Name: El Mouradi Gammarth
Address: Les côtes de Carthage, Gammarth, BP597-2070, TN

10/10

Exceptional

03 Aug 2026

Walid

Location

4/10

Poor

27 Jul 2026

karim

La piscine extérieure ferme a18h il ne demande même pas poliment, l’accès à la plage ferme a8h, pas d’animation , deux club de nuit à côté bruit intense tu ne peux même parler au téléphone au bord de la piscine

2/10

Poor

19 Jun 2026

Abire

Il y a du punaise dans le lits, la chambre pleine de saleté le robinet de la salle de bain sorte de la saleté la bouffe pas propre grand risque d’attraper des maladies une des gusts est rentrée avec des problèmes de digestion et intoxication intenses mals au abdomen en plus pleins de points à cause des punaises de lits. L’accès à la plage ferme à 21h. Le staff ne réponds jamais aux demandes. Les prix peuvent changer sans préavis ils nous ont chager 270 DT au lieu de 200 DT pour un massage. Faites attentions à se qu’ils vous disent car ce n’est jamais vrais. Ils ne te disent jamais non mais en fin vous recevrez ZÉRO que des fausses promesses. Pour 2 nuits à 1000CAD je peux avoir mieux et beaucoup mieux en Espagne ou au Portugal.

Partner

8/10

Excellent

30 May 2026

Rachid

Very nice location and place overall. Cleaning did a superb job maintaining our room and going the extra mile to make us enjoy our stay. Naturally, we tipped her handsomely😊.
One are of improvement is the reception folks needing to be more accommodating. Every request we made was turned down with a phony smile. We requested an iron; we were told to use the laundry services. We requested an extra towel to use the pool, they said to wait until the next day! They made me pay 15 TND to get a bottle of wine I to my room. WiFi in the room was not working; I reported it and the reception lady said they’d send a technician - it never happened. They need to listen to customers and be more accommodating. It’s not all about spending more money!

Family

10/10

Exceptional

27 May 2026

Stéphane

A very great hotel with access to the sea

Friends_and_family Family

10/10

Exceptional

16 May 2026

Samah

the food was great

10/10

Exceptional

09 May 2026

Ben Taher

Une mention particulière mérite d’être faite pour le personnel, qui se distingue par son professionnalisme, sa disponibilité et son sens du service. Chaque interaction a été marquée par la courtoisie, l’écoute et une réelle volonté de répondre aux besoins de la clientèle.

Dans l’ensemble, une expérience très positive, portée autant par la qualité de l’hôtel que par l’engagement de son équipe. Je recommande sans hésitation.

Business Self

6/10

Pleasant

02 Jan 2026

Ovaise

It really depends the kind of room you book. I would not recommend anything less that the superior room. Others are outdated and have a bad smell

Business_and_leisure

8/10

Excellent

12 Dec 2025

sameh

2 comments :
1- They didn’t replace daily free 2 battle of waters and coffee.
2-No iron in the room I have to pay for ironing service.

Business

6/10

Pleasant

16 Sep 2025

Annamarie

Male staff were very rude towards english speaking costumers. Rooms not at all what was advertised. Beach very dirty. Would not book this hotel again.

Leisure Partner

2/10

Poor

15 Aug 2025

Makdam

When I arrived at the hotel around 3AM my room was not ready yet

10/10

Exceptional

30 Jul 2025

Mayra

I stayed here with my husband and we loved it. The executive suite was so nice.

Leisure Partner

2/10

Poor

15 Jul 2025

Ross

Online photos are not as advertised. Horrible customer service, and is not clean at all.

Business

8/10

Excellent

29 Jun 2025

Meniar

Personalen är trevliga, vänliga och har en bra service. Frukosten är fantastisk och atmosfären är toppen

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

Jtinder

Lovely hotel, nice pool and bars.

Friends_and_family Friends

10/10

Exceptional

28 May 2025

Saidi

Bonjour très bon séjour agréablement surpris par cette hôtel très belle rénovation
Très bon service.

