Innfiniti Hotel & Suites

2/10

Poor

29 Jul 2026

Erika

The property is infested with roaches. We found a lot on in my son‘s bag and we had to move to another hotel. They really need to close that building down.

8/10

Excellent

22 Jul 2026

Estefani

I had a very nice room the only problem with the hotel is has few of leak problem around the property it just need improvement and a paint job in some areas otherwise the pool was great nice views of the city.

4/10

Poor

21 Jul 2026

K'neka

This hotel is beautiful but that's all.
The rooms do not have wifi. Wifi is only accessible in the lobby. The air condition unit does not work properly and the sink clogs up when the pipe is turned on.

Partner

2/10

Poor

18 Jul 2026

Eduardo

Habitación sucia, tv dañada, habían insectos dentro del baño y en la cama, la ducha no tenía puerta y el aire estaba dañado.

Partner

4/10

Poor

15 Jul 2026

Moisés

El sector se ha degrado considerablemente, aguas negras por las calles e incremento de prostitución e indigentes. Aunado al franco deterioro de las áreas comunes del hotel, sumando a ello la imposibilidad de ingerir bebidoas o alimentos ajenos a los expedidos en hotel pero la cafeteria del vestíbulo solo presta servicio de desayuno y liego se mantiene cerrada.

Self

4/10

Poor

13 Jul 2026

Flavio

The check-in experience was terrible. The front desk staff was not paying attention to guests because they were busy talking to each other about missing money. After waiting for quite a while, they finally decided to help us.

When we got to our room, we found cockroaches. Later, we went downstairs to ask for a spoon, but the front desk was completely unattended. We had to go back again to request it, and once again we were left waiting for a long time.

I also asked for a cup of ice. They gave me a small cup and charged me $1 for it. Paying wasn't the issue—the problem was how incredibly slow the service was. Finding cockroaches in the room made the entire stay a horrible experience.

Partner

6/10

Pleasant

09 Jul 2026

Nikolajs

Location is not the best , homeless and garbage

Partner

10/10

Exceptional

05 Jul 2026

Jovanny Ariel

There’s no restaurant. You cannot have food in the room .

Partner

4/10

Poor

10 Jun 2026

Collis

Ok experience

4/10

Poor

08 Jun 2026

Christon

One of the Worst Hotel Experiences I’ve Had
This property was a complete disappointment from start to finish.
The hotel advertises Wi-Fi access, but there was none on the room floors. Staff only admitted this after I complained, saying it was limited to the lobby and roof. Misleading and highly inconvenient.
When I returned with food from the mall, I was told I couldn’t take it upstairs, yet I saw other guests freely doing so with staff approval. The inconsistent rules felt unfair and frustrating.
Forced to eat in the lobby, I sat in sweltering heat for an hour because the air conditioning wasn’t on. Only after I asked did the clerk bother to switch it on.
My room was filthy: dusty surfaces, stained pillowcases, and curtains. Too late at night to complain, I stripped the sheets myself just to get some rest.
The sink clogged every time I used it.
The AC barely worked, taking two hours to cool the room. Worse, the electricity cut off every time I left with the key, resetting everything.
The front desk gave me two different quotes for a late checkout, leaving me feeling scammed.
When I asked to store my luggage after checkout, staff said yes—but left it behind the desk in plain view of everyone. I didn’t feel safe, so I had to drag my suitcases back to the mall.
This stay was riddled with inconveniences and poor service. Between false advertising, inconsistent rules, lack of cleanliness, and staff lacking professionalism, I cannot recommend this hotel to anyone.

Self

6/10

Pleasant

26 May 2026

Abdullah

It was okey. Won’t goa again

Business

4/10

Poor

25 Apr 2026

Lucas

Cuartos chicos

Friends

8/10

Excellent

02 Mar 2026

Christopher

It’s good for single person on layover. But would not bring my family here. The carpet needs replacing. The shower does not have curtains.

