a good double bath (no support handles for the oldies, though). An excellent and varied buffet breakfast on the 12th floor with Panoramic views of Mercury Tower complex, Paceville and Swieqi/Pembroke The staff were always very friendly and helpful

Business

4/10

Poor

23 Jun 2025

OYINKANSOLA AZHEEMAH

My overall experience was underwhelming; there were additional charges every time I went to reception, and of course, because I was on holiday, I just paid without arguing because I didn't want to ruin my time. The room was barely cleaned properly, and any time we made a request, it wasn't done because they were busy, but what's the point of having guests if you can't even tend to them? There was only 1 female receptionist that was amazing and would go above and beyond, but that experience was only if she was on shift. I'm not sure if I'd recommend this place to stay, but the facilities there were nice, apart from the room.

Friends_and_family Family

8/10

Excellent

19 Jun 2025

Haitham

New Hotel , rooms are excellent and Bed is very Comfortable, the only down side is Room cleaning is Not Fantastic, Breakfast has limited options

Business Self

10/10

Exceptional

29 May 2025

Alicen

Great location - very nice breakfast - nice rooms

Leisure Family

10/10

Exceptional

19 May 2025

Jacob

The property was clean and the spar facilities were good. The location was convenient if intending on using the fantastic bus network to get around the island.

Leisure Friends

8/10

Excellent

13 May 2025

Richard

I enjoyed my stay here for the most part.
The room was spacious, modern and clean. However the balcony was directly facing student accomodation and offices meaning going out on it was constantly overlooked. Being put on the 2nd floor too meant that the busy cafe across the street would also have full view to the balcony or the room if the curtains were open. Some frosting/ coverage on lower balconies would definitely help and be an improvement.

Unfortunately I did not read the small print on the hotel page when booking as I had clicked the option for a hotel with outdoor pool, saw the lovely looking outdoor pool and area (as the first picture advertising the hotel) and when I got there, it was closed the entire time.

I ordered room service one night, my order was slightly wrong (asking for a cheese burger but no cheese was on the burger), that was fine yet the food was brought up with no cutlery or condiments. When I had finished I had put the plate outside the room and selected the light on the door for attention yet I saw the same tray (with food remnants) in the fire escape corridor (as it is quicker than waiting for the lifts) a day later.

The gym has the essentials for wanting to not only do cardio but to weight train too which is great. The problem with the area is that there is no free water available whatsoever in that area which, given the heat of the room and proximity to the indoor pool, is dangerous.

Business_and_leisure Self

10/10

Exceptional

06 Mar 2025

Christian

Fernanda was an amazing help to me and the nicest person I’ve met, she deserves a raise! Hotel was nice and modern also was in a good location close to bars and restaurants. Check in was easy and quick.

Leisure Self

8/10

Excellent

01 Mar 2025

Miles

The reception staff were very helpful however overall my stay was only ok. The included breakfast whilst convenient was average with my bread being mouldy. My room (with Spa and Balcony) was very spacious however my shower could not hold the temperature; constantly changing from hot to cold. The air-conditioning was locked which made it difficult to make comfortable and lastly the room cleaning was poor. 2 used glasses were left unchanged for 2 days until I placed them on the bed; on one day, despite turning on the 'clean my room' sign at 8am, it still had not been attended to when I returned at 5pm and the floor constantly felt dirty.

Leisure Family

10/10

Exceptional

27 Jan 2025

belinda

Great hotel needs good staff - they have that.

The staff made this hotel. They really do pay attention to detail and deal with issues quickly and properly. The hotel is in a decent location, close enough to everything whilst being away from it all too. But it was January, so the noise was maybe minimum.

Self

10/10

Exceptional

29 Nov 2024

Mohammed

After a shaky start with an issue with bathroom shower water pressure, I was provided an alternative room and upgraded which was much better. Staff are helpful and on hand and the breakfast is really good with attentive and friendly staff throughout.

Business Partner

10/10

Exceptional

11 Nov 2024

Kenneth

The place to be

Friendly staff, restaurant on site, great location to clubs, bars, restaurants and convenience stores. My only issue was that the room was a little warming to my liking even if I set the temp at its lowest and the shower would over flow and go onto the bathroom floor. Other than that It's a great stay!

Self

10/10

Exceptional

11 Nov 2024

Mark

Great spa and breakfast

Friends

8/10

Excellent

07 Nov 2024

mark

they used loads of bleach when cleaning and was over powering.
also picture of roof top swimming pool misleading.
rooms are very big.

Leisure Self

10/10

Exceptional

20 Oct 2024

Kieren

Great service and a lovely hotel. Really good location as well, having travelled all over Malta.

Leisure Partner

10/10

Exceptional

03 Oct 2024

Priya

Thoroughly enjoyed my stay at Noru, the service was exceptional and the room was just what we wanted, very spacious and clean. The facilities were great. The breakfast was a good selection. Spa treatments were very enjoyable. The hotel is in a great location in St Julian’s with many food and drink places nearby.

