Falcon Naama Star Hotel

Egypt , Sharm el Sheikh -Dahab
SHARM EL SHEIKH, King Abdallah Street, 188
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75 reviews shown

8/10

Excellent

13 Apr 2026

Abraham

Decent breakfast, overall a nice hotel good value for money

Self

10/10

Exceptional

19 Feb 2026

Navaratnam

Very nice hotel. Cheap and best. All inclusive

4/10

Poor

28 Nov 2025

Anna

Communication with the hotel before hand was near impossible. Communication during the stay also very difficult.
Noisy guys in the room next door who appeared to be living there. 4 to a room and came home between 2&4am everyday making noise. Woke me most nights. Complained to management the night they were having a full blown shouting match.
Made the stay very uncomfortable. WiFi is very poor. Thankfully I was in town for business and spent all day out. Just slept there.

The location is a plus for it. Very handy.

Business

10/10

Exceptional

29 Oct 2025

Ahmadreza

Friendly staff and clean

Leisure Self

8/10

Excellent

21 Oct 2025

Kerollos

The hotel is very good, but it needs more variety in the food and should have daily activities and an animation team, as these are currently missing.

8/10

Excellent

02 Jul 2025

Friendly staff
Nice place to stay , Nice sandy free beach
Limited food
Good for money

Leisure Family

8/10

Excellent

23 Jun 2025

Samir

Its an old hotel, but regarding to the cost its reasonable. Staff are very friendly and very helpful.
Location is very convenient.

Self

8/10

Excellent

25 Jan 2025

Paul

I spent 3 weeks here and had a perfectly good time. Like most of the hotels of this calibre it's fine. It's not a 5 star western hotel, but that's not what you're paying for. The staff are always happy to help and are friendly (Especially Osama, the restaurant manager). I booked an single standard garden view room. My room was ok. It was clean and tidy with 2 single beds, a fridge, a flat screen TV (although only 1 English channels but this channel had no sound). It also has a safe in the wardrobe. The shower was ok but you couldn't really change the angle of spray. The garden view for my room was actually the 3rd floor courtyard area, so if you have your curtains open people walking past can look right inside your room. When I arrived I didn't have a TV remote, but I asked at reception and one was provided very quickly. Unfortunately the cleaning crew sometimes come to clean the room quite late (5ish) so sometimes you're in there when they are cleaning it, and they are not great at changing the toilet rolls or the shampoo and little soaps. Breakfast, lunch and dinner are served in the Restaurant by the pool. I only had Breakfast and Dinner included in my rate. This gets you the food but no drinks, except water, or coffee in the mornings. Taste and quality wise, I thought the food was pretty good. The pool area is quite nice. You have access to a private beach. You need to get a voucher from the security guard. All in all I had a good stay at Falcon Naama Star Hotel.

Leisure Self

6/10

Pleasant

01 Jan 2025

Kathleen

Cheap hotel, bit grotty

Very cheap hotel in a good location for Naama Bay. The hotel is very old and worn, looks a bit run down. When we arrived, we waited for 30minutes for our room (considering wed arrived late). Room wasn't clean and right next to speaker system and the windows are so old you could hear everything until midnight/1am. As we were up diving early every morning we asked to change rooms and were given a much nicer, quieter, cleaner room. The breakfast is not great, mostly just sweet pastries and beans, hardly any fruit, although the omelette cook was very good.dinner was ok, but of a varied mix although fairly sure my husband got food poisoning from the fish one night. Speaking to others we were diving with, they said the hotel had gone down hill over the last few years. Good location and very cheap, but I'd give the food a miss and just eat out instead.

Partner

10/10

Exceptional

17 Dec 2024

Tarek

The location was great and the staff were professional and very friendly and helpful. The dining facilities were excellent with good breakfast and dinner variety. The quality of food was good however I suggest different menu each days rather than fixed ones. The hotel provides access to private beach free with free towel and settings. The hotel has nice swimming pool. The room was clean and spacious with comfortable bed and air conditioning. The bathroom was good with powerful hot water. There is in site SPA with sauna, streaming room and massage services. Highly recommend and it was good value for money.

