AYANA Midplaza JAKARTA

Indonesia , Jakarta
JAKARTA, Jl. Jend Sudirman Kav 10-11, 14
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100 reviews shown

10/10

Exceptional

19 Aug 2025

Gabriel

I really enjoyed my stay at AYANA Midplaza JAKARTA. Everything from check-in to checkout was smooth, and the service felt top notch the whole way through. The highlight for me was definitely the gym—it was surprisingly comprehensive for a hotel, with plenty of equipment to keep up my usual routine. Rooms were comfortable, the hotel was well-kept, and overall it felt like a great mix of comfort and quality. Would absolutely stay again!

Leisure Partner

10/10

Exceptional

13 Aug 2025

Muhammed

Jakarta Wedding Night

Amazing Hotel wish I could have stayed longer

Partner

10/10

Exceptional

16 Jun 2025

Aliyakim

Top notch service. Excellent service and extremely kind staff.

Leisure Family

10/10

Exceptional

01 May 2025

Jonathan

Had a great stay and kudos to the friendly and on point staff. Would return and definitely recommend.

Business Partner

10/10

Exceptional

23 Apr 2025

Ian Whai

Customer service was very tentative. This is my 2nd stay at this hotel and the same service quality was experienced again, especially from Rijal. However need to improve the cleanliness of toilet, I found hair in the shower room straight two days without remove it.

Business

10/10

Exceptional

13 Jan 2025

Michael

Friendly staff, professional service

Leisure Partner

10/10

Exceptional

10 Jan 2025

Verified traveler

Bill Murray and ScarJo Fantasy

We really love the hotel! The design, location, and services are top-notch! We’re especially very fond of Bli Edi, the concierge who always helps us with our bags. Honestly, tho, I expect a bit more hospitality from them because well, after all, they have those 5 stars. But, we still enjoyed our stay and would love to go back!

PS.: The interior design reminds us A LOT of the movie Lost in Translation. During our stay, we lived the Bill Murray and ScarJo fantasy!

Partner

8/10

Excellent

18 Oct 2024

Verified traveler

Good value and location

We enjoyed our stay here. Appreciated the upgrade to a lovely room. Great breakfast buffet and had a nice lunch at the bar. Good value and would return. The employees were very courteous here.

Business Partner

2/10

Poor

29 Sep 2024

Charles

Cost cutting or poor supervision?

Food quality from Room service and Rasa poor compared to last year. Though two of the restaurants are still fantastic. Thermostat kept failing at night. Twice told that someone would get back to me and no one did. Japaenese toilet panel was not working.

Business

10/10

Exceptional

08 Sep 2024

Luis

A big part of a holiday is the hotel. The staff made you feel special, they cater to your needs, great dining options (I recommend the pulled lamb dish for dinner). We were upgraded to the executive rooms on the 12 floor, they were very comfortable. This propertynhas a valet parking (RP 90.000) and a concierge.

Leisure Partner

8/10

Excellent

21 Jul 2024

Rodney

Check in staff were entirely focussed on additional charges which took away from the arrival and check process. After that the staff at the restaurants were excellent and super helpful.

Leisure Family

10/10

Exceptional

17 Jul 2024

Carl

Staff is fantastic

Business Partner

8/10

Excellent

01 Jul 2024

Kenichi

Roomy and clean

Business Self

10/10

Exceptional

23 Apr 2024

Lindsay

Excellent hotel - staff are the best!

The staff are so friendly. Food is delicious. Rooms are good - the air conditioning is not as strong so be warned the lobby and rooms can be on the warmer side but not uncomfortable. The staff really set this hotel apart from others.

Business

10/10

Exceptional

31 Oct 2023

YUKIHIDE

This hotel is very nice.

Business Partner

10/10

Exceptional

24 Oct 2023

Verified traveler

Hotel was conveniently located to adjacent buildings. Lots of jap food choices. Room was very clean.

Business

10/10

Exceptional

29 May 2023

Bin Abdul Rahiman Khairul

The property provides a resort style feeling in the middle of the bustling city of Jakarta.

