Name: Plaza Rio Residences - Barra First
Address: Avenida Das Américas, 7897 - Barra Da Tijuca, Rio De Janeiro, 22793-081, BR

6/10

Pleasant

12 Jun 2026

SImone

Not too much to like. The staff was not friendly nor helpful as only 1 person spoke English, and the rest dreaded dealing with me and my daughter. We had the google translator and know basic words, but customer service is non existent. The rooms are ok. Definitely will not recommend,

Family_with_children

10/10

Exceptional

22 Feb 2026

Ravikumar

Staff, Location and great BF spread

10/10

Exceptional

07 Oct 2025

Isnar

Excellent

Business Self

10/10

Exceptional

07 May 2025

ANDRE

That’s the area I see myself getting retired.

Leisure Family_with_children

8/10

Excellent

22 Apr 2025

Luiz Henrique

Nice place to stay.

Leisure Partner

6/10

Pleasant

13 Mar 2025

Henry

Property was fine some things were not disclosed and not enough staff spoke English

Leisure

10/10

Exceptional

28 Jan 2025

Ana

It's an old property but very comfortable rooms. I wish I could have another extra blanket and a hair dryer but I didn’t requested. I love the gym.

Leisure

10/10

Exceptional

14 Jan 2025

Scott

Friendly staff

Business_and_leisure

6/10

Pleasant

10 Dec 2024

Cathrine

Alex is the great manager.
However the hotel is kind of outdated, needs to be renovated and the towels, the bed covers need to be replaced.

Leisure Family

8/10

Excellent

29 Nov 2024

Thierry

Just the rooms need some maintenance.

Leisure Friends

6/10

Pleasant

16 Jan 2024

Jose

I don’t like the management treated the workers bad for no reason

8/10

Excellent

24 Oct 2023

Raul

The food was excellent

Business Self

8/10

Excellent

10 Apr 2022

ALFRANES

Very friendly people. Food could be better.

Leisure Partner

8/10

Excellent

02 Sep 2021

Flavia

Nice staff, good breakfast, room ok.

Business

10/10

Exceptional

12 Aug 2021

Verified traveler

Very goodp

Business_and_leisure Self

10/10

Exceptional

25 Jun 2021

ALASDAIR

3 day Stay

Well situated for access to the main shopping area. Nice clean and quiet hotel. Staff were very friendly and assisted in all our requirements.

Partner

8/10

Excellent

15 Jun 2021

Lilian

Basic but would stay again

Ok for the price. Edmílson was a very good receptionist. Could hear some street noise from the 15th floor. AC was also noisy. Small TV. Big room. Nice shower. Breakfast was basic but nice. Good higiene due to the pandemic. I would stay there again.

Partner

10/10

Exceptional

01 Jun 2021

Luiz

Excelente localização

Excelente localização, tudo perfeito, muito limpo, próximo a restaurantes e a praia. Recomendo demais este hotel, foi tudo excelente.

Friends_and_family Family

8/10

Excellent

20 Apr 2020

Krishnamurti

My visit

Check in it was very ease, specially the counter person Vivian, she went way beyond to make me welcome. Very friendly and always with a smile... the staff in general were nice, also the place very clean and spacious. I will definitely be back.

Partner

8/10

Excellent

21 Feb 2020

Elielson

Comfortable hotel

Business

10/10

Exceptional

20 Feb 2020

Mamadou

I didn’t like the fact that plugs were far away from the bed. I had to leave my phone charging at the other side of the room

Leisure Family

6/10

Pleasant

28 Mar 2019

Verified traveler

I expected better

Hotel is overrated as \"outstanding.\" Aside from some needed construction to upgrade the WiFi which we can overlook, the details were underwhelming. Room was good and service good enough, but bathroom was tiny, breakfast sausages were actually hotdogs, there was no a/c in the hallways, TV was tiny, channels had horrible reception, pool was between a daycare with screaming kids and the street with people peering in, etc. I expected better. \"Good\" at best.

Family

8/10

Excellent

28 Oct 2018

Nata

It is place in a very pleasant safe location but far away from RIO atractions.