8/10

Excellent

21 Feb 2026

Tammy

We stayed for one night during carnival. Hotel was nice, clean, comfortable beds, good location. One unusual rule, they did not allow any food or drinks in the rooms. Only in the lobby or pool lounge area…(this included coffee, snacks etc) I’m not sure if it was because we stayed during the panama carnival week and they were afraid of parties in the rooms or a regular rule. We had our granddaughter with us, so no snacks/juice was a bit of a nuisance however, manageable. Would still recommend

Family_with_children

4/10

Poor

19 Jan 2026

Dennis Estuardo

Nice pool

Leisure Partner

8/10

Excellent

13 Jan 2026

Jovanny Ariel

The ammenities are ok . The only thing is that don’t have restaurant at the hotel open. I will be glad if they could open it.

Self

6/10

Pleasant

17 Dec 2025

Jatin

The hotel need more renovations, its a great location but area around seems a but sketchy. However its next to Cinta Costera so you can always go for a walk. Ill stay at this place again.

Leisure Partner

4/10

Poor

15 Dec 2025

Victor

The staff were wonderful, attentive and polite.
I don’t think this hotel caters to the likes of a visitor for the US.

My room did not have a chair to seat on (for the desk in the room) on. Luckily the adjacent room was empty and open and I was able to get a chair.

When I wanted to iron my clothes (I expected an iron to be in the room there was not!) I went to the reception to request on and was told there was only one!!! A few minutes later I received it.

The internet WiFi for the rooms did not work and I had to go to the swimming pool or lobby for a better connection (which was still slow comparatively).

It is recommended that when a visitor from a western country is visiting adjustments. An be made without incurring excess operational costs.
From a local perspective this hotel may be adequate but for someone visiting from the US it is not.

10/10

Exceptional

14 Dec 2025

Alfonzo

Yes

Self

2/10

Poor

05 Dec 2025

Ramon

My husband had to move rooms 3 times with our toddler. Room 1 WiFi didn’t work, room 2 WiFi ok, but air conditioning not working. Room 3 WiFi working pretty good but air conditioning still not cooling down. Advised to wait 30 mins for it to cool but only warm air blew out. He gave up and suffered for the night. Toilet had poop in it. Just overall terrible experience.

Business_and_leisure Family_with_children

2/10

Poor

25 Nov 2025

Paola

Desde la llegada vimos el lugar poco higienico y no tenia aire, nos fuimos enseguida porque vivos poco higiene

10/10

Exceptional

15 Nov 2025

Raymond

The property was in good location and very convenient. The staff was nice and welcoming. The restaurant was closed and no breakfast was available. The room cooled down very quickly and was comfortable. There were limited bathrooms supplies and no room service for the 4 day stay.

Other than that, it was well worth the money. I would recommend it if you plan on being outside for the most of your trip.

Business_and_leisure Partner

8/10

Excellent

13 Nov 2025

Jovanny Ariel

The rooms was acceptable

Partner

8/10

Excellent

13 Nov 2025

Nathan

Clean room with a nice view of the city. No wifi in the rooms while I was there.

Business_and_leisure Self

8/10

Excellent

09 Nov 2025

Fernando

All was clean and good

Leisure Partner

2/10

Poor

08 Nov 2025

Emmanuel

Eu solicito o reembolso por favor.
Quando eu entrei no quarto tinha barata no banheiro no quarto e na cama.
O ar condicionado nao funciona, quarto mofado e com cheiro horrível.

Leisure Self

6/10

Pleasant

02 Oct 2025

Deidrea

We were not allowed to eat in the rooms and as tourists, we’re out all day and would like to just relax and eat in our own comfort rather than having to come outside of the room to eat. Also I shouldn’t have to be begging for housekeeping, I feel like it’s the hotel’s responsibility to clean the room each day. Also we had little to no wifi in our first room. The second room it picked up more but was still so weak.

Leisure Partner

2/10

Poor

24 Aug 2025

sergio

bad, people banging on the walls, drunk people and the smell of cat urine

6/10

Pleasant

18 Aug 2025

Acsel Omar

There were small cockroaches inside the bathroom.

2/10

Poor

08 Aug 2025

Brianna

This place is infested with roaches. There aren’t any microwaves or mini fridges in the rooms. You’re not allowed to bring food in the rooms, you have to eat in the downstairs area which has no a/c.

10/10

Exceptional

04 Aug 2025

Alex

Small but nice.

