DoubleTree Resort by Hilton Hotel Paradise Valley

United States , Phoenix Area - AZ
SCOTTSDALE, 5401 N. Scottsdale Rd.
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100 reviews shown

10/10

Exceptional

06 May 2026

Mariah

They had a complimentary shuttle bus that was great!! Warm cookies made!

Family

6/10

Pleasant

05 May 2026

Rose

Staff were nice enough. Restaurant inside had mid food. Tex Mex was bad enough. Pools were clean and plenty of chairs but they ran out of towels like all weekend. Pool bar closed early. Like 6 pm. Lame. Need more options. Gave us a decent room away from the lobby but very far distance from pool bar or alcohol or restaurants. Would not return.

Partner

8/10

Excellent

04 May 2026

Erika

The service is excellent, food was great, we appreciated the shuttle. The resort was clean and safe. The resort is older. The bath rooms need to be updated. The rooms are large. We enjoyed our stay.

Partner

6/10

Pleasant

04 May 2026

Nikki

Grounds and pools well taken care of. Room could definitely have been cleaned better. Large dust clusters above the bathroom mirror. A previous spill on bed table not cleaned.Broken tile from wall layed on the floor. Not enough towels for a family of 4 Had to get our own from front desk. Had to call for more toilet paper. Other than that- the pool bartender made our stay more enjoyable.

Family

8/10

Excellent

03 May 2026

Bianca

Overall, I had a nice stay at this property. The staff was amazing, and I really enjoyed lounging in the pool areas.

The room was a nice size and I enjoyed having a patio where I could sit out back. But there were some shortcomings. First, there was a persistent smell in the room. The staff came and sprayed and made it better, but there was a large brown spot on the floor (and I think it had something to do with it). The property could also stand to be updated. But it seems they are working on it, as there was some construction taking place.

The location was great and very convenient. So you can’t go wrong there.

Self

8/10

Excellent

29 Apr 2026

Greg

We stayed in a suite that was straight from the 1980’s, plenty of room, nice location buy an odd interior layout. Staff was nice and breakfast a good choice. The Scottsdale Fashion Center was nearby and we made us of the hotel shuttle service.

Partner

6/10

Pleasant

24 Apr 2026

Dexter

I’d rather keep it surface level and not say anything negative. Ok experience, but definitely could’ve been better.

Partner

10/10

Exceptional

24 Apr 2026

Eric

Location. And service

2/10

Poor

23 Apr 2026

Jolene

Room carpets were dirty. For this price point, the room amenities and vibe was poor. I was expecting more for the price. I would say, overpriced for what you received. I also noticed that the out door dining and sitting areas had empty glasses and was not cleared away promptly.

Friends_and_family Family

8/10

Excellent

21 Apr 2026

Karla

The pool and the grounds were gorgeous! Loved the lay out of hotel and that it was only two floors. We stayed on the ground floor and had a tree shaded patio. This was one of our favorite parts. It was very quiet and we couldn't hear other quests. The only down side was our room had an odd smell that never really went away and the carpet and couch had stains. While the toilet, shower and counter/sink were clean the door had black smears on it and there were cobwebs or dust clumps where the wall meet the ceiling that appeared to have been collecting for a long time. It looked like no one had cleaned about waist counter level. The Starbucks was great and the staff was incredibly friendly and helpful.

Partner

10/10

Exceptional

21 Apr 2026

TERESA

Everything was great really enjoyed it.

Family

8/10

Excellent

21 Apr 2026

Thomas

The pools are awesome, the grounds are beautiful. We had a rough start by being double booked in a room, which was taken care of by helpful staff. I had requested a balcony room overlooking the courtyard, which I did not get, but it turned out ok. There was a musty smell when entering the room but by that time, we just wanted to get settled. The staff was attentive to any concerns we had, and Matt checked in periodically to make sure we were ok. Missed having a spa onsite but otherwise enjoyed. I would rate it a 4. Location was good and the cleaning by staff was excellent.

Partner

10/10

Exceptional

20 Apr 2026

Matthew

Great experience! Carmelo was always super attentive and friendly when we had breakfast in the property. I would definitely be back! This was everything that we needed and more!

Partner

10/10

Exceptional

20 Apr 2026

Cherry

For the most part everything was good, but there wasn’t any body wash inside the shower. We stayed here twice too. Different rooms. No body wash. Overall, not bad.

Family_with_children

10/10

Exceptional

19 Apr 2026

Stephanie

Excellent property.

