Windsor Barra Hotel e Congressos

Brazil , Rio de Janeiro
Rio de Janeiro - RJ, Avenida Lúcio Costa, 2630
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100 reviews shown

10/10

Exceptional

06 Mar 2026

Aaron

Excellent place to stay

Family

10/10

Exceptional

27 Feb 2026

Martin

Everything ok. Nice Hotel..The only con is they spray too much air freshner in the room, is very invasive. People very nice. Very good Breakfast. Furniture a little old style,
it has a 1980s/90s vibe.\"
It' s time for a furniture makeover to modernize the guest rooms

Family_with_children

6/10

Pleasant

10 Feb 2026

David

Room was a little run-down with use. Our toilet was, unfortunately, clogged which was a real bummer. It was fixed the next day but not very welcoming. We had to specifically ask for a sheet change as a dirtied sheet was left in place by housekeeping.
During a few days stay, two if 4 elevators were constantly out of order, making wait time long and annoying, especially during meal times.
Breakfast buffet was great, in presentation, quality and selection. The hotel location is fabulous!
Staff was helpful.

Business_and_leisure Partner

2/10

Poor

13 Jan 2026

Christiaan

The hotel is very well located, but my overall experience was disappointing. I arrived extremely early due to an international flight and was required to pay almost double my reservation rate to access my room, as the early arrival was treated as an additional night, which felt unreasonable given the circumstances. Throughout my two-day stay, my room key stopped working repeatedly and I had to return to the front desk a total of 14 times to have new keys made, which was both disruptive and frustrating. In addition, the internet service was unreliable and required frequent resets, often interrupting business meetings, despite multiple attempts to resolve this with the front desk. Unfortunately, these issues significantly impacted the purpose of my business trip.

Business Self

8/10

Excellent

03 Jan 2026

Paulo

Courteous staff. Spacious room. Good breakfast.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Alassane

TOP

Leisure Friends

10/10

Exceptional

28 Dec 2025

Maria Celeste Airaldi

Very good walkable area, beach is just crossing the street. The breakfast was great and had options for everyone. The room and bathroom were spacious. Super recommended. Don’t skip the sunset view from the rooftop

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Norma

Very clean place. Very safe, lots of staff and had no problems with anyone in the area. AC doesn’t go below 25 C so it was a little hot for us. Laundry service was $$$ so don’t recommend for that. Area is well maintained and about 40 mins to 1 hour depending on traffic to center of Rio.

Friends_and_family Friends

10/10

Exceptional

04 Dec 2025

Erik

Nice bar, great breakfast buffet.

Leisure Family

10/10

Exceptional

03 Dec 2025

VALERIE

The rooms where very clean
staff show a high level of professionalism despite the language barrier.
Breakfast with varieties of choices

Leisure Family

10/10

Exceptional

20 Nov 2025

Peter

Massive clean room. Great view. Excellent service

Business

10/10

Exceptional

27 Oct 2025

Juan

Excelente

Leisure Family

8/10

Excellent

24 Oct 2025

carla

Very Nice Hotel

The room was clean and tidy, and great shower though the bathroom showed it's age. The staff was friendly and helpful. I enjoyed eating at their restaurants. I do wish there was a bottle of water in the room, it can be hard to access clean water while traveling.

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

Donal

lovely hotel good location good breakfast

Business

10/10

Exceptional

17 Sep 2025

FERNANDO

Muy buen desayuno

10/10

Exceptional

02 Sep 2025

Willermine

I spent a week at the hotel and it was lovely. Let me start by saying that they staff there are very professional and very pleasant to interact with. The executive room was not very much to my liking, too small, and the bathroom is outdated; however, I somewhat settled because of everything else that was good. The breakfast was awesome, and I mean it. Plenty to choose from. I will definitely recommend this hotel. Ideal place to stay

