Name: Agua Escondida
Address: Plaza Borda No. 4, Centro, Taxco, 40200, MX

10/10

Exceptional

18 Jul 2026

Ginger

This is a very nice property right on the main Plaza and with some of the best restaurants in town. Be aware that there are a lot of stairs so this isn’t the best choice for those with mobility issues. Also, if you are traveling at a warm time of year, request a room with a good cross breeze. Mine didn’t have one and was quite warm. My friend’s room did have one so was much more comfortable.

Friends

4/10

Poor

16 Jul 2026

Karl

Great location. Terrible WiFi. Everything else is magnificent.

Self

2/10

Poor

16 Jul 2026

Luis

I booked a non air conditioner room but I was aware the room would be so Warm at the first night. I requested a solución or change of category. The hotel delivered two fans but it didn’t Work. It was 31 C Degrees inside room and outside was 16 C degrees. The Windows didn’t have mosquito Nets also. At the end, the hotel suggested a change in another room category (master suite) with air conditioner with extra charges to me. So i wont pay any penny more to this hotel. it was a terrible night, so warm and the Staff was awful about our request. So i requested a reinburment for all two nights and left the room early in the next morning. At this moment, the hotel didn’t confirm this and i am surprised about this. This is not the Services i deserved. This hotel shoukd double check this and confirm the reinbursment asap

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Sandy

Very beautiful place in the center of town with beautiful views. The pool area was amazing.

Family

10/10

Exceptional

01 Jul 2026

rosa

Excelente ubicación.

Family_with_children

10/10

Exceptional

21 Jun 2026

Hector Angel

The hotel rooms are complete; clean matresses and full bathrooms, they come with an fan and TV. The rooms also include ear plugs because of the noise at night from local bars.
Inside the building next door is the Hacienda restaurant with delicious and amazing traditional mexican cusine.
The staff is respectfull from lobby to housekeeping and the amenities from : pool, game center and beautifull terrace vistas are worth visiting.
Overall this hotel covers lots of important points for a comfortable stay, however to park any vehicle you must leave it to a public parking lot and prepare to walk because the hotel is located right in the centre of the plaza and its heavy crowded all day.

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Irma

clean room

Family_with_children

10/10

Exceptional

29 May 2026

Freddy

The service was excellent

Partner

10/10

Exceptional

29 May 2026

Obdulia

loved the view of the terraza, in located where you can see the volcano. loved breakfast. not to close to the center but was comfortable, clean, quiet

Family

10/10

Exceptional

25 May 2026

Miriam

Excellent place to stay! Very centrally located, clean, and the staff was extremely helpful and friendly throughout our stay. Everything was convenient and comfortable.

Family_with_children

10/10

Exceptional

04 May 2026

David

Very good , central location and excellent food choices and great service and good customer service from all of the team members…

Partner

10/10

Exceptional

20 Apr 2026

MARIA

Todo perfecto en general.

Friends_and_family Family

4/10

Poor

17 Apr 2026

Rodrigo

If you are looking forward to spend time at their pool look somewhere else.

We asked if their jacuzzi was in operation and we were told that the pool and the jacuzzi work with solar panels so only if there was plenty sunlight the pool was available. As you can imagine the water was freezing cold.

Family

8/10

Excellent

18 Mar 2026

Randy

Overall, this hotel was a pretty standard stay. The biggest highlight was definitely the location—being right across from the church made it very convenient and added to the experience. The pool was also a standout feature, and we really enjoyed the few hours we spent there. The terrace restaurant was a nice touch as well.

That said, the rooms were average, and the bathroom felt below standard compared to expectations. The initial check-in experience wasn’t the most welcoming, as the staff seemed a bit short and disengaged. While there was construction happening outside, it didn’t directly impact our stay, though it may have contributed to the overall quiet atmosphere, as the hotel and restaurants were mostly empty.

In comparison to other nearby hotels, where staff seemed noticeably more friendly, this one didn’t quite stand out in terms of service. Overall, it’s an okay option—nothing particularly remarkable aside from the pool and location.

10/10

Exceptional

17 Mar 2026

Arisbeth

Un hotel 100% con super atencionws de todo el personal, hacen que se disfrute mas las estadia en taxco

Friends_and_family Family

6/10

Pleasant

13 Mar 2026

Evelyn

There was construction in the Zócalo area, so there was quite a bit of dust around the hotel and rooftop.

