Carthage Thalasso Resort

Tunisia , Tunis - Carthage Coast
GAMMARTH, Les Cotes De Carthage, BP 720
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100 reviews shown

10/10

Exceptional

30 Jan 2026

Xavier

Stay was ok. Breakfast could be better though.

4/10

Poor

29 Jan 2026

Nahed

10/10

Exceptional

28 Jan 2026

abdurrahman

My job has taken me to many prestigious hotels across five continents, but this is the first time I've felt so at home in a hotel. It's old but well-maintained, traditional but clean, and the staff, from the security guard at the entrance to the kitchen staff, are friendly and welcoming. The most gentlemanly reception staff are here too, bravo!

Business Family

6/10

Pleasant

06 Dec 2025

Amged

Security man isn’t good inside hotel !

10/10

Exceptional

21 Nov 2025

Fadwa

Everything

Business_and_leisure Self

10/10

Exceptional

07 Nov 2025

fathi

good place and good people and relax

6/10

Pleasant

21 Oct 2025

Rabia

Rooms were highly scented. Smelling of cigarette smoke in hallways. Language barrier… difficulty in communicating with restaurant staff.

Leisure

10/10

Exceptional

16 Oct 2025

Sougena

10/10

Exceptional

19 Sep 2025

Ksenia

Was great

Business Family

8/10

Excellent

17 Sep 2025

Zakaria

I will start in the positive: hotel so nice,clean,pool and beach are amazing ,food is delicious.

The negative : when I arrive to the hotel,they didn't recieve the book from expedia, I show them The confirmation number and receipt,they let me wait 1 hour and half, and when I talk in aggressive way that this not way to deal with cleint especially that not my problem whats happening between expedia and the hotel ,so they gave me the room.

2nd , when I was leaving, one employee asked me if I gave the key room to the reception and what is my room Number!!!! Is that normal? I didn't left from the main gate,I left from monoprix side since my nephew was waiting me that side. You ask all your cleints if they gave the key? You think im running away!!!!

In Overall its nice hotel ,just need to train staff about customer service and way of dealing with clients.

Leisure Self

10/10

Exceptional

09 Sep 2025

Albert

Excellent resort

Carthage Thalasso is a very nicely maintained property with the right accents to remind you where you are. Staff is very welcoming.

Business

10/10

Exceptional

09 Sep 2025

Adnan

10/10

Exceptional

27 Aug 2025

Adnan

10/10

Exceptional

27 Aug 2025

Thoraia

I really enjoyed swimming in beach.
Good service, quiet, dining options.

8/10

Excellent

10 Aug 2025

Karim

Our annual anniversary weekend getaway at Carthage Thalasso: All is well except for the pool “director” who gives everyone the hardest time about sitting in the cabanas around the pool deck; he saves those for his friends. Otherwise the staff are very friendly and work hard!

Leisure Partner

4/10

Poor

03 Aug 2025

Asma

Despite the fact that the an employee in charge of reservations named Sofiene new that I had made the reservations for my wife and her sister he is still gave my wife a difficult time to check in and then made a romantic pass at my wife by saying \"if you had Sofiene in your life you wouldn't have to go through this\"

Leisure

10/10

Exceptional

23 Jul 2025

Amna

Awesome

6/10

Pleasant

27 Jun 2025

eric

Could be so much better

All went well again in this resort, but the swimming pool is only open on day schedule, if ever you're working, and if you want to have a swimm after 19h, it's not allowed...
They also gave the management of the sea loundge to a private team, so you can't put bills on your room and needs to pay right away which is strongly unconfortable when you are just wearing your swimming clothes !

Business

8/10

Excellent

06 May 2025

Houssam Eddin

The hotel was in good condition overall despite the old building. The staff were very friendly and helpful. However, I was not allowed to carry a bottle of drinking water into the hotel even though the hotel does not provide drinking water in the room.

Leisure Family

8/10

Excellent

20 Apr 2025

Tony

Good stay at a 4 stars hotel

We were very happy for the first time in Tunis & this resort Carthage Thalaso, good staff with good service the cleanliness was likewise and very good food. The shower worked but couldn’t switch between.
Thanks for all the personal Haysam Habib Anna and other.