Family_with_children

6/10

Pleasant

19 Apr 2026

Erickson

Next door room over was to loud up to 2am and I called in but nothing was fix

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Christopher T

Lovely location, good sized rooms, and beautiful pool.

Family_with_children

8/10

Excellent

18 Apr 2026

Elva

Estaba muy bien ubicado .
No me gusto que no te hacen el aseo de la habitación completo .

Family_with_children

8/10

Excellent

16 Apr 2026

Antoun

Property is clean but could use some upgrades. Staff nice and accommodating.

10/10

Exceptional

14 Apr 2026

Kristin

Everything about our experience was wonderful. We loved the pool and lounge chairs nearby during the day. The atmosphere of a late dinner and drinks on the patio in the evening was sublime as well. I would highly recommend!

Family

10/10

Exceptional

14 Apr 2026

Joyce

Unique architecture, large rooms with beamed ceilings, beautiful pools. Clean rooms and attentive staff

Self

10/10

Exceptional

13 Apr 2026

Katie

Beautiful place

Partner

10/10

Exceptional

13 Apr 2026

Stacey

We were really impressed with the services offered at the price that we paid. Even the kids in the pool were well behaved and not jumping around and yelling like maniacs.! the only thing was that the health and fitness room was under construction, so it was kind of modified into a previous souvenir shop, but I could see that was a temporary adjustment until they finished the new renovation. Everyone it was extremely accommodating, and the texting service was extremely responsive. When the microwave didn’t work. I texted and within a few minutes. A new one showed up at the door.

Family

8/10

Excellent

13 Apr 2026

Joanne

Resort was lovely but just got charged more than quoted for the room

10/10

Exceptional

11 Apr 2026

John

Beautiful grounds

10/10

Exceptional

11 Apr 2026

Nancy

Food and accommodations were great!!! Staff was AWESOME!!

Partner

10/10

Exceptional

10 Apr 2026

Gregory

The grounds were beautiful, and lying around the pool in the warm weather was wonderful. The pool had great seating, fresh towels, and ice water available. The pool could have been cleaned better, but it was a wonderful way to spend time in Scottsdale. The room was wonderful. The bathroom was small, but the room was very clean and comfortable. We loved it and would recommend it to anyone.

Partner

10/10

Exceptional

10 Apr 2026

Autumn

Very nice pools , just not enough seating/chairs

10/10

Exceptional

10 Apr 2026

Scott

This is our second stay here and it was just as nice. The property is in great condition and having our teenagers here allowed them to play on the ping pong tables along with the pools. We just find this place relaxing and fun, while also being beautiful allowing us to spend time outside comfortably (fire pits, outdoor games).

10/10

Exceptional

08 Apr 2026

Lexi

I could not reccomend a resort more! I was a solo traveler and felt so safe and comfortable. The property was clean, well kept, and had so much to offer!

Self

6/10

Pleasant

07 Apr 2026

Aliyah

The bathroom was dirty especially the shower. You can tell it has been renovated, however, it has not been up kept. The cleaning ladies never cleaned my room or provided turn down service. They only knocked on my door to give clean towels. I really didn’t utilize the pool.

Self

8/10

Excellent

04 Apr 2026

brandy

I enjoyed

Partner

2/10

Poor

02 Apr 2026

Deaven

Very outdated rooms and pictures are misleading. The lobby area is nice but nothing else. Stay somewhere else

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Kevin

Rooms were nice, grounds were well kept. Loved the size of the property..short walks to pool, office, restaurant/bar.

Partner

10/10

Exceptional

02 Apr 2026

Katie

We enjoyed our stay!

10/10

Exceptional

02 Apr 2026

Anita

This is a nice hotel with friendly staff, good amenities and nice pool views. It’s conveniently located near shops and restaurants.

Self

2/10

Poor

02 Apr 2026

Robert Camden

The architecture of the Hilton drew me to the property but it was pretty run down upon check in.
There was a very large dead tree outside of our room door it should be cut down as it was extremely depressing. Horrible as it was hacked in half. There were cob webs in the upper corner of the bathroom and in the desert that is no joke. Big spiders and bugs! Probably coming from the tree..
The outdoor pools were without nice landscaping and had a look and sound of a community public pool. The adjacent bar at the pool was small and ticky tacky.
Room was large and beds were comfortable and quiet. The patio also had a tree that looked pretty unhealthy in the heat.
The restaurant was barren, without beer on tap and waited 20 minutes just to get someone’s attention. The location is too far from Old Town to walk.
Not the ideal $300 a night hotel:/ very sad about this.

