Name: The York by Swiss-Belhotel
Address: 5 York Street, Sydney, 5, Sydney, 2000, AU

10/10

Exceptional

19 Jul 2026

Katy

Every part of our stay at the York was excellent. From the moment we arrived at reception how helpful the staff were to the huge room (it is not 5 star snazzy but has absolute everything you could want at an unbeatable price tag) to the lovely inviting resort-style facilities (gym, big outdoor heated pool, large hot spa & sauna). The location is fantastic, right next to Wynyard station, a quick walk down to Barangaroo for brekkie (although the hotel also offers buffet breakfast at $38 pp). We also had a beautiful view from our 19th floor balcony.

Friends

10/10

Exceptional

14 Jul 2026

Shirin Judy

Great hotel. We had a 2 bed room apartment. Lots of space and nice layout.
Would definitely return when next in Sydney.

Friends_and_family Friends

6/10

Pleasant

12 Jul 2026

Judy

The check in process was so smooth. The staff accommodating and helpful. The room was not clean, there were crumbs still on the furniture, a fold out bed set up in the lounge room for some reason but no bedding, not that we needed it. For what we wanted and the location it was acceptable

Family_with_children

10/10

Exceptional

08 Jul 2026

lorraine

Check in quick, staff very nice & friendly, spa great with lovely pool & gym, sauna. There was parking but didn’t use it. Close to cbd & Circular Quay.
Apartment 2704 newly refurbished 2 bedroom with very large rooms with huge large kitchen & large lounge room with dining table with very large balcony but not able to use as still doing upgrades on balconies.

Family_with_children

10/10

Exceptional

08 Jul 2026

Susan

Clean large room. Spa was great.

Family_with_children

10/10

Exceptional

26 Jun 2026

HUW

Great location, good sized suite. Very comfortable bed.

Partner

8/10

Excellent

24 Jun 2026

Janine

The 1 bedroom apartment we stayed in was on the 21st floor. Our apartment had a balcony. We could hear the external work during the day, however we were given an apartment on the other side of the building to decrease the disruption, which we appreciated.
It was clean and had a comfortable bed.

Partner

8/10

Excellent

20 Jun 2026

Scott

The York has a great location. The rooms are in need of renovation , but are spacious and clean. And the price is usually quite competitive

Partner

6/10

Pleasant

20 Jun 2026

Timothy

Quite dated. Rooms have quite a large lounge but bathroom and toilet are a little odd shaped separate in dated

10/10

Exceptional

18 Jun 2026

Melvin

Great location and had washer and dryer in room! Some construction going on in the daytime. No hot breakfast available at hotel.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

kim

Overnite for business. Chosen for proximity to where i needed to be. Overall satisfied the bed however needs a new mattress can feel springs and makes sqeeky noises.

Partner

10/10

Exceptional

16 Jun 2026

Bruce

Great stay in a very nice hotel

Partner

8/10

Excellent

14 Jun 2026

Jessica

The property was in a great location and the room size was great for our stay and had all the amenities we needed. Breakfast was great even though it was in another hotel which was a little annoying but ok, they were also great with our room as we were meant to change hut let us stay in the same room which made it a more present stay. Highly recommend for larger groups and if you want to be in a central location, reasonable pricing and clean.

Friends

8/10

Excellent

14 Jun 2026

Michelle Pauline

I liked the location. Everything to see around the CBD is within an easy walking distance. However the sixth floor apartment was noisy. I was woken frequently at night from loud traffic and siren sounds. Street noise could be heard as a low thrumming inside the bedroom at night. I was really disappointed with the quality of the apartment’s bathroom. The shower screen is old and it needs to be bleached and the bathroom basin also needs to be replaced. The toilet is located really close to the shower screen opening which looks really strange. The apartment had a comfortable bed and good linen. It supplied a good range of soaps and laundry powder. The lady at reception was helpful and kind keeping our bags safe until check-in time. I do not think I’ll stay there again because the apartment was not insulated sufficiently to block the noise.

Partner

10/10

Exceptional

13 Jun 2026

Gregory

Nice clean room and handy location

Partner

4/10

Poor

11 Jun 2026

Robert

This.property was old and not updated. Mold in the bath shower was disgusting. Kitchen utensils were old and some not very useful. Staff was generally nice but I had to engage them before they spoke to me.to either.welcome me, say hello in the morning or afternoon and not very helpful with restaurants. The location was the best part of the trip.

