Name: Clay Hotel Jakarta
Address: JL. Blora No. 20, Jakarta, 10310, ID

8/10

Excellent

21 Jul 2019

Boon Theng

Clean room but stained towel provided.

Friends

8/10

Excellent

27 Feb 2019

INTAN BAIZURA

Ok

Friends

10/10

Exceptional

17 Jan 2019

Don

Great for the budget

For the money, I thought it was fantastic!!

4/10

Poor

07 Sep 2018

Stamp

the room smells smorking although the hotel supposed to be all non smoking. Room facilities and amenities are not cleaned enough. they had over booked on my reserved room type so i got down-graded without refund on the first day. it was big disappointment because I had good experience on the last time I stayed a year ago.

4/10

Poor

16 Mar 2018

Atef

Unhygienic

It was not so good ..after booking I been shown a filthy room I refuse to stay there then they try hard to replace the bedding but still unhygienic .I demand refund but couldn't happend .so I had to stay one night unwilling.I think hotels should replaced Thier bed sheets so often .

6/10

Pleasant

03 Jan 2018

Thomas

Not bad for the price

The hotel staff were very kind and helpful. There were a few problem with the room he first was The a/c would not work sometimes, the same with the WiFi. Also the power would occasionally go out.

6/10

Pleasant

28 Nov 2017

Verified traveler

AC NOT WORKNG GOOD, MADE COMPLAIN AND THE RECEPTION IS MORE ANGRY THEN US. FOUND IT VERY FUNNY

Partner

10/10

Exceptional

31 Jul 2017

Verified traveler

good stay, great staff and good location

amazing stay at your hotel. clean and comfortable. the only this is our room aircond (room 111) is not functioning. i couldn't change to other room because its full house. A slight improvement in your breakfast menu is better. we did not ask much, is just the taste is not that good. an international simple menu or your local menu is good enough is the taste is there.

Family

8/10

Excellent

12 Jun 2017

David

Good price for the value location so so but not to

Good price for the value location so so but not to far from the center stuff are very helpful and always smiling

6/10

Pleasant

02 May 2017

Verified traveler

The location is good near from grand indonesia shopping center ..
The breakfast is poor ..

8/10

Excellent

16 Apr 2017

Verified traveler

It

6/10

Pleasant

25 Feb 2017

Verified traveler

Nice but very smokey

Very smokey environment. We won't be coming back to Indonesia until they implement a smoking ban.

Partner

8/10

Excellent

31 Oct 2016

King John

Very Poor Internet! great location

Clay hotel is very good in terms of location . Very near all public transportation. Front desk during nightshift is a bit arrogant . Did not even tried to help us find adopter for our charger . Wifi is really bad . Food is ok.still a good choice if you want to upload your pictures down the lobby

Partner

8/10

Excellent

25 Oct 2016

Verified traveler

Hotel very easy to access by transportation

At first when i request for early check in if there have any available room not occupied, the service person said room is fully occupied then i wait for 1 hour, have another group from local came to check in and that group can early check in without any problem. So i go to the receiptionist asking about that, only after that I can check in. But overalll the hotel still good for stay near to the attraction and east access.

Partner

8/10

Excellent

29 Aug 2016

mohd ali

great stay...this is my forth times stay here.

6/10

Pleasant

25 Mar 2016

rafael

Breakfast very poor, room size very small and not very clean

Partner

6/10

Pleasant

20 Mar 2016

Verified traveler

So so

It is too small room

8/10

Excellent

12 Mar 2016

Meng Hwee

Deteriorating good value hotel

The business room I booked was the highest grade and has a proper window. However, I need to climb over the bed to the window side. I requested for a downgrade to a superior room with a small slit window facing the rear. The air con was not cold but was repaired and improved after my complaints. Good value as hotel is relatively new but noted that maintenance is lax - light behind bed falling off, vanity light not working, curtain rail falling off, smelly smoking rm and AC not cold etc.

4/10

Poor

03 Nov 2015

Verified traveler

Very bad experience

Hotel rooms was smelling the sewers and this was very unpleasant. No isolation and could hear noise from the hallway.

6/10

Pleasant

03 Nov 2015

Verified traveler

The room location was perfect, as I requested, far from elevator or stairs to minimize noise. However, since the room is facing west direction, the afternoon sun makes the room a bit hot, moreover there was no blinds at the window to cover the sunlight.

The A/C was also not in a good condition. It produced a noise which was a bit annoying. The staffs knew about this but did not do anything. I didn't ask for a room change because I like the location.

Other than that, the rest were still acceptable. Thank you Clay Hotel. I only wish you the best and hope that you would improve to maintain your quality.

ps. I think it's now time to change the towels and linens with new ones. They were all in grey shades already and dull.

4/10

Poor

26 Sep 2015

Verified traveler

Aircon is bad. Not very clean.

Not really happy with the stay. Not value for money. No cleanliness in the room.

Lobby
Nicely decorated. Aircon ventilation not good. Very stuffy & hot.

