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Sinae Phuket Luxury Hotel

Phuket Island

888 Moo 1 Ratsada Sub DistrictView location

9.2/10Excellent103 Reviews
Cleanliness9.4/109.4
Service9.8/109.8
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sinae Phuket Luxury Hotel

With a stay at SINAE Phuket Luxury Hotel, you'll be centrally located in Ratsada, within a 15-minute drive of Central Phuket and Koh Sirey Temple. This family-friendly hotel is 12.6 mi (20.3 km) from Bangla Road and 12.8 mi (20.6 km) from Patong Beach.

Stay in one of 64 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk.

Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Car recommended Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 48 hours Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Minimum age for negative COVID-19 test result requirement: 6 Property does not offer onsite COVID-19 testing Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: THB 3000 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from January to December.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is recommended for transportation to and from this property.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide a negative COVID-19 test result.
    • The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately THB 2120 for adults and THB 1060 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

    Chinese (Mandarin)

Nearby attractions

Koh Sirey Temple 1.9 km / 1.2 mi
Ratsada Pier 3.9 km / 2.4 mi
Phuket Old Town Sunday Night Market Walking Street 6.4 km / 4 mi
Phuket Baba Museum 6.5 km / 4 mi
Talad Yai Market 6.5 km / 4 mi
Limelight Avenue Phuket 6.5 km / 4 mi
Shrine of the Serene Light 6.8 km / 4.3 mi
Chinpracha House 7.2 km / 4.5 mi
Jui Tui Shrine 7.2 km / 4.5 mi
Thai Hua Museum 7.3 km / 4.5 mi
Boxing stadium Phuket 7.3 km / 4.6 mi
Saphan Hin Mining Monument 7.4 km / 4.6 mi
Vachira Phuket Hospital 7.9 km / 4.9 mi
Patong Go-Kart Speedway and Phuket Offroad Fun Park 8.1 km / 5 mi
Saphan Hin 8.2 km / 5.1 mi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Sinae Phuket Luxury Hotel

9.2
Excellent
103 Reviews
Cleanliness
9.4 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.0 /10
50 reviews shown
10/10
Exceptional
23 Jul 2026
Nikki
Staff was just the absolute best. Property well maintained. Service was top tier. On-site restaurants food exceptional. Room was cleaned, spa is a must visit.
10/10
Exceptional
19 Jul 2026
Ruhanno
I loved how kind & helpful the staff were. They picked me up every morning from my room to the breakfast cafe where i enjoyed their delicious breakfast. 10/10 would recommend. I returned to my room being spotless clean everyday without having to ask. Definitely will be returning!
10/10
Exceptional
15 Jul 2026
JENS
Great place off the busy hustle and busstle of the beaches. Fantastic hill top cafe and great food short grab ride from all the things you could ever want on old town or \" new\" town
Partner
10/10
Exceptional
06 Jul 2026
danielle
Great place great staff great view great hotel
10/10
Exceptional
02 Jul 2026
Valentina
Everything was perfect!!! Recommended
10/10
Exceptional
30 Jun 2026
Vanessa
Absolutely spectacular!
10/10
Exceptional
25 May 2026
Neil
My Overall Experience Was Fantastic. The Villa Was So Serial . I Felt Like I Was In A James Bond Movie. The Staff Was Very Welcoming. The Food Was So Delicious There Is Nothing Bad I Can Say About This Resort . Five Stars All The Way
Partner
2/10
Poor
22 May 2026
Natasha
They are the worst. We had to cancel due to major flooding and a cyclone in Phuket and they would not give our money back. How are we supposed to come in a major storm??? They have zero care in the world. I’d stay away. Also the villas in a storm like that wouldn’t be safe but they do not care and are super greedy!
Friends
10/10
Exceptional
19 May 2026
Ehsan
Excellent staff, great breakfast and rooms
Friends_and_family Family
10/10
Exceptional
08 May 2026
Ayoub
Amazing staff and service
4/10
Poor
04 Apr 2026
Charles
Staff was horrible during check in
10/10
Exceptional
27 Mar 2026
Shane
I stayed here with my wife for 7 nights. Great hotel. Very clean. Staff are amazing. Breakfast included was good. Quiet area. Beds in room were great and pool with room was nice. Staff are extremely friendly and helpful. Massages at hotel were great too!!!
Partner
10/10
Exceptional
26 Mar 2026
Matthew
The view was Incredible, all of the staff were lovely and very helpful, we went to the Spa a number of times as it was the best massage we have both ever experienced. The meals were incredible in the restaurant and the experiences booked from the tour guide on site were all perfect.