Family

10/10

Exceptional

08 Mar 2026

Karla

La habitación olía a humedad y los colchones estaban muy duros

Family_with_children

10/10

Exceptional

05 Mar 2026

Maria

Very safe and staff is great . Victoria was a great housekeeper

Self

10/10

Exceptional

27 Jan 2026

Keith

My first night I had a room for two people with one bed which was a very small room. After that I moved to a room with two beds which was very nice. I would not recommend a Friday or Saturday night stay unless you want to party late into the night as the location is very noisy. However, the weekdays are silent and I would definitely recommend the hotel. The linens were very nice and the terrace bar has a spectacular view of the catedral. The pool in January was too cold for me, but the deck has good chairs for taking sun. I think this hotel is the best in Taxco for location and quality.

Partner

6/10

Pleasant

17 Jan 2026

Viorel

Excellent location ,good food but isn’t worth the rating!
Bathroom is quite primitive,it was very cold and no heating was provided.They only had one mobile AC,no good for winter!
No refrigerator,no microwave!
Four stars hotel,no way!!!

10/10

Exceptional

05 Jan 2026

Armando

Best stay in Taxco! Extremely courteous friendly environment and best food service

Leisure Family

6/10

Pleasant

05 Jan 2026

Gerardo

Una de las habitaciones, la 43, tiene un baño nada práctico con una puerta de la regadera imposible de meterte. La alberca con el agua helada.

El personal si es bastante atento.

10/10

Exceptional

14 Dec 2025

Julio Alberto

Todo excelente

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Jose

Simply loved the place , perfect if you are visiting with family (kids). Safe , clean the staff super helpful and friendly. the staff absolutely delicious.
100% recommended!

Leisure Family_with_children

6/10

Pleasant

29 Nov 2025

andrew

Very noisy at night. Rooms at the back are over a cantina playing music until 2am

Leisure Partner

10/10

Exceptional

11 Nov 2025

Angelica Sofia

Great service, even allowed us for an early check in

8/10

Excellent

29 Oct 2025

Jose

Great location

Leisure Friends

10/10

Exceptional

26 Oct 2025

Daniel

Un gran lugar, con gran servicio, vale mucho la pena

Leisure Family

10/10

Exceptional

08 Oct 2025

Gisselle A

The Property was great and clean. There was a cute balcony bar where we had a drink, and it was delicious. The views were breathtaking. Everything about it was so cute!! And the walking distance to everything was perfect. The only thing that I would say would be the comfort of the beds. I'm very picky about that being a part of comfort while being away from home. Other than that, it was amazing. My family and I enjoyed our stay.

Leisure Family

10/10

Exceptional

26 Sep 2025

Enrique

Very nice

Leisure Family

10/10

Exceptional

22 Sep 2025

Alfredo

Fue una gran experiencia, las habitaciones siempre limpias y cómodas, además cuenta con muchas amenidades, siempre se siente l seguridad del lugar así como estar cerca del centro es un plus

Partner

10/10

Exceptional

10 Sep 2025

Dolores

I am writing this review in appreciation to a hotel that gets it right. I would like to commend the general manager delivering more than one expects today. It was as if we had been invited to stay at the home of a wonderful person. In today’s AI perfect world, this was a hotel with human warmth and personality, quality arts and crafts and out of the ordinary gastronomy unexpectedly served by its main restaurant, Hacienda.

Aguas Escondidas is a non-presumptuous small hotel smack in the midst of Taxco.

I am writing to thank the management for the display of art in the hotel, including the outstanding hallway mural by Jose Maria de Servin and the art in the lobby and Hacienda Restaurant.

I also write to thank the management for the serving of the comfort soups – squash blossom, milpa, Azteca, eliote at the Hacienda.

The restaurant takes the time to train its staff to present food ceremonies of a selection of dishes, including presenting the origins of the tableware to the step by step final mixing of the dishes. We enjoyed the pink mole, chile en nogada ceremonies and the step by step serving of the soups. To die for.

Taxco is best known as a city of silver, but we indulged in the natural wonder of the Mil Cascadas (Xplora Tours Taxco) and the Grutas de Cacahuamilpa, with meeting points for these easy walking trip from the hotel. Everything was near.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Leticia

The hotel was beautiful and in a great location! The views were amazing and the pictures came out great! Have drinks by the pool, they were goood! The only negative thing is that the beds are too hard and not comfortable. Maybe they should add some type of cushion. Despite that, everything else was great.

