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Sleep Inn Asheville - Biltmore West

Great Smokies - NC · United States

1918 Old Haywood RdView location

8.8/10Excellent1,003 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood8.8/108.8
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sleep Inn Asheville - Biltmore West

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Dream better at the 100 percent smoke-free and upgraded Sleep Inn Asheville-Biltmore West hotel in Asheville, NC.

We offer our valued guests easy access to such points of interest as UNC Asheville, Asheville Regional Airport, Folk Art Center, Biltmore Estate, Chimney Rock Park and Blue Ridge Parkway.

Amenities include free WiFi, free ample parking, free hot breakfast, free coffee, 20-person meeting room, business center and guest laundry facilities. Your guest room is a simply stylish sanctuary that lets you rest, refresh and sleep soundly. It features a coffee maker, hair dryer, HDTV, iron and ironing board.

Read more about this hotelShow less

With a stay at Sleep Inn Asheville - Biltmore West, you'll be centrally located in Asheville, within a 10-minute drive of Asheville Outlets and Harrah's Cherokee Center - Asheville. This hotel is 9.7 mi (15.6 km) from Biltmore Estate and 5.6 mi (9.1 km) from Pisgah National Forest.

Make yourself at home in one of the 74 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Early check-in fee: USD 25.00 (subject to availability)
    • Late check-out fee: USD 50.00 (subject to availability)
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Center for Spiritual Living 3.8 km / 2.4 mi
Bob Lewis Ballpark 4.3 km / 2.7 mi
WNC Farmers Market 5.3 km / 3.3 mi
Asheville Outlets 7.1 km / 4.4 mi
Asheville Treetops Adventure Park 7.1 km / 4.4 mi
Aston Park Tennis Center 8.3 km / 5.1 mi
Asheville Yards 8.8 km / 5.5 mi
Downtown Market Asheville 8.9 km / 5.5 mi
Pisgah National Forest 9.1 km / 5.6 mi
Asheville Visitor Center 9.1 km / 5.6 mi
Fired Up Creative Lounge Ashville 9.1 km / 5.6 mi
Asheville Convention and Visitors Bureau 9.1 km / 5.6 mi
Asheville Pinball Museum 9.2 km / 5.7 mi
Grove Arcade 9.2 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 74
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room service
  • Laundry service
  • Smoke detector
Show 23 more facilities & services
  • Hotel safe
  • Lift access
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Wi-fi
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cable TV
    • Wi-fi
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 26 m²DBL.H6-6
    DOUBLE AccessiblePhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Cable TV
    • Satellite TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    DOUBLE Accessible

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-6

    Room amenities

    • Wheelchair-accessible
    • Cable TV
    • Satellite TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 26 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Cable TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sleep Inn Asheville - Biltmore West

    DOUBLE TWO DOUBLE BEDS

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Wi-fi
    • Cable TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sleep Inn Asheville - Biltmore West

8.8
Excellent
1,003 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
John
Hotel was very clean and staff were great.
10/10
Exceptional
18 Jul 2026
Krista
Very clean! Will stay here again!
Family_with_children
8/10
Excellent
17 Jul 2026
Monica
AC was ok, but not great as I had it turned down to 62 to get it to feel like 70. Parking was fine.
10/10
Exceptional
10 Jul 2026
stephen
Great location...

