Jw Marriott Scottsdale Camelback Inn Resort & Spa

United States , Phoenix Area - AZ
SCOTTSDALE, 5402 E Lincoln Dr
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100 reviews shown

10/10

Exceptional

11 Apr 2026

WILLIAM M

Beautiful and perfect for families

10/10

Exceptional

30 Mar 2026

Karen

Staff, food and lodging are excellent. Spa was wonderful— only caveat is making a reservation. Their website is hard to navigate on a phone. Had to wait on the phone for too long as well. Spa staff were very attentive once we arrived.

Friends

10/10

Exceptional

29 Mar 2026

Nicole

Everything was terrific

10/10

Exceptional

01 Mar 2026

Michael

Five stars. An exceptional stay from start to finish.

The setting against Camelback Mountain is beautiful and peaceful, and the grounds are impeccably maintained. Our room was spotless, spacious, and very comfortable.

Service was the highlight. The staff was professional, attentive, and efficient at every interaction.

Strong amenities, great dining, and a well-run operation overall. I would absolutely return.

Family_with_children

6/10

Pleasant

22 Feb 2026

Carla

Accommodation was lovely, but if the room had issues. There was a creature living in the ductwork and the bathroom floor wasn’t washed the whole time we were there. I find that very disappointing.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Brian

That place always nails it!!!!!

10/10

Exceptional

05 Jan 2026

Marc

This was an amazing location to be, the view the staff the food, the area. It was great. Definitely going back next year.

Leisure Family

10/10

Exceptional

26 Dec 2025

Henry

This resort is beautiful, the breakfast package that is included if you buy the package is worth it. The staff at the resort are very friendly and kind and will do anything to make your stay better. One of the best resorts I’ve stayed at in the Phoenix area by far.

Leisure Family

10/10

Exceptional

21 Dec 2025

Chad

There are so many reasons to love this place. We appreciated the grounds, the room, the amenities, & the spa. This place is our favorite.

Partner

2/10

Poor

01 Dec 2025

Deborah A

We checked into the first room ( of 3) and it was lovely but it smelled like mold. We asked to switch rooms to a non-mold smelling room . The kind valet (Rob) checked us in to a second room which smelled of a \"musty\" odor, with a sour and earthy smell. It was not the odor of an ozone machine. By the next morning, we had difficulty breathing, and we were both coughing. JW Marriott's staff moved us to yet another (third) room the following morning which was almost in the same state. At that point the joy and relaxing time of staying at the resort lost it's luster. In the last unit we kept the patio door and windows open all night to air out the room to no avail. The front receptionists were polite and helpful but three strikes...! The grounds were beautiful, well maintained and the food was great. The staff gets 5 stars for effort. They might consider investing in some ozone machines. I'm in the hospitality business and I would never rent rooms that smelled that bad of mold especially for those prices.

10/10

Exceptional

09 Oct 2025

Roque

Great selection of food and drink, wonderful location and rooms.

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Mike

Great property

Friends_and_family Family

8/10

Excellent

06 Sep 2025

Julia

A little tired in certain areas, such as the pool.

But a beautiful property; view of the surrounding mountains.

Leisure Family_with_children

2/10

Poor

21 Aug 2025

Dr. Krystal

It was disgusting! I was shocked considering it was a JW Marriott property.

I arrived to my room and there was a dead roach sitting by the bed. There were other dead bugs by the front door, gnats flying around in the bathroom due to a clogged bathtub. Upon arrival the bathtub had sitting water in the tub due to the clog. The room was disgusting. I contacted the manager and asked to come see the room. He did, he was apologetic and placed me in another room.

10/10

Exceptional

08 Aug 2025

Carlos

Excellent resort! The staff were very nice and friendly. I highly recommended

Leisure Family

10/10

Exceptional

04 Aug 2025

Suzanne

Second Stay! Excellent resort.
One problem -
Reserved a cabana (for a fee) for the day. Wanted shade in the 105 degree heat.
The fan/mister was not working inside cabana. It was like an oven. Staff said would be fixed the next day - Never fixed all week.
Otherwise a beautiful resort.

