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Comfort Suites Outlet Center

Great Smokies - NC · United States

890 Brevard Rd.View location

8.8/10Excellent1,001 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.6/108.6
Condition8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites Outlet Center

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products.

Get more of the space you need to spread out, relax or work at the smoke-free Comfort Suites Outlet Center hotel in Ashville, NC near Interstates 40, 26 and 240.

Other nearby sites and activities include the U. S. Cellular Center, Asheville Outlets, University of North Carolina at Asheville, North Carolina Arboretum and the Historic Biltmore Village. Enjoy free hot breakfast, free WiFi, free coffee and a seasonal outdoor heated pool.

Your spacious suite offers 25 percent more space than the traditional room and amenities like a flat-screen TV, fridge, microwave, sofa sleeper, coffee maker and recharge device. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pets Allowed.

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With a stay at Comfort Suites Outlet Center in Asheville (South Asheville), you'll be steps from Asheville Outlets and a 4-minute drive from North Carolina Arboretum. This hotel is 6.7 mi (10.8 km) from Pack Square and 6.9 mi (11 km) from The Orange Peel.

Make yourself at home in one of the 125 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Asheville? This hotel has 2500 square feet (232 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 50 Pet max weight (per pet) in lb is 110 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • The seasonal pool will be open from May to October.
    • Pool access available from 10:00 AM to 10:00 PM.
    • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 25 per accommodation, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Asheville Outlets 0.1 km / 0.1 mi
French Broad River 2.9 km / 1.8 mi
Bent Creek Experimental Forest 2.9 km / 1.8 mi
WNC Farmers Market 3.7 km / 2.3 mi
North Carolina Arboretum 3.8 km / 2.4 mi
French Broad Overlook 3.9 km / 2.4 mi
Pisgah National Forest 4.1 km / 2.5 mi
Bob Lewis Ballpark 4.6 km / 2.9 mi
Center for Spiritual Living 5.8 km / 3.6 mi
New Belgium Brewing Company 8.5 km / 5.3 mi
Grey Eagle 9 km / 5.6 mi
Biltmore Park Town Square 9.1 km / 5.6 mi
Regal Biltmore Grande 9.3 km / 5.8 mi
Aston Park Tennis Center 9.6 km / 6 mi
Asheville Treetops Adventure Park 9.8 km / 6.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 125
  • hotel
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg) not available in all rooms
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
Show 37 more facilities & services
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Private pool
  • Towels and bed linen
  • Café
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Breakfast room
  • Conference room
  • Meeting room: 3
  • Printer
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 46 m²SUI.NM-2
    SUITE NON SMOKINGPhoto unavailable5 photos

    Comfort Suites Outlet Center

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-2

    Room amenities

    • Towels and bed linen at surcharge
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Fridge
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 46 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable2 photos

    Comfort Suites Outlet Center

    SUITE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Disability-friendly bathroom
    • Towels and bed linen at surcharge
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock
    • Direct dial telephone
    • Wheelchair-accessible
    • Bathroom: 1
    • TV
    • Radio
    • Internet access
    • Fridge
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Shower: 1
    • Bathtub: 1
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 46 m²SUI.C4
    SUITE CAPACITY 4Photo unavailable3 photos

    Comfort Suites Outlet Center

    SUITE CAPACITY 4

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C4

    Room amenities

    • Internet access
    • Towels and bed linen at surcharge
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-3

    Photos are not available for this room type.

    Comfort Suites Outlet Center

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 46 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable5 photos

    Comfort Suites Outlet Center

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Room amenities

    • Toiletries
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Towels and bed linen at surcharge
    • Desk
    • Satellite TV
    • Cable TV
    • Bathtub: 1
    • Smoke detector
    • Mini fridge
    • Housekeeping
    • Bathroom: 1
    • Shower: 1
    • Fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wake-up service
    • Alarm clock

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Comfort Suites Outlet Center

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 46 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Comfort Suites Outlet Center

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Fridge
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Towels and bed linen at surcharge
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 46 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable4 photos

    Comfort Suites Outlet Center

    SUITE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Fridge
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Towels and bed linen at surcharge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-2

    Photos are not available for this room type.

