Name: Faranda Express Soloy & Casino
Address: Avenida Peru y Calle 30, Panama, 0815-0156, PA

10/10

Exceptional

29 Jul 2026

Dacia

Great location

10/10

Exceptional

28 Jul 2026

Nelesia

Rooms were cleaned every single day I could go to break fast and come back to a clean room really loved that … the pool was fun very clean too

4/10

Poor

28 Jul 2026

Rocio

The hotel looked nothing like the pictures. The building and the rooms were very old and poorly maintained. The pool was in terrible condition, the breakfast was disappointing, and the A/C barely worked. I would never stay there again. I felt completely catfished.

4/10

Poor

27 Jul 2026

Natasha

My stay at Franda was just for 2 days. However, it was not very comfortable as the AC was not cooling the room so I reported it yo the front desk. After a while no one came so I contact them again and they said they can do a room change. By this time my family was already asleep due to a very long hectic day. When the guy finally showed up he said he configured it to cool better, but that didn't really made much of a difference.
I wasn't even contacted the next to follow up if it was working better.
Also, when we arrived on Saturday it was just before lunch so we missed breakfast. I ask the person at the front desk if we can do lunch but she said it was not possible. She did however, said we would be able to get togo boxes for my family on Monday morning when we checked out at 6am. I reminded the person at the front desk on Sunday night as she instructed. We got downstairs just before 6am and ask at the front desk. The women was very unpleasant and said check upstairs in the breakfast area. When. I went upstairs nothing was prepared for me and she said we had to have breakfast here.
This was not possible as we had to head to the airport.
I was really disgusted by the behavior of the staff at the desk and her unwillingness to find out or assist.
The pictures of this place on the site is very misleading as well. It is not as seen in the pictures.
We would never go back to that hotel again.

4/10

Poor

25 Jul 2026

Juan

we got a room and the toilet was splashing water everywhere so we asked to be switched to a different room.. the next room was even worst and had roaches everywhere and we killed a few of them.. the sheets weren't clean at all..

8/10

Excellent

23 Jul 2026

lianne

Stay with my family, we had a great stay .

6/10

Pleasant

23 Jul 2026

leisa

The room was okay, wish the AC worked tho. Stayed for 7 days and couldn't even get a 2pm checkout
.
The Breakfast was good, different choices every day.. I wouldn't used that area for a vacation, which I found out there's old Panama and New Panama... I was told not to walk left of the hotel because it not safe..

6/10

Pleasant

21 Jul 2026

Abbigail

The building isn’t necessarily well taken care of however the rooms were clean in terms of you can smell the sheets have been washed and the rooms cleaned well daily
However it’s a simple budget hotel not for the extravagant vacation stay good location not very asthetic but in terms of 24 hrs and titan and el costo is walking distance and easy access to taxi etc and the staff was very welcoming

Self

2/10

Poor

19 Jul 2026

Devina

Room was nasty especially the bed sheets breakfast was a waste of time egg smell rank the toilet back up and they never did nun abt it

Family_with_children

6/10

Pleasant

18 Jul 2026

Kate Bicatulo

Everything was fine but the wifi is super bad.

Partner

4/10

Poor

17 Jul 2026

verton

No wash cloth no soap only hand soap I was told no wash cloth is being supply i do not wash my face with hand soap front desk need to more bilingual instead of checked you in then you ask a question to be told I don't speak English if it is Spanish only let us know before booking by by never again I go back waymore spa&hotel

Self

10/10

Exceptional

17 Jul 2026

Sandra Patricia

Nos gusto todo!!!

Partner

6/10

Pleasant

17 Jul 2026

Ivan

Friendly and attentive staff. Sadly the hotel was not well maintained as it should be . I had to changed my room twice because the air conditioning was not working in some of the rooms .
The air conditioning wasn’t working at the lobby when I did the check in .
I was given a room with street view but I wasn’t able to enjoy it because the windows were very dirty and moldy on the outside

Self

6/10

Pleasant

16 Jul 2026

SUNITA

In a convenient location, easy access to taxi and shopping malls.
Basic amenities were not included in
Room.

