Name: Novotel Sharm El Sheikh
Address: Naama Bay, 32, Sharm El Sheikh, 46619, EG

10/10

Exceptional

23 Jun 2026

Nicholas David James

Awesome
Property with great staff

Self

8/10

Excellent

18 Jun 2026

Christian

Excellent hotel and staff. Food and drink options could be significantly improved.

Self

10/10

Exceptional

04 Jun 2026

Arzu

One of the best hotels I have been too. Staff is friendly. The food selection is amazing. Beach and pool are awesome. The rooms are pretty clean and get cleaned often. I wish we stayed longer. Would be definitely coming back soon !!!

Partner

10/10

Exceptional

30 May 2026

Khaled

Clean room great staff wonderful place

Friends_and_family Family

10/10

Exceptional

22 May 2026

Marek

Perfect

Self

10/10

Exceptional

13 May 2026

elamin

I like it and my family like it very close to the beach

Family_with_children

10/10

Exceptional

06 May 2026

Jessica

Great place. We booked a pool room on the beach side (as opposed to palm) and really enjoyed our stay. My first all inclusive, made it easy for food and drink, but could still wander up the promenade to choose something else in town if we wanted. If I came back to Sharm, I'd choose Novotel again... great pool(s) as you could also use Palm side, entertainment, food and drink and most of all, beach location!

Friends_and_family Friends

8/10

Excellent

01 May 2026

Fatma

The room and the food was ok
The staff were very friendly

Friends

8/10

Excellent

17 Apr 2026

Vanessa

The hotel facilities and pool were great, but the true highlight was the beach and its vibrant coral reef, teeming with diverse marine life. Our room on the beach side was both clean and comfortable.
While the service was adequate, there is room for improvement, specifically regarding cleanliness in the buffet area, where tables were often sticky. The food was the biggest disappointment; the selection lacked variety and often felt like repurposed leftovers. However, given that food quality seems to be a broader challenge in Egypt, I wouldn’t want to rate the hotel solely on that experience.

Partner

10/10

Exceptional

06 Apr 2026

Oscar

Great hotel, location and staff

Friends

10/10

Exceptional

30 Mar 2026

Anatoli

I can say only about room and stat - perfect

Family

10/10

Exceptional

26 Mar 2026

Melanie

I had a great stay at Novotel. The hotel was clean, modern, and very comfortable. The staff were very friendly and helpful, and the location was convenient. I would definitely stay here again.

Friends

10/10

Exceptional

22 Mar 2026

JULIE

Nice hotel with a beautiful pool. Located very conveniently to restaurants and boardwalk. Would definitely recommend

6/10

Pleasant

11 Mar 2026

Dean

Not a review writer but wanted to leave my thoughts. Hotel. Good. Rooms good. Pool and beach good.
Food terrible. The fact you have to check out by 12.00 and they take your wrist band leaving you to have to pay for drinks. Terrible

Self

6/10

Pleasant

10 Mar 2026

TRACEY

Average Red Sea hotel. Novotel el Borg Cairo is far superior. However, good rooms. Some excellent reception staff who compensate for Egyptian staff questionable capability for quality service. For Red Sea tourism this would be a very an acceptable two week package stay. In this case- it was a previous night stay for early flight which was extremely convenient .

Business

10/10

Exceptional

28 Feb 2026

TRACEY

Yuraslava (reception staff) an outstanding and capable team member was exceptional in her service and ability to provide solutions for international guests. IFTAR was exceptional and the staff graciously accommodated international Muslim guests halal options. Rooms were outstanding. Whilst Sharm is not an authentic Egypt destination- this was a superb 1 night stay choice between Mt Sinai and early flight departure to Cairo for my tour group.

