Name: Aston Rubi City Suites
Address: Prolongación Gracita Álvarez, Ensanche Naco, 23000, DO

8/10

Excellent

21 Jul 2026

David

Everything was great although the bed is very hard and tough to sleep on.

Partner

8/10

Excellent

21 Jul 2026

Shakeem. A.

A great choice, great views, food and service. Would definitely recommend.

Friends

10/10

Exceptional

21 Jul 2026

Saiefa

The property was clean,staff was amazing and the rooms was modern .

Partner

10/10

Exceptional

19 Jul 2026

Terrelle

I really enjoyed the service, location, and overall experience.

Self

10/10

Exceptional

18 Jul 2026

MILDRED

Very good. Definitely will stay again

8/10

Excellent

17 Jul 2026

Robert

Need to have better service at the desk with a list of restaurants close by and a readiness to make a recommendation.

Family

10/10

Exceptional

13 Jul 2026

Winfield

Great location very secure adequate and easy parking clean rooms, great views. Great space

Friends

10/10

Exceptional

10 Jul 2026

Joel

He podido ir dos veces y cada vez mejor, recomendado 100%

Partner

4/10

Poor

10 Jul 2026

Robert

Checkin was almost unfriendly. It was certainly not welcoming. Breakfast is substandard and underwhelming.

Friends

10/10

Exceptional

04 Jul 2026

Jhony

Beautiful place

Partner

8/10

Excellent

04 Jul 2026

Michael

I enjoyed my stay at Ashe Ruby Hotel in Santo Domingo. The hotel was exactly as advertised, and the staff was friendly and welcoming. Since I only speak English, communication was difficult at times, especially during the booking process. That wasn't the staff's fault, but having someone who speaks English or a little more support for English-speaking guests would make the experience even better.
The only issue I had during my stay was with the towels. The first set provided wasn't clean, and it took a little while to get fresh ones. They did eventually replace them, and I appreciated that.
Overall, I had a good stay. The hotel met my expectations, the staff was friendly, and I would consider staying there again.

Self

10/10

Exceptional

01 Jul 2026

Lacroix

Nice place wish it could be cheaper

Partner

8/10

Excellent

01 Jul 2026

Carlos

Nice apartments, but they request a Hold of US$100 in your credit card.
At checkout they take a lot of time to release it.
It's annoying.

Self

4/10

Poor

24 Jun 2026

Jessica

Phone was not working to call, I found someone lashes on the rung.

Partner

10/10

Exceptional

21 Jun 2026

Franshe

I enjoy everything about the accommodation I will encourage everyone to visit the hotel.

Friends

8/10

Excellent

20 Jun 2026

Jose

The staff was very friendly, but in the suite the dining table we had to be fixed, the TV was not active, and kitchen items were missing. And yes, we should have sent for cleaning again. It is well located, these are things that can be improved to be excellent.

Family

8/10

Excellent

16 Jun 2026

Branden

Very beautiful place staff was very helpful restaurants close by as well as the activities I would recommend this place

Partner

10/10

Exceptional

14 Jun 2026

NASHA

Very clean, staff was great. Everything was excellent!

Partner

10/10

Exceptional

03 Jun 2026

gabriel

there’s nothing negative about the property apart from the grocery is quiet a few blocks away but there are restaurants next door on both ends of the property and one on the roof deck if not interested in cooking

Friends

10/10

Exceptional

02 Jun 2026

Maria Fernanda

Perfect stay! My fav place to stay in Santo Domingo

6/10

Pleasant

28 May 2026

Ulises

Price in right range, clean , staff very good.
I did not like that hot water was poor.

Self

10/10

Exceptional

27 May 2026

Angel

everything was excellent!

Self

10/10

Exceptional

25 May 2026

Josh

The Wi-Fi didn’t work in my first room, but they had no problem giving me a new room where the Wi-Fi worked perfectly

Self

10/10

Exceptional

23 May 2026

Pamela

Amazing! Will def be back.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Ademola

I’ve started several locations but I don’t anymore. This is close to everything The staff is great and the views are amazing. Always recommend here

Self

10/10

Exceptional

22 May 2026

Michael

Great place to stay. Very nice. Room service was excellent. Lobby service excellent.

Self

10/10

Exceptional

20 May 2026

Sarah

Nice place

Self

10/10

Exceptional

19 May 2026

Antwaine

Everything was great!!

10/10

Exceptional

16 May 2026

Keir

One of the best places I have stayed in Santo Domingo Norte! Very friendly staff and great security! I felt safe the entire time. Great experience!