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

Donal

lovely hotel great breakfast good location

Business

10/10

Exceptional

05 Aug 2025

Guillermo

Quiet area

Leisure Family

2/10

Poor

23 Jul 2025

Mariam

Queríamos aclarar que nuestra hija quería tomar un sándwich del buffet sin saber que no se podía sacar comida. No fue por mala intención. Lamentamos si causó alguna molestia, pero nos sentimos muy incómodos por cómo nos lo dijeron, casi como si estuviéramos robando el Banco. Agradecemos que nos lo expliquen de manera más amable si vuelve a ocurrir algo así. Sentí terrible después de eso, nunca regresaré en su Windson Barra

10/10

Exceptional

22 Jul 2025

vinicius

Great place to stay. The hotel is located in a very safe area of Rio and you can do lot just walking. Staff is very friendly and polite and give a big shout to Bruno from the bell desk, and Paulo and Ademar from from the breakfast buffet.

Business_and_leisure Family

8/10

Excellent

17 Jul 2025

Avraham

Great location on the beach and amazing pool

6/10

Pleasant

02 Jul 2025

Johnny

Barra da Tijuca is far from the touristy areas, which appeals to me. It has a much calmer atmosphere. The hotel is within walking distance to the Sunday Farmers Market and within a cab ride away from a shopping center and the subway, which can take you to the better-known beaches of Leblon, Copacabana and Ipanema. The property was fairly clean and the staff very professional and helpful. The morning breakfast was excellent and the Saturday Feijoada buffet was not bad either. Now the bad. The hotel as some noted felt outdated. I would agree with that assessment. The hotel is not as ecofriendly as others either. It uses single use shampoo/conditioner plastic bottles instead of using the more ecofriendly in shower dispensers. The shampoo/conditioner provided were of poor quality. We ended up buying some at the grocery store. Another part that felt outdated was the in-room thermostat. It is still the old school dial instead of a digital one and there was no option to turn down the fan or set it to auto. For a high-end hotel, it did not offer family friendly rooms with queen size beds which is a shame given the room had plenty of room to support queen size beds.
Another thing that I found annoying was that I was not able to charge meals to my room. The hotel did not even offer me the opportunity to have my credit card pre-approved for incidentals, which made it more difficult.

Leisure Family

10/10

Exceptional

23 Jun 2025

Alexis

This was a wonderful location and the beach could not be closer. The breakfast was amazing and the staff was the friendliest ever!!

10/10

Exceptional

15 Jun 2025

ARIEL

Wonderfull!!

Partner

8/10

Excellent

11 Jun 2025

Derek

Rooms are dated need upgrading

Business

4/10

Poor

02 May 2025

Verified traveler

Avoid - for sure there’s better options.

This hotel is very outdated with mould in a lot of areas and not living to its star category.
I’ve stayed here 1 night and won’t return.

The staff is that sort that don’t look you in the eyes and speaks in monosyllables because they don’t take any care on providing a good service.
Check in takes ages for no good reason, they just need for some reason to type and type and type and type and type some more into their computer.

The bedroom is super dated, the normal superior room as only 1 smallish window with a side view of the ocean with a small TV and decor from the 80s.
It is relatively big though.

The bathroom is also dated and full of mould, this shouldn’t be allowed.

Partner

10/10

Exceptional

23 Apr 2025

Alline

Very good staff, great breakfast and location.

Partner

10/10

Exceptional

18 Apr 2025

Diego

Amazing hotel, the rooms are nice and clean!

Leisure Family

10/10

Exceptional

17 Apr 2025

Eric

Windsor Barra

Really nice hotel. Great location beside a lovely beach. Staff very friendly. Highly recommend

Business

10/10

Exceptional

22 Mar 2025

Brandon

Great hotel, nice rooftop pool

Self

10/10

Exceptional

16 Mar 2025

Easy check in

Leisure Friends

8/10

Excellent

16 Mar 2025

Dawn

If you are looking to stay on a beach in heart if Rio this is not it. 40 min to airport and 20 from the samba show. Property is very nice. Food just ok. Top floor pool and views are excellent.

