Name: Royal Kuningan
Address: Jl.Kuningan Persada Kav.2 Setia Budi, South Jakarta, 12980, ID

8/10

Excellent

17 Feb 2026

Sakib

Staff and room

Partner

10/10

Exceptional

25 Nov 2025

Amar

Perfect

Friends_and_family Friends

8/10

Excellent

25 Oct 2024

Seen Yee

The hotel condition overall in average & above a little, staffs was friendly and helpful. Building a bit old, not sure why the body towel have a smells, and hand towel is not provided too.

Business Self

8/10

Excellent

03 Nov 2023

Kok Hin

I was checked into a suite the first day on 18th Oct. but then after checking in they claimed to make a mistake to ask me to move out of mu suite at Rm: 1025 corner room to Rm: 702, normal Deluxe room, it is a hassle for me because I have already laid out all my clothing for the week and got to move to the 7th floor in another room. The hotel needs to be more vigilance in future.

Business Self

10/10

Exceptional

24 Oct 2023

Yuh Meng, Clement

The staff were friendly!

Business

10/10

Exceptional

21 Jan 2022

SHOGO

All in all, it was all right. For your short stay, this hotel is very reasonable compared to the room and facility quality and staff level. However, depending on your departing time, it may be difficult to catch a taxi, grab or go-car.

Business Friends

10/10

Exceptional

03 Apr 2021

Vivek

Fix your AC

Overall is a good property, the ACs sometimes need time to cool the room, but they eventually become effective, but I have stayed here during the summers, and it can get very hot in the rooms with the AC cranked up full.

Business Self

10/10

Exceptional

19 Oct 2019

Andrew

Lovely comfortable hotel with great room service

The hotel was very comfortable with lovely friendly staff. Didn't have a chance to try the pool. Hotel was centrally located and room service was excellent and very reasonably priced. Breakfast was a huge buffet to cater for all tastes.

Friends_and_family Friends

6/10

Pleasant

24 Sep 2019

Verified traveler

Hotel with basic amenities. Located next to KPK, Indonesia anti-corruption agency. Not near to eateries and shopping. Breakfast spread is acceptable and they make sure there is daily change of menu.

10/10

Exceptional

03 Jul 2019

sudarsono

budget 4 star hotel

bit old furnishing but overall okay

2/10

Poor

07 Jun 2019

JINWOO

Worst service

The overall employee service rating is bad. Among them, the restaurant service is the worst. The meat quality of the tenderloin steak is also the worst. My question, asking why the stake is like this, was surprised to the staff who answered the stake of this hotel originally.

4/10

Poor

08 Apr 2019

Verified traveler

There were almost zero people who could understand any English, making it very hard to order room service or handle a simple request. The pool was closed. Breakfast food was mostly lukewarm. Internet was horrible in the room and hotel - it would not stay connected for very long and the signal was extremely weak.

Leisure Self

8/10

Excellent

18 Dec 2018

Verified traveler

Very convenient and good location and good hotel for the price.

10/10

Exceptional

16 Aug 2018

John

not bad (but over-priced drinks)

nice place. BUT, watch out about room-service for drinks. 120 euros for a bottle of gin? We (stupidly) paid 20 euros for 2 rum-colas. It's a bit of a con, really.

Partner

8/10

Excellent

12 Aug 2018

Stasia

Nice room

Comfortable stay in general

6/10

Pleasant

02 May 2017

James

Disappointment

Very disappointing with the hotel, 2 things i want to highlight.

1) There is something wrong with the pipe/shower head and when you first start to let the water run, there is always a stale smell coming out from it.

2) This point really disappoint me. Stay for 2 nights. On the first night, i requested 1 ice bucket and 2 wine glasses, the staff delivered to my room within 15 mins and i was charged 15,000 rupiah ( normally for other hotels, i was not charged and i think since the staff make an effort to bring to my room, i don't really mind to pay them including tips). On the second night, i request the same ( 1 ice bucket and 2 wine glass), the staff came 15 mins with ice bucket, 2 set of cutlery and the bill. Well i told them i order ice bucket and 2 wine glass not culteries so i took the ice bucket and paid the bill. 15 mins later, the staff came back with 2 wine glass and NEW BILL !. He informed me that there is no wine glass and they have to loan from the restaurant therefore need to charge me again. I told him off that YOU did not pass me the bucket and 2 wine glass at the same time and i need to pay for your \"mistake\". I was so dispointed and does not want to make a fuss over it and therefore pay again!! Paid up and wait for my change, guess what happened, it took them 30-45 mins to get the change back. I am so so disapointed with this hotel and i urge fellow travellers staying in the hotel in futures make sure they get every single thing right then settle the BILL!!

4/10

Poor

06 Aug 2016

Augustine

Cleanliness & Poor food.

Shower drainage blocked water flooded dirt surface up and stints. Internet often drop link. Food shortages slow to replenish.

6/10

Pleasant

20 Nov 2015

Verified traveler

Convenient location

Overall is pretty good. friendly staffs, good location but need to be cleaner

2/10

Poor

18 Nov 2015

Alexander

It is a new Hotel but the water out of the shower smells like it is already 100 years old.

The breakfast and dinner buffets operate on a first come or leave hungry basis.

No irons are available in the Hotel.

I do not recommend this Hotel.

8/10

Excellent

13 Nov 2015

Hendrik

Nice

As always very friendly staff

Partner

4/10

Poor

08 Nov 2015

Shane

The evening buffet had a limited choice and kept running out. No irons in the rooms. Water in the shower smelled. Wardrobe doors didn't slide. Room was clean. I wouldn't stay here again.