Leisure Self

10/10

Exceptional

16 Dec 2024

Iain

Winter break

The staff are amazing. Food is good but a little repetitive. The hotel is clean and in an ideal spot for quiet days with the town centre a 5 minute walk away and the private beach a 10 min walk.
You must get a data plan as the hotel wifi is spotty at best.

Self

8/10

Excellent

11 Oct 2024

Josefina

The WiFi connection was really poor.

6/10

Pleasant

02 Mar 2024

Lea

The hotel is old but the bed are nice and clean but washroom and water are not. Food are good too. We still enjoy our stay because all the staff are friendly and nice.

Leisure Friends

6/10

Pleasant

20 Jan 2024

Marc

You get what you pay for.

Solo trip away diving, the hotel provided everything needed, Reasonably nice food, Beer, and a comfy bed. But in general the hotel is dated and quite tired, not somewhere that I would bring the wife for a holiday. But the staff were pleasant and helpful and it was value for money.

Self

8/10

Excellent

04 Oct 2023

Benoit

A Wonderful stay considering the price, but the Wifi was very weak and the music played in the pool area in the evenings was often obnoxiously loud.

10/10

Exceptional

17 Sep 2023

Tarek

I enjoyed my stay at that hotel so much. The location was great just 20 minutes drive from airport (~£10 each way or 300 Egyptian pound). The staff and service were excellent and the option of all inclusive was great value for money and included free breakfast, lunch, snakes, dinner and alcoholic and none drinks (~35-40/day for 2 persons). The food was great with a lot of options and varieties. The hotel offered free beach and towels. The beach was few minutes walk. There was was outdoor pool and spa facilities. Highly recommended.

Leisure Friends

10/10

Exceptional

17 Sep 2023

Tarek

Leisure Self

10/10

Exceptional

30 Nov 2021

Edbar

Excellent employees, Perfect location.

Excellent customer service. Employees were super nice and very hard working. The breakfast was very good with a lot of options and choices. They are not planning to expand and remodel the hotel with completely new segments with new rooms and a swimming pool.

Partner

4/10

Poor

02 Sep 2021

Mohammed

Bad reception behavior

Friends_and_family Friends

8/10

Excellent

02 Mar 2020

I.Hatum

Staff are very helpful very caring very pleasant and co-operative
Some upgrading to the rooms furniture is needed

Leisure Family

8/10

Excellent

07 Oct 2019

Verified traveler

the staff are very helpful, room furniture needs some attention

Leisure Family

8/10

Excellent

28 Sep 2019

Gregory

Sharm revisited

I checked into this hotel as planned and was happy with that. The room was not as good as I had previously in 2017. However, as this Hotel is so near the action/attractions of Naama Bay, I was happy and the staff are brilliant. After the hiccup of not having a basic necessity like toilet rolls, and no hot water, I enjoyed my stay. But if it's luxury you want, then don't stay here.
I found the ACE animation team very friendly
The consensus of opinion is that the Naama Blue Star is better than the Falcon.

8/10

Excellent

18 Sep 2019

Mina

Staff are very helpful
Not all rooms good
It is fair comparing the amount we paied
The Rooms are not very clean ,house keeping are very polite and helpful but need improvement
I found insects at the bathroom

Leisure Partner

2/10

Poor

29 Aug 2018

Saeed

Very bad hotel. Not reach one star

Very much dirty. Not clean. Every thing bad. Soon as we arrived to the hotel we couldn't stay for more than 15 mints. That hotel impossible to reach 1 star not three. We cancelled the reservation at the time and booked another hotel. We did lost our money as non refundable but we couldn't believe we can spend our holiday in this hotel

8/10

Excellent

26 Jun 2018

Bill

Nice Hotel near the Namaa beach and walking area

Only the food need to be change.the staffs good, the room is clean , the location is very good, also the price is good , I really recommend.

