Name: Comfort Inn Bessemer Birmingham South
Address: 5051 Academy Lane, Bessemer, 35022, US

4/10

Poor

04 Aug 2026

Ruben

The hotel has seen better days. The property is deteriorated and rooms smell old.

8/10

Excellent

04 Aug 2026

Darious

It’s ok not bad for the price

2/10

Poor

05 Jul 2026

Antonio

I leave at checkout left my wallet wasn't gone long get back no wallet

8/10

Excellent

30 Jun 2026

Rashida

N/a

8/10

Excellent

16 Jun 2026

LASHONDIA

I enjoyed my stay at Comfort Inn Bessemer South. I will have future stays at this hotel. This visit makes two within six months.

Family

2/10

Poor

22 May 2026

Jessica

I was disappointed to find the room smelled terrible, the bed was not properly made, the carpet was dirty and the water sprinkler appeared to be hanging by a thread. When I tried to contact the owner about the issues and my early checkout, which was necessitated by the room's condition, they evaded my calls and directed me through a third party, refusing to refund my money. The check-in and checkout process was also slow due to the staff being busy, likely because they were understaffed.

Partner

8/10

Excellent

12 May 2026

LINDA

The room was great, clean and comfortable. There were restaurants within walking distance and Alabama Adventure was literally around the corner. Will be staying again.

Family_with_children

2/10

Poor

08 May 2026

Lauren

Room seemed to be okay when we arrived. You can tell it’s not cleaned the best but didn’t look gross to stay at. We woke up to a german roach on our door. The man at the front desk was very apologetic and seemed sincere. We were told someone would call us that day and it’s been over a week with no call, and will not answer my calls.

Family_with_children

6/10

Pleasant

08 May 2026

Nathan

It's a lower price hotel that is worn out. A security door on the side does not lock and slams every time someone comes and goes.

10/10

Exceptional

03 May 2026

Samuel

!!!!!!!!!!!!!!!!’Great!!!!!!!!

2/10

Poor

24 Apr 2026

adam

Worst place I’ve stayed at in years. Absolute dump. Door didn’t lock, entire floor smelled like weed. Giant gap under door let weed smell in, stains all over carpet, HVAC wouldn’t get cool, bathroom door wouldn’t close, shower leaked on both sides, desk chair broken, right lamp inoperable. Just terrible.

Partner

8/10

Excellent

24 Apr 2026

Brandon

it seemed kind of old, but it was clean. Didn't get the breakfast because it was almost 9am when we went down, so there wasn't much of anything because it is only served till 9.

Friends_and_family Friends

2/10

Poor

20 Apr 2026

Rhydell

This hotel was old and outdated! Not clean!! Something was spilled on the bathroom wall and just left there. The rooms need major updates. Just not clean!!! I was so disappointed in the quality of this room for the expensive price that we paid. These rooms shouldn’t even be $100 per night! Definitely won’t be back!! Only good thing about this room is the bed was comfortable.

Friends_and_family Family

2/10

Poor

24 Jan 2026

Donald

Never checked in. Need refund

Friends_and_family Family

8/10

Excellent

08 Jan 2026

LASHONDIA

Easy check in and out. The only problem was the refrigerator didn’t work and we had to finish eating our food so it wouldn’t spoil.

Business Family

6/10

Pleasant

29 Dec 2025

Nicole

The rooms smelled like smoke and the lobby smelled like marijuana in the evening.

Friends_and_family Family

6/10

Pleasant

17 Dec 2025

Sylvester

Room was clean ,comfy ,the breakfast.. there was no waffle mix ,and the orange tasted odd,

2/10

Poor

04 Dec 2025

Donald

Rude front desk person

Self

2/10

Poor

01 Dec 2025

Raveen

This was by far the worst stay at a hotel! Tub in the shower was dirty and not draining properly the comforter had hair on it, refrigerator was nasty, door wasn’t closing properly, had to have keys redone twice , was offered to move rooms a day before check out , was told first nothing could be done! Do not stay here the worst! Will never get my business again!