Business Family

2/10

Poor

12 Jul 2025

Pablo

To start, the photos on Expedia don't look anything like the current ones.
The showers don't have glass or curtains, so when you shower, all the water goes into the toilet.
The temperature and humidity are quite high, and if you leave the room, the lights and air conditioning go out, and when you return, it takes more than 30 minutes for it to cool down again.
You can't bring food or drinks into the room, and they have a restaurant that has been closed for a long time; they only sell alcoholic beverages.
To leave or enter the garage, you have to let them know so they can open the garage doors. The garage is designated for small cars, as they won't have enough space to accommodate a larger car.
To check in, you have to go up to levels 1-3 and take the stairs with your luggage because the elevator has been closed for those levels.
The neighborhood isn't very good after dark, as there are hotels across the street, or by the hour, and hookers are located on the corner offering their services.
It's really better to pay a little more and go somewhere better.

Business Self

10/10

Exceptional

28 Jun 2025

Jovanny Ariel

Nice room for the price. However , we must be careful outside after late hours.

Partner

2/10

Poor

18 Jun 2025

Gleny

Horrible place. First, when we arrived, the air conditioning in the room wasn't working. You can't eat or drink in the rooms, but they don't have a restaurant either. My partner has a 6-year-old daughter, and to visit him at the hotel, he had to pay $25. In six nights, they didn't come by once to clean the room or change the towels. The smell of damp is unbearable and not to mention the gym omg.

Leisure Partner

2/10

Poor

16 Jun 2025

Elisha

Horrible

Business_and_leisure Self

6/10

Pleasant

04 Jun 2025

Remessu

Hey decent hotel with a Courteous staff. However, It is a great hotel for the price. The pool was open but the restaurant and bar was closed.
3 1/2 stars

4/10

Poor

18 May 2025

Julia

It was ok, my only problem is that they don't allow you to eat or drink in the rooms which is not a rule listed on Expedia. As we had came there late we just wanted to grab take out dinner and eat it upstairs, I've never been somewhere that doesn't allow you to eat or drink in the rooms so I found that strange. Staff was nice and room was alright, just be aware of these rules that aren't listed!

Leisure Partner

2/10

Poor

16 May 2025

Verified traveler

I did a last minute booking. When I arrived it was very late at night. The front desk lady was very nice and checked me in. However the room I was given had someone luggage and clothes already. I immediately did not feel safe or trusted staying at the hotel. I asked for a refund at the front desk because I was leaving. The front desk lady called her supervisor but it was denied. I will ask my bank for a charge back and I do not recommend staying here

Self

2/10

Poor

28 Apr 2025

Aryan

This hotel was disaster. As soon as we arrived at the hotel, they gave us the wrong key, and after going all the way upstairs and realizing it didn’t work, we had to come back down to get another one. The rooms were extremely dirty. The staff were rude and unhelpful throughout. We had booked three nights but couldn't even stand to stay beyond the first night. I would definitely not recommend this hotel to anyone.

4/10

Poor

01 Apr 2025

Maricar

I would not recommend this hotel!

Leisure Self

2/10

Poor

31 Mar 2025

Joshua

Terrible smell

Business_and_leisure

2/10

Poor

17 Mar 2025

Castafi

It was the worst experience I’ve ever had , first they have no one to assist with luggage’s ,the restaurant has been close since the pandemic and have no flyers to give for local restaurant . .but worst was the roaches , roaches under the pillow and sheets stain with blood , and more roaches on the side table, I notice them at 2 in the morning so I couldn’t leave right away which I want to and there was no chair to sit in , the bed as hard a a rock.. I do not recommend this hotel to any one..they need to shut the place down.

Leisure

6/10

Pleasant

11 Mar 2025

Nasimul

The staff at reception are very helpful. It was one of the things I most enjoyed about my stay. Others have already commented that the area around the hotel can feel unsafe, I was shouted at by homeless people & there are working class girls in that area. The room was spacious but wasn't the cleanest. The windows were dirty so couldn't enjoy the view. The bathroom was clean but there wasn't any hot water. The air con just about worked. There's was an ironing board but had to get an iron from reception. There was a desk but no chair so acquired that from reception also.

Leisure Self

6/10

Pleasant

26 Feb 2025

Cassidy

It looked good online, but was obviously a Chinese-constructed hotel. Lots of weird details they could easily fix, like grout on the tiles, paint on the windows. Doors don't quite work right. Would choose a better part of town next time.