4/10

Poor

14 Apr 2018

Verified traveler

Busboy wanted to fight with me and staff are very rude that the manager had to apologize to me. No visoters are allowed in the hotel or near your room. Security are following certain forgeiners cause they are acting as religion police. Staff very rude.

8/10

Excellent

10 Apr 2018

Fabio

We liked the hotel very much. There are a lot of options in Sharm and we picked this one because the price was great, and we didn't get disappointed.
Most of the staff members are very helpful, some are more efficient than others, but at the end, the job gets done. We had a couple of problems with the room, but they were fixed promptly and effectively.
We stayed 3 nights with half board, but at the end we were thinking we should've bought the all-inclusive option. You can also buy the lunch separately and the price is very affordable compared to other restaurants in Sharm. We thought the food at the restaurant was great.
I bought the VIP massage for my wife and she didn't find it great compared to other massages she's had before, but the price was good. (I thought it was kinda expensive for Egypt)
The hotel has a tour office and the prices are competitive, but we bought most of our tours from another tour office nearby.
Hotel is in a quiet section of Naama Bay, but it's only short walk from the restaurants, bars, shopping, etc. We were actually able to get some rest in this hotel because of this... no mosques around, no bars around, and they turn off the pool music around 10pm, so that was great.
If we ever have the chance to go back to Sharm (there are a few things we didn't do because of time), we would definitely consider this hotel again. Great price, great food, good rooms.

4/10

Poor

08 Jan 2018

John

Dirty and poor mangement

Room was dirty..sheets had hair and stains.. food was disgusting.. manager could care less.. Left after first night.. booked for 3 days no refund ..apology or even cared why we were leaving... still charged me for the coffee and bread we ate. shower broken ...tv from 1975...we brought giant towels with us and covered bed to sleep on ...its a kilometer from bsach... but for double the price you can stay at a 4 star hotel on the beach. ..with nice beds clean rooms ..polite friendly staff ...price not worth the lack of hospitality or dirty rooms ...I was there only one day but could go on and on what a disaster this place was... every time I left hotel some guy asked me\" where you go??\"... as if i was a prisoner and we also had to wear their plastic bracelets? said all hotels did this.. well not at the Marriott.. they didn't make me wear one. Never listen to someone when they say \"it's cheap hotel but really good\" now I book only one day at unknown hotels so when I go on vacation in case I don't like hotel I won't lose the other booked days..

8/10

Excellent

27 Sep 2017

Sam

good location close to everything you need

we had great time, we love SSH and the people that live there

10/10

Exceptional

20 Mar 2017

ammar

Worthy stay.

It excellent and more worthy than what you pay for it.

Family

8/10

Excellent

19 Jan 2017

Hinda

Good location close to the old shops and beach

All in all we enjoyed our stay very much, I recommend it to all my family and friends

10/10

Exceptional

02 Nov 2016

Adham

very good

excellent

2/10

Poor

20 Oct 2016

Deio

So bad hotel , it's not a hotel it's just motel no

It's not a hotel it's so bad like motel without any facility, staff is so bad and not clean . The room is so old and not clean

8/10

Excellent

10 Oct 2016

wael

nice hotel but not for sea..

it's good. but the hotel is a bit far from the sea

Family

8/10

Excellent

06 Apr 2016

Verified traveler

Hotel was nice compare to

We had Booked from Hotels.com (All Inclusive) but when i reached at the hotel, I was shocked that it was booked for bread & breakfast only, Then I called Hotels.com and findout Mistake was from Hotels.com & they asked me for a refund, Now how can any1 accept a refund?? drove 8hrs by car for a refund?!! it took me 4hrs to solve this problem via Hotels.com Call Center, This review is for Hotels.com not for the hotel it self !