Definitely try the Hacienda restaurant inside the hotel. One of the best I tried. The food was delicious and the service was outstanding! I would definitely recommend this hotel.

Leisure Family

10/10

Exceptional

16 Aug 2025

Claudia

Gran experiencia

Muy buen lugar para hospedarse en el centro de Taxco con una gran vista al zócalo. Todo el personal muy amable, el único problema era que nuestra ventana daba a una de las terrazas y no podiamos tenerla abierta. La cama estaba muy dura

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Thomas

Fantastic hotel in heart is Taxco. Great views and older historic feel. Stay away from the rooms by the pool (only a few rooms) which were loud. But overall very charming historic and well run property. Will go back for sure!

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

guadalupe

Is there in the center of the zocalo near Al the food places and bars and transportation across from the Santa price cathedral and to the Mercado

Leisure

10/10

Exceptional

04 Aug 2025

Verified traveler

Excelente ubicación, excelente servicio.

Partner

10/10

Exceptional

24 Jul 2025

Betsy Margot

Excelentes instalaciones, staff muy amable, me la pasé muy tranquila.

Leisure Partner

10/10

Exceptional

08 Jul 2025

ArielE

In town 10 fits from the main square

Leisure Family

8/10

Excellent

08 Jul 2025

Jose Guadalupe

Friendly staff.

Leisure

10/10

Exceptional

04 Jul 2025

Enrique

Nice

Leisure

10/10

Exceptional

27 Jun 2025

Gerardo

Everything was good

Leisure Family

10/10

Exceptional

26 Jun 2025

Crystal

Excellent

10/10

Exceptional

24 Jun 2025

Ivette

Very convenient location

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

Brian

Nice place!

Was a great hotel in the heart of the city!
Could use a pool heater and the price of their drinks was super high at pool bar

Partner

10/10

Exceptional

11 May 2025

Juana

Thank You, good service

8/10

Excellent

04 May 2025

Bertha

The room was too small, the bathroom as well, and it is necessary to have air conditioning because it was too hot. We need to have a better TV with Wi-Fi and apps.

Friends_and_family Family

2/10

Poor

04 May 2025

Miranda

La verdad mal servicio en el hotel. Reservamos una cena romántica semanas antes de nuestro viaje y cuando llegamos para nuestra cena nos informan que se les olvidó y que solo nos ofrecían poner una queja escrita. Ninguna compensación ni disculpa por su error.

Leisure Partner

10/10

Exceptional

29 Apr 2025

Pamela

La gente súper amable y facilitando una estancia agradable. El lugar muy limpio y con hermosas vistas 😊

Leisure Family

10/10

Exceptional

25 Apr 2025

Marco

Truly enjoyed our stay in the unique hotel located right at the Zocalo of Taxco. Full of charm and character, great pool to chill out after a day exploring the town. Their hotel restaurant La Hacienda serves incredible good food & breakfast. Highly recommend to stay at this hotel.

Leisure Family

10/10

Exceptional

04 Apr 2025

Ramses

I have stayed at this hotel several times and I have always been pleased. It is in a great location, literally at the heart of the city. Courteous staff. Valet parking if you are using their parking lot for a modest fee. I would definitely stay again at this property.

Leisure Family_with_children

8/10

Excellent

01 Apr 2025

Florencio

Service very friendly but the pool was always cold

Friends_and_family Family

8/10

Excellent

27 Mar 2025

Selina

Hotel was beautiful, centric close to everything, menu prices weren’t too crazy for food and drinks. Only down side were the bugs in the room and hallways, but I get it not entirely their fault. The hallway to our room had no roof so exposed to nature, and we also had the room on the lower floor.

Leisure Family_with_children

10/10

Exceptional

18 Mar 2025

Danna

Great property, everything is near, good facilities!

Leisure Partner

8/10

Excellent

10 Mar 2025

Vianney

This was a beautiful property with great views.

Leisure Friends

10/10

Exceptional

07 Mar 2025

Jorge

Great location

8/10

Excellent

28 Feb 2025

Silvia

Great location. Great food and drinks in the Terraza and Hacienda restaurant.
Friendly staff.
No air conditioning 😒

Leisure Partner

10/10

Exceptional

28 Feb 2025

Aida

Taxco Pueble Magico

Our stay was wonderful 1 night. Hotel accommodated our special request. They have a restaurant; the breakfast was great for a fee. It is right on the center of town would book this location again when we return. Front staff was very informative and helpful. All staff was friendly! The room was just the right size for 2 super clean.