Partner

8/10

Excellent

10 Jun 2026

kath

The staff were friendly and helpful. Parking was not guaranteed and was limited we were lucky as we got in early. Rooms were spacious and beds were comfortable. Good location. Lifts were painful as we had 4 rooms, all on different floors and you could only go to your floor and had to swipe your room card when you got into the lift. Made visiting family staying on another floor. Management kindlY over rode the system though which was helpful. Would stay again.

Family_with_children

10/10

Exceptional

09 Jun 2026

Marilyn

This hotel is so well located for walking around the city. Not far from Circular Quay and Barangaroo. Close to train station as well.
Our check in and check out were smooth and the person at the desk was lovely.
The apartment was spacious and well appointed.

Partner

8/10

Excellent

08 Jun 2026

Renae

Our apartment was extremely spacious. Family of 6 - 4 adults and 2 older teens - beds catered perfectly, bathroom and ensuite in main bedroom, laundry, kitchen, dining and lounge, 2 balconies. Everyone had their own space, but also great living areas to be together in. Staff very pleasant and accommodating, easy check in, clean. Could do with a referb, but facilities all functional and clean. Location near The Rocks and a short walk to train station or city centre. Would book again.

10/10

Exceptional

03 Jun 2026

Shirley

Very welcoming and polite staff, nice clean place, great location. Very happy thank you

Friends

8/10

Excellent

03 Jun 2026

Hal

Great location and easy access to everything near Circular Quay. 200 meters from Wynyard station. We were a little disappointed that the stock pictures used on Expedia made the apartment look better than it was. The apartment we stayed in was roomy and adequate, but could definitely use some updating. The bathrooms, kitchen, and carpet need some refreshing, but everything worked so it was not a huge issue.

Family_with_children

8/10

Excellent

01 Jun 2026

glenys

We thoroughly enjoyed our stay at the hotel. The 1 bedroom apartment was roomy and well appointed.

It was a cold night and the air conditioner didn't seem to be working properly in the bedroom. There should have been a blanket.

We would difinitely stay there again and apart from those minor problems, everything else was excellent

Partner

10/10

Exceptional

01 Jun 2026

RACHEL

Spa & sauna was out of service which was disappointing but rooms are huge and in the perfect location to walk everywhere. Would definitely stay again

Partner

8/10

Excellent

01 Jun 2026

Maria

Clean and tidy, great location for what we needed, rooms are a bit dated.

Partner

10/10

Exceptional

01 Jun 2026

Gary

Great location. Easy walking to Circular Quay, The Rocks and Barangaroo. Close to busses, light rail and trains.

Partner

6/10

Pleasant

29 May 2026

Danielle

A pretty old and run down option. The booking said there was a bath and robes, but no bath or robes. The spa was out of action and I couldn’t access the balcony because of some kind of construction. The cleaner did not clean my shower. Also it’s in a pretty noisy area and the windows seem very thin. With the amount of noise that comes in, I kept thinking there was a window open somewhere. Nice size rooms but all just a bit grotty and run down.

10/10

Exceptional

29 May 2026

Denis

Great place to stay

Self

10/10

Exceptional

29 May 2026

Sunil

Close to all the amenities

Friends

8/10

Excellent

28 May 2026

Karenne

We love staying here.Clos to ammenties.Nice rooms

Partner

10/10

Exceptional

26 May 2026

Alice

Great stay, had a 2 bedroom apartment with 2 bathrooms and balcony. Staff was friendly and quick to resolve any issues. Only feedback is upgrading the TVs into smart TVs that could access streaming platforms.

Family

8/10

Excellent

26 May 2026

Megan

Very straight forward check in, room and parking was very reasonably priced for this location in Sydney. We would definitely stay again.

Partner

8/10

Excellent

25 May 2026

Michel

L'emplacement est idéal, près de la station de train.
Pas beaucoup de restauration à proximité, mais plusieurs cafés.

Partner

8/10

Excellent

25 May 2026

Bruce

Parking not guaranteed

Partner

10/10

Exceptional

25 May 2026

Steve

I've stayed at The York when traveling to Sydney for the Vivid Sydney festival the last four year's.
It's within walking distance of all the light shows and attractions.
The rooms I have had have always been clean and tidy.

Self

10/10

Exceptional

24 May 2026

David

I've stayed here a couple of times. It's well located for my needs, priced well and has offstreet parking (extra cost). The rooms are clean and comfortable. I've found the front desk people helpful. I will continue to stay here in the future.