6/10

Pleasant

09 Nov 2025

Grayling Davidson

N/a

Leisure Self

10/10

Exceptional

28 Oct 2025

Billy

Great room and staff

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Clementene

Some updates to the rooms in the facility

2/10

Poor

20 Oct 2025

Doug

During our 4 night stay, the room was not cleaned nor the towels changed. We had to go down to the desk and get fresh towels. We asked them to clean the room halfway thru our stay and all they did was empty the trash. The beds were uncomfortable and the comforters on both beds were ripped. The curtains had mold growing on them. Cleaning is obviously done by just hitting the high spots because the entire place is almost nasty. I’ve been extremely disappointed in the direction Choice hotels has gone lately and this stay just added to that disappointment.

Leisure Family

2/10

Poor

19 Oct 2025

Taylor

Pictures are not accurate. Our room was extremely dirty - fingerprints all over headboard & hair on blankets. Blinds were stained & there were splatters of a drink all over the walls. The back door entry was unlocked & did not latch to the outside public - VERY UNSAFE.

4/10

Poor

19 Oct 2025

Suzette

We booked two rooms for two nights for an Alabama football weekend and expected higher rates, but we also expected basic service in return. Regardless of the price, the cleanliness was unacceptable. Both rooms and carpets were dirty and smelled bad. No one cleaned our rooms or brought the extra towels we requested, even after asking. The “breakfast” was not worth mentioning—thankfully there’s a Waffle House nearby. Definitely not a place we’d stay again.

Leisure Family

6/10

Pleasant

15 Oct 2025

Tessa

We had a King room on the 1st floor and I highly do not recommend for anyone dealing with back issues. Deadbolt did NOT latch at all! Had to rely on the regular lock, the door stop latch, and the “Go Ahead and Make My Day” under the pillow.

Leisure Partner

6/10

Pleasant

12 Oct 2025

Victor

Sheets and towels were clean. Furnishings were dated, dilapidated and the couch, carpet, chairs appeared unhygienic and stained.

Leisure Family

10/10

Exceptional

06 Oct 2025

Kevin

Was very quiet and staff was amazing! Breakfast could be better but overall a good place to stay !

6/10

Pleasant

05 Oct 2025

Chris

Good location, but WAY overpriced even thought it was a Bama home game weekend. Could hear every step the people above us took as they walked around their room. Shower worked well and comfy bed.

Leisure Family

6/10

Pleasant

03 Oct 2025

Michael

Bathroom smelled funny,breakfast closed early ,but room was available early and no early fee for a reasonable price. 3 1/2 stars

Leisure Partner

10/10

Exceptional

19 Sep 2025

Dorothy

It was close to eating area. It was well lit and felt safe. Reasonably priced

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Paula Rivers

Good location

Leisure Family

4/10

Poor

18 Aug 2025

Laura

The property smelled bad and the breakfast was not good. The staff sometimes acted annoyed to take care of the basics.

Leisure Family

10/10

Exceptional

17 Aug 2025

MONICA

The property was clean and convenient

Leisure Partner

10/10

Exceptional

17 Aug 2025

Monica

The property was clean and the staff was excellent.

Leisure Partner

2/10

Poor

17 Aug 2025

Steven

Never again

First off when we checked in there was no luggage cart. Ckerk had to go find the one and only one they had.
Finally got one. We to our room which when we entered smelt of wet carpet. So the very nice clerk moved us across the hall to another room. It was better, but obviously its ok to smoke week in rooms.
Next day we left for a bit and come back to our keys not working and someone entering our room with do not disturb or the door. They turn our ac to auto when i had it on bc i have to have it cold to breath and they messed with it and took and replaced towels. That is invasion of privacy. And keys not working is crazy. It happened at our last stay.

There was a big gap above ac you could see outside.

I have pictures

Last but not least when we go to checkout, there is no luggage cart. And we had to lug all of our stuff downstairs bc the elevator takes 5 mins to go up and down.

