Name: Residhome Paris Massy
Address: Rue Christophe Colomb, 7, Massy, 91300, FR

10/10

Exceptional

27 Jul 2026

Simon

Nice staff, breakfast and great amenities. I enjoyed the swimming pool and the hotel room had many amenities including a dishwasher and 2 televisions. The breakfast had a variety of different food and drinks. I recommend this establishment as it is a great value for money.

10/10

Exceptional

17 Jul 2026

Luma

Great hire . Will stay again

10/10

Exceptional

17 Jul 2026

Luma

I have always stay at the same hotel as each time I go to Paris and especially when I feel like escaping the noise and stress for a weekend. The hotel is well located. 5 minutes walk to the train station, 15 minutes drive to the mall ( villebon 2 centre commercial) , restaurant and bar at a walking distance etc .

Family_with_children

10/10

Exceptional

03 Jul 2026

Sarah

Helpful staff, lots of space in the room, air conditioning!!!!

Friends_and_family Family

8/10

Excellent

16 Jun 2026

edward

All bit the receptionest was fine he must have been new.

Friends_and_family Friends

6/10

Pleasant

08 Jun 2026

Steven

Breakfast had a good selection of breakfast foods. However, breakfast was served very early for someone on a school break with kids. Also, the hot tub was on the first day only; the next two days were empty and not able to use it, which was the main reason why we picked this hotel. It was very disappointing for my children and me. Rooms are of a very good size, although the bathroom and furniture are very dated.

Family_with_children

2/10

Poor

25 Apr 2026

Bukola

Still waiting for my damage deposit refund, despite keep the place neat and not damaging anything.

10/10

Exceptional

13 Apr 2026

Ram

All good room, kitchen, hot tub, swimming pool, sauna, zakusi bath

10/10

Exceptional

11 Feb 2026

Fabrice

Really good. Need to add washing cloths

Leisure Partner

4/10

Poor

26 Dec 2025

Ferhat

Rooms are not cleaned daily. When I asked for cleaning, they say this is an apparthotel and on certain days rooms are cleaned. They only give two package of teas and two coffees for eight days. Also, they only give a single soap. They refuse to wash the dishes, and they're threatening to charge my security deposit if I don't clean up after them.

Business

10/10

Exceptional

15 Dec 2025

joel

Good

Leisure

10/10

Exceptional

12 Dec 2025

Ilfise

This time stay at the hotel and it has always been my preferred location.

Business Family

6/10

Pleasant

09 Oct 2025

Kimberly

Property is tired, room was marginally clean, furniture is worn, the shower diverter and heat did not work in first room. Bed was comfortable. Staff was polite and changed my room which was better, however fire alarm battery was going dead and beeping. Despite informing front desk, battery was not changed. Will not be returning.

Business Self

10/10

Exceptional

25 Sep 2025

Dinan

Fantastic apartment very welcoming and freindly staff. Check in open till late which was a big positive. Apartment very nice and clean and big as well

Friends_and_family Family

8/10

Excellent

20 Sep 2025

Jessica

Helpful staff.

Leisure Family

8/10

Excellent

19 Sep 2025

Melvin

Well worth the money!

The space was very comfortable and spacious. Even with four people in my unit, it did not feel cramped. The rooms were big enough, there were enough chairs to sit on even when both pull-out couches were being used, and the little balcony was very welcomed.

The kitchen was well furnished with a small fridge, microwave and two top stove. There were plates, forks, knives, and a kettle for heating water. There was also cleaning soap and a scrubbie. The bathroom was big enough. The only challenge was stepping over the high edge of the bathtub to get in and shower. The separation between the bathtub and the sink could have been wider so water from the shower did not wet the sink. Small price to pay for everything else that worked out well. There were also several closet spaces and surfaces to work or keep your personal belongings.

5 minutes walk from the RER, it was easy to get around the city too.

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Jennifer

Nice stay

Business_and_leisure

8/10

Excellent

20 Aug 2025

Angelica

The front desk staff was helpful. It was a little run down but still clean. It was close to local restaurants so we walked. As a group of women with a child we did not feel completely safe walking down the path with alot of men sitting in groups on benches drinking and watching us. That was our own fault for not looking into the area more before walking but still something for other women to be aware of.