Partner

10/10

Exceptional

23 Sep 2024

Hadi

Great Resort

Friends_and_family Family

10/10

Exceptional

04 Sep 2024

mohamed

Ac not good

Business Partner

8/10

Excellent

24 Aug 2024

Abdallah

Everything perfect but very poor internet

Partner

10/10

Exceptional

18 Aug 2024

Karim

Me and my wife love this place…the fact this seemed to have turned into our anniversary get away weekend without the kids certainly helps the odds of of us liking it…but all around no issues. Only concern is the “pool director” who seems to prioritize the royal treatment of outsiders rather than hotel residents…enough with the “reserved” signs all around the pool for the folks who are only coming in half a day.

Leisure Partner

8/10

Excellent

26 Jul 2024

YUSSEF

Thanks

8/10

Excellent

20 Jul 2024

Ibrahim

Well, Carthage Thalasso is one of best hotels in Gammarth area, Staff is very friendly and room service team is very responsive.

My stay was very enjoyable and definitely coming back!

Leisure Self

10/10

Exceptional

16 Jul 2024

Rehaf

I like everything in this hotel

6/10

Pleasant

07 Jul 2024

Adarsh

The property is old and the food is terrible. Breakfast was sad. Does not cater to Vegetarians in any of the restaurants with a good and edible menu.

Business Partner

6/10

Pleasant

05 Jul 2024

Khalid

Property is ok air conditioning is the problem defiantly better than a regular hotel transportation is easy pool is good but a bit crowded during summer.

Leisure Self

6/10

Pleasant

10 Jun 2024

Verified traveler

Clean hotel, staffs are very helpful, but doesn't deserve 5*
Saturdays should have animation but was very calm

Partner

8/10

Excellent

11 May 2024

Taoufik

Over all good

Business Friends

10/10

Exceptional

15 Jan 2024

Eric

Hela, at the reception desk, was amazing. She cheerfully met all my requests with a smike

Business Self

8/10

Excellent

13 Sep 2023

Marc

Beautiful

Nice place, people polite but not friendly. No restaurant outside the buffet only 2:00 hrs lasting and a very expensive nith ( starting at 20:00) dinner place

Friends_and_family Friends

8/10

Excellent

24 Aug 2023

Karim

Overall my wife and I had a lovely impromptu couple of nights at Carthage Thalasso. The pool gets a little crowded with the day pool visitors but that’s totally understandable for them to make a bit more $ off of that. Pool side performers were great. The spa was a little underwhelming. Massage was fine but didn’t get the “experience” we typically do at other hotels that offer spa services. Overall, we would come back here for a relaxing weekend.

Leisure Partner

2/10

Poor

09 Aug 2023

Waheb

Very bad management they promised, and they do not deliver. I did complain couple of times about an issue. They promised to fix it and they never dead. The only person I would remember about this property is the housekeeping her name is Nabila.
I would never recommend it to anyone

Business_and_leisure Friends

10/10

Exceptional

19 Jun 2023

Riley

Great Stay in Gammarth

My colleague and I had great stay at Carthage Thalasso. We had a ten day business trip and this hotel was an excellent choice. The breakfast was a delicious way to wake up each morning (be sure to ask for the mlawi with honey). There are many spaces for work and also areas for relaxation, like the spa, pool, or beachside. I found the hotel staff amazingly friendly and supportive - the staff are the real reason I would recommend the hotel. You’ll be sure to enjoy your stay. Gammarth is a nice area, several evenings we took walks along the beach to local bars and restaurants. When I come back, I will be sure to stay here again!!

Business

4/10

Poor

17 Aug 2022

Glen

Liked the access to the beach and the pool area.

Leisure Family

8/10

Excellent

21 Jul 2022

Arnold

Lovely hotel

Service was good and polite. Great pools. Drinks were good. Beach not too far from hotel, probably a 4 minute walk. Definitely would like to come back again.

6/10

Pleasant

07 Jul 2022

Rachid

Not ever again

Disengaged staff. Limited options. Old food, especially for breakfast, and very little awareness of basic breakfast needs (like coffee). Pool water not so good. Room AC not strong enough and I got stuffy nose from it.

Friends_and_family Family

8/10

Excellent

13 May 2022

Luay

the staff and the front desk were very helpful. However, I would like to see more variety in the breakfast. I was surprised to see only a few items in the breakfast for 5 starts hotel.