Leisure Friends

10/10

Exceptional

03 Mar 2025

Alberto

Really good

2/10

Poor

26 Feb 2025

Oleg

This is not a 5 star hotel property smiling and being nice at front desk it’s not enough. Do something about . Pool area is great only rooms and lobby need renovations big time everything was since 1995

Leisure Self

8/10

Excellent

02 Feb 2025

Corey

I’m not sure this should have a 5 start rating. The staff was very nice and helpful. The property is relatively old and the rooms have not been redone in quite some time.

Business

10/10

Exceptional

30 Jan 2025

Sarah

Excellent staff and a beautiful spot

Beautiful location. My room was fine - classic hotel. I was there for a conference so did not use most of the amenities. All interactions with the staff were extremely pleasant. They are cordial and patient (I don’t speak Portuguese)

Business

10/10

Exceptional

20 Jan 2025

Rex

Beautiful place

Leisure Friends

6/10

Pleasant

16 Jan 2025

CLEIDE

The Bathdroo

10/10

Exceptional

05 Jan 2025

Diana

Right across the street from the beach.

8/10

Excellent

01 Jan 2025

Vivian

Not sure why Expedia displays this hotel as a 5 stars. I would give it 3.5-4 starts tops. WiFi connection at the hotel is absolutely awful. It’s super slow (whenever works) and it drops every 5 minutes. I complained to the staff and reception and they couldn’t do anything to fix it. The toilet doesn’t work well either. No power or pressure. You flush it and not even your urine goes down until you flush it a few times lol. Hotel is in front of the beach but rooms have no balcony lol. The bedroom has a nice bed, shower is also nice, breakfast descent. This hotel is not a 5 stars lol. If you need WiFi for your computer, something more important than just navigating for pleasire, beware it won’t work here ‘

Leisure Self

10/10

Exceptional

17 Dec 2024

Marcos E Mosnaim

Nice area close to the beach

Business Self

10/10

Exceptional

14 Dec 2024

Samina

Lovely,clean,convenient,access to care and dining.

Leisure Partner

10/10

Exceptional

12 Dec 2024

Aiman

One of the best I've ever stayed at. Everything you should expect from your hotel and more.

Leisure Self

10/10

Exceptional

07 Nov 2024

Nicole

Amazing staff, amazing views, right on the ocean, food was so very good! Transportation services were quick and convenient; the guided tour package to the local spectacular sites is sooo well worth it!

Friends_and_family Family

4/10

Poor

06 Nov 2024

sushil

I upgraded the room to sea view room and all the windows were so dirty that can't even see outside.
I asked to change the room but it was not changed.
also there was no bathrobes or sleepers in the room.
I don't think I will stay again at this hotel.

Business

10/10

Exceptional

04 Nov 2024

GUILLERMO

el hotel es grandisimo y muy comodo en todas sus instalaciones, la habitacion amplia, y siemre limpia y el desayuno impresionante, La ubicacion es muy buena al frente de la playa y cerca del centro de barra para buscar bares y restoranes

Partner

10/10

Exceptional

02 Sep 2024

Maria Jose

Service and food is ok, room was very clean

Business_and_leisure Self

4/10

Poor

30 Aug 2024

Zhihao

5 star location, 3 star hardware, 1 star amenities and service.

warning:
no coffee machine or even a simple electic kettle in the room, not even when you request it.
no complimentary drinking water, they'd charge you $3 for each small bottle of water.
fitness room also poorly managed.
the whole hotel management feels like 2-3 star style. consider you just get a bed close to the beach, that is it.

Business Self

10/10

Exceptional

23 Aug 2024

Keyla

Nice place staff are very nice

Business_and_leisure Partner

10/10

Exceptional

22 Aug 2024

Luis E

Excellent place!

Leisure Friends

8/10

Excellent

21 Aug 2024

Ajanta

Staff was very rude. Breakfast is included but one can’t fill a small water bottle with water. Front desk is not helpful

10/10

Exceptional

17 Aug 2024

Luz E

Beautiful property service was great

Leisure Friends

10/10

Exceptional

21 Jul 2024

Brian

The hotel is lovely, the rooms comfortable, the location across from the beach superb, staff was excellent. The pool and hot tub were cold and the gym was very small with broken equipment.