Self

10/10

Exceptional

24 May 2026

Sharon

Absolutely amazing. The room had everything in it that you could possibly want. Bed was comfortable. Only negative was lack of communication with the check in staff concerning breakfast, lift use and general information. Seemed disinterested. Also unable to open balcony door.

Partner

10/10

Exceptional

22 May 2026

Caryl

We love everything about this hotel! The room was big, with all of the
Amenities! Clean. Room is quiet. Incredible location - near to The Rocks, Circular Quay, Opera House etc. staff are very attentive.

Friends_and_family Family

10/10

Exceptional

19 May 2026

joy

centrally located. large bedrooms. huge living area. reasonable amenities. quiet.

Family

8/10

Excellent

17 May 2026

Joanne

Check in was easy. Stored our bags and let us know when our room was ready. I did note the bathroom floor tiles needed a good scrub. Otherwise good apartment.

Partner

10/10

Exceptional

14 May 2026

Jeffrey

Had trouble getting in, was 9:30pm. Fortunately another guest allowed us entry. We pressed the buzzer a number of times with no assistance rendered. Once in we liked our spacious apartment. This is the third time we have stayed and will stay again at some stage.

8/10

Excellent

13 May 2026

Claire

Very convenient location. Spacious and clean.

Partner

6/10

Pleasant

12 May 2026

Sheryl

The hotel was nice, comfy bed and everything presented really well. The shower was a let down and the street noise was a lot. We were on the 13th floor and at times I thought I was trying to get to sleep on the footpath. Such a shame because everything else was great.

Partner

10/10

Exceptional

11 May 2026

glenn

1g

10/10

Exceptional

11 May 2026

Trisa

Comfortable and clean. Good location.

Partner

10/10

Exceptional

10 May 2026

Andrew

Bullseye location in middle of Sydney = worked great

Partner

8/10

Excellent

10 May 2026

Lester David

Booked a 2 rooms apt expect to be given 2 bathrooms but was told on check in that I book a 2 bedrooms but with only one bathroom and not a 2 bathrooms apt. Have a pretty long talk to the receptionist, Manoj and the issue was finally resolved when I show him the booking pages that the apartment booking for 2 bedrooms does not differentiate whether it is one or two bathrooms. After booking the apt I also wrote to the hotel to confirm that I have booked a two bedrooms and 2 bathrooms apt but sadly no reply from the hotel. Thank you Manoj for swapping my booking to a 2 bedrooms and 2 bathrooms apt. Other than this booking issue, a cracked plate and the electric cooker top not working and a breakdown sauna the stay is quite pleasant.

8/10

Excellent

10 May 2026

Susan

Room was clean everything you could want
Blind in the bedroom didn't work properly and let light in all night

Partner

10/10

Exceptional

07 May 2026

Christine

The York is very central to local attractions and Wynyard Station. We used the train system to and from the airport.
Renovation work did not effect our room 1901. Catered for our own breakfast in the room.

Partner

10/10

Exceptional

07 May 2026

Dougal

Parking was a bit tricky in that it was not obvious from the web site where it was and there was no guest parking when checking in (i.e. no parking bay that you could access before checking in) not necessarily the fault of the hotel because of the insane design of Sydney streets. Spa was outdoor and cold unless I missed something obvoiu

10/10

Exceptional

06 May 2026

Ray

Love the Laundry really helpful, great lay out.

Self

10/10

Exceptional

04 May 2026

Jeff

Great location, very convenient to city retail, and major tourist areas. It was a great find at a realistic price point.

Family

10/10

Exceptional

03 May 2026

Douglas

From check-in to check-out the stay at the York was great. The hotel is in a perfect location with easy access to Darling Harbour and Circular Quay. The room was huge and well equipped with wonderful views up the onramp to the Harbour Bridge. It was ideal for our short weekend break in Sydney. Will definitely be back.

Partner

8/10

Excellent

03 May 2026

Jeffrey

Helpful staff. Close to Wynyard RS.

Partner

8/10

Excellent

27 Apr 2026

Ting

The location is convenient, with major tourist attractions reachable within a 20-minute walk. It was very nice to have both a washer and dryer in the room. There is plenty of storage space for clothing in drawers and cabinet shelves as well as plenty of space (over a 4-foot expanse) to place our toiletries on the vanity —something that has gradually disappeared in many newly renovated hotels. We also enjoyed a great view of the city, and the staff was friendly.