We usually use this hotel for our racers to stay when we come race but this was by far the worst experience i have ever had

Partner

2/10

Poor

03 Aug 2025

LaRico

Got put on the do not rent list and had never been there nor did I do anything wrong solely because the ppl that was there and wasn’t suppose to be and I didn’t know them nor did I have anything to do with the reasons they were there I get told I had to much traffic and I had absolutely No traffic at all and I booked a double that sleeps 4 so how can I not have my family members come over

Friends_and_family Friends

6/10

Pleasant

01 Aug 2025

Paul

Room smell bad

Leisure Family

4/10

Poor

31 Jul 2025

Phillip

I had work schedule issues so I was not able to travel so my wife, daughter and grandchildren made the trip. While the room itself was comfortable, they felt very unsafe coming and going from the hotel and parking lot. To many questionable activities going on in that area. We have family in this area and do travel there 2 or 3 times a year, but We will not be using this hotel again

Leisure Family

6/10

Pleasant

27 Jul 2025

Alexus

It was ok

The stay was okay for one night. The bathroom wasn’t as clean as I thought it would be.

Friends_and_family Friends

8/10

Excellent

27 Jul 2025

Richard

The room's door latch would not engage properly and I had to be switched to another room. However, once the switch occurred, the rest of the stay was reasonable.

Leisure Self

10/10

Exceptional

18 Jul 2025

Hugo

Great place to make a stop and have a good rest.

Business Self

10/10

Exceptional

09 Jul 2025

Lisa

Nice place!

Leisure Partner

6/10

Pleasant

08 Jul 2025

Anita

There was no one at the desk when we arrived to check in. Check in was fine after someone showed up. I am assuming there was a staff shortage. Our room was ok, but had seen better days. The remote for the tv didn't work, because there were no batteries in it. The employee at the front desk did give us another remote. The shower tile was very dated. Breakfast was average. The location was very convenient to the interstate highway and close to a few restaurants which was very convenient. We were ok for one night, but I would try somewhere different if I were to be traveling in this area again.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Mohamed

Clean and comfort I will definitely recommend

Business Self

10/10

Exceptional

27 Jun 2025

Yolanda

Enjoyed our stay

Business_and_leisure Self

10/10

Exceptional

27 Jun 2025

Yolanda

We enjoyed our stay

10/10

Exceptional

27 Jun 2025

Sherry

Clean

Leisure

2/10

Poor

15 Jun 2025

Octavian

We was headed to the waterpark and we decided to stop here for the weekend since it was my daughter‘s birthday. The pictures online look like it could be a nice room, but when I tell you when we got to the hotel, our room wasn’t good from blood stains on the sheet And a dirty mattress. We got a connecting room in the lock had a hole in it and you can see through the other room. Even the sheers had stains on there. It was red. I don’t know whether it was dried blood stains or non!! It had holes in it as well!! There was a large stain on the night stand!! Then the bathroom vans was so dirty with dirt!! It wasn’t clean at all!! And then inside the tub was all kind of spot and it had a little mole on the side. I asked could we switch rooms and I was told that they didn’t have any available to check back the next day when I do check back the next day. They told me that they was full Asked to speak to a manager. They say his name was Jay and left my number and email with him so he can contact me for my trouble. He never did call nor email this hotel wasn’t what we expected we would not be returning again.

Business_and_leisure Family

2/10

Poor

15 Jun 2025

Keon

I was very displeased with our stay. The rooms were terrible. The property is very old and needs a lot of work.

Leisure Family

6/10

Pleasant

14 Jun 2025

Paul

The Hotel was nice, and the staff were very pleasant as well! The only issue I had was that the room had a mildew odor to it by the second night, and I noticed that the curtains had mildew on them as well, due to the condensation on the window. Because I was going to check out the next day, it didn’t make sense to change my room, but it was an interesting discovery.

Friends_and_family Family

4/10

Poor

31 May 2025

Antonio

NOTHING

6/10

Pleasant

19 May 2025

Kathy

Not Bad but Not Great either.

