Harbour Rocks Hotel

Australia , Sydney - NSW
Sydney, 34-52 Harrington Street
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100 reviews shown

4/10

Poor

15 Mar 2026

Felice

THIS HOTEL SHOULD HAVE MINUS STARS!!!!!! We tried to call the hotel, none of the phone numbers were hooked up. When we arrived and told them about calling, they didn’t care, just the phones were off. No elevator for people, we were on floor 3.5. There was a luggage elevator but it was broken. Walking to our room with the shabby, dirty, stretched out carpet and leaking ceiling (it wasn’t raining). Our room: shower; filthy, 2 towels and a bath mat. Beds were rickety. Counters in room not clean. We told. They dumped a couple towels in our room, but cleaned nothing. We were told that if we did not use maid service we would get &10 a day off our bill. That was a lie, at check out, they said we had to use the $10 each time we went to their restaurant. $10 each time, not $50 for our 5 day stay. The lobby had Walmart-ish old seat covers on the furniture and everything was dusty. Nothing was pleasant about our stay

Partner

2/10

Poor

12 Mar 2026

John

Lobby looked promising. Once we got into the room the AC barely worked. Room smelled moldy and bathroom dirty with broken tiles. Wish we would have stayed down the street at Pier One Harbour for practically the same price. Won’t be back here

Family

8/10

Excellent

01 Mar 2026

Geoffrey

Staff were very helpful. Room was ok, great view of the opera house until a cruise ship blocked it.

Partner

10/10

Exceptional

01 Mar 2026

John

Friendly, competent, courteous staff, clean room with all necessary amenities.

Partner

10/10

Exceptional

01 Mar 2026

Jeffrey

Great location, excellent staff, nice room

Partner

4/10

Poor

27 Feb 2026

Jonathan

I wanted to like this place, but it is terribly neglected. The room was like a somber prison room. The shower had terrible moldy areas, the bathroom didn’t feel clean, towels thin and rough, and the carpet had stains all over it. The a/c did not function properly. The staff moved us to another room which was only slightly improved. The location is great. Staff did their best. I cannot recommend this place unfortunately.

Partner

10/10

Exceptional

26 Feb 2026

joann

Location was perfect w/easy walking access to Circular Quay ferries, Opera House, Sydney Harbor Bridge, metro, etc. Front desk, restaurant, housekeeping staff very helpful & cheerful. Breakfasts outstanding. Very appreciative first-timers to Sydney.💙🇺🇸💙🇦🇺

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Roslyn

Courteous staff, clean room and great
Location

10/10

Exceptional

26 Feb 2026

Clive

Perfect Sydney getaway

Partner

4/10

Poor

20 Feb 2026

Eve

Lobby and reception area are lovely, however rooms are sadly needing some TLC. Airconditioning was noisy and just blew warm air, front reception didnt even attempt to investigate, so had to ask for a fan- which was provided, but shouldn’t be required given what they advertise.
Bathroom was tiny, and in need of an update, photos are not reflective at all and quite misleading. Dirty stained carpet.
When i asked to change rooms i was told they are all the same.
Breakfast cost $35 but had to pay extra for a latte.
At best rooms are 3star, not what is advertised.
Disappointing stay, and photos should be updated to reflect current state of the rooms.

6/10

Pleasant

17 Feb 2026

James

Staff kind. Airconditioning didnt work

Self

8/10

Excellent

11 Feb 2026

Laurie

Great location, courteous staff, spacious room. However the noisy air conditioning unit kept us awake both nights.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Alan

A very central area of The Rocks.Great for cruising people less than five minutes walk to the terminal. Had a nice dinner at the Fortune of war and a tasty breakfast at The shuck cafe. Five star all round.

Leisure Friends

8/10

Excellent

07 Feb 2026

Louis

The staff is beyond 5 🌟. The room is nice,location is perfect. AC is poor. Gym is horrible.