Friends

10/10

Exceptional

14 Jul 2026

David

Everything is great staff it was clean room

Self

10/10

Exceptional

13 Jul 2026

Allison

Good

10/10

Exceptional

08 Jul 2026

Myriam

Excelente atención, buena comida, la habitación acorde a lo reservado

Family

8/10

Excellent

08 Jul 2026

Akilah

Good breakfast

Friends

10/10

Exceptional

03 Jul 2026

Valyne

Everything was good

2/10

Poor

30 Jun 2026

mohamad

It’s not worth it at all but the staff is so nice and helpfull

Family_with_children

10/10

Exceptional

30 Jun 2026

Kenrick

Great staff and customer service, very good hospitality. Clean nice environment. Food was good and something to look forward to in the mornings. Overall I had a good experience at Hotel Soloy

Partner

10/10

Exceptional

30 Jun 2026

Kevin

It was good for the price

10/10

Exceptional

28 Jun 2026

Rubieska

Muchas gracias por la atención

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Anastasia

Need iron and ironing board, incase persons want neat clothes. Need mats in the bathroom. Besides that the place was nice

Partner

6/10

Pleasant

28 Jun 2026

Michael

The room was clean every morning. The staff was friendly. The breakfast could be abit more presentable.

Friends

8/10

Excellent

27 Jun 2026

Coryene

The rooms were clean and staff was extremely helpful and accommodating. The property does have room for improvement. The pool area is not what was reflected in photos but it was clean and usable. Across the street from the hotel is a huge 24hour supermarket that can was great for any and all late night and last minute needs. Lastly the property was super close to everything a great location in that way.

Partner

8/10

Excellent

27 Jun 2026

Edwin Rolman Mazariegos

C

Family_with_children

10/10

Exceptional

26 Jun 2026

Leslie

Todo súper cerca

Partner

2/10

Poor

16 Jun 2026

William

Tenía una mejor expectativa del Soloy pero fue la peor experiencia en Panamá. El Aire Acondicionado no funcionó y el de mantenimiento solo dijo que el aire no daba para más y con los calores de Panamá no se podía dormir, la habitación no la limpiaban, dejaban todo igual diario. Me queje en recepción pero no resolvieron nada. Para la mala atención es muy Alto el precio, un edificio casi en deterioro se notaba en las habitaciones deprimentes. Pésimo. Lo único bueno fue el desayuno bastante básico pero si muy bueno. Realmente arrepentido, no está a la altura de un Radisson, esperaba mucho mas

Business

2/10

Poor

11 Jun 2026

Akeila

The first room we had was full of mold ,the other one barely had hot water. The hotel got so full was hard to get breakfast, the laundry system is horrible how can you take towels so early and not replace them same time. About the towels omg they need changing to small and thin some the ends were frayed. The elevators wait was crazy till one of them the door wasn’t closing. The breakfast choices were too limited felt like the same thing every other day!!! I wouldn’t recommend anyone to this hotel not worth the money. We took our sheets off to be changed was there for 8 nights and they put the same said sheets back on very unsanitary!

Friends

10/10

Exceptional

09 Jun 2026

Tina

Great staff, very happy with our stay

Friends

10/10

Exceptional

07 Jun 2026

Joao

Todo bien

6/10

Pleasant

06 Jun 2026

Rachel

Breakfast options were limited; not much variety.

Rooms were not cleaned properly.

Friends

4/10

Poor

06 Jun 2026

Danielle

I didn’t like that on some nights the hotel was ridiculously noisy discomforting others within the hotel . Why were persons in their room able to hear activities that were happening in other rooms/spaces within the hotel?

The breakfast was not appetizing and not warm/hot enough although it was on a warmer , I think the hotel needs to look into catering for Caribbean people as Caribbean people did stay at the hotel .