First the positive*** Room was clean. Bed was SUPER comfortable! I am a solo female traveler and I felt safe. The hotel is close to lots of food and shopping options and has Easy access to the highway. Staff was nice and welcoming.
Negatives— The room was clean but all the fixtures are rusty. The room has a full length mirror but no lighting near it so you can’t see yourself when it’s dark outside. Theres no counter in the restroom so there’s no place to put your toiletries. Housekeeping didn’t empty the trash for 3days I finally saw her and had to ask her to empty it. The back security door is broken ( doesn’t lock) and very heavy and throughout the night you hear it slamming.
The breakfast was not edible the apple juice was cloudy and tasted borderline spoiled.
If the room was upgraded I could see them charging the $179/night, but as it is I think it’s about $70 over priced.

Friends_and_family Friends

8/10

Excellent

07 May 2025

Michael

All was good

Leisure Family

8/10

Excellent

04 May 2025

Ann

The girl at check-in is so friendly and she really goes above and beyond. Bed was comfortable and was an overall nice place to stay for a couple nights.

Friends_and_family Family

4/10

Poor

03 May 2025

Marsha

Bed was good, carpet was dirty. And the smell of the room was terrible.

Leisure Family

6/10

Pleasant

30 Apr 2025

LaNina

Good for a last minute trip.

My selection was based on amenities, price, and location. It was my birthday weekend and wanted a little getaway. I was surprised there wasn't more than one entrance to the building (had to walk at night almost in the back of building). Although I received new towels the bed wasn't made. The pool area didn't have enough space for lounging. The staff seemed nice and had good eating selections nearby.

Self

2/10

Poor

28 Apr 2025

Walter

Bed Bugs, Roaches, Poor Management, Shady Staff Members. Using their position to scam customers into releasing personal information. Then charging their card. Still waiting on a full refund for I was charged a day that I didn’t stay.

6/10

Pleasant

27 Apr 2025

Xavier

.

10/10

Exceptional

27 Apr 2025

Kendra

It was nice only thing was irritating me my key wasn’t working other then that everything was nice, clean, and quit

Partner

8/10

Excellent

19 Apr 2025

desiree

Yep

6/10

Pleasant

15 Apr 2025

Alejandra

I stayed from Saturday to Sunday. The 3rd floor had a strong smell of what I think it was marihu@na. I didn't feel comfortable with it. I was staying only with my 12 years old daughter. It didn't feel safe to me. Nothing happened, but for precaution, I did put a towel covering the gap of the door. Door didn't have the extra safe on top of the handle. The carpet was dirty in the room and the aisle. The lady at the front desk was nice. The ladies who clean the rooms were super nice! very quiet. complementary breakfast was not inviting. I came back to same town today Tuesday and I chose a different hotel. They have a great location but the property is not in shape.

Leisure Family_with_children

2/10

Poor

12 Apr 2025

Lisa

The hotel was like putting lip stick on a pig. Our room was dirty. It looks new on the outside. But our room was far from nice. There was something brown on the couch. The curtains needed a serious washing. Holes in the wall where old pictures were. Just dirty. The room needed a good cleaning from top to bottom.

Leisure Pet

6/10

Pleasant

06 Apr 2025

Shawn

Very very loud.

2/10

Poor

21 Mar 2025

Anna

Bed sheets where super dirty

Leisure Family

10/10

Exceptional

17 Mar 2025

Octavia V

Very clean, quiet, and beds very comfortable.

Leisure Family_with_children

8/10

Excellent

14 Mar 2025

Leeann

My first morning was ruff due to nosie but other that that it's been good

Business Pet

2/10

Poor

13 Mar 2025

Verified traveler

THEY SHOULD BE SHUT DOWN

This is NOT a \"family\" hotel. I came here to visit family for 2 days. The room was dirty, issues ALL night both nights and I didnt get any sleep. I spent all night trying to protect my children from the abhorrent people that were around us. The entire floor was reaking of drugs and cigarettes, drunks were up and down the hall all night slamming doors because they could not figure out how to shut them, screaming, cussing, the lady on one side of me apparently lives there and was using her room for solicitation. The things she continued screaming is something I can not unhear on behalf of my children.they should have NEVER been subjected to, and it cant be undone. The night girl tried to get them to stop but shes only 1 person and this is apparently the norm for this hotel. One lady even stopped my 11 year old and warned him not to go near anyone because they are violent and they will throw bricks at him. I called the manager and at 11:00am he still had not shown up to work so I left messages with the assistant manager and neither one ever called me back. They do not care. I am currently waiting on a response from corporate. Do NOT stay is this hotel, it does NOT reflect the choice brand well at all.

