William Hotel Boutique de Diseño

10/10

Exceptional

26 Jan 2026

Adriana

Muy bueno! lo recomiendo.

10/10

Exceptional

14 Jan 2026

Ernesto

Beautiful boutique hotel with friendly service. Loved our complimentary welcome ice cream and coffee. Perfect location, only 5 minutes walk from zocalo.

Leisure Family

10/10

Exceptional

27 Dec 2025

Margaret

Wonderfully attentive staff. All of them. Great location, very comfortable, beautifully decorated.

Partner

10/10

Exceptional

28 Oct 2025

MARIA

Divino el hotel! La habitacion muy comoda! El servicio espectacular! Lo unico malo fue que se demoro 30 minutos el carro en llegar cuando lo pedimos y nos dijeron que se demoraba 10. De resto todo espectacular

Leisure Partner

6/10

Pleasant

13 Oct 2025

Fernando

Great breakfast. Great menu. Staff was very friendly and helpful.

Leisure Family

10/10

Exceptional

29 Jun 2025

Gilberto

Best in Taxco

Beautiful hotel with excellent customer service. Staff was friendly. Breakfast was amazing.

Friends_and_family Family

10/10

Exceptional

01 May 2025

Christian

Wonderfully charming and the staff is super friendly.

Leisure Partner

10/10

Exceptional

28 Jan 2025

IRENE

This was such a great hotel. We enjoyed our stay and we were able to check in early which was a big plus. We would stay again.

Leisure Partner

10/10

Exceptional

08 Dec 2024

Maya

Muy buen hotel. Me gustó mucho su decoración, diseño. Staff muy amable. Recomiendo.

Leisure Partner

10/10

Exceptional

06 Nov 2024

Judith

Hotel is very nice and clean

Leisure Partner

10/10

Exceptional

20 Oct 2024

justin carl

Highly recommend this hotel the staff were super nice and helpful

Leisure Self

10/10

Exceptional

21 Sep 2024

Will

Great getaway.

The hotel is in the heart of Taxco. The Santa Pisca Church is behind the hotel. Beautiful hotel clean suite with a nice bath tub and full shower. The split unit air conditioner worked wonders. They immediately greeted us upon arrival, offered valet service and Carrie four luggage to the room. The restaurant opens at 8am for breakfast which offers a variety of traditional Mexican breakfast and American choices. The restaurant has lunch l however it closes early at 6pm. There are a lot of rooftop and balcony restaurantswhidh offer a variety of options. Lots of shops, markets and some entertainment in the town square in front of the Santa Pisca Church. We love this quaint, cultural town. Lots is taxicabs which are very reasonable and inexpensive. We took a gondola ride up to the Monte Taxco Hotel and had lunch overlooking the beautiful town and city.

Partner

10/10

Exceptional

01 Sep 2024

Rafael Alamillo

The attention received by all the staff is simply amazing, Starting by their warm welcome, to all they do to ensure a very unique and satisfying experience.
Thank you to all the team! Simply amazing!

Leisure Partner

10/10

Exceptional

20 Jul 2024

Jesus

Very nice hotel. Everyone was extremely kind and helpful. Will definitely booked them again! Gracias!

Leisure Family

6/10

Pleasant

18 Jul 2024

Yuridia

Property is super clean and looks newly remodeled. I would never stay there again because they have a restaurant down stairs and all the smell goes up stairs to the rooms. You can also hear the telephone ringing because of the hotels layout. Never get a room with a balcony because you get all the noise from the street. Beautiful clean hotel and the restaurant is top notch!

Leisure Partner

10/10

Exceptional

30 Jun 2024

Maria Guadalupe

Excelente servicio

Superó nuestras expectativas. Muy buen servicio.

Friends_and_family Family

10/10

Exceptional

30 Jun 2024

Noe

Marvelous hotel with modern colonial chic decor. Stayed in the king suite with tub and the room blew us away. The bed was ridiculously comfortable, the shower was hot and strong, and the a/c was perfect. Also had brunch at the restaurant and the blue corn pancakes were delicious. This is were I’ll stay next time I am in Taxco. A

Leisure Partner

10/10

Exceptional

20 May 2024

Betzy

Staff was amazing and really helpful. Room was clean and had everything and more. Smart tv, bathrobes, air conditioning, etc...

