Sonesta Suites Scottsdale Gainey Ranch

United States , Phoenix Area - AZ
SCOTTSDALE, 7300 E Gainey Suites Dr
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100 reviews shown

10/10

Exceptional

10 Jun 2026

Paul

Nice place to stay

Friends

2/10

Poor

10 Jun 2026

nina

One of the places we really enjoyed staying until this visit. Rude staff whobi believe is the bartender. Worst experience ive ever encountered. Won't be staying here anymore.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Coletta

We’ve stayed here 3x so far and will always come back. Very nice clean area, the hotel is very clean. The rooms are nice and spacious. We’ve stayed in both the one bedroom and 2 bedroom suites.
Love that breakfast is included and it is actually a very filling breakfast. Weekends you get bacon as your meat and the rest of the week it’s turkey sausage or chorizo sometimes both. You have a variety of breads and juices to choose from.
Happy hour is 5-6 pm everyday, chips, salsa and dip are provided. You get free drinks which include an alcoholic beverage.
The staff are all very friendly and helpful!

Family

8/10

Excellent

09 Jun 2026

Lindsay

The breakfast was tasty, the happy hour adequate, and the pool was a delight with music that was not too loud.

Family

10/10

Exceptional

08 Jun 2026

Sarah

This was such a nice stay! I’m local to Scottsdale, and wanted a little staycation after a lot of work travel, so I landed on the Sonesta Gainey Ranch. I stayed 5 nights. I’m so glad I did! This place exceeded my expectations. I work in UNHW travel and this place is on par with hotels that are much more expensive. The room was so nice, and it really was like a little apartment. Very clean and spacious. I was upgraded from a studio to a 1 bedroom, which was very cool. I had a view of the pool and loved it. It did get a little loud on Friday and Saturday night because of the onsite bar, but nothing too crazy. Just people having fun! The breakfast was a huge highlight, amazing hot food and lots of variety. They don’t serve the same breakfast twice in a row, so it was fun to have all sorts of food. They have healthy food options as well. The bed and the couch in the room were extremely comfortable, I was very impressed. I have a bad back injury and the furniture was such a relief after a long day of work travel. The pool area and Terrace Bar were lovely! Very resort-y vibes without the price tag. Happy hour was so fun! They have local wines and beer and yummy food from 5-6pm. Overall, a true 5/5 experience. I can’t wait to come back! Thank you Sonesta Gainey Ranch!

Self

8/10

Excellent

08 Jun 2026

Josh

All in all the property was very good. The fact that I couldn't add the stay to our account was annoying. All our other accounts allow adding no matter how it was booked.

10/10

Exceptional

05 Jun 2026

Italie

Love love everything about this hotel

Friends

8/10

Excellent

03 Jun 2026

David

Location, pool area, and room size were great!

Partner

10/10

Exceptional

02 Jun 2026

Mark

We really enjoyed our stay. The pool area was well maintained and relaxing. The happy hour spread and complimentary beverages was a nice surprise. The bed was comfortable. Would stay here again.

Partner

10/10

Exceptional

02 Jun 2026

Gloria

Excellent

Pet

10/10

Exceptional

02 Jun 2026

Earline

Front desk staff very nice and helpful. Cookies at the front desk are amazing ☺️☺️. Rooms are clean as well.

Family_with_children

10/10

Exceptional

02 Jun 2026

james

Great hotel at a nice location. Plenty of shops and restaurants nearby. Super nice room and hot breakfast is a good one.

Business

10/10

Exceptional

02 Jun 2026

MaryMargaret

Nice rooms, comfortable bed. Love the nightly happy hour-friendly host. Morning continental breakfast was one of the best I’ve had. Walking distance to Gainy Ranch, restaurants and shopping. Would definitely choose this property if we visit the area again.

Partner

6/10

Pleasant

01 Jun 2026

Stacy

The staff was nice and rooms were dated. Everything was clean. The food and happy hour was overrated. It was the same happy hour during my stay, nothing different. The breakfast was ok and the same. It would’ve been nice to factor in allergies and food most don’t eat. I would’ve been happy with regular sausage or bacon. My epi pen didn’t see the chorizo spices coming. The extra hidden fees were interesting. I stay various places 4-6 annually. I wouldn’t stay again knowing better places exist even without food. Orange Tree is nearby go there instead.