Business

10/10

Exceptional

14 Jan 2026

JAFAR

Wonderful stay... Excellent team... Thank you to everyone... Manager Ghadeer... Receptionist Mazen... Transportation service Ali... We will always stay at this hotel

Business Family

8/10

Excellent

28 Dec 2025

Syed

On this trip I have stayed at Novotel (Naama Bay) for 6 days and Sharm Grand Plaza (Nabq Bay) for 4 days. Overall, Novotel is in a great location, 10min walk to main Naama Bay bazaar and night life. The hotel room was on Palm side, and room was clean and spacious. Daily cleaning and minibar topped up with water. The staff are really helpful and very friendly. I would not hesitate to stay here again. On the negative side, the food is not always fresh so keep that in mind when eating cold food. If eating hot food then no problem. After 6 days we did get a tummy bug. The air conditioning is switched off in winter which is an issue for those of us from Europe as it’s not our winter. The hotel did help by providing 2 powerful fans in our room. I thank all the staff especially Dory in guest relations, Yousef and Yahya in the kitchen as well as Sherif who made amazing pizzas for us. I would stay again. When you checkout at 12noon, they cut your all inclusive wrist band and are not allowed to enter restaurants or take any drinks unless you pay extra. Something to be mindful if you have a late evening flight. I understand that this is common practice in Sharm hotels.

Leisure Family

2/10

Poor

25 Dec 2025

Mohamed emad ezzat

This hotel shouldn’t be 5 stars the max is 3 stars
The food is garbage
The animation for kids starts at 8:30 pm where the kids suppose to be sleeping

10/10

Exceptional

16 Dec 2025

Jasvinder

Room was spacious.
Staff were very helpful and nice

Leisure Partner

8/10

Excellent

01 Dec 2025

Betül

Towel was dirty.

Leisure Partner

6/10

Pleasant

07 Nov 2025

SAMIR

My experience with the hotel booked through Expedia fell significantly short of the standards expected from a five-star establishment. From the onset, there was a palpable sense that Expedia guests were treated as a lower priority, receiving what felt like leftover room allocations and being subject to discriminatory treatment compared to other guests.

This second-class experience extended to the dining. The quality and selection of the open buffet were not commensurate with a five-star rating. Furthermore, the service at reception was consistently impersonal, with staff who rarely offered a smile or a welcoming demeanor.
While I understand the environmental importance of a no-plastic policy, its implementation at this hotel significantly detracted from the guest experience. The policy felt less like an ecological effort and more like a cost-cutting measure, as it failed to provide decent alternatives for all-inclusive guests.
For instance, being charged for bottled water, while the only included option was dispensers with an unspecified water source, was unacceptable. Furthermore, the reusable plastic cups offered at the beach were not consistently available to all guests.
Compounding these issues was the dismissive and often unprofessional attitude of several male bartenders, who made us feel like an inconvenience rather than valued guests. I have documented these concerns with photographs.

Friends_and_family Family

10/10

Exceptional

10 Sep 2025

Khalid

Spa and onsite booking of activities

Leisure Partner

6/10

Pleasant

08 Sep 2025

Loai

Called to confirm the booking at 11:00 am and was advised the room was ready, told them I'll be there for 2:00 pm to ensure I don't have to wait. When checking in I asked for a room where everything works unlike the previous stay at Movenpick, they laughed as said of course everything works, they made us wait half an hour in lobby and forgot to follow up. Finally when the room was ready we went in the room and maintanence advised the room was not ready due to leaking air conditioner and they were fixing it as there was leaky water. We waited another hour and once in the room, the safe didn't work as the a/c leak damaged it, the fridge didn't work well, and there was poop in the toilet. We told the manager he said ok I'll get you a new fridge, but it was already our second day and we just left it as it.

10/10

Exceptional

03 Sep 2025

Ghada

Met and exceeded our expectations. friendly, helpful, very responsive staff. Amazing facilities very well maintained, clean, and top notch amenities. Location near Nama bay 15in walk to a strip bursting with activities and entertainment. On site booking of activities was a big plus. We had a great time

Leisure Family

2/10

Poor

04 Aug 2025

Hossam

It was a bad experience.

The room space was good, but the service was poor. The air conditioner was leaking a lot of water into the room.
The services targeted a specific category of guests.
The restaurant lacked variety, and the juices weren't good!
We booked two rooms for a family, but upon arrival, we were given rooms far apart from each other!
It was a bad experience.

