North Shore Hotel

Australia , Sydney - NSW
NORTH SYDNEY, 310 Miller Street
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100 reviews shown

10/10

Exceptional

15 May 2026

Kathileen

So friendly and finally everything listed was open and working

Family_with_children

10/10

Exceptional

14 May 2026

Devin

Nice clean hotel. Nice pools. Funny policies on debit/credit card. They would not allow my wife (who was with me and had her ID) pay the resort fees of on her card.

This led to overly complicated check-in and might prevent us from staying in the future. We have never had this problem with Ocean Reef down the street.

Also, someone kept ding dong ditching our door in the middle of the night. Security being more present would have prevented this

Overall not a horrible stay but probably wouldn't return to this location

10/10

Exceptional

13 May 2026

Jordan

This would be the third time I’ve stayed at this location and we always have the best time this time. I took a few videos and I will be uploading a legit review on TikTok. Hopefully y’all will see it. I will definitely tag y’all. Thanks again for having my family and showing my kids a wonderful time with the polls and water parts you have available.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Yareimi

Great service for price !!

Friends_and_family Family

8/10

Excellent

12 May 2026

teresiah

The view of the beach from my roomwas incredible

Family

6/10

Pleasant

10 May 2026

Anna

The floors were sticky and turned our feet black. The toilet kept getting stopped up, but eventually went down. The tub would not drain the entire time we were there.

6/10

Pleasant

10 May 2026

Skylar

Was fine. Very basic and no cold water for shower our 2nd day. Nice access to beach, good if you aren’t in your room a lot!

Friends_and_family Family

10/10

Exceptional

10 May 2026

Rebecca

Pleasantly surprised with how spacious the room was.

Partner

6/10

Pleasant

10 May 2026

Kevin

The hot tub was out of order during my stay and that was mainly what I was looking foward to

Partner

2/10

Poor

08 May 2026

Amanda

Staff was good, room wasnt up to date, heard knocking all nite.

Family_with_children

4/10

Poor

05 May 2026

Najah

The rooms are okay resort is right on the beach

Partner

2/10

Poor

01 May 2026

gabriel

The pictures lied about how the place really looks . And also outdated stuff

10/10

Exceptional

01 May 2026

Arianna

Easy access to the beach

Family_with_children

10/10

Exceptional

30 Apr 2026

Ahmed

Recommendation the pool need to be whit hot water

Family_with_children

6/10

Pleasant

29 Apr 2026

Revecca

Room was ocean view so not bad but was right over the restaurant so all we could hear was there fans. Room floor needed a good mop. Found a dirty shirt someone else left. Tub was so slippery i fell stepping in. The hot tub was nice only half the jets was working. The indoor pool needs a cleanning it was green. Playing in the new arcade it was fun just dont expect any prizes unless you play alot. There is no daily room service. You have to take your own trash out an get fresh towles an such. This is the 4th time i have stayed here an it seems the room quality is getting worse an worse. The staff is friendly an helpful.

Partner

10/10

Exceptional

29 Apr 2026

Tammy

very nice location, restaurants within walking distance. pools, the beach, breakfast was good

Family_with_children

2/10

Poor

27 Apr 2026

Amanda

Checkin not friendly. We were the only ones checking in and got rushed. Our room didn’t get cleaned. We booked for two nights. We left early and didn’t stay the second night. Horrible

Partner

10/10

Exceptional

26 Apr 2026

lawanda

Nice but I didn’t find the pool or activity swim for the kids

10/10

Exceptional

25 Apr 2026

Abdelali

Great hotel for families with kids , the hotel pools and jacuzzi was enjoyable, the hotel restaurant had a great menu .. I would definitely book again here in future.

Family_with_children

4/10

Poor

25 Apr 2026

Samantha

Not the greatest. Night crew was not helpful with noisy pool goers after hours

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Larry

Loved the staff: helpful, friendly and willing to help! Clean room , very convenient to places to eat and shop

Partner

10/10

Exceptional

20 Apr 2026

Tashee

Definitely coming back

Partner

6/10

Pleasant

19 Apr 2026

Meshco

The room was clean and overlooked the beach.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Constance

Good

Family_with_children

2/10

Poor

19 Apr 2026

Amanda

The check in was quick and easy. Room was disgusting! Including roaches in the room, rubberbands with hair on the balcony, snack paper on the balcony, stained sheets, etc. Asked to be switched to a different room but they were overbooked. 0/10 do not recommend

Partner

2/10

Poor

19 Apr 2026

Ehui

I had a very disappointing experience at this hotel and would not recommend it to anyone.