Family_with_children

10/10

Exceptional

01 Jun 2026

Giovanni

The location was great. You have everything near by

Family

8/10

Excellent

31 May 2026

Douglas

The facility was nice and clean. The pool area was well kept and plenty of chairs to use.
The breakfast was good. Kept running low on coffee and water.
Overall a very nice place to stay.

Family

10/10

Exceptional

29 May 2026

Shalya

This hotel really gave resort vibes. They have free breakfast daily plus happy hour 5-6pm that includes small bites (The spinach artichoke dip was🔥). Pool and hot tub were awesome! I loved my room it came with a whole kitchen and the tv was so clutch you can google cast right from your phone and stream whatever you want. This place exceeded my expectations and I will definitely be back again :)

Self

10/10

Exceptional

26 May 2026

Jennifer

My husband and I stayed here for a couple nights for our baby moon and it was such a great stay. We will definitely be back next time we’re in Scottsdale! The breakfast in the morning was so convenient and tasty considering that it is free! Hotel staff were super nice and helpful. The pool was relaxing and clean. Loved having a suite with a fridge and stove for leftovers after touring the town. Book this place you won’t regret it!

Partner

10/10

Exceptional

25 May 2026

Evnomia

Literally not enough stars in the universe to give them. Hands down best stay ever.
I travel a lot for work and play so I know what I’m talking about. Every single thing is thought out. Every single thing is in pristine working order. Every staff member is warm and happy. It’s beautiful and the breakfasts are top notch.

Self

10/10

Exceptional

25 May 2026

Carlos

This was or second time staying at this property. Property is outstanding!! Great customer service. Spacious rooms well maintain. Love the happy hour! Will definitely be back..

Family_with_children

10/10

Exceptional

24 May 2026

Shannon

Great place

8/10

Excellent

24 May 2026

Jeff

There was a hidden fee charged by property for towels by pool. Also our cabana are was full of debris from tress ect.

Partner

8/10

Excellent

23 May 2026

Dijana Baltic

Cold pool. Heat had apparently broken a week or so before and it was clearly still having issues. Breakfast and happy hour were great... staff was attentive. Room was great...pool was a big disappoint for the entire trip though.

Partner

10/10

Exceptional

22 May 2026

Caroline

The best hotel experience we’ve had in along time. Room and staff were exceptional. Would highly recommend to anyone travelling to Scottsdale.

Partner

8/10

Excellent

21 May 2026

Melissa

We upgraded to the two bedroom two bathroom suite and that was a great move. We had a balcony overlooking the courtyard/pool and there was plenty of space for three of us. The beds were comfortable, good amenities, walkable to a grocery store and several shops and restaurants, and not far from Old Town Scottsdale. We had a kitchenette, though the dishwasher appeared to leak a little. We also found a few food trash items in the room when we arrived (chips on the floor), so we decided to wipe down all the surfaces. It appears a child (or several) stayed in the room previous to us. Great staff and the happy hour and breakfast were a nice touch.

Family

10/10

Exceptional

21 May 2026

Frank

Nice courtyard

Partner

10/10

Exceptional

20 May 2026

Karla Fabiola Villalta

Beautiful space over all! Lovely time staying here.

Family_with_children

10/10

Exceptional

20 May 2026

Mark

OurFourth trip, there and everything is on point

10/10

Exceptional

18 May 2026

Pamela

Excellent stay and the breakfast was extremely nice. This was the best value of our entire trip.

Partner

10/10

Exceptional

17 May 2026

Juan

There's a bit off work being done in the parking area but everything was excellent.

Self

10/10

Exceptional

17 May 2026

Amy

Loved the pool and courtyard

10/10

Exceptional

16 May 2026

Katherine

The suite was a nice size, the kitchen was a lot larger than I anticipated, the shower was also nice, and I appreciated the gym on site. No complaints!

Partner

8/10

Excellent

16 May 2026

Nicole

The king bed suite was spacious however the rooms could use an upgrade.

Self

10/10

Exceptional

14 May 2026

Robert

We loved our stay here! Beautiful pool area! Full hot breakfast buffet with lots of options. Staff was friendly and welcoming. Our room was older but bed was good and everything well maintained. Highly recommend!

Partner

10/10

Exceptional

12 May 2026

Etella

2 bedroom suit was great

Family

10/10

Exceptional

10 May 2026

Rodney

Extremely nice front desk staff!

