Regency Tunis Hotel

Tunisia , Tunis - Carthage Coast
TUNIS, Les Cotes De Carthage, BP705
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75 reviews shown

8/10

Excellent

01 Jun 2026

syed

Overall good experience

Family_with_children

10/10

Exceptional

30 Jan 2026

SYED

Nice quiet hotel. Great friendly staff and great buffet breakfast

10/10

Exceptional

29 Jan 2026

SYED

Friendly staff. Clean rooms. Prompt service. Great buffet breakfast. Easy parking

Business_and_leisure Partner

10/10

Exceptional

29 Jan 2026

SYED

Grreat friendly staff. Very good buffet breakfast. Super quite location

Leisure Partner

2/10

Poor

24 Jan 2026

nabila

The hotel was dirty, and the staff were not courteous. I was treated very poorly.

Leisure Family

8/10

Excellent

10 Jan 2026

Amina

Beautiful location but not a five star hotel.

8/10

Excellent

14 Sep 2025

Khamit

They need to work more about the customer service and the cleaning. My room was not that clean ...still there is dust and bread crumbs .
But the staff in the swimming pool are really professional

Leisure Family

10/10

Exceptional

23 Jul 2025

Amna

Great

8/10

Excellent

30 May 2025

MUHAMMAD

The location is nice but the private beach was not open at the end of May. The property can use some TLC all around

Leisure Partner

8/10

Excellent

09 Sep 2024

Zakaria

The hotel in general is rated 8.5/10 , some improvements needed in rooms accessories, towels/water taps etc.
The best to be highlighted is the bar area and the staff working there.
They were professional with smile welcoming during my stay in the hotel..

8/10

Excellent

05 Jul 2022

Yassine

The staff was very nice, welcoming, professional - and would say are the big plus of why to choose this hotel.

The breakfast buffet has an impressive wide and fresh selection - another big plus.

On the other hand, the hotel looks very tired - from dirty walls, damaged carpets, dark halls and broken pool chairs - the property owners maybe should spend some money on that instead of the luxury cars parked there...

Leisure Family_with_children

6/10

Pleasant

10 Jul 2021

Alaeddin

Not nice at all

My car has accident at the parking ,, and too late fir hand me the room, it wasn’t clean at all

Friends_and_family Family

6/10

Pleasant

19 Dec 2019

Mike

It's really important to know that this hotel is really remote: 9 miles to Carthage, and 18 to the Avenue de France (downtown). If you're there in the summer for the beach this might be fine, but it's a long taxi ride to any of the other sights. There's also no place to eat nearby except for the hotel restaurants.

Business Self

4/10

Poor

03 Oct 2019

Verified traveler

Average and incois

Everything was average.
The same food and drinks were different from one day to another. Service was inconsistent.

Some of the waiters and waitresses were rude.

I forgot three rings and a bracelet at the spa and it disappears and the staff didn’t help to find it.

The rooms are spacious, but shower, lights, drawer were broken. And everything was really humid overall.

Only the activities at the beach with Kader were good

Friends_and_family Friends

10/10

Exceptional

18 Jul 2019

Mohamed

Kind hospitality , welcoming staff , quick service, professional

Business Self

2/10

Poor

15 Jul 2019

Verified traveler

Bad service AC and toilet not working properly staff not friendly

Friends_and_family Family

10/10

Exceptional

06 May 2019

Tony

this Hotel is one of the best hotel's that I have ever stayed in, hotel was very clean, food excellent, staff very friendly and very helpful.

I will most definitely be staying there again.

Business Self

4/10

Poor

25 Apr 2019

Verified traveler

Was not clean
Smoking policy not observed
Toilet and bathrooms were without air extinguisher

Business Partner

6/10

Pleasant

07 Apr 2019

Verified traveler

I liked the front desk personel; he was very nice and helpful in every way.
I didnt like the quality of the room furniture and setting given this is a 5 star hotel. If i have to rate the room, i give it 3 star.

Leisure Partner

6/10

Pleasant

21 Feb 2019

Verified traveler

Recommeneded only during summer. It's more like resort ..