    Comfort Suites Outlet Center

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 46 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable2 photos

    Comfort Suites Outlet Center

    SUITE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Comfort Suites Outlet Center

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Comfort Suites Outlet Center

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 46 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable2 photos

    Comfort Suites Outlet Center

    SUITE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites Outlet Center

8.8
Excellent
1,001 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.6 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
23 Jul 2026
Flordelina
Place was good..
10/10
Exceptional
21 Jul 2026
Kim
Great stay friendly staff. Would stay again.
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Roslyn
Large room. Pet friendly with no carpet. dog food, water and toys are available in the lobby. Breakfast had lots of choices. Close to many restaurants. Will stay again.
Family_with_children
10/10
Exceptional
13 Jul 2026
Mary
Location
Family_with_children
10/10
Exceptional
08 Jul 2026
VIMAL
Great location
Family_with_children
10/10
Exceptional
07 Jul 2026
casey
Great place to stay large clean rooms close to shopping and restaurants
Self
8/10
Excellent
07 Jul 2026
Scott
Breakfast choices were very poor. Everyday had the exact same choices and not once did they have bacon or a breakfast potato. While I understand this may be a cost factor. I mention this because with food allergies, you can tell what these things are and understand what is in them. Since the hotel does not label what the food it, it was imposable to tell if the food would trigger an allergy. For example, there were sausage patties but I could not tell if they were turkey or pork because they were not labeled. If I have a turkey allergy, how would I know what to not eat? I don't want to sound picky but this is one of the small differences that differentiate a good hotel from an excellent hotel.
Self
10/10
Exceptional
04 Jul 2026
Barinder
Would recommend this place.
10/10
Exceptional
03 Jul 2026
Casey
Great place to stay. Very clean and room was perfect bed was comfy with plenty of room to relax. You can walk to thr outlet mall and restaurants are very close.
Self
10/10
Exceptional
01 Jul 2026
Denise
Staff promptly greeted us and check us in. The pet friendly policy was helpful for my first trip with my dog. Breakfast was nice with many options.
2/10
Poor
23 Jun 2026
Janelle
Beware - sleeper sofa was covered in white mold. Unfortunately we arrived after dark and made the bed up in the dark so we didn’t see until the morning.

Our daughter is asthmatic and has had some issues since the stay. We would warn against staying in hotel, especially if you plan on using the sleeper sofa.