The room was clearly not cleaned properly. The floors were dirty, the sink had visible grime, and I even found leftover items from a previous guest, which is completely unacceptable. It made the entire space feel unhygienic and poorly maintained.

On top of that, the room had a strong, unpleasant odor that never went away during my stay. To make matters worse, the noise levels were terrible—constant disturbances made it very difficult to relax or get any rest.

Overall, this stay fell far below basic expectations for cleanliness and comfort. I will not be returning.

Partner

2/10

Poor

17 Apr 2026

Keith

They need to clean room better mop floors and change the sheets on the bed. Also telephone was not working engineers department have a quick response time and very professional Thanks Ed for try to help me get bedding sheets and mattress covers changes.

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Bonique

Viewing of the beach was nice

8/10

Excellent

15 Apr 2026

Deanna

It could be better

8/10

Excellent

15 Apr 2026

sai kumar

overall its oaky

Family_with_children

6/10

Pleasant

14 Apr 2026

Marcia

Staff was great.

Friends_and_family Family

2/10

Poor

13 Apr 2026

Babita

I would not recommend staying here with children..room out dated n old smells tricky , bathroom dirty,stains, and sticky, toilet have scratches and stains, wash sink rustic and has an odors , pool dirty ,hair floating no smell of chlorine, arcade closed at 7pm, lazy river shorts, water park ok ,lots of seating in the pools area, receptionist rude and un professional, beach lovely, for a beach front hotel the need to do better, they houses keeping used a shopping carts as a cleaning cart 😀 the worse i have seen, oh not forgetting sink clogs

Family_with_children

6/10

Pleasant

12 Apr 2026

Traywick

My family was very disappointed with the beds. It was like you were sleeping on the springs themselves. They did not allow us to sleep very well. We was expecting more from the room and the bathroom. As a man I could not raise my arm do to the low ceiling. The TV could have been better. Truly if this is called a quality stay just to relax and hear the sound of the ocean, this is an overrated stay. Never stayed at a hotel where you have to take out your own trash. We were really very disappointed for the money.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Roshelle

The pool side was comfortable the ocean front view was amazing and I’m not sure of the front desk clerk name, black guy with a Jamaican accent that worked the night shift he was definitely immaculate front desk clerk he made my stay so comfortable I would definitely go back to stay again

Partner

6/10

Pleasant

12 Apr 2026

Brittney

The stay was okay… the only thing is when it’s time to just chill in the room you can’t change the tv channel to connect your game and play and also we had a very hard time finding a park we paid for the parking permit but couldn’t park in the right area because they had other people with out a parking pass park in the area and also the waterpark DO NOT look as pictured overall the stay was okay the view was beautiful!!!

Family_with_children

6/10

Pleasant

10 Apr 2026

Lawanda

Rooms was clean,staff was very nice,outdoors pool was clean and the beach view was fabulous

Friends_and_family Family

4/10

Poor

10 Apr 2026

Catherine

Communication was horrible, no one cleaned our room we were there Monday to Thursday couldn’t get any face towels to our room no one let us know where the waterpark was we never got a chance to even go there

Family_with_children

10/10

Exceptional

10 Apr 2026

Patricia M

We had partial beach view, but it was still stunning. Our only complaint was how soft the beds were. We are used to a firmer mattress, so our sleep wasn't as good. With the dredging that has been done, we were delighted to find LOTs of sharks teeth lying on the white sand, didn't even have to go to the water to find any.

Family_with_children

4/10

Poor

09 Apr 2026

Melissa

Kind of a gross resort. Check-in was late and the front desk staff snippily said check in “starts” at 4, not guaranteed to be ready at 4. The common areas were gross and dirty and smelled poorly. Amenities closed earlier than advertised. Room was quite dirty: a man’s swim trunks in the safe, skittles on the floor. Telephone didn’t work, remote for tv was missing, those these were fixed after I managed to get through to front desk.

Great location and views of the ocean, though.

There are certainly better resorts for a similar price in MB; this one was just fair/poor.

Family

10/10

Exceptional

09 Apr 2026

Whitney

Lots of things to do, places to eat and an amazing friendly staff!

