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Hamilton Inn Bessemer

Birmingham - AL · United States

4910 Civic LaneView location

7.0/10Very good1,004 Reviews
Cleanliness7.0/107.0
Service7.8/107.8
Comfort7.4/107.4
Condition6.6/106.6
Amenities6.6/106.6
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hamilton Inn Bessemer

This hotel is immersed in the old-world charm of Bessemer. The hotel is situated on the suburbs of Birmingham, lying amidst a myriad of attractions. The hotel is surrounded by lush golf courses, shopping opportunities, theme parks and entertainment venues.

The Bessemer Civic Centre is located just across the road, while Bessemer Airport lies just 8 km away. This wonderful hotel is located within easy access of Water Mark Place outlets and Tannehill Ironworks Historical State Parks.

This superb hotel welcomes guests into a world where traditional hospitality and modern conveniences meet. The sublimely-appointed guest rooms offer comfort and convenience in a luxurious setting. Guests are invited to enjoy the many facilities and services that the hotel has to offer.

Read more about this hotelShow less

With a stay at Hamilton Inn Bessemer, AL - Birmingham in Bessemer, you'll be a 4-minute walk from Bessemer Civic Center and 6 minutes by foot from Lawson State Community College.

This hotel is 17.6 mi (28.4 km) from Riverchase Galleria and 0.8 mi (1.3 km) from Medical West - An Affiliate of UAB Health System. Make yourself at home in one of the 84 air-conditioned rooms featuring flat-screen televisions. Your Select Comfort bed comes with premium bedding.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 150.00 will be collected before check-in.

    We have included all charges provided to us by the property.

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay and Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Early check-in fee: USD 50.00 (subject to availability)
    • Late check-out fee: USD 50.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Bessemer Civic Center 0.3 km / 0.2 mi
Lawson State Community College 0.5 km / 0.3 mi
WaterMark Place Outlet Center 3.8 km / 2.4 mi
Promenade Tannehill Shopping Center 4.9 km / 3 mi
Hospital Medical Center West 5 km / 3.1 mi
Aqua Maze 6 km / 3.7 mi
Alabama Splash Adventure 6.1 km / 3.8 mi
DeBardeleben Park 6.2 km / 3.8 mi
Bessemer Hall of History 6.8 km / 4.2 mi
The Shoppes at Letson Farms 9.5 km / 5.9 mi
Grantham Lake 10.6 km / 6.6 mi
Bent Brook Golf Course 11.7 km / 7.3 mi
Western Health Center 11.8 km / 7.3 mi
Western Hills Mall 13.7 km / 8.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 84
  • Number of floors (main building): 4
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fiExtra charge
  • Hotel safe
  • Lift access
Show 12 more facilities & services
  • GymExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • CasinoExtra charge
  • Hot tubExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • BasketballExtra charge
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hamilton Inn Bessemer

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hamilton Inn Bessemer

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hamilton Inn Bessemer

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hamilton Inn Bessemer

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Hamilton Inn Bessemer

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLASSICQUADRUPLE • CLASSICQUA.AS

    Photos are not available for this room type.

    Hamilton Inn Bessemer

    QUADRUPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hamilton Inn Bessemer