Business Self

8/10

Excellent

17 Oct 2021

Amy

Loved that there was an indoor pool and a spa! I loved that there was close access to the beach and a great view from the hotel room! Unfortunately the room did smell a little like mildew to me.

Leisure Friends

10/10

Exceptional

31 Jul 2021

Eric

nice and clean

Nice bar and pool area. Beach nearby

Self

10/10

Exceptional

22 Jul 2021

Verified traveler

Very nice place my kids had good time in the pool. Food is great thank you so much

Leisure Family_with_children

10/10

Exceptional

02 Mar 2020

Ghiya

Lovely!!

Beautiful hotel. So many things to explore there and I even had my hair done at the spa and it was the best time. Great food and service and lovely lobby to get work done and chill.

Business

4/10

Poor

01 Mar 2020

Karam Singh

Not as we expect according to rating

It want as good as we expect, I would never recommend that place to anyone. Even though I pay all the cost they come up with hidden cost on 3 dinar each night as call city tax for both of us. Breakfast they didn't have the black tea and everytime we have to wait for 10 mintue to get it. Always problem bringing our own water or beer is a problem but after few conversation they let it go. Zacuzzi cost 20 dinar each person ever though in website is free. Part of hotel have dodgy massage parlour where they charge 80 to tourist but normal price in 60

Friends_and_family Friends

8/10

Excellent

01 Mar 2020

tara

Good location

Nice place the food could be better though

Self

8/10

Excellent

16 Feb 2020

Verified traveler

Very nice quiet hotel, friendly helpful staff, Nice food and great room service, I would definitely recommend this place for luxury and comfort stays!!

Business_and_leisure Self

8/10

Excellent

03 Dec 2019

RAED.ELZARROUQ

Just normal hotel .. clean room’s and nothing special but it’s okay not bad

Business Family

10/10

Exceptional

26 Nov 2019

Verified traveler

Great stay

All the staff were very helpful and friendly. Was a beautiful stay im a beautiful city.

Business

4/10

Poor

19 Sep 2019

Hamza

Very bad customer service experience

2 hours waiting for check in
Breakfast is very bad, limited options and repeated the same items every day
Furniture is very old
Staff is only helpful if you give them tips

Friends_and_family Family

2/10

Poor

11 Aug 2019

Alan

This is a 2 Star hotel with a pool.

Where do I start...I have no idea how anyone has given this place good reviews; they must have really low standards. I really cannot believe this is considered a 5 star hotel. It’s a 2 star hotel with a couple swimming pools. Stayed here 3 days. Upon check-in they asked me to have a seat and said they’d get me a drink while I wait; that drink never arrived, but no big deal. They put me into a room with an AC that would only run on low. I called reception and they send the maintenance guy to work on it- then he tried to convince me that it was on max and that’s just how it is. Finally after making me wait hours while they worked on it they finally agreed to put me into another smaller room with a functional AC. However, even their functional AC on max isn’t capable of really cooling down the room that much. Paid for half board so that I could have the convenience of having dinner at the hotel. Both lunch and dinner are the poorest buffets I have ever seen...2 star hotels offer better quality food. $40 (120 dinar) on top of your initial hotel fee ahead of time or 200 dinars at the door. You get 2 short buffet lines. One w/ salad, cake, fruit and another with rice, and meat. Here’s the funny part- drinks are not included (don’t mean alcohol) I got a coke and a water - charged me 12 dinars! You can get an excellent dinner outside for 50 dinar. Breakfast also poor. Coffee ran out and the waiter tipped the canister/grainy leftovers into a dirty cup for me. Overall a terrible hotel.

10/10

Exceptional

07 Aug 2019

Verified traveler

The hotel was excellent. It felt like a 5 star hotel. Breakfast included personally cooked omelettes, doughnuts (beignets) or pancakes. The swimming pool was very large and not too full. The beach was well maintained with sunshades and a bar/restaurant.