You cant beat the price!
8/10
Excellent
10 Jul 2026
Kristin
VERY Good FOR my one night stay ThANKS! ;)
6/10
Pleasant
02 Jul 2026
Debra
The room was OK. I gave it three stars because the bed was very uncomfortable.
Partner
8/10
Excellent
25 Jun 2026
Elizabeth
Undergoing remodel. Fitness center closed. Clean, quiet, good value for $
Partner
8/10
Excellent
24 Jun 2026
Lori
Just a heads up that they did have some construction because they're redoing certain floors but it didn't interfere with where I was staying because they put me on a floor that was done. Staff were friendly, the room was good sized, I loved having the refrigerator and the air conditioner worked well which was a must lol. Breakfast could have had a few more options but otherwise I highly recommend this place and if I return I will definitely stay again!
Self
8/10
Excellent
21 Jun 2026
Erik
The property was in the midst of a renovation. Otherwise things were fine.
10/10
Exceptional
19 Jun 2026
Scottie
Clean room and helpful staff!
Family_with_children
10/10
Exceptional
14 Jun 2026
Janine
Clean, comfortable, cheerful staff!
2/10
Poor
09 Jun 2026
Robert
The property is under construction renovation. The project is behind schedule and we stayed in a room that was not yet fully finished nor furnished.
Partner
8/10
Excellent
02 Jun 2026
Gary G
Nice easy area good parking breakfast
Partner
8/10
Excellent
31 May 2026
Robin
Good hotel, looks like in process of updating, new carpet in hallway. Good location, not far from the Biltmore.
Family
10/10
Exceptional
22 May 2026
Paul
Everything was great. The staff was helpful. Everything worked well. Since the renovations, everything looked clean and great. Just still working on some of the rooms.
Self
10/10
Exceptional
21 May 2026
Douglas
👍
8/10
Excellent
17 May 2026
Michael
There was construction going on so the room they gave us had a view of the big dumpster. We had to ask for towels one night because they hadn’t given us any. The lady on Saturday morning could have been more pleasant. The juice machine only had options the first day. They never filled it up the rest of the time. The vending machine was very low. The exercise room was closed (one reason we chose this hotel). We couldn’t believe the excellent rating it had.
Friends_and_family Family
8/10
Excellent
12 May 2026
tina
Owner is a joke
Family
10/10
Exceptional
12 May 2026
Kimberly
Low water pressure but ortherwise a great stay.
10/10
Exceptional
08 May 2026
Mark
Good place to stay for reasonable cost.
6/10
Pleasant
08 May 2026
Tim
It was fine.
Self
10/10
Exceptional
05 May 2026
tina
Ya
10/10
Exceptional
03 May 2026
Ruan
The person that checked me in on night shift was super friendly and helpful.
10/10
Exceptional
03 May 2026
David
The staff was very helpful upon checkiing in and the room was clean and comfortable. The provided breakfast had many different items to select from and was very good.
10/10
Exceptional
02 May 2026
Thanh
Under minor construction, dumpster on parking lot. No problem
Self
8/10
Excellent
04 Apr 2026
Harsimran
Clean room
Friends_and_family Family
8/10
Excellent
25 Mar 2026
Berselynna
It was clean and under construction and they forgwt to mention that while we were sleeping they started working.
Friends_and_family Family
6/10
Pleasant
06 Jan 2026
Thomas
T
8/10
Excellent
02 Jan 2026
Noel
AC did not work very well.
6/10
Pleasant
01 Jan 2026
Cole
Good air conditioning and clean room. Parking felt a little unsafe and I made sure to carry all of my bags and valuables inside. Door to room did not fit the frame, but it did lock properly. Sound still traveled into the room and was quite loud. The staff was outstanding and very kind. Overall the hotel seemed dated, and drastically overdue for a renovation. Felt a little on edge the entire time as I was unsure of the surrounding area, other visitors staying here, and some of the activity I saw in the parking lot. Overall a good stay, but would probably opt for something somewhere else next time.
Friends_and_family Friends
4/10
Poor
28 Dec 2025
CHIEN
This hotel is very old and poorly maintained. The breakfast was very poor. The overall quality is bad. I will not return.
6/10
Pleasant
21 Dec 2025
Annie
The room was comfortable and staff nice, but very noisy hallway at 5:30 am someone keep pounding on my door trying to get in another day a guest was using very foul language and loud trying to remove someone from their room
Self
10/10
Exceptional
19 Dec 2025
David
The staff was very helpful and courteous. We really enjoyed the shower.
Partner
6/10
Pleasant
19 Dec 2025
Jon
Good staff, clean room. Reasonable rate. Location a bit further from Biltmore and Ashville than we thought. Breakfast was not good. Didn't realize we needed to call to schedule room cleaning so that didn't happen.
Partner
8/10
Excellent
04 Dec 2025
Naomi
comfortable
Business
4/10
Poor
29 Nov 2025
Adam
Not clean...mysterious red/black stain in sheets, blood on wall, toenail on floor right by sink.
Self
10/10
Exceptional
27 Nov 2025
Tatsuhiro
Good location for getting around, good parking, and reasonable prices. The only drawback is that the hot water in the shower was hard to get.
Leisure Self
10/10
Exceptional
23 Nov 2025
leslie
Clean. Quiet. Good value.
Friends_and_family Family
10/10
Exceptional
22 Nov 2025
Betty
Staff, the location is amazing! Ease of checking in
Leisure Self
6/10
Pleasant
15 Nov 2025
John
Room was clean and comfortable. However it took 20 minutes to get checked in because nobody was at the front desk. I used the phone as the sign on the counter said and nothing
Leisure Family
10/10
Exceptional
05 Nov 2025
John
Room was clean, the staff was very professional and easy to work with, our stay was only one night but it was comfortable.
Leisure Family
2/10
Poor
04 Nov 2025
sterling
Subpar at best! It seems that Choice Hotels and India have a partnership and standards are not of US caaliber, but India standards are evident here. Stains, roaches and the likes are what they bring for your enjoyment. Ownership's Bad Attitude from the foreigners towards certain people of color is very evident as well. Using words like \"Its your fault\" when inquiring about customer service and bickering about standards.
Business
10/10
Exceptional
26 Oct 2025
James
Staff was helpful and pleasant. Rooms were comfortable, sleep was good. Breakfast was nice touch!
Business Family
10/10
Exceptional
20 Oct 2025
Kim
Very good
Partner
8/10
Excellent
20 Oct 2025
Kenneth
It was a convienent safe room.
Leisure Partner
8/10
Excellent
19 Oct 2025
Vici
N
Business Self
6/10
Pleasant
13 Oct 2025
Jessica
Hotel was fine but the front desk attitude sucked majorly
6/10
Pleasant
08 Oct 2025
Emma
You get what you pay for, staff wasn’t readily available and the lobby smelled
Leisure Partner
2/10
Poor
05 Oct 2025
David