Partner

10/10

Exceptional

05 Feb 2026

David

Excellent location; helpful friendly staff; good clean rooms ….

Leisure Partner

10/10

Exceptional

31 Jan 2026

Christophe

Great location, stunning hotel, comfortable and spacious bedrooms and super friendly and helpful staff. Would definitely stay here again.

Business

10/10

Exceptional

26 Jan 2026

Becca

Great room and staff. Location was excellent.

10/10

Exceptional

23 Jan 2026

Charlie

Nice and quiet. Coffee in room was great. Great decor. Staff friendly and helpful.

Leisure Partner

10/10

Exceptional

23 Jan 2026

JENNIFER

Mostly good
Toilet may need attention!

Leisure Self

10/10

Exceptional

22 Jan 2026

Alexander

Great location

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Karl

The room was simple but nice. Very good location for our needs. Staff very good. Lovely Heritage building.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Randolph

Friendly and helpful staff (we were able to get an early check in too). Fabulous location, close to cruise port and easy walk to downtown.

Leisure Family

10/10

Exceptional

13 Jan 2026

Charlene

Spacious room. Dining was excellent. Staff was super friendly. Loved that it was close to the quay and transportation. Amazing historic district with so much to explore.

Leisure Partner

6/10

Pleasant

13 Jan 2026

Patrick

The hotel has a super location and is clearly a heritage property. From a distance everything looks super but the hotel needs some serious money spending on the decoration, fixtures and fittings which are all really tired, dated and way past their best. The staff in the hotel are super and really do try to do their best for you. If this review was based on the breakfast it would be five star plus. The full house breakfast is absolutely superb. Good ingredients, well cooked and plentiful. Do note that the hotel does not have a passenger lift so you will have to walk up and down the hotel stairs. There is however a luggage lift which means you don’t have to carry luggage up and down.

Leisure Friends

8/10

Excellent

07 Jan 2026

Dennis

Good sized room. Comfortable bed. Great location. Had to change rooms due to faulty Air Conditioner in first room. However, the second room was very good.

Partner

10/10

Exceptional

06 Jan 2026

Belinda

Lovely stay new fav hotel in Sydney

Leisure Family

10/10

Exceptional

28 Dec 2025

Jeremy

We stayed with a group of friends and was very happy with the experience

Leisure Family

8/10

Excellent

11 Dec 2025

Stuart

Staff were only following policies when asked for a swap so they couldn’t help - room was not spotless - phone charging plugs did not work - best thing is location - beds were comfortable - bathroom was sufficient- no lifts but overall decent stay

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Dennis

This is an interesting boutique hotel. A little eclectic in design compared to modern hotels. A bit older, no elevators, and plenty of stairs including to restaurant ( down) and up to all rooms not on base floor. Baggage lift was inoperative, but friendly staff fetched our bags up and down stairs which we had plenty from a month long trip across the globe. Room had standard amenities, small bath and tiny shower. Beds were just OK. Carpet had some old stains, but seemed clean. A small bar area, we were only ones there. Kind Check in clerk took care of bar, so assume it’s not a busy place as there are bars around area that were busy. Restaurant was a nice place, several levels as this building in on a steep hill. The area around had nice shops, restaurants and an amazing weekend market, which we all enjoyed. It is quite close to cruise port, which we desired.

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Eduard

Very interesting hotel and location of the hotel. Close to shore walking, dining, sidewalk market (Fr -Su), ferry terminal. Pleasant and helpfull staff. No elevator, but staff helps with luggage up and down the stairs. We liked it very much.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Adam

Great staff, allowed for an early check in. All around one of the easiest stays ever. The room was OK due to the age of the building but location is top shelf. Would go back again and thanks to all the staff especially front desk.

Business

10/10

Exceptional

25 Nov 2025

Robert

Staff were very helpful and friendly. Small rooms but nice spot.