Leisure Partner

4/10

Poor

09 Jul 2019

Verydisappointe

Extremely racist hotel staff, specially security, chasing my girlfriend (black) all day long, treating her like a prostitute and never stopping asking if she was hotel guest or not. Unacceptable and insulting behavior despite having many times repeated that we were traveling together.
Other very noticeable fact is the extremely poor service.
1. At the pool, after having been asked 3 times by 3 different security agents if we were residing in hotel, we had to wait over 30min to see a waiter coming, removing the plates from previous guests on our table but wthout cleaning the table and leaving all food rests. Almost one hour to get one ice cream
2. At the pool again, when asking for towels, I was chocked seeing the employee going to the pile of dirty used towels trying to choose 2 not too dirty / wet and bringing them to us
3. Room service didn't deliver what I ordered

To conclude, never go to this hotel if you have an African girlfriend and don't expect any service....

Business_and_leisure Partner

10/10

Exceptional

31 May 2019

Verified traveler

Loved the lay out and how close it was to the beach. The pool area was beautiful as was the rest of the resort

Leisure Partner

6/10

Pleasant

01 Apr 2019

Verified traveler

The property is in desperate need of some renovations and maintenance. There were 9 rooms in total in our group and some had better faculties than others. The soft furnishings need freshening. The towels are old and presumably had originally been white but now a murky grey colour. The bar staff were exceptional as out party from the hotel and 4 people from outside met at least twice a day there for meals and drinks, they were most accommodating.
The reception staff apart from a couple of nice ladies (sorry I cant remember your names) were inconsistent in their information and didn't seem to pass on to the next shift vital information about room requests and services. I would suggest you implement a better handover between shifts. There was also a lack of coordination between front desk and front gate security. We ordered taxis which were not being allowed to enter for security reasons one day, but the front didn't know this and just kept calling for more, in the end after 40 minutes we walked to the main road. We were astonished to pay a supplement for 2 people in double room. The breakfast buffet is very poor selection and needs updating ad the coffee in there undrinkable.
We had a good time because we had a great group of friends, but customer service was definitely lacking. Please can you supply more credit card charge machines for your team there, they struggled to work with one machine between reception, bar and restaurants with porters running round with it.

Friends_and_family Family

6/10

Pleasant

25 Mar 2019

Verified traveler

Nice place, Bad location , Friendly staff, no beach access

Leisure Partner

8/10

Excellent

01 Jan 2019

Verified traveler

Hotel was great...buffet was delicious...room was quite comfortable with exception of leaky toilet..check in was fast, attendants were helpful... different food options with the several restaurants.

Leisure Partner

8/10

Excellent

06 Sep 2018

Mohamed

Great people, the lady who sits at front desk I wish to thank her and love to remember her name.And of course Samir made it special.I wish I could thank all of you for that I met, but last not the least you need a better food

6/10

Pleasant

03 Aug 2018

Verified traveler

Overall it’s a nice hotel with some good features.

The hotel has access to the beach but you have to walk a little within the hotel area. For me it’s a Muslim country with halal food.

10/10

Exceptional

17 May 2018

Michelle

Fabulous! Looking forward to my next stay!

Was only here for one night mid May but am absolutely looking forward to staying again! The property is very nice and well maintained. The indoor pool is nice and warm with slides. The big one is out of commission tho. Theres also an outdoor pool and well kept beach. Staff very pleasant and the rooms and public areas are very clean. You can see they take care of the hotel! The bed was so comfortable and was nice to have a bathrobe and slippers in the room. Cant speak to food as we didn't eat on-site as La Marsa is not far, 10 min drive. We loved some of the decorations, lots of mirrors, beautiful chairs and wardrobes scattered throughout the hotel. Just walk around, relax, have a little fun and enjoy. Great property!

Partner

8/10

Excellent

21 Mar 2018

Nashwa

It was a good experience,people at reception were very welcoming they help me through my booking, all staff were kind ! But Food is under expectations!!

Family

10/10

Exceptional

09 Dec 2017

ben

amazing

stayed in a suit, booked last minute because the flight was cancelled. Impressed.

10/10

Exceptional

13 Jul 2017

Verified traveler

The best

The best. It demonstrates Tunisia's finest hospitality.

6/10

Pleasant

23 Jun 2017

Verified traveler

Nice location

Very good location, the breakfast buffet is not worthy.

2/10

Poor

21 May 2017

Disappointed

Oh...never again.