Friends_and_family Family

2/10

Poor

22 Jul 2025

Moath

…

Leisure Family_with_children

6/10

Pleasant

25 Mar 2025

Mark

Staff in restaurant and bar very good. Management seems lax as items in room needed fixing. Beach needs better cleaning. Many Sunbeds need cleaning and repairing. Beach towells old and grubby. Stayed a week, spent a lot so disappointed to be charged $30 for 2 hours late check out

Leisure Partner

10/10

Exceptional

03 Dec 2024

Luis

This hotel and its amenities are exactly as they appear in the pictures. It’s in a great location for long walks and is very kid-friendly, with lots of activities available.

Leisure Self

8/10

Excellent

30 Nov 2024

leona

Many thanks for making my brief stay very relaxing, comfortable and quite pleasant.

Particular mention to Sofia, your beautician, for her care, attention and artistry in providing me with a great nail service to welcome in the Christmas season.

Leisure Self

10/10

Exceptional

14 Nov 2024

Gulru

best plaj

Leisure Friends

10/10

Exceptional

12 Nov 2024

Alisha

The hotel is beautiful with amazing views! We would recommend this hotel for our family to stay there upon return

One of the workers named Ali made our stay pleasant he is such a kind hearted and cheerful man

Partner

8/10

Excellent

21 Oct 2024

Hasnaa

It was good, food on the other hand didn’t meet expectations

4/10

Poor

06 Jun 2024

kevin

Reception Staff good at arrival and departure. Rude, arrogant,ignorant bar and waiting staff.Do not expect to be rudely dismissed with a wave of hand at any hotel.let alone an alleged 5* hotel.
Food was very poor. Ist time ive seen Grey chicken. Not too keen on meat being served on the bone either. Mmmm leaving today with food poisoning and this is best bit. Definitely will not return nor recommend Novotel or sharm el sheikh tbh.As a much travelled british holidaymaker I do not expect to be waited on hand and foot, however, there was a clear distinction made between us and the other russian and middle eastern nationals staying at this hotel. Unacceptable and this place would maybe get 3* in arab Emirates or Europe/rest of world, in my opinion,.

4/10

Poor

21 May 2024

walid

Novotel Palms is a Scam. If you don't get a beach wing room, be ready to the fact that you will be placed in the Palms wing, which is really a different hotel, with a different reception across the street, thus much farther from the beach. Don't tell your taxi you're going to Novotel Sharm El-Sheikh, but that you're going to Novotel Palms ... even though it is portrayed here as if it was just a different section. I was very annoyed and am convinced that this is very dishonest and Novotel should correct it by clearly specifying that it is a different hotel where you have to cross a 6 way street to get to the other hotel with the beach.

Friends_and_family Family

8/10

Excellent

01 Dec 2022

ELI

very good more space

good place th rteam is good helpness
tjay have relashen geust that check your compeny

Friends_and_family Family

8/10

Excellent

25 Nov 2022

ELI

very good

the crew is good spicly eslam from reseption
and thay have gust reletion that check your comfortable

Friends_and_family Family

2/10

Poor

14 Sep 2022

julia

F&b service horrible, no service staff rude , manager rude !!!
Gym close and not imformed
Resort under renovation ....
Terrible experience

10/10

Exceptional

31 Aug 2022

FIRAS

Nice hotel

Partner

8/10

Excellent

06 Jul 2022

Esin

For family trip

We stayed in palm wings side. There was clean and peaceful,but it was far away from the sea and dinner restaurant. However, the beach side had some construct process, crowded and too loudly. I did not reccomend beach side for families. WiFi was a big problem because it did not work even palm wings lobi during the holiday. Also breakfast was not good enough, we ate same things every single days. Dinner was beter than breakfast but it was not sufficient.

Partner

2/10

Poor

04 Jul 2022

raouf

Bad service not worth the money

Never had a horrible experience like this before.

1. I bought an all inclusive rate the receptionist told me alcohol is not included unless I pay more. The receptionist tried to make me pay more saying i made a mistake in the booking.

2. The staff doesn’t speak any language not English not Russian not anything, my son who only speaks english had a hard time getting ‘water’ from the bar because the bartender doesn’t know what the word ‘water’ means.

3. Cheap food not open buffet, no variety. & borderline rude restaurant staff.

4. If you buy the all inclusive you have to cross the street to get to the restaurant where lunch & dinner are.
If you do NOT buy the all inclusive rate, you will have the restaurants right in the same building.

