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Sanctuary Camelback Mountain
Phoenix Area - AZ · United States
5700 E McDonald DriveView location
9.6/10Excellent998 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.6/10 9.6
Condition9.4/10 9.4
Location9.4/10 9.4
Neighborhood9.6/10 9.6
Quality9.8/10 9.8
Value8.4/10 8.4
Amenities9.4/10 9.4
See all ratings- Business hotels
- Hotels with spa
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sanctuary Camelback Mountain
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Paradise Valley? This hotel has 3197 square feet (297 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.
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With a stay at Sanctuary Camelback Mountain Resort and Spa in Paradise Valley (Camel Dale Properties), you'll be within a 10-minute drive of Scottsdale Fashion Square and Biltmore Fashion Park.
This golf hotel is 6.1 mi (9.7 km) from Talking Stick Resort Casino and 8.4 mi (13.6 km) from Arizona State University. Make yourself at home in one of the 110 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets.
Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Paradise Valley?
This hotel has 3204 square feet (298 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 16 years old are not allowed in the infinity pool Friday-Sunday.
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 30.00 to 50.00 for adults, and USD 30.00 to 50.00 for children
- Pet deposit: USD 100.00 per stay
- Pet fee: USD 100.00 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Camelback Mountain
4 km / 2.5 mi
Scottsdale Fashion Square
4.5 km / 2.8 mi
McCormick-Stillman Railroad Park
5 km / 3.1 mi
Scottsdale Waterfront
5.4 km / 3.4 mi
Western Spirit: Scottsdale's Museum of the West
6.5 km / 4.1 mi
McCormick Ranch Golf Club
7.1 km / 4.4 mi
HonorHealth Scottsdale Osborn Medical Center
7.4 km / 4.6 mi
Scottsdale Stadium
7.5 km / 4.7 mi
Arizona Biltmore Country Club
7.7 km / 4.8 mi
Biltmore Fashion Park
8.2 km / 5.1 mi
Salt River Fields at Talking Stick
8.6 km / 5.4 mi
Great Wolf Lodge Water Park
8.9 km / 5.5 mi
Wrigley Mansion
9.1 km / 5.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 110
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Golf course
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
Show 41 more facilities & services
- Wi-fi
- Room service
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bikes available
- Bar
- Restaurant
- Poolside snack bar
- Banquet hall
- Conference room
- Meeting room: 3
- Business centre
- Outdoor freshwater pool: 3
- Sun loungers
- Parasols
- Sauna
- Steam bath
- Hot tub
- Massage
- Spa treatments
- Hairdressing salon
- Spa centre
- Breakfast
- Set menu lunch
- Set menu dinner
- Fitness
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 5 m²SUI.KG
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Minibar
- TV
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Mini fridge
Show all 18 amenities
- Microwave
- Tea and coffee making facilities
- Cable TV
- Bathrobes
- Alarm clock
- Pay movies
- Individually adjustable heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySanctuary Camelback Mountain
SUITE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Ironing set
- Minibar
- TV
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Cable TV
- Bathrobes
- Alarm clock
- Pay movies
- Individually adjustable heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySanctuary Camelback Mountain
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySanctuary Camelback Mountain
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySanctuary Camelback Mountain
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySanctuary Camelback Mountain
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySanctuary Camelback Mountain
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDSROO.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySanctuary Camelback Mountain
Room TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySanctuary Camelback Mountain
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sanctuary Camelback Mountain
100
reviews shown
Chaunai
Nice property, great location
Mafan
Beautiful property, and very few guests given July low season (but loved that!). Pool was fine, nothing impressive but thank you to pool staff for their service. Had a spa treatment so thank you to Michael! And loved that there's an available car service to drive guests to short distance locations (thanks, Mike!).
Aremi
Beautiful property and great staff!
Michael
Unmatched service, amazing food & beautiful location!
Sloane Melanie
Exceptional service, good, bar, great servers, cocktails, pool, pool servers, gym, valets. Pool structure needs a facelift for sure. Casitas are everything!