Reception was not friendly and was extremely slow. It felt like we were an imposition. Tried to charge us twice for a room we had already booked and paid for through Expedia. Food was poor, very little variety. Unable to access the beach, or the restaurant on the beach in the evening, as the hotel locked the gate. The patio doors had no locks on them leaving our room unsecured. The padlock on the main door was ready to fall off it's hinges. Nothing for entertainment in the evening. No drinking water in the room. Beach towels were difficult to access, very tawdry and stained.

10/10

Exceptional

15 Mar 2017

Verified traveler

Nice staff,good breakfast,maybe just clean the rooms more thoroughly. But all around good stay

4/10

Poor

22 Jan 2017

Verified traveler

Poor quality
Very far room
Key card very sensitive error to open room door
Poor dinner buffe

4/10

Poor

01 Oct 2016

wali

The hotel is not worth 5 stars hotel , it,s like 3 stars hotel. Many facilities are missing , the good things are location , close the beach with 2 huge swimming pools , but the breakfast is bad , hotel staff not friendly , room has no iron , only one towel , the tap is rusty and so old ,

8/10

Excellent

27 Sep 2016

Verified traveler

Wonderful staff and beautiful hotel

Great spa great breakfast but the room was a bit smelly and the private beach was not really taken care of

Partner

6/10

Pleasant

19 Sep 2016

Verified traveler

pooe experience

Do not give give your credit card , tbey charged so many things until Capitol one canceled my card for fraud

4/10

Poor

14 Aug 2016

sami

Terrible !

At first my wife and I thought this hotel was worth the 5 star rating, however the customer service we received is not what we expected. We were treated with disrespect and we felt unwelcome. Reception seemed like they had better things to do and even threatened us with security at one point. Fortunately when we voiced out concerns to the manager he was apologetic but nevertheless the experience left me very upset and angry. Even though the room was big and clean, the breakfast was adequate, not the quality you would want from a 5 star establishment. I find it very unlikely to recommend this hotel to any of my family or friends.

10/10

Exceptional

03 Apr 2016

SYLVAIN

top stay at the Carthage Thalasso Resort Tunis

Enjoyed everything and minute of my week end stay at the Carthage Thalasso Resort.

10/10

Exceptional

28 Mar 2016

Verified traveler

So nice hotel

Helpful staff....beautiful place...comfortable rooms

10/10

Exceptional

21 Mar 2016

Haytham Rachid

Wonderful Hotel

It was a wonderful hotel during my stay,,
Specially the reception and all the staff

10/10

Exceptional

22 Feb 2016

Verified traveler

This is a castle

Had a good experience. Internet worked well. Nothing bad to say.

2/10

Poor

31 Dec 2015

qusai

It's not worthy the money

I asked for adapter to charge my IPhone as they gave unique outlet sucket, they said we don't provide it , yet they directed me to the shop inside the hotel to buy for 25 TD. Complete fix up scam.

8/10

Excellent

18 Nov 2015

Verified traveler

Nice hotle

It was overall good but I faced problem it was the bathroom door was broken.

2/10

Poor

16 Oct 2015

Not Provided

The worse hotel in my life and the Spa even worse then the hotel

6/10

Pleasant

13 Oct 2015

Verified traveler

Worn out hotel

This hotel needs major refurbishing and improvement in service. There was not water at the gym and the housekeeping staff walked-in my room without knocking.

8/10

Excellent

11 Sep 2015

Jarmo

Nice resort next to beach

This hotel is much better than international brand hotel next door. Room was spacious and breakfast and dinner were good (much better than hotel next door). Dinner buffet price is high as eating close by is.

There are lot to do in this hotel, several restaurants, bar, coffee, spa, pool and more. Please note hotel is far away from city so you have to take a taxi if you want to see something, taxis are inexpensive, but no AC so ride is hot..

I can recommend this place, it looks similar than pictures that is not nowadays very common.

Family

8/10

Excellent

01 Sep 2015

Mona

Nice hotel very friendly lady at front desk.
Not really a five star hotel though

Family

10/10

Exceptional

14 Jun 2015

Nathan

Great hotel and attentive staff.

Great hotel and the staff attentive. Food at breakfast buffet was good and plentiful. The chefs were always on hand to explain where required. Pool facilities were really good and no shortage of loungers. Front of house were helpful and spoke English - other staff will need to learn a little more English but if you have some French or Arabic then not a problem.