10/10

Exceptional

19 Jul 2024

Isabel

Very nice. Wonderful staff and friendly atmosphere.
I will go back.

Friends_and_family Family

6/10

Pleasant

11 Jul 2024

David

Great welcome staff and security. This is a classic, Windsor Hotel, not a newer, modern sleek-hotel.
Very clean hotel.
Technology will need to be updated. No usb outlets to charge smart phones and/or electric tooth brushes. This definitely needs to be brought current!

Leisure Family

8/10

Excellent

09 Jul 2024

Tennyson

Value for money stay

Leisure

10/10

Exceptional

05 Jul 2024

FLAVIO

Great place to stay in Barra da Tijuca. Across from the beach, safe walk around the area, good restaurants close by and easy parking.

Leisure Family_with_children

10/10

Exceptional

07 Jun 2024

Ing

Need a better hair dryer.

Business

10/10

Exceptional

06 Jun 2024

Luiz

Amazing stay, first class!

Leisure Family_with_children

6/10

Pleasant

05 Jun 2024

Alvaro

Great location, poor condition, the staff can be more gently and friendly.

Business Self

6/10

Pleasant

27 May 2024

Verified traveler

Acceptable stay but not value for money

It’s max a 3 stars. Amenities are basic eg no kettle etc. room is spacious but fittings are dated. Rooms need to be refurbished. Lifts are scary, doors close even when you press open. Once it even skipped floors lucky it didn’t plunge. Breakfast was acceptable but not value for money. Staff were generally polite and service was on point. Location was good - close to beach and some restaurants.

Business

10/10

Exceptional

04 Apr 2024

Felipe

Great Hotel

4/10

Poor

18 Mar 2024

Andrew

The staff here were not hospitable, and seemed to not like English-speaking guests (when they themselves spoke English). For instance, my room's safe did not work on the second day. When I called down for assistance, I was put on hold and hung up on *twice*. When I visited the desk to say the wi-fi in my room did not work, they said I needed to go to my room and dial 9 - when they could have just done this from their own phone. No one explains the beach towel pick-up clearly. And then, they will tell you they can book a tour for you, but when we asked them to on our way out, we came back at the end of the day and given a card, telling us we could book it ourselves.

Also, we had been to breakfast four times before we were offered made -to-order options; no one bothered to tell us and it isn't obvious.

As for the room, decently equipped, but how can a beachfront hotel have no place to hang a wet suit in your room? Rugs was stained, sheets were coarse and not comfortable.

Leisure Partner

10/10

Exceptional

11 Mar 2024

Martin

Everything

10/10

Exceptional

14 Dec 2023

Roberto

Enjoy with the family

Great facilities. Ease of location and security in and around the hotel. 17th floor with beautiful view

Friends_and_family Family

10/10

Exceptional

21 Nov 2023

Wendell

Everything was fine, Staff was friendly, location perfect for shopping and dining.

Leisure Friends

6/10

Pleasant

03 Nov 2023

Mariano

Nice location, needs renovation

Leisure Self

8/10

Excellent

30 Oct 2023

Thomas

In front of beach, good conference venue

Partner

6/10

Pleasant

28 Jul 2023

Norman

You can take my review with a grain of salt, my opinion the hotel is an old hotel probably made when Die Hard was in the theaters and had never been undated since! There service was okay we had some issues in our room which they tried to fix but the issues we had where not fixable the items where just old products which need to be replaced. Again I’m not out to bash the hotel but it’s not my thing I like smaller boutiques like hotels this is a big outdated hotel with nice people that work there.