Roaches everywhere!

Our stay was terrible! We checked in around 3 and put our bags in the room and my suitcase on one of the beds. We left and spent the evening in Asheville. We came back to the room to unwind and shower around 8. When i moved my suitcase, there were two roaches that had crawled under it. We then looked at the wall and saw two more roaches. We took pics and a video but i am not gonna post them here. At that, i went to the front desk to ask for a different room. The front desk guy said that they were fully booked. So i asked for a refund. He said that he couldn’t give me a refund at the time unless maintenance could come to the room and confirm the roaches but also said that he was the only employee on site. Of course i was furious because i had showed him a video already. I immediately booked a room at another hotel and went back to our room to get our bags. Upon leaving the premises i went back one more time to turn in my keys. At that, the guy at the front desk said that if i decided to stay, he would give me a 50% refund, and if i left at that moment, his manager said that i would receive a 100% refund. Of course, i left at that moment. If you stay at this property in room 204, please be careful that you don’t take any little critters home with you!
Partner
10/10
Exceptional
03 Oct 2025
Earl
Great
Leisure Family
10/10
Exceptional
28 Sep 2025
michael
Had a great night. Slept well and breakfast filled me and the family up.
Friends_and_family Family
10/10
Exceptional
26 Sep 2025
Patricia
Staff was welcoming
Leisure Family
8/10
Excellent
25 Sep 2025
janice
Staff was friendly. Room was quiet and parking was easy. The breakfast was ok but the coffee and tea 24 hrs was excellent
Leisure Self
10/10
Exceptional
15 Sep 2025
Kimberly
Would Totally recommend.
Friendly and Clean
Leisure
8/10
Excellent
05 Sep 2025
Edvin G
Really good
10/10
Exceptional
03 Sep 2025
Karina
Front desk customer service gal was great! We were greeted and treated so well. Hotel is in a quiet, great location right off the highway. Rooms were clean and comfortable. Would definitely recommend staying here for the price.
Leisure Partner
10/10
Exceptional
01 Sep 2025
Terry
Nice and quiet
Leisure Partner
10/10
Exceptional
30 Aug 2025
Terry
Clean rooms and staff is friendly. Restaurants close by. Quiet area. Has elevator.
Leisure Self
10/10
Exceptional
26 Aug 2025
David
.
8/10
Excellent
20 Aug 2025
MILIXA
Quiet. Affordable. Felt safe. Hospitable staff. Good location. Would recommend and return.
Business_and_leisure
10/10
Exceptional
19 Aug 2025
DesNique
Enjoyed my stay
Leisure Family
8/10
Excellent
18 Aug 2025
Terry
Clean
Leisure Family
10/10
Exceptional
15 Aug 2025
Misty
Hotel is very nice and quiet. Lots of easy parking. Can walk to restaurants from the hotel, there’s not a sidewalk the whole way and it’s not lit up but it’s still nice. The road beside the sidewalk is a little busy but otherwise everything is nice.
Leisure Partner
6/10
Pleasant
06 Aug 2025
Cynthia