10/10

Exceptional

11 May 2024

Sharon

It was a perfect location to move around and easy to get a taxi. The restaurant was excellent and the most attentive staff. Everything was first class, best quality linens and towels. Loved it!

Leisure Partner

10/10

Exceptional

15 Apr 2024

Cecilia

Fantastic hotel in Taxco worth staying definitely

Hotel is super nice people are amazing great stay.

Partner

10/10

Exceptional

18 Feb 2024

cruz

Amazing Front Desk Service Anahi was Amazing with a required ballon decoration, wine glasses, room was decorated Beautiful, excedeed my expectations

Thank You

Leisure Partner

8/10

Excellent

14 Oct 2023

Brian

This was our first trip to Taxco, and we were pleased with our stay at William Hotel. We booked an upstairs \"Panoramic View City View\" room. I wouldn't necessarily describe the view as panoramic, as the hotel is located on a narrow street, but the small outdoor balcony was very enjoyable and allowed us to take in the varied street activities from a birds eye view, including several parades!

The staff were very friendly but generally don't speak English. That said, it wasn't really a problem. We used Google translate on our phones to communicate. :-)

The room and bathroom were both a little small, as was the bed. But the room was otherwise comfortable and quiet. They have a few inside larger rooms without any city views, but we're glad to have chosen the smaller room with a balcony.

The hotel is very conveniently located to most everything you'd likely want to explore in Taxco. The Zocalo and market were just up the hill a few blocks away. We didn't eat at the restaurant, but other folks did and the food/presentation looked nice. We did however enjoy a few Bertas (local drink) on the upstairs patio while taking in the view.

All in all I would highly recommend staying at the William Hotel in Taxco. The location is great and we were treated well.

Leisure Family

10/10

Exceptional

22 Sep 2023

TANYA

Amazing hotel! The people are so friendly and accomodating. The room had an incredible view and was super clean. The shower is awesome and beds very comfy! Also the terrace is a great view point! Would love to stay here again.

Leisure Partner

4/10

Poor

08 Sep 2023

giner

There is no way this property should be 4 stars. I will start with the good parts, the staff was nice, a little slow (we had to wait an hour for keys to the room so we couldn’t leave and explore). We told them of the issues and they just said ok. Coffee was good.
Now the bad; when we walked into the room the overwhelming smell of their signature spray almost knocked me over (I figured out why a little later). The room was extremely hot and the AC kept shutting off. I walked into the bathroom to put bags down and the sewer smell was so intense I had to walk out immediately to avoid vomiting. Imagine a hot room and the intense sewer smell because the bathroom door was shut and the guy that showed us the room sure didn’t open it to show us the bathroom. They knew they had the issue and still put us there. I had to open the door and let it air out anytime I needed to use the bathroom. Thank goodness it was only one night we paid for because we wouldn’t have stayed longer. Also they thing it’s a nightclub and not a hotel?? Music blasting and they way the hotel is set up your windows face the lobby so bright lights shine in all night and the music played until 11pm. I wouldn’t stay on a weekend because I’m sure it would be worse. Overall, I wouldn’t stay here again. They have a lot of things they need to work on. I understand you smell sewer in Mexico sometimes, I’ve been coming to Mexico for over 20 years but this was the worst! A small tiny bathroom with no air circulating.

Leisure Partner

8/10

Excellent

08 Oct 2022

Hector Manuel

This is a very cute quaint hotel. Very clean, comfy beds, staff is great, location is great! bathroom very small, shower good size. We opted for a room towards the street w/balcony, very loud! Although by 10pm it was quite. The Hotel is 3 stories no elevator, it’s like an atrium in the middle, you could see the restaurant from outside our room door. At night it was very loud, the echo was huge, don’t know if it was customers but do know that several times it was the night employees talking n laughing, noise rises, one night they were loud until 12:45am n started up again @1:30am restaurant n bar closes @11pm. For this reason only, we would not stay there again.

Leisure Partner

10/10

Exceptional

23 Aug 2022

Paulina

Exceptional service

The hotel is beautiful, the food amazing and the service really stands out, lots of litle details that make it an amazing experience.
The rooms are a bit small and it does get noisy given the amazing location, right in the middle of everything, but the beds are amazing and they provide earplugs to sleep.

Partner

8/10

Excellent

15 Aug 2022

eugene

Was nice

Business_and_leisure Partner

10/10

Exceptional

15 Jul 2022

Christina

Perfect stay!