Everything else was average. Breakfast was ok, other than the potatoes (stay away from those), beds weren’t real comfortable, but got the job done, location of the room was loud. Wouldn’t stay here again.
Friends_and_family Family
6/10
Pleasant
22 Jun 2026
Haylee
Dingy, but not nasty.
Partner
10/10
Exceptional
20 Jun 2026
Will
Happy with the stay. Great Mexican food place near by.
10/10
Exceptional
18 Jun 2026
Rayanne
We had a really good experience. Walking distance to the Outlet Center and restaurants. The pool was nice and the breakfast was better than expected. I really liked that their quiet hours were posted and respected while we were there. The workout room could use some attention but we were able to use it for the most part. We have stayed there twice now and were happy with our stay.
Family_with_children
10/10
Exceptional
18 Jun 2026
Robbie
It was nice
10/10
Exceptional
14 Jun 2026
Trista
Great stay!
10/10
Exceptional
13 Jun 2026
waynette
Great location. Good breakfast served with real dishes and glasses!
Partner
10/10
Exceptional
11 Jun 2026
Trista
Great breakfast, clean rooms, friendly staff.
Friends_and_family Family
6/10
Pleasant
08 Jun 2026
Keith
Floor in room was peeling. TV remote barely worked. Beds easily moved.
Family_with_children
8/10
Excellent
06 Jun 2026
Philip
It was okay
Partner
8/10
Excellent
05 Jun 2026
JAMES
We only stayed overnight as part of a longer driving trip. It was my wife and I, along with our two small dogs. They gave us a room on the first floor, which was great. There was a side door to take our dogs out, but you can't come back in that way, so we had to come back in through the lobby every time. That was a bit annoying. The room was clean and comfortable, with the exception of the pillows. They are very small, which we're not used to. Unfortunately, we didn't notice until we were already in for the night, and I didn't feel like calling the front desk to ask for standard pillows. The pillows provided were very uncomfortable. Why does a modern hotel not provide standard pillows? Lastly, our room did not have a shower curtain or a bath mat, so I had to walk down to the front desk in the morning to ask for these things, which is really weird. The overall experience wasn't bad, as the hotel really is nice and clean. It just could have been better with a bit more effort.
Partner
10/10
Exceptional
25 May 2026
Kelli
Everything was exactly what we expected. And it was a great one-night stay for us.
Pet
6/10
Pleasant
24 May 2026
Jeremy
Nice area location. Close to alot of options to dine. Hallways smelled like wet dog, bathroom was very small, and the beds were squeaky.
Family
10/10
Exceptional
18 May 2026
Diane
After we were turned away from our reservation at Best Western for having a cat (and they claim to be pet friendly) we ended up at this place and it was wonderful!! They are truly pet friendly. It was very clean. Staff was great. We will definitely stay here again.
Friends_and_family Family
10/10
Exceptional
18 May 2026
Lawrence
Nice jacuzzi. Good breakfast. Hair dryer died and smelled like it would ignite when used in morning.
Partner
8/10
Excellent
10 May 2026
HAROLD
The main issue we had was the microwave didn't work.
Partner
10/10
Exceptional
02 May 2026
Wayne
Breakfast was great which is one of the reasons we always stay there when we are in Ashville. The location is good for us also. Staff has always been nice.
Family
10/10
Exceptional
29 Apr 2026
Stacy
Great stay
8/10
Excellent
27 Apr 2026
shelly
Chose this hotel for the pet friendly rooms. Front desk lady was excellent…friendly and helpful. There are two outside pet areas with waste bag disposal. Breakfast was very good. Will definitely stay again.
Partner
8/10
Excellent
26 Apr 2026
Dustin
nice rooms
10/10
Exceptional
19 Apr 2026
walter
Very great location
Family
4/10
Poor
12 Apr 2026
Sara
The property had an electrical issue which caused the elevators to be out & no lighting in the parking area. We weren’t notified in advance of this issue and my elderly father had a hard time getting to his room due to the elevator outage. The beds were very uncomfortable and feels like the springs are popping out. The pillows were old and bunched up. The overnight stay was less than desirable.
Family_with_children
10/10
Exceptional
09 Apr 2026
Melinda
Clean room
Self
8/10
Excellent
02 Apr 2026
Jonathan
Good stay for the money. Bed was comfortable and room was clean. Neighbor came in late and cranked their TV up loud was the only complaint, but the front desk took care of it.
Partner
10/10
Exceptional
01 Apr 2026
Melinda
comfortable stay
Self
10/10
Exceptional
31 Mar 2026
Renee
Room was clean, bed comfortable. Breakfast was good, although they needed more tables and chairs for eating. Breakfast consists of biscuits and gravy, sausage, eggs, cereal, yogurt, muffins, bagels, and waffels.
Friends_and_family Family
8/10
Excellent
29 Mar 2026
George
Breakfast service did not keep up with diners. Coffee was cold and ran out.
10/10
Exceptional
29 Mar 2026
Timothy
Breakfast was perfect with lots of options.
Self
10/10
Exceptional
24 Mar 2026
Kendra
Nice
6/10
Pleasant
22 Mar 2026
Shanel
Our room was located on the 3rd floor which was extremely smelly.
Combination of animal and moldy carpet.
Partner
8/10
Excellent
13 Mar 2026
Johnny
Staff was very pleasant and helpful. Rooms were very clean. Only problem was the fridge didn't work well. But everything else was nice! The breakfast was great and thank you for letting us book with you!
Partner
10/10
Exceptional
09 Mar 2026
Frederick
Great location/safe
Self
8/10
Excellent
08 Mar 2026
Caryn
Located just outside outlet mall
8/10
Excellent
08 Mar 2026
Mark
Easy check in. Staff accommodating for a few delayed arrivals in our party. The one elevator was quite busy. No clear signage to stairs which we would have utilized. OK breakfast. Coffee kind of weak. Very clean staff was on any problems immediately. Good location for dining
Friends_and_family Friends
10/10
Exceptional
03 Mar 2026
Erinn
Breakfast was hot and varied day to day with different waffle flavors and meat choices. Jacuzzi was clean in room. A bit humid and could use an exhaust fan though!
Pet
6/10
Pleasant
23 Feb 2026
Marko