Other than that the room service was fine , the attendant left clean towels everyday, left the spaces tidy, trash was removed everyday and the belongings were where we left them.
I also think that the hotel can do with a bit of spring cleaning and the hallways do carry a moisture scent which needs to be looked into .

The from desk assistant on the night of my arrival was very helpful, customer oriented and speaks both Spanish and English which was a plus to navigate easier for English only speaking persons.

Friends

2/10

Poor

03 Jun 2026

marlen

Lastimosamente no les recomiendo este lugar. la ubicación es zona peligrosa el desayuno es fatal, el área alrededor muy sucia , el aire acondicionado casi no enfría lo reportamos lo chequearon y continuó el
Mismo problema .. las camas son muy duras .. el
Personal es poco amable!!

Family_with_children

8/10

Excellent

03 Jun 2026

Juan Carlos

La ubicación me gustó queda muy céntrico, la limpieza la encontré muy buena, el desayuno bueno y abundante, el único problema que tuvimos es que no nos daban toallas había que pedirlas con mucho tiempo. Pero por lo demás todo muy bueno.

Partner

10/10

Exceptional

02 Jun 2026

Valentina

Una gran opción para viajar económico

Family

10/10

Exceptional

01 Jun 2026

Misleidys

Maravilloso como siempre

Partner

8/10

Excellent

31 May 2026

Lisa Althea

The Staff from the front desk, breakfast team & house keeping were professional, helpful & AMAZING, they made my 8 night stay at the hotel 🏨 memorable - THANKS!!! My room was clean, comfortable & had a wonderful view - #823. Overall I would recommend the hotel to anyone that is looking for a quiet, clean & excellent customer service from the Staff. - Lisa C

Self

8/10

Excellent

30 May 2026

Naomi

I spent one night and the service is excellent

Family

8/10

Excellent

29 May 2026

Natalie

I like the location of the property to amenities and transportation. Staff was helpful and made sure our surrounding where always clean.

Partner

4/10

Poor

27 May 2026

Milo Kai

The staff was friendly and we appreciated being allowed to check in early. However, our overall experience was very disappointing.
When we entered the room, it was quite dusty, and we ended up cleaning parts of it ourselves, including the bathroom and nightstands. The bathroom also had a strong sewage smell, which was very unpleasant. We had to run the water and flush the toilet multiple times just to somewhat reduce the odor. On top of that, the sink barely worked—only hot water came out, and even that was very minimal. We had to leave the sink running for nearly an hour to get any usable water.
The following night, we requested new towels, but they were never delivered. We eventually had to go downstairs to get them ourselves. The in-room phone, which we were told we could use to call for assistance, did not work either.
We also chose to eat at the hotel restaurant one evening, which led to additional issues. When paying, my sister and her friend were given incorrect information about the value of the currency and were shortchanged. Additionally, when we ordered the “menu of the day” for two consecutive days, we never received the included dessert. It was only when a different manager noticed and asked about it that we realized it had been missing both times.
While the staff may be friendly, the overall quality of service, maintenance, and attention to deets needs massive improvements.

Family

10/10

Exceptional

27 May 2026

Mellisa

Had a great tome

10/10

Exceptional

24 May 2026

Felicia

The location of the hotel is great. The staff was great, very helpful and accommodating. I would definitely be staying here the next time I visit.

Self

2/10

Poor

22 May 2026

Michelle

Nothing roaches and mold in the bathrooms

Family

8/10

Excellent

20 May 2026

Kersha

Staff was always pleasant

Family

10/10

Exceptional

18 May 2026

ROXANNE ANNITA F

ALL THEY NEED IS MICRO WAVE IN THE ROOMS. EVERYTHING ELSE IS GREAT

Partner

10/10

Exceptional

14 May 2026

Gerardo Chaves

Buena atención y rico desayuno

Partner

10/10

Exceptional

10 May 2026

alana

Grear stay!