Friends_and_family Friends

4/10

Poor

17 May 2025

Verified traveler

Undisclosed surcharges

When buying anything form a supermarket the hotel charges a surcharge to bring it into the hotel

Business

10/10

Exceptional

05 May 2025

Khadija

Best in the area

Business Self

2/10

Poor

22 Apr 2025

Mohammed

Good evening

10/10

Exceptional

28 Feb 2025

Ali

Very good

Friends_and_family Friends

10/10

Exceptional

25 Feb 2025

Varthalingam

Everything good

Leisure Family

10/10

Exceptional

05 Feb 2025

Bila Raphael

Great

2/10

Poor

15 Jan 2025

Ali

The Staff are not helpful, they charged me tax fees twice and extra money for my 2 years old child, price is too expensive compering with other hotels, and the rooms are dirty

2/10

Poor

07 Dec 2024

Verified traveler

Awful service!

The service was awful! I was initially put in a smaller room than what I had paid for. When I complained, they told me to contact hotels.com despite the fact that I had shown them the reservation. After I had spent time and money talking to hotels.com, they then agreed to put me in the right type of room. The front desk staff was rude and aggressive. The room was dirty. Cleaning was approximate! The desk too was not cleaned as I noticed that the same fly was there during my stay! Water was only served the first day. After that, I had to literally beg them hours on end to have water which I had to pay for! I had a steady flow of small cockroaches in the bathroom. All in all, the service was awful! This hotel does not deserve a 5 star rating. It should be avoided at all costs!

Business

10/10

Exceptional

02 Dec 2024

Farida

Super

Friends_and_family Friends

8/10

Excellent

04 Nov 2024

Sepideh

Staff were friendly even though some times it seemed like male staff are flirting but may be it is due to cultural differences. Amenities were decent and variety of food were really good.

Leisure Self

10/10

Exceptional

28 Sep 2024

Foad

good

Leisure Friends

10/10

Exceptional

23 Aug 2024

Foad

good

8/10

Excellent

06 Aug 2024

HEDI

Bon Hotel en général mais la présence d’une boîte de nuit juste à côté est très gênante du point de vue bruit et difficulté de circulation, c’est le seul point noir de cet Hotel.

Partner

2/10

Poor

21 Jul 2024

Wouissem

Theft

They didn’t change the bedsheets for 6 days . The cleaner took my change at an amount of 60 dinar the third day.

Self

2/10

Poor

18 Jul 2024

Mohamed

Not worth it

6/10

Pleasant

23 Jun 2024

Marouan

Had me waiting in the lobby for over an hour with my family and kids.

6/10

Pleasant

15 Jun 2024

Nabil

The hotel is a bit old but still nice and fairly clean. The room is spacious. Easy access to the beach. However, for a 5 star hotel, I expect the front desk staff to be a bit friendlier and professional. A smile in the face and better customer service would be appreciated more.

Leisure Family

2/10

Poor

01 Jun 2024

Ibrahim

They’re unprofessional they didn’t allowed my guest to enter my room and the front desk didn’t pick up there phone. I called for ice waited for an hour and called again they said you have to pay 10 dt never have this experience again

10/10

Exceptional

21 May 2024

Abdulrahman

I recently stayed at the Hotel and was thoroughly impressed with the experience. The staff were exceptionally welcoming and attentive, ensuring a swift check-in process.

Business_and_leisure Family

4/10

Poor

14 May 2024

Laila

Les prétentions d'un hôtel cinq étoiles semblent être une plaisanterie, étant donné l'état délabré de ses installations et leur niveau de propreté médiocre.

Friends_and_family Family

10/10

Exceptional

13 May 2024

Ahmed

Nice staff

Leisure

6/10

Pleasant

21 Apr 2024

Tamara

3 star hotel at best.

Pros: clean, rooms are large, nice big pool, good breakfast and dinner buffet

Cons: beds are incredibly uncomfortable, and rooms feel very dingy. Front desk staff not helpful: for example, had to call four times to request extra pillows, they would not send up an iron (wanted to charge for laundry service instead). Also did not put me in room with pool view that I booked and paid for: when I asked to be moved to proper room they said it “wasn’t available” and eventually moved me to the right room several hours later after I told them they needed to refund the price difference then.

Overall, not a very good experience at this hotel and I would not stay here again.

