Name: Santa Fe Station Hotel Casino
Address: 4949 N Rancho Dr, Las Vegas, 89130, US

10/10

Exceptional

03 Aug 2026

Melony

The room was clean and the sheets were clean. I was comfortable and I would stay here again. My only issue was the mattress sunk in a little bit when you lay on the bed.

10/10

Exceptional

02 Aug 2026

DARLENE

Everything you need was readily available in the hotel & casino. You never had to leave.

Only exception, no coffee available in the room as is in most places.

4/10

Poor

31 Jul 2026

Ashley

the staff was pretty friendly. however, the toilet clogs easily and the wifi only worked maybe an hour or so out of the day. they sent someone to come check the connection in my room, he called down to have the front desk add my name to the tv, as he said that could be the issue. once they did, his partner was able to connect. But my laptop or my phone still wouldn't connect. Actually, it connected but nothing would load. it was that way off and on the entire 4 day stay. (Mostly off). they said they'd send someone to look again but nothing. I work from my phone so it was a bummer to see no one really moved on this issue. I was given a $50 food credit on the 3rd day because of the internet issue, but that's about it. One of the shelves in the bathroom was broken as well. which could be hazardous. that than those issues, the beds are pretty comfortable. clean and well kept. I was frustrated when housekeeping knocked 1 time and 2 seconds later came inside the room. She didn't even give me time to respond before she just walked in. Thankfully I was in bed and fully covered, But that was not okay. . . . . . .There's plenty of restaurants in the casino to choose from. pool is pretty small, but I'm just here on a staycation until my new home is ready so I didn't come for that. I'd stay again if I needed to. The issues I mentioned above can easily be fixed. Doesn't take away from the Hotel Overall.

8/10

Excellent

27 Jul 2026

Anthony

Enjoyed my stay thank you

10/10

Exceptional

26 Jul 2026

Christopher

Elevator borke down and needs some updates, but the staff was more than exceptional.

8/10

Excellent

26 Jul 2026

David

Vallet was helpful

8/10

Excellent

20 Jul 2026

Alvin

Need more towels for double occupancy.

Family

8/10

Excellent

18 Jul 2026

Frank

My wife is handicap and because of that we have a lot of extra stuff that we have to travel with. They have a mobility scooter that hooks to the back of the car and the luggage cannot be accessed until the scooter is moved so I asked for a luggage card so I could take my time and unload the scooter and the luggage, but they would not allow me to have a luggage cart to go to the garage area. Consequently, I spent two hours and 113° packing one piece of luggage at a time from the garage down the elevator across the casino up the other elevator I know they have rules but two previous visits I was able to use the luggage cart. This last visit was told for me that I couldn’t because of liability. So that kind of put a damper on our visit this time. Other than that, we always enjoy staying at the Santa Fe.

Family

4/10

Poor

16 Jul 2026

James

Beware of extra fees not included when you pre purchase the room.

Self

4/10

Poor

15 Jul 2026

Wanona

My 3 nights there the elevators were out had to do stairs or service elevator which took a very long time to come. Carpets needs to cleaned. My grand daughter’s feet was black at the bottom after a bath. Terrible stay very upset for the money I paid

Family_with_children

6/10

Pleasant

15 Jul 2026

thomasedison

bed, pillows were old used up, bed was bumpy.

Partner

10/10

Exceptional

14 Jul 2026

Elson

I had a great time there at Santa Fe

6/10

Pleasant

13 Jul 2026

Steven

Needs remodeling. Things are tired or completely worn out.

Partner

6/10

Pleasant

13 Jul 2026

Keith

Hidden resort fees where other casinos did not hide them before you registered

Self

6/10

Pleasant

13 Jul 2026

Herbert b

the bedding was hard and uncomfortable.

Partner

6/10

Pleasant

13 Jul 2026

Shirish

They didn't have a coffee machine . They didn't have a hand soap. Just a body wash to wash hands and that too 2 small tubes. So for 4 people the body wash was too little.