Business_and_leisure Self

10/10

Exceptional

26 May 2023

Candice

One of the best hotels I've ever had the pleasure of staying in. Room incredibly spacious, excellent amenities, lovely spa, amazing breakfast buffet, delicious cafe. The decor of the entire property was also beautiful. Right on top of an MRT station and easy access to a cool food centre (Chillax) and main roads for quick Gojek trips. Highly recommend.

Leisure Partner

10/10

Exceptional

22 May 2023

Terrance

The property was excellent and I will refer others

Business_and_leisure Family

10/10

Exceptional

21 Feb 2023

Sonny

On eco friendliness--I wanted not to change bedsheets and towels by not laying the card on the bed or not putting the towel on the floor...but, I felt that the bedsheet and towel remain fresh and newly change daily. It was good though but there was no need to.

Business

10/10

Exceptional

07 Feb 2023

Joe-Ann

Divine

Everything about this hotel was amazingly divine

Business

10/10

Exceptional

02 May 2022

RYUHEI

Good

10/10

Exceptional

18 Nov 2021

Hinne E

The hotel is clean and quite, interior design of the hotel is very pleasing to the eye. Guest service is very quick to handle guest request. Our stay has been very pleasant. I will definitly come back and stay at this hotel again in the future.

Leisure Family

10/10

Exceptional

31 Aug 2021

Alfred

Very nice people, all very helpful. Great food. Good location for what I needed. Safe area.

Leisure Family

8/10

Excellent

01 Nov 2020

Lussy

Clean, strategic location... 5 mins walking distance to Citywalk... pretty quiet neighborhood.
Late check out till 3 pm if possible, which is awesome 😁

Friends_and_family Family

10/10

Exceptional

05 Jul 2020

Verified traveler

Beautiful place! Loved it.
The staff were so nice and the facilities are awesome.
There are BEDS by the pool!

Only complaint is I couldn't control the temp in the room. (they did move me to a cooler room which was nice, but I would prefer to be able to change the temp on the AC on my own, especially at night :)

Leisure Self

10/10

Exceptional

10 Jan 2020

Verified traveler

This hotel is outstanding. The decor,the food, the staff and the amenities. I couldn’t fault a thing. One of the best hotels I’ve stayed in.

Leisure Partner

10/10

Exceptional

05 Jan 2020

Verified traveler

Good stay at Ayana.

Overall excellent experience. Staffs were very professional with assistance n follow up on comments.

Business

10/10

Exceptional

23 Dec 2019

Verified traveler

Cleanliness, staff & service, property conditions & facilities, room comfort

Friends_and_family Friends

8/10

Excellent

09 Dec 2019

Humairah

Great hotel but the location is not so accessible as there are no malls connected like the usual big hotels in central Jakarta. Amenities are awesome, breakfast spread was good too.

Business

10/10

Exceptional

19 Nov 2019

Verified traveler

The staff were very friendly and the room was very big.

Business

10/10

Exceptional

17 Nov 2019

Kirsty

Excellent hotel

I travel significantly for business and the staff here at Ayana mid plaza made that much more relaxing. Friendly, helpful and welcoming. The room was very comfy and I have no complaints about the cleanliness as it was perfect.

Business

10/10

Exceptional

14 Nov 2019

Verified traveler

Staff were friendly. Room was nice. Pool was suitable for swimming.

Leisure Self

10/10

Exceptional

13 Oct 2019

Sufan

Great hotel for business

Amazing service and the hotel allowed me to check out at 5 pm. Very convenient location with easy access to Sudirman road and plenty of restaurants nearby to choose from.

10/10

Exceptional

11 Oct 2019

ILI

GOOD SERVICE AND BEAUTIFUL HOTEL

Business_and_leisure Family

10/10

Exceptional

27 Sep 2019

Verified traveler

Good business stay

Great hotel and excellent staff. Too bad no shopping mall near by.

8/10

Excellent

24 Sep 2019

Verified traveler

room is clean. facilities is good and breakfast is good as well. Went for spa and the massage was good as well.

Business Self

10/10

Exceptional

01 Sep 2019

Raag

This was the first hotel that I stayed at in Jakarta and it was definitely the best. The hotel is modern, clean and beautiful. My room was large and luxurious. What really stands out, however, is the food and service, which was excellent. I felt very well taken care of. The morning breakfast was international and fresh and a great way to start the day. I will definitely be staying here again.