Partner

10/10

Exceptional

01 Apr 2026

Doug

Our family has been staying here for over 10 years. It’s even better with the new renovations. The kids (14 years and 7 years) absolutely LOVE the pools! Very family friendly. We hate leaving this place. It’s our home away from home.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Dominique

Nice, clean room, very modern. No pool towels at the end of the day.

10/10

Exceptional

31 Mar 2026

Jennifer

The pool was very nice with mutiple seating options including cabanas and chairs. The pool bar was a plus. The breakfast was a buffet with lots of options and their mexican restaurant was good as well. The patio was spacious and was a nice addition.

Partner

10/10

Exceptional

31 Mar 2026

Amanda Rose

The staff were very friendly and helpful. Great location to old town. The only negative is the pool seating. You have to wake up early to claim a chair. They are all Gone by 9am.

6/10

Pleasant

31 Mar 2026

Nichole

Room not clean in fact i dont know what happened but I woke up with a cut on my arm..didnt think anything of it..went to the office. Came back to said room and saw blood near pillow on right side where arm was. I thought I was crazy but I swar it was a shard or piece of glass. Like somehow it ended up in the wash

Business

10/10

Exceptional

30 Mar 2026

Aaron

Amazing resort! Will be back!

Partner

10/10

Exceptional

30 Mar 2026

Alek

Awesome stay, everything 5 stars!

6/10

Pleasant

30 Mar 2026

Katherine

Our room looked like it needed a good carpet and furniture cleaning. The door looked like someone had broken in and some of the wood was missing. They may be renovating the property and just hadn't gotten to the area we were in. The gym was also in the middle of either being relocated or remodeled. Basics were there but would have expected a nicer fitness center for the property. The staff was wonderfully helpful and when we mentioned our room hadn't been cleaned, they offered free breakfast to us as a kind gesture. Great location, safe and lots of amenities.

Friends_and_family Family

4/10

Poor

30 Mar 2026

Greg

Extremely slow!

Family

10/10

Exceptional

30 Mar 2026

Jim or Lois

What a beautiful place for our needed RNR (rest and relaxation). With the beautiful decor, calming effect of the scenery, the friendly and helpful staff our objectives were met. It was relaxing having our delicious breakfast on their patio where we could people watch and listen to the birds . We are looking forward to returning to our newly found get away, hopefully when we can stay longer.

Partner

10/10

Exceptional

28 Mar 2026

KEVIN

Love the place surprised by a $30 a day fee

10/10

Exceptional

28 Mar 2026

Keith Richard

We loved walking the path through the property each morning to get our coffee. Front desk staff were great!

Family

6/10

Pleasant

27 Mar 2026

Jonathan

Pool area was really only cleaned up once a day. Old towles piled up and any beverages that were deliverd/ left, sat around all day. The towles were not replaced during the day.

Family_with_children

10/10

Exceptional

26 Mar 2026

Kelly

Yes

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Sharon

I loved this hotel! The staff was wonderful, the room was very spacious, grounds were beautiful and it was only a mile from old town with sidewalks all the way so easily walkable to early morning coffee or breakfast before the complimentary shuttle began its daily service.

Self

8/10

Excellent

26 Mar 2026

Melissa

Great location close to Old Town and fashion square, this isn’t a luxury property but it is a great family resort. Spacious rooms and good layout with the bathroom around a corner rather than opening right into the room. The housekeeping did a great job but seemed understaffed, several times they didn’t get to the room to clean until after 5:30 pm. The 2 pools were nice and great to have the pool bar available for food and drinks. We would stay again.

Family

10/10

Exceptional

25 Mar 2026

Laura

Everything was wonderful during our stay and we were close to everything

Partner

10/10

Exceptional

24 Mar 2026

Larry

Resort was beautiful but the room was a bit underwhelming.

8/10

Excellent

24 Mar 2026

Brockton Boyd

Nice amenities. The pool area gets super crowded with people, placing towels on chairs in the early morning hours, so it’s almost impossible to get a lounge. But, it is a nice resort feel on the property. Rooms are spacious. Restaurant and Starbucks on site are convenient. There is also a shuttle that will take you to the main Old Town area of upscale shops, dining, etc.

10/10

Exceptional

24 Mar 2026

mary

Great location, spacious rooms with comfortable beds and very nice amenities. The restaurant offers very good choices of foid snd drinks.