Check in was seamless, I booked the suite with the jetted tub. Upon entering the room ( 414 ) I noticed that it seemed old / not well maintenanced. The ceiling has water damage, the tub had rust & the sheets & pillows had stains on them as if their washer / dryers were old and didn’t work well. I had to request all new linen & towels but the icing on the cake was the roach I spotted in the bathroom ! I contemplated changing hotels but I already stayed one night & only had one more night to go in which I wasn’t going to be in my hotel most of the time anyway. I moved all my stuff to the room above on the 5th floor ( 515 ). That room was significant cleaner ! I’m not sure why they didn’t put us in a room that was better kept in the first place !
10/10
Exceptional
16 Feb 2026
betty
The room was clean, staff was absolutely wonderful. Breakfast was good. Eating area was very clean, staff was constantly cleaning and filling the food and coffee.
Self
10/10
Exceptional
14 Feb 2026
Michelle
Friendly staff and overall a quiet location. Very close to the NC Arboretum, Blue Ridge Parkway and highway for a short drive to other attractions.
Self
10/10
Exceptional
03 Feb 2026
Andrea
Yes
Business
6/10
Pleasant
01 Feb 2026
Jennifer
Friendly staff.
8/10
Excellent
01 Feb 2026
Penny
The room was clean. I had everything I needed. The staff members were so nice. Due to icy conditions, I needed to add a night to my stay. The staff members were having trouble doing so. The staff needs a bit more training. The issue was resolved after a phone call to management. I was able to keep the same room. All and all, I would recommend this hotel.
Business Self
10/10
Exceptional
29 Jan 2026
Kathy
Excellent customer service!
Business
10/10
Exceptional
26 Jan 2026
Stephanie
Spacious, clean room, updated, loved the jetted tubn heat/ac worked great, quiet , front desk staff friendly and accomodating! 5 stars!
Leisure Self
10/10
Exceptional
18 Jan 2026
Lori
Friendly staff, clean, comfortable room
Leisure Friends
10/10
Exceptional
06 Jan 2026
David
Clean and spacious
Partner
8/10
Excellent
05 Jan 2026
Dennis
Got a lot for the money.
Leisure
6/10
Pleasant
03 Jan 2026
Amy
Jetted tub didn’t work!!!
Breakfast was good!
Partner
8/10
Excellent
02 Jan 2026
Yitzary
Overall, the stay was good. The breakfast, facilities, and mattresses were all fine. However, the bathtub was clogged, which made showering very uncomfortable and unpleasant. Aside from that issue, everything else was okay.
Leisure Pet
10/10
Exceptional
30 Dec 2025
Tom
We had a great stay. The property was pet friendly and super clean.
Leisure Family
6/10
Pleasant
29 Dec 2025
Eileen
Everything was good.
Leisure Partner
8/10
Excellent
22 Dec 2025
Kari
Nice room, very uncomfortable bed. Pillows terrible too. They go flat in an hour. Bathroom needs remodeled too.
Partner
8/10
Excellent
16 Dec 2025
Leland
Perfect location
Business_and_leisure Family
10/10
Exceptional
10 Dec 2025
Vita
Great service! Room very clean and comfortable!
Leisure Family
10/10
Exceptional
09 Dec 2025
Melissa
The room was clean, and we loved having coffee and water available all day.
Partner
10/10
Exceptional
01 Dec 2025
Lorinda
Nice room, very clean, nice front desk help. Nice location, would stay again if in town! Great price too
Leisure Self
10/10
Exceptional
22 Nov 2025
Michael
Very friendly and accommodating staff and comfortable room.
10/10
Exceptional
21 Nov 2025
Elizabeth
The whole experience was great. Front desk was very friendly and welcoming. The room was spotless and just what we needed for a nice restful night.
Leisure Family
10/10
Exceptional
19 Nov 2025
Alka
clean room,location,
Friends_and_family Family
8/10
Excellent
19 Nov 2025
Cesare
Clean room, convenient, and very friendly staff.
Self
10/10
Exceptional
16 Nov 2025
Megan
The room was great! It was clean and the bed was comfortable. I also appreciated that the curtains actually kept enough light out to sleep in a little bit. The breakfast was fantastic and the hotel staff was nice. This is a great location for visiting Biltmore as well as the NC Arboretum.
Partner
8/10
Excellent
16 Nov 2025
David
Room was clean.
Partner
10/10
Exceptional
16 Nov 2025
ANGELA
The Bed and pillows are so comfortable!
Wait until you step inside the shower. Fantastic pressure...hits just right! I enjoyed my stay. I was close to all I wanted to do and see.
Leisure Self
8/10
Excellent
16 Nov 2025
Tina
The only issue with the hotel was the dimness in the room. Light placement didn’t really match furniture placement.
Partner
10/10
Exceptional
14 Nov 2025
Briana
Very clean. It was very accommodating with my family of 3 and our two dogs.
Leisure Family_with_children
10/10
Exceptional
08 Nov 2025
Michael
ok
10/10
Exceptional
06 Nov 2025
Peipei
The room is big and the staffs are very friendly. Good location. It is next to the outlet and close to the mountains.
Leisure Family
8/10
Excellent
23 Oct 2025
Kelly
Room was spacious and clean,band the bed was comfortable, but the bathroom was very compact. We never got the room as cool as we wanted, but it was a good value for the price, for our one night stay.
Leisure Partner
6/10
Pleasant
18 Oct 2025
Harvey
Small bath. Not enough breakfast seating. Expensive for what it is. Ok bed.
Leisure Family
10/10
Exceptional
17 Oct 2025
Erwin
Very quiet, comfortable and clean.
Partner
8/10
Excellent
13 Oct 2025
jamie
Everything great. Room was clean. Plenty of towels, etc. But, the mattress on the bed bellied in the middle on both beds. Not the most comfortable.
Leisure Family
8/10
Excellent
10 Oct 2025
Nancy
The front desk lady was very hospitable and kind. Our room was clean but had a smell throughout our stay. Breakfast was decent.
Leisure Family
10/10
Exceptional
06 Oct 2025
Shekinah
Staff was very friendly.
Friends_and_family Family
10/10
Exceptional
24 Sep 2025
Rholand
Room was very clean. Staff was helpful and accommodating. Enjoyed the stay.
6/10
Pleasant
23 Sep 2025
Jacob
Bed is as hard as a rock. Wouldn't stay here if proximity wasn't as convenient to a job site. Price is a bit much for area and comfort, $10/more a night is much more comfortable at the hilton or Hampton Inn.
Business Self
10/10
Exceptional
09 Sep 2025
Tom
Pet friendly
Leisure
10/10
Exceptional
07 Sep 2025
Ray
Very clean! Pet friendly....staff very friendly, central location with tons of restraunts within easy walking distance. Huge beautiful outlet mall (Tanger) a quick and easy two minute walk away.
Leisure Partner
8/10
Excellent
06 Sep 2025
Jamie