Leisure Family

10/10

Exceptional

15 Feb 2025

kolis

Great hotel

6/10

Pleasant

16 Jan 2025

Sean

The photos are old, the property has not been maintained well and was not worth it for the price.
The area wasn't great either. I wouldnt have felt safe walking around at night.

4/10

Poor

11 Jan 2025

Shaunquisha

When we were so excited to stay at innfiniti until we arrived and noticed that the hotel is in the middle of poverty where we witnessed unpleasant encounters, the buildings around it were unlivable and a lot of panhandling was happening when we walked to stores. We had to inspect 5-6 rooms to find a room that was clean enough to live in. One room I turned in the light and there were roaches in the bathroom. The hotel did not give face clothes to wash so we had to get our own. The hotel was very unclean and we found ourselves putting out bags up to ensure no bugs got in it. The pool area bar was not open and not even the bar downstairs where the restaurant was. We were told the restaurant was closed and that bothered us because every-time we travel we are able to enjoy the place we paid to live but that was not the case here. There were even signs up about not eating in your rooms. We have never vacationed and couldn’t eat in our rooms. It’s a vacation where else would we eat. We even tried to contact Expedia to get a refund and find somewhere else to go but once Expedia called they informed that the manager did not speak English. This is the worse hotel we have every stayed in coming out of the country. The only good thing I can say is that the staff was nice and responsive. I think they knew that had to be at least that because the hotel is just unkept. This hotel has so much potential but needs a lot of work. More staff, deep cleaning, and some love in it.

Leisure Partner

8/10

Excellent

09 Dec 2024

Michael

Wifi has issues on the 10 floor, and the windows was derty that doesnt allow to properly view outside, beside that Ill stay again but need to take care of this, staff very frendly

2/10

Poor

08 Nov 2024

Alma

El aire nunca funcionó, la alfombra apestan, no había servicio de nada

Leisure Family

4/10

Poor

28 Oct 2024

Jorge

Need to do a better cleaning and the air conditioning wasn’t working properly

2/10

Poor

27 Oct 2024

Shifra

There were homeless people walking around the hotel, people asking for cigarettes, garbege on the floor in the streets, and prostitutes on the corners.

Leisure Partner

6/10

Pleasant

23 Oct 2024

Milenne

The room is completely dirty with molds

Leisure Family

2/10

Poor

08 Oct 2024

NEKEISHA ODETTA

Entire experience was not as it was shown online.
keycard had to be updated everytime client left room.
room wasnt cleaned on a timely basis
windows are dirty so view was blocked
rooms were not cleaned properly
some staff unable to speak english

Leisure Self

6/10

Pleasant

01 Oct 2024

Megan

The room itself was fine but the hallways were dark, dirty and smelly. The elevators were questionable and the area is also not great. The ladies at the front desk were lovely.

Leisure Self

10/10

Exceptional

01 Oct 2024

Tashika

Oo

8/10

Excellent

24 Sep 2024

Verified traveler

Would Stay Again, Food Options Are Limited

I stayed here one night. The hotel is excellent, and the rooftop views are amazing. The staff was friendly. The only downside is that there are not a lot of food options nearby.

Self

10/10

Exceptional

12 Sep 2024

Monique

N/A

Leisure Friends

6/10

Pleasant

16 Aug 2024

Krystle

Hace falta el restaurante, o que dejen llevar la comida a las habitaciones, ya que es incomodo comer algo que compraste afuera en el área de recepción.

8/10

Excellent

12 Jul 2024

Kib

Infinity was clean, mostly modern and the staff was very attentive to our needs. That was all great. However, there were problems like the pool, social area and restaurant being out of service. Plus, if you turn right and walk a block you’re at the malecón (ocean walk), but if you turn left mostly the area was run down, dirty and probably not the most safe.

6/10

Pleasant

11 Jun 2024

Danielle

Front desk speaks English which was very helpful. Check in was fine. Rooftop pool is very nice however there had been a heavy rain earlier in the day and the water floods the patio. TV in room was broken but front desk was helpful. I was only staying one night so didn't need it. Close to the metro and main boulevard near \"Panama\" sign.