Leisure Family

6/10

Pleasant

24 Jul 2023

David

Across from the better (less crazy, cleaner and more natural) beach in the Rio area. 30 minutes from Downtown and the craziness of Copacabana. The hotel is a solid 3 star property with a simple lobby, old amenities and aging facilities. Staff were hit and miss, the gym broken for the 5 days we were there (needed one single bolt) hot water took 10 minutes to reach ‘warm’, and although we complained about the air conditioning, no one seemed to be able to fix it. (So we froze the whole 5 days)

That all said… it’s a good value and the staff that were good were great. The beach is amazing and it’s a great neighborhood with an amazing Italian restaurant next door (Fratellis)

Great value for money… and it’s a solid 3 star hotel.

Leisure Family

8/10

Excellent

16 Apr 2023

Diane

Our trip to Rio was initially planned as a work conference though my family was able to join me. Overall, the hotel itself was gorgeous. Impeccably clean and modern. The food in the hotel restaurant and various bars was really good. The attention to detail in the conference center could not have been better. The pool was pretty though small. The hotel proximity to the beach compensates for the small pool. My only complaint was that I am an active person and enjoy using a gym in the morning time. The hotel gym had a # of equipment pieces that were broken. I would stay at this hotel again without hesitation. The Windsor Barra made our stay in Rio exceptional.

Business_and_leisure Family

8/10

Excellent

29 Mar 2023

Rodrigo

falta prolijidad en el aseo de la habitacion

Friends_and_family Friends

8/10

Excellent

04 Mar 2023

JOSE ALEJANDRO

The hotel has very high standards and it shows, breakfast is great and the location in front of the beach is ideal. Hotel's restaurant was also very good.

It could improve it's internet, Wi-Fi is not good and it gets disconnected with no aparent reason a lot. TV in room is smart, but for some reason is not able to connect to the Wi-Fi.

Leisure Partner

10/10

Exceptional

22 Feb 2023

Sherita

Great location for vacation!

Leisure Friends

2/10

Poor

10 Jan 2023

Dominic

In summary, very disappointing. Marketing photos are a lie, no umbrellas by the pool, no sunbeds or umbrellas on the beach. We asked the duty manager and they claimed that they can't have umbrellas by the pool due to the wind but hotels opposite with the same level rooftop pools have them and from old photos it appears this hotel used to have them. He also claimed the ones on the lower level have broken. Like so many things in this hotel it appears hotel management are unwilling to invest in replacing old and broken things. The rooms are looking very old and worn, with mould on the ceiling of the bathroom, and clearly haven't been updated in 20 years. The level of cleaning isn't great which makes it worse. Level of service and room amenities are also poor: had to call 3 times for a baby cot bed and iron for the room, and no coffee/tea making facilities in the rooms. I don't understand how this hotel can be classified 4* without basic amenities and such old/worn decor. Also don't bother trying to order food at the rooftop pool as it takes over an hour when it's busy, despite them saying 15mins, and they don't keep track of who ordered first so don't be surprised if someone else orders after you but gets their food sooner. A huge shame as the location is amazing. The hotel could make a lot more money if they were willing to invest.

Leisure Family_with_children

10/10

Exceptional

12 Dec 2022

Verified traveler

Amazing stay, will definitely come back in the future

Partner

6/10

Pleasant

11 Dec 2022

Aboelmagd

The people is extremely nice and friendly. Howe ver, the property requires attention for the guest rooms. The fact that no complimentary water, coffeee and tea available with a coffee machine or similar is not acceptable for the room rate.

Business Friends

10/10

Exceptional

23 Nov 2022

Gabrielle

The hotel is a fantastic location right in Barra Da Tijuca. The ocean and beach views from the rooms and from the rooftop pool are breathtaking! The hotel is not brand new but the rooms were spacious, clean and very well cared for. The breakfast buffet is an incredible spread with so many fresh and delicious options for all.

We enjoyed our time and the hotel so much extended our trip to stay an extra night because it was that awesome!