Leisure Family

10/10

Exceptional

03 Aug 2025

Guillene

Beautiful

10/10

Exceptional

21 Jul 2025

Tracy

Love the casita style rooms!

Leisure Family

10/10

Exceptional

07 Jul 2025

Wilquansia

Everything was perfect !

Leisure Friends

10/10

Exceptional

16 Jun 2025

sukriti

One of the best resorts I’ve stayed at in Arizona!

Leisure Family

10/10

Exceptional

02 Jun 2025

SUSAN MARIE

The JW Camelback has the most beautiful grounds< we love coming back here year after year!

Leisure Partner

10/10

Exceptional

26 Mar 2025

Chris

Top notch. Love it here ! Can’t wait to go back.

Leisure Partner

10/10

Exceptional

03 Mar 2025

ashley

Great!

Leisure

10/10

Exceptional

19 Jan 2025

Evangeline

Top-Notch JW Marriot Camelback

Beautiful resort with lots of privacy and beautiful casitas, very clean, and amazing service. Enjoyed the hiking trails at the resort and the complimentary bikes.

Friends_and_family Family

10/10

Exceptional

16 Jan 2025

Linda

I’ve stayed at JW Marriott Camelback for 50 years. It’s as beautiful now as it was then.

Self

10/10

Exceptional

09 Jan 2025

Kathy

Beautiful property. Friendly and helpful staff. Breakfast buffet was fabulous. Inviting bar with a cozy fireplace. We will definitely stay here again.

Leisure Family

10/10

Exceptional

09 Jan 2025

Karen

All the staff was very kind and helpful. The resort was quiet and easy to get around. The spa was under renovations so a little different than expected but the treatments were still very good.

Leisure Family

4/10

Poor

16 Dec 2024

Verified traveler

Do not recommend

I do not recommend this hotel. This is an overpriced hotel that is older and not super clean. Everyone seems super friendly until something does not go right. They are not very accommodating.

Friends_and_family Family

6/10

Pleasant

08 Dec 2024

moath

The hotel is very well maintained, the staff are very nice and helpful, it was easy to go around and explore the place. However, what was really disappointing is the inside of the villa. It has a very bad odor the carpet was one of the dirtiest carpet I've ever seen my kids would walk barefoot for a second and their feet turns black immediately. The sheets and the bathrooms were clean but the carpet and the odor wasn't as expected..

Leisure Family

10/10

Exceptional

08 Nov 2024

Juan

N.A.

Leisure Family

10/10

Exceptional

03 Nov 2024

Augustin

The Marriott Camelback hotel is awesome. Pricy, but worth every penny. It is spread out on the side of a hill across the prairie from camelback mountain, so it doesn’t feel cramped and crowded like the other resorts. There is a linked golf course but FYI, this is a 10 minute shuttle ride away so not on sight. Shuttles are always available, however.
Everything at the hotel - 2 lap pools, a large pool, two exercise facilities, including a large gym with free weights, spa, an 1.5 mile hiking train, and all the restaurants - are top-notch. The food quality is superb. The staff are invariably friendly and helpful. I will certainly be going back to this hotel in the future!

Leisure Friends

10/10

Exceptional

07 Sep 2024

Andrea S

We especially liked the attentive friendly staff!

The property was immaculate.

We stayed off season and it was quiet.

Partner

10/10

Exceptional

11 Aug 2024

Matt

Very high end resort with top of the line service. Amenities were great and the staff was pleasant. Would highly recommend staying at this resort. Breakfast was deliiiish! And the pool was wonderful. I would stay here again in a heartbeat.

Leisure Family

10/10

Exceptional

09 Aug 2024

Marlon

The only hotel I will stay in Scottsdale

Visited the hotel for the 1st time in 2022 and refuse to look at any other hotel. Clean, quiet, professional. Extra shout out to the guys up front; the valets and supporting staff.

Self

10/10

Exceptional

03 Aug 2024

William

The property was immaculate. Service was excellent. And the Lincoln Steakhouse on site was absolutely delicious.

Leisure Partner

2/10

Poor

16 Jul 2024

Mahmoud Hani

I was not informed when I checked in there will be “resort fees”, then they charged a resort fee that is equivalent to twenty-two percent on the way out!!! They never mentioned it on the way in!!