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Hamilton Inn Bessemer

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hamilton Inn Bessemer

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hamilton Inn Bessemer

7.0
Very good
1,004 Reviews
Cleanliness
7.0 /10
Service
7.8 /10
Comfort
7.4 /10
Condition
6.6 /10
Amenities
6.6 /10
100 reviews shown
2/10
Poor
15 Jul 2026
Bennett
There were roaches runnin around my room, the AC unit in the room had literal mushrooms and mold growing from it, the shower was icy cold, the floor was filthy, the toilet had fecal marks and hair all over it, used rolls of toilet paper with ruins stains on it.
Self
4/10
Poor
04 May 2026
Connor
I rented two rooms for two nights One of them king and one of them two queens
King: no hot water in the shower, sheets were clean and bed comfortable, smelled so bad of cleaner that made both people in the room sick. Staff very friendly.
2 queen- floors were sticky and dirty, shower hot, bed clean and comfortable, overall was not cleaned well, smelled of cleaner and incense was burned right before we arrived.
While the price was good, we won’t be staying there again.
10/10
Exceptional
03 May 2026
Richard
Breakfast was fine, parking was sufficient for me as a handicapped person.
Friends
4/10
Poor
03 May 2026
Floyd
Average
Partner
2/10
Poor
03 May 2026
Deborah
We arrived to a very dirty room - there were numerous bad stains on both exposed boxsprings - all around both of the beds. There were crumbs on the chairs and crumbs on the bathroom counter. The floor was sticky in several places. It actually looked like it hadn’t been cleaned in a long while. We left and went to a different hotel.
Family_with_children
2/10
Poor
03 May 2026
Brian
Room was filthy. Many nefarious people wandering around the halls and elevators later at night. Staff warned us not to leave anything of value in our vehicles.
10/10
Exceptional
02 May 2026
Eleanor
Nice place to stay. It’s an older hotel, but it’s clean and safe. Staff was super friendly. Bed was comfortable. Breakfast was good. Would stay there again.
Partner
4/10
Poor
02 May 2026
Larrika
Staff was nice, but the tub didn’t drain properly, and floor dirty.
Self
2/10
Poor
01 May 2026
Vonya
To
8/10
Excellent
28 Apr 2026
vincient
STAFF WAS NICE. BREAKFAST WAS GREAT
8/10
Excellent
25 Apr 2026
Kathryn
This is an older property. Overall the room was clean, the bed was comfortabe, and the room amenities were fine. The breakfast choices were very good. The downside was being on the first floor next to the outside door. Some of the guests were a little loud slamming doors in the middle of the night. It was only a one night stay so nothing to worrisome.
Self
6/10
Pleasant
24 Apr 2026
Emma
They called and confirmed my room for two queen beds on the morning of my reservation. However,
when we got there, they did not have any queen rooms available. Since it was just my daughter and I, we told them to just give us a king room because all the hotels in the area were booked. Once we got to our room, it was decent. The toilet wasn’t clean, there was no shower curtain, and the tabletops weren’t dusted. I’ve certainly stayed in worse, but they could do better here. The people that checked in before us came back while we were checking in and requested a different room because they claimed their room smelled of smoke and had a half drank bottle of coke.
Friends_and_family Family
2/10
Poor
19 Apr 2026
Cathy
The hotel is in great need of an upgrade! No toilet paper or Kleenex. Also no shower curtain. TV didn’t work. We also found fake nails on the floor. Mattress were disgusting! The gentleman and maintenance guys were very nice. On checkout, the lady wouldn’t even get up and come out of office! Would recommend running away from this place!!!
Family
8/10
Excellent
19 Apr 2026
Denise
We enjoyed our stay at the Hamilton Inn. The room was clean. Staff were friendly. Would definitely choose again.
Friends_and_family Family
6/10
Pleasant
05 Apr 2026
Melissa
The property has seen better days. The beds were clean but the mattress was Seasoned. We always check our mattress at every hotel.
The staff did their job, no rudeness but.no real engagement , nor were many words exchanged.
Not bad just very basic accommodations, clean enough for 1 night, would not recommend for a extended stay.
Family
2/10
Poor
03 Apr 2026
Linda
Black mold on ceiling, tub, ice chute
Door leading to hallway broken. Not secure
Bathroom door does not close
Refrigerator broken
Terrible experience and Expedia would not assist to my likely
This hotel was unfit for renter and should NOT be a recommended stay by Expedia. Not as advertised or represented
Partner
8/10
Excellent
22 Mar 2026
Carl
It’s worth the price
Friends
6/10
Pleasant
22 Mar 2026
greg