Partner

8/10

Excellent

16 Jan 2025

Rosario Alberto Martínez

Everything fine except shower has plumbing problems in the drain clog

Leisure Partner

10/10

Exceptional

12 Jan 2025

jose

Really beautiful place and the staff were very friendly and helpful
I really recommended this place

Leisure

10/10

Exceptional

08 Jan 2025

Melissa

Loved this hotel. Very clean and location right in zocalo is perfect. Can walk everywhere. Parking is offsite but don’t need car while here. Pool area is beautiful.

Leisure Family

10/10

Exceptional

04 Jan 2025

Getsemani

My second stay at this property and I hope not the last. Clean, charming in a charming town. The room and bathroom are small but adorable, comfortable, even the sandalwood soap smelled good. I also took advantage of the spa services and it was one of the best deep tissue massages I’ve ever had. I also had a salad in the restaurant and it was so lovely in presentation and delicious in taste.

Leisure Family

10/10

Exceptional

31 Dec 2024

Evelyn

Will return here again.

Leisure Family

10/10

Exceptional

19 Dec 2024

Maria

Everything was good and safe!

10/10

Exceptional

18 Nov 2024

Gerardo

Perfect location

Leisure Friends

10/10

Exceptional

24 Oct 2024

Aldo

I lIked

Business_and_leisure Family

10/10

Exceptional

23 Oct 2024

Jaime Enrique

Confort

Muy cómodo,muy buena ubicación y sobretodo el personal muy atentos

Partner

8/10

Excellent

13 Oct 2024

Cristina

El hoyel es una maravilla muy limpio ,su estructura y decoracion muy rustica hermosa.las habitaciones cuentan con todo lo necesario, mi unica exclusion fue que los colchones de la cama eran muy duros extremadamente duros y no pudimos desca sar en esos dias ,pero en general servicio y todo estuvo muy bien los masages que ofrecen están de lujo.

Friends_and_family Family

2/10

Poor

02 Oct 2024

Sam

Beautiful city. Beautiful hotel. Lovely restaurant. Great food. Good service. But NO HOT WATER. Ran the water for 15 minutes trying unsuccessfully to take a shower. There was NO HOT WATER so no shower until the next day.

4/10

Poor

23 Sep 2024

Henry

Not quite as indicated on Expedia

Business_and_leisure Partner

10/10

Exceptional

23 Sep 2024

Jessica

Todo muy bonito

10/10

Exceptional

11 Sep 2024

Noemi

The property is beautifully maintained, clean and in a quiet area. The drive was a bit of an adventure, not knowing that it was mostly uphill and narrow roads. Our first time to Taxco. We would definitely return.

Leisure Partner

10/10

Exceptional

04 Sep 2024

Paulina

Loved taxco . Pretty place to visit . The church is beautiful. You can walk around it has beautiful sites . Make sure to take walking shoes since it has a lot of up hills and down hills .

Leisure Partner

10/10

Exceptional

04 Sep 2024

Paulina

We had a great time , the hotel is very nice , clean , quiet and staff was great . It’s in front of the church and has lots a places to walk around and eat . We felt safe and had a wonderful time walking the area . You do need walking shoes since it has lots of up hills and down hills.

Leisure Partner

8/10

Excellent

31 Aug 2024

Laurie

Nice for family get away

10/10

Exceptional

20 Aug 2024

Godolfredo

Beautiful hotel with grate location. Impeccable cleanness, Highly recommend

Friends_and_family Family

8/10

Excellent

12 Aug 2024

Yesenia

Overall it was a good experience, however as part of tradition I was looking forward to hear 100% Mexican music. We will ask to play Mexican music and we were told that it was not allowed to play Mexican music ☹️. Service and experience was good .. JUST PLAY MORE MEXICAN MUSIC!!

Friends_and_family Family

10/10

Exceptional

28 Jul 2024

Adrian

Great Hotel Aqua Escondida

Will difentenly return to Aqua Escondida. We where greated as soon as we got of the taxi and checked in within a few minutes. Hotel was perfect location across the plaza and church. Rooms, Lobby, and restaurants are clean and comfortable. 2 likes 👍 👍

Partner

10/10

Exceptional

17 Jul 2024

isidro

Excellent service

Leisure

4/10

Poor

10 Jul 2024

Cesar

The only good thing about this property is where is located.