My stay at Hotel William was absolutely perfect. The location was central to everything, and I enjoyed how easy it was to come back in the middle of the day to rest my feet in my air conditioned room after all the hills. The room was small but sparkling clean, and the shower was hot. I had a balcony room on the top floor and I loved the view, but know it may not be great for light sleepers due to street noise (which was especially loud on a Saturday night). I asked the front desk for ear plugs and they promptly brought me some, along with a little nighttime snack.

Everyone working at the hotel was so helpful and friendly, and I felt very safe as a solo traveler! My only disappointment was that the rooftop terrace area—the tables and chairs were never set up to let anyone enjoy the space, and there were no cushions on the couches by the bar either. That said, the breakfast downstairs was fairly priced and yummy! Oh, and they give you a little welcome gift too… I won’t spoil what it is, but I’ll just say it was also delicious ;)

I will 100% book Hotel William again when I return to Taxco!

Self

8/10

Excellent

08 Jul 2022

Calvin

Very nice hotel but room is a bit small, such a shame they don't have windows or balcony, we stay at their other hotel next door which is a bit cheaper but a lot cuter . I guess this one is a newer hotel .

Leisure Friends

10/10

Exceptional

19 Jun 2022

jaime

Small but very nice ,,Rooms have Everything you need Bedding was well done and Comfortable , Staff was Very very Helpful ,, Location is a 10 I will definitely Comeback 👍

Leisure Partner

10/10

Exceptional

14 Apr 2022

Marco

Has the best staff I have ever at

Leisure Partner

10/10

Exceptional

12 Apr 2022

Rubicel

The hotel itself was beautiful and very clean. Staff are great they attend every need you need. Would come back to William Hotel if I’m ever in Taxco again.

Leisure Partner

10/10

Exceptional

27 Mar 2022

laura

This place its amazing the staff , location everything was perfect

Partner

10/10

Exceptional

15 Mar 2022

Salvador

Everything was VIP service from the moment we arrived till the time we departed. Front staff was great, room was awesome, and service was phenomenal. Would definitely stay there again!!!!!

Partner

10/10

Exceptional

21 Feb 2022

Diana

Exceptional

I cannot recommend this hotel enough! Every inch of this hotel is beyond gorgeous and smells amazing! The bed was so comfortable and bathroom was beautiful and practical. Location couldn’t be any better. Both the restaurant and rooftop bar had exceptional food options and drinks. The views from the rooftop bar were insanely beautiful!! Everyone from front desk to housekeeping staff were so attentive and we were impressed more and more each day. One of our favorite parts of our stay was being greeted with Mole Rosa ice cream when we arrived. 10/10. Will definitely come back!

Partner

10/10

Exceptional

10 Dec 2021

Perla

It was a great stay! the beds were so comfortable! The hotel is brand new, and the design is awesome! I especially liked the design of the bathrooms.
There is a restaurant that is not open yet but they were having some samples of their food, and we got to try some dishes which were so delicious! I can't wait til they open it to return!.
The bar was also amazing! it's on the rooftop and the views of Taxco are fantastic. The drinks super yummy too!
Overall, we had a fabulous stay, would definitely recommend it and I can't wait to go back again when their restaurant is open!

Leisure Partner

8/10

Excellent

21 Apr 2026

Gerardo Abraham

Habitaciones muy limpias, camas súper cómodas, en general una buena estancia

Partner

8/10

Excellent

29 Mar 2026

Mario

Es un hermoso hotel

10/10

Exceptional

12 Feb 2026

EUGENIO

Excelente servicio y el personal muy atento y amable

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Jessica Liliana

Todo fue perfecto, la habitación bonita, limpia y el personal muy amable

Leisure Self

10/10

Exceptional

18 Jan 2026

Jorge

Hotel super bueno. Ubicación, limpieza, lujo, belleza, cómodo, realmente hermoso, y la atención de primera por parte de todo el personal. Volveré nuevamente a este gran hotel.

Leisure Friends

10/10

Exceptional

04 Jan 2026

Carlos

La habitación estaba hermosa , gran decorado excelente limpieza . La atención del hotel fue muy buena , el personal muy amable . La comida del restaurante es deliciosa en verdad una gran experiencia el haber reservado con ustedes .

10/10

Exceptional

22 Dec 2025

ABEL

La habitación muy bien, el personal atento y muy buen servicio.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Alberto

No respetan los beneficios VIP

Leisure Partner