Leisure Friends

10/10

Exceptional

01 Oct 2024

Denette

Beautiful hotel. Great breakfast buffet options. Very nice and helpful staff. Very walkable to bus station and plenty of food/bar/shopping options within walking distance.

Leisure Self

10/10

Exceptional

30 Sep 2024

Sadaaf

Friendly staff

Leisure Friends

10/10

Exceptional

27 Sep 2024

Katarina

This hotel was lovely!
It was fresh and clean. The staff was super friendly and helpful as well.
Rooms are very spacious and they definitely pay attention to details.
The only downside is how loud the street is.
We stayed in a room that had balcony. It was super loud during night because it’s a party area ( which I wasn’t aware of). However over all, our stay was amazing. I definitely recommend the restaurant downstairs, food is absolutely delicious!

Leisure Family

8/10

Excellent

23 Sep 2024

Khadija

The hotel was great, very modern and aesthetic. It has amazing facilities that are there for you to use at anytime and enjoy. The only downside is it’s very close to a party area if you are into that then I think you will be fine, we enjoyed the fact shops and food places were always open but didn’t enjoy how busy it was all the time, the drunk people and mess everywhere. Overall we enjoyed our stay and had a great time.

Leisure Friends

10/10

Exceptional

20 Sep 2024

Bernadette

I stayed in Malta fir a holiday for the first time. Did not know it was the night ckub district however, once I was at your hotel everything was great. Donna at the Spa made my va atoon. I got the massage package and she is just a wonderful person and very talented. I spent many hours at the indoor pool and Sauna and Steam room. So relaxing. The coffee shop downstairs also has a nice menu loved the Truffle Ravioli. My room was beautiful and the hotel is just over a year old. Staff were all friendly and kind. I found a travel agent around the corner and booked all my tours through her. The pick up point is only a five minute walk from the hotel. I had the best 10 days in Malta I will definitely be back. Thankyou.

Leisure Self

10/10

Exceptional

15 Sep 2024

Fiona

Great stsy, i just wished it could have been for longer

Leisure Self

10/10

Exceptional

05 Sep 2024

Ayomide

I loved staying here

10/10

Exceptional

31 Aug 2024

Althea

Beautiful new property with excellant staff. Very central and easy to walk to the strip. No noise from outside. Spacious rooms. My only critique is to add turkey or chicken sausage to breakfast. There were only pork options. Otherwise, I would definitely stay here again.

Friends

8/10

Excellent

26 Aug 2024

Mark

August’24 long weekend stay

Overall stay was very enjoyable. It’s a brand new hotel so all facilities (including rooftop pool and basement pool/spa/sauna/steam room) are up to modern spec; clean and well looked after. All staff we encountered were friendly, warm and welcoming. The breakfast options are good - fresh fruit juices would have been preferred to the squash options offered. Overall, breakfast 8/10. On our 4 day stay, we had issues with the air con on 2-3 separate occasions on the 4th floor but believe this was only an issue for our floor and a new hotel teething problem. When hotel were notified of problem, they were quick to have service engineers working to rectify.

Partner

4/10

Poor

21 Aug 2024

Hazem

This is not a hotel for business travellers or for families. The hotel is new and narrow in width and the majority of its clients are party-goers.

You can hear everything from your room even your neighbours who are talking next door. The staff is pretty friendly I admit.

Beware of the balcony doors as you can lock yourself outside due to how the door lock is designed. This has apparently happened to a few staying at that hotel.

All in all, I don’t recommend staying here if you’re there for work or are looking forward to a relaxing vacation. You won’t get that there.
Mr. E.

Business Self

8/10

Excellent

13 Aug 2024

Chloe

Chilled and relaxing hotel

We had a lovely and relaxing stay at Noru! The staff were very kind and helpful throughout. The only slight annoyance we had was the lift - it constantly skipped floors and took you in the opposite direction to the button you pressed. Overall, we enjoyed our stay!

Partner

8/10

Excellent

11 Mar 2026

Ina

L‘hotel est bien situé et bien desservi.
Le personnel est très serviable et compétent en particulier Julia à la reception.
L’espace Petit déjeuner mérite d'être repensé pour plus de fluidité en revanche en termes de choix c’est correct.
La piscine intérieure est convenable.

Friends_and_family Family

4/10

Poor

27 Feb 2026

Gina

I don't usually write reviews but I feel I have to. It was one of the worst experiences I've had in a hotel. The people working at the hotel did not care about concerns - saying that they would provide us with slippers and then forgetting about it two times. There was no WiFi in the hotel for two days and they did nothing to fix it.