The rooms were big and spacious . The bed was good too. Its just a older hotel.

They kept it clean.

Family

10/10

Exceptional

11 Jul 2026

Jennifer

We enjoyed the stay very much!

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Maresa

The casino was lively and well run managed to stay on a night where they have something called Rock shot bingo. We had a blast. After that there was even a party going on in one of the lounges. The room is very clean I was quite impressive it remind me of the rooms that are down there on the strip. The food was excellent. Definitely will stay there again. Only issue was that only one of the elevators were working. They did have a stairwell but it only led to the outside of the building not down to the casino floor

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Bonnie

Beds were comfy and room was clean and didn't smell smokey, great price and fireworks were fabulous

10/10

Exceptional

08 Jul 2026

Cassandra

We just stoped in for the night, but staff was friendly and the room was clean

Family_with_children

10/10

Exceptional

08 Jul 2026

Rosa

Great

Family_with_children

6/10

Pleasant

07 Jul 2026

Tonya

Convenient location, easy access. 5 floors hotel, we were at the top. 1 broke elevator that didn't seem to cause too much congestion on the one remaining unit. Beds were ok, though I have had better, bumpy and soft, with harder style pillows. Overall great food choices inside the casino, friendly staff. Wish the rooms didn't have carpet as it looked dirty. As others mentioned the toilet area is very tight to get to TP. If you are a bigger sized person this could be an issue to even fit on toilet.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

MATTHEW

Outdated hotel. Front desk staff didn’t seem to care about some issues with our room. ( sink that didn’t drain and boogers on the shower curtain from previous guests). Both were eventually taken care of but it seemed like they were viewed as every day occurrences.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Vikki

Everything about this hotel was great! The beds & pillows were uncomfortable. It has a lot of amenities to entertain you.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Lisa

Clean room and friendly staff.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Dominic

No microwave, but there was a refrigerator, and the room was clean. Staff was extremely helpful. Good food available 24 hours a day and between 11 PM and 6 AM every day at the Brass Fork restaurant, they offer a very inexpensive small selection of meals.

Friends

10/10

Exceptional

04 Jul 2026

Chauntazia

Quick and easy check in and out process. Many many good options and entertainment.

Self

10/10

Exceptional

04 Jul 2026

Erin

The room was very nice and the location was great for us.

Family_with_children

10/10

Exceptional

30 Jun 2026

Scott

A beautiful clean property with a very nice room, amenities right at your fingertips good food good stuff good everything. Loved it.

4/10

Poor

30 Jun 2026

Joseph

I’ll never stay there in. It was filthy smoke filled. The bathtub was dangerous no bath mat. And no coffee pods in the room.

Partner

10/10

Exceptional

28 Jun 2026

Noreen

Very nice clean and comfortable. Excellent stay. I will definitely be coming back to this establishment.

8/10

Excellent

28 Jun 2026

David

Ok

8/10

Excellent

27 Jun 2026

Rhiannon

Great stay. Great staff. Clean hotel. Calm and quiet. Was a really great time.

Family_with_children

8/10

Excellent

26 Jun 2026

David

A nice, clean, quiet room

Partner

4/10

Poor

25 Jun 2026

Daniel

Cheap beds horrible poker waste time money

Self

10/10

Exceptional

23 Jun 2026

Andrea

Such nice people and got everything done quick. Clean and quiet. Would stay here again for sure.

Family_with_children

2/10

Poor

23 Jun 2026

Jodi-Beth

Not good.

Self

10/10

Exceptional

22 Jun 2026

Patricia

Nice experience overall!!

Family_with_children

6/10

Pleasant

21 Jun 2026

PATRICIA

Easy check in, valet quick, very small pool and basic. Bed was not great, one side of king bed slouched in like a cheap couch. Have to keep bathroom door closed due to fan on at all times. Room very basic. Seems overpriced.

Self

10/10

Exceptional

19 Jun 2026

Esela

This is a huge facility with great amenities. Property is clean. Will definitely stay here again.