Supposed to be a no smoking hotel...however I endured 2 nights of folks across the hallway smoking . Had to put wet towels under my door to help keep the smoke out of my room. Staff did not make rounds around the hotel to check on stuff like that. No room service even though the sign was hung on door. Spoke to management and they were argumentive about the issue .
Self
8/10
Excellent
18 Mar 2026
Jacob
The room was clean and staff friendly. The weed smell was like walking into a wall as soon as i walked through the front door though
Self
10/10
Exceptional
17 Mar 2026
Geraldine
Easy
8/10
Excellent
16 Mar 2026
Daniel
Parking was easy, staff was super friendly, room was large and clean.
Partner
4/10
Poor
15 Mar 2026
Linda
Halls smelled somewhat like smoke or dingy carpet. Extra security Deadbolt on door did not lock. Was given a new room and that deadbolt did not lock! Doors looked as if they had been replaced and did not align with hole for deadbolt, so I stayed in first room. The 2nd room I was offered had tile missing from the bathroom wall and other ugly spots on the walls. In the room I occupied, One queen bed had a skirt that had an ugly brown stain on it that could be seen as soon as you walk in the room! Why this was not replaced is a question of whether the housekeeping staff care what guests think and about their integrity. I mentioned the bed stain to the person at the front desk when reporting the lock, he did not show much concern and did not say it would be replaced. Continental breakfast was pretty sad. WILL NOT EVER STAY THERE AGAIN.
4/10
Poor
26 Feb 2026
Jose
The room was clean but the restroom was dirty, the bed wasn’t comfortable
10/10
Exceptional
23 Feb 2026
Debbie
Thanks so much. Trying to keep this short simple. But llc
10/10
Exceptional
17 Feb 2026
William
Clean room, nice staff
10/10
Exceptional
16 Feb 2026
william
Great room
2/10
Poor
12 Feb 2026
Brittany
This was one of the nastiest places I’ve ever stayed. There was an almost dead roach in the bathroom floor larger than a quarter and living bugs in the bathtub. The hallways smelled strongly of various types of smoke. All of our clean clothes and such smelled bad when we left. I wouldn’t recommend this place to my worst enemy. Idk how he has the score it has. Ewww
6/10
Pleasant
09 Jan 2026
Ronald
Room at average, tv remotes, had 3 and still barely worked. Breakfast was awful, brick gmhard bisquits, tastless gravy.
We were very disappointed, but price was cheap, got what we paid for.
Business Partner
10/10
Exceptional
12 Dec 2025
Starsha
Yes
6/10
Pleasant
02 Dec 2025
Paulette
Good
2/10
Poor
29 Nov 2025
Lisa
me and my son both was bitten by bedbugs….. Something bite us while sleeping. Didn’t say anything since it was one night however we departed early around 6 am
Family
8/10
Excellent
20 Nov 2025
Dennis
The grounds were clean. The lobby was very comfortable and welcoming. The staff were friendly and helpful. We enjoyed our stay very much.
Partner
8/10
Excellent
19 Nov 2025
Calvin
Staff was very helpful and considerate
Business Friends
10/10
Exceptional
17 Nov 2025
Brandi
Friendliest staff ever! Very clean hotel. Nothing fancy but the cleanliness and service make up for any modern amenities that might be missing.
Friends_and_family Family
10/10
Exceptional
13 Nov 2025
Shandy
Great stay
Self
10/10
Exceptional
13 Nov 2025
Velonique
The customer service there was awesome. The rooms was nice and cleaned. Didn’t have any problems in the parking was wonderful.
Business_and_leisure Family
8/10
Excellent
30 Oct 2025
Steven
Going through renovation but clean. Nice breakfast in the morning!
Business_and_leisure Self
4/10
Poor
26 Oct 2025
Timothy
Under renovations, but still needs to do better! No phones in rooms, and they had roaches. Will not be staying there again
Leisure Partner
8/10
Excellent
26 Oct 2025
Natalie
The staff was very nice and polite. I stay here often when I’m in the area. The only complaint I have is that the bed was squeaky.
Leisure
6/10
Pleasant
21 Oct 2025
Michael
Breakfast was not hot.
Business Partner
10/10
Exceptional
20 Oct 2025
Holly
The rooms were exactly as described.
10/10
Exceptional
19 Oct 2025
Rachel
We had a great stay! Will definitely be back!
Leisure Partner
10/10
Exceptional
17 Oct 2025
patrick
I would definitely stay again
Leisure Self
8/10
Excellent
14 Oct 2025
Monica
Good location
Leisure Self
8/10
Excellent
13 Oct 2025
Willie
Personnel was great,
Leisure Friends
10/10
Exceptional
13 Oct 2025
Richard
Location, cleanliness, friendly staff, breakfast options, and above all price.
Leisure Partner
6/10
Pleasant
12 Oct 2025
Kevin
Nothing was great, nothing was bad. Not a great place to stay but not a bad place to stay. Staff were all extremely friendly
Friends_and_family Family
10/10
Exceptional
08 Oct 2025
Andrew