Friends_and_family Friends

10/10

Exceptional

21 Feb 2019

Verified traveler

I only stayed for one night but liked that there was a free shuttle from the airport and the hotel was a lot nicer than others I had stayed in previously for the same cost.

Business Self

6/10

Pleasant

18 Jan 2019

Charles

Meh

The hotel is out dated and smoking will be found everywhere. There will always be a haggel to get a suitable room that doesn’t reek of disgusting smoke.

Partner

8/10

Excellent

06 Sep 2018

Verified traveler

Weather was great and facilities were great too

Friends

6/10

Pleasant

12 May 2018

YOUSEF

To be 5 stars sould be a lot of improving

To be honest with you, I do not think the real classification of this hotel is 5 stars hotel as mentioned in your website, because of so many things

The restaurant buffet is very poor

Cleanness should be better, especially for balcony

I have suffered a lot from smoking smell in the lobby, it should be specific area for smoking and also non smoking rooms

A lot of maintenance are in need especially for plumber, so there was leakage in water in bathroom which is unacceptable, and also a lot of damage were in furnitrure

Again to be honest, the reception staff are very kind and helpful, I thank them in deep

Sent from my Samsung Galaxy smartphone.

Family

8/10

Excellent

06 May 2018

YOUSEF

Good experience

As a 5 stars hotel buffet variety should be better

Family

8/10

Excellent

20 Apr 2018

Verified traveler

Nice clean hotel great staff

Super clean. Great staff. Thank you to the staff that kept our room so nice go us.

10/10

Exceptional

05 Apr 2018

Tamer

Excellent Services

It was nice 3 days for a business trip, its very quite hotel and they have a very good SPA

8/10

Excellent

23 Nov 2017

Ali

The staff kindness make it a pleasant stay

The hotel is a little bit old, the pool and beach are amazing. The staff were very kind, helpful and welcoming. They have also guest relation manager to take of all your request and resolve it on spot

6/10

Pleasant

18 Jul 2017

Tuna

Nıce hotel near the beach wıth swımmıng pool.

Nead s renovatıon. In house traınnıng for the front desk personnel ıs needed . unsuffıcıent restaurant.

2/10

Poor

28 Apr 2017

Verified traveler

Very very far from the city.\nOld hotel.\nBad staff

Check in was so terrible. Staff is not helpful. Very bad experience.
Windows are very small so the room don't get enough light.
All floors don't have sea view except the top two floors with the second to top getting very limited sea view.

Evening employee of lounge was very mean.

I will not stay in this hotel again in my life.

2/10

Poor

07 Dec 2016

Jasmine

Disappointing hotel

Very disappointed about the hotel, it was very very bad. I had to change rooms on a number of occasions.
On the first night I had absolutely no sleep due to the vermin scratching above, they have a rat infestation in the hotel mostly vermin are trapped in the air con system and living in your room above a ceiling panel.
All in all not a very hygienic environment, hotel seen better days, very dated. If possible I would like to get a refund.

2/10

Poor

07 Nov 2016

Samah

Very poor service

Extremely poor service from the staff. They interfer with everything and keep asking questions. Not expected from a 5star hotel and for the price I paid. Receptionist not friendly or polite. Not even a smile. Nerver again...

8/10

Excellent

07 Sep 2016

was good

Was very good

Was very good hotel nice staff and friendly room was clean with view to the pool side

6/10

Pleasant

07 Apr 2016

ALI

Don't recommend

It was just ok

Family

4/10

Poor

02 Feb 2016

Hassan

it is good for a short trip

good for a short trip in a very calm nighbourhood

Family

10/10

Exceptional

29 Dec 2015

Tabitha

Loved our weekend here

The hotel was beautiful and the service was great !!! We will certainly visit again !!!

Partner

10/10

Exceptional

17 Dec 2015

Verified traveler

Amazing hotel.lovely food.friendly staff.excellent room service .will be staying there every time I go back to Tunis.

Partner

8/10

Excellent

18 Nov 2015

Verified traveler

nice hotel close to the beach

very short stay no issues at all
all was good
spa was good

6/10

Pleasant

11 Aug 2015

Verified traveler

Stayed at this hotel a fiew times the rooms are nice service is Average at best. The Thai restaurant used to be good but last week was not that great, maybe an off day. Taxi drivers outside this hotel are terrible I would suggest to get a number of a good driver and always use him even if it means paying fair for him to come to the hotel to take you elsewhere as an honest taxi driver it will still cost you less than the ones waiting outside this hotel.