Leisure Family

10/10

Exceptional

17 Aug 2025

Neil

Very nice. Rooms a bit small but serviceable for sleep. Clean and decent pool. Breakfast very good, both continental and UK style breakfast

Leisure Family

10/10

Exceptional

15 Aug 2025

Stephannie

Lovely, would stay again

Lovely stay at this hotel, the staff were lovely, friendly and helpful, the parking was easy, the hotel was lovely, the pool area was great and very clean. The room was tired, with a quite a bit of wear and tear, but we didn't mind this at all, as overall it was comfortable and fit for purpose! It even had a little kitchen with a full sized fridge and microwave which were welcome bonuses!
Was a quick walk to the trains, supermarket around the corner and restaurants nearby.
Would definitely recommend and stay again!
Thank you

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Simon

Good value stay, but..... not a good option in the heat and the wifi is terrible.

Great location, very clean, good facilities

Leisure Family_with_children

2/10

Poor

25 Jul 2025

Penny

Do not go! We had money stolen from our room. Staff entered room even with do not disturb on door. Returned twice to find our room had been entered and door left ajar. Tried to leave early but was told no refund but left anyways due to safety concerns.

Leisure Family

8/10

Excellent

22 Jul 2025

Nicole

It was ok. Nothing special. Jacuzzi was not working. That was disappointing. The pool was small but not busy. Beds were comfortable. It was clean. Not a bad place.

Leisure Family_with_children

2/10

Poor

21 Jul 2025

Leonard

Terrible. Ac broken. Terrible communication and many hidden fees.

2/10

Poor

20 Jul 2025

Carlos

A/C system not working, we were moved to 3 different rooms and all of them had the same issue

8/10

Excellent

14 Jul 2025

Raul

Nice place with great location and good services

Nice hotel and room with piscine, sauna and Jacuzzi, in a very nice neighborhood, close to the RER París and TRV, only one small detail about one recepcionist that ask me to remove the top of my swim suit \"microfibre\" in a petulant way, and even if I explain that yes but is microfibre, she ask me to remove it in my room (absurd) all the resp vere good, hotel and friendly staff

10/10

Exceptional

06 Jul 2025

Roman

В готелі все, чим ми користувалися, було на високому рівні. Привітний персонал, великий чистий сімейний номер, зручні ліжка, добрий інтернет, хроша спа-зона з басейном і джакузі, велика підземна парковка, зручна локація для користування громадським транспортом для відвідування центру, тихий район. Єдине, чи м не користувався і не можу надати відгук - це сніданки і ресторан. Сніданки в готелі достатньо дорогі і ми снідали в ресторанчику неподалік, а обідали і вечеряли завжди в центрі.

Leisure Family

6/10

Pleasant

25 Jun 2025

James

Heated towel bar did not work. Parking was not uncluded with stay. Plus surrounding area by hotel was not well lit.

Leisure Family

8/10

Excellent

16 Jun 2025

Brenda

Close to the RER station and Grocery store nearby.

10/10

Exceptional

15 Jun 2025

James

300 yard to METRO ,BUS .TRAN and pay $2 ticket go to any were in paris

Business_and_leisure Family

10/10

Exceptional

26 May 2025

ERIC

Staff friendly and helpful.

8/10

Excellent

30 Apr 2025

Weslene

Walkable distance from the train station.

Leisure Self

10/10

Exceptional

27 Apr 2025

George

Overall good.

Business_and_leisure Family_with_children

6/10

Pleasant

27 Apr 2025

Verified traveler

Ok stay

Good location, close to ReR station into Paris and surrounding area, cheap at €2.50 each way! Quiet area, some shops nearby. Hotel a little tired but acceptable. Nice small pool and jacuzzi.
Studio room was ok, good that the kitchen had a microwave, a larder fridge, dishwasher and a welcome pack for the sink etc. Very large comfy bed. Small yet adequate bathroom with a bath, had to sit sideways on the loo as it was closely facing the wall! Extractor fan didnt work and a bulb was out over the sink.
Took me ages to work out how to change the channels on the TV to find out there were no english channels tuned in, not even BBC news 😑.
Didnt realise until late on the second night there was a nasty stain on the matress, right by my pillow! Showed the staff the next morning and their repy was 'oh'.
Telephone didnt work so had to go down from the 4th floor to order breakfast for the next day, which at €20 each it wasnt worth it, book this in advance its way cheaper!
Only 1 lift working which was a nightmare when a massive group of eastern European school trip teenagers were checking in one night!