10/10

Exceptional

16 Jan 2017

e.g. Harry

Nice Hotel , watch out for expensive stuff .

I really liked the motorcycle parking on the 6 the floor. Food was great too in the multiple restaurants!

8/10

Excellent

27 Aug 2016

Verified traveler

staff really nice, great breakfast and very good location close to Bus Stops

Family

2/10

Poor

13 Jul 2016

Max

I won't book this one again - See detailed comment

Really very poor and very slow Wi-Fi combined with very slow to come warm water for the shower and very tiny shower cubicle with very awkward access, not to mention slow elevators, of which one was broken leaving just one working for 15 floors. This all means that I won't come back. I'll stick to their other hotel, The Promenade Paradiso.

6/10

Pleasant

05 Jan 2016

Lyubomir

A week at the Promenade Barra First Hotel

There are several things I did not like about the hotel:

1. The internet in the room was extremely slow - nearly impossible to communicate with friends or relatives over Skype or FaceTime Voice or WhatsApp voice (forget about video chat).
2. There was no iron and ironing board in the room.
3. The swimming pool was not nice at all - it was quite small and the water was dirty. It was also impossible to get lounge chairs because there were so few.
4. The breakfast was not great.

Partner

8/10

Excellent

30 Sep 2015

Jerrell

Very Decent

Overall this hotel was very good. If you're looking to just be secluded or hit up the beaches in Barra de Tijuca, however not too much around. And wifi in the hotel is pretty spotty. Depending on your room location the wifi went in and out for a majority of our stay.

Family

10/10

Exceptional

09 Sep 2015

Charles

Great Hotel for the price

very nice hotel. great price. however, they didn't allow late check out even though there were plenty of rooms available. food was very good and fresh. staff very attentive. they also spoke English well

Family

6/10

Pleasant

13 Aug 2015

N J

Had to change room because the in-room safe did not work
Had to call for maintenance in the new room because the sink drain was blocked
There was a problem with getting hot water in the shower
Room size very good
Location is ok but it's attached to residential complex of flats

10/10

Exceptional

04 Aug 2015

John

An excellent hotel.

This is an excellent hotel for its price range. Very comfortable and the staff was always helpful. We stayed for seven nights and our room was always made up quickly and well first thing in the morning. The only drawback is that it is fairly far from most of the main attractions of Rio.

8/10

Excellent

05 Jul 2015

greg

not close to the convention center

i guess the only reason to stay here is to be close to the convention center ? but its not as close as i thought , nothing is and if you stay at the convention center this nothing else around there to do. i recommend staying father away near barra grill , look like a much more walking around area and the extra time and taxi fare will be worth having places you can walk to

8/10

Excellent

16 Jun 2015

Kyu Hun

recomended

Very nice gym and confortable room

10/10

Exceptional

30 May 2015

Eric

Not fancy, but a solid hotel.

I stayed for 7 days on business. It worked out well for that. Breakfast was very good, much better than anything you see in the US. The staff didn't speak much English but that is to be expected. Their limited English and my limited Portuguese worked out ok. The room was nice other than a small issue with flies in the bathroom a few days into my stay.

It is too far from Copacabana if you wan to do touristy things, about 30 minutes by cab with little traffic. Otherwise there are plenty of malls and different restaurants to try. A trip to the local beach is only a few minutes and not as busy as Copa. If I am back in Barra, there is a good chance I will stay here.

8/10

Excellent

22 Jan 2015

Verified traveler

Close to beach, and malls

Great breakfast which was included, free shuttle to ferry which takes you to the beach.

6/10

Pleasant

05 Jan 2015

Rafael

Smart hotel if you have your own transportation

In a personal emergency , I had to book a hotel, expedia rating was reasonable, all that is was promised was delivered, it was a good solution for a couple of days, is out of te way of Rio Beaches but you can easily access them in a car or taxi

10/10

Exceptional

24 Nov 2014

Eriadna

NICE HOTEL. NOT PERFECT BUT NICE.

