Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Shangri-La Jakarta

Jakarta · Indonesia

Jl. Jend Sudirman Kav.1 kota BNIView location

9.4/10Excellent742 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Location8.6/108.6
Neighborhood8.0/108.0
Value8.4/108.4
Amenities9.6/109.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Sport hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Shangri-La Jakarta

The Shangri-La Hotel, Jakarta, offers peaceful elegance amid beautifully landscaped gardens. Guests enjoy access to fine restaurants and serene accommodations. Located in the business district, the hotel is near a wide selection of bars, restaurants, shops, and entertainment venues, as well as local monuments and the national museum.

For more information on health and hygiene measures, cancellation policies, and Golden Circle, please visit shangri-la. com/cares. Please note: In accordance with Indonesian government regulations, guests aged 12 and older must present a vaccination certificate upon check-in.

Read more about this hotelShow less

With a stay at Shangri-La Jakarta, you'll be centrally located in Jakarta, within a 5-minute drive of Grand Indonesia and Thamrin City Shopping Mall. This family-friendly hotel is 4.8 mi (7.7 km) from Blok M Square and 15.6 mi (25.1 km) from White Sand Beach PIK 2.

Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Featured amenities include a business center, express check-in, and express check-out. This hotel has 13 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Private host property Pets not allowed Service animals not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • The listed child breakfast fee applies to guests age 11 and younger.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 12 to 13 for children
    • Valet parking fee: USD 6.75 per stay
    • Rollaway bed fee: USD 26.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

    Indonesian

Nearby attractions

Golden Triangle 0.5 km / 0.3 mi
Thamrin City Shopping Mall 1.5 km / 0.9 mi
Grand Indonesia 1.6 km / 1 mi
Bundaran HI 1.7 km / 1.1 mi
Jakarta World Trade Center 1.9 km / 1.2 mi
Tanah Abang Market 2 km / 1.3 mi
Plaza Indonesia 2.1 km / 1.3 mi
Suropati Park 2.5 km / 1.6 mi
Balai Sidang Jakarta Convention Center 2.6 km / 1.6 mi
Setiabudi One 2.7 km / 1.7 mi
Sarinah Mall 2.9 km / 1.8 mi
Italian Embassy 3 km / 1.9 mi
Lotte Shopping Avenue 3.1 km / 1.9 mi
Jalan Surabaya Flea Market 3.2 km / 2 mi
Epiwalk Rasuna Epicentrum 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2010
  • Total number of rooms: 662
  • Number of floors (main building): 32
  • Suites: 40
  • Apartments: 167
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 72 more facilities & services
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room serviceExtra charge
  • Laundry service
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 4
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 4
  • ProjectorExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Game roomExtra charge
  • NightclubExtra charge
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Snacks
  • Deposit on arrival
  • Early Check-inExtra charge
  • Aerobics
  • BilliardsExtra charge
  • GolfExtra charge
  • Tennis
  • SafariExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB

    Photos are not available for this room type.

    Shangri-La Jakarta

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Shangri-La Jakarta

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB DELUXETWIN • CLUB DELUXE • 1 Bedroom • 45 m²TWN.CB-DX
    TWIN CLUB DELUXEPhoto unavailable4 photos

    Shangri-La Jakarta

    TWIN CLUB DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-DX

    Room amenities

    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Minibar
    • Internet access
    • TV
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE GARDEN VIEWSUITE • EXECUTIVE GARDEN VIEWSUI.EJ-GV

    Photos are not available for this room type.

    Shangri-La Jakarta

    SUITE EXECUTIVE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Shangri-La Jakarta

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Shangri-La Jakarta

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Shangri-La Jakarta

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE NON SMOKINGSUITE • EXECUTIVE NON SMOKINGSUI.EJ-NM

    Photos are not available for this room type.

    Shangri-La Jakarta

    SUITE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Shangri-La Jakarta

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Shangri-La Jakarta

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Shangri-La Jakarta

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Shangri-La Jakarta

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Shangri-La Jakarta

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUBTWN.CB

    Photos are not available for this room type.

    Shangri-La Jakarta

    TWIN CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Shangri-La Jakarta

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB KING BEDTWIN • CLUB KING BEDTWN.CB-KG

    Photos are not available for this room type.