Leisure Family_with_children

10/10

Exceptional

01 Jul 2024

felix

El lugar es increíble y el hotel tiene muchos comodidaes

10/10

Exceptional

29 Jun 2024

Nohemi

Great

Leisure Family

6/10

Pleasant

23 Jun 2024

Pauline

The staff were super friendly. The location was ideal for accessibility to the center of everything. The restaurants were also a plus for convenience and views. As for the room, whew! It felt like it was created as an afterthought. The photos did not coincide with what I thought I was paying for. The bathroom was a mismatch of ideas that did not include common sense. If you are sensitive to noise this is not the hotel for you but they supplied free earplugs. They were a necessity.

Leisure Friends

10/10

Exceptional

22 Jun 2024

Mario

The hotel is amazing, located at an old building with lots of areas and rooms.

Leisure Friends

8/10

Excellent

19 Jun 2024

eric

Eric

El baño extremadamente pequeño y peligroso, el estacionamiento está fuera de las instalaciones

Friends_and_family Family

10/10

Exceptional

18 Jun 2024

luis

Close to church

Leisure Family

10/10

Exceptional

17 Jun 2024

Michelle

Wonderful hotel with great views towards el centro y catedral Santa Prisca. Amazing restaurant La Hacienda with excellent service. Food was delicious. 10/10

Leisure Family

8/10

Excellent

13 Jun 2024

Victor

I like this place BUT I wished it had air conditioning. Unfortunately very little breeze at night and during the day it was pretty hot and uncomfortable. Also be prepared-no elevator.

Leisure Friends

10/10

Exceptional

04 Jun 2024

Tayde

Clean, excellent location, friendly staff. Will be coming back!

Leisure Family_with_children

8/10

Excellent

01 Jun 2024

Luis

Everything good

Leisure Partner

10/10

Exceptional

30 May 2024

Jeffrey

Love This Resort! Staff is excellent and property is beautiful and well maintained!

Leisure Friends

10/10

Exceptional

30 May 2024

Joyce

it was wonderful and we would love to go back!

We enjoyed our stay so much! The staff was great. The room was nice and clean. The restaurant was excellent and we didn’t bother to go anywhere else because of that. The food is creative and delicious.
I guess my only tiny Negative would be the fact that there is no AC in the room and I would think in the heat of summer it would be difficult. There is a tower fan in the room and we had both windows open. At the end of May it was fine. It is in the mountains so that may make a difference even in July and August. Also, the pool could’ve been just a little bit cleaner although it wasn’t bad. Don’t Miss the rooftop terrace where There is a full bar and restaurant service, and the menu is completely different from downstairs. It was very creative also! It was a really fun place to sit, hang out, and have some drinks, because the view is beautiful. The menu looked really great! We were sad we didn’t have time for another meal! Again, staff is top-notch. If we ever go back, we would definitely stay here again!

Partner

10/10

Exceptional

30 May 2024

Bernardo

Beatifull hotel on an amazing localization

The hotel is beautifull, excelente location, great instalations. The only negative point is that they don't have air conditioner in the room

Friends_and_family Family

10/10

Exceptional

20 May 2024

Areli

Everyone was nice and the staff the restaurant was amazing

Leisure Friends

10/10

Exceptional

28 Apr 2024

Maria

Everything was great 🤗

8/10

Excellent

23 Apr 2024

Juana

The location it’s really convenient for activities

Leisure Family

10/10

Exceptional

10 Apr 2024

Marcela

Staff is very friendly and a lot of shopping around

Leisure Friends

10/10

Exceptional

06 Apr 2024

Efren

The hotel was clean and beautiful. Adding air to all the rooms conditioning would be nice.

Leisure Partner

10/10

Exceptional

27 Mar 2024

Mary

We always stay here when visiting Taxco. Hotel and rooms are very clean. Staff is polite and very helpful.

Leisure Family

10/10

Exceptional

20 Feb 2024

Georgina

Right by the cathedral of Santa Prisca, a novel twist to Mexican food and their own creations at the restaurant. The most helpful staff. Oh, and the views from the rooms and the terrace.

Leisure Family