Name: Royalty Barra Hotel
Address: Avenida do Pepe, 690 - Barra da Tijuca, 690, Rio De Janeiro, 22620-170, BR

8/10

Excellent

06 Jun 2026

Denis

Wonderful view, great location. Staff are wonderful. The only down side - there is no CENTRAL hvac system, so the noisy air conditioning unit is right on the balcony. If you like your beauty sleep - consider this.

8/10

Excellent

19 Sep 2025

Deborah

Room was ok but bathroom was extremely small. Staff was very friendly and helpful.

Leisure Partner

6/10

Pleasant

21 May 2025

Marisol

The beds are extremely uncomfortable and the AC turns on and off by itself and makes a loud noise every time it turns on, and you can’t turn the lights of the ac off either

Leisure Friends

8/10

Excellent

28 Apr 2025

Terry

Good hotel when internet works

I was given a wonderful room with a great ocean view on a upper floor. I had a couple of minor issues with the room that were not the fault of the hotel and they were promptly taken care of.
One that I did find that was unacceptable was that the internet went out every single morning. I notified hotel staff 4 of my 7 days about this. 1 day it was immediately fixed and I received a call from the front desk telling me that. The other 3 day the front desk staff acted like it was something that never happened before. As someone who was traveling alone from out of the country. I relied on the hotel internet to communicate with in country friends who were coming to pick up. Needles to say that on my last day. The internet didn't work, I notified the front desk staff. 2 hours later there was still no internet. I had to turn my roaming on on my phone. This cost me extra money and frustration.
The evening shift front desk staff were an absolute treat. They were so nice and helpful. I can not say enough good things about them.

Self

10/10

Exceptional

17 Nov 2024

Marcus

Best Barra Location!

We stayed here a few times already because it’s beachfront and close to lots of dining options, groceries, and pharmacies. Comfortable room with king size bed and gorgeous views!

Partner

2/10

Poor

09 Nov 2024

Antonio

The hotel is not organized ever time you ask for Sam thing they has to send to two people people first them the give you a tower or any item ! The break fast has nothing ,no caputino machin , no toaster, everything is to tip !

Business_and_leisure Family

6/10

Pleasant

06 Nov 2023

Adrian

I had to replace room keys twice as they won't open the door, finally, I was changed to another bedroom.
Staff looked like overwhelmed.
I paid for breakfast at the restaurant, it was not bad, but expensive for the quality and variety of food.

Leisure Partner

2/10

Poor

04 Feb 2023

Thiago

Terrible experience very old hotel with very rude people hotel horrível velho cheio de ferrugem e mofo, difícil falar se o pior foi o hotel ou os funcionários, pareciam que estavam fazendo um favor um local para nunca mais ir reservei 5 dias fiquei um horrível e ainda nao e família friendly fiz a reserva p mim minha esposa e meu filho mandaram meu filho dormir no chao pq n tinha cama ai deram um lencol e um travesseiro

Leisure Family_with_children

8/10

Excellent

06 Aug 2022

Jonathan

Parking should be free and not charged

Business Partner

2/10

Poor

14 Feb 2021

Nugucci

You can find better

Steer clear hotel staff have zero personality

Business Friends

8/10

Excellent

05 Dec 2019

Eddie

Great location, beautiful ocean view, good breakfast, but a/c didn’t work well

Leisure Self

10/10

Exceptional

29 Nov 2019

ROMULO

Worth staying here!!

Always a great hotel and friendly staff!!!!

Friends_and_family Family

8/10

Excellent

20 Nov 2019

Verified traveler

GOOD

Wi Fi Service only at loby area

4/10

Poor

05 Nov 2019

Verified traveler

I checking 8:00 PM on Saturday . Expedia didn’t sent anything to the hotel with my payment and the receptionist was ask me about my email confirmation. I wasn’t suposse to confirm that . The Expedia supposed to sent my reservation to them. The guy was rude with me. He sad if I’m not showing the reservation i ll be charging at my credit card the full amount... he went to my door and said that. I never had problems like that to checking at hotel’s. Any way...