Samantha
My experience was amazing. The staff was polite and deserves every praise. The amenities were great also. They came, picked us up and took us anywhere on the property we wanted to go and brought us back to our room. The entire property was clean, including our room. The food was fresh and tasted great. Thank you for such a great experience
Marnie
I liked it stay, room was gorgeous. Views impeccable; staff amazing. Yep things kept me from giving them a 5. 1) aerial yoga class was cancelled and we didn’t know until we showed up. She said there was “no way to contact me” but I gave them my phone number when I signed up and they didn’t even check to see if I was a guest? 2) vegan food options were non existent so we door dashed a couple times. Would have preferred to be able to eat thheor food, at the bar/restaurant.
Calia
The hotel was everything I dreamed of. The spa treatment and food was amazing. The staff was so attentive, felt like royalty. Do be aware that you are charged hotel tax daily that Expedia excludes. Be prepared for your total at check out to be different.
Jayne
Great property - quiet and small- no crazy party groups. Perfect for a relaxing girls weekend
Leomar
Water was not hot when preparing bath.
Michael
The location, view, staff, room and restaurant were impeccable. It is a must.
michael
It was great all around
Anastasia
Beautiful property, lovely very romantic room. Infinity pool was a huge plus! Great area
Janae
The staff the food everything was amazing and so beautiful. I wasn't impressed with the poolside. It looks outdated. Other than that everything was great.
abby
Pros: Enjoyed our stay at Sanctuary. Beautiful views, accommodating, friendly staff; spacious rooms. Very good food, though pricey.
Cons: Store sells tacky clothes and counterfeit bags, but doesn’t have basic items like t’s with resort logo, sundry items, etc. Spa staff sometimes put out nuts, sometimes didn’t; and didn’t replenish ice. Pool area nice, though couple of pots of fake flowers didn’t exude class. Could’ve also used slow-close toilet seat in room bathroom.
Cons: Store sells tacky clothes and counterfeit bags, but doesn’t have basic items like t’s with resort logo, sundry items, etc. Spa staff sometimes put out nuts, sometimes didn’t; and didn’t replenish ice. Pool area nice, though couple of pots of fake flowers didn’t exude class. Could’ve also used slow-close toilet seat in room bathroom.
Doug
Great stay at the Sanctuary at Camelback. The views are incredible, the property is clean and well kept, and the overall atmosphere is very relaxing. Service was solid and everything felt high-end without being over the top. Definitely a great spot if you’re looking to unwind in the Scottsdale area.
Pramesh
Nice luxurious resort. Amenities top notch and it includes tennis and pickleball courts with rackets available to borrow. Food is excellent at elements. Staff is very courteous and responsive through text message service. Fitness room is clean and the free fitness classes are a nice addition.
Eleanor
My daughter and I had a wonderful trip to The Sanctuary in Scottsdale. The location is perfect- very close for hiking Camelback, close to great shopping and the best restaurants in town. My daughter and I spent a week at this resort and will definitely be back.
mark
Did not park. Room was tremendous. Perhaps one additional restaurant would have been nice.
Daniel
Overpriced and not worthy of a 5* rating. Room was falling apart and not maintained. Property is old and poorly maintained. Staff were nice enough but not really what you would expect at this price point.
Kristy
We loved our stay at this resort. It was beautiful, relaxing, quiet, not crowded, and the entire resort was well groomed and cared for. The spa services were exceptional. The best part of this stay was the staff. I don't think I have ever stayed at a resort with a more friendly and accommodating staff. If there is one thing that could be improved, I would suggest more healthy meal options on the bar menu.
Wendy
The property was very relaxing and quiet. It has a great restaurant and spa and a pool with a view. The accommodations in the spa 2-bedroom suite were great with plenty of room and a huge bathroom and a walk-in closet.
Derek
What a magnificent property and magnificent staff. Nothing but great things to say about Sanctuary and their staff (and their amazing massage therapists!).
Bethann
Beautiful resort. So unique!
Brian
Sanctuary delivered on its name. Great amenities, service, and property.
Tracy
AMAZING
Robert
Wonderful stay at the Sanctuary. Ideal for non-golf players who love a spa visit or tennis experience, with fabulous food, extremely kind staff and lovely accommodations. Relaxing and chill vibe with stunning views.
Keayanne
The best resort I’ve ever stayed at
Amit
The front of the house staff was very nice at the valet, front desk, and restaurant. The rooms were just ok, and the facility was not as nice as the pictures show
Karol
Not our first rodeo here! The Sanctuary never disappoints. Rooms are always clean and comfortable.
Fitness center also provides a safe space and clean. Last but not least the restaurant and bar is more definitely one of my favorite places. The views are amazing and the staff are great too!!