10/10

Exceptional

16 Jul 2024

stephanie

This was such a nice property to stay at for the week. The staff were so accommodating and friendly. The spa was the best! It was in a nice location that was about a $12 Uber ride away from most places. We will definitely be back!

Leisure Family

10/10

Exceptional

08 Jul 2024

Catherine

Beautiful stay in a beautiful place. Stargazing in the pool is memory I will cherish.

Leisure Family

8/10

Excellent

19 Jun 2024

Chante

Tamra, Deborah (Concierge), Rob (Bell station), Leo (maintenance) were ALL GREAT! The issues we encounters, everyone made sure they were addressed respectfully and Deborah was very knowledgeable of the area and pleasant!

Leisure Family_with_children

6/10

Pleasant

15 Jun 2024

Rebecca

Be advised there are no microwaves in the rooms. Also there seems to be a pest problem in the walls and vents that makes peaceful sleeping a bit challenging.

However, the staff was very friendly and accomodating. Overall decent place. I'd give it another shot peobably.

Business_and_leisure Partner

10/10

Exceptional

09 Jun 2024

John Christopher

Friendly staff. Gorgeous property.

Leisure Family

10/10

Exceptional

02 May 2024

Katharina

Beautiful property in stunning location

Business Self

6/10

Pleasant

21 Mar 2024

michael

For the price per night the room needed to be upgraded. Old hotel and the rooms show it especially the bathrooms

Friends_and_family Family

10/10

Exceptional

13 Mar 2024

Deborah

I loved the beauty of the gardens. The restaurants are very good and the staff is so friendly and accommodating The Camelback has my soul. I wish you would change the reservation policy at the pool, especially the adult pool. All the chairs were marked reserved but no one was using them. This didn’t seem to make much sense Nick the waiter at the Jackrabbit pool was so wonderful and very attentive. I had a manicure and pedicure at the spa and Olga is so talented and wonderful
There’s a lot to love at the Camelback

Leisure Partner

10/10

Exceptional

21 Feb 2024

Sheri R

Lovely stay, PHENOMENALLY gracious and helpful staff. Most incredible meal at Lincolns with the most attentive service and best prime rib ever. Cannot save enough about how beautifully the grounds are kept; everywhere we looked seemed to be a photo needing to be taken. Only wee disappointment was the “Adult Only” spa was under repair. Will definitely be returning! Thanks for a memorable several days.

Leisure Partner

10/10

Exceptional

11 Feb 2024

Nicole

Scenery is beautiful. Property is beautiful. All the amenities are wonderful. Loved the bar, fire pit areas, the spa and pool, the room. The staff could not have been nicer or more willing to help with anything at all. Very accommodating. A top notch experience. The surrounding area is so nice and as a woman traveling alone I felt safe. Quick drive to downtown Scottsdale to shop and eat.

Leisure Self

8/10

Excellent

21 Jan 2024

Jean

Room needed some attention

We love this hotel normally, but hadn’t been here for several years due to cost. But we splurged for a big celebration! While we had a great time, the room needed a a bit of updating. The bathroom had some bad floor tiles and was a bit worn looking. One of the windows was broken and could be opened but not closed unless one of us pushed from the outside. The grounds were beautiful as usual and we enjoyed eating at Rita’s.

Partner

10/10

Exceptional

21 Jan 2024

Julie

Beautiful property and gorgeous views of Camelback Mountain!

Business_and_leisure Partner

8/10

Excellent

13 Jan 2024

Charles

Hotel was nice, room was very spacious with nice amenities. I was not aware, and the resort should probably make this visible on their website, the “adult” hot tub was broken, and hoppin jacks and the fitness center were both under construction. The staff were very courteous and accommodating. The vibe was old men with sweatshirts tied around their necks, which probably is a good segue into the only downside of this resort. While the spa was rated highly, the prices were astronomical, $300 for a 60 min massage. I also asked to use the pool while my wife was getting a massage and I was told I would have to buy a $50 day pass. You would think I could use the facilities since we were staying there and we booked a massage for my wife (fitness center was free due to the other one being out for construction), but I guess they needed the extra $50. To be clear, $50 a day for a mediocre fitness room 2 lane pool, hot tub, sauna, steam room sounds like something an old man with a sweatshirt tied around his neck would buy.