Family_with_children

10/10

Exceptional

08 Apr 2026

Suryam

Good

4/10

Poor

08 Apr 2026

Charelle

No kitchen and no bar

Family_with_children

8/10

Excellent

06 Apr 2026

Ana

Very good service and everything is very clean

6/10

Pleasant

06 Apr 2026

Danielle

I would say I stay wasn’t terrible it was definitely a good trip. I think for that much money a night for one day the pictures on the website is not the actual hotel. Everything is so out dated in that hotel. I feel the owners are making enough money to update that hotel. The staff was cleaning and very nice it was clean it’s just oldddd and the ac in the rooms are horrible it’s so much stuff on it that looks bad. The lady in the front with braids was so nice and friendly. My only complaint is the place need to be updated VERY badly if you going to charge that much an day

Family_with_children

6/10

Pleasant

05 Apr 2026

Anton

Property was nice and all I didn’t like they wouldn’t come clean the room or anything. The water park didn’t work which is the reason we went. It only worked the last day we was there so the kids didn’t get to enjoy it like they should’ve. That part really suck because we came so far just for it to be down.

Family_with_children

6/10

Pleasant

05 Apr 2026

ANGELA G

The floor in the room was so dirty and hairy!!! My sister stayed 3 doors down and hers was the same, but she also had some mud on hers. Clearly they were not swept nor mopped. I asked for a mop, but was told its dirty because of the type of floor it is (that was new to me!!). There were 3 in my room but only 1 washcloth in bathroom. Asked for more and was told we can only get 4 the next day (good thing I always pack some) but they should have been provided! I don't reuse without washing them at home, don't feel I should on vacation either. The freezer in our room was filled with ice, like frozen over- we couldn't use it at all. There was hair and 2 stains on the sheet on one of the beds. The headboard is a wipeable "plastic" material but it was dirty/stained to the point where I refused to touch it. We were only on a 2 night stay but I have absolutely NO plan of ever staying here again!

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Amari

Great , affordable

Self

2/10

Poor

05 Apr 2026

Jessica

The room was dirty. Walls dirty. Couch dirty. Phone did not work. Tv did not work. Check in their card system was down and that’s considering I tried to check in at 6pm.

Would not stay here again due to cleanness. It was not even the bare minimal

10/10

Exceptional

05 Apr 2026

Rosemary

I was surprised with the many things they had that I barely left the property lol. Definitely will be back next year! Got the ocean view and it was beautiful!

Self

6/10

Pleasant

04 Apr 2026

Cecelia

Could have been a lot better. Way overpriced for the service you get. No house keeping unless you ask for it and then they add an extra charge. When we left we had to take our trash out to the trash bin on the floor we were staying on. Last night was bad. The people in the the room next to us were extremely loud. Yelling and cussing at kids and each other and vice versa for almost 3 hours. Will not stay there again!

Family

8/10

Excellent

03 Apr 2026

Adrienne

The hotel was nice and convenient. The staff was knowledgeable and helpful. We wanted to visit the waterpark on the first day that it opened, but it looked like they were still cleaning it and working on it and we weren’t able to go.

Family_with_children

6/10

Pleasant

03 Apr 2026

Arun

Nice views, ok rooms.

Family

10/10

Exceptional

03 Apr 2026

Jean

Definitely will come back

Family_with_children

6/10

Pleasant

02 Apr 2026

Kristin

The waterpark was closed during our stay which was not advised during our booking process. It needs to be advised when the waterpark will be open. The cleanliness of the room was mediocre and the lack of hospitality has determined we would not return.

Family_with_children

8/10

Excellent

01 Apr 2026

Johnny

Not our first time staying at this resort but unfortunately the resort was not as clean as it should have been. The floors were dirty and there was dirt all around the lobby and elevators. I

6/10

Pleasant

30 Mar 2026

Christy

No hot tub was cold

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Deanna

Ocean front room (awesome) room clean, great atmosphere

Family_with_children

10/10

Exceptional

24 Mar 2026

Aquicha

Staff was amazing. I was surprising my husband, so I asked the front desk to help me coordinate that and they did with no problem. Everything was wonderful and we will definitely be back!

10/10

Exceptional

24 Mar 2026

Dorothy

Clean room no noise very friendly staff I will be back

10/10

Exceptional

22 Mar 2026

Angela

The place and atmosphere was great . 10/10

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Sheila

Wonderful

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Christina

Great location to boardwalk. All the amenities available and the balcony and view were excellent. Parking was very confusing though.