Leisure Partner

2/10

Poor

21 Apr 2024

Jordan

Not worth the cheap price. This hotel was not the cleanest and had weird smells. The elevator and room was small. You aren’t allowed to eat in the room. They hand you the tv remote when you check in, which was strange. I booked a “balcony” and there are none. The view of the ocean would’ve been beautiful if the windows weren’t so dirty. We didn’t even stay and I’m okay with losing my money to go somewhere better.

Leisure Partner

2/10

Poor

14 Apr 2024

Brian

DO NOT STAY AT THIS PROPERTY.
The outside area is FILTHY and littered with garbage.
There are prostitutes who were constantly trying to pick me up.
My door lock didn't work and no one told me- while I was asleep.
I was the only one on the floor so she wasn't that busy.
I told the desk clerk about the door and she was not surprised which meant that it has happened before.
She only called the maintenance person to fix the door lock when I mentioned as opposed to already knowing about it and correcting the problem.
There are too many stories of Americans being robbed and/or kidnapped in foreign countries.

This hotel is below standard
DO NOT STAY HERE

Business_and_leisure Self

4/10

Poor

21 Mar 2024

Ramin

Good location bad service

No water in the evening.

Self

6/10

Pleasant

15 Mar 2024

Brian

While the property looks good in their photos the reality is that they bought particle board everything and it is not doing well in the sub-tropical environment that is Panama City. The door to the restroom would not close because the particle board swelled up and the door was delaminating at the base. The bed was comfortable but the pillows were very lacking. There were no cups in the room for us to use. Also the shower pan was not installed correctly and there was no soap holder of any kind in the shower. The staff were great but the property needs work to be as good as their phots want to present it as.

Business_and_leisure Partner

2/10

Poor

19 Feb 2024

Kadel

READ BEFORE BOOKING! (Feb 15-2024)
- Staff at front desk is nice.
- location is good (only good thing)
- Rooms are terrible, extremely dirty, serious management issues, let's start with the elevator floor tiles are pealing off, room entry door got stuck with floor, floor tiles are separated with big gaps, most floor molding is broken and loose.
- Bathroom is even worse, only one towel with stain and holes, we had to call to get more towels, shower was filthy with mold, missing door, Sink had a hole and faucet was loose, we had to call for toilet paper and we had to go to the lobby to get it after waiting a couple hours because they didn't brought it, see pictures for details.
- Pool area, you can't see the bottom of the pool and where you can see is peeling off, the outside is destroyed, green carpet is destroyed, this place is a big mess.
- The surroundings of the building are unsafe, a lot of homeless people and bad habits issues.

Leisure Partner

2/10

Poor

11 Feb 2024

Zahira

Nothing

Leisure Partner

6/10

Pleasant

08 Feb 2024

Verified traveler

Quirky

Quirky hotel in an unusual part of town.
Friendly staff, value price and close to Metro and Cinta Costera. Comfy bed and good AC. One good restaurant close by - Boulevard Balboa, also try Vertigo, further towards town.

The rooms seem utilitarian. I had a coastal view but could barely see out the windows. A little sad.

In the bathroom one whole shower door was missing? Not a big deal but... attention to detail and all that.

There are big notices on the lift in the lobby that you are not allowed bring any food or drink into the hotel and will be fined if you are caught. I guess there's a backstory to this.

Self

2/10

Poor

05 Feb 2024

Jordan Robert

DO NOT STAY HERE. IT IS NOT AS ADVERTISED. The staff at the front desk were nice and polite, and the lobby is decent looking, but then you get to your floor and it looks like something out of a horror movie. you get into your room, and the walls are rotting away, the bed has hair all over it and the mattress is probably 40 years old and the sheets don't even cover the mattress. There is mold all over the shower and disgusting filth all over the walls and sink. I repeat, DO NOT STAY HERE. we checked out within 30 min of being there and probably wont get our money back.

Leisure Family

2/10

Poor

04 Feb 2024

Sandra

You need to update your website website to show the pictures of the. Crumbling walls dirty disgusting floors. No amenities available. Dirty windows, dirty windows. Showers that don’t seal. No face cloth no shampoo or conditioner. Terrible terrible would never book it a recommended.