Partner

6/10

Pleasant

11 Apr 2025

Naomi

I wish they had ventilation in the room. Also, sheets were dirty upon arrival. Outside of that it was ok.

10/10

Exceptional

21 Nov 2024

Luma

Excellent property , near the RER , very spacious, and great team. I'll stay again !

Business_and_leisure Family

8/10

Excellent

30 Sep 2024

Carol

Very close to RER. Very quiet.

Leisure Family

6/10

Pleasant

12 Sep 2024

Ana Teresa

Le falta mucho mantenimiento, en mi primera habitación la 125, no servía el aire acondicionado, ni la caja de seguridad, ni la secadora de pelo. Había insectos en los cajones de la cocina. Las personas de recepción muy amables especialmente MAE, Ismael y Jeanne. El desayuno es muy bueno.Tienen productos de muy buena calidad, sus thes, los quesos, el pan dulce. Un coulis de frutos rojos riquísimo. Vale mucho la pena.

Business_and_leisure Family

10/10

Exceptional

05 Sep 2024

Jan Wouter

Good deal. Swimming pool and sauna included. Great location near RER which takes you to Paris in half an hour

Business_and_leisure Partner

10/10

Exceptional

23 Aug 2024

Ineida

Very good place

Leisure Family_with_children

10/10

Exceptional

09 Aug 2024

Srijana

Very nice place for family stay

Very convenient location. Clean neighborhood and clean rooms. Train station nearby is a big plus to go to the town and other places.

Friends_and_family Family

8/10

Excellent

04 Aug 2024

Elizabeth

It was very quiet which was nice in the front desk staff is very nice and accommodating

Self

2/10

Poor

02 Aug 2024

james

not the way to treat guests

This hotel is nice but a little pricey for the location. The big issue we had is they advertise food service in the room from what appears to be their restaurant. We ordered dinner for pick up and when we went to the lobby they told us the restaurant was closed. We cancelled the order online but we were still charged and told via email there was no refund. The hotel lobby staff would not help. Not sure how this restaurant is affiliated with the hotel but it is just not the way to treat guests.

Friends_and_family Family

4/10

Poor

28 Jul 2024

Mo

Pros:
The hotel is located close to Massy palaiseau train station which is very good to get to Paris or CDG airport.
Our apartment was spacious enough for family of four and it was clean enough.

Cons:
We got there after 3pm, and we were told to wait as our room wasn't ready, we waited for like an hour and half after finally checking in, we got to the room and the cleaner was still cleaning.
Air-conditioned doesn’t work, so hot in the room. Very uncomfortable and disappointing.

The air-conditioned doesn’t work, we couldn't sleep the first two nights as it was too hot in the room, very terrible experience we had.

Leisure Family

6/10

Pleasant

23 May 2024

Verified traveler

Would not recommend.

One and DONE!!! My foot was cut and bleeding due to a missing grate in the hot tub… The hotel staff seemed more concerned about the fact that they would have to fix the hot tub for other guests instead of me bleeding and being in pain for days. They were FRIENDLY, but basically useless.

Friends_and_family Family

6/10

Pleasant

26 Apr 2024

Liberty

Felt the property didn’t match the photos but it’s was adequate none the less. It was an emergency stay due to a flight cancellation so we were grateful none the less. Got an Uber easily enough and there is a train station very nearby.

Partner

8/10

Excellent

17 Apr 2024

Ghani

Convenient and facilities are good.

Business Self

6/10

Pleasant

20 Feb 2024

Fatuma

Garderobe

They children loved it !! For a 4 star they need to fix the wardrobe very difficult to open it , also the room card keeps on stoped working it was frustrating and one one staff trying to blame me that I have been mixing it with my phone. Other wise other staff was very nice.