Leisure Self

10/10

Exceptional

30 Aug 2019

Good as always, been staying here many many times.

Leisure Self

10/10

Exceptional

18 Aug 2019

Kamari

very good experience at coffee chop. I am vegan and the chef cooked a great Indian vegetarian dish for every breakfast.

Business Self

10/10

Exceptional

17 Aug 2019

Robert

Outstanding Ayana

Amazing experience with outstanding quality hotel and wonderful staff who looked after our every need.

Family

10/10

Exceptional

27 Jul 2019

Kana

All staff are kind. The spa is great.

Business Self

10/10

Exceptional

04 Jul 2019

Djaswadi

Nice hotel

8/10

Excellent

29 Jun 2019

Verified traveler

a room is a little bit old already need to be renewes

10/10

Exceptional

26 Jun 2019

Elizabeth

Very friendly staff

Very helpful staff, and the hotel has improved hugely since it changed its name from Intercontinental. The only small thing is that my room stunk of fish, which is not a great thing for a vegetarian!

10/10

Exceptional

19 May 2019

Verified traveler

Perfect service and amazing property combined with delicious fresh food options make this the perfect hotel in Jakarta for business or leisure.

Hot tub by the pool, squash / tennis courts, and a full gym as well.

The staff always go above and beyond to make your stay perfect. The beds are very comfortable, pillow menu available, and back out curtains that actually block the light.

They also have power adapters in room so you can charge your devices no matter where they came from.

Booking with Expedia VIP+ also is rewarded at this hotel, very worth it.

Have stayed here 4 times now and reccomend it over any hotel in the city of Jakarta. Couldn't be happier with everything every time I visit.

Leisure Family

4/10

Poor

25 Mar 2019

Verified traveler

During dinner the hotel decided to close it restaurants for private events. I was suggested to order room service or sit in a smoking area bar... Was later offered to pay 50$ to enter executive lounge since it has some finger food options... overall had to go downtown to get some sort of dinner since the hotel isn't located near many dining options.
2 days the room was cleaned perfectly, but the last 2 nights room would be left uncleaned till 17 or even 18...
The hotel claimed they have \"upgraded\" my room.... same room just 1 floor higher, to this hotel considered an upgrade... I found out I was upgraded only at checkout.. overall it was a great hotel during my first stay hence I came back, but sadly due to my last experience I wouldn't recommend to people to stay there.

Business Self

10/10

Exceptional

24 Mar 2019

Verified traveler

Been staying here many times and like all other times, there are no complaints. Good location, comfortable bed and staff performance are great.

10/10

Exceptional

08 Mar 2019

Verified traveler

Stylish, comfortable hotel in the heart of Jakarta. Only oddity is that to get to the swimming pool you have to walk through the middle of the gym in your bathing costume! A small mall is walking distance away.

10/10

Exceptional

16 Feb 2019

Verified traveler

Very nice styling. Helpful staff. Goof facilities.

Business Self

10/10

Exceptional

15 Feb 2019

K L

Fabulous Hotel in Jakarta

I have stayed at the Ayana several times and it is always a great experience. The bedrooms are large, comfy and clean, and the service is second to none, very personal and attentive. The breakfast is also great with a wide selection of western and asian options. I really like the Blue Terrace restaurant which offers healthy choices. The waiter, Boy is always very welcoming and offers good insight in to the menu options. There's also a lovely pool and gym! I would recommend the Ayana to any traveller to Jakarta!

10/10

Exceptional

11 Feb 2019

Verified traveler

This property has the greatest staff, comfortable beds, real black out curtains, and amazing on site food options. I have stayed a few times now and have had a perfect experience every time. On top of their already perfect service, it's also a hotel where being a VIP+ member really gets recognized. If you are trying to decide between which hotel to stay at, do yourself a solid and book this one.

10/10

Exceptional

05 Feb 2019

Verified traveler

Nice hotel. Close to business offices in Sudhirman

10/10

Exceptional

22 Jan 2019

Verified traveler

For a 5-star hotel, it is a great value for the price paid. The room is comfortable, but it is beginning to show its age. Nonetheless, the bed is super comfy and will provide one with the much needed rest. It is tucked behind the CityWalk which has Starbucks and other restaurants, which makes it easy for you to get your coffee and meal.