    Shangri-La Jakarta

    TWIN CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE QUEEN BEDSUITE • EXECUTIVE QUEEN BEDSUI.EJ-QN

    Photos are not available for this room type.

    Shangri-La Jakarta

    SUITE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW KING BEDSUITE • GARDEN VIEW KING BEDSUI.GV-KG

    Photos are not available for this room type.

    Shangri-La Jakarta

    SUITE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Shangri-La Jakarta

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Shangri-La Jakarta

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Shangri-La Jakarta

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB CITY VIEWDOUBLE • CLUB CITY VIEWDBL.CB-CV

    Photos are not available for this room type.

    Shangri-La Jakarta

    DOUBLE CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GARDEN VIEWDOUBLE • DELUXE GARDEN VIEWDBL.DX-GV

    Photos are not available for this room type.

    Shangri-La Jakarta

    DOUBLE DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Shangri-La Jakarta

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 43 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable2 photos

    Shangri-La Jakarta

    Double or Twin DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Wi-fi
    • Bathroom: 1
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-1

    Photos are not available for this room type.

    Shangri-La Jakarta

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 68 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Shangri-La Jakarta

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    68 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Shower
    • TV
    • Internet access
    • Minibar
    • Living room: 1
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Shangri-La Jakarta

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 88 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable4 photos

    Shangri-La Jakarta

    SUITE KING BED ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    88 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Housekeeping
    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Living room: 1
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Pillow menu
    • Turndown service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB CITY VIEWTWIN • CLUB CITY VIEWTWN.CB-CV

    Photos are not available for this room type.

    Shangri-La Jakarta

    TWIN CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE GARDEN VIEWTWIN • DELUXE GARDEN VIEWTWN.DX-GV

    Photos are not available for this room type.

    Shangri-La Jakarta

    TWIN DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 BedroomSUI.B1
    SUITE ONE BEDROOMPhoto unavailable7 photos

    Shangri-La Jakarta

    SUITE ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Shower
    • TV
    • Minibar
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Shangri-La Jakarta

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Shangri-La Jakarta

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Shangri-La Jakarta

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Shangri-La Jakarta

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Shangri-La Jakarta

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 43 m²TWN.DX
    TWIN DELUXEPhoto unavailable4 photos

    Shangri-La Jakarta

    TWIN DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Shower
    • TV
    • Internet access
    • Minibar
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX

    Photos are not available for this room type.

    Shangri-La Jakarta

    TWIN DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB QUEEN BEDTWIN • CLUB QUEEN BEDTWN.CB-QN

    Photos are not available for this room type.

    Shangri-La Jakarta

    TWIN CLUB QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUBQUADRUPLE • CLUBQUA.CB

    Photos are not available for this room type.

    Shangri-La Jakarta

    QUADRUPLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Shangri-La Jakarta

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Shangri-La Jakarta

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB KING BEDDouble or Twin • CLUB KING BEDDBT.CB-KG

    Photos are not available for this room type.

    Shangri-La Jakarta

    Double or Twin CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 68 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable4 photos

    Shangri-La Jakarta

    SUITE EXECUTIVE KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    68 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Room amenities

    • Safe
    • Living room: 1
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Pillow menu
    • Turndown service
    • Toiletries
    • Desk
    • Slippers
    • Cable TV
    • Housekeeping
    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Shangri-La Jakarta

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG

    Photos are not available for this room type.

    Shangri-La Jakarta

    SINGLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BAY VIEW KING BEDSUITE • BAY VIEW KING BED • 1 Bedroom • 68 m²SUI.BV-KG
    SUITE BAY VIEW KING BEDPhoto unavailable1 photo

    Shangri-La Jakarta

    SUITE BAY VIEW KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    68 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    BAY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BV-KG

    Room amenities

    • Shower
    • TV
    • Internet access
    • Minibar
    • Living room: 1
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE CITY VIEWSUITE • EXECUTIVE CITY VIEWSUI.CV-EJ

    Photos are not available for this room type.