Partner

2/10

Poor

10 May 2026

Rosario

Property is beautiful, Rooms are old and outdated. Breakfast was cold and we paid extra for courtyard view. That was a joke! we got a view of a roof to the outside bar and if you squint you could see the pool at a far distance. We did complain about it. Front staff didn't seem to care. Very unhappy.

10/10

Exceptional

06 May 2026

Svetlana

Sonesta Suites Scottsdale Gainey Ranch is a beautiful, clean, and well-kept property. Overall, we had a very nice stay. The only thing to note is that we visited during spring break, so the hotel was quite busy with many kids around. If you’re looking for a quieter, more relaxing stay, this may not be the best choice during that time of year. Other than that, it’s a lovely hotel.

Friends

8/10

Excellent

05 May 2026

Linda

Great location. Friendly staff. Lovely pool area. The free breakfast not great if you are looking for protein. Rooms need a refresh.

Partner

8/10

Excellent

04 May 2026

Mary

The room size is larger than most hotels and was clean. The kitchenette had a full size refrigerator, single cup Keurig, 2 plates, 2 forks, knives and spoons. The dishwasher and the garbage disposal did not work. The free breakfast was similar to most free breakfasts in other hotels. The pool area is very nice and the hotel is located next to a shopping complex with a Sprouts grocery store and the Village Tavern restaurant which had a nice happy hour and good food.

Partner

10/10

Exceptional

03 May 2026

Junli

Free breakfast and happy hour,perfect!

Family

10/10

Exceptional

02 May 2026

Herbert

Yes

10/10

Exceptional

01 May 2026

Lauren

Loved our stay!

6/10

Pleasant

29 Apr 2026

Timothy

It was a quick trip. I didn’t use most of the facilities. The property was clean and the staff I interacted with was great.

Self

8/10

Excellent

29 Apr 2026

Samone

Pretty good
But the hot tub did not look clean enough to go in

Family

10/10

Exceptional

28 Apr 2026

Valerie

Breakfast was fresh and good.. the happy hour was nice with fresh veggies chips and dips and very good

Partner

4/10

Poor

26 Apr 2026

Seina

Arrived to find that their system had been down for an hour. They were telling customers they could cancel their reservation and go somewhere else. wWe had to wait about an hour for the system to come up. They couldn’t accommodate us and just give us an empty room and figure it out later. We were there for a show on the next night. It’s a good thing we didn’t arrive the same day as the show. Everything else about the place was nice and convenient location.

Family

10/10

Exceptional

25 Apr 2026

Emanuele

Clean room and pleasant staff and breakfast.

Family

10/10

Exceptional

24 Apr 2026

Kim

Great clean place to stay. Wonderful service and amenities.

Self

8/10

Excellent

22 Apr 2026

Greg

The room and bed were very comfortable. The plumbing had an odd noise that would start up but not from our use of the water. The staff was okay but every time I stepped up to the customer service counter I did not feel like I was the priority.

Family

6/10

Pleasant

22 Apr 2026

Joseph

The toilet in our room was a wobblier- It needed to be tightened up. Staff was GREAT!! Very accommodating to my difficult wife. lol

Partner

8/10

Excellent

21 Apr 2026

Arthur

Bed was too soft for me and had a very sore back in the mornings. Really my only complaint

Partner

10/10

Exceptional

21 Apr 2026

Myles

Excellent breakfast , happy hour, awesome staff

10/10

Exceptional

20 Apr 2026

Edisa

We had an excellent experience at Sonesta. It was our get away weekend and

10/10

Exceptional

20 Apr 2026

James

Great breakfast. Our families second stay. We will be back.

Partner

4/10

Poor

19 Apr 2026

Melissa

Breakfast was good but staff were abrupt with closing. Literally removed coffee pot while I was in line. Management was kind and gave kids bears, but cleanliness was an issue esp rooms/bathrooms.

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Wade

Getting older but nice

Family_with_children

10/10

Exceptional

17 Apr 2026

Lee

Beautiful property in great location. Good breakfast (although I wish it were open past (9:00 am) and happy hour.

