Name: Ramada by Wyndham Princess Santo Domingo
Address: Avenida 27 De Febrero 312, Santo Domingo, 10112, DO

10/10

Exceptional

25 Jul 2026

EDY

Todo bien

10/10

Exceptional

20 Jul 2026

Yelman

Super

10/10

Exceptional

06 Jul 2026

Carlos

Atencion

4/10

Poor

01 Jul 2026

Altagracia

Pesimo Servicio de la chica de recepción, considero que una persona con esa actitud no esta acta para resibir los cliente y en cuanto al hotel ame el area de la picina y la atención que nos dieron en esa area. Y en el desayuno la señora muy amable.

Family_with_children

10/10

Exceptional

30 Jun 2026

Israel

Good poker action after 9pm daily until about 5am. Bianco Pool Club is great. Gym. Gold Club is great. Rooms are clean and they have great staff. All for under $80 a night.

Self

4/10

Poor

26 Jun 2026

Qing hui

在市区价格还可以、毛巾只得一条、二人怎用？地下有水的话太滑了、

Friends

10/10

Exceptional

16 Jun 2026

Adiel

Clean and comfortable rooms

Family_with_children

10/10

Exceptional

09 Jun 2026

Janiffer

Clean rooms and clean breakfast rooms

Family_with_children

2/10

Poor

07 Jun 2026

plasido

Bad

Self

10/10

Exceptional

29 Apr 2026

Jean Luc Albert

Everything was Perfect! Clean roôm, the Casino the staff very Profesional and the bar as well

10/10

Exceptional

24 Mar 2026

Melissa

A nice property with a large swimming pool, nightclub and casino. The music from the pool can be a little loud, but otherwise I enjoyed my stay.

Self

10/10

Exceptional

21 Mar 2026

Wadson

Perfect

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Guadalupe

Has a nice pool area and casino.
Room was clean

Partner

10/10

Exceptional

22 Feb 2026

Ana

Todo excelente, el desayuno deben mejorarlo, el pan estaba viejo.

Friends

2/10

Poor

18 Feb 2026

Arly

The room wasn’t clean,it smelled,issue with wi-fi,a lot of noise coming from the pool area,from construction to the building as well

Business_and_leisure Self

8/10

Excellent

21 Jan 2026

Fidel

Oky

8/10

Excellent

13 Jan 2026

Taisha E

No les otorgo 5 estrellas porque obviamente el hotel necesita actualizaciones y mejoras en las facilidades y porque el servicio al cliente del empleado del front desk del turno 2:00 pm a 11:00 pm fue muy deficiente durante mi estadía, contrario a la joven del turno de la mañana quien fue muy eficiente y amable ante nuestras solicitudes. Me gustan las habitaciones amplias y la limpieza. El desayuno podría ser mejor, pero es aceptable ya que ofrecen frutas, proteínas, cereales, panes, café, chocolate caliente, avena y jugos. Esta fue mi quinta estadía y creo que volvería.

Friends_and_family Friends

2/10

Poor

13 Jan 2026

Leury

Bathroom was horrible & damage.

2/10

Poor

04 Dec 2025

Sefora

They have a disco and unfortunately I couldn’t sleep as expected, I only reserved to sleep and couldn’t get to had a decent night. 3am party started until who knows the time. I ended up leaving at 5:30am and slept in the parking from building I was going to have my meeting. Rooms are dirty and poorly maintained, smell moldy and overall is a disaster.

Business Self

10/10

Exceptional

03 Dec 2025

Alexander

Este hotel lo tiene todo me encanto🌟🌟🌟🌟🌟

Leisure Self

6/10

Pleasant

28 Nov 2025

Jorge

The water pressure and hot water . It was no hot water several days and the water pressure horrible on the city floor .

Business_and_leisure Partner

6/10

Pleasant

27 Nov 2025

John

It was ok. I don't like hotels that dont have washcloths. Food for breakfast was limited but tasty.

10/10

Exceptional

06 Nov 2025

Catherine

I rent 2 rooms: aNice room king and the room

8/10

Excellent

06 Nov 2025

Aura

The room 523 no phone and no covers for the cold

Self

8/10

Excellent

29 Oct 2025

Dinorah

Air conditioning pool
That is...