Friends_and_family Family

4/10

Poor

06 Mar 2019

Verified traveler

No internet, break fast tables no clean, room acceptable but could be cleanner

Leisure Partner

10/10

Exceptional

04 Mar 2019

Mitchell

Royalty Barra Stay

The Hotel is in a Nice quiet area, the Beach does not get very crowded, the Balcony Ocean Views are great. The Hotel does not have in room coffee makers, They do not have in room nor do they have Ironing Boards and Irons. There are a lot of local food places one short walking block away.

10/10

Exceptional

04 Oct 2018

joseph

satisfied overall

excellent professionalism and location

10/10

Exceptional

01 Sep 2018

Tamara

Fantastic location by a very nice beach and a lot of great restaurants.

6/10

Pleasant

02 Jan 2018

Muhammed

Better service. Ok hotel

We we greated with the absurb parking value of 100 reais per day. To leave baggage also 10 reais. Front desk reception was poor as they looked irritated. Room was ok with good view. Breakfast needed more options for class of hotel.

Partner

8/10

Excellent

08 Oct 2016

MOHAMED

clean and comfortable stay

very good

8/10

Excellent

06 Oct 2016

MOHSIN

best view ever

fantastic

Partner

8/10

Excellent

08 Mar 2016

Rodger

Great location, great surf.

The hotel was in a great location with miles of awesome beachfront. We came primarily to be near to surf breaks in Barra but also experience some good nightlife and local food. It was out of the hustle and bustle of Central Rio but close enough to access the all the good tourist spots.

Family

8/10

Excellent

26 Oct 2015

Not Provided

Decent Place

Couple of things not so good .....WIFI is not included.....
Also one day my room was missed for cleaning
not a fan of the Breakfast

Good things
Friendly Staff
Great Location
Awesome view if you get Oceanview

10/10

Exceptional

08 Feb 2015

Massimo

nice hotel on the beach, really pleasing

nice hotel on the beach, near a main road in Barra

10/10

Exceptional

12 Dec 2014

Max

Nice hotel, close to the beach

Nice hotel close to the beach, nice service and near the best restaurants

4/10

Poor

08 Jul 2014

Verified traveler

Too expensive for what it has to offer

Room was not deeply clean, breakfast was poor. Again, this would be acceptable only in a 50 or less use per night hotel, not something so expensive.

4/10

Poor

05 Feb 2014

Christian

Just ok

Not a Good Spot on the beach ,
Not a Nice hotel !!

8/10

Excellent

14 Dec 2013

Sean

Nice hotel....But

Couple of things. No rewards program. Second. No free internet. They charge you a hour rate or a day rate of 30 reals. And last, they are doing construction and renovating rooms. So you if you want a new renovated room you need to be higher ....And you don't want to hear the construction.

4/10

Poor

22 Apr 2013

Verified traveler

Sights and location close to business meeting.

The hotel's location was great; next to restaurants, and right on the beach. The service of the staff was good, but at check-in, the front desk could not find my reservation so I waited 30 mins. The room was comfortable, but the shower had mold, and my dirty towels were not replaced the next day by the housekeeping staff. Breakfast was good, but I was unable to remove coffee from the breakfast room. Listen....I'm paying $250 a night for a room with mold and re-used towels, I'd better get to take my coffee anywhere I want in this hotel. The pool and workout rooms were better than I had expected.

6/10

Pleasant

06 Feb 2013

Arcmaster

Convenient for business in the Barra

Hotel staff was courteous and attentive when needed. Hotel is in a safe area and the surroundings are relaxing. Ocean front rooms have a nice view. Hotel air conditioning in common areas was either turned off or not working making for a very hot and humid experience in the lobby and hallways. This is not acceptable for a Fifa approved hotel. Breakfast was good with a reasonable selection of fruits, breads, cakes, as well as eggs and sausage.

6/10

Pleasant

06 Feb 2013

Maria

Convenient for business in the Barra

Air conditioning in public areas of the hotel was not working and the lobby area, halls, and other areas of circulation were very hot and humid. Hotel staff was friendly and helpful. Breakfast was average for Brazil.