Partner

2/10

Poor

14 Apr 2026

Charlie J

we had room booked from the 8-12th. however after arriving, and going to the room, i couldn’t stay any longer. The couch in the common area was disgusting and unfortunately after i sat on it, the entire night was spent in the shower. i was getting bit by something. i don’t want to know, we wound up booking somewhere else, and working on getting the refund. biggest issue with expedia. i cannot recommend this place at all

Partner

10/10

Exceptional

11 Apr 2026

Eugene

Great resort like feel... terrific and friendly staff, delish breakfasts, and awesome pool-hot tub! Perfect getaway. 😊

6/10

Pleasant

10 Apr 2026

Samantha

The rooms are very very old and in need of upgrading but wouldn’t be so bad if they were cleaned properly. The pipes banging when you use the sink are disruptive and then the ones above banging in the night when people use the washroom. Curtains are stained and old. There is no oven despite there being a kitchen, the remotes were dirty and the dishes were dirty from previous use. Dirty elevator with no safety buttons in tact. Staff were hit or miss, one day good one day terrible.
Pros: pool was nice and free breakfast and happy hour were good

Family_with_children

8/10

Excellent

08 Apr 2026

Stacey

Cleaning service comes to room every other day.

10/10

Exceptional

08 Apr 2026

Colleen

Place was awesome!!! Nice pool nice bar area and free happy hour and free breakfast!!! This place is a resort not a hotel!! Had everything plus more!!! Highly recommend!!! Even let us check in early!!! 10/10

Partner

8/10

Excellent

08 Apr 2026

Mark

Property is well maintained, and the room was very nice

Family

10/10

Exceptional

08 Apr 2026

elise

We had some issues in the bathroom upon check in. The TP holder crashed to the floor and the toilet is a little wobbly. We were able to get the holder fixed. We asked housekeeping to clean the mirrored closet doors as they were covered in dots.
Also always had to ask for another set of towels as there were 4 of us and 3 sets of towels.
The rooms ate also very short in outlets for charging devices. With 4 people we had a lot of devices that needed plugging in. Had to have them in the kitchen.
We loved the breakfast and that there was a menu change every day but thechours are too short. We had to jump out of bed and get our food and bring it back to the room. I think that area is prone to more people on vacation not business people. We like to sleep in and relax!

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Douglas

Clean room, nice grounds, great location to enjoy Scottsdale. Some kitchen features in the room seemed a bit dated, but it did not detract from stay.

10/10

Exceptional

07 Apr 2026

Natasha

We enjoyed our family vacation in a two bedroom suite.
The swimming pool was great and well maintained.
The staff was very friendly and helpful.
The lobby/pool bar had great service. Shad and Richard made our stay great with good bar service.
The breakfast options were endless and the pancake bar was great with all the topping options.

Family

10/10

Exceptional

07 Apr 2026

Kristin Lynn

We had a great stay! The staff was very friendly and we were given a wonderful room upgrade without even asking! Happy hour and breakfast were both nice to have. The pool was a very nice size, although it was a bit chilly. The location can’t be beat and I would definitely return here!

8/10

Excellent

07 Apr 2026

ben

Slightly confusing room type - thought it was 2 queen beds and a king bed but it was 2 queen beds and sofa bed so check carefully on listing
Asked for extra duvet at reception for sofa bed and was told cleaning staff had gone home.
Could have been friendlier
Breakfast was good for complimentary
Sunbeds by pool in short supply and ran out
Useful that the pool opened early

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Cristal

Staff was nice
Breakfast was okay
Pool was cold
Elevator was broken
Shower drained pretty slow
Beds were comfy and the kitchen was nice

Family_with_children

8/10

Excellent

06 Apr 2026

Tonja

It's pet friendly

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Javaid

Yes

6/10

Pleasant

03 Apr 2026

Laurie

The breakfast was good. The kitchen was not well stocked…2 plates, 2 forks… the staff was great.

Partner

8/10

Excellent

02 Apr 2026

Sean

Breakfast and happy hour were awesome

Partner

10/10

Exceptional

02 Apr 2026

Martin

The staff was really friendly and helpful. The rooms were nice and the outdoor courtyard was beautiful. Location was great too.

Family_with_children

10/10

Exceptional

02 Apr 2026

Nicola

I stayed for three nights with my 16 yo daughter. Great place for a mother/daughter trip! The breakfast had variety and was very well attended to, the pool area was clean and well-maintained, and the rooms were comfortable. Staff were very friendly. I would definitely stay here again!

10/10

Exceptional

29 Mar 2026

Nan

Great layout and amenities. Hallways are a bit long and dark, could use some refreshing Breakfast buffet good

10/10

Exceptional

28 Mar 2026

Brian

Good

8/10

Excellent

28 Mar 2026

Jimmy

Great overall value and the happy hour is a cute touch. Kids loved that part of the early evening.