    Shangri-La Jakarta

    SUITE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 43 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable4 photos

    Shangri-La Jakarta

    DOUBLE DELUXE KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Shower
    • TV
    • Internet access
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Shangri-La Jakarta

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Shangri-La Jakarta

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB QUEEN BEDDOUBLE • CLUB QUEEN BEDDBL.CB-QN

    Photos are not available for this room type.

    Shangri-La Jakarta

    DOUBLE CLUB QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB-1

    Photos are not available for this room type.

    Shangri-La Jakarta

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Shangri-La Jakarta

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE QUEEN BEDTWIN • DELUXE QUEEN BEDTWN.DX-QN

    Photos are not available for this room type.

    Shangri-La Jakarta

    TWIN DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BED • 1 Bedroom • 45 m²DBL.CB-KG
    DOUBLE CLUB KING BEDPhoto unavailable4 photos

    Shangri-La Jakarta

    DOUBLE CLUB KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Room amenities

    • Shower
    • TV
    • Internet access
    • Minibar
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX-1

    Photos are not available for this room type.

    Shangri-La Jakarta

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Shangri-La Jakarta

9.4
Excellent
742 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
8.6 /10
Neighborhood
8.0 /10
Value
8.4 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Crate
It was unique in its simplicity for comfort and service for all needs for any and all peoples from any culture or societal background. Any and all subject matter mentioned here or I can think of adding would receive my 5 star plus grade with a second thought or question for consideration.
Self
10/10
Exceptional
18 Jul 2026
Alexander
This place is awesome. They have heated toilet that blows air.
Partner
10/10
Exceptional
06 Jul 2026
Jeani
Staff is very friendly and smiles a lot. Room was spotless. Wifi was surprisingly weak and didn’t always connect—maybe too many people were connected? Breakfast buffet was expansive and delicious. Sunday was rather busy, but Monday was quieter. Pool is big and fun, but a magnet for families with children.
Partner
10/10
Exceptional
01 Jul 2026
Ramin
The entire property and all the amenities are excellent. Specifically the tennis courts looked great and I enjoyed playing tennis there. But the most important factor is the staff that are so friendly and helpful.
10/10
Exceptional
15 Jun 2026
Ming Long
The service was just top notch. One of the best I've ever been to.
Business Family_with_children
10/10
Exceptional
10 Jun 2026
gordon
Everything was perfect
Very helpful staff
Self
10/10
Exceptional
31 May 2026
Sebastian
Pool area is nice for kids. Hotel is not new but very well maintained. Nearby Mosque can be a nuisance due to volume. Great staff. Overall a very good stay.
Family_with_children
10/10
Exceptional
12 May 2026
Kerim Alain
Always a pleasure to stay in this iconic hotel of Jakarta. Although this is not the newest hotel (not to call it the oldest), the quality of the amenities, the quality of the service, the location and the amicable and genuinely nice staff makes it my number one choice when staying in Jakarta.
Business
10/10
Exceptional
19 Apr 2026
Steven
Staff was absolutely amazing
Business Friends
10/10
Exceptional
11 Apr 2026
Kerim Alain
Great and smooth Check-In experience. Fantastic Breakfast buffet. Outstanding friendly staff. Very helpful concierge desk. Overall a very pleasant experience for my repeat stay at the Shangri-La Jakarta.
Thank you
Business
10/10
Exceptional
20 Mar 2026
Frank
Great place
Self
10/10
Exceptional
20 Mar 2026
Maryati
Staff so friendly and helpful. Food was yummy
Family_with_children
8/10
Excellent
04 Mar 2026
Minh
Good hotel
10/10
Exceptional
27 Feb 2026
Gerald
Very luxurious. I like the Club level facilities.
Self
10/10
Exceptional
14 Feb 2026
Pascal
staff is great
Business
10/10
Exceptional
31 Jan 2026
Suwasistiti
An hotel where service is quite remarkable from all staff and in every outlets of te hotel. The room furniture and decors while in top shape, could use a more modern look for my taste.
Business
10/10
Exceptional
19 Jan 2026
Robert
Always outstanding, facilities, attention to detail. Staff in the Horizon lounge are amazing
Business Family
10/10
Exceptional
04 Jan 2026
Amrullah
BUT the pillow is not comfortable, everything else is superb
Leisure Family_with_children
10/10
Exceptional
26 Dec 2025
Xulong
Convenient location and great services.
10/10
Exceptional
06 Dec 2025
Charlie
Front desk staff was extremely helpful despite the hotel was very busy with full occupancy
Friends_and_family Family
6/10
Pleasant
14 Nov 2025
Zac Jason
Cool
10/10
Exceptional
14 Nov 2025
Anthony
Wonderful hospitality from the entire team
Business
10/10
Exceptional
11 Nov 2025
Leo
Fantastic property in Jakarta, great spa services and very helpful staff. Highly recommend if staying in Jakarta for business or leisure.
Leisure Partner
10/10
Exceptional
08 Nov 2025
Michael
Nice hotel with excellent staff service, but the breakfast area downstairs was very crowded with not much food variety… another minus is that the location is a little bit far away from some convenient stores. But in general I recommend the SLJ.
10/10
Exceptional
03 Nov 2025
Niko
Room was spotless and the staff were fantastic.