I came to attend the CILAD (Ibero Latin American Dermatology Congress. I arrive one day earlier, on Friday, 11/14/14, but the event started 11/15/14. Since that day was a holiday in Brazil, all banks and exchange places were closed. So, I tried to change dollars at the hotel and they had no money. I am a well traveled person and NEVER had I experienced a situation like this. There I was, with no Brazilian money and the hotel was not helping. Friday, they said, at 4PM, will change, but when I went, they said, at 6 PM. Unfortunately, I had to leave before to attend the opening ceremony so when I returned, the same story, \"we have no money, come tomorrow at 7 AM and we will change it\". They did it but in the meantime I was borrowing from colleagues. Having such a big event, the hotel and a holiday coming, it was lack of vision of the hotel, not to have money available for the exchange. I hope this situation is corrected and no other traveler suffer this inconvenience.

Breakfast was plenty and delicious, transportation easy, the personnel was very compliant and nice to talk to. Neighborhood is great and the Barra Shopping Center was easy to access by bus.

Family

8/10

Excellent

14 Nov 2014

Verified traveler

WI-FI is Terrible

Checked in and they were very nice. Did everything to make me comfortable. The view from the room was good, I don't really care about the Ocean anyway. The room is very nice, the food is OK but there are so many good places to eat close by that make up for the food in the hotel.

Do not even think you will get anything done via the net. The Internet is just downright slow. I called the front desk but the person used the response No English.

I even tried at 2 AM and it was better but not good enough to do real work.

4/10

Poor

19 Sep 2014

Dick

4 out of 5 elevators were broken. Internet in room was absolutely terrible. Breakfast was fair at best .I would. not recommend this hotel to anyone.

8/10

Excellent

27 Aug 2014

Jorge

Not the first time

I have been in this hotel a couple of times and always the service is good, people friendly and price is right, I do recomend it to anyone.

6/10

Pleasant

31 Mar 2014

Verified traveler

Noisy Hotel

Since it is right in front of Av. das Americas, traffic noise can be particularly loud during the day and eventually by night. Location is OK to get to Barra sites but driving towards Copacabana and Downtown can take about 1.5 hours.

6/10

Pleasant

15 Mar 2014

Rob

decent price, no amenities nearby

good hotel nice price. gym Is decent. Not really close to anything though walking distance. forced to eat at the hotel or travel by car elsewhere.

6/10

Pleasant

10 Dec 2013

David

Not nearly as nice as the pictures suggest

Both the Expedia website and the Promenade website present the picture of a high end, first class hotel. Unfortunately, the Promenade Barra First was a bit of a disappointment. Primarily, the building and the rooms just haven't been maintained all that well. It's fine as generic business hotels go - definitely not a \"dive\" by any means. You just need to go in with the right expectations.

8/10

Excellent

03 Nov 2013

Will

Great but overpriced

Good hotel. On the specific date I was there, only one elevator was working which made waiting times long.
Great location, room was great!!! Great gym!!!
However, since it is in Rio, it was way overpriced like everything else in this violent city.

4/10

Poor

13 Oct 2013

ambrose

comfortable hotel if you are there for shopping

comfy hotel clean good air-con nice wood features, not fussy clean some English TV stations, very good breakfast, super fruit selection, needed more meat and cheese and boiled eggs, but otherwise good where the staff were more friendly and helpful in general. the lazy river pool is a plus, especially for kids and a big gym. minuses, miles from anywhere, complicated to get to by bus long journey into town on any day. The hotel is on a very busy noisy road you have to be tough resisting noise here!
After 3 days I learnt my way and found paradise.

4/10

Poor

16 Sep 2013

Verified traveler

Hotel location ideal for us.

Reception personnel were very unsocial and never had a smile, for my whole stay.

8/10

Excellent

11 Aug 2013

amado

Convention stay

The hotel was very nice. Good breakfast buffet. Great fruit assortment. Cereals , breads nd bake goods.

8/10

Excellent

07 Jul 2013

Zafer

Nice hotel in a nice area.

Pleased with my short stay that served my needs and expectations.