5. I stayed in 3 stars hotels & resorts & got better service & amenities than this ‘5 star’ hotel.

6. Management & staff are a bigger problem than the old facilities of this hotel.

7. On the way to get to the restaurant staff cut tree branches & put it in your way or the path will be full of mud from watering the plants no common sense.

I do not recommend staying there. I thought Accor hotels may have better standards than the rest but my stay there will have me stay away from this chain all together.

Friends_and_family Family

4/10

Poor

20 Jun 2022

Moufida

I liked the beach ,i did not like the restriction when you enter and when to leave the beach ,i did not like the sales peoples too many of them you can not relax ,i did not like the foid they can not provide a simple thing white normal bread for a 5* you have to asked for things should be there anyway .
I would not class this hotel as 5* i have been to a less * who provided better services .never again

Leisure Family

10/10

Exceptional

23 May 2022

RAMY

Amazing

Friends_and_family Family

8/10

Excellent

25 Apr 2022

Christine

Was a really nice hotel. I would definitely stay again!

Leisure Self

4/10

Poor

11 Apr 2022

Arpit

Novotel palm wing is disappointing as you have to cross the road to other Novotel to do anything like breakfast or access the beach. This is not obvious when booking the room. Also there is hardly any staff for room service.

Leisure Family_with_children

8/10

Excellent

27 Jan 2022

Soumaya

It is great location. Walkable distance to great attractions. Internet is weak. Night time is loud.

10/10

Exceptional

14 Oct 2021

DAPHNIE

Great place to stay t check out Sharm for a dayor two.

Leisure Self

2/10

Poor

10 Oct 2021

Naddir

Bad WiFi connection keeps disconnecting and most of the time no WiFi in room at checkout they tried to rip me off saying there are fees on the room even though i paid everything online during reservation

Leisure Friends

2/10

Poor

27 Sep 2021

Magued

This was a very bad experience with a very bad stuff. The stuff don't smile to the guest. It was a terrible property. I don't recommend it to anyone in sharm. There is too many properties better than it like stella di mare .

Family

6/10

Pleasant

27 Sep 2021

Mohammad Saadi

I liked the location of the hotel and facilities, I did not like the air condition was not cool enough. the check-in was too long. there was no WIFI in the room and in reception area the internet was too slow.

Leisure Self

6/10

Pleasant

11 Sep 2021

Verified traveler

A bit tired. Good location. Way too noisy

I stayed on the beach side which was well located. You can walk to Naama town centre in 10 minutes. The property is showing its age though. The furnishings and rooms are tired. No USB ports and only a couple of single sockets mean that is not very gadget friendly. The WiFi was hit and miss.

The main issue is the constant noise from competing restaurants. Common sense should dictate that if the animation is blasting then the beach restaurant should turn it's music off or down. There is no where that is designated as a quiet area and that's a problem for people like me.

The food was basic but fine. Overall an OK stay but expensive for what you get and especially considering that Russians and Ukrainians seem to pay nothing money for the same rooms on an AI basis. I worked out I was paying double for B&B, which is irritating.

Self

10/10

Exceptional

22 Aug 2021

Verified traveler

Very nice hotel

Business_and_leisure Family_with_children

6/10

Pleasant

06 Aug 2021

Atheer

ممتع

انصح باخذ فرشكم الخاصه معكم
الاقامه حلوه والفندق حي ومليء بالناس ممتع

Partner

10/10

Exceptional

05 Aug 2021

Abdulla

Amazing place near from neama bay and the stuff very friendly.

4/10

Poor

26 Jul 2021

Verified traveler

?

Leisure Family

8/10

Excellent

03 Jul 2021

Abdulmotti

bad from hotels.com great solution Hotel Manager.

to be honest I treated badly because hotels.com didn't send my reservation to the hotel as I been told I tried to contact the site through chat no body give me any attention I tried to call there is no free number it will cost me more than 5 usd a minute finally I used my way to solve this matter with hotel Manager he was a gentleman man has enough experience how to protect Novatel reputation I deeply appreciate every things he did I disappoint what Hotels.com has done with me I wil not recommend the site for any one from the time being.