Friends_and_family Friends

2/10

Poor

17 Jan 2024

Santiago

I didn’t include breakfast
Rude staff
Dark inside lights were out
Not very clean and poor maintained
Not very family friendly

Leisure Family

2/10

Poor

25 Dec 2023

David

The check-in process was frustrating as our assigned room was unprepared, forcing us to request a new one after discovering it in disarray. This not only inconvenienced us but also highlighted a lack of attention to detail.

Moreover, the overall cleanliness of the hotel was subpar. Common areas appeared neglected, making it challenging to feel comfortable during our stay.

I hope the management addresses these issues promptly to enhance the experience for future guests.

Leisure Family

2/10

Poor

14 Dec 2023

Maxceen

The condition of this property was terrible. There was a horrible smell in the elevator, hallway and room. There were waterlogged baseboards, stripping paints, furniture with exposed raw edging and more. We did not stay in the room more than 5 minutes before deciding that we would go find another hotel. i took photos of the place and showed them to the front desk attendant. He apologized for the conditions and directed us to Expedia to request a refund. Expedia has been trying to get my refund, but the property manager is refusing. It is a real shame. Stay away from this place.

Leisure Partner

4/10

Poor

23 Oct 2023

Edwin

No good services

10/10

Exceptional

04 Oct 2023

Andrew

Good stay! Nice management

10/10

Exceptional

22 Aug 2023

Dayvonn

Clean and wonderful hotel. I recommend staying here.

Leisure Self

4/10

Poor

21 Aug 2023

Cinthia

The place is clean aside from the bedsheets in the bedroom that was stained and dirty. I did not receive any room service until I asked for it. There were times that the air conditioner will be completely shut off after being turned on and would have to call the receptionist in order for them to turn it back on. Also, there was no Wi-Fi in my room and they were helpless, I had to constantly contact them and didn’t receive any service almost 2 days later. There was no food in the hotel at all! Also, in the beginning of the week only on weekends there is someone serving alcohol in the pool area but yet they do not allow customers to bring any of their own when there is no service provided in which it is very unfair. Knowingly that I had all of these issues come to light, I had asked for a later check out since my flight was a lot later on and they still had the audacity to charge for for a late fee instead of accommodating.

Leisure Self

2/10

Poor

17 Jul 2023

Jonathan

The bed had sex stains. The air was not clean lack of ventilation. Gym had no AC it was broken. Windows were dirty and floors dirty. Alot of trip hazords and building codes shouldn't be looked at before anyone gets hurt. Front desk receptionist was nice and understanding. Don't Stay at Infiniti Hotel

Business_and_leisure Self

2/10

Poor

10 Jul 2023

Jason

Not a place you wanna sleep in

4/10

Poor

24 May 2023

Symoan

This property has a lot of potential. Unfortunately, I had to look at about 5 rooms in total until I was satisfied with the quality of the room. There were bugs in my initial room and it was incredibly hot and humid on the first floor that I was on. I didn’t get to keep my room with a balcony and was moved to the 11th floor. The roof top was nice but the pool was indeed very dirty. I didn’t know Housekeeping was an option but they did do a really great job.

Leisure Self

8/10

Excellent

15 Apr 2023

Richard

No mini fridge or coffee in room.
At least coffee there should be!
Very nice and clean. Good air quality to breath.

Leisure Family

4/10

Poor

06 Apr 2023

Jo Anne

The location is excellent. Room included breakfast ( no restaurant) there was none. Balcony none and first room had no water so we moved rooms. Beds were comfortable, no hand towels, pool towels or face cloth’s. The pool hasn’t been cleaned in a long time… there is 2 inches of sand in the bottom. This hotel has the potential of being amazing but sadly we were very disappointed. Perhaps new management is required. I would change breakfast included as we did chose this hotel for the pool, parking and breakfast.

Leisure Partner

2/10

Poor

19 Mar 2023

Verified traveler

Very Very Bad

Worst experience. Will never return to this hotel.

Partner

4/10

Poor

03 Feb 2023

fernanda

Totally not what I was expecting

6/10

Pleasant

01 Feb 2023

Iulius

Good value for the money. With little effort can be better. No room service, no clean bedding. Instead, quiet place, close to waterfront, safe parking lot.

Leisure Partner

6/10

Pleasant

19 Jan 2023

Stephen

WiFi was unusable, seriously was like using dial up.