6/10

Pleasant

29 Jan 2013

Andy P

Average Hotel in Barra

Average lower to middle class hotel, beware of extra charges. Staff marginally helpful. Location is away from the most popular areas.

8/10

Excellent

29 Jan 2013

traveler stayed 2 nights

Great Breakfast, far away from centre

It's great view from the hotel. Room was big and clean. My partner and I had a king bed room. But it is a bit far from Copacabana beach. About 12 km and taxi cost around R$30-40. Do not use hotel's own transport. They charge R$60 to Copacabana. Yellow taxi is available right outside the hotel and it is much cheaper.

Breakfast is great.

Partner

8/10

Excellent

25 Jan 2013

JAB BUG

Great View

The hotel that very nice and accomodating and just a few yards off the beautiful Rio coast line!

Partner

4/10

Poor

09 Jan 2013

Verified traveler

EXTREMELY RUDE FRONT DESK PEOPLE!!

Our check-in time was 2 PM and we arrived around 1PM due to our flight schedule. We anticipated the wait for the check in time and were perfectly fine with it. There were 3 guys at the front desk and we were simply told after we gave them our reservation name that \"you have to wait till 3 PM\". After waiting for about an hour at the lobby and witnessing every person who came in after us get a room, I decided to ask about our reservation . Once again, in a very rude manner, i was told by the guy at the front desk \"you have to wait till 3 PM\". I showed him that our check-in time was 2 PM and not 3 PM, according to our reservation and he said the same thing again with a bigger attitude (I guess that was the limit of his English vocabulary). The gentleman was so rude that while \"talking at me\" another employee said something and he turned his back to me to speak to his colleague. At that point another guy at the front desk took over and we had a room within 5 minutes (go figure!!). Our experience at the hotel went from bad to worse and all related to service, from having us and other guests walk thru the garage entrance and use the service elevator (there is no pedestrian service entrance) after a walk on the beach. The location of the hotel is OK, however, in all of my travels for business or pleasure, i have never encountered such a lack of customer service, specially in a hotel in a beautiful place like Rio. The hotel charges for ice and does not offer an Iron

Family

6/10

Pleasant

07 Dec 2012

Mateus

Disappointed

The bed in my room was terrible. The mattress was broken and uncomfortable. I requested another room or to replace the mattress but no one seemed to care about. That was the lowest point of the hotel. On the other hand, the shower was excellent.

4/10

Poor

16 Oct 2012

Verified traveler

Difficult for Business

I was there for 9 days so I got a good feel for the hotel. They could not get the internet to work via WiFi for my room. I ended up having to set up downstairs every night and do my work and business e-mails from the lobby. I also had a light out in the bathroom that took 3 days to repair.

2/10

Poor

24 Sep 2012

Traveller 2012.81

Disappointed

Not a good experience during my last business trip to Brasil. Internet didn't work, many people complaining and the hotel didn't do anything about it.
Asked for a wake up call and I had to go downstairs to wake them up!
Restaurant too expensive!

6/10

Pleasant

25 Sep 2011

C

Needs more attention.

My telephone did not work the entire time I was there so I had to go downstairs to let the front desk know that my room did not have a blanket on the bed, there was a pillow case missing from a pillow, the safe would not work, and of course the telephone did not work. That was never fixed. After waiting 30 minutes for someone to check the safe and then another 30 for them to try and figure out what was wrong with it, I finally had to leave as I was late for a meeting. The next day the front desk told me there was an extra charge to use the safe, something that would have been nice to know. The room is pretty spartan and needs some comfortable touches. Staff is pleasant and location is on the beach so that's good and the breakfast was good. They did refund my money when I checked out 2 days early.

4/10

Poor

18 Jun 2011

Verified traveler

Royalty Barra

Average hotel and good for large tours and groups. Not for businessmen and executives. Very poor breakfast management on both, buffet spread and service.

Free Internet service in the lobby does not work.

6/10

Pleasant

05 Apr 2011

Anonymous

Beach is great, but everything else?

We stayed at the hotel for two weeks and had enough, and definitely won't come there again.