Jetted tub didn’t work.

The jetted tub didn’t work.
Friends_and_family Family
10/10
Exceptional
31 Aug 2025
Aneeta
Perfect location.
10/10
Exceptional
31 Aug 2025
Stephanie
Hotel was a bit dated, but clean. Room was spacious, and we enjoyed the jetted tub in the room. Mattress was very soft, so great if you like that. Breakfast was pretty standard for included, continental breakfast.
Staff at front desk was very helpful when we needed a corkscrew to open wine purchased at Biltmore!
Leisure Partner
8/10
Excellent
24 Aug 2025
Carrie
Easy in and out. Across from outlets if you wanted, dollar tree down the road, and Chick-fil-A across the street. Rooms seem updated. Super soft pillows. Friendly staff. Slow elevator. Didn't get to use all amenities as only one night for Leanne Morgan show and many birthday parties and sports kids using pool area.
Leisure Family
8/10
Excellent
22 Aug 2025
jose
Don't clean the room
Business
10/10
Exceptional
18 Aug 2025
Kenneth
Nice!
Leisure Family
6/10
Pleasant
09 Aug 2025
Linda
The property was clean. Room service to clean is only offered every 3 days. You can request towels and linens from the front desk daily. Construction in the parking lot was too noisy where my room was located.

Extremely nice staff!
8/10
Excellent
05 Aug 2025
Bill
Very squeaky beds
Leisure Pet
6/10
Pleasant
01 Aug 2025
Wanda
Need new beds. And room was small to be a double room. And the bathroom was super small.
Leisure Family
8/10
Excellent
27 Jul 2025
Verified traveler

Smell

Room seems clean but had a funky smell out entire visit. Once we were in the room a while didn't really notice it. Free Breakfast has quite a few choices including waffles, eggs, sausage, biscuits, breads, packaged pastries, cereals, yogurt, whole fruit
Friends_and_family Family
10/10
Exceptional
25 Jul 2025
Lindalou
Super friendly staff and pictures dont justify the rooms! Super comfy and very clean!!
4/10
Poor
21 Jul 2025
Roxann
The staff was nice. However, our room had a terrible mildew smell, crumbs on the sofa. Had our room changed. Hall smelled bad. Poor breakfast selection. Pool visibly dirty.
Leisure Family
10/10
Exceptional
20 Jul 2025
William
The only thing that was worn or dirty was the hallway carpeting probably because they allow pets. Otherwise the facility was fine.
Leisure Partner
10/10
Exceptional
20 Jul 2025
Becky

Quick stay

Hotel staff is extremely nice and responsive.

Carpets in hallways are dirt and smell. Rooms are clean and nice.
Friends_and_family Family

Location & surroundings

Comfort Suites Outlet Center
890 Brevard Rd., Asheville, United States

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Comfort Suites Outlet Center

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