Hotel was nice compare what you paying for

Family

4/10

Poor

13 Oct 2015

Verified traveler

There is not free wifi, the room was not very clean but the price was good

4/10

Poor

12 Jul 2015

Verified traveler

Never again

I thought overall the hotel was okay. I was upset when I paid £15 for wifi that only worked in the reception. I also had a serious incident with a hotel staff who got fired for touching me and asking for intercourse when I was in my room on my own. I was very disappointed and will never be returning to the falcon namma star hotel

6/10

Pleasant

03 Jul 2015

MadMitch

Close to Emporer Divers and Naama bay amenities

This is the third time I have stayed here. The staff are great and the hotel is well placed for a quite-ish night and close enough to everything Naama bay offers without the need for taxis etc. The communal areas are well kept and staffed and the pool area is good. The hotel has a bit more wear and tear than last year and the rooms could do with a good décor refresh. We were promised an upgrade as returing customers but this didn't happen.

My diving buddy and I shared a twin room which was basic. The AirCon didn't work below 26DegC and the staff were unable to fix it. The safe was pre locked by the previous occupant and the staff were able to open it with a screw drive in about a minute (Needless to say we didn't use the safe as the suitcase padlocks were stronger.

For two days I didn't have a quilt cover despite daily room service. Room was not cleaned that well as coffee cups and some food crumbs were always left behind. It became a betting game to see when they would be brushed up.

8/10

Excellent

25 Jun 2015

Elias

Nice and quiet hotel but far from the beach

Nice and quiet hotel, cheap price for the room, several facilities, clean and comfortable roomsrooms but a little far from the beach

8/10

Excellent

24 Jun 2015

Said

Great

It was good

Partner

4/10

Poor

23 Apr 2015

Pollla

I wouldn't never go bk there again ! Horrible staff especially in reception. not friendly nvery rude . Bed small and uncomfortable .I couldn't open the windows was so hot air conditioner was broken.etc

6/10

Pleasant

03 Mar 2015

Verified traveler

Could be Better. Loose floor tile. Door handle broken to shower.

8/10

Excellent

26 Jan 2015

ANTHONY

January 2015

Room was very comfortable, restaurant had a wide selection of food, walking distance from the town.

Partner

6/10

Pleasant

01 Dec 2014

MUHAMMAD

Good value for money but not clean

Pros:
- The location of the hotel is awesome.
- Good value for money being a 3 stars hotel.
- Friendly and helpful staff.

Cons:
- Very bad and poor quality of food and not fresh or tasty at all. The dinner seemed like it was microwaved or just heated. I ignored the dinner at the hotel and bought food from Naama Bay restaurants during my stay.
- The bathroom was very smelly even after the room service guy cleans the room.

Advice to who are willing to stay at this hotel: Don't book the room with dinner or lunch.

Family

8/10

Excellent

20 Nov 2014

wahib

nice place rate 7.5

great..clean hotel...but location need a free facility to go to beach .

8/10

Excellent

21 Oct 2014

Verified traveler

Great place

4 star location right on tip of nama bay .. 5 mins walk to shopping , casino , cafe , nightclubs , bars , restaurants. Beautifully located --

Will stay again .. 10 mins from airport .. 100 EP airpot to hotel and 40 EP from hotel to airport .. Good place to stay for a few nights

6/10

Pleasant

26 Sep 2014

HAZEM

It's ok, but far away from beach

High car fare to go places, food was not satisfied, no attention to visitors, and no friendly atmosphere.

8/10

Excellent

15 Aug 2014

Verified traveler

Hotel was in a great location. Even though the facility is dated the overall cleanliness is acceptable. The staff was extremely nice and helpdul.

6/10

Pleasant

23 Jul 2014

Nevaeh

Assistant Reservationist \"Amr\"

The overall staff was friendly. They are very strict when it comes to customer satisfaction....meaning this does not mean anything to them. They will not give you anything whether you are right or wrong. My reservation said breakfast through the booking site but the hotel said it was an error and instead of honoring the reservation it was take the room with no breakfast or leave. We left. We had stay 10 prior to this and they cheated us during the first reservation. We extended, but only could do this online.