But the best part of this hotel was hands down the staff and service. You truly feel you are in a 5 star hotel with the amazing level of service. I wish I could name all who helped us but everyone from the check in, front desk to the servers and bartenders, to all the staff at breakfast and the security guards, bellman, housekeeping, every single staff member treated us with the utmost level of kindness and superb service. This is what made our stay so memorable! Ok and the views plus location can’t be beat either! We are planning another trip to Rio next year so we can stay at the Windsor even longer! Thank you for a fabulous stay and for your commitment to providing excellent customer service!

Leisure Family_with_children

10/10

Exceptional

12 Nov 2022

cherene

Great service and location is perfect

Leisure Friends

8/10

Excellent

21 Oct 2022

Scott

We thought that the Hotel for the cost of our stay was a good value. The property was nice and the staff were excellent. Food in the restaurant was outstanding. We enjoyed our stay and my wife and I both said we would stay there again.

Leisure Partner

2/10

Poor

31 Aug 2022

Stephen

I liked the price. They will screw you over if they get the chance. Beware.

Leisure Family

10/10

Exceptional

29 Aug 2022

Laszlo

The hotel is on the beach, security at the property is great and they are serious.Breakfast is amazing, worth to include in your package.

Leisure Family

4/10

Poor

23 Aug 2022

Andre Ferraz

Totally unacceptable that a 5 stay hotel has THE WORST GYM I’ve ever been to. Charged R$150 a day when I had a guest over for 2 days is absurd. Lobby staff wasn’t friendly. Pool staff was. Half of the power outlet in my room (1609) weren’t working after checking in. I would not be back. I will go somewhere else next time.

Leisure Self

10/10

Exceptional

19 Aug 2022

Isabel

It was a relaxing experience

Partner

8/10

Excellent

30 May 2022

Verified traveler

Good stay for short break.

Largely as expected large international-standard hotel. Excellent location right on the beach front with facilities within easy reach. Great breakfast buffet and nice pool area with fantastic views. Service is attentive, if a little slow, staff are friendly, but rooms are beginning to show their age and are a bit dated. Good choice for a short break.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Cristiane

Gosto muito da Estrutura do Hotel e Localização, pois acho a praia segura.
Café da Manha também muito bom.
Ja me hospedei neste hotel e outros da mesma rede e continuo achando o check in demorado, mesmo que sem filas, e mesmo eles ja tendo todos nossos dados e ckeck out também bem demorado.
Ai perguntam se vc quer deixar o cartão para eventuais despesas e assim faço, e no primeiro pedido de room service tenho que pagar.
O pedido na piscina só na misericórdia, os atendentes com uma vontade de atender , 3 parados dentro do bar e nenhhum vem atender lá fora e o salva vidas que nao fica na piscina rs fica la dentro sentado .

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

inacio

Hotel maravilhoso com certeza

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Christian

Quarto limpo, ótimo serviço, vista linda!

10/10

Exceptional

02 Mar 2026

Erfidia

Nuestra experiencia fue maravillosa. Todo nos encantó desde el primer momento. La habitación estaba impecable, muy limpia y cómoda. El personal fue siempre amable y atento, haciéndonos sentir muy bien atendidos. Definitivamente es un lugar al que volveríamos y que recomendamos sin dudarlo.

Friends

10/10

Exceptional

01 Mar 2026

DELIO

Sim quarto impecável equipe extraordinária

8/10

Excellent

25 Feb 2026

Carlo

This hotel doesn’t deserve its five-star rating and needs serious renovation. It’s a massive property overrun with noisy tourists and families.
Pros: Spacious, comfortable room. Friendly staff.
Cons: Slow, undersized elevators. Restaurant feels like a cruise ship cafeteria. You must cross a busy highway to reach the beach (with long traffic light waits), and there’s no beach service. Severely understaffed with long check-in/check-out lines. Staff is compartmentalized and inefficient despite being helpful.
Verdict: Skip it unless you’re on a tight budget. This is not a five-star experience.

Self

6/10

Pleasant

24 Feb 2026

Júlio

O hotel esta velho, o ar condicionado nao tem como regular a temperatura, cheiro de mofo!

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

francisco

Quarto excelente.