Nice but something unwanted!

The room seemed clean and the bed was very comfortable, however in the middle of the night around 2:00 a.m. I woke up to use the bathroom and found a small cockroach in there, and then when I went back to the bed a larger one in the bed. I checked the rest of the room and found no others but I was still not comfortable about staying in the bed and went out to my car to sleep for the rest of the night. I also took my luggage because I did not want to take any cockroaches home with me. The desk clerk in the morning was very kind and expressed concern about the situation. They said they would get someone out to check it out soon, but that sometimes cockroaches come in with other people. Either way I was uncomfortable about staying the second night and canceled that. They were good with that, but they did not offer me any kind of credit or refund on the first night although I spent the night in my car. I then decided to go ahead and at least shower in the bathroom of the bedroom and then I ate breakfast. At least the people at the desk were very kind both of them again and check out.
Self
10/10
Exceptional
20 Jul 2025
Robert
Smooth, vlean
10/10
Exceptional
28 Jun 2025
Brian
Easy check in, quiet room and great price
Leisure Self
8/10
Excellent
23 Jun 2025
Charity

Nice

Great no frills hotel. Close to restaurants and downtown Asheville is less than 20 minutes away. Cracker Barrel next door. Did not try the breakfast. Room was spacious enough. I'm not a fan of stand up showers only but it worked out fine. Only issue was the air conditioning had to be dropped low to get to a fairly cool comfort. Overall would stay again and enjoy everything.
Partner
10/10
Exceptional
20 Jun 2025
Erik
The receptionist was very kind and enthusiastic.
Leisure Family
10/10
Exceptional
14 Jun 2025
Edwina
This was an excellent stay!!! The stars kept changing on me as I filled out this review. But everything was excellent!!! I will be back!!!
Leisure Self
10/10
Exceptional
14 Jun 2025
Judy
This hotel gives a great \"bang for the buck.\" The only thing it doesn't have when compared to the more expensive chains is a swimming pool, and maybe the room and bathroom are slightly smaller, but at half the cost we were very pleased and will be back!
Leisure Partner
2/10
Poor
08 Jun 2025
Samuel
I’m mind blown by the number of good reviews at this hotel. It smells bad. Some areas smell of feces and other areas only smell of cigarettes. Stains all over curtains and floors. Other rooms were loud all night. When I checked in the guy at the front desk hardly said a single word to me. I genuinely felt unsafe.
Leisure Partner
10/10
Exceptional
21 May 2025
paul
The Sleep Inn Asheville was very cozy. The receptionist was kind and I will definitely be back. Thank you!
Business Self
8/10
Excellent
19 May 2025
Vilma