Leisure Self

8/10

Excellent

06 Apr 2024

Stéphane

Un 5 étoiles il y a 30 ans

Bel hôtel avec une belle piscine et cour intérieure. Les chambres sont ordinaires, mais propre. Douche dans la baignoire, style années 70. Le buffet est très ordinaire, nourriture peu variée, mais bon comptoir à desserts.

Partner

2/10

Poor

10 Mar 2024

Maria del Rocio

This places is filthy and there is UNRELIABLE internet access
Since I arrived there “was a problem “ with the internet, after 3 days never got resolved! Bunch of lies and horrible accommodations! Walls dirty, frisge did not work, smelly pillows

Business

10/10

Exceptional

07 Dec 2023

Lili

The staff were extremely attentive, all the way from check in, dining and check out. The sheets on the baby cot were stained and dirty. But this was changed within the hour with no trouble at all.

Business_and_leisure Family_with_children

10/10

Exceptional

04 Aug 2023

Amira

Overall great service

8/10

Excellent

14 Jul 2023

Adel

It’s a big property. Convenient for conference and group meetings. Food options are good and pool is very nice. Beach restaurant is great

4/10

Poor

11 Jul 2023

Ziad

The property is located in a secluded area, too secluded to be frank, I felt unsafe stepping out of the property. Crossing the street to the beach was as far as I ventured and was questioned if I was a hotel guest when I clearly just walked out of there. It was extremely crowded with a lot of loud noises when I arrived Saturday night. The great entrance, the pool, the room balconies look great, but that's about it. I did not get to swim due to my short stay, but a lot of people seemed to be having fun swimming.
The room was something else... it smelled, it had mosquitos, mini fridge and safe were not functional. AC hardly working trying to keep up, it was very hot. The room balcony door would not lock and can be easily opened, the room is basically not safe to leave anything when the door does not lock properly. They take shortcuts on service, like shampoo, soap, no toilet paper (had to work with an almost empty roll) and no tissue, they did not even replace the bathroom floor mat towel the last day. Food seemed ok with good selection but was disgusted to see first-hand the server touch the egg omelet on the plate to check it out with his fingers.... so I stuck to sealed food items to avoid getting any infections on my short stay. Finally, don't ask them to call you a taxi, they will get their own guy who will charge you double the price and not give you a receipt. Overall, first time and last time... I was disappointed with how such a nice property is poorly managed.

Business Self

4/10

Poor

26 Jan 2023

Thierno younoussa

I sent my wife to this hotel for a week and her father and mother joined her in the hotel . All was good untill a lady tells my wife 2 bath towels are missing . My wife doesn't even use public towels . This made ne sick off them spend more than 2000$ in this hotel . And they finally one of the employee took the towels without bringing them back

Leisure Family_with_children

8/10

Excellent

18 Oct 2022

Nashir

Breakfast and dinner choices were very good. Pool and sea views were pleasant if you were lucky enough to get the right rooms. Unfortunately loud music from an adjoining property well into the night. AC failure one night.

Business_and_leisure

6/10

Pleasant

31 Jul 2022

Nicole

Definitely not a five star hotel, it has not been properly maintained. The facilities are alright, the pool was nice but it was a task trying to get a towel. The massage I had at the spa was quite nice but they changed my appointment time without informing me until I was there. What brought down my experience was the service, it was two star service, at best. No one was helpful, they sent you on wild goose chases, only giving you half information. Room service was tasty but extremely slow. I guess this is a perfect case of you get what you pay for.

Leisure Self

2/10

Poor

28 Jul 2022

Jolanta

Horrible customer service. Dirty hotel.