10/10

Exceptional

20 Mar 2026

Lauren

Clean room

10/10

Exceptional

18 Mar 2026

Shakela

The stay was wonderful.

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Tony

Very clean, friendly staff, everything worked properly. Only ding I have and is uncontrollable on the resorts part is that the very large dredging equipment was right on the beach in front of the resort and we couldn't get to the beach by the resorts walkways, we had to walk down to the walkway in front of the next establishment.

Partner

6/10

Pleasant

27 Feb 2026

Theodore

Not sure how I feel about this place,I stayed with family of four and chose it for everything to do in the facility since weather was cold and rainy ….The price during poor weather or winter months is DEFINITELY NOT WORTH IT…( water park closed for season should have been posted on site at least not that I saw during my booking search)) arcade,golf,and indoor pool was available (cost not a lot but still more money) breakfast buffet (again more money) was smaller then most continental breakfast and in completely different buildings.
STAFF AND CLEANLINESS WERE THE ONLY THING I HAVE NO COMPLAINTS ABOUT.
DO GO TO THE NAIL SALON DURING YOUR VISIT VERY GREAT PRICES AND WILL DEFINITELY RECOMMEND TO ANYONE

Family_with_children

10/10

Exceptional

20 Feb 2026

Susan

Spotless and great staff

8/10

Excellent

17 Feb 2026

debra

Floor was not really clean

Friends_and_family Family

6/10

Pleasant

17 Feb 2026

Kavita

Very rude front desk employee that was uninviting, on her phone instead of greeting us, made a comment about not finding the correct parking lot, and could not properly explain booking information. Manager was called in (she was very friendly) and was able to provide clarity and actually answer questions with a smile.

10/10

Exceptional

15 Feb 2026

Sheree

The room was very clean. The staff is friendly. I enjoyed my staying at this hotel. I will definitely be staying at this hotel again.

Friends_and_family Family

4/10

Poor

15 Feb 2026

Samantha

Did not like the location or room
Stayed in the penthouse, bathrooms too small, tubs outdated, were suppose to have queen size beds, they were full size and uncomfortable, had to walk stairs to get to penthouse, not good for my knees, could not le room

Partner

6/10

Pleasant

19 Jan 2026

Robert

Staff is very courteous. Nobody came into clean the room the 4 nights that I was a guest. The room is adequate. Quite Spartan. Also the TV never worked. I haven't seen snow on a TV from interference since I had rabbit ears on my old TV. The location was great for the conference I was at. I will stay again next year at the same conference but the accommodations are mediocre.

Business

10/10

Exceptional

21 Dec 2025

Michael

Great time staff nice and clean rooms 👍

2/10

Poor

10 Dec 2025

Suman

This is worst hotel i have ever stayed. The hotel does not look like the pictures at all. Pretty old hotel. I won't recommend this to anyone

8/10

Excellent

01 Dec 2025

belinda

The property was very convenient and I like that restaurants were really on the property. Ice cream and pizzeria as well as a Mexican and fine dining. I loved the property however be careful going on the patio. My husband tripped over the rise between the slide door and broke three ribs.

Partner

10/10

Exceptional

28 Nov 2025

Eddie

Great room and staff

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Chelsea

Great space for kids

8/10

Excellent

24 Nov 2025

Michael

Beach view was excellent

Leisure Family

2/10

Poor

23 Nov 2025

David

The room lost power in the morning i went down and they gave me a new room i switch rooms the new room for some reason only had hot water .went down explain I had a 1 and a half year old and we didnt want her to get burnt they said they could not switch rooms since we switch I said ok I would like a refund .well that changed things .they called security witch I thought was insulting and had them take me to 2 rooms to verify the conditions well to there surprise security came back and said it only has hot water we then went to two more rooms we did find a room with cool water.with all that being said we mist the sun rise witch was why we wanted to go.That after noon I went down to talk with the manager and she said since i used hotels.com there was nothen they could do for me.To say the least ai wasted my whole weekend.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Jonathan

It was a nice clean property. Definitely going back

Leisure Self

10/10

Exceptional

10 Nov 2025

Heather

Room was great, staff pleasant. Everything we could want and or need available.

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Australia

Nice place, balcony, small fridge. Could use a deeper cleaning technique.