Partner

8/10

Excellent

26 Feb 2026

Tamara

Das Zimmer war sehr geräumig und auch das Badezimmer war gut ausgestattet mit zwei Waschbecken.
Das Frühstück war lecker und auch die Auswahl war gut. Den Spa- Bereich habe ich leider nicht genutzt da ich keine Zeit dafür hatte. Ich habe ihn mir einmal angesehen und optisch war schön.

Friends

8/10

Excellent

25 Feb 2026

Daniela

Muy bien el hotel, el desayuno, la ubicacion y la habitacion estaba bastante bien. me gusto muchisimo con la piscina cubierta.

Partner

10/10

Exceptional

23 Feb 2026

Bernardette

The bedroom was very nice.

10/10

Exceptional

20 Feb 2026

Irene

Todo bien

Family

6/10

Pleasant

20 Feb 2026

Nina

Meille ei ilmoitettu etukäteen hotellilla maksettavasta maksusta (50€/päivä) joka palautetaan jos huoneeseen ei ole aiheutunut tuhoa. Meille se oli yht. 200€ joka on aika paljon. hotellin vieressä työmaa, joka aloittaa kello 7 aamulla työt. huoneeseen kantautuu paljon ääntä porauksesta. aamupalalla olisi voinut olla enemmän valikoimaa mutta muuten hyvä. asiakaspalvelu asiallista.

Partner

8/10

Excellent

15 Feb 2026

Gustavo

Quarto bom e café da manhã

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Nicolas

Habitación limpia, cómoda, muy espaciosa. Diseño precioso, personal amable. Desayuno muy bien para ser buffet y además en la planta superior con buenas vistas. Es bonito despertar y lo primero que veas sea eso mientras desayunas. Y ha sido un puntazo haber elegido un hotel con spa sobretodo para acabar el día ahí.

6/10

Pleasant

14 Feb 2026

samy

Personnel au top !!! Chambre spacieuse et propre.
Par contre les chambres et l’extérieur sont très très mal insonorisé
On entend tout… aucune intimité pour moi et ma copine; les voisins se sont plein à la réception de nos actes… c’était frustrant au point de se retenir en vacances.
La nourriture: petit déjeuner et dîner tres tres moyen; on était déçu ….. ce sont les deux seuls points négatifs importants.
Sinon le séjour s’est bien passé, salle de sport fonctionnel ca suffit pour quelques jours et le spa est sympa.

Leisure Partner

10/10

Exceptional

11 Feb 2026

AntonioAgustín

Muy amables y todo perfecto

Friends_and_family Friends

10/10

Exceptional

09 Jan 2026

Antoine

tutto

Partner

8/10

Excellent

07 Jan 2026

Christophe

Bon hôtel
Petit déjeuner pas toujours très frais.
Spa correct

Partner

10/10

Exceptional

07 Jan 2026

Na minha visão

Tudo maravilhoso

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Maria

Belle camere, ottima pulizia. Personale e servizio eccellenti. Colazione scarsa sul dolce .

Partner

8/10

Excellent

09 Dec 2025

Axel

Zentral gelegen, gute Anbindungen in alr Richtungen und zum Flughafen. Viele Restaurants, Kneipen und Clubs in unmittelbarer Nähe. Wenn mehrere Gruppen im Haus sind kommt der Frühstücksbereich an seine Grenzen.

8/10

Excellent

04 Dec 2025

Tiavina Tatiana

Bon rapport qualité prix , proche de la mer , personnel agréable. Les deux piscine sont un plus

Leisure Self

10/10

Exceptional

03 Dec 2025

Raffaella

Il Noru è il miglior hotel di Malta. Semplicemente STRAORDINARIO. Non c'è una cosa che non vada bene, la camera è bellissima, pulita e spaziosa, la colazione è varia ed eccellente, il servizio è cordiale e professionale, la spa è un plus non indifferente. Tornerò qui ogni volta che passerò per Malta. Complimenti!

Friends_and_family Family

2/10

Poor

03 Dec 2025

Li Pin Pennie

食材一般，阳台可看到景观。

Leisure Family_with_children

6/10

Pleasant

28 Nov 2025

Daniel

Prisvärt, centralt, hotellet har allt man behöver. Kan tänka mig åka tillbaka!

Friends_and_family Friends

8/10

Excellent

22 Nov 2025

Alex

Καθαρό δωμάτιο,

8/10

Excellent

21 Nov 2025

PHILIPPE

Pour le prix c’est très correct . La qualité d’accueil du personnel, Sabina mise à part ….est assez médiocre.

Business Self

8/10

Excellent

19 Nov 2025

NIKOLAOS

Ναι

6/10

Pleasant

04 Nov 2025

Raffaele

La stanza come da fotografia pulita e con tutti i confort descritti non mi aspettavo addiruttura il ferro e l'asse da stiro cambio degli asciugamani e accappatoi giornalieri personale anche se di lingua inglese io mi arrampico sempre gentile e cortese poi il servizio della spa sauna e bagno turco un toccasana per chi vuole riposare
Perfetto grazie

Leisure Friends