6/10

Pleasant

02 May 2026

Kathy

The room was clean. Staff was pleasant, however there need to be better communication about the property, dos & don'ts when you are being booked in. Staff need to be aware of the number of guests in a room so that it can be stocked adequately. Poor /spotty internet in the rooms.
Breakfast was great.

Family

8/10

Excellent

01 May 2026

Selma

Overall great stay, breakfast was limited and wifi in the room sucked. The hotel was perfectly located and everyone was pleasant and helpful

Family

10/10

Exceptional

27 Apr 2026

Alexander

Es la 2da vez que me hospedo y me gustó. El único detalle es que no avisaron con antelación que la piscina estaba en mantenimiento.
Detalles pequeños como el WiFi que puede mejorar

8/10

Excellent

27 Apr 2026

NAHOMI

Hotel funcional porque queda en un lugar estratégico y cerca de todo. Se ve mejor en fotos

Friends

10/10

Exceptional

25 Apr 2026

Stacey

The room was very clean and the staff is very friendly and help full breakfast was excellent perfect location .

Partner

8/10

Excellent

21 Apr 2026

Jeff

Overall very satisied with my stay. The pool area and social gathering area closed for maintenance of the pool. The tent and sitting area could have been available.

Self

10/10

Exceptional

19 Apr 2026

Misleidys

Excelente ubicación, el personal muy atento y amable, súper recomendado.

Partner

8/10

Excellent

17 Apr 2026

Shushanna

I like that the rooms are nicely kept bathroom equipped with the necessity for daily use.The staffs are very helpful,breakfast is always on time from 6:00am -10:00am. There were many different shops near-by. You get 2 bottles of water and an expresso machine with coffee and tea items. A fault I had is that there wasn't any iron in the room when it is clearly written in the room description on the app.

Self

10/10

Exceptional

12 Apr 2026

Feona

Worth the stay

Family_with_children

10/10

Exceptional

12 Apr 2026

Feona

Our stay at the hotel was very relaxating. This hotel accommodate 15 of us that were there for a family trip and our stay was great.
The staff were exceptional, room cleaned everyday with fresh towels and the buffet breakfast was worth every dime spent. I will truly return back to this hotel, matter of fact a few of us are already planning on returning in November. We cant wait for you to accommodate us again

Family_with_children

4/10

Poor

11 Apr 2026

Kehinde

The bathroom was constantly smelling of sewage, which made our stay in the room unbearable. There were no towels provided. When we requested for towels, tge brought dirty towels. The bedsheets that were supposed to be white were faded and dirty.

Family_with_children

10/10

Exceptional

10 Apr 2026

Hemlata

Breakfast buffet was nice. The staffs were really helpful and the rooms are always clean as they have house keep every morning. You feel very safe and staying there was very cheap. Definitely would recommend to others

Partner

2/10

Poor

09 Apr 2026

Khadijah

The breakfast was ok.

The hotel only has accessible WiFi in the lobby and the first floor.
THERE IS NOOOOO WIFI ON FLOOR 2,3,4,5,6,7,8,9,10,11.

NOOOOO WIFI!!!!

Friends

4/10

Poor

09 Apr 2026

Tanya

The breakfast was ok.

The hotel only has accessible WiFi in the lobby and the first floor.
THERE IS NOOOOO WIFI ON FLOOR 2,3,4,5,6,7,8,9,10,11.

NOOOOO WIFI!!!!

Friends

10/10

Exceptional

07 Apr 2026

Arleni

Excelente!tienda el machetazo! Y la estación la lotería están cerca y la vista en la terraza bellísima de Panamá!