4/10

Poor

09 Jun 2014

Lloyd

Nothing Special

The staff wasn't unfriendly, but they just weren't overly helpful, either. Location was OK, but the hotel was crawling with young children up at all hours of the night screaming and running down the halls (I understand that this isn't the hotel's fault). The room was overall clean, though it never really smelled clean. The internet is an absolute joke. It doesn't work in the room, and it sporadically works in the lobby...so I had to conduct business while sitting in the lobby full of loud kids and their smoking parents. For the price, I couldn't be too picky, but I'd rather spend 10 extra dollars a night and stay closer to the beach and have a slightly nicer hotel.

10/10

Exceptional

08 May 2014

Wendy Ruggieri

The staff were totally amazing!!!!

Loved every minute! So much so that I extended my stay from 10 to 16 days. The hotel Manager (Khaled Mahdy) was a lovely man who wanted everyone to be happy and went out of his way to ensure that they were. The staff were very friendly and always helped if you had any problems. There is not one bad thing I have to say about this hotel!! Not one!! I travelled alone but all the guests I met took me under their wing and for that I am very grateful. I have met some amazing people and I will never forget this trip. Thank you to all the staff at Falcon Naama Star, particularly Ahmed, the restaurant staff and the Manager. I will see you all very soon, W :-) x

6/10

Pleasant

26 Apr 2014

Verified traveler

Good location,very basic, there are better options

This hotel has a small pool. The room I got does not have a window to outside (only a window on corridor next to the door). There are other better rooms in the hotel. The room had a bad smell. The pool is small. Sunbeds are made from plastic and so are the chairs next to the pool. Pool bar was closed in the morning. The restaurant is clean. You get access to Viva beach (small and sandy), and if you have all-inclusive you will NOT get anything for free in the beach. Shores Golden is much better in everything (much much bigger beach, better pools, ...) except for the main restaurant which is cleaner. Not a good value for money. Guests are mainly from England, Eastern Europe and Egypt.

10/10

Exceptional

15 Apr 2014

R. Roach

Nice & clean hotel with a friendly staff and conve

Hello,

I booked in falcon star hotel and I never been to Sharm elsheikh Egypt 5 years ago and I was a bit concerned about my trip specially after what we see daily on the news and I wasn't sure about the service at the hotel since it's not a 5 stars hotel. The service I received with my dad at the hotel was amazing and incomparable, you can say 5 stars hotel, each staff member from each department made us feel welcomed at all times. The general manager is a type of guy who never sits in his office and it looks like he's hands on training.

Montasser-Mohd from the front desk were amazing and very friendly and professional.

Haitham from HK was so nice and so clean.

Ahmed from the bar in food and beverage was so nice.

All Bellman were so nice and helpful.

Finally, very helpful, accommodating staff & professional.

Great property, very clean and the staff non stop cleaning , also the hotel has a very convenient location. Egypt is a very safe place now and I highly recommend this hotel to any one & the best thing about this hotel , great for families, honeymooners, couples, kids, old people and people with special needs.

Thanks

2/10

Poor

20 Oct 2013

Sherif Mostafa

Uncomfortable Stay

Upon checking in, the receptionist (his name is Mohamed) informed me that he couldnot check me in before 2pm although it is written on the site check in 12pm. I showed him my booking confirmation and he replied that Hotels.com does not concern him and there is no obligation to stick to what is written on the site. He was rude in his argument with me and seemed careless and he even said he would cancel his contract with Expedia making me feel that booking through internet sites is very much degrading, and they care less for this type of booking. The room was ok except for bathroom: water from shower overflows to everywhere on the floor and water was dripping from one water stopcock all the time. They opened the door when my wife was sleeping alone just to ask how many persons are in the room!!. I had to check out at 9 pm and go somewhere else. I will never return to this hotel

Family

8/10

Excellent

26 Jun 2013

Verified traveler

Great hotel if you are a diver

Booked to use just for somewhere to sleep whilst on diving break. Perfect for somewhere to sleep after a day on a boat. Easy walking distance from Naama Bay to the dock to catch day boats. Priced paid was a bargain and included basic breakfast from 7.00 am. Towels provided and plenty of sunbeds around the pool if you have time to relax.