Partner

10/10

Exceptional

23 Mar 2026

Casondra

The room is clean, the staff is polite, and there is a convenient shuttle service. Delicious cookies and water bottles are provided daily, and the location is very convenient.

Family_with_children

10/10

Exceptional

23 Mar 2026

Maria

10/10

Exceptional

23 Mar 2026

Annette pete

Parking is done won’t

10/10

Exceptional

23 Mar 2026

Jodi

We only stayed one night and therefore can’t review all the amenities.

Partner

10/10

Exceptional

23 Mar 2026

Lonna

We really enjoyed this property. It was beautiful, the 2 pools were used often, it was well taken care of and the food was good! It is a resort property where we enjoyed the comfy chairs by the fire tables and a drink from the bar. The only thing we were disappointed with was that the wi-fi was slow! We ended up using our data the whole time!

Family

8/10

Excellent

23 Mar 2026

Lisa

Pool was okay not too clean. Never had towels available, kept running out.

Family_with_children

10/10

Exceptional

23 Mar 2026

Jennifer

Staff was helpful, nice and attentive. Amenities were perfect for a relaxing fun weekend trip! Room was clean, quiet and perfect for our needs. We will be back!

Partner

8/10

Excellent

21 Mar 2026

Clifton

Amazing pool!

Family_with_children

6/10

Pleasant

20 Mar 2026

Laurie

Comfortable bed & good AC but overall room looks old & dated with some stains on chair.

Partner

8/10

Excellent

20 Mar 2026

Jeremy

Pool area and bar were great during a couple of hot days in March. Beds comfortable, room fairly clean, and patio off the first floor. Close to dining and night life in Scottsdale. Shuttle was convenient as well when you didn't want to drive.

Partner

4/10

Poor

20 Mar 2026

Stephanie

I wouldn’t call it a resort, it could be much cleaner. The pillow chairs outside were
filthy. Always stood up while waiting for an uber. Our bed sheets had makeup on the pillow case . Good luck getting them to answer the phone. This resort for the money was just okay if that.

Partner

6/10

Pleasant

19 Mar 2026

Jo Anna

The grounds and pools were amazing. They could use more help at the pool bar to take orders for food and drinks at the pool rather than having to go up there to order. The biggest complaint was housekeeping. Not enough help there either. It would take the housekeeper until very late afternoon to get too our room...after we already needed towels, etc.

Partner

4/10

Poor

18 Mar 2026

Danielle

When I arrived, my room had trash in the fridge, which smelled badly. There were a lot of gnats and bugs inside. You have zero control over the air conditioning - it’s a freezer box even when you turn the air off or to 80 degrees. It’s constantly blowing on high. There was a water issue while I was there in which we didn’t have running water for about 8 hours- they did get this fixed but it was definitely a nuisance. Housekeeping only came one time- I was there for 5 days. The pools are much smaller than advertised and offer minimal shade

10/10

Exceptional

18 Mar 2026

Jayden

Super nice

Family_with_children

4/10

Poor

18 Mar 2026

Kris

The room they assigned to us was in a courtyard under total construction. After arriving at 1:00 AM, we woke up construction equipment right outside our deck. There were dump trucks, backhoes, etc. and it sounded like a war zone. How can ANY hotel think it's ok to put guest in an area like this? We were appreciated that they moved our room the next night but we were only there for 2 nights. Not a quality hotel

Partner

8/10

Excellent

18 Mar 2026

Frank A

Great property, very beautiful plants, water features and pools. We stayed in a court yard view room which was quiet.

Partner

8/10

Excellent

17 Mar 2026

Samara

Clean. Staff were a bit disorganized and the price was quite high. Lovely pool area. The bartending staff was fantastic.

Partner

6/10

Pleasant

17 Mar 2026

Jennifer

Room was just ok. Property is beautiful even while going through renovations. Staff at the bar (Mia and David) are amazing humans.

6/10

Pleasant

16 Mar 2026

Samantha

Room was Clean but dated, terrace was crumbling away

Partner

10/10

Exceptional

16 Mar 2026

james

Excellent

Self

8/10

Excellent

15 Mar 2026

JoAnn

Beautiful property!

Family

2/10

Poor

15 Mar 2026

Michael

The hotel was great. The third party app never actually made the reservation, but luckily the hotel staff were able find us a room when we got there.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Cathy

The resort is beautiful, well kept grounds. The pool areas are nice. It seems like you need to get to the pool early! Towels are out on chairs by 8:00 am and we could never get a chair at the main pool. Friendly staff and clean rooms. Would stay here again.