10/10

Exceptional

18 May 2013

Arcmaster

Great business hotel close to Barra Shopping

Reasonably priced ( for Rio) hotel with average breakfast and a large comfortable room very close to major shopping and business centers in the Barra region. Easy trip to International Airport via the Linha Amarelo expressway with buses available to both airports and downtown from the nearby Alvorado terminal. Quick taxi ride to safe and beautiful Barra beach with numerous good restaurants. Free breakfast and \"fast\" wireless internet!

2/10

Poor

25 Mar 2013

Mitch

Prominade Baja Da Tijuca

The place was nice and the staff were too

6/10

Pleasant

10 Jul 2026

Juan

Não gostei muito da cama. Pouco travesseiro. Humidade. Café da manhã razoável

10/10

Exceptional

04 Jul 2026

Luciene

Boa tarde!!

Excelente estadia recomendarei.

Self

8/10

Excellent

01 Jul 2026

SORMANY

Café da manhã fraco,estacionamento bom ,

8/10

Excellent

26 Jun 2026

Williams

Cafe da manhã, os pães estavam duros ou ressecados, sucos ralos. Podem melhorar.

Partner

10/10

Exceptional

18 Jun 2026

Gabriel

Atendeu bastante as expectativas

Partner

10/10

Exceptional

16 Jun 2026

Suzana

Equipe super prostativa. Quarto amplifies e confortável.

8/10

Excellent

11 Jun 2026

milton

Hotel bom.
Café da manhã pode e deve ser melhorado!

Partner

8/10

Excellent

05 Jun 2026

Silvia

Localização excelente e segura, quarto limpo e amplo, funcionários prestativos, porém o café da manhã é muuuito ruim. Pães ruins e frios, café péssimo, pão de queijo murcho todos os dias, misteira quebrada. Realmente não há um ponto positivo no café da manhã.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

MICHELA

Quarto espaçoso, equipe educada, serviço de balsa e van p a praia excelente, limpeza do quarto podia ser melhor.
Café da manhã fraco p o porte do hotel.
Próximo à 2 shopping, estrutura muito boa!

Partner

6/10

Pleasant

04 Jun 2026

Rodrigo

Uma recepção com catracas é exatamente o oposto dos conceitos de recepção e hospitalidade. Não se pode sentar no sofá sem passar por elas, é agressivo.

Business

6/10

Pleasant

26 May 2026

REGINA L DE

Boa localização. Confortável. Quarto grande e bem organizado.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Allan

Perfeito, alinhado para uso.

Self

10/10

Exceptional

21 May 2026

José Carlos

Hotel sempre muito receptivo, bem localizado e tem estrutura

Business

10/10

Exceptional

29 Apr 2026

Glauco

.

6/10

Pleasant

24 Apr 2026

Maria A A N

O quarto é confortável ,porém não funcionava o ar condicionado .Fomos à recepção e o atendente nos falou que era feriado e não tinha técnico disponível .No dia seguinte a mesma coisa ,sem ar condicionado dormimos naquele calor do Rio de Janeiro .Ainda pagamos um extra de 4 horas a mais que ficamos até embarcarmos de volta .

Friends_and_family Family

8/10

Excellent

24 Apr 2026

Cindy

O cardápio do café da manhã era muito ruim
Pouquíssimas variedades, o pão de queijo era incomível, o pão era requentado
O café era pessimo
O resto era bom

Friends_and_family Family

4/10

Poor

23 Apr 2026

ANDRE

O café da manhã é o pior que ja tive em hoteis. Eu nunca vi assim.

6/10

Pleasant

22 Apr 2026

Helder

O atendimento e equipe foram excelentes, sempre dispostos e pro ativos. A estrutura precisa de uma reforma, elevadores e alguns itens do quarto. A limpeza não estava boa, mas depois de reclamar ficou impecável. O Café da manhã é ultra simples, se resume em ovo, salsicha, pão, 3 frutas, 2 queijo, 2 sucos, café e leite, se não bastasse as opções limitadas a reposição era sofrida, precisava de umas 3 pessoas ir reclamar. O café da manhã precisa melhorar muito.