Business Self

4/10

Poor

21 Jul 2022

Maisam

Great location and nice pool area. However it is extremely noisy during the day and during the night. The reception staff were not particularly welcoming, and during my turn at the counter the staff member kept talking to other guests and people while I was in the process of checking in. There were many angry guests at the reception. Also, they don't give you an iron on request in the room, and instead have ironing service that takes your clothes, when I called to ask for an iron they told me about the service, and said it would take an hour. That was just ridiculous, I had to leave shortly and was not really going to wait an entire hour to iron a T-shirt. I was also further told I wasn't even allowed to bring in my own iron. It's really a ridiculous issue, but also inconvenient for me

Leisure Self

2/10

Poor

10 Jul 2022

Wassim

Horrible dirty

Business_and_leisure Partner

8/10

Excellent

07 Jul 2022

Wafa

the room service is so slow. the towels are not clean

Leisure Family

2/10

Poor

03 Jul 2022

Omran

Not good

4/10

Poor

23 May 2022

Hamza

Not at all

2/10

Poor

10 May 2022

abdalrahim

Worst service you can ever see

Business_and_leisure Friends

2/10

Poor

10 May 2022

abdalrahim

Worst service ever room service line is always busy or they don’t pick up

Business_and_leisure Friends

6/10

Pleasant

10 Apr 2022

Shabiha

Grand hotel but only in season, everything charge

Going out of season meant no outdoor pool, maintenance workers everywhere. Charged for baby milk - everything had an expense against it.
Grand in its scale and probably much nice in season.
Location wise nothing is in walking distance everything is a taxi.

Friends_and_family Family

8/10

Excellent

22 Mar 2022

Abdurahim

I like everything was clean and comfortable
the things I didn't like :

- the room service takes long time to take your order and they forget my order I have to call again and again

- second the price expensive comparing to other hotels around much better

Leisure Self

6/10

Pleasant

04 Feb 2022

Eric

Staff were professional but very customer oriented when I asked for their help.

Business Self

10/10

Exceptional

19 Dec 2021

Masoud

Very clean and well design room

Self

6/10

Pleasant

17 Dec 2021

Ibrahim

Hotel staff is very friendly, check in was very fast really enjoyed my stay in this hotel , if you’re looking for a quiet place to relax far away from city noise then this is the right place for!

Leisure Self

8/10

Excellent

17 Sep 2021

Verified traveler

Everything was easy and quick

Friends_and_family Family

4/10

Poor

27 Aug 2021

Verified traveler

Stay away!!

This is not a 5 star hotel. The service was terrible. The room had a leak. The food wasn’t good. Didn’t care for the beach. The only positive to this property was the pool.

Friends_and_family Family

2/10

Poor

23 Aug 2021

Mohamed

Dirty

Business Family

6/10

Pleasant

05 Aug 2021

Verified traveler

1. the newly designed rooms with dark brown wood-like ceramics make us feel in a swiss chalet rather than in Tunisia. Carpeting the room is pure non-sense in well-known hot and sunny country.
2. aircon was not working
3. room refrigerator was not working
4. TV set with no international channels: CNN, BBC, CCTV, Bloomberg, etc...
5. wifi access free but with no access control
6. excessive rate for breakfast/dinner when compared to concurrent offers

Business Self

6/10

Pleasant

03 Aug 2021

Verified traveler

Large pool and nice lobby. But the door men made us feel unwelcome,didn’t hold the door for me when i was leaving with a baby and luggage (he stood there watching) and we just generally felt as though the property was run down and not five star. Towels missing (then questioned about them), given the third degree when simply entering the hotel on multiple occasions, big hassle to reach room service and the bathroom was old and felt dirty. Reception, housekeeping,lifeguards and breakfast girls were nice. Unfortunately they work at a mediocre hotel that advertises as prestigious (the basis of the issue).

Family

10/10

Exceptional

13 Jun 2021

Martine

I stay here often and love it but this time

I stay here often and usually I love it but this time I ordered a different room type then usual and oh my god this room was small, there is normally coffee and bottled water and ashtray on the balcony but there was non of that this stay. The staff however are always super nice and the pool is very good as well.

Partner

10/10

Exceptional

28 May 2021

Rachid

Excellent location, about 10 km from airport. Very clean and friendly

Friends_and_family Family

4/10

Poor

01 Feb 2021

Alaeddin

Bad stay

It was bad and not clean
They dont gave masks and they don’t wearing gloves at the restaurant

Partner

10/10

Exceptional

17 Sep 2020

Douja

j ai beaucoup apprécié la gentillesse du personnel et du directeur de l hotel . mes enfants ont pris l habitude de y sejourner et ont insiste pour que je vienne apprecier le calme et les commodites de cet hotel. les recommandations d hygiène sont strictes et appliquées . j apprecie les massages et la thalasso mon gendre apprécie la salle de sport .la piscine est sympa . ce n est pas un hotel a nombreux etages il parait familial. j y retournerai avec plaisir . merci monsieur affan pour votre acceuil .