Friends_and_family Family

8/10

Excellent

19 Dec 2023

Bob

I liked the general cleaniliness, hospitable staff, very friendly but the communication about charges for me and my wife's breakfast wasnt clear. I ended up having to spend extra money i was not prepared for. The breakfast charges should be included on the daily price.

Leisure Family

4/10

Poor

19 Jun 2023

Jeffrey

When Issues Arise, They Don’t Respond Accordingly

Our check in process was good until this morning when we realized we were told incorrect information about breakfast. We were told it was at a restaurant around the corner and even given a paper about it. Restaurants serving breakfast in Paris open at 9. We went down to eat at 10:30 to find that breakfast here is from 6:30 to 9:30 IN the hotel. We missed it and we paid extra for it - $70 USD! The front desk was no help at all and completely unsympathetic to their own errors that caused us loss.

Friends_and_family Family

8/10

Excellent

29 May 2023

Walid

Amazing

The hotel is amazing clean good value for money my children enjoy the swimming pool and it’s good that we can cook at the hotel. I would definitely recommend to my friends and family

2/10

Poor

07 May 2023

Iqbal Ahamed Raj

I had a bad experience as there was no internet during my stay and no proper response from the management.I have been waiting for refund my deposit for week.. they need to be prompt and learn more about customer service !

4/10

Poor

25 Apr 2023

Verified traveler

Cold spa area, disorganised and rude

The room was not prepared for 3 people but for 2. We went down to reception. given sheets that were too big and had to make the sofa bed ourselves.
The man at reception was rude to my daughter and told her off for taping her nails on the counter, he did it in a rude manner.
The pool and jacuzzi were freezing, the sauna was just warm, not hot. So disappointing as we booked this place specifically for that.

Friends_and_family Family

10/10

Exceptional

30 Oct 2022

cristina

Very clean, spacious. It has everything we needed. Easy access to public transportation. Helpful staff.

Leisure Family

10/10

Exceptional

16 Oct 2022

yunus

Friendly staff good location

Business_and_leisure Friends

4/10

Poor

28 Aug 2022

Leib

No customer service!

There was absolutely no customer service at the hotel until I got in touch with hotel.com that tried to help me, as well I've begged to speak to hotel manager who was on holiday.

Friends_and_family Family

2/10

Poor

18 Aug 2022

Fazal

Nice staf

Family_with_children

10/10

Exceptional

12 Aug 2021

Verified traveler

Great location great staff

Family

8/10

Excellent

04 Aug 2021

Lourdes

Excellent location and service

The location was the reason we chose the property. The Lobby and Reception areas are welcoming and clean. Check in was done in a fast way. Our air condition unit was not working and we were given a bigger unit in no time upon arrival. The units were clean and comfortable. The bedding was comfortable and linens were good quality. Bathrobes and towels are plush and good quality, as well as toiletries. Kitchenette equipment was in very good condition. A small dishwasher made things easier. The room lightning is very good. Parking garage is on site offering many spaces. Indoor swimming pool available with a few guests enjoying themselves. The only problem we had was that we asked to reserve a taxi for early morning the next day and the reception forgot. We had a very early medical appointment to go to and this created a timing problem. We recommend this property and would stay here in the future when visiting the area.

Business

6/10

Pleasant

27 Jan 2020

Verified traveler

We have stayed here for many years since it opened and found it perfect for the family being able to prepare simple meals for the children. Unfortunately the building is in a poor state of repair. Our last two visits have found the steam room closed and it appears this is permanent. The jacuzzi was also closed during our most recent visit. The grouting on the walls and floor in the apartment was broken And floor tiles cracked leaving sharp bits under foot. The silicone was peeling and mouldy in the bathroom and there was a terrible and constant smell of sewerage through the drains. This is all very unfortunate as it was a favourite of ours but based on our latest experience, we shan’t be returning.