Leisure Family

10/10

Exceptional

08 Jan 2024

Vanessa

5 Stars - Would stay again!

This property is gorgeous! The location is right in the heart of Paradise Valley and easily accessible. My best friend and I stayed there for a few days. We had an issue with our original room and the resort immediately changed our room and moved our luggage to the new room. Customer service was excellent in that regard! Our room was spacious and comfortable. The property is sprawling. You can walk to places within the property or you can request a golf cart to pick you up and bring you to your destination. We played golf at the Camelback Country Club Golf Course down the road. There was a shuttle service that takes you to and from the golf course and the resort. We played pickleball and reserving it was pretty easy. We ate at the steakhouse as well as Rita's Cantina. The food and service was excellent. I would definitely come back.

Friends_and_family Friends

10/10

Exceptional

16 Dec 2023

Lisa

We absolutely loved our stay here. Everything was perfect. We would definitely stay here again!!

Leisure Partner

10/10

Exceptional

12 Sep 2023

Lisa

Great views

Leisure Partner

10/10

Exceptional

09 Sep 2023

Christopher

Great property

10/10

Exceptional

07 Sep 2023

Lisa

Beautiful gardens and views

10/10

Exceptional

04 Sep 2023

Paul

We were upgraded and had a wonderful view of camelback. I liked that the room was nice and roomy and had two sinks in the bathroom

Leisure Family

10/10

Exceptional

15 Aug 2023

Verified traveler

A family trip

Great stayed. Love everything here.

Friends_and_family Family

6/10

Pleasant

14 Aug 2023

Daniel

Average

Leisure Family

10/10

Exceptional

12 Aug 2023

Tom

Have stayed and celebrated birthdays and anniversaries here over the years and keep coming back. Great service and amenities. Be back soon.

10/10

Exceptional

05 Aug 2023

Pamela

My transitional Retreat

I am glad I chose to stay at the JW Marriott resort and spa hotel, it was a wonderful experience.
The condos were quiet and beautifulity decorated, loved walking around and enjoyed the garden. The pool and food was excellent 👍.

Self

10/10

Exceptional

04 Jun 2023

Nina

Great stay, easy check in and out. Great facilities, comfortable bed, very nice quiet room. Beautiful landscape around the property and amazing staff. Definitely 5 star resort. Whoever we talked to were very helpful throughout resort. They wanted you to feel welcomed and we definitely would stay there again.

Leisure Family

8/10

Excellent

04 Jun 2023

Denisse

Staff is amazing!! Easy check in and super nice staff.
Restaurants are really good, specially the Steakhouse! Room definitely not worth the $900 per night that I payed.

Leisure Family

4/10

Poor

22 May 2023

destiny

Unfortunately we stayed one night that ruined our appointments for Saturday morning which really sucked since the whole reason why we even flew to Arizona from Seattle for these appointments. My husband and I woke up first thing in the morning and went to the bathroom as usual and I began to scream because there was multiple cockroaches over an inch long in the bathroom running all over the place. We ended up killing one and my husband trapped one and because I was screaming so much as we open the door to our king suite casita. The maintenance was already outside, asking if we were OK which obviously I was not, I understand we’re not from Arizona, but we do travel there very frequently every other month or so and have been doing so the last three or four years. This is the first time we’ve ever had a hotel where there was cockroaches inside and it freaked me out . Maintenance laughed at me and I went to the front desk and was very kind and told them I could not stay another day after they offered $150 off my stay and to go spray the room with bug spray which they did while we were at breakfast and when my husband and I went back 30 minutes after the room smelled like raid, we packed up and shook out our things. There was still parts of the dead cockroach on the floor even though they picked up the body. I was thoroughly grossed out for being a Marriott. checked out and had to cancel all our plans for a vacation away from our children and changed hotels instead.