Self

10/10

Exceptional

18 Jun 2026

bobbie

It was good

8/10

Excellent

13 Jun 2026

Heriberto

Always a good time at the ole reliable. Santa Fe Station. My room was nice and clean no issues at all. Never a dull moment at the Poker tables where I usually play No Limit Texas Holdem.

Self

10/10

Exceptional

11 Jun 2026

josh

nice casino rooms were grwat

10/10

Exceptional

10 Jun 2026

liling

Good for every thing and recommend to come.

10/10

Exceptional

08 Jun 2026

Maribel

It was a nice stay. The room was clean, casino was fun.

Self

10/10

Exceptional

06 Jun 2026

Richard

I went to the hospital nearby for a procedure so I needed something clean, comfortable, and reliable, and a place where I could get adjoining rooms and easy food. This fit the bill for me and for my caretaker.

Self

8/10

Excellent

06 Jun 2026

Edwin

The room was fine, staff were friendly. The elevator operation was odd. Many of the amenities of the property shut down at odd times.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Alfonso

All good

Family

10/10

Exceptional

02 Jun 2026

Mark

Clean and Friendly Staff

2/10

Poor

02 Jun 2026

Tanielu

Nothing

10/10

Exceptional

01 Jun 2026

Siaumau

It was great

Family_with_children

6/10

Pleasant

01 Jun 2026

maribel

They could add more outlets to charge devices.

Self

2/10

Poor

01 Jun 2026

Anthony

Requested two queen sized beds and they looked like they were full size. Not to mention they needed to be replaced. So uncomfortable. I let the front desk know about it and they didn't seem fazed at all. Also the rooms are tiny! I guess I expected more for the price.

Family_with_children

10/10

Exceptional

31 May 2026

Chauntazia

Great hotel ! Friendly staff. So many options on dining and activities you don’t have to leave at all. 10/10 would recommend

Partner

10/10

Exceptional

31 May 2026

Johnita

Great property with lots of things to do and stay busy. Will be visiting again with the family.

Self

10/10

Exceptional

31 May 2026

Samaria

Room was clean and comfortable. Staff especially cyber quest staff was amazing!

Friends_and_family Family

8/10

Excellent

31 May 2026

ODESTER

Toilet was to low, designed for a small kid, I’m 6’3, but for the most I liked the hotel and may stay again.

10/10

Exceptional

30 May 2026

Kianna

Great hotel only downfall one elevator working. Not only it took long but definitely very very slow.

Family_with_children

8/10

Excellent

30 May 2026

Erick

The room was very nice but the elevator was very noisy and slow and one was inoperable. The public restrooms had some maintenance issues. The casino is very busy and has nice restaurants but the cigarette smell is everywhere.

Friends

10/10

Exceptional

28 May 2026

John

Impeccable customer service and comfortable rooms. I'll definitely be back. Thank you!

Self

4/10

Poor

28 May 2026

Marjean Livingston

Throughout our stay, the elevators were broken on and off which was quite an inconvenience. When we checked in, there was almost no explanation about the valet service or bellhop service, which ended up with us waiting in our room for 25 minutes for our bags to arrive because we did not know we had to call and ask for them. And then when they did arrive, they belonged to somebody else.
After first night, I woke up and there was a dead bug in my bed. Housekeeping did come and change the sheets immediately. Housekeeping overall did a good job, but it would take a phone call which would get me a computer named AMY, which would then transfer me to another operator and then another operator and then the front desk who told me they couldn’t order Housekeeping etc. etc.
On top of that after arriving home, I saw my receipt and I’ve been charged $35 a day for some kind of service fee that I have was never informed of nor have any idea what it was for. I was told valet parking was complementary and we only used it once.
The room is a nice size, but there is no safety bar at the tub and the bottom is quite slippery. The oddest thing is no towel rack on the wall by the sink so no place to hang a hand towel. There are three little hooks by the shower for towels.
The worst is to walk in the hotel lobby and be assaulted by cigarette smoke. The hotel hallways and rooms for the most part were smoke-free. no instructions in the room about housekeeping. Old mattress and hard lumpy pillows.