Leisure Family

8/10

Excellent

26 Oct 2025

Leon

Nxt thing to the Best

The Overall Staff was Organized and attentive.

Partner

8/10

Excellent

23 Oct 2025

Austria

Muy bien

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Dianne

Excellent customer service, and great food

Leisure

10/10

Exceptional

02 Oct 2025

Leovel

.

10/10

Exceptional

01 Oct 2025

Keury

Would recommend it

Leisure Partner

8/10

Excellent

01 Oct 2025

Laureano

Buen si

Business

6/10

Pleasant

26 Sep 2025

Rohan

The place was clean and the staff was very friendly and accommodating...however the facility especially the bathroom needs upgrade.

Leisure Partner

8/10

Excellent

25 Sep 2025

Manoj

It’s a t

10/10

Exceptional

24 Sep 2025

Orlando

Love it

10/10

Exceptional

21 Sep 2025

Alberto

My wife n I stayed 2 days here n was treated perfectly. They have free breakfast n it’s delicious plus they have a casino in the same hotel. Highly recommended if you’re looking for a good n decent place. I’ll comeback if I need another getaway,thanks.

Business_and_leisure Family

6/10

Pleasant

31 Aug 2025

Carolina

Good people

6/10

Pleasant

24 Aug 2025

luis

Need more details conditions, cleanliness, painting and managers need to walk the property.

Leisure Family_with_children

6/10

Pleasant

24 Aug 2025

luis

Rooms need cleaning details

Leisure

10/10

Exceptional

11 Aug 2025

Engel

Great place

Business_and_leisure Family_with_children

6/10

Pleasant

09 Aug 2025

Elky

Awesome staff......
Problem with the AC....
Poor with the food to the Room Service

Leisure Partner

6/10

Pleasant

04 Aug 2025

José

Casino no estaba funcionando correctamente

8/10

Excellent

04 Aug 2025

STANLEY

Restaurant is good, internet works good, bed's are comfortable

Leisure Self

10/10

Exceptional

17 Jul 2025

Catherine

Good for the price.

Business

6/10

Pleasant

17 Jul 2025

Evelyn

The place is old - outdated
The ac kept shutting down in the middle of the night, making it impossible to sleep.
The street noise was horrible.

Leisure Family

8/10

Excellent

08 Jul 2025

Arisleyda

Todo Bien, recomendado

Business

4/10

Poor

08 Jul 2025

Maria

Location only

We booked a room ove here because of its location. We were moving from one city to another, and it was located on a main road. I consider it a hotel just for a stopover, to rest and continue on your journey, or even if you're on a budget. The staff was very attentive. They gave us a room without towels or hot water, with very old furniture, but it was fixed and smelled of cigarettes. They forgot about the bathroom, though: dirty, stained, moldy, and broken. So I complained, and they moved us. It wasn't a surprise, as it was more of the same. This one already had towels and A/C, and it smelled less of cigarettes. I would give it a 2-star rating. We didn't use the amenities. This hotel is in a very good location, but it's run down.

Partner

10/10

Exceptional

07 Jul 2025

Marvin

Hotel Recomendado

Un hotel céntrico, seguro, cómodo, tiene lo necesario para una estadía en Santo Domingo, buen servicio por parte de los empleados, tiene desayuno incluido pero no es muy variado, habitaciones cómodas, hay casino y disco, así que no es del todo un ambiente familiar, si vas con niños muy chicos.

Friends_and_family Family

6/10

Pleasant

04 Jul 2025

Gustavo

The hotel was nice for the price. BUT! I asked for room change in less than 36 hours: the WC of the 1st room was broken. The 2nd room didn’t have any hot water. The 3rd room had a water leak from the shower. The front desk service was slow but very willing to help. Would not repeat, the best thing was the location

Business Self

6/10

Pleasant

11 Jun 2025

santigo

Was a like in the bathroom

10/10

Exceptional

02 Jun 2025

Anthony

I absolutely loved this hotel.

The pool and casino are a plus!

Everything from room service to the hot water was amazing. Will visit again!

Leisure Family_with_children

6/10

Pleasant

01 Jun 2025

RAFAEL

The casino and nightclub are excellent. Definitely worth it if you're looking for quality entertainment.