Great affordable hotel.

Pleasant surprise for the price. The hotel felt clean and modern at a very affordable price. Staff was great, but there is no pool contrary to the photos.
Partner
4/10
Poor
07 Oct 2025
Eric Alan
Upon arrival checked in and there we previous guest’s belongings in our room and the mattress was really old
Leisure Partner
10/10
Exceptional
05 Oct 2025
Sevetra
Older property in the process of renovation. Clean property and close to the highway.
Leisure Family
2/10
Poor
05 Oct 2025
Tatianna
bed bugs
2/10
Poor
04 Oct 2025
Regina
My reservation was cancelled, so I never got to stay there. I see the dates of my supposed stay are wrong as well.
Business
2/10
Poor
30 Sep 2025
Monica
Water wasn’t hot, room stink and toilet didn’t flush!!!!!!
6/10
Pleasant
27 Sep 2025
Matthew
Workers were nice and the facility is clean. The hallways are warm and muggy which isn't really that big of a deal. But what really sucked was, I guess, breakfast is first come first serve because by the time me and my toddler got there at 8:00 all the good stuff was gone and they never refilled it. I just don't feel like 8:00 is an unreasonable time to have breakfast so why is it running out? Not a bad place to stay, It was just a little disappointing .
Leisure Family_with_children
10/10
Exceptional
26 Sep 2025
Ruben
Good place
6/10
Pleasant
25 Sep 2025
William
Bed was terrific. Bathroom renovation not complete.
Leisure Friends
4/10
Poor
22 Sep 2025
Tomasae
The hotel needs to be remodeled! Old carpeting on the floors, stapled wall paper. Not the cleanest as the bathroom was not clean upon arrival. The tub had a ring around it and rust around the drain. The sink drained very slow and left a ring due to that. Also, the room light bulb was blown by the bed and no phone in the room! DO NOT RECOMMEND!!
Leisure Family_with_children
10/10
Exceptional
19 Sep 2025
Melvin
Great
Business_and_leisure
10/10
Exceptional
17 Sep 2025
Ledarius
.
6/10
Pleasant
14 Sep 2025
Kelly
The gentleman at the front desk was so kind and helpful during checkin. The breakfast was good. The hotel was not as clean as it seemed in photos but was tolerable. Hallways smelled strongly of marijuana which was unsettling. One of the beds made terrible noises as if it might collapse when just sitting on the edge. This hotel was just ok for us. $125 seems high for what it was.
Leisure Family
6/10
Pleasant
11 Sep 2025
Pragnesh
not close to dining or amenity
4/10
Poor
07 Sep 2025
Vickie

Go down the road

Air conditioner froze up during the night. Room not very clean. Older hotel. No breakfast.
Friends_and_family Family
2/10
Poor
24 Aug 2025
Shirley
Room wasn’t clean, when I asked about housekeeping, the front desk asked me when did I check in, after telling her, she responded, oh no! You’ve only been here one day. I had to take my towels and garbage to the front desk to get clean towels and garbage bags. I was given a spray to clean the microwave (it was awful). Each time we left, we were locked out of our room. We had to get the key reset each time we returned to the room. The first morning I went down for breakfast, I was told there’s no eggs(they were out). There was no waffle mix, I was told “he must’ve forgot to put it out”. I could go on and on!!! The rating listed is INCORRECT!!!
10/10
Exceptional
24 Aug 2025
Sarwar
I am happy and good experience staying
Business_and_leisure Friends
10/10
Exceptional
17 Aug 2025
Hector
Great place to stay for the price. Warm breakfast and the fitness center is better than most.
10/10
Exceptional
14 Aug 2025
Aaron
Great stay
Business_and_leisure Self
10/10
Exceptional
07 Aug 2025
Willie

Highly recommend

The room was nice. The breakfast was excellent. The service was exceptional. We will be back.
Partner
2/10
Poor
04 Aug 2025
Tyra
The door didn’t want to lock and the bathroom handle was broken
Self
2/10
Poor
01 Aug 2025
Michelle

Bugged Me to Sickness

My first and last stay. When I arrived, I was given room 216 but the AC didn't work so I was moved to room 220. The first night was fine but when I woke from the second night I bites all over my arms, back and face. I thought I had got bitten at work by spiders because there was nothing on the lower half of my body. It wasn't until the next night that I realized these weren't spider bites because I saw a little brown bug in the velvet blue headboard. I had been attacked by BED BUGS! It was a miserable, itchy and painful stay.
Business
10/10
Exceptional
31 Jul 2025
PRAVIN
Enjoyed the stay with family. Clean, friendly staff and standard breakfast options.
Leisure Family_with_children
8/10
Excellent
30 Jul 2025
Erika