Fitness center also provides a safe space and clean. Last but not least the restaurant and bar is more definitely one of my favorite places. The views are amazing and the staff are great too!!
Sheila
Absolutely wonderful all around
michael
The staff and service was excellent. The room was spacious, up to date, and had an excellent balcony and view.
The HVAC was a bit frustrating. No way to turn it off.
We will definitely stay here again
The HVAC was a bit frustrating. No way to turn it off.
We will definitely stay here again
Peyton
Amazing views, friendly stay. Clean rooms.
Michelle
My room 624 smelled moldy and made all my clothes smell moldy too. Also, the sink was clogged up most of our stay there. Front desk young lady was nice to me but the rest of my friends thought her facial expressions were rude. I feel like she’s young and might just need some more training in the service industry. That’s something manageable. I got a massage on Saturday but I couldn’t take advantage of the amenities because the quiet room was too cold and the pool was cold too. Service at restaurant were great and the food was fresh and delicious. The valet guys were fabulous! Keep them just as is! They made our trip for sure and were really kind and knowledgeable.
Kedralyn
Sanctuary Camelback Mountain Resort & Spa was exactly what I needed. From the moment I arrived, the experience felt calm, intentional, and genuinely welcoming, especially as a solo traveler.
The golf cart drivers deserve special recognition. Every single one was kind, patient, and incredibly helpful. Whether it was getting around the property or bringing my DoorDash, they made the resort feel easy and safe to navigate. Their warmth truly stood out.
The spa was amazing. Peaceful, restorative, and beautifully done. The treatments were unhurried and thoughtful, and the entire environment made it easy to fully relax and disconnect.
The food was excellent. Most importantly, I felt completely safe and comfortable as a solo guest. Sanctuary is quiet, secure, and respectful of personal space. I got much needed rest/sleep and left feeling genuinely renewed.
I would absolutely return.
The golf cart drivers deserve special recognition. Every single one was kind, patient, and incredibly helpful. Whether it was getting around the property or bringing my DoorDash, they made the resort feel easy and safe to navigate. Their warmth truly stood out.
The spa was amazing. Peaceful, restorative, and beautifully done. The treatments were unhurried and thoughtful, and the entire environment made it easy to fully relax and disconnect.
The food was excellent. Most importantly, I felt completely safe and comfortable as a solo guest. Sanctuary is quiet, secure, and respectful of personal space. I got much needed rest/sleep and left feeling genuinely renewed.
I would absolutely return.
Tracy
Beautiful resort!
Diana
Excellent all around
Lacey
Good hotel- rooms are on the older side. The spa isn’t coed, no sauna, room refreshments are extra. Drinks and food is expensive. Coming from a different luxury hotel where all of this was included I realize I’d rather pay a little more for the room and not have to wonder if I’m going to be charged for every Diet Coke at the pool at $5 a pop.
Sharron
The staff was amazing and the view was calming and breathtaking.
Erika
William at the front desk was absolutely wonderful. He went above and beyond to accommodate us and provided us a bottle of champagne, candles and rose petals for our one year wedding anniversary!! Would absolutely recommend and so thankful for William!
Jessica
Exceptional service
Ky
Yes and yes
Elisa
Rooms clean, staff are nice, pretty decent resort to stay in. The AC was a bit loud and the floor was a bit dirty.
Sadhish Kumar
Beautiful property. On site restaurant (Elements) was fantastic. Loved the layout of the room
Marlu
Beautiful property laid back lux ❤️
Maritza
a beautiful place with espectacular views of the mountains. The staff were kind and friendly. It has beautiful pickleball facilities
Timothy
We won't be back for a 3rd time. Bummer
Tiffany
Overall this is a 4 star property, they were very accommodating and had great service. The food was delicious and I had the Watsu massage that was the best massage I’ve ever had in my life. The facilities however need some love. Our room had a very strong door that no one could identify. The pool had dirty towels and the tile seemed to be crumbling and moldy. Housekeeping threw away my travel sized hair oil and sunblock. I really wanted to give them a 5 star review but they fell short.
Stephanie
Natural Opulence
Sanctuary Camelback is a special place, connected to nature, beautiful desert scenery and plentiful amenities.
Rena
Great Hotel in Paradise Valley
Mountain View w the beautiful room was amazing!!