Leisure Self

10/10

Exceptional

28 May 2025

Mathews

Second time I stay there and always a great service

Leisure Self

6/10

Pleasant

26 May 2025

Jorge

Property is affordable. But the bathroom needs to be fixed .Showe heads not working and broken . Hit water only a few hours during the day . Elevator key has to be brought to the front desk several times daily to reprogram and TVs fuzzy picture and remote not working .

Leisure Family

10/10

Exceptional

21 May 2025

Ricardo

all excellent

8/10

Excellent

19 May 2025

Deborah

It depends on what your looking for...

Good price nice facility. More for young adults and casino crowd. But if you spend most of your time away it doesn't matter. The free breakfast in the morning is better than most offered by hotels.

Self

8/10

Excellent

16 May 2025

michael

Worth the money

It was a good value for the price. It was pretty much what i expected..

Partner

8/10

Excellent

05 May 2025

kenel

Every day

Business Self

10/10

Exceptional

27 Apr 2025

Bradley

It was safe and clean.

Business Family_with_children

4/10

Poor

23 Apr 2025

JORGE

Need remodelation, many stuff do not work

Leisure Partner

10/10

Exceptional

20 Apr 2025

Asuncion

Servicios

10/10

Exceptional

17 Apr 2025

jose

Nice hotel

6/10

Pleasant

10 Apr 2025

Freddy

Needs a bit of upgrading.

Self

2/10

Poor

03 Apr 2025

Rafael

Do not stay at this hotel, the box spring was stained with blood

10/10

Exceptional

31 Mar 2025

NESTOR EDGARDO

Buena seguridad, limpio y cerca de todo

Leisure Self

4/10

Poor

28 Mar 2025

Sigberto

Mucho ruido nocturno, habitación muy limitada y con muebles desgastados. No hay agua caliente en la ducha y el área de estacionamiento está considerablemente sucia

Business_and_leisure

8/10

Excellent

25 Mar 2025

Andrew

This property was conveniently located, had a casino, and restaurants. The pool and cabanas were a great place to hang out. My first room had no hot water but they got me moved quickly. Would stay here again

Leisure Friends

2/10

Poor

24 Mar 2025

Juan

I liked nothing in this hotel, the only good i found was the staff. Taking a shower was disgusting with the water from the shower dropping all over the bathroom,

Business_and_leisure Self

2/10

Poor

10 Mar 2025

Wilton

I booked a room for 2 adults doble beds they charge for the room then I show up late night had to pay for another room because it wasn’t a doble bed room they have a full size bed for the so call doble bed room so disappointed

Business_and_leisure Friends

2/10

Poor

08 Mar 2025

Jorge

What was advertised that they offer was not true . No hot water to bath with. No refrigerator in the room , no remote control for the television, the WiFi does not work at all in any area of the hotel, the staff has been programmed to lie and give excuses about everything. They only care about the Casino no interest in helping the people that rent to stay . Elevator not working certain times during the day , key to room has to be programmed every 3 hrs . Horrible experience!!!!!

Business_and_leisure Family

2/10

Poor

07 Mar 2025

Lis

The air conditioner didnt work and there is not hot water

Business Self

4/10

Poor

20 Feb 2025

Carmen

It was not what I was expecting. The bathtub was on very bad condition. The mirror was crack under the sink. It has a hole one of the bed was really hard making noise Every time you moved on the bed. The small couch the cushions I rip. The last they had to take a shower with cold water. And that was room 509

Leisure Family

8/10

Excellent

20 Feb 2025

Curtis

Nice place

2/10

Poor

11 Feb 2025

Maria

La ubicación es muy buena. Este sitio necesita reparación urgente. Nada funciona.

Business Family

10/10

Exceptional

04 Feb 2025

Cristian

Good place

Business

2/10

Poor

22 Jan 2025

eduardo

Worst hotel

Friends_and_family Family

6/10

Pleasant

22 Jan 2025

Frank

Price and qualities equivalent

Business Self

4/10

Poor

22 Jan 2025

Luis

The place is was very noisy you could hear next room activities out loud. The staff did everything they could to keep you happy. Unfortunately the company couldn't help.

Business_and_leisure Self

2/10

Poor

21 Jan 2025

Santiago

As soon as you enter the property there is a strong mold odor. The checkin went okay, but the room was outdated, lack of technology(phones) convenience or power outlets available. Anything you needed from the front desk would take hours for them to respond. At three am the night club opens, plays incredibly loud music making it impossible to sleep. At 6am the hotel staff has loud conversations on the floor, incredibly inconsiderate to hotel guests.