Business Self

8/10

Excellent

24 Nov 2025

Haydn

I liked the aesthetic of the place.

10/10

Exceptional

22 Nov 2025

kayleigh

Staff are very friendly. Love the bar on the balcony. Room is very clean. Lots arounf bars,restaurants and market. Not a far walk to the boats. Good location.
Only thing i woukd say was the breakfast. We ordered it to a room took 30 mins whoch im not really fused about the thing i was was the breakfast itself. There was no butter for the toast, avocado wasnt freash, it obviously came from a sqeasy bottle. The sausage was alright . I asked for soft boiled egg i got but no egg cups to put them in...they where hot but rest was cold overal the price you pay which was $32
Is not worth it. But other than that i would stay again

Leisure Partner

2/10

Poor

21 Nov 2025

Ruben

A/C unit leaked water on top of our luggage. Spent 2 hours drying our clothes with a hair blower provided by maintenance after the one originally placed in our room was not working. Spent the night with no a/c and room damp. Requested a room change and they said the hotel was fully booked. They placed an ice bucket to collect the water drops all night, no sleep at all with the sound...Checked out early clothes still wet to avoid any other issues.

Leisure Family

10/10

Exceptional

16 Nov 2025

Brian

Service and comfort was excellent. The shower in the bathroom could use a better scrub to attack the light mildew that is gathering. Otherwise Excellent.

Partner

8/10

Excellent

04 Nov 2025

Lynda

Great location but the room needed improvements

Leisure Partner

8/10

Excellent

03 Nov 2025

Alan

Very nice staff. Really noisy from early morning, think we were near breakfast and a noisy creaking door, plus noisy people checking out and talking on their phones (not your fault).

6/10

Pleasant

29 Oct 2025

Richard

You’re definitely paying for the location with this hotel; right in The Rocks and less than five minutes from circular quay. Our room was comfortable but somewhat tired. The blinds didn’t fully go up and the bathroom certainly needed some decorative attention albeit the shower was excellent

Partner

8/10

Excellent

28 Oct 2025

christopher

Room was clean and spacious, bathroom needs updating tho, shower reached only up to my chest, but the power and the hot and cold water worked well.

Self

8/10

Excellent

20 Oct 2025

Alison

great hotel for the price I paid at the time. I had planned to return for a work trip in Dec however unfortunately it is now out of my price range.

Business Self

10/10

Exceptional

20 Oct 2025

James

The location in “the rocks” area is the selling point for this hotel. You can walk to the ferry and other transportation from the hotel and our favorite little cafe was steps away (the Rocks cafe). The in-hotel cafe was middle eastern so can’t comment if it was good or bad, did not try.

Leisure Partner

8/10

Excellent

13 Oct 2025

Karla

The room needs updating. Carpet is old and dirty. Bathroom has mold. Bed is not comfortable.
Close to Opera House.
They have a shower in case you get there early and the room is not ready. Many restaurants nearby.

Leisure Self

8/10

Excellent

03 Oct 2025

SANDRA

Harbour Rocks was clean and the staff were fantastic. I didn’t give this a 5 because I saw nowhere in the information about this location having NO LIFT. My spouse and I are in our 60s and have bad knees. After having to lug 50+ pounds of luggage up/down three flights of stairs, the charm and location of the place waned. We were grateful we only stayed here one night. I recommend to the hale and hearty, but if you have physical limitations you need to ensure you will be on the first floor at the time of booking.

They also have a stellar sandwich shop.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Daniel

Stayed here for one night to see a show at the Opera House. Great location, friendly staff and beautiful room. Would come back again!

Leisure Partner

10/10

Exceptional

26 Sep 2025

Lyn

Enjoyed my stay very much.