Partner

8/10

Excellent

07 Jun 2015

Sonia

Expedia Clients

We booked with Expedia so didn't have any representatives. The transfer to the hotel could have been arranged but we were not informed that we were entitled to it and so ended up having to look for a taxi.
Also the flights were booked with Alitalia which meant huge delays and lost baggages.
The only two restaurants available at the time offered very beautiful menu but the Thai restaurant has better service. The staff there were really great and professional. The Tunisian restaurant was ok but the staff were not so good.
The hotel in general was great but it lacked live entertainment (loud or quiet) and the only attempt to entertain in the bar for instance was to put a fashion show on TV all day long!
The beach was ok but the gates were locked by 7 or 8 and so when we tried to walk for a bit after our evening meal we found that we're imprisoned inside our pink castle for the night with not very much to do.
In the end of our stay, the hotel kindly took us to the airport free off charge but forgot to mention that we needed to buy a stamp, which caused us a trouble.

2/10

Poor

11 Mar 2015

Ghazi

Terrible Service, tired facilities

Terrible service from check-In to Check-out. Very unfriendly staff, aggressive security when leaving and entering hotel. Rooms were not clean and hallway carpets need replacement. It is unfortunate that a hotel with such great location can be a bad experience, mostly due to bad mannerism. Do not recommend this to anyone, there are other good choices nearby.

8/10

Excellent

16 Oct 2014

Anand

Comfortable stay, limited options

Nice Garden & beach
Italian restaurant is a no go
Thai food is awesome, must go!
Room service is very slow
A good walk to rooms from lift
comfortable bed
courteous but slow staff
huge pool - looks great
place is old but well kept
not a lot of food options and nothing nearby to walk to
In all a good stay

8/10

Excellent

27 Sep 2014

sanaa

Overall review

The lobby decoration could be more impressive, other than that, the room was great clean and very comfy bed. The staff are very friendly n helpful, the spa was nice as well. The hotel cost was very reasonable . I would go back .

6/10

Pleasant

23 Sep 2014

Borg P.

Quite disappointing

Stayed at this hotel for a weekend. Hotel and pool area are average, but the beach facilities were way under average. On Saturday to our surprise the hotel had no electricity for half a day, so one can imagine no a/c and it was around 38 c outside. And the bathroom/toilet were in pitch darkness during the day and thank goodness for the mobile light. The staff were always very helpful. The standard room is quite small and unfortunately not so clean, especially the fitted carpet was dirty. If stains could not be removed the carpet should have been changed in my opinion. This hotel should be a 4 star, but unfortunately we paid for a 5 star.

Partner

10/10

Exceptional

03 Jul 2014

Verified traveler

Very nice hotel is the finest hotels in Tunisia Recommend Biya

6/10

Pleasant

03 Jul 2014

Mohammed

Close to beach

Nice hotel close to beach. Old funture. Poor AC. Far from city center.

4/10

Poor

17 May 2014

Business Travel

Bad management

This hotel's management wanted to force me to buy bottled water from their room service!!! which I found outrageous. They confiscated bottled water I bought from nearby Carrefour!!! I never saw such behavior in any hotel around the world. I will never go back to this hotel.

10/10

Exceptional

03 Jan 2014

Ken10

Off Season stay

Visited in off season but hotel regardless seemed fully staffed. Staff very friendly and attentive. Tunisian buffet for dinner was varied and quite \"tasty\"

8/10

Excellent

27 Aug 2013

Chris

Excellent Weekend Getaway In Tunis

Fine hotel, not 5 star, but with all the amenities. Excellent beach and good wait services for drinks and food. Good pool, but very crowded so get there early to get a place. Breakfast had a good variety. WiFi was good. Gym is a bit small, but it's all you need for a day or two. Room was comfortable, but spots on the walls in the tile in the bathroom made me wonder about cleanliness. The hotels.com price was 1/2 the direct booking price. Overall, very satisfied and would use it again for a weekend getaway!