Friends

10/10

Exceptional

15 May 2026

Marisol

Staff was great

10/10

Exceptional

15 May 2026

William

Excelente hotel, me gustó que reconocieran mi nivel platinum Expedia, hotel muy lindo habitaciones amplias cómodas y la piscina la vista hacia la ciudad todo espectacular, sin dudas volveremos y lo recorreremos.

Partner

10/10

Exceptional

14 May 2026

Jose Rafael Ramirez

Excellent

Self

10/10

Exceptional

14 May 2026

Rafael

Place was excellent and loved the location! Amazing! Def coming back!

8/10

Excellent

14 May 2026

Hector

Property in great and staffs are kind

10/10

Exceptional

11 May 2026

Wilfredo

Love the stay here at Aston Rubi. 100% recommend

Self

10/10

Exceptional

07 May 2026

DENEANE

The rooftop pool, bar and lounge areas were amazing and fun with good music and good vibes. The gym was perfect for vacation and the apartment was wonderful and spacious. This is my second time and i will be back many many times. It's a great place to stay

Partner

10/10

Exceptional

05 May 2026

Juan

The property was amazing. The room was super spacious and had everything I needed. Would definitely stay here again.

Partner

10/10

Exceptional

23 Apr 2026

Sarah

everything was excellent.

Family

10/10

Exceptional

21 Apr 2026

Guillermo

Nice view

10/10

Exceptional

09 Apr 2026

DENEANE

Great property. Wish the pool stayed open later

Family

10/10

Exceptional

09 Apr 2026

DENEANE

Clean modern apartment.

Partner

10/10

Exceptional

05 Apr 2026

Theodore

Todo era perfecto.

Self

2/10

Poor

05 Apr 2026

Rayda

The bar was close due to a holiday

10/10

Exceptional

01 Apr 2026

Edy

Did not get the breakfast package. The apartment was very nice and clean. Staff very friendly, the roof top view was excellent.

Partner

10/10

Exceptional

28 Mar 2026

Carlos

Clean

8/10

Excellent

28 Mar 2026

Antonio

The suite was great. Good size, very nice with a huge wrap around the corner balcony. Good amenities like a beautiful roof top pool and bar.

10/10

Exceptional

27 Mar 2026

Carlos

Very nice apartments, new and clean. Well located. They charge a deposit which is a hassle

10/10

Exceptional

23 Mar 2026

Ana

Clean room, excellent location, very lux.

Self

10/10

Exceptional

15 Mar 2026

Jose

Alls good

10/10

Exceptional

14 Mar 2026

Chantal

Very beautiful

10/10

Exceptional

07 Mar 2026

brett

Great location, staff, cleanliness, and convenience to all facilities.

10/10

Exceptional

07 Mar 2026

Johanna

It was very clean! Great location, and the staff was very nice! I will book again.

Partner

10/10

Exceptional

02 Mar 2026

Michael

Yes and yes amazing place.

Self

10/10

Exceptional

01 Mar 2026

Theodore

La estancia fue perfecta en todos los aspectos! El único problema que señalaré es que no hay T. V en la sala de estar y la T. V en el dormitorio está montada incómodamente sin la capacidad de moverse o girar.
Aparte de eso, el personal, el equipo de la azotea y todo lo demás fue genial!! 😉 Voy a reservar allí cada vez que viaje a Santo Domingo.

Self

10/10

Exceptional

23 Feb 2026

Thieron

Clean room and pleasant staff.

Partner

10/10

Exceptional

21 Feb 2026

Johairey

Great accommodating staff and beautiful updated amenities. Roof top is a breath taking view 😍

Business Family

8/10

Excellent

20 Feb 2026

Kismi Antonio

Nice room, having kitchen amenities was great. Beautiful view

Family

10/10

Exceptional

18 Feb 2026

Robert

Exactly service

6/10

Pleasant

17 Feb 2026

Carlos

Room very nice, but getting a Tax receipt for your payment is very difficult.

Self

10/10

Exceptional

16 Feb 2026

Theodore

The room was very well furnished, and the entire staff was amazing. I thoroughly enjoyed my stay, and will continue to stay there in the future.

Business_and_leisure Self

10/10

Exceptional

16 Feb 2026

Lucy

Our stay was amazing from beginning to end. Our place was clean and comfortable. The pool area, rooftop bar and servers were fantastic. The reception people were always so welcoming and nice. Truly one of the best places we’ve stayed at and when we come back to SD, we will be staying here again. Thank you Aston Rubi City Suites!

Partner

8/10

Excellent

13 Feb 2026

yorig

Everything was good aside from the prices at the roof top bar being totally off from what their menu says.

Leisure Partner

10/10

Exceptional

31 Jan 2026

Ana

That’s a great place. Very comfortable.