Really enjoyed my stay in Shangrila Jakarta and the helpfulness and friendliness of all the staff from the people at the doors to the desks to the restaurant staff made my stay that much better.

Thank you, everyone
Leisure Self
10/10
Exceptional
12 Oct 2025
Dhiraj
Excellent service by staff everywhere
Business
10/10
Exceptional
01 Oct 2025
Bruce
Of the hundreds of hotels I've stayed in lifetime this Hotel is easily the best I've ever stayed at. No exageration. The most beautiful Hotel with amazing restaurants and the friendliest staff I have ever met. This is a 6 star Hotel.
Leisure Partner
8/10
Excellent
20 Aug 2025
MIGUEL

The hotel is really big but it needs maintenance in main lobby , the mat is already buried deteriorated and looks old and a bit unprofessional
8/10
Excellent
09 Aug 2025
Andrew
It was ok
Business Self
10/10
Exceptional
04 Aug 2025
Michela
Excellent property, amazing staff. Would definitely stay again. Thank you
Leisure Family
10/10
Exceptional
04 Aug 2025
gordon
Excellent property
Business_and_leisure Self
10/10
Exceptional
20 Jul 2025
Albert Yesudian
Very helpful and friendly staffs at club floor
Leisure Self
10/10
Exceptional
18 Jul 2025
Kim Yong
The service is among the best in 5 Stars hotel.
Business_and_leisure Self
10/10
Exceptional
15 Jul 2025
Caleb
I have stayed at the Hotel Shangri-La in Jakarta on multiple occasions. It is a nice hotel with friendly and professional staff. Breakfast is a great combination of Indonesian, western, and other foods. The pool and children’s water play area make this a great option for those traveling to Jakarta with children.
Leisure Family_with_children
10/10
Exceptional
18 Jun 2025
Rachael
lovely stay - staff
10/10
Exceptional
14 Feb 2025
Aydin
Thakyou very much
Leisure
10/10
Exceptional
02 Feb 2025
Budiman
Nice, quiet hotel and convenient
Leisure Family
10/10
Exceptional
11 Dec 2024
Jesse
amazing hotel
Leisure Partner
6/10
Pleasant
01 Nov 2024
Verified traveler
Was really disappointed in Horizon Club breakfast. Several stations empty at 9am and staff can't be bothered to replenish them. Definitely not 5 star service
10/10
Exceptional
29 Oct 2024
Hyukman(Eric)
Very good experience
10/10
Exceptional
09 Oct 2024
Toby
Great hotel
10/10
Exceptional
04 Oct 2024
Robert

Excellent service and facilities

Stayed 3 nights with executive club access. Excellent spa, bar and nightclub with live music every night. Great food in the executive club. Excellent service from all staff. Very happy with the stay
Partner
10/10
Exceptional
10 Sep 2024
Toby
Very nice hotel
Business Self
10/10
Exceptional
24 Aug 2024
luis
Very good service and food
10/10
Exceptional
26 Jul 2024
Trisyia
Perfect
Business_and_leisure Family_with_children
10/10
Exceptional
13 Jul 2024
Pranjal
Good Quality Services
Leisure
10/10
Exceptional
09 Jun 2024
jeffrey
Always a great hotel to stay, but could use a remodel
Business Friends
10/10
Exceptional
10 Apr 2024
D J

Exactly what we expected…

My wife and I were impressed when we stayed at the Shangri-La in Cebu and therefore we decided to book another Shangril-La for a brief stay in Jakarta.