Leisure Self

10/10

Exceptional

22 Sep 2025

Peter

The motel is in a great location, right in the heart of the Rocks. Parking straight across the road. The room was clean and the staff were friendly. Plus the extra bonus of having a bar in the motel was also great. Highly recommended

Leisure Partner

8/10

Excellent

28 Aug 2025

Jonathan

This is a beautiful building in a very old part of town (no elevator) some minor issues one inch step into bathroom. Once you stub your toe a few times you remember to step up on entry. Shelving in bathroom loose and sloped, shelving and fixtures in shower stall are fine.

Leisure Self

10/10

Exceptional

25 Aug 2025

Caterina

We stayed for 5 nights on a mother-daughter holiday. The staff were exceptional, the breakfasts absolutely amazing, location brilliant. The only tiny thing was that the bathroom grouting was a little tired but everything else made up for it. All in all, we would highly recommend staying there and will go back again another time. Thank you to all the staff.

Leisure Family

6/10

Pleasant

19 Aug 2025

Kenneth

Its a boutique hotel do another nane for small and poir options
Gym terrible
No lift
Room is big but bathroom snall
Safe dodnt work and took 4 days to fix

Leisure Friends

10/10

Exceptional

14 Aug 2025

Johanna

Great proximity to the CBD

Leisure Partner

10/10

Exceptional

10 Aug 2025

Warren

Loved the fact that it is an historical building

Leisure Partner

10/10

Exceptional

10 Aug 2025

Kyle

Perfect boutique inner city accommodation

8/10

Excellent

08 Aug 2025

Terrence

The hotel is situated close to restaurants, shopping and entertainment, as well as street and water transportation. The Rocks district is centrally located and quite walkable. Breakfasts were good and varied. The mattress was a bit too soft for our tastes, but this did not adversely affect our stay. Hotel staff was excellent, very attentive and helpful. We would recommend this hotel to any budget-conscious travellers planning to visit this beautiful and vibrant city.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Brent

This place is absolutely incredible and very classy! We stayed here for 5 nights and had a blast with everything. This place is do close to all the main highlights of Sydney including Circular Quay for all the transportation outside of the CBD. The Rocks Disteict is very beautiful and this place blends in perfectly. I would 1000% stay here again. Very classy, comfy, nice staff, and beautiful rooms.

Leisure Family

8/10

Excellent

29 Jul 2025

Catherine

Good location

Room not the best but staff very helpful and offered meal to compensate for the difficulties. Food excellent. Location great.

Partner

8/10

Excellent

27 Jul 2025

Stef

Cute hotel, good location.
Couldn't get through for days prior to our booking, called multiple times with no answer and then when someone finally answered they were rude and didn't even apologise.
Staff were rude on check out as well.

Business_and_leisure Partner

10/10

Exceptional

23 Jul 2025

Lyndele

This property is in an excellent location for visiting Sydney. A unique place to stay with very friendly staff and a great restaurant. Diego the manager is wonderful.

Leisure Self

10/10

Exceptional

22 Jul 2025

linda

Staff were really nice and check in and out very fast and smooth. Excellent location. Clean room

Leisure Partner

10/10

Exceptional

19 Jul 2025

geraldine

Our stay was excellent from start to finish .
Everyone was so friendly , professional and helpful. Absolutely first class hotel
Breakfast was amazing , nothing was too much trouble .
Would highly recommend staying here .

Leisure Family

8/10

Excellent

13 Jul 2025

Shane

Very nice comfortable Hotel perfect location

Beautiful old hotel in the perfect location to The Rocks markets, Orient Hotel and the Cruise Terminal. So many restaurants nearby.

Partner

8/10

Excellent

13 Jul 2025

Verified traveler

Lovely Hotel in the Rocks

Location of hotel is brilliant, close to circular quay. We arrived very early at 8.30am and able to access our room number 102, a big thank you. Breakfast was really good. Word of warning rooms 101, 102, 103, 104 are beside the restaurant and from about 6am it can be noisy. Also, in the evening if restaurant is open. Would stay again but not in any of those rooms.