6/10

Pleasant

28 May 2013

bee

Great location!

A good hotel in a great location. The breakfast in the mornings was fantastic. However there are problems with the water and we were having cold showers everday. This is the only reason we wouldnt go back to this hotel.

8/10

Excellent

17 Apr 2013

Verified traveler

Excellent for the price

Great Place, Great Location, 5 minutes walk to NAAMA BAY CENTRE.. everything very close by, night life, restaurants, shopping, you name it. Hotel itself is a 3/3.5 facility with good room, safety box. I wish they had free internet and toiletries. Take your own. Overall I will definitely recommend as single or family accommodation. Nice and clean.

6/10

Pleasant

01 Apr 2013

Verified traveler

For that price it's OK

Hotel isn't new one and has some shortcomings, like old furniture, not tasty meal, stupid and not relevance taxi service

2/10

Poor

09 Mar 2013

Sami

I would not recommend this hotel to any one

The Staff are not friendly they act agressively with hotel guest. There services are very poor, despite you give them money they do not even provide you the services that they
should. They do not have respect for guest, it is just like you are in preson.

10/10

Exceptional

12 Jan 2013

Charming Sheikh

Excellent Winter Sun

Friendly staff, good location, nice pool area.
Fabulous New Years party!

Partner

8/10

Excellent

22 Nov 2012

shannon

Good price for Sharm

Great hotel to stay in Sharm on a budget. Located in naama bay, it is a 10 minute walk down the street to the tourist area, and a few minute walk down from the main road where the taxi drops you off. I think this classify's as a 3 star hotel. I think most of the people who stay here are all inclusive package tourists from England and Russia. The rooms are clean , big, and comfortable. I booked a tour through Jasmine Tours. His name is Alex and he picked me up from airport too.I reccomend him. The beach access is mostly private here so I think it is best to access the hotel's beach and then walk down to another hotel beach and hang out there.

6/10

Pleasant

21 Oct 2012

cakelady

Nice hotel

Good value for money. It's not a first class hotel and the shower/bathroom let it down as the bathroom floods when using the shower.
If you are looking for a hotel that is more of a base while you are out enjoying all that Sharm has to offer, then this will suit you, as it did us. The location is good as it's close enough for a short walk to the hub bub of night life, restaurants and markets, but not right in the middle of it. Over the road is a great value internet cafe where they also sell mobile phone sims, also Discovery Safari where we booked our tours at a much cheaper rate than in the hotel, plus Discovery Dive shop.
The beach is about 15min walk (seems much further when coming back!!). It's not a fantastic beach, but its ok. There are other nicer beaches in Sharm.
The staff are super friendly and bend over backwards to help

10/10

Exceptional

04 Sep 2012

Nikko

Great Hotel for Everyone !!!

Falcon Naama Star Hotel is in great location. Across the hotel is a grocery store and internet cafe. Few meters before and pass the hotel are two security checkpoints which makes us feel safe. About less than ten minutes walk from Naama Bay center. Fifteen minutes drive from the airport.

The staff are just great. The manager on duty gave us a ground floor room with balcony as I requested on Expedia. Huge room for two. They clean our room everyday. The two housekeeper ( room 1123) are so wonderful. They are the best !!!! They make me all kinds of decorative towels everyday. My favorite is Julia. Special thanks to both of you guys !!!!!! I am sorry, I am not good on remembering names.

The buffet breakfast is included which has different varieties everyday. We had dinner twice at Falcon which is great.

There is nothing negative I can tell about Falcon. It is a wonderful Hotel with great Staff.

10/10

Exceptional

09 Jun 2012

Verified traveler

loved it- want to go back!