Partner

8/10

Excellent

10 Jun 2021

Fahad

انصح بزيارته

من أفضل فنادق الشرم ان لم يكن أفضلهم لاني ماجربت البقيه. زرتهم ٢٠١٠ و٢٠١١ و٢٠٢١ نفس الخدمه والاجواء الجميله. كان بالغالب اكثر فندق حيوي بالمنطقه والموقع جميل بكن يبغى مشي ١٠ دقائق للاسواق وهذا متعب اذا كنت بتروح اكثر من مره وترجع.
المشكله الوحيده هي التكييف اقل من المطلوب في غرفتين مختلفتين وفي جناح الشاطىء والنخله.

Friends_and_family Friends

8/10

Excellent

18 May 2021

Erhan

marshmallow houses

very quiet nice piecefull facility

Friends_and_family Friends

10/10

Exceptional

18 May 2021

nasir

The house keeping was doing very well
The receptionist are great

Partner

2/10

Poor

15 May 2021

Yazeed

Novotel experience

On hotel.com it said wifi is free.
For me they didn’t have wifi in the rooms. You as to pay to get it.

The tv is tiny. Like very tiny.

Self

10/10

Exceptional

08 Apr 2021

Verified traveler

Very nice hotel!! very clean, quiet, beautiful landscaping , friendly staff, was a great experience.

Friends_and_family Partner

10/10

Exceptional

30 Jan 2021

Verified traveler

The staff very good and friendly the hotel very clean nice

Leisure Family

6/10

Pleasant

16 Dec 2020

Verified traveler

May be was not lucky with a room, but in my room toilet clogged up, shower was weak. In general the hotel is worn out (may be like many in Naama).
Pool, beach, etc are good and taken care of.

Self

8/10

Excellent

14 Oct 2020

Ahmed

Good

Service and cleaning was good but mattress is not comfortable

Friends_and_family Friends

8/10

Excellent

25 Dec 2019

Kayhan K.

Novotel sharm

The food good do with a major improvement but the hotel is in a great location

Partner

10/10

Exceptional

24 Dec 2019

MOHAMMED

It was really nice to stay in this hotel. The employees were very cooperative...

Self

6/10

Pleasant

18 Sep 2019

Verified traveler

We had to wait for 1 hour to check in. Slow service and food is not so tasty...

Leisure Friends

10/10

Exceptional

24 Aug 2019

Jaber

Good

One of best locations in the area beware theres two types of rooms one on the mountain side and the otber on the beach side , you should choose which you prefer when booking

Friends_and_family Friends

10/10

Exceptional

07 Jul 2019

Ahmad

Great hotel

It's a really nice hotel , I stayed with my family in a family room which was very comfrtable. It also in the middle of Sharm, so everywhere is near

Family

2/10

Poor

07 Jul 2019

Verified traveler

It’s noise and the the room is bad so old and thy garden is derty

Leisure Friends

8/10

Excellent

03 Jul 2019

Verified traveler

it is a nice hotel, but there is no bath tube in the room, for a 5 stars hotel, this should be a must :(

Leisure Self

10/10

Exceptional

03 Jul 2019

Verified traveler

its good but the rooms needed to be renewd its a old

Leisure Friends

10/10

Exceptional

15 Sep 2018

Verified traveler

Nice beach close the main attractions but need to be renovated as the rooms are the same from more than 10 years

10/10

Exceptional

03 Aug 2018

Verified traveler

OK hotel, will visit again.

good,clean, welcoming.

Friends

2/10

Poor

25 Oct 2017

محمد

غير مرضيه اطلاقأ

الفندق خدماته اقل من مستوى الثلاث نجوم المطعم معظم اكله غير صحي ودهني من النادر ان تجد الماء البارد النظيف خدمات الهاوس كيبينق متدنيه جدأ ورائحه المفارش غير جيده الغرف الارضيه غير نظيفه وواضح ضرر الماء على الجدران

6/10

Pleasant

06 Sep 2017

Verified traveler

Nice because close to the beach

I have a good trip , but some of the staff are not good talking and deal with customer. This is a bad think in the hotel

4/10

Poor

30 Apr 2017

Verified traveler

NO internet service inside my roomI paid for free

NO internet service inside my room I paid for free. They ask me to stay at the corridor to us internet.