Self

8/10

Excellent

06 Apr 2026

Dario

Pouco travesseiro e não tinha coberta ou edredom disponível no quarto. Controle da tv não estava funcionando. Deixou um pouco a desejar esta estadia.

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

roxana ines

Melhorar um pouquinho sobre o café da manhã, verificar que as frutas estejam frescas

6/10

Pleasant

29 Mar 2026

Milena

Funcionários muito educados e receptivos, quarto confortável e bem limpo. No entanto, não vale a pena, em hipótese alguma, pagar à parte pelo café da manhã. As opções eram extremamente limitadas, o pão estava duro, os alimentos expostos não transmitiam uma boa impressão de higiene e o pão de queijo tinha um gosto desagradável.
Além disso, itens como requeijão, manteiga e similares não eram disponibilizados em porções individuais, ficando em potes de uso coletivo, o que, de forma geral, reforçou a impressão de pouca higiene. No fim, ninguém conseguiu comer nada, sequer tomamos café, já que o adoçante disponível era de uma marca muito ruim, o que também deixou a experiência ainda mais negativa.

Business

8/10

Excellent

29 Mar 2026

José Mario

Não precisei de estacionamento, café da manhã horrível, poucas opções, comida nunca era reposta e talheres faltando por falta de lavagem.

10/10

Exceptional

06 Mar 2026

José Carlos

Hotel muito bom, vista bonita, área com piscina, próximo aos shoppings

4/10

Poor

02 Mar 2026

Jorge

Cheira a mofo, o telefone não funciona e não tem as instruções no quarto sobre o hotel.
Elevador misturado staff e clientes.
O pior café da manhã que já vi na vida, muito ruim.
Nunca mais volto.

Self

8/10

Excellent

26 Feb 2026

Taro

Quarto grande e ótima localização do hotel. A 400m, muitos restaurantes para escolher.

10/10

Exceptional

25 Feb 2026

Eduardo

Funcionários educados e proativos

Partner

6/10

Pleasant

19 Feb 2026

Robert T

Quarto ok instalações já antigas tipo porta que nao fecha certo e precisa forçar , fechadura nao tranca , alizar solto , cortina antiga , pia vazando... Pormenores de tempo de uso...

Self

10/10

Exceptional

10 Feb 2026

rafael

Todo atendimento desde a Recepção, quarto equipe e comodidades impecavel

So tenho a agradecer.

Self

6/10

Pleasant

26 Jan 2026

Carolina

La habitacion grande. Cama cómoda. Limpieza bien aunque el servicio de habitacion no tan bueno ( nos quedamos varios dias y yo tuve que pedirles cambio de sabanas y mas toallas) El restaurant del hotel nada bueno. Desayuno pobrisimo. Fea ambientación.Café varias veces quemado. Huevos revuelos feos, e incluso me encontré cascaras de huevo. Jugos horribles, diluidos, sosos, intomables. No tenían lecha caliente para el café. Para comer imposible. Fuimos una noche y nos dieron una picaña que no se podia cortar. Sin mantel, ni mantelito. Muy, muy medio pelo.

10/10

Exceptional

16 Jan 2026

Erick

Preciso da nota fiscal

4/10

Poor

16 Jan 2026

Ricardo

Pessima higiene e atendimento muito ruim. Ficaram dois dias sem limpar. Não volto NUNCA mais. Além disso, café da manhã horrível e descuidado.

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Antônio C.

Bom custo benefício

Business

2/10

Poor

10 Jan 2026

Raisa

O quarto horrível tinha cheiro de mofo o split muito velho todo amarelo. Felizmente tinha outro disponível e trocaram. Café da manhã muito fraco e fui \"recepcionada\" por mosquitos. Apenas o staff que foi muito prestativo e atencioso. Não recomendo esse apart hotel.

Friends_and_family Family

8/10

Excellent

07 Jan 2026

Luiz Felipe

o apto é bom, espaçoso e confortável. É muito agradável o transfer de balsa para a praia.