10/10

Exceptional

19 May 2023

Verified traveler

Perfect desert getaway

We stayed in a King casita with extra large balcony. Everything was exceptional, though if the cost is a stretch for you, maybe stay in a lower priced room and make use of the beautiful grounds. The large extra balcony was nice but the furniture was sparse, there was bird poo on the chairs (to be expected, there are lots of birds whose chirping is lovely ambiance), and there was not a movable lounge umbrella, so we couldn't really use the large balcony during the day.

The dining options were delicious and had wonderful healthy options. Having a Starbucks on site was great. The mini fridge and microwave was also useful to have. We went to the spa, which was a little overpriced for the services. Overall we loved staying here but likely would have picked a lower end room, saved a bit of money, and still had a great getaway.

Partner

4/10

Poor

18 Apr 2023

Eric

Pools were ice cold but advertised as heated. Hostess spilled a full pot of boiling hot coffee on lap at breakfast

Leisure Family

10/10

Exceptional

14 Apr 2023

jack

What a great find this resort is! Loved every minute of our stay - we left recharged, energized, and dreaming of a trip back! Thanks you guys!

Leisure Family_with_children

10/10

Exceptional

10 Apr 2023

Irma

Amazing stay! Love the amenities.

Leisure Family

10/10

Exceptional

22 Mar 2023

DAVID

Didn't Want to leave

Fantastic place to stay !!! Didn't want to leave

Friends_and_family Family

10/10

Exceptional

20 Dec 2022

Jeni

The staff was friendly and the property was incredible. Some of the most beautifully landscaped grounds I have ever seen. Rooms were clean and comfortable - would highly recommend.

Leisure Friends

2/10

Poor

14 Dec 2022

Florida Home

Floors sticky. Noisy place not clean

Business

10/10

Exceptional

12 Sep 2022

leeann

Nice place

Resort was beautiful but the rooms can use carpet updates they were old and dirty around the bed get rid of the area rugs. Otherwise nice hotel.

Friends_and_family Family

10/10

Exceptional

09 Sep 2022

Nick

We had great customer service at the resort and really enjoyed the On the Rocks tasting! Frank and Juan Carlos were great representatives!

Leisure Partner

10/10

Exceptional

06 Sep 2022

Cheryl

I'm so elated that I chose this hotel because everything was absolutely amazing; everyone was very friendly and professional, from the bellmen to the spa staff. I will highly recommend this property to all my friends.

Leisure Self

10/10

Exceptional

30 Aug 2022

Caroline

Exceptional Property!

Excellent customer service everywhere we went on the property. Had a room very close to everything.

Business

10/10

Exceptional

24 Aug 2022

Chris

Loved the views and access to the parking area / pool.

only improvement, the business center was quite small and maybe more smaller break out meeting rooms for those that need to do some work. i was not able to use my lap top in the conference rooms, since i was not there for a convention. i could only use my hotel room when where my wife and children were sleeping and needed some alone time for work.

Leisure Family

10/10

Exceptional

11 Aug 2022

Kelly

Great stay, beautiful grounds, and friendly staff. View from our patio was gorgeous. Our only slight downfall was that the bathrooms seemed a tad old. Would still definitely stay again!

Leisure Partner

10/10

Exceptional

22 Jul 2022

Walter

This place was great! It was clean, relaxing, and everyone was so friendly. Their customer service was on point. We will return there in the future!

Leisure Family

10/10

Exceptional

15 Jul 2022

Marek

Beautiful place!! Super friendly staff, let me check in early at no additional charge.

Leisure Family

10/10

Exceptional

09 Jul 2022

christina

Awesome

Leisure Friends

10/10

Exceptional

02 Jul 2022

milind

Relaxing staycation.

It was very delighting, relaxing and enjoyable staycation.

Partner

10/10

Exceptional

13 Jun 2022

Mikell Hammond

Beautiful property, extremely friendly and helpful staff

Leisure Self

10/10

Exceptional

25 May 2022

Michael

Excellent accommodations and property located in a beautiful area in Phoenix/Scottsdale.
Room amenities were plentiful, and the gardens were very attractive, well-maintained and very eco-sensitive.
Looking forward to returning.