Above and neyond

Our. Check in was made so much nicer by our desk person Jamesha. We had problems with the Hotels.com booking. But she patiently sorted it all out. Even though the room was run down condition, we had a pleasant stay.
Friends_and_family Family
6/10
Pleasant
29 Jul 2025
Sheila
Upon entering the hotel the smell was amazing, however the room did not smell good at all. I found someone’s dirty pantyhose in the bathroom, so I’m assuming that was not cleaned properly. I cleaned it with my own disinfectant. The bed was comfortable and the breakfast was good. The staff is helpful and nice. My stay was ok, but I wouldn’t go back.
Leisure Family
10/10
Exceptional
28 Jul 2025
Mary Jane
Next to show
Partner
2/10
Poor
27 Jul 2025
Chance
Building is very hot beds are uncomfortable and ac in room can’t handle get cold
Leisure Family
10/10
Exceptional
27 Jul 2025
Chealsey

Best Check In Lady Ever!

Older woman that checked us in thay night (named started with a S) was absolutely amazing. Suggested a restaurant near by and told us the spots to not go too. The tv in the room at first didn’t work, so she let us switch rooms!
Partner
10/10
Exceptional
23 Jul 2025
Delois
It was very nice and clean, and the people are very friendly
Friends_and_family Family
2/10
Poor
22 Jul 2025
William

Filthy and dilapidated! Horrible place!

Worse hotel in the U.S.! I have stayed in hotels in 45 states, and this is perhaps the worse one of them all. So many problems and utterly filthy. I cannot believe Hotels.com has them rated as a 7.0!
Issues:
1.I reserved 2 rooms through Hotels.com. Only to find that only one reservation was made. Fortunately, I was able to add another room upon arrival.
2.First noticed the waiting area and the dining area was filthy. Nasty carpets and all furniture was stained and worn out.
3.The coffee machine in my room was filthy (see picture).
4.The AC had been off in second room. It was probably 85 degrees in there. It took several hours to cool down.
5.Floor in second room was sticky and dirty.
6.After taking shower, I realized I had no bath towels. I dried with washcloths. Next morning I mentioned it but upon my return to the hotel they still had not given me towels. I had to go to front desk to get them.
7.The shampoo and conditioner bottles were the smallest I have ever seen. Only good for one person ( picture).
8.The chair in one room was absolutely disgusting. Looks like someone urinated on it (picture).
9.Breakfast was poor. Ran out of waffle batter first morning. Basically, no food at all on second day (picture). They were so slow to replace it I only had coffee and juice. But I was lucky! My friend waited and ate the food when it came out. Then he got food poisoning and had diarrhea for most of the day.
10. TVs did not work at all on second day.
Business
8/10
Excellent
20 Jul 2025
Frazer
NA

Leisure
10/10
Exceptional
19 Jul 2025
Sheila
A really affordable place to stay. Breakfast is as advertised.
Partner
10/10
Exceptional
18 Jul 2025
Dirk
The reason I love staying at hotels… the free breakfast which was very good. I had a plate full of deliciousness. The lady did a great job on it and kept everything filled for the guests. The lady at the check in counter was very sweet and made check in a breeze.
Leisure
4/10
Poor
17 Jul 2025
Monica
There were no towels in the room and we had to wait a couple hours for some. We had to go downstairs to get as well. The TV remote did not work, the volume did not work. No toilet issue holder or waste baskets in the bathroom. No soap holders either. Not a good experience.
Leisure Partner
4/10
Poor
14 Jul 2025
Christopher
When I arrived they couldn’t find my reservation. I had originally booked a Sat.-Thurs. stay with Expedia but just days before I went, I booked to come in a day early on the Fri.. I couldn’t get a deal on Expedia, so I booked with Hotelscloud.com, I think. Eventually, after a lengthy 20 or so min. they found it but then they couldn’t find the next booking starting the next day. Eventually they found & I asked them if they could keep me in the same rm & not move me & she said yes & would leave a note for the morning clerk. Next morning the clerk’s knocking on my door telling me it’s check out & I answer the door & tell what’s going & she says ok & will use my same credit card.
The room was made up when I arrived but the sink & tub had some dirt in it, there was urine on the top of the bowl & when I went to have a shower, a lot of dirt came off the bottom my feet, a lot, from walking on the laminate floor. I checked the bed for bed bugs but found none. While checking I saw that the mattress was severely stained with a dark colour of something on both sides of the mattress. The mattress was extremely soft & I ended up with backaches for all days. The pillows were flat with stuffing whatsoever & some had pillow slips but no pillow cases & some only had pillow cases & none of them were long enough for the pillows. I have pics of all these issues. I didn’t bother to complain in case they moved me or caused me any problems while I was there. Which brings me to my final issue.
Leisure Self
2/10
Poor
13 Jul 2025
Amy
Was woken up around 1:00 in the morning with something crawling on my face, asked my
6/10
Pleasant
11 Jul 2025
Yuniesky
This hotel for the price was ok, but when I got my room their was no towels and toilet paper. I had to go downstairs to request some. The bed didn't even look well made. The staff was great, nice and friendly.
Business Self
6/10
Pleasant
09 Jul 2025
Latia
It was a non smoking room but my room and the halls smelled like heavy smoke. The tv didn’t work and the floors were extremely slippery with shoes on. Unpon entered I almost slipped and fell. I did enjoy the free breakfast and bed was comfortable.
Leisure Family_with_children
4/10
Poor
07 Jul 2025
Nandino
Property was being renovated so there was construction material, drywall dust, etc all in the hallways.
The room had no phone so i had to go down to front desk for all enquiries.
No one cleaned our room in 3 days. Needed new towels, front desk made us bring our dirty towels down to the front in exchange for new towels!