There are three nearby restaurants which were very good, but the food at the hotel was terrible. Especially coffee. Undrinkable. Instant coffee was MUCH better by comparison, and that's saying something.

The reception staff was unresponsive and sometimes downright rude. Laundry service is RIDICULOUSLY overpriced. Fifty reais (30 dollars) for a pair of pants. Sometimes the prices went up to 80 reais per item. At those prices you might as well buy new clothes, rather than wash.

The maid service was extremely spotty and inconsistent. Sheets weren't changed unless explicitly asked.

On top of everything, the key to the room stopped working almost every day.

Partner

4/10

Poor

11 Jan 2011

Wolf

Not impressed

The guy at the reception desk could not find our reservation and gave us a hard time (i.e. he wanted to charge us a second time!) before he finally let us go into the room. The room safe was not working and the floor had not been cleaned before! So, the start was bad!
On the next day, he had found our reservation. However, no apologies were made.
The hotel was ok but the prize seemed to be too high for the service provided. The location, right opposite of the beach, was great, though!

Partner

10/10

Exceptional

05 Jan 2010

Anonymous

Really enjoyed our stay there

We enjoyed our staying a lot. This hotel is very well located, the front rooms have amazing views and the staff is very polite and responsive. The rate was very good to what the hotel offered. Included breakfast was a feast, with many options (self service) to choose from. The rooms are \"no frills\" but have all amenities we wanted, and what a view! Overall, we think it was excellent to stay there

Partner

8/10

Excellent

17 Jul 2009

Anonymous

Great hotel...

Royalty Hotel is was generally speaking a great hotel. Customer service was excellent. Breakfast Buffet was really good. The hotel is located in front of the beach with a great view. The hot tub did not work properly and did not have hot water. Across the street there is a firefighter and lifeguards station with a helipad. Sometimes they have a helicopter taking off and landing throughout the day so it can be a little noisy. They let you do early checking before 200pm but will charge half day using their rates not orbitz. We paid a orbitz one day rate for their half prize. This is really important to keep in mind because most of US airline carriers arrive early in the morning to Rio da Janeiro. In sum, it was a great experience staying in this hotel and I hope to comeback someday again.

Partner

10/10

Exceptional

15 Jun 2026

Evandro

Ótimo !!!! Excelente localidade !

6/10

Pleasant

08 Jun 2026

Kenya

A minha maior reclamação são as toalhas bem velhas e desgastadas e o tamanho do banheiro, mas é um hotel com bom custo benefício

6/10

Pleasant

08 Jun 2026

Rene Raeder

A parte do restaurante é muito ruim, café da manhã péssimo , quartos razoáveis, mas a localização do hotel é muito boa. Uma coisa boa, é que eles oferecem toalhas, cadeiras e guarda-sóis para a praia.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Karine

Boa localização,quarto limpo,equipe prestativa.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Rodrigo

Muito Bom o hotel. Quarto limpo

Partner

6/10

Pleasant

27 May 2026

Danilo

Banheiro minusculo, quarto gigante

Self

10/10

Exceptional

14 May 2026

Marcello

Excelente estadia

Friends_and_family Family

2/10

Poor

30 Apr 2026

Edmilson

pior hotel que ja se hospedamos !!!

6/10

Pleasant

27 Apr 2026

Rodrigo Luís

Equipe precisa ser mais profissional e simpatica com hóspedes

Friends_and_family Family

8/10

Excellent

21 Apr 2026

SONIA MARIA

Vista da Praia e cama boa
O café da manhã é simples

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Liliane

Não tem tomadas para carregar o celular nas dependências do hotel. O café da manhã é razoável.

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Rilza

Achamos estranho os valores de R$ 400,00 e R$ 67,00 cobrados além da diária. Muito estranho essa cobrança, mesmo devolvendo os 400,00 no checkout.
O chão do quarto estava cheio de areia e o banheiro não estava com a limpeza de razoável para ruim.

Partner

4/10

Poor

24 Mar 2026

Ricardo

bar abastecido, ar cond fraco.