I couldn't rate this stay higher and we will definitely return to this resort on our next vacation

Thank you for such a perfect holiday
Partner
10/10
Exceptional
23 Mar 2026
Jonathan
Amazing
10/10
Exceptional
22 Mar 2026
Isaac
The view was amazing, as well as the fun activities onsite
Friends
10/10
Exceptional
12 Mar 2026
Itzchak
Great place they care about you there totally recommend
Partner
10/10
Exceptional
07 Mar 2026
donna
This hotel was perfect ! Everything from the breakfast buffet , to the dinners. Everybody on the staff was so kind and helpful . My bikini dropped into the trees while on our deck when I put it out to dry. I could not find it and called the front desk. They actually sent someone up and within 10 minutes there was a knock on our door . They found it!! I was so grateful ! The area around the hotel is rather quiet, and not much to do, but with all the excursions we went on every day, we were happy just chilling out in our room with our beautiful plunge pool. A wonderful stay it was!! Thank you again! 😘
Friends_and_family Friends
10/10
Exceptional
28 Feb 2026
Amy
The grounds are impeccable and the staff make you feel at home and take care of your every need.
Family
10/10
Exceptional
20 Feb 2026
Rodregus
Great stay staff and breakfast was awesome. Big shout out to the guy n the front office who tried his best to help us wit our mistake.
Partner
6/10
Pleasant
15 Feb 2026
Dania
Staff were exceptional and very accommodating. Hotel is in a quiet area of the island requiring drive to nearby attractions. We booked the entry level room and it was very
10/10
Exceptional
05 Feb 2026
christopher
Such a beautiful hotel. The staff is just as good at this hotel they will help you with anything. Great views and the private pool suite are the best. Thanks for a wonderful stay!!
6/10
Pleasant
28 Jan 2026
Aaron
The staff were consistently kind and professional. The room they put me in had electrical issues where the breaker would regularly flip, causing all of the light in my room to go out and then would reset ~5 minutes later. This would abruptly turn all of the lights on at inconvenient times, like when I was trying to sleep. I notified the front desk and they had it fixed inside of an afternoon. One thing that put me off was finding hundreds of ants in portions of the buffet food at breakfast time, though this only happened once in the time I was there. Bedding seemed uncomfortable.
Leisure Self
10/10
Exceptional
27 Jan 2026
DEBBIE
The villa was beautiful and the pool and rooms kept immaculate.
Our special thanks go to:
Jib- housekeeping
Elle - reception
Max- buggies and all the pool boys and grounds staff who work tirelessly.

The views from the top restaurant are spectacular and breakfast at Sai is fabulous with so much fresh food to suit all tasts and for those arriving from different time zones.

If I had to make one observation, it would be the menu is too big and tries to be all things to all people, sometimes resulting in meals being a little hit and miss.
I feel a smaller menu with some simple dishes or snacks concentrating on the most local fresh produce would be a better option personally.
10/10
Exceptional
09 Jan 2026
Luis
It was very far from everything but if you are going there to relax it is the perfect option
Leisure Partner
10/10
Exceptional
07 Jan 2026
Damarie
Clean room staff was very nice breakfast everyday was good room service was good Starbucks on site 2 restaurants with great views they have a app that is very convenient you need your luggage picked up and they are there you need to go to the restaurant they will pick you up they welcome you in with a welcome drink
Leisure Family_with_children
10/10
Exceptional
13 Dec 2025
Neil
The hotel and staff were simply amazing, facilities wonderful, room was beautiful with private pool just incredible. Food delicious but overall it was the team that made the difference, just so kind and caring
10/10
Exceptional
10 Dec 2025
Hermine
Everything was excellent
Leisure Family
10/10
Exceptional
25 Nov 2025
Shivam
Sinae Phuket is an experience that everyone should have once in a life time, or every year if possible. Right from welcome to the check-out, staff is consistently courteous, friendly and offer a helping hand wherever possible. Food is amazing, especially Masaman Curry, and the Spa is a dream come true. The views are stunning and it’s only a 20 minutes drive to Old Town. We highly recommend this place.
10/10
Exceptional
08 Nov 2025
Laura
Beautiful room, spa, dining areas. Totally worth the splurge.

Pros:
Comfortable room
Large shower, good water pressure and heat
Clean
Great breakfast
Very friendly and helpful staff
Loy Krathong celebration was wonderful!
Useful app for communicating with staff, ordering buggy service, etc.