Staff
Pretty well done. Polite. Able to converse simple english.

Room
Aircon ventilation extremely bad. Though is an opaque window, Sunlight rays still shining across the room brightly. There's a green arrow direction for Muslim prayers. I think that is why they didn't add on the curtains. Bed & pillow wasn't comfy looks a like dirty second-hand with all the drools on the bedsheets / pillow covers. Pillows are deflated. Covers are flimsy & rough. Looking bad on the inside.
Bathroom with dirty stains in tiles. Slight drained sewage smells. Not much international tv channels & it's mostly fussy & not clear. Overall room interior look just find. Spacious to move around & with a proper shelves/hangers to store your garments & luggage.

Facilities
Free breakfast from 6am to 10.30am. There's staff to prepare pancakes, toast, fried rice etc. Good enough for pple to go to work.

Wifi
Not bad router where you don't have to keep logging in for password.

Location
Though it's looks like somewhat prime location. It's just somewhere near the little alley.

4/10

Poor

07 Jul 2015

Verified traveler

Cheap, but dirty

I stayed here for a two week period. The rooms were small, but totally ok for the price of $22 per night being then location it is.

During the two weeks, I never got one completely clean bedsheet. They all had spots on them. I complained the first day, and they gave me another room, but it wasn't any better. I had a different room the second week, but both rooms had horrible ACs that never really cooled down the room. The first room that I had was facing north (towards Grand Indonesia), and there was a very loud mosque going off every morning that penetrated the walls. For the second week I got a room facing south, which was much more quiet.
For some reason part of the room has a glass wall facing the neighboring room. The glass wall is shaded off in the middle, but light can still shine through. The most annoying part was that my neighbor seems to like sleeping with the light on, which also lighted up my room.

The food was ok for the price. In addition to Indonesian oily breakfast, they also served pancakes, omelettes, and fresh fruit. As long as you spray yourself with bug spray before going down to eat, you'll be fine. There were unbelievable amount of bugs in the food area and quite a few flies on the fruit as it was not covered up.

All in all, it was a very cheap hotel for the location, but the cleanliness and hygiene could have been much better!

10/10

Exceptional

14 Jun 2015

Verified traveler

The staff are very helpful and polite. The room is clean.

8/10

Excellent

21 Apr 2015

Verified traveler

I will definitely come back

I stay for one night on weekend with my friend,apart from the predictable small size room and area,plus limited parking space because it is obviously business hotel, the staffs were AMAZING, helpful,friendly and definitely welcoming. If I ever have to stay on the area, I will definitely come back

Family

8/10

Excellent

11 Feb 2015

Verified traveler

Nice budget hotel

For budget hotel is quite nice, also strategic place, near to downtown.
Breakfast quite complete as omelet, pancake and main course

Room for improvement: acoustic for the wall, it must be improved so sound or voice from outside will not be heard.

8/10

Excellent

11 Feb 2015

al

Great location, clean and inexpensive

Great location along Sudirman. Its an easy walk to Grand Indonesia Shopping town. The place is clean and inexpensive.

6/10

Pleasant

28 Dec 2014

Yosef

Can't stir my complimentary tea

Booked at last minutes, I had to returned back to reception and pay an extra fees for a room with window. Fortunately the staff treated me quickly well. But I was quite surprised to find that I can't stir my complimentary hot tea. No small baguette no small spoon. So I just gulp the two medium bottles of complimentary water.

2/10

Poor

25 Dec 2014

Verified traveler

half star only

We booked business studio room but the room was so small. Location not so good compare with other 3 star hotel in Indonesia eg Orchard Jayakarta. The bed sheet was dirty and request for change. They didnt fullfill our request.
Very low class hotel. Future have to be extra carefull with the photo given by the website

6/10

Pleasant

23 Dec 2014

Darmo

Okay hotel for its price

It was an okay hotel. I was suppose to check in at 2 pm but no room was availabe until 3 pm. The WIFI was working well and the breakfast was okay - good.

Location wise, it was good because its close by to some shopping malls, which was convenient.

2/10

Poor

21 Dec 2014

Verified traveler

One of the wores hotel

Very bad hotel i hate expedia for telling me they good hotel i will never book with you guys again

2/10

Poor

19 Dec 2014

Verified traveler

They have no idea whats going on

They dont know how to make cusmter happy and welcome them very poor hotel

4/10

Poor

02 Dec 2014

ratna

Very standard hotel with minimum facility.

Very small room. Bed cover needs cleaning, my legs got itchy. But it's OK for just an overnite stay.

8/10

Excellent

01 Dec 2014

lor

Hotel Acceptable but dont expect too much

Breakfast is very simple
Rooms are very small
There is a Mosque Just behind so especially at night they will wake you up when they start playing. .....very disturbing!!
The Location of the hotel is good with transport near by
Regarding cleaniness dont expect much!!!!!