2/10

Poor

21 May 2015

Jalal

Uncomfortable night

The reception guy called around midnight to tell me that the room it's not paid by hotel.com he called 3 times repeatedly and he said if Iam not send him the confirmation mail he will charge me 300 dinner Tunisian for that night I told I satted up everything in the morning and your colouges he didn't believe till I sent him the email next day I talked to the manager she promised me to call me after her invtegation but she didn't call me

8/10

Excellent

08 Apr 2015

Thomas

Tunisia Beachfront Hotel Luxury at Budget Price

This Hotel is worthy of a great review, with clean rooms and exquisite lobby entrance and lounge area, the pool is large and the beach is 50 yards away. I loved the price I received, probably due to off season timing. I find all the beds too hard in Tunisia, my taste I suppose, but the room was quiet, and the breakfast was just fine! Taxi awaits so never need to rent a car to visit La Marsa etc. I lived in Tunisia for 1 1/2 years and recommend this hotel to travelers who want to stay near the beach with security.

6/10

Pleasant

25 Mar 2015

Verified traveler

Nice stay in a quiet location.

We were disappointed at the beginning as we had to wait for one hour to get a room! they told us the room we asked for was not ready yet.
Anyway, the room was clean; the bed was comfortable.

8/10

Excellent

11 Mar 2015

Feisal

learn French or Arabic

Very good but let down by some occasions in the service area. Partly our fault for failing to be able to speak French or Arabic.

Family

10/10

Exceptional

01 Mar 2015

Nazim and Reaz

lovely

The hotel Mets all our needs and expectation. Their triple room, amazingly well done with stairs leading to the second bed.
I'm very satisfied.

2/10

Poor

22 Feb 2015

Khaled

Lack of management and poor service

It was a very disappointing experience from a five-star resort starting with the bellboy which did not care if anyone was checking in or out. Front desk could not speak English plus poor customer profile satisfaction. Housekeeping was on the border of unsanitary plus management did not care enough to change the room or check on the situation to correct it on top of that the hotel had an outrageous service cost

2/10

Poor

21 Feb 2015

Khaled

Negative review

Over priced services, very disappointing house keeping on th order of unsanitary

10/10

Exceptional

20 Feb 2015

Ridha

Great memorable stay

Nice welcome right from the beginning at reception they did come to my table to hand me in the keys while I was filling out the check in forms and on the check out they asked me if I needed anything and how was my stay.

2/10

Poor

06 Feb 2015

chiraz

bad stay

was not good

Partner

10/10

Exceptional

18 Jan 2015

Mohamed

Lovely time

Nice view and lovely stay

Family

8/10

Excellent

06 Jan 2015

Verified traveler

Nice hotel but a bit off the beaten track

Friendly helpful staff. Language was a problem as no one spoke English

8/10

Excellent

23 Dec 2014

Verified traveler

Nice stay

Easily accessible hotel
Nice area
Quite place
Friendly staff
We liked the food.

8/10

Excellent

24 Nov 2014

Verified traveler

Very good value

The resort is beautiful and well maintained. However, there is a language barrier to over come if one does not speak French or Arabic.

10/10

Exceptional

30 Oct 2014

Konrad

Catharge Thalasso is a very good hotel

We were generously moved to large appartments on the pool side. Great settings and very nice and professional service

6/10

Pleasant

05 Oct 2014

Anna

Hotel stay

Staff not very helpful and alot of then to busy on their phones or answering/ checking their phones while they were serving you and on duty! Hassled a bit when walking past the hotel shop even worse when stopped to look!!

Partner

8/10

Excellent

03 Oct 2014

JCB Chile

Very Good installation lack of english

Hotel has a very good Beach area, location is nice, staff try tyo be kindle but very few speak english. Price quality is quite good.

8/10

Excellent

23 Jun 2014

matt

Nice hotel close to the beach.

Nice hotel but not really 5 stars. At best it's 4 stars. The staff don't really speak good English but overall they are helpful. They should renovate the rooms they are old and look used

2/10

Poor

25 Mar 2014

Moon

Terrible service and bad food hygiene

Staff were rude. Buffet food had hair in it and duty manager shrugged it off like it was no big deal. Swimming pool full of kids from outside of the hotel as it is a swimming club too.
Hotel beach was dirty and no deck chairs etc to sit and relax on.
Very noisy hotel including in the middle of the night.