Business_and_leisure Self

10/10

Exceptional

14 Jan 2025

Matt

Ok

2/10

Poor

01 Jan 2025

Victor

The water was ice cold. I had to leave the next day. I was told they would get me another room with hot water and it was a lie.

Friends_and_family Family

4/10

Poor

22 Nov 2024

Darren

Esta propiedad se encuentra en una parte de la ciudad muy ruidosa y la habitación necesitaba reparación, también el área alrededor del hotel estaba sucia

Leisure Self

2/10

Poor

18 Nov 2024

Mary

NO HOT WATER.I ASK WHEN I ARRIVED AND ASK IF THEY HAVE HOT WATER AND THEY SAY YES AND WAS NOT TRUE

4/10

Poor

14 Nov 2024

wilfredo

They charge me for one plastic door card

8/10

Excellent

30 Oct 2024

LEON

Better than You Imagine, Markets Near

My rental was a Couple, it was short but Comfortable, Overall Service was fairly Good, My Stay became much better thanks to the Breakfast Buffet.

Partner

2/10

Poor

27 Oct 2024

Jose E.

The room had mold and a weird smell because of it, bathroom door was broken, toilet was not attached to the floor.

Business Self

2/10

Poor

27 Oct 2024

Jhony

The most horrible experience in this “hotel”dirty , towels looks dirty , room dirty, staff is not friendly , I just wasted my money in this property . Couldn’t sleep because of the noise from the disco until 6-am, employees yelling in the hallways , early morning . My worst experience in a hotel , too expensive for the terrible service . This hotel should be closed by the authorities. Is insane.

Business_and_leisure Family

2/10

Poor

04 Oct 2024

Rohan

Sad stay, I stay at many Whyndham hotels,this is the worst,very sad. This should be called a Super 8 .We were charged for breakfast for two days.Breakfast food was limited. The manager was disrespectful and racist. The music was loud at night. 1 night stay max

Business_and_leisure Family_with_children

4/10

Poor

16 Sep 2024

Jose

Very poor condition , Bathroom in TERRIBLE conditions,
Dirty, Simply put, that place shouldn't be available

Business_and_leisure Self

10/10

Exceptional

20 Aug 2024

PASSITO GUY

Good

Business_and_leisure

4/10

Poor

07 Jul 2024

Luis J.

Bad experience

The hotel furnitures are very old and in bad conditions. The first night was unpleasant. The management changed my room, however, the second one had a very strong smell because of the humidity. I ended up moving to Catalonia. The mail elevator card reader is not working.

Business

4/10

Poor

07 Jul 2024

Timothy

Water leak in first room

Water leak in second room.

In third room lock sometimes doesn’t work

In third room no hot water
No remote for TV
Not enough towels
Front elevator not working

Leisure Self

6/10

Pleasant

29 Jun 2024

Calvin

I've been staying at this property since during the pandemic and at every stay I encountered the following problems: bad communication at check-in, room in poor condition, no working security safe in the rooms, No Hot Water, unstable internet service; This review is in no way to throw shade on anyone, but this is a Wyndham property and I do expect that all efforts should be made to bring the quality and service of this location up to the standard that I am accustomed to at other Ramada/Wyndham hotels. While there are presently ongoing repairs I want to advise that focus should not only be on paint-job and cracks in the walls but to ensure that all rooms now have running hot water, stable internet and all rooms have a security safe for the guests to store their valuables. I look forward to my next visit and the opportunity to stay in one of the newly completely renovated rooms.

Business_and_leisure Self

2/10

Poor

24 Jun 2024

INDHIRA

noisy dirty and people shouting

2/10

Poor

19 Jun 2024

Bright Da-Costa

Poor state of the rooms. No air-condition during my stay. Cleaning was terrible.

4/10

Poor

14 Jun 2024

Ocran

The room wasnt clean, mildew on the ceilings couldnt sleep with a headache from it and due to the cosino could hear the music from under my bed and no window at all

Leisure Partner

10/10

Exceptional

08 Jun 2024

Yanna

Most comfortable beds ever!

6/10

Pleasant

20 May 2024

Mesut

Wifi doesn’t work

6/10