Our Asheville Stay

Nice & clean place. Close to many restaurants & close to main intersections. And close enough to the Biltmore, what an awesome place.
Friends_and_family Friends
6/10
Pleasant
19 May 2025
Timothy
Everything was ok but the bed was hard as a rock.
Leisure Family
8/10
Excellent
18 May 2025
cheronica
Very nice. Quiet. Close to shipping, dining and plenty of food options.
Leisure Family
10/10
Exceptional
05 May 2025
Shawn
There was a clean, well appointed room just like we needed.
Leisure Family
10/10
Exceptional
04 May 2025
lee
really well kept place, close to everything, no complaints
Leisure Self
8/10
Excellent
04 May 2025
Ernest
The service
8/10
Excellent
04 May 2025
Ernest
Excellent service
Business Self
10/10
Exceptional
02 May 2025
Demetria
I thoroughly enjoyed my stay. The bed was so comfortable. The staff was polite and courteous. The room was very clean.
Business Self
10/10
Exceptional
27 Apr 2025
Charles

Nice

Everyone was friendly and the place was clean.
Friends_and_family Family
2/10
Poor
17 Apr 2025
Anna
We’re a company that travel around to different states.
We booked for four rooms double bed . Our teams work night shifts as soon as one of our team leaders arrived to check in she wasn’t greeted good.once everyone was installed A guy went door to door to check how many people were in the rooms waking up our employees from a 12 hr night shift ended up paying more than was told on the phone before booking.
Business
8/10
Excellent
17 Nov 2024
Lisa
The staff did the very best they could under difficult circumstances. We were pleased with the hotel.
Leisure
6/10
Pleasant
29 Oct 2024
Victor
I was expecting for the breakfast, but the property did not serve due the hurricane one month ago. But the basic breakfast with fruits and bars probably could be easier to offer to the guests.
Leisure Self
10/10
Exceptional
25 Oct 2024
Cliff
Great little place for a pit stop. Clean and safe , friendly staff
10/10
Exceptional
25 Sep 2024
Thomas
All good
10/10
Exceptional
21 Sep 2024
Kevin
Nice
8/10
Excellent
09 Sep 2024
tammie
This is my 2nd stay. The staff are always, nice, and helpful. It’s in a good location. Close, to a lot, around Ashville. Safe, clean, and convenient.
Leisure Partner
10/10
Exceptional
05 Sep 2024
Srikanth
Great location and the hotel was clean
Leisure Family_with_children
10/10
Exceptional
03 Sep 2024
Patrice
Stay was pleasant, breakfast was decent and usually stocked. Beds were so comfortable, better than my own!
Leisure
2/10
Poor
02 Sep 2024
Silvina
Extremely expensive for the low quality
10/10
Exceptional
27 Aug 2024
Michael
The staff was friendly and the room was clean. Overall it was a nice stay for the value.
Partner
10/10
Exceptional
13 Aug 2024
DALE
Nice and clean and quiet
Business Self
10/10
Exceptional
12 Aug 2024
MELINDA
BIG ROOMS, CONVENIENT LOCATION, EASY TO ACCESS, NICE STAFF
10/10
Exceptional
09 Aug 2024
Christopher
Front desk was nice
8/10
Excellent
07 Aug 2024
stephen

Great but could use a little work.

Nice except for tiny bathroom. Need more shelves in bathroom and the iwer floor was very slippery. Great breakfast!
Friends_and_family Family
10/10
Exceptional
26 Jul 2024
Deborah
Clean and quiet
Leisure Friends
10/10
Exceptional
21 Jul 2024
Edward
Great deal. Nice accommodations for a great price.
Leisure Family
4/10
Poor
12 Jul 2024
Randy
3rd floor had a strong gasoline smell. We had to move to 2nd floor.
Internet was also not working. Had to call into tech support to get connect to their network.
Leisure
10/10
Exceptional
06 Jul 2024
Jack
No comment

Location & surroundings

Sleep Inn Asheville - Biltmore West
1918 Old Haywood Rd, Asheville, United States

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Sleep Inn Asheville - Biltmore West

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