8/10

Excellent

13 Jan 2017

Alice

Short stay. Got great service except no wifi in the rooms and spa/massage isn't great

6/10

Pleasant

25 Jun 2016

Rabie

Great Location, Average Hotel

Our review will be divided into parts where we will review each part as the hotel experience will be conveyed greatly as so.

Arrival to the lobby and Reception:
The hotel lobby is the nicest place in the hotel, we arrived from the airport and were greeted with a welcoming drink. The front desk employee was a trainee and not experienced and he could not check us in until another employee arrived 5 minutes later. We had reserved a pool side room and we confirmed so on the phone before arrival but we got a first floor room and we had to renegotiate to take the poolside room.

The room:
The room is spacious and neat. It needs a bit of renovation as the bathroom feels a bit old, the room refrigerator makes some noise that is noticeable at night while sleeping, and the AC grill is not 100% fixed and it vibrates making noise while the AC is on. We were visiting in June so the temperature outside would be around 35C, and that affected the cold water temperature as taking a refreshing shower is almost impossible as the hotel was not equipped with water chillers. The room was not equipped with shower robes or slippers, neither a makeup mirror.

The restaurants:
The hotel has 3 restaurants, the main restaurant is called The Coral Restaurant, it is the one providing the breakfast, lunch, and dinner buffets. It also provides the room service meals. The menu is very limited and the quality is barely acceptable. The best items to try is the Tuna Salad and The Grilled Chicken meal. The mai

Partner

2/10

Poor

29 May 2016

Hassan

I dont advice any one to book with them

Cery nice area but the hotel serves is bad and they are cheating with the prices

Family

8/10

Excellent

13 Apr 2016

Alzayed

I enjoyed my time.

I tryed other hotels in sharm alshaikh, I don't know why I like this hotel room, staff, pool and close to the beach. The hotel staffers are very helpful and always smiling, the room is clean and comfortable. This is my third stay in Novotel. And I highly recommended.

10/10

Exceptional

21 Mar 2016

Khalid

Verey nice place

Family

6/10

Pleasant

11 Oct 2015

Verified traveler

some rroms are far from the beach and the pool

i do not recommond the hotel and i do not think i will stay in again

8/10

Excellent

16 Aug 2015

NAGY

THE HOTEL LOCATION IS FINE AND HE IS COMFORT AND NICE FOOD AND NICE STAF

Family

8/10

Excellent

27 May 2015

Mick

Nice quiet hotel

Very nice hotel - very helpful staff and easy check-in / check-out. I was not over keen on the poolside buildings; spread out over a large area. The golf cart to get me up two (of three or four) ramps with my luggage was very useful indeed. I would not have liked to try and find the room alone.

4/10

Poor

06 May 2015

azima

Not a five star

I stayed at Novotel Palm for five days with my family. Check in was quick and easy and we even got a buggy ride to our room. Once inside everything seemed ok but the standard of room was not close to that of a five star. I found the room to be infested with ants which were just sprayed and killed on more than one occasion but never actually cleaned. Wifi was only available at pool side which was a bit of a let down and breakfast was average. The staff are nice and friendly but a bit slow at times. Room is not cleaned thoroughly when requested everything has to be mentioned specifically. If I wanted a budget hotel would have chosen this. To be fair pools are good and big and the gardens are very well maintained beautiful.

4/10

Poor

06 May 2015

Verified traveler

Food poisoning

My wife has food poisoning from the hotel breakfast buffet. She could not leave the room for 2 out of our 4 day stay. The hotel management needs to do more to maintain a higher level of hygine in their food offering

Family

6/10

Pleasant

26 Apr 2015

Verified traveler

Thier tow hotels in same name

The different between those is beach so far from plam area.

10/10

Exceptional

24 Mar 2015

farah

nice hotel

-friendly staff & always smiling
Very helpful
Room is spacious & quiet & well decorated
Room in the palm wing is far from the beach & need 5 mins walk
Toiletries is bad quality
Breakfast need improvement
The hotel show program is very special
Very suitable for family trip & kids
i like the dinner
Good value for money
I highly recommend this hotel & looking forward to come back with my kids

10/10

Exceptional

01 Mar 2015

Farid

yavetell

It was awesome. Really enjoyed it after searching for a hotel finally landed there.