8/10

Excellent

20 Oct 2015

Johnson

Nice hotel

Good hotel

8/10

Excellent

04 Oct 2015

Gregory

If you need Wifi, forget it

very nice, clean, not really near anything neighborhoods-wise, but there's taxis for that. Clean, no issues, except you may need to buy bottled water outside, two kid size bottles per day. The Main issue is Wifi. if you have phone or data plan IPad/card it's OK, but if you depend on Wifi like we do, forget it..... This goes back to the hotel claims on all these hotel websites.... They say broadband internet, but then it is not so. Utterly useless wifi.

Family

8/10

Excellent

26 Aug 2015

Dwayne

Clean hotel with great staff. Very good value.

Staff was very helpful and very nice. Any thing asked of them was complied with. Nice old town hotel with clean, spacious rooms. Breakfast was free with stay and was very good.

Family

8/10

Excellent

03 Aug 2015

Terrey

Embassy's Everywhere

We stayed 4 days,The Royal K is VERY close to Australian Embassy & about a dozen others.Taxi service is IMMEDIATE.The rooms are soundproof&the marble bathrooms have excellent showers,the bedding (inc pillows) are the most comfortable in the world.The outdoor pool is clean&offers seating in the shade,with small bar service&views across the city.The breakfast is standard continental buffet style & has an egg station(tho,the coffee is terrible)The entire staff speak just 20words of english&they will not correct an incorrect account if this happens to you thru their fault so be diligent if charging anything to your room.If you enjoy an icey cold beer,encourage them on your arrival to stock the fridge(they had just 11 small bintangs in the entire hotel when we arrived)Unfortunately overall service from staff are lacking motivation & appreciation of an easy indoors job.The hotel should promote 'Lia' to staff trainer,she is happy,respectful,enthusiastic,professional,well groomed & voluntarily interacts with guests,despite limited english.We will stay again because of the positive service from Lia & hopefully an improvement in service overall.

Partner

8/10

Excellent

12 Jun 2015

Patricia Audrey

Good hotel

The hotel have comfortable room to stay

6/10

Pleasant

08 May 2015

Tariq

Nice hotel, bad location

Great hotel, affordable rates. But very bad location

4/10

Poor

26 Apr 2015

Verified traveler

Would most likely not stay there again

Service was really slow. I called the hotel reception before my stay and encountered staff that didn't understand English and then got told they didn't have my reservation. I had to get my agent to sort out the mess. Then I called back to have them book an airport transfer for me, which was a chore in itself because the reception, again, couldn't really understand English.

The hotel was no frills, not exactly spotless (floors were slightly sticky, and there was debris on the floor). Sound proofing was non existent. Water provided was very scarce.

2/10

Poor

01 Jan 2015

NADYA

HORRIBLE STAY. WILL NEVER RETURN AGAIN.

Horrible, horrible stay. I checked in around 2.30 PM. I had 3 bookings for 3 rooms but at first they only found 1 booking, so I had to wait for the other 2 while they search for the email from the website I booked the hotel from. After I finally got to check in, I couldn't enter my room because they said it wasn't ready yet. I waited til 5 PM and when I asked again finally they gave me a room that WAS ALREADY READY since I checked in. Why did they give me a room that was not ready yet?

That's not all. Around midnight my sister got a call from front office to her room that I booked her for. The front office asked about the payment of the room. HOW ON EARTH CAN HE CALL A GUEST AT SUCH HOUR? And then he called me from 00.00-00.45. As it was new year's eve I could only answered when I reached my hotel room again. AND I SNAPPED. Where is his hospitality calling a guest at such hour? Couldn't he asked for the payment when I checked in? around 5PM or 8PM? Why MIDNIGHT? Couldn't he wait til morning? As if I tried to flee and not paying. AND WHAT'S FUNNY IS: I ALREADY PAID USING MY CREDIT CARD WHEN I BOOKED THE HOTEL. And then when I checked out I asked whether there is any problem with my bookings. The front office said no. And when I got home, another guy from front office called again asking for my payment. OH MY GOD!

The bed was comfy but we found dust in some places, the food is NOT good, and the pools' water is dirty. I'll never return again.

Family

6/10

Pleasant

24 Aug 2014

Kharisma

Overrated hotel service

The hotel staff service is good and really helpful, although I did have to call housekeeping, to ask for my laundry. Room service was below 4-star standard, and either was the breakfast menu. Shower released sulfur smell when I opened the hot water tap. Gym facility only operated from 8am to 9pm, too late in the morning and too early in the evening for business guest.

10/10

Exceptional

14 Jul 2026

Ilyas

Chambre propre, malgré un petit cafard rencontré dans la salle de bain, nous n’avons rencontré aucun problème et l’hotel est très bien situé

Partner

6/10

Pleasant

15 Oct 2025

Monica

Hyggelig personsle

Friends_and_family Family

6/10

Pleasant

06 Jan 2025

morten

.

10/10

Exceptional

25 May 2022

NESIMI SEMIH

Süper

Otelin çevresi olsun ve bulunduğu konum olarak çok iyi bir yer ve Türk büyükelçiliğine çok yakın, otelin içerisi çok temizdi ve bakımlı göze kötü gelen hiçbir şey yok gayet memnunuz ve hizmet için teşekkür ederiz 🥰🤗⭐⭐⭐⭐⭐

Partner

10/10

Exceptional

05 May 2021

Verified traveler

夕食のためレストランを利用しようと部屋から該当する番号に電話したところ、ラマダン期間中で空席なしと言われた。ルームサービスにしても構わないと伝えたところそれもできないと言われた。
滞在者なのにレストランが利用できないのならチェックイン時に伝えて欲しい。

Business Friends

8/10

Excellent

29 Dec 2019

Yong

다 좋았는데 수영장 물이 좀 더러웠음