Mikhail
Amazing experience
Ruben
The room was immaculate and very comfortable-great shower and space
Jorge
I made reservation for the 17th by mistake and showed up on the 18th. Front desk clerk stated that he could see that but there was nothing he could do about it. I had to pay again for another night at a higher price. Even tough there were plenty of occupancy. Enjoyed the stay but definitely wont be coming back since i had to pay for 2 nights for one stay. Where is the common sense of an honest mistake and customer service. My business is 100% customer service and the front desk clerk didn't even try
Antionne
When we first arrived we had a roach in our tub. They were able to switch our room. Everything on the resort is very costly. If you aren’t trying to speed money, this resort isn’t for you. A half a pack of M&M $12, waters and everything else in the room cost. The resort is very relaxing and quiet but it is very costly.
chris
We loved our stay at the sanctuary. The staff was incredible!
Kevon
Perfect for a vacation or staycation. Beautiful rooms with amazing scenery and a lovely spa!
Miltiadis
Very clean. Everyone super nice and doing there best to cater to the people staying at the resort. Always asking how they could help.
Only thing i could critique would be that me and the wife wish there was more dining options. But the stay was amazing overall and we look forward to coming back
Only thing i could critique would be that me and the wife wish there was more dining options. But the stay was amazing overall and we look forward to coming back
Caroline Grace
Everything was amazing. The service was 10/10. Beautiful property.
CHRISTINE
Beautiful resort!
alban
You are looking for heaven and tranquility
The Sanctuary is this and beyond
Enjoy and you are welcomed!
Alban.
The Sanctuary is this and beyond
Enjoy and you are welcomed!
Alban.
Marc
Spectacular!
Michael
Positives: service, surroundings, amenities, spa, pickleball, tennis pro was fantastic, lap pool, main pool.
Negatives: didn't love the value of the restaurant, but food was good; same comment about the bar, felt a tinge overpriced but quality was fine.
Overall: perfect for couples, quick getaways, health and rejuvenation stays.
Negatives: didn't love the value of the restaurant, but food was good; same comment about the bar, felt a tinge overpriced but quality was fine.
Overall: perfect for couples, quick getaways, health and rejuvenation stays.
Charles
Staff was great
Sydney
Staff were extremely friendly and attentive during our stay. The attention to detail among the resort was incredible! For sure will be staying here again and recommending to friends and family!
Lawrence
Beautiful scenic mountain back drop
Lynne
Beautiful property for an adult trip. The staff were all wonderful. Spa is amazing and rooms were so comfortable. Transportation staff were excellent and made each day even brighter. Cannot wait to return.
Sheenah
Excellent service, spacious rooms, fabulous tub
Robert
A unique exceptional resort in so many ways
Everything was perfect. We loved the beautiful surroundings of Camelback Mountain and our comfy and spacious accommodations. We appreciated having a back porch. Each and every employee in the resort was exceptional - friendly, professional, welcoming and always there with smiles and a good attitude. They have all been trained to the highest level. We ate many meals in the Elements restaurant and drinks in the bar. Every item we ordered was delicious and beautifully prepared. My favorites were the avocado toast, the strawberry/melon gazpacho, the green curry tofu vegetable stew (AMAZING) and the strawberry burrata peach salad. We can't wait to return.
Shanna
Great hotel.
marci
The pool is a negative edge with a view of a rooftop. No music and low key vibe. Everything else was perfect. Just a disappointing pool.
Andrea
Went for a 40th birthday girls trip. We had a wonderful time. Room was clean, resort staff were all great! Definitely would stay there again.
Verified traveler
We booked for 3 nights, and didn’t even stay 1 night. Checked in, realized how far apart everything was on the property (summer time the daytime temp was about 41celcius) and even though the resort had golf carts they would be driving around on the property you could potentially get a lift to the pool or spa etc, you would still need to contact them each time to arrange a ride. The room had no balcony so you were essentially trapped in your room. This resort was not for us. We definitely won’t be back. The spa was gorgeous but the massages were extremely expensive and weren’t worth the amount paid.
Donna
Gorgeous resort and very accommodating staff. Excellent wellness classes.
Laura
very quite and perfect for a getaway
shawn
Drinks at the pool took a very long time to receive, they seemed to be very under staff. The pool waiter seemed to be having a bad day and was rude. Also ran out of hot water trying to take a bath, it ran our before it was half full.