Partner

10/10

Exceptional

21 Feb 2015

FOUAD

GREAT EXPERIENCE

GREAT EXPERIENCE CLEAN ROOM, GOOD SERVICE, VARITY OF BREAKFAT IS BIG, HEATED SWIMMING POOL WITH QUITE MUSIC WAS GREAT. HOTEL IS CLOSE TO THE BEACH.

8/10

Excellent

17 Feb 2015

Verified traveler

Good value winter break

Great hotel at a very reasonable price. Staff very attentive. Excellent breakfast.

6/10

Pleasant

26 Jan 2015

fadel

Good stay but

The hotel was ok but they have to do maintenance. We had water shutdown for more than 5 hrs. The a/c was very hot.

10/10

Exceptional

09 Jan 2015

Olesya

Very calm! Good staff, relaxing atmosphere, very good beach

Family

8/10

Excellent

11 Oct 2014

adil

Nice hotel close to the beach

Good room with amenities. A good choice and am happy with it.

8/10

Excellent

04 Sep 2014

Sami

Good hotel

I had a pleasant stay at the Novotel Palms for one week August -first impression- it could do with a tidy up here and there.. gardens are lovely though and maintained very well, room was very nice, in nice location, restaurant/s probably needs some attention for it to become 5 star, hygiene lacking somewhat in areas......breakfast was very nice though and I enjoyed the pancakes in the mornings :) could choose to eat out of an evening.

The majority of staff are very lovely and bend over backwards to help, in all areas of hotel, very friendly...reception staff are welcoming to guests, but one or two really do need to improve their languages being on reception, especially English as difficult to communicate. Having stayed in Sharm 11 times over a period of 5 years I would say I would definitely return to the Novotel on the Palms side, it was overall a pleasant and relaxing break and yes, also I forgot- it is in a good location :)

4/10

Poor

20 Feb 2014

Verified traveler

Over all 3 star.. Definitely not 5 as advertised..

Rooms not overly clean..
The room which suppose to have beach view had construction view instead.. Food boring and low standard..

10/10

Exceptional

14 Jan 2014

Pads

Great hotel in very good location

When we got to Sharm El Sheikh for the first evening it quickly became clear we had stumbled across an excellent place to stay. The Novotel probably has the prime location in Naama Bay, right on the beachfront with beautiful private beach, with coral to snorkel over etc. easy access to water sports. It's near enough to walk to the centre of the town, but far enough away to be quiet. The room was great. (Superior double room, massive bed, garden view, beachside). The important thing is to go for beachside, because half the hotel is on the north side of the highway, and if you are there you have to cross the road to access the beach facilities. The staff were really friendly and helpful. Breakfast was excellent. Next time we go to Sharm we won't be staying anywhere else.

8/10

Excellent

13 Jan 2014

Vanessa

Nice resort hotel with adorable staff

Novotel is one of many resort hotels along the beach at Naama Bay, but just a bit more fresh and pleasant than its neighbours och therefore the one that offers the best value for money. Note, however, that it by western standards is a 3,5 star hotel (just as all the other \"5 star\" hotels in the same price range in the area). The hotel is nice and clean, the rooms are spacious and comfortable, and the staff is absolutely adorable! The live music at the pool every evening is a nice touch as well. The only negative parts of the experience is that the Internet in the room didn't work (and the common wifi at the pool was down every now and then), the breakfast is quite bland and boring, and the pool closes at sunset... but this is all standard for the other hotels in the area as well. Also note that while the hotel staff is great, the same can't always be said for the staff offering associated services at the hotel area (excursions and SPA).

Partner

10/10

Exceptional

25 Nov 2013

GeorgeJungle

Cracking location, cleanest hotel

It is right on the end of the \"strip\" before the Marriott. I have been to sharm 4 times and stayed in various hotels and this hotel (I stayed beach side) was the cleanest by a long long way. The staff were somewhat glacially slow, however that applies to most of Sharm generally. I particularly recommend the local pharmacist \"Mr Shadi\" who will attend to any pharmaceutical needs that may arise. Mozzies were particularly bad this year.