10/10

Exceptional

07 Jan 2019

Verified traveler

Price is good. Location good. Service excellent. Food is good.

Leisure Family

10/10

Exceptional

14 Dec 2018

Verified traveler

Rooms are great and very clean. Sadly the bar is closed so is 1 restaurant so you are quite limited with food choices

10/10

Exceptional

13 Dec 2018

Perfect customer service, the staff were extremely attentive to me as a guest, very hospitable and provided personalised service which was exceptional! I will definitely stay at the same hotel if I was to visit Jakarta again.

10/10

Exceptional

18 Nov 2018

Andrew

I've been staying here for a few times now. Room was clean, amenities were decent, got everything needed in the room and spacious too. Staff were all good, professional and polite. Breakfast was good too with many options to chose. Pool was nice with decent size and Gym was also in good size although a bit dated all equipment still works fine. I also appreciate the executive room upgrade from expedia and ayana.

10/10

Exceptional

02 Nov 2018

Verified traveler

Great hotel near everything

Great stay and hotel!

10/10

Exceptional

29 Oct 2018

Yohan

A pleasant stay

Good location only walking distance to sudirman citywalk with a lot of restaurant. There is also several good restaurants in the hotel and there is a 20% coupon when you check in. The service is good, got a free mini bar everyday. The room and bathroom is clean. Overall stay is a pleasantt one. One complaint is that the room temperature cannot go below 20 degree celcius, which i am used to 18 degrees :).

10/10

Exceptional

08 Oct 2018

Dinesh

Great Stay

Had an excellent stay last week. Convenient location, good amenities, friendly staff, clean and quiet, and very spacious room. It is not ultra modern but has a classic, luxury feel. Mall (smallish) next door has many food options. Will definitely stay again when i visit next.

8/10

Excellent

05 Oct 2018

Lina

Nice hotel

Nice hotel in the most busiest part of Jakarta , the hotel room is quite dated but still very comfortable . The hotel has a nice new kintamani lounge but at the outside you may get mosquitoes bites.

10/10

Exceptional

28 Sep 2018

Verified traveler

It’s one of the best hotels I have ever stayed.

10/10

Exceptional

24 Sep 2018

John

Great value for money

Stayed one night at the Ayana Midplaza and was expecting it to be average, but was positively surprised. Despite being an older hotel it was in good shape and no signs of being run down. Friendly and helpful staff, a good central location, and near to several good restaurants as well.

Partner

8/10

Excellent

10 Sep 2018

Verified traveler

Nice hotel with great staffs

I stayed here 2 nights for business. Hotel is in the good location. Staff is very nice and friendly. The room is neat and clean. The facility is also nice. The only complaint I have is I went to the restaurant on the 1st night. I had been told that the restaurant will be closed at 10:00 PM but the restaurant said they closed at 9 so a bit confusing.

8/10

Excellent

09 Sep 2018

Verified traveler

Ayana Midplaza

Hotel's beautiful and in central location. Was very near to my meeting venue. Great amenities and service too. Would be back again next time.

8/10

Excellent

09 Sep 2018

Verified traveler

Ayana Midplaza Jakarta

Hotel's beautiful and in central location. Very near to my meeting venue so that's convenient. Amenities and service are great too! Would be back again next time.

8/10

Excellent

02 Sep 2018

Carlyle

Is always a pleasure to come back to Ayana, almost like my second home whenever I’m in Jakarta for work.

10/10

Exceptional

03 Aug 2018

Verified traveler

Great hotel - needs some updating - but still great.

10/10

Exceptional

03 Aug 2018

Campbell

Outstanding Hotel

Best hotel I have stayed at when in Jakarta.

The manager is really working to develop a fine hotel experience and his staff are backing him up.

Authentic service and consistent attention to detail.
The hotel is not too big and has a mid-city location.
It offers good Wifi. There are a few food options in the hotel and places to meet and talk business. Plus many eateries and restaurants all within easy walks of hotel.

Decor and general ambience is welcoming.
The pool area is a pleasant surprise; there is a nice piano bar for an evening drink and in the morning, the buffet breakfast covers a range of regional tastes.