Family

2/10

Poor

05 Apr 2026

Majory

The staffs were very rude
Very nasty and rude

Self

10/10

Exceptional

05 Apr 2026

Anuska

The breakfast was great

Family_with_children

4/10

Poor

30 Mar 2026

natalie

The pl

8/10

Excellent

23 Mar 2026

Tisome

The room was smaller than I expected, it was clean but a few teenagers that I had to keep killing so they wouldn’t go in my things. The staff was polite and kind. Hardly any English but I used Google Translate so it wasn’t bad. The breakfast was okay, they just needed a wider variety and for it to be hot. The outside of the building would make you not book it if you saw it in person but the interior is very clean and nice. The area looks not so safe, but each time I went outside we were safe so don’t watch the location. There is a nice restaurant across from the casino, the food is great there. As well as a burger cart. The burger slack and it’s for $2.50. My overall experience was good I give them a 4 star. Would go back if I’m traveling to Panama again. I do hope the exterior is upgraded though and them teenagers gone.

Partner

4/10

Poor

21 Mar 2026

Eric

We arrived at your hotel at about 2 PM.
Both female desk members sat behind the desk with their heads down and never looked up. Finally, after a couple of minutes I had to say hello. They looked up, went through our paperwork and said we have to wait until three for a room, cause it’s not ready. I asked if we could at least complete the paperwork and pay for the room so they don’t have to do every person in line at 3 PM. she decided to do that and when she completed, she gave us a room. It’s quite obvious it was ready five minutes earlier when she told me to sit down she just didn’t feel like doing anything until 3 PM.
The rest of the staff was great.
The air-conditioning in the room was horrible. 1009.
There was mold in numerous locations in the bathroom, which I took pictures of.
Also, the Wi-Fi was poor.This is not the quality I expect from a Radisson/Choice hotels brand establishment.

Partner

8/10

Excellent

21 Mar 2026

Sharneil

It was okay for me

Partner

8/10

Excellent

21 Mar 2026

David

Nice room, great rooftop pool area, friendly staff, free breakfast buffet. Cons: area is pretty shady, don't walk around at night, use uber. Bugs in the bathroom everyday, not terrible but more than my liking.

Overall not a bad place, and now knowing the cons, I'd still go back. And a big plus is, it's close to everything. Ubers always between $3-5. Great!

Self

6/10

Pleasant

21 Mar 2026

Edward

Lots of shops in walking distance

2/10

Poor

14 Mar 2026

ARA

Pool was very cold and they close it at 8 p.m. staff was kinda rude.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Dave

Great breakfast clean and well maintained hotel staff is great and helpful close to metro and location is easy to get to anyway you need

10/10

Exceptional

11 Mar 2026

Raquel

I booked this room for my elderly grandmother, who had an appointment at the nearby hospital, along with my aunts. The staff was very kind and welcoming. According to my family, the room was clean, comfortable, and very nice. It made their stay much easier during an important medical visit. I’m grateful for the great service they gave my family!

10/10

Exceptional

09 Mar 2026

Tyrone

Yes

Partner

8/10

Excellent

04 Mar 2026

Antonio

Yes there was shoos nearby and the pool was ok

8/10

Excellent

26 Feb 2026

Clara

The hotel was affordable and offered good value for the price. Breakfast was well organized and delicious. The building itself was okay, and for a short stay of a few days, the room was a decent size and well maintained. However, the bedding and towels could definitely use an upgrade.
The location was very central, with a 24-hour supermarket and several restaurants nearby, which was very convenient. Overall, it’s a good option if you’re looking for a centrally located hotel at a reasonable price.

Friends

2/10

Poor

26 Feb 2026

Roger

The first room I went to have roaches and insects; they moved me then to a bigger room and the rooms were not clean. The room had a tub but the water stop was broken off and I couldn’t even enjoy the tub. The breakfast was very small in variety and not tasty. I will never return to this hotel

Self

8/10

Excellent

25 Feb 2026

Cinthya

Room was clean, staff was friendly, the food was delicious and the pool terrance and view was very nice.

Family

8/10

Excellent

24 Feb 2026

Anastasia

The room was ok for the price, clean and the staff was friendly

Friends

2/10

Poor

23 Feb 2026

Anthony

Rooms smell like mold. Very dirty premises. In a bad part of town. Dangerous. People begging every time you step outside. Air conditioning not working in rooms. Would never suggest to anyone ever.