Family_with_children

8/10

Excellent

27 Mar 2026

Ronald

Didn’t come to clean my room til almost 4 pm. Originally left 1 washcloth in the room for three of us. Had to call room keeping and of course didn’t speak English. Then no communication between that housekeeper and the lady that came to clean the room as she also gave me new towels.

Family_with_children

10/10

Exceptional

27 Mar 2026

Karlene

Great breakfast and happy hour.

10/10

Exceptional

24 Mar 2026

Carla R

Very clean, friendly staff, nice amenities and close to everything. Could use a refresh, but overall very happy with our experience.

10/10

Exceptional

24 Mar 2026

Nancy

The staff was friendly and very accommodating. The rooms were great and the grounds were beautiful.

Family

10/10

Exceptional

22 Mar 2026

Stacie

Loved the hot cookie, the breakfast and cocktail hour.

10/10

Exceptional

22 Mar 2026

Madhavi

Great property, pool area was lovely, 2 bedrooms with 2 bathrooms was perfect for our family of four. Enjoyed the free breakfast and happy hour, staff was great.

Family

8/10

Excellent

21 Mar 2026

Jennifer

Everything was clean and all staff friendly It was very hot during our stay so I believe they filled very cold water in the pool Other than kids hard for adults to take that much cold water But overall a great experience

Partner

8/10

Excellent

19 Mar 2026

Jennifer Lynn

It was very nice and comfy pool was a little cold but I'm sure it won't be soon

Partner

6/10

Pleasant

18 Mar 2026

Leigh A

The pool was freezing - very uncomfortable. But the pool area was nice and the hot tub was fine. The rooms are quite outdated and could use a refresh. Staff was adequate, but not overly friendly or anxious to make your stay the best it could be. Wonderful location - central to all things Scottsdale. Sprouts Grocery walking distance was amazing.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

michael

great stay, pool should be heated, great surroundings

Partner

6/10

Pleasant

16 Mar 2026

Giordan

Pool was not heated, contrary to what they advertised. The bar/restaurant was closed for dinner, also contrary to what was advertised.

6/10

Pleasant

15 Mar 2026

William

Property is nice just out dated. I requested and paid for a courtyard view suit with a balcony however I had a small room with a view of the roof. Could t see the courtyard or pool as requested. Staff was friendly but cost of everything high.

6/10

Pleasant

14 Mar 2026

Mark L

The hotel, property, and surrounding area were truly wonderful. Everything was clean, well‑kept, and inviting, and the staff were consistently warm and helpful throughout my stay. It’s a beautiful place to relax, and the overall atmosphere made the trip very enjoyable.

My only real disappointment was the bar being closed except during Happy Hour. I was told this was due to staffing issues, but it still impacted my experience. When I choose a hotel, two things matter most to me: location and whether it has a bar. After a long day, I really look forward to unwinding with a cocktail on‑site, so having the bar unavailable for most of the day was a letdown.

Overall, it’s a great property with excellent staff, but the limited bar hours kept it from being the perfect stay.

Partner

6/10

Pleasant

14 Mar 2026

joey

Poolside bar was not open, pool not heated and no towels in the room. Towels finally arrived for 1 person and had to call again for 2 more sets.

Friends_and_family Friends

8/10

Excellent

13 Mar 2026

Elizabeth

No coffee in room.

Family

8/10

Excellent

12 Mar 2026

Janet

Late check in do to delayed flight and we had been shut out. We had to wait over 30 min for commuter to finish its closing. We were then charged for that night again.

Family_with_children

10/10

Exceptional

08 Mar 2026

tami

Clean and beautiful grounds.

Family

8/10

Excellent

08 Mar 2026

Laurie

Beautiful grounds, convenient parking, nice location next to a shopping/dining area you can walk to. Rooms could definitely use some updating.

Partner

6/10

Pleasant

06 Mar 2026

Jill

Pool area very nice. Breakfast was good. Happy hour was fine. Room was very small and needs updating as well as window cleaning.

Partner

8/10

Excellent

02 Mar 2026

Michael

Have stayed here several times over the last couple of years. Some of the perks are good;
Breakfast buffet and happy hour. Non service
Of rooms not so much. Stayed 4 days and
Requested service on 5th, now 3:10 PM and
Nothing as yet. Think there should be regularly scheduled room service as in most hotels.

Partner

10/10

Exceptional

02 Mar 2026

Jerry

Pool was amazing and never any issues finding a seat and you can’t beat happy hour!

Partner