10/10

Exceptional

25 Jun 2013

Verified traveler

Couldn't have been better

Three of us were on a business trip to Tunis and although we didn't have much time outside the office, the Regency was perfect for our needs. The food was lovely, there was a private beach (sadly only used a couple of times) a minibus to get us to the office and a very comfortable hotel over all.

10/10

Exceptional

07 May 2013

Steve

Tunis Calling

The hotel and all the staff we came into contact with were very good, most had a few words of English and we were able to communicate what we need to. The food was very good with a lot of choice.

2/10

Poor

03 Apr 2013

SAM

Dirty hotel

I have never seen such a dirty hotel. Even the restaurants staff were insensitive. They would not let you eat in peace. The waiter was always in a hurry to remove your plates. Shall never stay in this hotel again.

2/10

Poor

31 Mar 2013

Verified traveler

Best avoided

This is really a 5 star of the 80's. Unhelpful staff and old rooms.

10/10

Exceptional

21 Feb 2013

Adam

A night to remember

lovely hotel
welcoming and friendly staff
nice location ( on the beach ); beautiful access to the beach.

10/10

Exceptional

07 Jul 2012

Verified traveler

Great Hotel

Wonderful hotel and friendly welcoming. Nice see view.

4/10

Poor

26 Nov 2011

Verified traveler

The quality of service and the hotel staff are very good.The location of the hotel is not very convenient. The rooms are fine, but I could easily hear everything through the walls from the other rooms close to it.

8/10

Excellent

01 Dec 2010

Nathan

Great hotel

Fantastic hotel and staff. Not a lot of restaurants or attractions around the hotel, but meals are reasonable priced and a good quality. Quiet location with a good beach and swimming pools.

Partner

8/10

Excellent

15 Apr 2010

Crichton

Clean abd business like

A good hotel but a bit soul less. We were welcomed and helped with an air of efficiency but without the warmth that we like.

Partner

6/10

Pleasant

22 Apr 2009

Jen

Beautiful hotel, marginal service

We stayed at the Regency for a long weekend in Tunis. The restraunts were good. The hotel itself is beautiful. Service was hit or miss, including not being able to get a spoon at breakfast and being told someone was on their way to fix the broken TV and having no one show up. I wouldn't pay the full summer rate for this, but if you get a deal it's nice.

10/10

Exceptional

05 Jun 2026

Laure

Très bon rapport qualité prix. Grande terrasse avec vue sur Tunis. Calme. A recommander 👍

Self

4/10

Poor

08 Aug 2025

Monia

Expérience très très décevante

Il est indiqué que cet hôtel est un 5 étoiles mais c’est totalement faux! Il ne mérite même pas 3 étoiles! Personnel désagréable et inexpérimenté.
Chambre pleine de moustiques, quelqu’un devait m’apporter un produit pour faire fuire les moustiques mais n’est jamais venu. Ils ont fait ma chambre une seule fois en 3 jours, il n’y avait pas de serviette dans la salle de bain quand je suis arrivée, il leur à fallu 2 heures pour m’en apporter, après 3 réclamations.
Voisins de chambre bcp trop brouillants mais ils n’ont pas voulu me changer de chambre.
Donc très mal dormi.
Buffet pour le petit déjeuner désorganisée, manque de tout, pas de tasse pour le café, pas de verre pour l’eau ou jus, pas d’œuf pour les omelettes…. Catastrophique
Bref, je ne reviendrais jamais dans cet hôtel.

Self

2/10

Poor

09 Jul 2025

Karim

À éviter

a éviter mal entretenu, mérite pas ses 5 etoiles Accueil inexistant 2 heures pour avoir sa chambre autour de 16h30, j’ai pourtant payé une chambre vue mer , chambre vue jardin affectée au départ ,pas un verre d’eau pour nous accueillir avec une température de 37degrés , au bar des cafards au sol, chambre moyenne mini bar vide, pomo de douche sale ( voir photo ) , pas de possibilités de payer dans tout l’hôtel contre une signature ( pas possible de déposer une empreinte de carte de crédit ) il faut toujours avoir des espèces sur soi , même pour prendre les serviettes de piscine il faut laisser en espèce une caution ( du jamais vu pour un 5*) , je demande un fer à repasser pas de planche à repasser de disponible dans l’hôtel ( il faut repasser sur le lit !!) , sèche cheveux cassé au niveau des hélices et des moustiques partout dans la chambre ( voir photo )Au niveau de la piscine la peinture de la piscine se décolle un peu partout ( dangereux ) cela flotte à la surface de l’eau .
Au moment de quitter l’hôtel on me demande de payer 2 serviettes de bains que je n’ai pas après un échange qui a duré une heure , j’ai quitté l’hôtel sans les payer comme je ne les avais pas