2/10

Poor

21 Nov 2014

orryj

Terrible Hotel, Stay somewhere else

There is no air flow in this hotel at all
Bad breakfast
Very dark rooms
Dirty beds
Staff speak 5 words in english, while scooter drivers are very fluent so this is bad hotel management

4/10

Poor

10 Nov 2014

Verified traveler

Good location and price, some cleanliness problems

The hotel is well located and good value, but there were a few problems with cleanliness, particularly in my room, where the bedsheets were stained, and in the dining area where plates and surfaces were dirty.

6/10

Pleasant

09 Nov 2014

janos

Pretty average

Nothing exciting nor is it anything spectacular.
The place is pretty average.
Staff is nice and friendly.
Food is basic at best that is for breakfast.
Location is handy to station.
Also to various malls

10/10

Exceptional

24 Oct 2014

Verified traveler

Good hotel!Value for money!!

Friendly staff and clean rooms..Happy with the service!

6/10

Pleasant

29 Sep 2014

Chisna

Hotel near to the center of city

I stayed for one night in this hotel because I want to hang around the center of Jakarta. This hotel is near from Grand Indonesia, which is the largest Mall in Jakarta.

8/10

Excellent

17 Sep 2014

Verified traveler

Great location, no window

Excellent varied breakfast with fruit; clean room, towels changed daily, but no window and later there were ants.

8/10

Excellent

17 Sep 2014

Jasmine

good location, no window

Really good varied breakfast with fruit; my room was very clean, but no window and later had some ants; towels changed everyday

8/10

Excellent

14 Aug 2014

milehigh

Yet another stay!

I keep coming back to this hotel mainly for the location... It's not far from some main shopping areas and you can easily get taxis to anywhere. Clean enough, quiet enough and generally ok! Staff are friendly and as stated, I keep coming back!

8/10

Excellent

14 Aug 2014

milehigh

Another stay..

Have returned back to this hotel mainly because of the location and the price. The staff are always helpful and I've had no issues really. Pretty much standard for an Indonesian lower-budget hotel. Noodles and rice for breakfast :)

8/10

Excellent

06 Aug 2014

Verified traveler

Good Location

Room had been previously used by a smoker, but the smell didn't last long (This is typical of Indonesia where everyone seems to smoke!). Room was clean enough and the location is great. Very close to the main malls in town. Cheap and cheerful really with breakfast (Indo style) included.

4/10

Poor

25 May 2014

Andi

Unclean Room

When I stayed in the hotel, the house keeping man knock the door. But because I was on the phone, I ignored him. He tried to open the door which I locked from inside and latched. He successfully opened the lock but could not open because latched. I asked him to clean up the room later. Before I left the hotel for a meeting around 2PM, I hang the clean up room sign. Unfortunately when I came back to hotel at 10PM, my room was not cleaned up yet. What a pity.

8/10

Excellent

20 Nov 2022

Marc

Prima basishotel voor als je op zoek bent naar een kamer waar je alleen hoeft te slapen en te douchen. Omdat je de rest van de tijd toch buiten de deur bent. Ligging van het hotel is prima ten opzichte van alle openbaar vervoervoorzieningen.

Leisure Partner

6/10

Pleasant

02 Jan 2020

Verified traveler

快適でした。

2回目の滞在でしたが、快適に過ごすことができました。スタッフの対応も非常に親切でした❗なお部屋によっては窓がないところもあるためご注意を。

Friends_and_family Friends

8/10

Excellent

24 Apr 2019

Verified traveler

SUDIRMAN駅、別名(空港鉄道BNICITY駅)から徒歩5分圏内です。新しいMRT地下鉄も同じ駅内に完成し、ジャカルタ中心部へのアクセスが大変便利です。価格以上のロケーションですが、室内にポットやドライヤー、USB電源がない為持参が必要でした。

Business_and_leisure Self

10/10

Exceptional

07 Oct 2018

hiroro

親切な従業員

初めてのジャカルタだったので、少し心配していましたが、私の拙い英語でも、レストランの場所やタクシーの手配など親切に対応していただけました。
ホテルの中は清潔で居心地が良かった。
ドライヤーが部屋にはなかったので、20kルビーほどのデポジットで借りれました。近くにはコンビニもあって飲み物やATMも揃えることが出来ました。
あえて欠点をいうと朝に近くの寺院？からお経が聴こえてくるくらいです。ただそれも含めて快適な旅行が楽しめました。

10/10

Exceptional

09 Sep 2018

Verified traveler

コスパ高い❗

スタッフが親切だった。朝食は品数が少なかった。寝るだけならかなりコスパ高い。

Friends

8/10

Excellent

02 Oct 2017

Christian

Super Lage für kleinen Preis bei solider Qualität

Man darf keine Palastzimmer bei dem Preis erwarten. Es ist ordentlich, mit Klima und Warmwasser. Der Service ist gut, Frühstück und sonstiges Essen ist qualitativ gut und die Portionen sind für Europäer groß genug.
Für die, die nur im Hotel hocken wollen, ist das Hotel eher nichts, als Sprungbrett mit Fokus Übernachtung mit gutem Preis-Leistungsverhältnis würde ich es immer wieder buchen.