Robert
Beautiful property in a convenient location for
Sabina
We love how close it is to Camelback and Phoenix. It’s a lovely area, quiet and scenic.
The staff is friendly and accommodating, always willing to be helpful.
And overall we love the resort, but the growth it has undergone over the last 10-15 years has stolen the intimacy it once held.
Lindsay
Magical
Such an amazing experience! Worth every penny!
Rosalind
Everyone was so accommodating.
Harry
Staff were wonderful food was great. Room was nice. Over all quite pleased
Morris
Absolutely 100% Amazing! Beautiful property! Secluded! Stunning views! Beyond amazing customer service! Didn’t miss a detail! 100% perfect! I will absolutely book here again!
Kathe
This resort is beautiful very peaceful. The spa was amazing too. Top notch service! I will definitely be back!
Tyler
Amazing!
Kurt
Wonderful stay and great staff. Highly recommend.
Oksana
Amazing restaurant, dinner was outstanding! Bravo to Chef!!!! And service as well, 5 stars
anthony
Everything was perfect.
Marissa
We’ve been twice already. Always amazing and so peaceful. Our favorite place to stay!
Patty
The property itself blends beautifully with the mountains of Paradise Valley. The room had every amenity and convenience you would ever need. Everything is the highest quality, sheets, towels, robes (super soft). For me, what made the experience really special was the people that work there. Truly a unique and special experience. I’ll absolutely be returning! Special shout out to Charles at Jade Bar who navigated 5 of us with ease and grace!
Andramurah Candice
Five Stars across the board!!!
Amy
The pool area and grounds need significant renovation and maintenance.
I had not been to this property since 3017 and was surprised as it is a beautiful property.
The suites were in good condition and the service and food were outstanding.
I had not been to this property since 3017 and was surprised as it is a beautiful property.
The suites were in good condition and the service and food were outstanding.
Peter
Wonderful. Such attention to detail and service.
John
From check in to check out, every member of the staff was very accommodating. The room was very clean and had a very nice view. The staff at the pool and the valet staff that drove us to and from our room in golf carts were so friendly and very happy to help. Great experience!
Frederic
Beautiful resort and amenities! Tucked in on the north side of Camelback mountain, Sanctuary is a wonderful place to relax, enjoy the day at the pool and SPA, and have an amazing meal at Elements!
Lucas
Wonderful
Anne
Nestled up in the mountains in a beautiful spot lots of places to explore and walk. All the landscaping was beautifully kept. I miss it already.
Nathan
Very Average
Should be a very nice experience but poor service, nowhere near the 5 star price point, an extremely crowded pool and spa and very average f&b made this a somewhat disappointing stay although location and views are amazing.
Berto
Awesome boutique resort all around!
Glenda
For hotel with the price tag x night this one has they room was very disappointing, there was a rug in the room in the leaving area that I wouldn’t even use at my dog’s patio. Furniture outdated, very limited dining options. For sure not a $1k x night worth hotel.
Cornelia
This is considered a pet friendly property - but they would not allow in the beginning our dog in the dining area - only on the patio. But finally the manager made it happen and we always could sit inside since it was either too hot or chilly to sit on the patio.
The maintenance should also replace on a regular schedule batteries for the fire alarm detectors. Ours started beeping in both rooms. But neighbors in close by rooms had the same problems at the same time. In the coming days we heard more beeping around in other parts of property.
There is an in room safe on the top shelf of closet- but it is not bolted to the wall and could have been easily removed
The maintenance should also replace on a regular schedule batteries for the fire alarm detectors. Ours started beeping in both rooms. But neighbors in close by rooms had the same problems at the same time. In the coming days we heard more beeping around in other parts of property.
There is an in room safe on the top shelf of closet- but it is not bolted to the wall and could have been easily removed
Reilly
For the price, it was disappointing. The room was fine but nothing special and the floors seemed dirty. The pool was very crowded - you can barely find a chair and some people had to wait. My room wasn’t serviced until extremely late in the afternoon and though they removed the used towels and bath mats, they did not replace them. The spa was very nice but one of the practitioners decided to leave the doors and shades open to the outside during a massage and there was a wedding going on (loud) as well as it was way too light in the room. For the luxury experience (and price) that they claim to have, I would recommend staying somewhere else.
Location & surroundings
Sanctuary Camelback Mountain
5700 E McDonald Drive, Paradise Valley, United States
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Sanctuary Camelback Mountain
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