Partner

8/10

Excellent

06 Jan 2026

Sthefanny

O hotel é muito bonito e bem cuidado. O quarto é extremamente espaçoso e confortável, embora um ponto negativo seja a televisão: é antiga, não é smart e não possui TV a cabo.
A piscina é excelente, porém o horário reduzido (das 8h às 19h) dificulta aproveitar o dia de praia e ainda retornar para utilizá-la. Poderiam estender este horário de funcionamento.

O transporte para a Praia da Reserva é ótimo.

Já a localização, na Barra da Tijuca, é tranquila e rodeada por shoppings, mas tudo fica distante para ir a pé, exigindo o uso de carros de aplicativo.

Um ponto positivo é que um ônibus passa em frente ao hotel, facilitando o acesso a Copacabana, Ipanema, Leblon e outras áreas turísticas para quem não estiver de carro e não queira usar carros de aplicativo.

O atendimento é muito bom. Tem uma recepcionista super simpática que indicou barzinhos para a gente.

Quanto ao café da manhã, infelizmente deixou a desejar. Pelo valor pago, eu esperava maior variedade e qualidade. Em alguns dias, os pães estavam duros, os bolos secos, o gelo derretido e havia menos opções do que o habitual em hotéis de grande porte.

Partner

10/10

Exceptional

06 Jan 2026

Emedi camilo

Café razoável. Bom atendimento. Quarto espaçoso. Localização segura.

Partner

4/10

Poor

05 Jan 2026

RAISA

Equipe ótima, educada. Já o hotel está em total decadência!!! Fui colocada em uma suite com cheiro de mofo insuportável e o split deve ser da \"idade da pedra\". Fui até a recepção, a qual me atendeu muito bem e fizeram a troca de quarto, onde tudo funcionava a contento. A suite que minha filha ocupou estava tb em estado deplorável e fizeram a substituição por outra razoável. O café da manhã sofrível e tinham varias moscas \"convidadas\". Enfim foi uma experiência muito ruim.

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Rodrigo

Café da manhã foi o pior que ja vi em
Hotel, frutas estragadas, pães duros, tudo com uma qualidade e uma apresentação horrível.

Partner

8/10

Excellent

04 Jan 2026

Ricardo

Atendimento ótimo. Quartos de ótimo tamanho.

Self

8/10

Excellent

02 Jan 2026

SIDIRLEY

Quarto impecável, equipe gentil. Café da manhã deixou a desejar.

10/10

Exceptional

24 Dec 2025

MILTON

Tudo perfeito, pedi para me trocarem de suíte, fui super bem atendido.

Self

10/10

Exceptional

23 Dec 2025

Daiane

Sim, tudo perfeito!

2/10

Poor

10 Dec 2025

Jaqueline

Engana

6/10

Pleasant

08 Dec 2025

Osmar

Equipe e quarto

Business

10/10

Exceptional

08 Dec 2025

Elaine Cristina

Equipe é excelente

Business

10/10

Exceptional

03 Dec 2025

Thiago

Estacionamento de facil acesso

Business

8/10

Excellent

23 Nov 2025

Cristiano

Recepção ótima, quarto muito bom, equipe de limpeza e recepção bem atenciosos.

O que precisa melhorar muito é o serviço de restaurante do local prestador responsavel pelo restaurante precisa melhorar muito o atendimento, reposição dos alimentos na rampa, faltou por dois dias reposição de alimentos, equipe de atendimento dos pedidos de refeição precisa receber treinamento e ter pessoas coordenando as atividades, refeição pedida foi totalmente entregue diferente e de péssima qualidade, alimento queimado, duro, ressecado, não sendo nem possivel realizar a refeição no local, precisando ir em um restaurante fora do hotel. Administradora do restaurante que iniciou os serviços as 07h00 da manhã chegou depois das 09h30, porém já faltava muitos itens no café da manhã, pão do dia anterior, faltava talheres, pratos, guardanapo, etc... parecia mais com o programa do pesadelo na cozinha, precisa melhorar muito pra ficar razoável pra bom.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Juliana

Tudo ótimo

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Renata

O estacionamento era seguro