Friends_and_family Family_with_children

6/10

Pleasant

18 Oct 2019

Verified traveler

Good and bad... Okay stay near train station

Great location next to the train station, grocery (Carrefour), restaurants, &movie theatre.
The pool looked nice, though we didn’t have time to use it- they provide robes & slippers to use going to the pool. We can’t speak on breakfast available either (was €12pp).
The room layout was awkward while large. The toilet was configured for SHORT people. I am 5’4” and my husband 5’6”... we had to sit sideways because our legs and feet wouldn’t fit. Our room was also next to a mechanical area so we had the background/white noise of generator & air handling sounds. The Kitchenette w fridge, was nice to have, kettle & microwave. We didn’t use the cooktop. We used mugs, wine glass & plates & dishwasher.
The construction of the room had ‘gaps’. Like a gap where the vent & air handling were in the ceiling, for example, & there was quite a buildup of gray fuzz & dust in the gap (writing this 3 weeks out ).
Our room cleaning was fine the first 2 nights but they never gave 3 towels & we had our daughter, so we always had to ask for extra. The 3rd night of our stay I asked for the extra towel on the way up to the room in the evening, but found that our bathroom only had a single bath towel (a rolled up dirty one) so I had to go back down & ask for 2 more towels. The front desk gentleman was angry at me and asked me to explain why I wanted even more towels. So I explained and he grumbled off to get the towels. He did kind of apologize for the oversight when he returned with the towels.

Friends_and_family Family

8/10

Excellent

23 Sep 2019

Verified traveler

Nice clean apartment style hotel rooms. Breakfast better than most. and a small swimming pool + sauna make for a good package. Price a little too high, but that's Paris i suppose.

Business

8/10

Excellent

23 Jul 2019

Verified traveler

Nice size room, nice pool, breakfast could be better

Leisure Partner

6/10

Pleasant

01 Jul 2019

David

Mediocre

Room wasn’t ready on time. Service was minimal. Had to ask for even basics to be delivered/serviced. WiFi was weak. Day staff was friendly. Night staf not so much.

Family

10/10

Exceptional

24 Jun 2019

Thomas

Great Hotel in Massy

Hotel was nice, clean close to work served crescents each evening

8/10

Excellent

23 Apr 2019

Allan

Almost excellent

Excellent hotel, but ventilation an issue. With everything shut up, smoke from smokers below us still got in our room.

Family

8/10

Excellent

15 Apr 2019

Anh

The room nice and clean and convenient cause it close the store and restaurants

Business Friends

2/10

Poor

13 Apr 2019

Verified traveler

I though is was ok til they are trying to bill me for my stay saying that I have not paid.. I have a reciept for 1316 euros that I had paid with mt credit card. This is a very poor way of doing business.

Business Self

8/10

Excellent

06 Feb 2019

Verified traveler

This hotel is well located near the RER B station and there are many nice restaurants and a grocery store close at hand.

The rooms are clean and the staff is friendly however, the water infrastructure is poor and the showers facility leave much to be desired.

Business Self

8/10

Excellent

02 Feb 2019

Verified traveler

It's fine but a bit basic. Could really do with a bar!

Business

8/10

Excellent

16 Jan 2019

Dev

Good for business trip

Good for business trip. close to restaurants & train station.

8/10

Excellent

03 Oct 2018

Andrew

Stayed here for the Ryder Cup. Good size room and great bed. Good bars & restaurants within 5 minute walk. A bit of confusion at check-in but resolved quickly.

2/10

Poor

01 Oct 2018

Gerald

Double Booked! - Who was sleeping in our bed?

When we got there, all be it late in the evening, we were checked-in given keys and went up to our room to find some one else already in our bed! At first the Receptionist said \"You are joking me\" but went upstairs with his pass key and came down to confirm the situation! As the Hotel was fully booked, in fairness, he found us an other hotel, near by, of a similar standard and paid for a taxi to get us there. He blamed a computer \"glitch\" the previous day! So apart from the inconvenience all was OK in the end!

Friends

8/10

Excellent

29 Sep 2018

Liza

Practical well placed apartment clean and close to train station

8/10

Excellent

20 Sep 2018

Margaret

Good value for the location

I stay here frequently for work. There is some general upkeep that needs attention but overall it is a good value and great location. The breakfast has declined in quality which makes me sad.