Business_and_leisure Family

10/10

Exceptional

29 Jan 2026

Olivia

As described

Partner

10/10

Exceptional

28 Jan 2026

Pedro

Wonderful

8/10

Excellent

13 Jan 2026

Jose R

Bien

Partner

8/10

Excellent

13 Jan 2026

Kathleen

Pros: Superior room is wonderful, clean, bed is comfy, views are amazing. Roof top pool and bar just bring this luxury suites to another level. Great exercise room along with a kids area. High end accommodations.
Cons: I needed to do a small load of laundry, and they do not include even one tide pod. I had to go buy laundry detergent for a short stay which got thrown out. Also, They give you 2 bottles of water with no access to filtered water like other places. The biggest con (this is this reason for the 4 stars). I arranged transportation to the airport paying $55.00 for a one way through the hotel. The vehicle that showed up to bring us to airport should have never even been on the road. It was a run down, dirty van with many of the service/tire lights on. So stressful!!! It was horrible!

Leisure Partner

10/10

Exceptional

13 Jan 2026

Manny

Cleanliness was very good, their service is awesome , the staff go out of line to make you fell great, location is great and quiet, I will come back to this hotel

10/10

Exceptional

08 Jan 2026

BELKIS

Very clean and very comfortable, also very good quipped with everything you may need, and the staff is very courteous and friendly

Business_and_leisure Partner

10/10

Exceptional

01 Jan 2026

Ricardo

Habitacion excelente y buen servicio

Leisure Partner

6/10

Pleasant

28 Dec 2025

Emma

The property is modern and has significant potential; however, several issues significantly impacted the comfort of our stay. The room became extremely bright early in the morning due to insufficient blackout curtains, waking us much earlier than planned. The excessive daylight also made it difficult to use the television during the day, as the screen was very difficult to see.

In addition, no dish soap was provided in the kitchen, which made basic use of the space inconvenient. We were also unable to use the pool, as it was extremely cold and did not appear heated.

Lastly, cleanliness upon arrival was concerning. We found a used bar of soap in the bathroom, which raised concerns about whether the room had been properly cleaned before check-in.

Given these issues, we feel the stay did not fully meet expectations, but the staff was very nice!

Leisure Partner

6/10

Pleasant

28 Dec 2025

Emma

This hotel is nice, but the room and the living room are too bright. You can't watch TV because it's so bright, and the sun wakes you up early because there are no shutters. The pool is too cold; they need to install heaters. And I have switched from the regular room to the superior room, and there's only one TV in the living room, no TV in the room. The phone in the room does not work.

10/10

Exceptional

22 Dec 2025

Francisco

Best in town

2/10

Poor

19 Dec 2025

JOHN

I have stayed at Aston Rubi Suites multiple times, and the main reason I continued returning was because of the exceptional service provided by one employee, Sebastian. As a guest who does not speak Spanish, he consistently went above and beyond to help me communicate, feel comfortable, and enjoy my stay. His professionalism, kindness, and dedication truly represented what hospitality should be.

I was extremely disappointed to learn that Sebastian was terminated for coming to my room. Had I known this was against hotel policy, I would have never asked or allowed it. There was no misconduct from my perspective, and it is troubling that he was allegedly fired without any warning especially around the Christmas holiday, which makes the situation feel even more unjust and poorly handled.

I reached out to hotel management directly to discuss this matter and express my concerns, yet I have received no response. This lack of communication and accountability from management is unacceptable. The positive experiences at this hotel came from the hardworking staff who truly care about guests not from management decisions or leadership.

Because of how this situation was handled, my perception of Aston Rubi Suites has changed significantly. I will continue to advocate through appropriate channels for this decision to be reviewed, as I strongly believe Sebastian deserves reinstatement or, at minimum, a fair reassessment. It is unfortunate that such a loyal, hardworking employee was lost

Leisure Self

8/10

Excellent

04 Dec 2025

Darrion

Everything was great. Nice place good location. Very helpful staff.

Self

10/10

Exceptional

01 Dec 2025

Erica

I love my stay at Aston Rubi. Check-in was very quick. The apartment was clean, spacious and equipped with everything you need for your stay. My only suggestion is for them to have a toaster in the kitchen. Other than that everything was great. There is parking on the property and the location is excellent, close to a lot of restaurants.

8/10

Excellent

26 Nov 2025

Fotiny

The staff is phenomenal. They are incredibly friendly, knowledgeable and kind. The public spaces are clean. The rooms are satisfactory. There was bits of toilet paper around the drain, indicating a previous toilet mess? We were placed on the second floor and it was OK.