Friends_and_family Family

10/10

Exceptional

11 Sep 2020

Peter

Nice hotel, enjoyed the stay access to beach big pool

Leisure Family

8/10

Excellent

14 Aug 2020

Brent

The staff was amazing! The rooms were very nice but there are many discos around the property and that created a disturbance to my sleep every night but one.

Friends_and_family Friends

8/10

Excellent

08 Mar 2020

Verified traveler

The hotel is really nice and with good value for money.

Business Self

8/10

Excellent

27 Feb 2020

Verified traveler

Room furniture is old ..need to renew itother wise Reception staff is very kindly .also Sweming poolis warm amd nicea

Leisure Family_with_children

6/10

Pleasant

01 Feb 2020

afshan zabin

Building work had to change room 3 times
Noise starts early morning drilling breaking at 7am they changed room thats all i have video its not loading

Partner

2/10

Poor

08 Jan 2020

Verified traveler

The hotel room are not clean even The internet does not reach my room

Business Friends

2/10

Poor

28 Oct 2019

Lisa

The property itself is beautiful however not maintained well. Air conditioning doesn't work properly and water shuts off mid shower. Hotel reeks of cigarette smoke as smoking is allowed anywhere even in dining areas.

Leisure Partner

2/10

Poor

15 Oct 2019

Lisa

Upon arrival the property is beautiful, until you get to your room. Air conditioning is controlled by front desk, doesn't work. Room is hot and humid as they wont allow room to get cold. When you open your balcony door the AC automatically shuts off. Refrigerator dont wirk ask 5 times for a new one and they keep saying they will fix it but never show up. Buffett food was horrible and not appealing. Fruit and vegetables look old and dried, refrigerated items were warm. This is definitely not a 5 star hotel. The bed was like sleeping on the floor and every morning wake you in terrible pain because the bed was so uncomfortable. The shower is nice but shuts off mid shower and you have to wait for it to turn back on. I do not recommend this hotel.

Friends_and_family Family

2/10

Poor

06 Oct 2019

Verified traveler

BathRoom was was drity, towels has a very bad smell, \"used but been replaced\" miss pleased door kay I was racially told of

10/10

Exceptional

01 Oct 2019

Lori

Amazing view , room was always clean and loved my experience!

Leisure Partner

4/10

Poor

22 Sep 2019

Verified traveler

NOT what I was hoping for

Service was horrible. We ordered room service that never showed. I got up the next morning looking for the \"private beach\" and was told the only water views were at the pool - which was a pretty pool, but not what I was hoping to view. Finally found a coffee - at the bar! And even then, had to wait 30 minutes for a basic coffee with milk. I will not be staying there again.

Partner

4/10

Poor

12 Sep 2019

Ferras

A not say it’s a five star hotel

Self

10/10

Exceptional

10 Sep 2019

Verified traveler

Amazing food!

Some rooms are nice, some more tired. My room was clean, but in need of some facelift, but that did not affect my stay. Standard double room did not have water in the room and no tea/coffee facility. This is available in superior room.
The hotel is very big, big pool plus additional kids pool and one indoor pool, SPA, gym, etc. The food in the a la carte restaurant is very nice, the food in the main restaurant is ABSOLUTELY TO DIE FOR! Desserts were just pure delight, lime juice, so much fruit, dates, cheese variety.... And it’s the same amazing level for breakfast, lunch and dinner.
Service varied from person to person but I think it was mainly due to language barrier. But generally it was good, I would put excellent if people were a bit more friendly, maybe a bit more smiles!
Overall it is we a good stay and if one likes big places, definitely worth trying. Food alone made up for any small issues.

Friends

10/10

Exceptional

07 Sep 2019

Elizabeth

Lovely hotel , clean n great customer service from all employees. Room service and food was amazing , I will return to stay at the El Mouradi Gammarth when I visit Tunisia.