Friends_and_family Family

4/10

Poor

12 Mar 2025

renee

Room was dirty but staff was excellent. Security doors were not locked at night

Leisure Family

10/10

Exceptional

08 Mar 2025

Renee D

The place was very people was very nice. They really treat us very very nice and when I come back down that way, I will stay there.

Business

4/10

Poor

02 Mar 2025

Scott

The hotel staff lost track of what room they put me in. So at midnight… i was awaken by someone attempting to enter my room. I yelled through the door to go away and they left.
30 minutes later after almost asleep again, i was awaken again by the hotel staff knocking on my door. They asked who i was and i explained that i was here for 3 nights and paid for all 3 nights. They now are asking for my ID to prove who i am. After finally getting done and not getting much sleep…. I had to go back down at 6:30am to again get my key to work cause the locked me out. Not professional

Business

8/10

Excellent

08 Feb 2025

Terry

I liked that we were able to have our fur baby with no hassle. I think the pet deposit was a little much. The front desk wasn't very friendly, at least not the way their ad claims....but I would still refer people to stay there. The room was clean. I liked that the room didn't have carpet.

10/10

Exceptional

07 Feb 2025

Nancy

Room was very clean and spacious

8/10

Excellent

06 Jan 2025

Joseph

Staff was excellent!

6/10

Pleasant

01 Jan 2025

Mohammad

Coffee maker. Ice water storage in breakfast area were broken.

Leisure Family

8/10

Excellent

04 Dec 2024

Melissa

Clean room, friendly staff, nice breakfast choices. My only complaint was the shower water never got above Luke warm no matter how long it ran or time of day you used it.

Business

4/10

Poor

02 Dec 2024

Robert

We’ve stayed in multiple properties in this general location and this hotel is not at all on par with the rest. Our room was in desperate need of updating. The furniture is worn. The bathroom did not have even a vanity and just had a wall sink with a horrible caulking job . The tub was dirty. The walls are paper thin and you can hear everything. We had to get our keys re activated for the second night as did everyone else. A woman we spoke with stated that she had been there 4 nights and had to get her key reactivated every night.
I will say the staff were very nice.
Not sure who is posting the rave reviews, but this property is in no way “exceptional “ or “excellent “

Leisure Family

6/10

Pleasant

01 Dec 2024

Brenda

The staff was noce and friendley it was xlean breakfast was good

Business Partner

10/10

Exceptional

17 Nov 2024

Sherl

Great location. Very clean and quiet. Great for the price. I would definitely stay again.

2/10

Poor

08 Nov 2024

Verified traveler

Poor customer service. My husband left his much needed and expensive medicine in the room and when he realized and called, no one would respond until a manager arrived a few days later. Manager said he would mail the meds, but after a week when we reached out again we were provided with a lane excuse and my husband had to take off work travel back out there

Friends_and_family Family

10/10

Exceptional

27 Oct 2024

Rochonda

Nice atmosphere. Great staff. But the rooms are a little dated. Tub and facuets could be upgraded. But perfect for price compared to other cities.

Leisure Family

4/10

Poor

27 Oct 2024

Jacklyn

Needs a lot of renovation

First the water ran on the toilet all night after the first use to the point we had to physically turn it off at the knob. The room door and bathroom door stuck and was hard to open/close as if the room had flooded and was swollen. Having 1 trash can for the entire room was insane. This ironing board didn’t have a spring to keep it up so I had to iron on the floor. The furniture really needs to be replaced as well-it was busted up pretty bad, the chairs were peeling and there was an “older room” smell. I try to give each hotel 2 tries before I move on -this was the 2nd attempt and I can’t justify spending that much for this room even on a low end. But ..parking was great, convenience to food was great and the hot water worked well!