6/10

Pleasant

15 Oct 2017

Verified traveler

Mediocre Hotel

This is a 3 star property calling itself a 4 star. The rooms are spartan, plastic furniture, college dormitory bathrooms, etc. The staff speaks little if any English and God forbid you have bags and need help.

The best feature is the restaurant which serves among the best French cuisine I have ever tasted. As well as nice menu selection and offers room service.

8/10

Excellent

21 Sep 2017

Verified traveler

Good for business in Massy

Good place if you have business in Massy, but that's it. The sauna part is great, but the Turkish bath is often not working.

10/10

Exceptional

10 Sep 2017

Verified traveler

Day hotel use -- great stay

Landed at Orly -- picked up car with GPS, easy to drive to hotel -- good rest & swim, nice pool -- met friend at TGV station close to hotel, drove to south of France. Clean, friendly quiet and convenient.

6/10

Pleasant

17 Jul 2017

François-Mary

Never go back

Spa/gym working from 9am to 7:30pm... Definitely not for travelers... Need forget this trip ASAP

10/10

Exceptional

15 Apr 2017

sree

This is the first time I stayed in Appartment hotel. Very happy with the decision. Staff is very friendly. Room is very clean and cozy. I would be happy to come back next time I am in Paris

8/10

Excellent

25 Mar 2017

Tim

Perfect hotel for a family

Literally cannot complain about this aparthotel. Room was clean and comfy with excellent facilities. The toilet and shower were well specified with a bath for the little one. The kitchenette is a wonderful addition for France as you can't always get food when the kids get hungry so to be able to cook a steak, beans and potatoes or some ravioli is fantastic. The fridge is also really useful and the free welcome plate contained more than expected. Our room had a nespresso machine which was also a nice surprise.

8/10

Excellent

11 Nov 2016

mach2zen

Hotel quite and with comfort close to train

Hotel at 30 mns from Paris by train. Private parking ... not easy access for a large car ...
Hotel very recent and comfortable. Staff available and friendly. The room was clean and with all commodities. Beautiful small Swimming pool ... not tried. Excellent breakfast with a lot of choice. Ratio price quality is good.

8/10

Excellent

29 Aug 2016

Donald

An excellent value with convenient location

Very close to Massy-Palaiseau train station - easy to take the RER B into Paris. I loved the kitchenette. The only problem we had was with the A/C unit. They fixed it partially, but it was still warm in our room (mid-August). No other issues. Great value for the money! Highly recommended.

Partner

8/10

Excellent

28 Aug 2016

jean claude

Excellent \"Comfortable family place\"

We have really enjoyed our stay, the Residhome is a comfortable apart hotel. The Staffs were exceptionally, helpful and friendly. The internet was reliable and good to use. We have spent 7 wonderful nights, Children were happy to use indoor swimming pool. We truly recommend this fabulous place to whoever want to spend nice day and night in quiet and enjoyable place.

Family

10/10

Exceptional

07 Aug 2016

John

A serene environment

Staff were polite. We took two apartments as we were 5 in number. Our children are 12 , 15 and 16 years. They had a great time in the swimming pool. Access to central Paris wasn't a problem to us as we bought navigo tickets.

Both checking in and checking out was smooth

10/10

Exceptional

01 Aug 2016

Richard

Would come back!!!

We flew in to Paris and needed a hotel for 1 night before traveling to Swiss border by car. When we came back to Paris for a week we would have liked to book back there. Next time we come to Paris we will stay there for the week

Partner

4/10

Poor

30 Jul 2016

Olivier

Used to be good

The A/C didn't work, the room was way to hot to be comfortable. Disappointed.

10/10

Exceptional

29 Jul 2016

Michael

Great stopover or base hotel

Clean, friendly staff, good travel links

Family

10/10

Exceptional

20 Dec 2015

Verified traveler

Really helpful staff

I was delayed by a security alert at the airport and didn't arrive until after 2am. I called the reception from the airport and the guy who answered could not have been more helpful and reassuring about my late arrival. When I got there, the room and bathroom were really well equipped and comfortable. There was a small kitchenette with good quality teas and coffees, and the room was even supplied with a bathrobe and slippers. Given that I only needed a basic stopover before catching a train the next morning, it was a welcome surprise. Overall, I felt the room was superb value, and it is about a 5-minute easy walk from Massy TGV railway station. I'd stay here without a doubt if I was catching a train from here again.