Leisure Partner

6/10

Pleasant

28 Mar 2022

marion

it is way too large and confusing to get around,Restaurant dining is limited only 2 restaurants for such a large property, not a lot of choices for food.Did like the spa

Leisure Partner

10/10

Exceptional

24 Mar 2022

Lori

Great property!

Leisure Family

10/10

Exceptional

28 Feb 2022

William

Liked the property

Great location

Leisure Self

10/10

Exceptional

28 Feb 2022

Daria

Hadn't been back to Camelback in about 20 years. It was a nice reminder of why I fell in love with it the first time. Although our room could use a little freshening up, the spa, restaurant and amenities are perfection! Great visit!

Leisure Partner

10/10

Exceptional

14 Feb 2022

David

Great resort

Leisure Partner

10/10

Exceptional

26 Jan 2022

Barb

This property is 5 Star! From the cleanliness, the incredible staff and the food! Live music on the patio at nights was lovely as well. We will definitely be returning to this resort - but this time we will bring the whole family. The grandkids would love the pool area!

Leisure Partner

8/10

Excellent

18 Jan 2022

Shawn

Incredibly beautiful. Enjoyed restaurants. Considering the price we paid, Disappointed with how small the room was, how easy it was to hear next door conversations/snoring, and that we didn’t receive replenishments for toiletries despite staying for 3 nights.

Leisure Friends

10/10

Exceptional

12 Jan 2022

JAROSLAW

Great staff, amazing food and service. Place is spectacular and we received most beautiful welcome. Very grateful for making my daughter birthday so happy! Thank you so much!

Leisure Family

10/10

Exceptional

09 Jan 2022

Greg

Why we will return every year:

This was our second consecutive post-Christmas trip to the Camelback Inn, and we love it so much we plan to make it an annual tradition. It is beautiful, comfortable and relaxed. Importantly, it is not the least bit snooty.

Friends_and_family Family

10/10

Exceptional

28 Dec 2021

Theresa K

Wonderful

Leisure Family

8/10

Excellent

21 Dec 2021

Jeanie

We were charged twice for entire stay!

We were charged twice. We paid through Hotels.com, and that was acknowledged when we checked in. But when we received our invoice upon checkout we saw that we were charged again! It wasn’t easy to get this removed, as we had already left and were in our way to the airport. The front desk person was clearly not knowledgeable about check out procedures!

Partner

10/10

Exceptional

24 Nov 2021

Charlene

First Impressions Matter

We were greeted by Tom the moment we arrived, he explained everything we would need to know as first time guests. He helped us park our car while we checked in and was more than helpful.
We had a wonderful time!

Friends_and_family Family

6/10

Pleasant

07 Nov 2021

Michael A

I booked our stay at the JW Camelback 6 weeks in advance on Expedia to celebrate our Anniversary. I selected a king room. When we arrived they told us there were no King rooms left unless we wanted to move halfway into our stay. I showed them my confirmation of booking a King room. The clerk said those confirmations guarantee us a room but that the specific type of room is just a request and is based on availability with no guarantee. So we had to spend our anniversary in a room with 2 queens. Other than this big disappointment, the resort was very nice, very quiet, and very enjoyable.

Leisure Partner

10/10

Exceptional

04 Oct 2021

Heather

Beautiful property! Breathtaking!

Business_and_leisure Friends

10/10

Exceptional

27 Sep 2021

Peter

Property was beautiful and low key as the casita was cozy and really nice.

Leisure Family

8/10

Excellent

01 Sep 2021

Dona Maria Marica

Nice location, property was

10/10

Exceptional

31 Aug 2021

James Bruce

The phone rings forever before anyone picks up

Leisure Family

10/10

Exceptional

18 Aug 2021

Verified traveler

Location is ideal. Property clean, always. Nice pool. Love the Casitas!! Price is comparable to other resorts in that area, and better than a few of the other options.

Leisure Family

8/10

Excellent

13 Aug 2021

Verified traveler

We absolutley adored our casita room with private porch and super comfortable king sized bed. The layout was spacious and had great architectural details. The surrounding landscape was so beautiful that we slept with our curtains open so we could wake up to the view! The shower was fabulous as well. Our only complaint is that the room smelled a little musty, but it was very very clean. We chalked it up to it being an older property.

Leisure Family