Partner

10/10

Exceptional

12 Jul 2025

sandra

Nice area.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Jodie

The Harbour Rocks Hotel by Ode is a fabulous Hotel in a great location - in the middle of all that The Rocks has to offer. We stayed in the penthouse - the Sydney Harbour views from the room and the extra large balcony with festoon and fairy lights created the best ambiance. Will definitely be booking again!

Leisure Friends

10/10

Exceptional

07 Jul 2025

Valerie

Very helpful pleasant staff, room very spacious and comfortable.
Breakfast very good too.
Close walking to Sydney harbour fir bridge, opera house, water taxi… great location

Leisure Partner

8/10

Excellent

06 Jul 2025

Dawn

Great location, great staff and clean hotel.

Leisure Family

4/10

Poor

06 Jul 2025

Cynthia

The room was very small, very uncomfortable and the bathroom was the worst, not functional at all and the shower tiles were dirty w/ mold.
I didn't like this hotel at all!!

Leisure Friends

8/10

Excellent

05 Jul 2025

Eric

The lobby and restaurant have been done up really nice. The rooms are also nice but the bathrooms are cramped. The sheets were clean but the comforter was dirty/probably should have been replaced.

Business_and_leisure Self

10/10

Exceptional

25 Jun 2025

Lanie

Fabulous location, gorgeous vibe, great staff

10/10

Exceptional

23 Jun 2025

Phillip

Harbour Rocks rocks!

Great location, comfortable rooms, helpful staff, great on site restaurant for breakfast

Friends_and_family Friends

10/10

Exceptional

21 Jun 2025

Katie

it creaks and rattles a bit but is charming and great location

10/10

Exceptional

19 Jun 2025

Donna Maree

Amazing location, staff were so helpful and friendly. Circular Quay was a 5min walk away. Huge amount of pubs, restaurants and cafes to choose from in the area. Definitely recommend this place for future bookings. ⭐️⭐️⭐️⭐️⭐️

10/10

Exceptional

17 Jun 2025

Shelley

Hotel is the perfect location to explore Sydney. Lovely old building with character on a quiet street and close to everything. Breakfast was amazing and staff lovely. Bathroom needs updating but it is an old building. There are stairs so could be a problem if you have mobility issues. My daughter and I loved our five day stay and would definitely recommend.

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Carla

We were able to check in very early as our room was available at no extra cost. A very comfortable bed and great service. Very happy.

Leisure Partner

8/10

Excellent

14 Jun 2025

Karen

Great location for Vivid, our room had an opera house view, if you stood at the right angle. The lack of a lift would definitely be an issue for many people and the bathroom in particular was old and needs updating

Partner

10/10

Exceptional

14 Jun 2025

Alan

Unique hotel celebrating its historic location. Ideally located close to Circular Quay, making exploring The Rocks and further afield easy.

Leisure Partner

8/10

Excellent

11 Jun 2025

Andrew

Great location

10/10

Exceptional

11 Jun 2025

Christine

Just an amazing hotel. Great staff, amazing location. Couldn’t be happier

Leisure Family

10/10

Exceptional

08 Jun 2025

Alexis

Excellent location. Cool building with quite the interesting history. Rooms are nice.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Corrine

Great location

Leisure Family

8/10

Excellent

04 Jun 2025

Robert

Friendly staff and clean rooms. Local to all attractions.

Leisure Partner

6/10

Pleasant

04 Jun 2025

Jenny

It's a lovely hotel in a great area. However, I got virtually no sleep due to loud music playing on a loop from Eric's Bar all night!! The hotel staff apologised and told me that Eric's Bar staff should have turned it off after 12:00 am. I'd suggest Eric's Bar staff need to be strongly reminded of this as they are negatively impacting the hotel's business.