8/10

Excellent

29 Oct 2015

Martha

Good spot in Paris suburb

Very helpful and warm front desk staff. Nice hotel, clean. Good mix of clientele. Easy access to RER with transfer to the metro for a doable commute to Paris. We choose this hotel to be near relatives in the suburbs nearby. Not too far from Orly. Only complaint is that breakfast was not included and too expensive at 12 Euros.

Family

8/10

Excellent

29 Sep 2015

Michael

Comfortable aparthotel

The Residhome is a comfortable apart hotel. The Staff was exceptionally helpful. There was an open bottle of soda left in the refrigerator when I arrived, so that made me a bit critical of the room at first. The internet is reliable. The desk in this room was a bit small, but still good enough. the restaurant next door had good food as well.

6/10

Pleasant

04 Sep 2015

Verified traveler

not a bad hotel, but not a 4*

Overall, not a bad hotel. Not a 4* however, more like a 3*.
It needs some little maintenance all around the room. Like a switch falling off the wall, or the water pressure in shower being very low, etc. More surprising was the small cockroach I found near the kitchen one night... he did not survive, I did. ;)

4/10

Poor

28 Aug 2015

Verified traveler

Many errors in reservations system

Reserved a king bed recieved a full it also was also uncomfortable in addition to being too small. There was also some confusion over payment. I was asked to pay again although i had pre payed online. Good loacation close to trains.

Partner

8/10

Excellent

25 Jun 2015

Verified traveler

Great for a business trip.

8/10

Excellent

05 Jun 2015

Aman

Nice place for a family

Spacious, clean room. Nice neighborhood in the outskirt of Paris, but beware of some seedy people.

Some receptionists are very nice and helpful.

Family

8/10

Excellent

03 Mar 2015

Verified traveler

A good choice for me

The staff was very helpful and friendly. The family enjoyed the spa immensely. The rooms were small, but adequate. I did not need the kitchen, but it would be nice for those who did...I opted for breakfast in the dining room. Very good.

Family

8/10

Excellent

27 Jan 2015

Verified traveler

OK if You Must be in the Area

A nice new hotel in the Paris suburb of Massy. While the facility itself is top drawer, its location in a construction zone of an industrial park is a big negative unless you are visiting a business nearby. You are also isolated from restaurants and shops. The hotel restaurant is only open for very limited hours and closed on weekends. Housekeeping once a week unless you pay extra.

4/10

Poor

25 Jan 2015

Verified traveler

Unresponsive

I haven't stayed there yet. I did send an email to the hotel and never heard back from them.

Family

8/10

Excellent

08 Jan 2015

Dev

Good for business trips.

Located withinn 5 mins walking distance frm the RERB station.

Hotel has free wifi and swimming pool + jacuzzi for its members which make it very relaxing after a days of work.

Rooms rates are ok but only breakfast seems a bit expensive. However residents have the choice of preparing their own meal in the mini kitchenette.

6/10

Pleasant

13 Aug 2014

Louise

Good proximity to RER line into Paris.

The best thing about this hotel was its proximity to Train and RER lines into Paris. The front desk staff was okay except for Stella . She exceptional.She was fluent in English and was always willing to help. I disliked the policy about any guest staying longer than 6 days does not get their rooms cleaned or clean towels. When my husband asked for a clean towel he was told by housekeeping our room was not on the list for clean towels.the kitchenette was convenient but a small package with a small towelette and sponge was all that was given to dry dishes for a week.A decent restaurant was next door. Large grocery stores are quite a distance away(Cora). The laundry room is a plus but the day I needed it the door to the room was broken so couldn't use it. The Hotel is also used for large Tour groups. They were very noisy and monopolized the elevators and lobby. We booked for 11 days but because we had a car and it took my husband over 21/2 hours to reach the hotel from CDG airport by car ,we decided to move to hotel near airport for early flight. I informed the hotel of early departure. They were willing to charge us for 10 days but when I phoned Hotels .com ,well before the 11 August , I was told I would have to pay for 11 August ,because that was a Hotels.Com policy.