We were not disappointed with the service being very good, all staff attentive and the hotel being to a high standard.

The breakfast was again a stand-out part of the stay with a wide selection.

Even though we were not travelling with children, the hotel seems very good at looking after people with kids with lots of things to keep the little ones occupied.

Partner
10/10
Exceptional
31 Mar 2024
Vladimir
One of the best hotels we’ve stayed in, we’ve been to over 50 countries. The hotel is gorgeous, fitness center is the best with free weights, and all the equipment you need.. and then the sauna, steam room, cold plunge.. we had an unbelievable stay! Thank you!
Leisure Family
8/10
Excellent
01 Mar 2024
Wafi
Nice hotel, clean rooms.
Business Friends
10/10
Exceptional
29 Feb 2024
Stephen
Extreme glamour. Gorgeous lavish rooms, an unthinkable continental breakfast, and impressively large lounge and pool grounds. There are tennis courts, a 24 hour gym, and there was live music in the lounge both nights we were there. The biggest surprise for me was the spa -- there's a full nordic spa circuit that is free to use, complete with hot tub, cold plunge, sauna, and steam room. Service was the best I've experienced. Absolutely worth the money.
Leisure Partner
10/10
Exceptional
22 Feb 2024
Zoe
The staff were amazing and so friendly I couldn’t fault them
Self
10/10
Exceptional
24 Dec 2023
Paul

Amazing stay

Emi in the breakfast restaurant brought me a ginger tea for my cough that was super nice
Self
10/10
Exceptional
16 Nov 2023
Nadiem
It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
10/10
Exceptional
16 Oct 2023
Gautam
Fabulous stay at Shangri La. would definitely recommend.
Business
10/10
Exceptional
11 Oct 2023
Dhiraj

Beautiful place with fantastic staff all across

Excellent service made me feel like at home and welcomed
Business
8/10
Excellent
06 Aug 2023
Phillip
The staff really stood out with their services however during my stay the hotel was so busy that food options weren’t always replenished in time, sometimes not at all during breakfast.
Leisure Self
10/10
Exceptional
18 Apr 2023
Lorraine
Excellent service very friendly and checked on us to see all ok.
Leisure Partner
10/10
Exceptional
24 Mar 2023
robert
Always good
10/10
Exceptional
17 Mar 2023
Dudley
The staff was impeccable, the grounds were impeccable, and the service was impeccable. The Shangri-La lived up to it's reputation. It was a great convention hotel.
Business Self
10/10
Exceptional
12 Mar 2023
Verified traveler

Enjoy Shangri-la

Well maintained hotel. Staff as friendly and helpful as always. The only complaint is the location. The hotel is centrally located, but the area is not very walkable. You will have to rely on taxis to get to the mall nearby.
Business
10/10
Exceptional
24 Feb 2023
Helena
It was convenient for the meetings we had. Everyone was so helpful. Great breakfast buffet!
Business
10/10
Exceptional
15 Feb 2023
Martin
Amazing place and service. The breakfast has everything you can imagine
Business_and_leisure Friends
10/10
Exceptional
06 Jul 2022
umbu
Excellent
Leisure Family_with_children
6/10
Pleasant
13 Jun 2022
VALERIE TRICIA WHAY MEIN
Decent hotel located close to the CBD. Nevertheless extremely dated. For a few more dollars, there are newer hotels (e.g. the Four Seasons). It’s an okay stay if you’re not fussy.
Business Self
10/10
Exceptional
01 Jun 2022
Muhammed Muhriz
They are really well organized and very attentive to the guests.
Business Friends
8/10
Excellent
30 May 2022
Yasutaka
Great experience during the stay.
Business Friends
8/10
Excellent
02 Feb 2022
Muslim