Partner

8/10

Excellent

26 May 2026

William

The bathroom was small and there were no towel racks or any hooks to hang anything.

Partner

10/10

Exceptional

25 May 2026

Cathy

It was a wonderful stay for my granddaughters graduation. The staff was the very best. Everything was perfect!

Family

4/10

Poor

25 May 2026

Asfunso

Where do I begin to start I had a king's size bed, which was flat at the foot, and on the side of the bed It was sunk in. I couldn't watch the local channels because it said that their system was down but you could pay for movies. The bathroom had a big sliding door and the shower head, It looked like from the 70s and on the elevator it sound like it was about to stop working, to me I think the place it needs a lot of upgrades, especially with all the competition that's around it.

Self

4/10

Poor

25 May 2026

Steve

Elevators all out of service. Somewhat disabled they said have to walk up to third floor to the room. Key would not work so had to walk back down to get another key before walking up again. Worst ever.

Friends_and_family Friends

4/10

Poor

20 May 2026

Warren

No complimentary bottle water , carpet very dirty , no disposable slippers , soap shampoo not very good , bathroom very small and tight . When checking in staff never ask or have options just gave us a room with two full size beds instead of 1 king , only 1 working elevator,unusually long waits for elevator

Partner

8/10

Excellent

12 May 2026

Christine

Staff was great but the room keys are terrible I had to replace the keys three times!! Property is a bit dated as well.

Friends

10/10

Exceptional

11 May 2026

Johnny

The whole hotel experience was very awesome. Totally welcoming.

Family

6/10

Pleasant

09 May 2026

Micah

Overall stay was okay. Wi-Fi was terrible (not working) in the room, outside room, 3 different devices did not matter. Only 1 of 2 elevators working during my whole 3 night stay. Other than that, decent fitness room and okay stay. Felt like I should have got partial resort fee refund.

Self

10/10

Exceptional

08 May 2026

.Kathy

It was a nice stay for overnite.. the casino was easy to get to

8/10

Excellent

07 May 2026

Frederick

Friendly clean. Good food. Casino was great

6/10

Pleasant

07 May 2026

Robin

This is our second time of staying at Santa Fe came in on a Tuesday night for a one night stay with the I booked through Hotels.com and it said the check-in would tell us ask us what kind of a room we wanted or they would assign us Tuesday night they weren’t that busy got up to the room and it was two queens which I don’t like. I prefer a King ass went back down and asked for a King and I was told they didn’t have any kings. This was not a busy night. This was not anything else. The bathroom was extremely small. You got bumped your elbow trying to get the toilet paper out other than that, it wasn’t a bad place to say.

Partner

4/10

Poor

07 May 2026

Patrick

Our initial room was not very clean, but the staff immediately got us into a different room that was clean and conveniently close to the elevator. However, only one elevator worked during our 4 day stay unfortunately. It happened to be a very busy weekend, so that inconvenience made it very frustrating going back and forth.

The pool was nice and clean, and our kids enjoyed it, but getting to the pool back around the building was not ideal. It made us feel like we couldn't trust our kids to safely walk back and forth themselves.

Family_with_children

10/10

Exceptional

06 May 2026

Phil

One has to take into account this is a casino so the lobby area is pretty hectic with noise and flashing lights from the machines. Once I got to my room it was clean, quiet and all I needed for the night.

8/10

Excellent

06 May 2026

Stacey

This is an older casino that’s been remodeled and updated. Pillows were small but bed was comfy. Lots of places to eat. There was only one working elevator to the rooms which created long waits. Overall pretty nice just old I would stay there again if I had a meeting or convention at the hotel.

Family

8/10

Excellent

03 May 2026

Edwin

Great place to stay, eat and play at a reasonable price would definitely come back again

Friends_and_family Family

4/10

Poor

03 May 2026

Kc

The room was nice but the toilet over flowed and yes they came with towels but nothing else.. the people were nice just not great.