Self

10/10

Exceptional

15 Mar 2026

Alessio

Hotel con posizione impagabile, a due passi dalla via centrale e fronte mare.
Camere spaziose con letti molto comodi. Pulizia e personale ok. Edificio con qualche decennio ma perfettamente funzionale e con strutture/arredi di qualità.
Ottime anche la piscina e la sauna. Colazione a buffet nella norma.
Hotel Consigliatissimo in generale.

6/10

Pleasant

13 Mar 2026

BARBARA

Hotel mais ou menos, café da manhã fraquíssimo pro preço que se cobra, pagamos um calção de 400,00 que não é previamente avisado, estrutura antiga. A parte boa é que é do lado da rua Olégario.

Friends_and_family Friends

4/10

Poor

10 Mar 2026

ANTONIO

Funcionários mal humorados, limpeza deixa a desejar, o café da manhã não era fresco, e o ambiente apertado para a quantidade de hóspede, ponto positivo era a localização do hotel que é muito boa.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Ove

Veldig bra havutsikt

10/10

Exceptional

03 Mar 2026

Luana

Muito bom

10/10

Exceptional

21 Feb 2026

ANA PAULA DE

Localização e vista do quarto, fantastico

Partner

8/10

Excellent

20 Feb 2026

Marcello

Quarto e localização

Friends_and_family Family

8/10

Excellent

20 Feb 2026

George

Localização e quartos espaçosos. Café regular e limpeza a desejar.

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

Rene Raeder

Restaurante mal administrado. Ceia de Réveillon pessima , café da manhã fraco , mobília antiga, atendimento ruim.

Partner

10/10

Exceptional

04 Jan 2026

Claudia

Estava tudo otimo ! Localizacoa perfeita

Friends_and_family Family

6/10

Pleasant

10 Dec 2025

Jose Roberto

Academia muito simples , com poucas opções de aparelhos e alguns com defeito.
Ar condicionado velho e muito barulhento.

Business

2/10

Poor

25 Nov 2025

Olavo

Quarto com infiltrações, banheiro com chuveiro entupido, ar-condicionado com sistema de regulagem totalmente ruim, ele ficava ligando e desligando o aparelho ao invés de regular a temperatura, estacionamento mal sinalizado café da manhã baixo padrão

Friends_and_family Family

8/10

Excellent

18 Nov 2025

George

Quarto bom e localização. Café precisa melhorar.

Friends_and_family Friends

8/10

Excellent

17 Nov 2025

Gabriel

Ótima acomodação, como quarta, cama, banheiro, chuveiro e outros, uma falha pois disponibiliza tv com YouTube e Netflix mas sem internet, tem q compartilhar a internet do celular, e o café da manhã deixa muito, mas muito msm a desejar

Friends_and_family Family

8/10

Excellent

16 Nov 2025

Kelly

A vista muito boa , lateral mar .

Partner

10/10

Exceptional

13 Nov 2025

Attila

privat

Friends_and_family Family

8/10

Excellent

11 Nov 2025

Fabio n

Perfeito, só precisa melhorar o café da manhã!

Friends_and_family Family

6/10

Pleasant

09 Nov 2025

Diego

Hotel velho. Precisa de uma reforma. Café da manhã terrível!

Business

8/10

Excellent

28 Oct 2025

julio

Quarto limpo, meu quarto era de fundos (tinha conhecimento disso), não usei a piscina externa

Partner

10/10

Exceptional

21 Jun 2025

Evandro

Fantástica!

6/10

Pleasant

31 May 2025

Henri Q

Localização eh muito boa, mas o café da manhã eh fraco, a cordialidade dos atendentes na recepção não eh das melhores, check out as 11 sem nenhuma opção de late check out

Me hospedo frequentemente no Rio de Janeiro nesta mesma região e as opiniões se baseam na comparação com hotéis de mesmo preço na mesma avenida

Repensarei usar o Royalty...