Friends_and_family Family

2/10

Poor

13 Mar 2026

Urvashi

Room was clean but air conditioner was ineffective. Room was really old with some tiles coming out. Overall it was extremely disappointing.

Partner

8/10

Excellent

11 Mar 2026

Tracy

Staff was fantastic! Pools could have been warmer.

10/10

Exceptional

11 Mar 2026

nat

Fitness area was under construction so they had a temp room … told us they’d be done with the upgrade April/May 2026

8/10

Excellent

07 Mar 2026

Klaus

The pools were nice but not as clean as I would have hoped. Maintenance maintained shrubs and trees around the pools and then blew the cut ups with a high-powered air blower, some of which ended up on and in the water but that was never cleaned within the 5 days we spent. We still enjoyed the sun and the water, but management should consider making some changes here.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Andrea

The pool was a great place to hang out in and by. The food we ordered by the pool was a little spendy, but tasty.

Friends_and_family Family

6/10

Pleasant

06 Mar 2026

Cathy

Broken ice machines. Broken AC. No Tennis Channel.

Partner

10/10

Exceptional

02 Mar 2026

Katherine

Such a beautiful resort!!! Everything from the room that we had to the beautiful pools and the bar outside to the restaurant and bar that the resort has on site not forgetting the convince of Starbucks is just amazing! The beautiful landscape just made everything seem like you’re at a tropical oasis. The staff and management is on point and available to you for anything needed. The resort is also walking distance to downtown Scottsdale and all the shopping which is ideal! Will definitely be coming back again!!!

Partner

6/10

Pleasant

02 Mar 2026

Mike

Pros:
- Room size of dbl Queen - plenty of space
- Location - very short trip to hike camelback and easy to get to other areas we wanted to visit while there
- Pool - looked really nice and there was 2 of them
- Restaurant - food was good
- Water pressure in shower
- Front desk staff was nice

Cons:
- Check-in line was very, very long
- Room a/c did not work until maintenance switched something. so the first night was miserably hot in the room.
- the bathroom was not great: toilet sounded like it was dying when you flushed it (very loud noises to refill the tank), toilet seat was very old looking, shower head was not high enough (i'm only 6ft tall), shelving in shower was rusted.
- Housekeeping entered our room without our knowledge to make beds. then took all the towels and left us zero new towels.
- That great picture of the gym is not what you get when are there. it was moved (?) to an old retail location with old carpet and glass shelving on the perimeter. odd. nothing to clean the equipment after use either.
- There was one way to exit the property
- Starbucks was understaffed. Barista was very friendly and doing all she could though.

So for $300/night, I will find something else in the area when we return.

10/10

Exceptional

02 Mar 2026

Kevin

Good

10/10

Exceptional

27 Feb 2026

Paul

Staff very helpful
Clean, quite,& relaxing

6/10

Pleasant

26 Feb 2026

Sarah

Had to pay a $30/day hotel fee that i was not aware of. Hotel was clean but room a bit older. Was quiet and simple, and staff was friendly.

10/10

Exceptional

26 Feb 2026

clark

Clean

10/10

Exceptional

25 Feb 2026

Jennifer

Beautiful pool area

Partner

10/10

Exceptional

25 Feb 2026

Abraham

The people at the front desk were very nice and helpful. The room was nice and the pool/views were breathtaking.
Thank you for a wonderful vacation!

Partner

6/10

Pleasant

23 Feb 2026

Linda

The room was clean

10/10

Exceptional

23 Feb 2026

Cruz

The room was cle

6/10

Pleasant

23 Feb 2026

Donald

The room is quite lovely with pickled wood exposed beams and wonderful low pile carpeting. However, nearly everything needs minor attention. In bath and doors there are raggedy bits. They aspire to be a ‘high’ end resort. They are fairly middle of the road. The resort fee is the tip off. Completely uncalled for. Good points: room was quiet in the back of the property - first floor. Some of the decor is quite lovely. Lawns are nice. Airy spaces. Bad points: this resort is not much more than you would find in a hotel anywhere else. Cost is above what it should be. Beware of the doors that connect rooms—- this could be a noise problem. ( we were lucky- no neighbors could be heard)

10/10

Exceptional

22 Feb 2026

Kristen

Friendly staff. Clean room. Love the grounds! And

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Peighten

Nice staff, clean room!

Self