Friends_and_family Family

10/10

Exceptional

25 Oct 2024

Kim

Everything was very good overall.

Partner

8/10

Excellent

25 Oct 2024

Sherri

Na

Leisure Family

8/10

Excellent

17 Oct 2024

Scott

Only a few hours

Used the room for sleeping a few hours as driving cross country

Business

10/10

Exceptional

16 Oct 2024

Pennie

Staff excellent breakfast not good

4/10

Poor

12 Oct 2024

Lisa

Room smelt musty and mildew. Lamp shade looked like it had blood on it. Air unit was loud.

Leisure Partner

8/10

Excellent

09 Oct 2024

Shenetha

Nice clean hotel

Friends_and_family Family

2/10

Poor

07 Oct 2024

natalie

blood spray in bathroom on wall AND \"clean\" towels
moist smelly carpet

8/10

Excellent

06 Oct 2024

Leon

We stayed for a quick one night stay for a football game in Birmingham. The hotel's walls are a bit thin ( the TV next door could be heard but it wasn't bad), and the room had a slight musty smell. It went away as soon as we cranked down the AC. The water was hot, the room was clean, and the staff was very polite. There are at least five restaurants around the hotel. Great place, especially for the price. We would definitely stay here again.

Leisure Friends

10/10

Exceptional

03 Oct 2024

Cheryl

Very thankful to be able to book for one night when other hotels were requiring 2. I will stay at this property again.

8/10

Excellent

29 Sep 2024

Shawn

It’s fine

10/10

Exceptional

16 Sep 2024

Brian

Nice place, friendly people, great service.

Business Friends

6/10

Pleasant

23 Aug 2024

Murry

The room felt damp.

10/10

Exceptional

18 Aug 2024

Terrance

All good

2/10

Poor

11 Aug 2024

Ramonita

The minute you get off the elevator to the second floor all you smell is wet carpet. All the way down the hall and it’s stronger in the room. They need to clean the ac units. The sofa in the room was damp. And the bed mas so hard. Went to breakfast at 7:30 and the only hot breakfast was the coffee.
Will not recommend.

Business Self

2/10

Poor

06 Aug 2024

Michael

Walked into the lobby to the smell of Marijuana which seemed a bit odd. When i checked in the lady was not really friendly. All she said was we have room 116 for you, but the Tv is broke. I asked if there was another room she just said no and walked away. Went to park my car and there were only about 10 cars in the parking lot. Did not seem like the hotel was full. Got to the room and it had stuff all over the floor and smelled like cigarette smoke and mildew. As stated the TV was broke and something under the bathroom sink was broken with screws sticking out and the toilet had problems flushing. I probably should have left but just got in from driving about 14 hours and was too tired to book another place. DONYOURSELF A FAVOR AND STAY SOMEWHERE ELSE. THERE ARE PLANTY OF NICER PLACES REALLY CLOSE TO THIS ONE!!!

Leisure Family_with_children

4/10

Poor

28 Jul 2024

David

Room smelled on arrival. Mold in the bathroom.

Business Family

2/10

Poor

20 Jul 2024

Tiffany

The lobby looks nothing like the picture advertised. The tub had some kind of stain on it. It looked like mold was part of the porcelain in the tub. The carpet was soaked by the air conditioner because it was leaking. The room did not seem to have been cleaned well because a used plastic fork was found under the corner of one of the beds. We stayed for one night, just to rest during a three day road trip. We'd already been traveling all day and were leaving early in the morning. I would have found another hotel if we were staying longer. The location was convenient, next to the interstate and several restaurant selections within walking distance. The customer service representative who checked us in was very friendly. Other than that, it was kind of terrible.

Leisure Family_with_children

8/10

Excellent

15 Jul 2024

Nicomedes

Area wasn’t the best but great hotel

Business_and_leisure Family