Family_with_children

4/10

Poor

02 May 2026

Ferris

One working elevator. Tired casino more catered to local elderly folks.

10/10

Exceptional

01 May 2026

Cheryl

Very clean and quiet.

Partner

8/10

Excellent

01 May 2026

Ginger

We didn’t use the bar but casino was lifely

Family

10/10

Exceptional

30 Apr 2026

John A.

Everything was great.

Self

10/10

Exceptional

29 Apr 2026

Sandra

The cleaning staff was excellent. Extra towels shampoo etc always available. Front desk personel very accomodating. Always stay here when we go to LV NV.

Partner

6/10

Pleasant

26 Apr 2026

James Lawrence

Elevators out. Child like toilets not great.

Partner

8/10

Excellent

24 Apr 2026

Joseph C T

Room was clean; house cleaning staff excellent and helpful. Don't drink. Casino was active for midweek.

Family

10/10

Exceptional

23 Apr 2026

Robert

I booked this hotel because it was near the wedding venue that I was attending. What a great choice it was! I arrived late because of airline delays, but the front desk person, Johnathan, instantly made me feel like I was at home. He is a great employee and very good at his job! The bed was so comfortable I slept like a baby. They have a 24 hour restaurant, and the food was so good! I feel fortunate to have found this \"off the strip\" hotel/casino. For gamblers the casino is as good if not better than the big downtown or strip ones. Next trip to Vegas will be here for sure.

Self

10/10

Exceptional

22 Apr 2026

Trisha

I always stay here when I come to town. Everyone is so friendly and welcoming. The rooms are always clean and there are so many options for food and entertainment you won't have to leave if you don't want to

Self

8/10

Excellent

20 Apr 2026

Ellen

It’s not too difficult to avoid the casino if you park in the East Garage. The pool is a bit of a hike. The gym is good, the restaurants are fine.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Virginia

Yes

Self

6/10

Pleasant

19 Apr 2026

Lisa

Bathroom was small.
No safe in rooms
One elevator only working
Restaurant the Brass Fork was horrible and service was terrible…
The lack of consideration for others in rooms banging of doors

Friends

8/10

Excellent

19 Apr 2026

Kathleen

Bathroom was too small. Bets were a little hard.

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Philip

It's great place for a hotel stay, but would be nice to avoid the smokey lobby and casino.

Family_with_children

10/10

Exceptional

15 Apr 2026

Lori

We loved everything except the pool access. And not heated.

Family_with_children

8/10

Excellent

10 Apr 2026

Cyrus

Casino was somewhat lively.
Room was clean and bed was comfortable, bathroom well stocked.

Self

8/10

Excellent

10 Apr 2026

Mariana

Loved to be there duri g the week rather than the weekend. However, the weekend activities look fun.

Self

10/10

Exceptional

06 Apr 2026

alvin

Great hotel

Self

6/10

Pleasant

05 Apr 2026

Tonja

Rooms good. Beds low to floor hard to get in and out of. No coffee or water in rooms. Bathroom very, very small. Had to remove toilet paper from holder to use it. Bathroom counter to close to toilet. Shower had good pressure.
Casino was good. Had lots of choices for food.
Cocktail waitress slow on rounds had to wait for awhile for service. Nice convenience to have bowling alley and movie theater on in casino
Pool far away. Had to walk outside and around casino to get to it.

10/10

Exceptional

01 Apr 2026

Susan

We always go on the weekdays, so for me it was productive enough, unless you are going with the reason to party, I would suggest to go on the weekends, where it is booming with lots going on, but I could see Stoney’s club was happening with country music and dancing it looked fun enough to go in and enjoy the evening.

Partner

10/10

Exceptional

28 Mar 2026

Andrea

Clean room, let us extend checkout to a later time

6/10

Pleasant

27 Mar 2026

JOHN

Front checkin staff not friendly, not aware of things going on in the casino and parking along with getting customers in right direction

Family