Friends_and_family Family

8/10

Excellent

02 Jul 2025

Verified traveler

Helpful reception and bellboy

Great staff and service. Nice hotel. Sorry they did not have an outside bar at hotel, only at beach.

Self

4/10

Poor

20 Jun 2025

Friedrich

Nicht zu empfehlen.
Checkin schrecklich - kein Shuttleservice - musste extra bezahlen etc.

2/10

Poor

14 Jun 2025

Tarek

Je croyais pas que un hôtel cinq étoiles, il sera aussi horrible que ça. Je suis profondément déçu du personnel et précisément réception directeur, je ne comprends toujours pas le service en Tunisie, c’est très dommage parce que le pays est magnifique et j’aimerais bien que un jour on change de mentalité

Partner

4/10

Poor

10 Feb 2025

Meriton

Hemm

8/10

Excellent

05 Aug 2024

Guenther

Staff not responding to requests had to make repeated requests. Not friendly.
most lighting not working, building in disrepair.
Restaurant food is good.

Business_and_leisure Partner

2/10

Poor

30 Jul 2024

Ahlem

Sehr schlecht

Alles war alt und alt und die Bilder auf der Website sind falsch. Ich rate niemandem, es zu besuchen

Friends_and_family Family

2/10

Poor

13 Jul 2023

Mari

まともな部屋がない。最初は空調がきかない。次変えてもらった部屋はペンキの匂いなのか臭い。次また変えてもらった部屋は、空調も匂いも問題なかったが、空調ダクトから結構な量の水が垂れてくる。もう3回変えたから諦めました。
階段を使って上がっていると、階段を上がった途中フロアに、食べ残しのお皿やタバコの吸い殻が捨ててありました。レストランは味は良かったが、待ち時間が長過ぎた。最悪なホテルでした。

Leisure Partner

6/10

Pleasant

14 May 2023

Matthieu

Localisation très éloignée. pas de piscine extérieure (en réfection) m. Petit déjeuner très moyen. Hôtel nécessitant une rénovation

Leisure Partner

2/10

Poor

13 Aug 2022

Verified traveler

hôtel d’odeur et saleté partout

une nuit d’insomnie: saleté et mauvaises odeur partout.
séjour nul, heureusement était une seule nuit, que j’ai failli la finir aux urgences a cause du malaise causé par l’humidité excessive associée aux mauvaises odeur
conseil: un hotel a éviter !

Self

2/10

Poor

13 Aug 2022

Mehdi

un dépotoir pas un hotel

une experience horrible. la saleté partout. les mauvaises odeurs. humidité
les araignées…
j’ai des photos que je garderai…

Self

4/10

Poor

07 Aug 2022

Danielle

Des problèmes en n'en plus finir.

Pour un hôtel 5 étoiles, la prestation générale est très mauvaise. J'ai payé plus de 200 euros pour une suite avec une climatisation totalement déficiente. Cela a pris presque 2 h pour me trouver une autre chambre simple pour le même prix, mes cartes d´accès se demagnétisaient tout le temps. C'est simple, j´ai dû aller si souvent à l'accueil que la réceptionniste avait un rictus de panique dès qu'elle me voyait !!! Le site,par contre est enchanteur. De grâce, remplacez ces vieilles moquettes puantes et revampez les meubles.

Self

8/10

Excellent

01 Aug 2022

Sarah

Piscines très bien

Leisure Family_with_children

4/10

Poor

31 Dec 2020

Yosri

demi pension déconseillé

menu petit déjeuner et dîner très très pauvre je suis trop déçu de payer centaines d'euros pour avoit un yaourt et un pain au chocolat
personnel est sympa

Partner