Good for family

My favourite hotel since 1995 since i was a teenager until now, i love everything about this hotel, the suite room, the mango pudding, caramel pudding and kue putu mayang (3 years ago they served delicious putu mayang at lunch), several years ago there was a horse in their garden my child love it, good for family, but unfortunately last time we stayed here we didn't get an extra bed, family hotel should provide more extra bed, thank you
Friends_and_family Family
10/10
Exceptional
15 Nov 2021
konosuke
Good
Business_and_leisure Self
6/10
Pleasant
08 Oct 2021
Joseph V

A dated property

The hotel property is aged and in serious need of an upgrade. The rooms were a bit sharply, the bed uncomfortable.
Friends_and_family Friends
10/10
Exceptional
19 Jun 2021
Ebke

Amazing stay

I had an amazing stay at Shangri-la jakarta. Everything is as I expected and more from a Shangri-la hotel. Love the friendliness of the staff, view from the room was amazing, love the breakfast at satoo restaurant! Top notch! All facilities are impeccable and felt luxurious.
Self
6/10
Pleasant
07 May 2021
Verified traveler

Extremely dissapointed

We were extremely dissapointed for the service and cleanliness of the room. We request for kids package, and the potty they provide was not clean, the seal of shampoo and soap was broken, the cup for in room dining was not covered.. and when my kids jump on the bed we can spot the dust easily on the air.
Friends_and_family Family
10/10
Exceptional
14 Apr 2021
Lizandro

Phenomenal

Excellent service
Business
10/10
Exceptional
12 Jan 2021
Verified traveler
Top quality stay as usual. Always maintains its brand of good value
Leisure Partner
10/10
Exceptional
26 Jun 2020
Danny
All good! The food, cleanliness, covid safety procedure also good!
Leisure Partner
10/10
Exceptional
02 Jun 2020
Verified traveler
Very nice Hotel
Great and clean common facilities.
Very friendly staff
Leisure Self
6/10
Pleasant
20 Apr 2020
KayH
The property was absolutely beautiful, I actually felt like I was in an island setting and not in a massive city. Room was fine but nothing fancy like you would expect from a 5-star, Shangrila hotel. The restaurant staff at the Horizon Club was not up to par. We waited 20 minutes for the staff to make our omelets before they even thought to mention to us that they didnt have an ingredient and thats because we had to inquire. They were nowhere to be found (keep in mind we were the only guests in the restaurant), our plates were also pilling up. We decided to put them on the table next to us to make room. They didnt clear the tables while we were there. Everything is in the details, especially when it comes to a \"5-star\" hotel. It was very disappointing. Beautiful hotel but customer service was far from 5 star.
Business_and_leisure Partner
10/10
Exceptional
06 Mar 2020
Shaffiee
The property furnishing is not that old as in others review. The hotel did a great job in maintaining the cleanliness and quality of the fittings in the hotel.
Leisure Family_with_children
10/10
Exceptional
27 Feb 2020
CAB
Convenient to airport, excellent service. Always a beehive of activity. Convenient to local restaurants. Enjoyed my stay in Jakarta.
Business_and_leisure Friends
10/10
Exceptional
14 Feb 2020
Max
The property is well kept with professional staff.
Leisure Self
10/10
Exceptional
08 Feb 2020
Verified traveler
Just a well established fine service hotel. Some slightly tired facilities made up by service
Business Self
8/10
Excellent
21 Jan 2020
Verified traveler
We had a great time.... food prices higher than I expected.
Thanks
Friends_and_family Partner
8/10
Excellent
07 Jan 2020
Ditte A.

Great hotel in the city

Service level is very high and the staff is very kind and helpful. Our room had a good size with plenty of space and an amazing view. The pool area has a resort feeling with green areas and a big pool. We had dinner at the Italian and Japanese restaurant in the hotel which was really really good and tastey. You could taste that good quality ingredients were used. The only downside is that there were many families during our stay and the breakfast area was VERY noisy with kids running around screaming and playing. Would have been nice with an area more quiet for non kids couples. Please note that there is a mosque next door with loud prayers 4 AM in the morning on speakers and again during day. Thank you to Mr. Romy for his help and the rest of the staff for their hospitality.
Partner
10/10
Exceptional
06 Jan 2020
Verified traveler
Everything....the food the people the service the appearance was awesome...the front desk people can use more training they were a little stiff...not all but some.
Business_and_leisure Self
10/10
Exceptional
12 Dec 2019
Stefani

Excellent service

Great service for a reasonable price. The kids pool is top notch for older kids (older than 5), but could be a bit overwhelming for a toddler. Their breakfast buffet also provides a variety of great foods (ranging from Indonesian, Chinese, Japanese and continental breakfast).