Enjoyed the visit - no complaints - whatsoever

10/10

Exceptional

06 Jul 2018

matt

Proper 5 star hotel at a reasonable price

First time staying here, very nice hotel for a reasonable price, great staff and excellent food

10/10

Exceptional

28 May 2018

K L

Great stay at Ayana, once again!

I very much enjoyed my stay at the Ayana hotel. On arrival staff are very welcoming and quick to check me in. My room was clean and comfortable, it quite a large room with a huge bed! I visited to new blue terrace restaurant which offer healthy and interesting meals, it was honestly one of the best meals I have had and the service from the waiter was just perfect. There is also a small gym and a large swimming pool which is perfect to relax. There is also a small shopping centre just five minutes walk from the hotel with a small supermarket. I highly recommend Ayana when staying in Jakarta, even though you are staying in a city, Ayana has a nice resort feel.

10/10

Exceptional

20 May 2018

Tapan

Overall good stay. Breakfast had limited Vegetarian options though.

10/10

Exceptional

10 Mar 2018

Eli

Excellent

Overall I satisfied, will recommend to friends and family

8/10

Excellent

16 Feb 2018

Verified traveler

The hotel concierge was very helpful and emailed me straight after booking to ask whether an airport car was needed. I booked a car to pick-up from the airport and a return journey, and it was all very easy to do with the charges being added to the room bill, which was very convenient. Overall a nice hotel, clean and the staff were helpful.

8/10

Excellent

22 Jan 2018

Dan

Great hotel with good location

Excellent service and breakfast. Spacious and very clean room, comfortable bed. Shower was a bit small and could use updating. Location was close access to downtown but fairly quiet.

10/10

Exceptional

20 Jan 2018

Matthew

Where everybody knows your name...literally.

An almost surreal experience in that everyone knew my name from the hall porter to random cooks in the breakfast hall. Great view and awesome view of downtown Jakarta and close enough to many malls to enjoy a nice dinner in. Will come back her next time I am in town for work.

4/10

Poor

25 Dec 2017

Keith

Recent stay

not so good as service level has deteriorated with new management

10/10

Exceptional

22 Nov 2017

Rita

Phenomenal service level - highly recommended!

The hotel is a little dated but clean and well maintained. Buffet was excellent, and the hotel was comfortable. However, what really made this hotel stand out was its staff. The level of service was phenomenal. Not only were staff always friendly and smiling, but they always addressed me by name and would follow-up / check-in to see how things were. Case in point, the bartender at the Bacchus Bar (who I met on the first day and who gave me some sightseeing advice/tips) ran into me two days later and asked me if I had checked out the places he recommended and if I had enjoyed them. Needless to say, I was impressed.

10/10

Exceptional

08 Nov 2017

Verified traveler

Great Stay

My stay was very short but the hotel was great. Really liked the gym.

10/10

Exceptional

08 Oct 2017

Verified traveler

Ayana Jakarta - Execellent Hotel.

Great hotel with very good staff. They're all welcoming, friendly and helpful. The local area outside the hotel is a bit different to the actual hotel, but is showcasing the real Jakarta. The rooms were very nice and the beds are comfortable. The only thing I'd say is the carpet was a bit worn and dirty. Room service and the food is delicious! Overall an excellent hotel and I'd stay again for sure! Well done Ayana.

8/10

Excellent

13 Sep 2017

Risya

Good hotel, average service

Lack of service attentions especially on main entrance area. The taxi had minor accident due to lack of traffic organizer.

8/10

Excellent

14 Aug 2017

Verified traveler

Former Intercontinental but...

I usually stayed at former Intercontinental and it was slightly different from Ayana. Their services were almost same as before but some taste should be changed. I think business people who knew Intercontinental can still feel comfortable.

10/10

Exceptional

11 Aug 2017

Deivy

Beautiful hotel

We think that this hotel is one the most beautiful in our trip and the staff are super profesional we enjoy a lot the hotel , the pool is fantastic ,and great patio with authentic Mexican food and very good price compare with other hotels

8/10

Excellent

26 Jun 2017

Evy

Room comfortable and clean

Spa access closed during my stay

Family

10/10

Exceptional

07 Mar 2026

Chiungying

員工服務熱情、房間乾淨，吹風機比較新，對於長頭髮的旅人很友善！