Business_and_leisure Self

6/10

Pleasant

08 Jan 2023

Katja

It says it is a 4 star hotel but the amenities are sparse. It is clean but there is no mini fridge, coffee maker or anything in the room besides the bed and an iron and ironing board. There is no ice available or any vending machine.
On the plus, the parking garage is very secure. But the area around the hotel is a bit questionable.

Leisure Family

8/10

Excellent

30 Dec 2022

andrew

I thought the rooftop pool was pretty cool

Leisure Self

8/10

Excellent

28 Nov 2022

Ricardo

Air conditioner wasn’t working right.

Leisure Partner

2/10

Poor

20 Nov 2022

Oliver Joel

Property is way overpriced for what it is. Rooms are clean, but the AC not working correctly. Had to take showers to stay cool. Still was sweating all night. Waisted my money at this hotel. Never again. It’s just like a cheap motel.

Leisure

2/10

Poor

24 Oct 2022

BEN

This place is a dump. Nasty room, nasty bathroom, nasty service. Do not recommend.

Leisure Partner

6/10

Pleasant

01 Sep 2022

SOCHAN

This hotel has potential but most of the facilities were closed. The receptionist ( a very kind, pleasant afro-panamanian lady) tried her best to make my stay comfortable. Thank you! I got a scare in the middle of the night when a man entered my room. Apparently, my room was double booked and he was issued a room key. I felt very uncomfortable and a bit apprehensive after that.

Leisure Self

4/10

Poor

18 Jul 2022

Kemo

THE 2 BEDROOM PROPERTY IS NOT A 2 BEDROOM. IT IS A LOFT ROOM WITH 2 BEDS.

Also, the hotel has nothing to offer except a swimming pool.

The ceiling paint kept falling on us, and I was staying in the loft. The immediate streets feel a bit unsafe, but it kinda isn't. You're gonna want to leave this property very often, especially when you're hungry.

Leisure Family

2/10

Poor

08 Jul 2022

Liz

None of the amenities were available, nowhere on site to get clean water, prostitutes waiting outside the hotel, room was dirty and mold in shower, windows so filthy you couldn’t even see outside of them, receptionist told us the area was too dangerous To go out and find food even though the hotel restaurant was permanently closed. We stayed here with the expectation of having everything we needed in the hotel & not need to leave but in reality it had nothing we needed. Not even a vending machine for water

Leisure Partner

6/10

Pleasant

08 Jun 2022

Benjamin

No airport shuttle, restaurant is not in service, not even coffee service in the room or in the lobby. Very few dining options in the area.

Business_and_leisure Family

6/10

Pleasant

08 May 2022

Nikita-Marie

Guess I stayed at a ruff time. Room next to me kept playing music very loudly had to make several complaints. Basically only had beer and soda at the property had to order food each time

Business_and_leisure Self

2/10

Poor

27 Feb 2022

Jerry

Poor costumer service. Restaurant and bar was closed. Bathroom was filthy .

Business_and_leisure Partner

2/10

Poor

09 Jan 2022

Daniel

Horrible

I cant think of nything good about this place. Skip it.. false advertising, no breakfast though promised. Not even a restaurant. No room cleaning unless you ask 5 fives. 6 days, one room cleaning. The neighborhood is hookerville. ROOMS STINK OF WHATEVER. PAPER THIN WALLS. Was lied to every time I aked a question.

Self

4/10

Poor

07 Jan 2022

Kareem

Due to the pandemic they closed there restaurant, and when I had booked my ticket it included breakfast so this was a bit confusing.

Self

2/10

Poor

20 Jun 2021

Verified traveler

Do NOT stay here. The pictures are catfishing you. The area is scary and lots of sex workers on the street. No restaurants nearby. The shower had holes in the wall. The bed looked dirty and bed sheets were stinky. The lock on the door did not work. The hallways are dimly lit and creepy. Floors are not clean. Front desk was nice but that was the only part of the hotel that was not awful. I also paid for a double bed but front desk said he could only give us a single.

Business_and_leisure Partner

6/10

Pleasant

27 May 2021

Verified traveler

The hotel itself would be nice they just need to do some maintenance like painting and updating the flooring. The views are nice and the front desk people are nice and try to be helpful but my Spanish isn’t great and some of them don’t speak English. Due to the covid issues many of the amenities weren’t available.

Leisure Friends