Excellent experience. The room was large. The ac didn't work at first but when we called the front desk they were there within 10min. it was fixed- no other problems. The breakfast was good. The guy arranging tours was nice and honest. It's a pleasant walk to the ocean- but we also didn't look into shuttles- maybe the hotel offered it but we didn't ask. It's close enough to the main street, I think if we were on the main street it wouldn't have been so nice because the little town comes alive at night! Loved it- want to go back! Eat at The Tavern restaurant if you like are missing comfort food- it was AMAZING!

6/10

Pleasant

23 Jan 2012

Jamie

Just alright for one night!

We've been there for one night and think it was enough. Receptionists were not very friendly and our room wasn't the best (smelly toilet). Swimming pool was closed too early as they do the dinner party around it. Food was OK, but the waitress was every time remembering us about the prices. Entertainment show was the best but people stood up limiting the view (probably a little bit of organisation will be great). Location is good as well. Definitely, there are better hotels in Sharm just for a little bit more.

8/10

Excellent

04 Dec 2010

Rehab

Missing Sahrm Elsheikh

it was nice staying in the hotel,, easy to go to naama bay its only 5 minutes walking
and easy to find taxis if u need. some rooms are big enough for 3 persons to stay
it is not a luxurious hotel,, but very good that if i go to sharm el sheikh insha'Allah i will stay in it again. u can find everything you need around the hotel, the staff are nice and kind

10/10

Exceptional

01 Apr 2026

AKİF

Cok begendim guzel otel

Self

10/10

Exceptional

28 Mar 2026

AKİF

Otel guzel temiz ve merkeze yakin calisanlar yardimsever yemekler lezzetli

Self

8/10

Excellent

21 Feb 2026

elena

Stanza discretamente accogliente, l’acqua calda tardava ad arrivare, frigo non funzionante, un po’ di odore di chiuso all’entrata

6/10

Pleasant

11 Jun 2025

André

Transport vers l'aéroport n'est pas fiable

Leisure Self

2/10

Poor

07 Jun 2025

Niyazi

Room & Cleaning Disaster: Upon entering the room, basic amenities like towels and slippers were missing, and we were informed that towels required an extra charge. The linens were stained, and the room was NEVER cleaned during our entire stay. The furniture was falling apart, and there were only a few hangers in the closet. The curtains were old and worn, barely closed, and did not block the light. Don't be fooled: NONE of the advertised amenities like kettles, cups, or tea/coffee shown in pictures were provided.
Staff & Service: The employees were extremely rude, indifferent, and sullen. The receptionist's attitude, in particular, was very unsettling. Far from being helpful, the staff made every interaction more difficult.
The Food Was Utterly Awful: It was the worst hotel food I have ever encountered. Everything was bitter and loaded with heavy, unidentifiable spices. The desserts at the open buffet were clearly made from the cheapest possible ingredients. It was impossible to find even decent fruit at the supposed \"all-inclusive\" buffet.
Unusable Pool: The pool was so poorly maintained that it was completely unhygienic and we could not use it.
Deceptive Info & Extra Charges for Everything: They even asked for an extra payment for beach towels. Despite \"airport transfer available\" being advertised on their website, they demanded an excessive fee for the service.
Terrible Internet: The internet speed was incredibly slow, making it practically unusable.

Partner

8/10

Excellent

07 Feb 2025

Jenny

We did not get the room we booked during the check-in. We received the Breakfast Box after several reminder, only. It is not the newsted hotel, equipment as describted. Animation finished before 22pm, so it could be a quiet hotel, unfortunately, it is very laud after 22pm around the hotel.

Partner

8/10

Excellent

16 Jan 2025

Valeria

Non abbiate pretese sul cibo...
Non abbiate pretese dal personale perché non capiscono bene l'inglese

Leisure Friends

8/10

Excellent

16 Nov 2024

Elvira

È la seconda volta che torniamo in questo hotel ed è un ottima soluzione qualità prezzo,vicino al centro e cin un personale gentilissimo