Business

8/10

Excellent

31 May 2025

Ivo

Quarto excelente, vista excelente, café da manhã deixa a muito a desejar

Partner

4/10

Poor

22 Apr 2025

Verified traveler

Foi um dos piores hotéis que já me hospedei. Chegamos e o atendente da recepção é super grosso, ríspido, nem olha na nossa cara. Além disso, tudo é cobrado, tudo, até a mala pra vc guardar, caso não esteja ainda no horário do checkin, tem que pagar. Pra fazer o checkin antecipado, mesmo que o quarto esteja disponível vc tem que pagar 400 reais. Também tem que pagar 400 reais de caução pra caso vc quebre algo no quarto. O café da manhã é o pior que já vi. Pouquíssimas opções, o ovo mexido parece mais sopa de ovo, só uma água horrível. Se vc não for cedo, vc pega uma fila imensa pra poder tomar café, pq o local do café é pequeno para o número de hóspedes.
O que o hotel tem de bom? A vista, somente! Isso pra quem paga pelo quarto com vista que foi o meu caso, e é bem mais caro. Mas de resto nada vale a pena. Não me hospedarei lá novamente. Tem outros hotéis muito melhores na mesma localidade.

Partner

4/10

Poor

21 Apr 2025

Lucas

Não vale o preço

Atendimento demorado, pouca funcionários, café da manhã com fila de espera e sem variedade. Péssimo custo benefício pelo preço cobrado.

Partner

10/10

Exceptional

03 Apr 2025

Maria Rita

Gostamos!

Ganhei up grade de aniver e fiquei com vista p mar!!! Café da manhã muito humilde para estrutura do hotel.

Partner

2/10

Poor

25 Mar 2025

Paulo Henrique

Cobram taxas absurdas! Nunca mais

Partner

8/10

Excellent

25 Mar 2025

Carlos Alberto

Compensa pela localização

A localização é Excelente.
Café da manhã fraco com itens de segunda linha.
Ar condicionado muito barulhento. Maquina na sacada do quarto.

Partner

10/10

Exceptional

23 Mar 2025

Everton F

Um hotel muito bom

Um hotel super bem localizado, de frente para o mar, com quartos renovados e uma vista linda. Já tinha lido muitas críticas a esse hotel, mas confesso que passei a considerar que muita gente quer exigir muito pagando pouco. O hotel é muito bom. É sobre o estacionamento, tem muita vaga boa na frente do hotel sem precisar pagar caro para por no estacionamento do hotel.

Partner

6/10

Pleasant

16 Mar 2025

Silvania

Precisa melhorar o café da manhã.

A estadia foi boa, mas o café da manhã foi decepcionante. Achei bem limitado e sem muitas opções. Melhorar isso faria muita diferença na experiência dos hóspedes.

Partner

10/10

Exceptional

12 Mar 2025

Luciana

Ótima

Boa estadia, hotel muito bom, melhorou o café da manhã… pode melhorar as toalhas dos quartos

Partner

6/10

Pleasant

09 Mar 2025

MICHELLY

A principio na recepcao fomos muito mal atendidos, a recepcionista estava num mal humor, nos atendeu com rispidez

Pelo valor da diaria o cafe e de baixa qualidade, mexido de ovo tinha casca do ovo pelo meio, copos para suco e agua nao estavam bem lavados, o pao de sal de uma baixa qualidade, servir apresuntado, nao tinha um tipo de queijo branco, pao de queijo, bacon, pao integral, o minimo que se tem em qualquer outro hotel pelo valor de diaria bem abaixo.

O bom e a comodidade do hotel ser beira mar, ter bares e restaurantes proximos

Friends_and_family Family

4/10

Poor

08 Mar 2025

Carlos Henrique

Café da manhã

Achei o café da manhã muito pobre, cidades do interior tem hotel desse padrão com muito mais qualidade de café da manhã!
E checkout 11:00 é surreal.

Partner

2/10

Poor

05 Mar 2025

Mara

PÉSSIMO

NÃO RECOMENDO. A experiência foi péssima, especialmente pelo atendimento. Os funcionários não são cordiais, e a gerente, então, extremamente grosseira e arrogante. Além disso, o check-in era às 11h, mas às 9h já ligaram para o quarto perguntando se eu sairia no horário ou renovaria a diária – um total descaso com o descanso do hóspede. Foi uma experiência frustrante e decepcionante. Definitivamente, não voltaria.