Leisure Family_with_children

8/10

Excellent

21 Oct 2025

Angel

Corner room couldn’t see sunrise from window

Friends_and_family Family

4/10

Poor

19 Oct 2025

Mary Etta

Booked & paid ahead for oceanfront. Did not get oceanfront. Went to store. Arrived back to find we had been locked out of our room. Front desk attendant said she locked us out because initial check in attendant ad given us the wrong room. I told her I paid for oceanfront & wanted oceanfront. She just handed us new keys to the wrong room. People across the hall smoked weed in the building, which made the experience even worse. This is an annual trip, and we will be staying elsewhere going forward.

Friends_and_family Friends

8/10

Excellent

14 Oct 2025

Janice

My room was very clean, staff could have been a little more friendly, beach views were nice, and breakfast was 8 out of 10

Partner

8/10

Excellent

13 Oct 2025

Edgar

There was a storm the weekend my family was there so we were not able to enjoy all the amenities. Overall, the staff was friendly. The indoor swimming pool was clean and fun worthy.

Leisure Family_with_children

8/10

Excellent

12 Oct 2025

Tiffany

The overall experience was good with the exception of the rain. The staff was very friendly and accommodating. The only thing is we rented the penthouse suite and it did not provide everything it said it would have. Also it was no complimentary breakfast

10/10

Exceptional

10 Oct 2025

Deborah

great staff, friendly, knowledgeable and efficient!

Leisure Family

6/10

Pleasant

08 Oct 2025

Celeste

Every area looked and felt dirty and rundown

Business_and_leisure Friends

6/10

Pleasant

07 Oct 2025

Tonya

The hotel is outdated! The indoor pool needs some cleaning and repairs ! And out door furniture needs some updating! Room wasn’t not very clean and tub did not drain water and coffee maker was broken brought a ! new one which did not take the coffee they supplied ! The second shift girl was very friendly

Leisure Family

8/10

Excellent

06 Oct 2025

Lou

We had a great view of the sun rise from our room.

Leisure Family

10/10

Exceptional

05 Oct 2025

Martin

Weekend in Myrtle Beach @ North Shore Resort

My family arrived on Friday and stayed until Sunday!!! Wow!!! What a fantastic 3 day weekend!!! Carmen and Joy (Manager) definitely went well above and beyond on making our visit AMAZING!!! We shared 3 rooms - including 1 bedroom Penthouse!!! Ask about the Penthouse it was very roomy!!! Thank you again!!! Lazy pool, indoor and outdoor pools were great!!! Karaoke on Saturday night was fun!!! Beach Front and Ocean Views made it memorable for my entire family- we will definitely come back again!!! The Harris Family and friends.

Friends_and_family Family

8/10

Excellent

05 Oct 2025

jeff

It was ok would stay again

10/10

Exceptional

05 Oct 2025

Amanda

My new go to property when im in myrtle beach. If you haven't stayed here, its a must. Waterpark, indoor pool, outdoor pool, lazy river, arcade, etc.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Clarissa

The Beach was Beautiful

Partner

8/10

Excellent

05 Oct 2025

denise

Room was clean. Staff was friendly and helpful

Leisure Partner

8/10

Excellent

04 Oct 2025

Demetria

I didn’t feel I should have been charged the resort fee since we couldn’t check in until 4pm and we only stayed the night. We did not have the opportunity to use the pool/waterpark. I would definitely stay again hopefully for longer time.

Leisure Family

10/10

Exceptional

03 Oct 2025

Autumn

Amazing stay, hot tubs were not hot

Friends_and_family Family

8/10

Excellent

30 Sep 2025

Karlyn Hope

The only thing I wish we were told at check in was that that was the only day the waterpark would be open. We stayed Saturday -Tuesday. All the website says it open seasonally with no dates. Otherwise room was clean with a great view of the ocean!

Leisure Family

4/10

Poor

30 Sep 2025

Heikki

My wife and I arrived on Sunday.. next day we sent to sit and enjoy the lazy river... at about 4;30 someone threw a rock the size of a tennis ball, hit her on the left side of her head... her head swelled and started bleeding... went to the first aid shack but the life guard was chatting up a girl lifeguard.. security came, asked our room number, that was it. Lifeguard brought ice in a bag and paper towel... EMS called and checked her out... she did not pass out, had a terrible headache and bleeding for two days....

NO ONE FROM the Hotel bothered to check on her, even though I told Crystal from guest services about he incident the next day... she said someone would check on her.. NO ONE BOTHERED TO CHECK ON HER OR APOLOGIZE...maybe a lawyer or tv station can get one from North Shore... absolutely discusting and no excuse...

Leisure Family