Friends

10/10

Exceptional

21 Feb 2026

Roberto

Great experience!

8/10

Excellent

13 Feb 2026

Jeremy

It was perfect location, wonderful and friendly staff, but my table was broken and needed to be repaired only to break again and the renovation(awesome) was a little annoying.

Leisure Self

6/10

Pleasant

02 Feb 2026

Kronos

The hotel price was good, the rooms was clean, the staff was helpful.

2/10

Poor

31 Jan 2026

Ashley

Walking out of the elevator straight into the room was immediately unsettling. The condition of the room felt unsafe and poorly maintained. The bedroom window could not lock, and the bathroom had no window at all, which was uncomfortable and concerning.

There appeared to be mold on several areas of the walls that looked like they had simply been painted over. The ceiling was visibly cracking, and the TV was extremely small (around 20 inches), adding to the overall feeling that the room had not been properly updated or cared for.

The bathroom setup was also inadequate. There were only two drying towels provided and no floor towel, despite having a standing shower, which made the space impractical and slippery.

Overall, this was honestly the worst and most unsafe place I’ve ever walked into. I would not recommend staying here.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Jennise

Lovelu

10/10

Exceptional

26 Jan 2026

Arleni

All good

10/10

Exceptional

25 Jan 2026

Afsana

Loved my stay

Friends

4/10

Poor

20 Jan 2026

Jonathan

AC did not work. It was uncomfortable and humid in the room. Reported this to the staff. One of for rooms had no hot water.

Business_and_leisure Friends

4/10

Poor

10 Jan 2026

Shanoya

From the 5th floor up was really dirty and filled with mold .. i barely sleep.

Leisure Self

2/10

Poor

09 Jan 2026

Jacob

We had a lot of issues from no soap dispensers filled to the AC not working enough to cool the room. We canceled our reservation with the front desk, and they confirmed I could get a refund through Expedia and now they won’t answer their phone from Expedia to actually refund us. 100% don’t recommend after having to jump through hoops to still get the shaft from Faranda.

10/10

Exceptional

02 Jan 2026

Jeykel

Muy limpio, buen desayuno

Leisure Partner

10/10

Exceptional

31 Dec 2025

PATRICIA

Yes the breakfast was good

Leisure Family

8/10

Excellent

30 Dec 2025

Alric

The front desk staff (all of them) were very friendly, helpful and responsive to our needs. Although there was a huge line-up to get checked in, we were able to leave our luggage (through a ticketing system) and return to check-in later. This was super helpful because we had nowhere to store them until the rooms were ready. We had a problem with the pipes in the bathroom and they got it fixed.

The rooms are a little dated and the wifi didn't work in my room (but did just outside the room) but overall, the hotel was a good clean and safe.

One thing to note is that the hotel is advertised as having airport transfer. This is not true. The hotel does not have any transfer to or from the airport. This was disappointing because it was one of the main reasons we booked here. This needs to be removed from the amenities.

They serve a hearty complimentary breakfast (eggs-boiled and fried, sausage, pancakes, juice, fruit, cereal, rice) which is good when you are on a budget.

Overall, our short stay here as a group of 5 was a good experience (apart from the airport transfer).

10/10

Exceptional

29 Dec 2025

Alexandra

Clean room

Friends_and_family Family

6/10

Pleasant

18 Dec 2025

André Michael

Breakfast was more limited than a continental breakfast and extremely basic.

Leisure Friends

10/10

Exceptional

08 Dec 2025

Lorain

Very clean

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Giselle

La camita pequeña un poco incómoda. El personal muy amable

6/10

Pleasant

20 Nov 2025

Josey

The room was clean,staff was attentive even with the language difference,breakfast could have had more options,the room could have been more equipped with towels etc,basic amenities,the area did not seem safe at night time,so i will advise to not take walks at night.
All in all the location to everything was a plus,the stay was good.