Cons:
Thai food at Hilltop was not good.
You’ll have to take a cab to see much of anything outside the resort.
If you have accessibility needs, this might not be the hotel for you. It’s built into a slope, and although there are buggies, they don’t go to your door necessarily and don’t run in the rain.
We had a rat in our ceiling, but they did find it and clean up quickly. They offered to move us and gave us a fruit bowl as apology.
Partner
10/10
Exceptional
13 Oct 2025
Keldrick Perreon
The staff was awesome and so attentive to our needs. Will definitely come back
Leisure Family
10/10
Exceptional
03 Oct 2025
Melande
The breakfast staffs Tonic, Pat and Pond was amazing. The customer services was top tier. The buddy drivers was also amazing.
Leisure Self
2/10
Poor
27 Jun 2025
Isaac
The beach is across the road, and its a total dumpster, the staff is absolutely terrible, unfriendly, rude and simply terrible specially the manager. The pool villa is too cold, imposible to use, the hotel has no spaces to stay at, and moving around is simply imposible. For the price you can easily stay in a real 5 star hotel. When we tried to cancel the manager tried to force us to sign a document. Avoid this place for the prices there’s much better options don’t waste your money in this scam.
Leisure Partner
10/10
Exceptional
02 Jun 2025
Khiale
Truly amazing
Leisure Partner
10/10
Exceptional
18 Apr 2025
Diego
Very impressed with the young staff, amazing hospitality and professionalism! You won’t regret your stay!!
Leisure Partner
10/10
Exceptional
08 Mar 2025
Bryan

Best stay off the beaten track

Our stay was amazing…quiet, secluded and very personal
Partner
10/10
Exceptional
05 Mar 2025
Jamie
Beautiful mountainside property with a great staff and one of the best views on the island. Old town, high is a fantastic colonial era town, is just five minutes away via taxi. Old town has most of the good restaurants on the island.
10/10
Exceptional
19 Feb 2025
Catherine Mary
We love this property. All the staff are wonderful. Our pool villa was gorgeous. We did cycling and kayaking. £5 to get to Old Phuket Town. Quiet and peaceful. Perfect!
Near to Simba Sea Trips for visits to Maya Bay, James Bond Island and snorkelling! We will return.
Leisure Partner
10/10
Exceptional
03 Feb 2025
Antonio
Amazing ! I will be back
Leisure Partner
10/10
Exceptional
23 Jan 2025
Shizaf

Excellent

Everything was amazing, the stuff are so kind and made us fill at home. The room is beautiful and clean, the private pool is amazing. We would love to come back ❤️
Partner
10/10
Exceptional
13 Jan 2025
Micheal
Unbelievable place to stay! Would highly recommend it. Yes it’s pricey but it’s on the next level to anywhere we have stayed before.
Leisure Family
10/10
Exceptional
01 Jan 2025
Sreypov
Very nice
Leisure Friends
10/10
Exceptional
19 Dec 2024
Arnetta
Amazing beyond measure
Leisure Self
10/10
Exceptional
08 Dec 2024
Amber
Absolutely everything!
10/10
Exceptional
29 Oct 2024
Chun Kei
Pretty good experience. Nice staff!
Friends_and_family Family
10/10
Exceptional
13 Mar 2024
Kumiko
We stayed 2 different rooms while our 3 days stay, and both rooms are very beautiful. You can order everything (buggy, food, etc) through the app. Staffs are very friendly.
Leisure Partner
10/10
Exceptional
28 Feb 2024
Casey Harris and Gurpreet
It is a beautiful complex, a great place to escape the hustle and bustle of Phuket.
Has incredible views of the bay. Loved our room and the view was amazing..!
We dinned at both the “hill top” and the restaurant and couldn’t fault either.
Room was cleaned every day and mini bar and snacks replenished daily.
Hotel staff are very friendly and are happy to help with any type of service requested.
Although it is far from most of the tourist attractions, there is a tour service at the hotel.

I would return a thousand times.
We wished we had of stayed longer.
Leisure Partner
8/10
Excellent
25 Feb 2024
Tom
Very nice facility. Some rooms have limited views but the private pool is great. The food is not good.
Leisure
8/10
Excellent
20 Jan 2024
Philippa
Lovely staff and looked after very well.
Leisure Self
10/10
Exceptional
09 Oct 2023
Jade
This was such a great stay. The property is gorgeous. The views from the high top are amazing. The staff is so friendly and make you feel so welcomed. I have zero complaints. I loved it!
10/10
Exceptional
14 Mar 2026
Fabienne
Hôtel tout en pente mais un système de buggy réservable sur l’appli de l’hôtel permet de le commander pour se rendre aux différents points de l’hôtel. Pas de plage, toute petite piscine public car chacun a sa piscine privée mais qui n’est pas au soleil. Excellent PDJ. À 20mn en voiture de Phuket Town. Dommage que le bar situé au sommet de l’hôtel avec vue sur la mer ferme tôt. Nous n’avons pas pu en profiter.
Partner

Location & surroundings

Sinae Phuket Luxury Hotel
888 Moo 1 Ratsada Sub District, Phuket Island

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