Friends_and_family Friends

8/10

Excellent

28 Aug 2019

Verified traveler

Our stay was very comfortable and nice. We struggled to get in touch with the hotel prior to our arrival however it all went smoothly when we arrived, staff was helpful (we had to seek a medical assistance which was promptly provided by the hotel), rooms are very spacious with air con and the food was delicious. Hotel is very close to the city and it was easy to hire a car and drive to Carthage or Museums around (we parked at the hotel car park for free). Both me and partner enjoyed our stay and would happily recommend this place.

Leisure Partner

2/10

Poor

27 Aug 2019

SERKAN

It was to loudly and not hospitality...

Business

6/10

Pleasant

19 Aug 2019

Verified traveler

I didn't like the property its too expensive comparing to it status

Business

8/10

Excellent

06 Aug 2019

Verified traveler

Overall good it took me about 25 min to locate the room
I was there just to sleep so there isn’t much for me to say
Over all ok

8/10

Excellent

31 Jul 2019

Verified traveler

Overall stay was satisfactory, clean room, however housekeeping staff is making a lot of noise in the morning and it was very annoying.

Leisure Self

10/10

Exceptional

10 Jul 2019

Hosam

Very good

Partner

6/10

Pleasant

30 Jun 2019

Verified traveler

Nice property with clean spacious room (King Suite) but service left a lt to be desired.. Not particularly customer friendly.

Business Self

8/10

Excellent

29 Jun 2019

Verified traveler

We were only there for 1 night. Clean room and facilities. Breakfast was ok although hot meals had long wait.

Leisure Partner

6/10

Pleasant

28 Jun 2019

MOHAMED

bad service

I waited for almost 40 minutes for a check-in. rooms are not in a good condition. It doesn't deserve that amount of money

6/10

Pleasant

15 Jun 2019

Verified traveler

Good location for nightlife, clean , beach is far from the rooms , old furniture, good hotel but not the best

Leisure Self

10/10

Exceptional

11 Jun 2019

Verified traveler

Highly recommend this place the staff were friendly could not do enough to please you great location and easy access to the beach.

Friends_and_family Family

2/10

Poor

20 May 2019

Verified traveler

First they were unable to find my reservation and after half an hour of waiting they sent me to a very bad and far room and not the room I booked. After that they sent me a bigger room in a far room with a very bad smell.
The customer service was horrible and the treatment was bad.
I will never book at this hotel again

Friends_and_family Family

10/10

Exceptional

12 May 2019

Verified traveler

Friendly staff, clean room and very well maintained property.

Business Family

8/10

Excellent

09 May 2019

Amani

It was fantastic

Partner

8/10

Excellent

07 May 2019

Verified traveler

The property was big, in a good location. Staff were friendly and the breakfast was good. I felt I got what I paid for.

Business Self

2/10

Poor

29 Apr 2019

Verified traveler

Sh*t service, room service doesn't pick up, concierge doesn't pick up. Waited 45 mins to check in. A very obviously understaffed hotel.

Business Self

4/10

Poor

06 Apr 2019

Verified traveler

Disappointed. Appalling Service

I paid for a 5 star hotel and received a 3 star service. Hugely disappointed in the service, particularly room service, which was non existent. Each time I called no one would answer, irrespective of the time of the day, under staffed.

I decided to take the breakfast offer when booking the hotel. This included a buffet breakfast. Very disappointed in the breakfast, when food ran out, this was not replaced. Breakfast started at 06:00 and ended at 10:00. Irrespective of the time you arrive, you will get a 3 star breakfast.

There was an occasion no one was located when entering the hall for breakfast. This is a point where room number is obtained. I questioned this with a member of staff and was advised to just continue. It seemed receptionists we’re attempting to juggle a few duties due to being under staffed. I didn’t expect this at a 5 star hotel.

I would not consider staying at this hotel again due to my experience. The positives, hotel was very clean. However, if you decide to book due to circumstances, I would order your food elsewhere.

Also, as a tip, if you take a cab, best to go out of the hotel and cross the road as there will be cabs parked across the road, ensure they switch their metre on before you agree a destination of travel. Just for awareness, metre is referred to as a counter. Requesting the receptionist to order a cab for you will mount to an additional charge by the driver.

Friends