As a cherry on top, they also partner with a great taxi service (Silver Bird) to take you around the city/the airport.
Friends_and_family Family
8/10
Excellent
08 Dec 2019
Verified traveler

Shangri-La- great hotel in the centre of Jakarta

Great hotel- we stayed already 8 years ago at the Shangri-La. Breakfast is a must. Book a Suite- worth every Cent.
Friends_and_family Friends
8/10
Excellent
17 Nov 2019
Verified traveler
Hotel is old and the furniture too and the lobby lounge area the carpet is terrible .
Friends_and_family Friends
10/10
Exceptional
16 Nov 2019
JB
Very attractive and clean hotel. Staff was extremely friendly. Room was quiet and clean. The restaurant offered very good food. I would highly recommend this hotel.
Leisure Friends
8/10
Excellent
22 Oct 2019
Verified traveler
Beautiful, secure, clean and high class service. Friendly and helpful staff. My only reason to mark down my stay was for the very excessively expensive charges for drinks and food. Staff aggressively attempts to up-sell. Overall, it was an excellent stay.
Leisure Self
10/10
Exceptional
21 Oct 2019
Verified traveler

Nice 5 star hotel away from the traffic of Jakarta

Good loction, friendly stuff, good breakfast selections, large compound. overall a nice 5 star hotel away from the traffic of Jakartaood
Business
10/10
Exceptional
13 Oct 2019
Glenn
Amazing hotel! Beautiful room, bed was soooo comfy! Bathroom spacious and lots of water pressure in the shower. The outdoor pool is truly resort-like and the gym has more than you need for a great workout, they even offer fitness, spin and yoga classes! The breakfast, lunch and dinner buffet are amazing!
Leisure Partner
10/10
Exceptional
21 Sep 2019
Matt
Very helpful staff willing to go out of their way to accommodate special requests. A very classy hotel in general, nothing lacking
Business Self
10/10
Exceptional
19 Sep 2019
yuliyanti

Quality of Service

Very nice place to stay
10/10
Exceptional
08 Sep 2019
Verified traveler
The room is very spacious and clean. Service from the hotel staff were friendly, helpful, and exceptional. You also got plenty of choices for breakfast and it tastes delicious. Overall, we are very happy to stay in ShangriLa for our next visit to Jakarta!
Business Self
10/10
Exceptional
08 Sep 2019
Verified traveler
Great location reasonably priced with a great buffet.
10/10
Exceptional
08 Sep 2019
Dato Adam

My Shangri-la Stay

Place is awesome but a bit old. But all is perfect and nice people
10/10
Exceptional
07 Sep 2019
Verified traveler
Property location is great and ambience is very nice. Food available for all types of people I had a very tasty Indian food for break fast as well as lunch
Business Self
8/10
Excellent
18 Aug 2019
Sigbjorn

Good.

Good hotel. Lounge staff is very friendly. Nice pool area also for kids.
2/10
Poor
14 Aug 2019
Verified traveler
One of the worst hotels I've stayed in.
Not worthy of a shangri la.
The room decor is depressing
Family
10/10
Exceptional
14 Aug 2019
Verified traveler

Excellent and efficient customer service!

The staff were courteous and very efficient. My daughter left her earphones on the bed and the sheets were changed with the earphones in them. The service leader came with the cleaner to check and look for it. Hours later, they found the earphones and came back with a plate of fruits as a token of their apologies. My daughter and I did not expect them to find the lost earphones and were pleasantly surprised at their good service and diligence to look for it among the piles of sheets that must have accumulated through the whole morning of cleaning. Good job, Basuki!

Location & surroundings

Shangri-La Jakarta
Jl. Jend Sudirman Kav.1 kota BNI, Jakarta, Indonesia

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Shangri-La Jakarta

194 hotel photos