Leisure Friends

10/10

Exceptional

03 Jun 2025

Gary

Great location in middle of the Rocks

Wonderful hotel in centre of historic The Rocks in central Sydney, plenty of places to eat and drink just around corner. Hotel staff very friendly and accommodating, kindly lent me a power board to operate cpap machine. Location and room was quiet, fell asleep almost immediately. Recommended.

Partner

10/10

Exceptional

01 Jun 2025

Donna

Great place to stay. Staff were welcoming, bed comfortable only minor thing was the stairs no lift

Partner

8/10

Excellent

01 Jun 2025

Shane

Didn’t like all the stairs..

Leisure Partner

10/10

Exceptional

31 May 2025

Amanda

Fantastic ambience, excellet customer service, comfortable beds. Wouldn't really recommend the breakfast, given so many options around the rocks for similar prices. Would definitely stay at the hotel again!

Leisure Friends

10/10

Exceptional

30 May 2025

Dan

The service was fantastic. The location is incredible. The room was spacious and had a great view. The desk in the room was perfect for getting some work done. The bathroom was a little old and small and needed some updating. Overall I would recommend this hotel for its service and location and overall value.

Business Self

6/10

Pleasant

28 May 2025

Lisa

The hotel itself was historic and beautiful. The staff were friendly and helpful. In terms of location in the rocks it was excellent. However our room had a very musty smell that got worse when we put the a/c on. Also the bathroom was very dated and not very functional and smelly. Obviously being a historic property I imagine all the pipework is old and unfortunately not pleasant when we walked into our bathroom.

Leisure Partner

10/10

Exceptional

25 May 2025

Simon

Cute accommodation, great location

Beautiful hotel, in a nice area with lovely staff.

Partner

10/10

Exceptional

24 May 2025

Ryan

Loved the hotel only downfall is no elevators. We recommend the breakfast package!

Leisure Partner

6/10

Pleasant

23 May 2025

Sau Nam

Feel Disappointed

The overall conditions are not good. Noisy, old and uncleaned

Partner

8/10

Excellent

22 May 2025

Daniel

Would Definitely Stay Again

The staff at this hotel were all very kind and helpful. The location is perfect as it is only a few minutes from the metro, the opera house, Sydney harbour bridge, and a lot of dining/nightlife options in the rocks.

Business

10/10

Exceptional

10 May 2025

Robert

Great place to stay

Leisure Partner

10/10

Exceptional

08 May 2025

Beverley

Perfect location. I was travelling on my own. This was the perfect place to stay. Ideal for getting to all the things I wanted to do. Very helpful staff and lovely breakfasts

Leisure Self

10/10

Exceptional

08 May 2025

Kathryn

The vibe was chilled and exclusive feeling but very affordable.
Staff was lovely and very helpful.
Room clean and set up well.
Location was brilliant.

Leisure Family

6/10

Pleasant

05 May 2025

Michael

It was in an excellent location to see Sydney but the hotel seemed somewhat worn and not having an elevator was a big negative.

10/10

Exceptional

04 May 2025

Nadja

Stayed here before but this time the room was a little darker and smaller than I liked. It is a bit of a dated property about to undergo major renovations. Needed, but still a great place to stay with great staff and super convenient.

Leisure Self

10/10

Exceptional

04 May 2025

Evelyn

Great place for a quiet getaway in the middle of the city

10/10

Exceptional

04 May 2025

steven

Position, position, position

Great hotel in the rocks precinct, central position close to everything. Circular Quay is not even a 5 minute walk. Older renovated warehouse, beautiful stone walls throughout. Our room, 313 had a view of the Opera House... amazing for the price. Breakfast was plentiful and really good with lots of options and staff were really engaging. Rooms could definitely with an overhaul but they're still pretty good, just a little dated. Coffee machine in rooms, great coffee with breakfast... Spotlessly clean. I'll defer nately be staying here every time is in Sydney!

Partner

10/10

Exceptional

28 Apr 2025

Nadja

Fantastic experience. I will be back!

Leisure Partner