Partner

6/10

Pleasant

27 Feb 2025

MARIA LORENA

Internet NO funciona, el personal de recepcion no es amable, te cobran el agua caliente, te cobran para guardar maletas. La propiedad es muy buena, las habitaciones son muy buenas, en el restaurante se come muy bien, la ubicacion excelente,deberian mejorar solo los servicios al cliente para llevarnos una mejor experiencia, reserve desde expedia y nadie me ayudo desde la plataforma a solucionar mis problemas con el hotel nadie responde desde expedia para ayudar ante algun problema solo tienen un chat robot y no sirve

Leisure Partner

2/10

Poor

17 Feb 2025

Camila

Médio

Pessoas muito simpáticas, porém a limpeza do quarto não foi feita, tivemos que solicitar várias vezes… Em sete dias somente um dia limparam o quarto. Café da manhã com poucas opções! Estacionamento para hóspedes com valor alto! A vista é maravilhosa! Chegamos com nascer do sol e foi das coisas mais lindas que vi…

Partner

10/10

Exceptional

03 Jan 2025

Ana claudia

Excelente acomodação
Estacionamento caro

Partner

8/10

Excellent

01 Jan 2025

Juan Alisson

Boa

Viajamos a lazer neste final de ano, o hotel tinha muitos hóspedes. Elevadores no período da manhã no café sobrecarregados, então entendemos por ser pela época do ano.
Limpeza dos banheiros, razoável.
Atendimento no check In bem ruim.

Partner

6/10

Pleasant

26 Dec 2024

Sergio

Falta de respeito e consideração.

O Royalty Hotel possui excelente localização frente ao mar da Barra, na praia do Pepe. Uma ótima piscina externa com serviço de bar. Alguns pequenos problemas como chuveiro que dispersa a água, colchão de molas e estacionamento extorcivo de R$ 85,00 a diária, não são seus maiores problemas.
O grande problema foi a falta de respeito com o hóspede no Check Out. Às 10:15h, recebi uma ligação da recepção para informar que minha diária vencia às 11 horas. Ao indagar qual seria a minha tolerância para deixar o hotel, fui informado que não havia tolerância e que o horário de 15 horas às 11 horas do dia seguinte esta afixado no site do hotel e que, portanto deveria ser considerado desta forma.
Ou seja, o Royalty transformou uma diária que deveria ser de 24 horas em apenas 20 horas e se recusou a me dar alguns minutos a mais para que eu pudesse usufruir dos meus últimos instantes no hotel com a calma que eu gostaria.
Em outros hotéis a diária é de 22 horas (14h às 12h) com tolerância de saída administrada conforme à necessidade do hóspede.
Literalmente, fui expulso do hotel ao receber uma ligação às 10:15h da manhã. Sem contar a falta de sensibilidade do atendente da recepção que foi muito desrespeitoso com um hóspede de 68 anos.

Friends_and_family Family

6/10

Pleasant

22 Dec 2024

Olinto

O café da manhã é limitado em opções e sempre os mesmos itens.
O valor da diária no estacionamento é exagerado e não foi deixado claro durante a reserva

Partner

10/10

Exceptional

18 Dec 2024

Patricia

Adorei o hotel

Cama super confortável, ótima localização.

Partner

8/10

Excellent

11 Dec 2024

Nivardo

Linda vista do quarto lateral

Partner

6/10

Pleasant

07 Dec 2024

Fernando

Pessimo check in .Hotel antigo e mal tratado Falta de manutenção nas tubulações , paredes com infiltrações.

Partner

6/10

Pleasant

06 Dec 2024

André

Bom mas com algumas ressalvas

O hotel é bom, mas cheio de pegadinhas que tem q ficar esperto. Começando pelo estacionamento que custa 85,00 e o check out q eh até as 11h (sendo que a maioria dos hotéis é até as 12h) e depois disso vc paga 300. Acho um absurdo um check in ser só as 15h e o check out as 11h. Normalmente eh entrada as 14h saída as 12h.

Friends_and_family Family