Floors were sticky and didnt feel clean.
Poor customer service, except for the older gentleman that would sometimes be at the front.
Leisure Family
4/10
Poor
07 Jul 2025
Patricia
Was not clean enough for me
Leisure Self
6/10
Pleasant
01 Jul 2025
Calvin
The staff was good, and they have begun remodeling but way past it's prime.
Leisure Family
6/10
Pleasant
01 Jul 2025
Richard
I asked since I was on crutches for a room closet to the elevator I still get put half way down the hall ways. only one employee was nice and didn't act like it was a bother to talk to us.
Leisure Family
2/10
Poor
29 Jun 2025
C
The room reeked! It smelled of mold, disinfectant, and cheap perfume.
Friends_and_family Friends
2/10
Poor
29 Jun 2025
Verified traveler
Honestly just don’t recommend going
Leisure Family
6/10
Pleasant
29 Jun 2025
Sunny
Everything else is great, but the room was too small, I can hear the TV sounds from other rooms, foot steps from upper floor.
Leisure Family
10/10
Exceptional
27 Jun 2025
Emerick
It was a good stay, just what i needed.
Self
6/10
Pleasant
22 Jun 2025
Patrice
It was ok
Self
8/10
Excellent
12 Jun 2025
Richard
308 bed closes to the AC unit makes a lot of noise
Leisure Family
10/10
Exceptional
09 Jun 2025
Adrian
very nice, recomendable
10/10
Exceptional
06 Jun 2025
James
Stopped in here for the night on our way to PCB. The place smells great, looks clean and inviting! Staff was super nice when checking in.
Leisure Family
10/10
Exceptional
04 Jun 2025
Virginia
Jeffrey at check- in was very helpful and nice. Room was not very clean, desk and dresser had dirty sticky residue.
Business_and_leisure Partner
10/10
Exceptional
03 Jun 2025
vicki
The first thing you see walking in is the lobby, so pretty and clean.
Then the staff was on point!!! Friendly, helpful & knowledgeable about the area.
The room is modern, clean, spacious and comfy only one thing is the toilet is super short as I'm 5'11\" and hubby is 6'1\".
There's plenty lighting, outlets and mirrors in the room...
There's a full BREAKFASTS, am a Chef and ive seem reviews about how nasty the food was, ALL LIES!!! Cereal, waffles, eggs, sausage, bagels, muffins, oatmeal and on and on. If you have an issue with all of that did that one person cooked you're just a complianer with nothing to be happy about.
I was so grateful to see the full breakfast buffet, great job!!!!

Only one issue no pool...

Other than that I'll definitely be back : )
Leisure Partner
10/10
Exceptional
28 May 2025
Danielle
Great staff! Great breakfast. Good. Stay clean
Leisure Self

Location & surroundings

Hamilton Inn Bessemer
4910 Civic Lane, Bessemer, United States

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Hamilton Inn Bessemer

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