Leisure Family

8/10

Excellent

23 Nov 2025

RIGOBERTO

Good

10/10

Exceptional

23 Nov 2025

Zomarie

El mejor excelente servicio

6/10

Pleasant

23 Nov 2025

Elsie

Nice hotel and friendly staff. Cleanliness in the room itself was not the best. Sebestain was an amazing help and made sure that we had everything we needed during our stay. He was the best!

Leisure Family

10/10

Exceptional

14 Nov 2025

karla

Very clean and comfortable, 100% recommended

Leisure Partner

10/10

Exceptional

12 Nov 2025

Anthony Jr

Clean room, helpful staff, necessary amenities, perfect location

Business_and_leisure Self

4/10

Poor

11 Nov 2025

Kathleen

It took forever at check in as there was no one on site to receive us with two other guests waiting to have help. Finally when brought to our rooms, we were told laundry detergent would be brought up but none was provided. The bathroom had lip liner shavings on the ground along with lip liner remnants on the bathroom floor. Upon checkout, I was oddly threatened that money would be taken out from the deposit if there were issues with the room but we were checking out at 6am to catch a 930 flight. We were only there one night due to a plane delay up to 8 hours with two toddlers. My husband found this “5 star hotel” which was actually an apart hotel which you needed everything for like laundry detergent, soap and coffee

Family

10/10

Exceptional

01 Nov 2025

Latonya

Our stay was wonderful! The highlight for us was the bed was so comfortable it was like sleeping on a cloud. The only thing is I wish their was a tv in the room as well for when it was time to relax and wind down as the couch was not comfortable enough for two to relax. Overall the staff was great, the hotel was nice and quiet everything was great! My husband and I would definitely visit again.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Erica

I stayed at Aston Ruby City Suites from October 21st to the 25th and ended up extending my stay because I really enjoyed it. The suites are spotless, modern, and very comfortable. The layout feels like a small apartment with a living room, TV, full kitchen, one full bathroom, and one half bathroom. It also has an iron and a hairdryer, which is very convenient. I stayed at a superior room.

The kitchen is stocked with the essentials, though I wish it had a toaster. The water pressure is strong, the hot water runs perfectly, and the air conditioners work great. The elevators are clean and modern, and the lobby looks beautiful and updated. The entire property is extremely clean and well maintained.

There is underground parking in the building, which is a big plus. Check-in was fast and easy. The staff are friendly, helpful, and welcoming. The location is perfect, close to shopping and restaurants, and it is a great price for the area. Even though it rained most of my trip, the suite had a nice city view and felt peaceful. I would definitely stay here again.

Business_and_leisure Partner

10/10

Exceptional

20 Oct 2025

Rigoberto

Aston rubi city suites is great place to relax, the employees are very helpful especially their employee name Sebastian. Sebastian made my vacation very comfortable by telling me the area and great places to go eat, drink and party. Sebastian made me feel welcomed to be in Santo Domingo

Leisure Partner

10/10

Exceptional

18 Oct 2025

Hellen

Excelente. Me encantó todo

10/10

Exceptional

16 Oct 2025

Carlos

Excellent suites, well located

Business Self

10/10

Exceptional

13 Oct 2025

Chernor

The staff are very polite and helpful, especially this staff called Sebastian, he helps me a lot . And I appreciate his work and patience. The hotel is safe .

Leisure Friends

8/10

Excellent

07 Oct 2025

Carlos

Great suites, good location.
They require a credit card hold to checkin

Business Self

10/10

Exceptional

02 Oct 2025

Miguel

Excellent staff, great location and excellent facilities

Leisure Partner

10/10

Exceptional

28 Sep 2025

David

Everything was great except for the bed which was hard and uncomfortable. My room was F-15.

Partner

10/10

Exceptional

27 Sep 2025

Melanie

Super clean and safe. They had 24 security. It was in the center of everything and easy to get around. There was onsite parking. Suite was really spacious, clean, modern.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Carlos

Excellent suites, well located.
Recommended

Business Self

10/10

Exceptional

10 Sep 2025

Nilvek

The best place around here.

Leisure Self

10/10

Exceptional

09 Sep 2025

Carlos

Great apartment, well located, recommended

Business Self

10/10

Exceptional

08 Sep 2025

Darit

Very nice place, friendly staff and great views

Leisure Partner

8/10

Excellent

07 Sep 2025

Ahisha Rosalyn De La

The property has to have clear guidelines regarding guest. I stayed in March and everything was fine but now when I stayed, they were trying to charge my guest $30 each. I wasn’t aware and have them leave. There is no information regarding this policy when booking.

Leisure Family

10/10

Exceptional

05 Sep 2025

Chelsea

Very lovely staff, great interior design, and a comfortable stay, 10/10 would recommend.

Leisure Friends

8/10

Excellent

03 Sep 2025

Romnie

Great location and excellent service