However, there were a few issues. The shower room leaked when the showerhead was used in a portable way. The AC remote control did not function properly, so we were unable to adjust the temperature. Although staff came to fix it twice, the problem was not resolved. Additionally, the AC fan made an annoying high-pitched noise. Overall, I would rate this stay a 4.5.

Family

10/10

Exceptional

27 Apr 2026

Elissa

Clean room. Spacious. Value for money. LOCATION!

10/10

Exceptional

26 Apr 2026

Ersan

Really enjoyed staying at this hotel. It was very close to Wynyard station and a short walk to Circular Quay. The traffic noise with beeping cars all night made getting sleep difficult however that’s the nature of the City CBD and no fault of the hotel. Overall quite a pleasant stay.

Self

6/10

Pleasant

25 Apr 2026

Ken

There was a very odd, sometimes nauseating smell in our room. We kept the balcony doors open even to sleep even though the traffic was loud. Asked to be moved but were denied though I don’t know if the smell was everywhere or not.

Partner

8/10

Excellent

25 Apr 2026

Vanessa

This was a handy place in Sydney to stay with parking which is hard to find in Sydney. It was difficult to find where to go for parking and had to ring hotel. The place was roomy and had everything you would need for a stay. The view was looking over a church. The staff were friendly and helpful

Partner

10/10

Exceptional

24 Apr 2026

Michael

The room was very spacious & modern.Smart TV with lots of stations in every room with a large TV in the lounge area. The kitchen was exceptional. It had a full size fridge, microwave, hot water jug & toaster. It also had lots of utensils, cutlery, saucepans, frying pans plus a full size oven. Beds were comfortable with spacious wardrobes. Generally the room was quiet, although a small amount of road noise did intrude during the day. Nights were quiet though. The unit has a washing machine/cloths dryer with an iron & ironing board.

Partner

8/10

Excellent

20 Apr 2026

Myles

Our 2-bedroom apartment although basic was spacious and clean. There was only one bathroom which was less than ideal for four of us though.

The location was great - very central and handy for walking to The Rocks, Sydney Opera House, Circular Quay, Darling Harbour, Sydney Tower, Botanic gardens etc.

We found the staff at the York to be very helpful and friendly. Check-in and check-out were very efficent.

Disappointingly the sauna did not work for the 3 days we stayed.

8/10

Excellent

19 Apr 2026

Louise

The hotel is close to light rail for ease of getting around. The room was a great size but unfortunately the bed was a little hard for me. The spa and pool was very relaxing after a day walking around Sydney.

Self

10/10

Exceptional

19 Apr 2026

Brenton

Great for our price , comfy bed ,quality appliances , quiet , carpets showing some aging , assisted with our luggage storage prior to checking in , very helpful , will Definately stay next time in Sydney

Family

10/10

Exceptional

19 Apr 2026

Susy

great size, exceptionally clean, and perfect position to go to the places we wanted, definitely stay here again

Friends_and_family Friends

8/10

Excellent

17 Apr 2026

Debbie

Good location, pool and spa were good

Partner

10/10

Exceptional

16 Apr 2026

Raelene

Even though it is outdated it is clean & very comfortable. Location is excellent 800 metres to Circular Quay. Great choice of pubs & restaurants in close proximity.

Self

8/10

Excellent

16 Apr 2026

chris

Booked two nights and then when wanting to extend by one night was too much trouble for reception lady and 10 minutes later manager overheard and came and fixed it up

10/10

Exceptional

15 Apr 2026

David

Spacious accommodation and very convenient to many sites in Sydney and trains. Being able to do laundry in our apt was very beneficial. Kitchen provided essentials for 2.

Family

10/10

Exceptional

15 Apr 2026

Nola

We did not need parking. We were close to trains and light rail

8/10

Excellent

14 Apr 2026

Leanne

Location was excellent. So easy to get to public transport from here. Room was a bit tired, hot/cold tap in the kitchen was broken, air con broke, but was quickly fixed. Cleaners missed our room one day and towels were missed another. Great kitchen facilities, but no cleaning products or scrubbing brush to clean up with. Room was spacious and we had lots of room.

Family_with_children

8/10

Excellent

12 Apr 2026

Megan

Good value for a family

Family

6/10

Pleasant

11 Apr 2026

Cynthia

The space was as described, location was great walking distance to harbour, opera house, and plenty of shopping.
We had requested two beds, the second was a pull out couch, which did not have linens and it took the girl at the desk a while to understand what it was we were requesting (sheets and pillow case)

10/10

Exceptional

10 Apr 2026

Jenny

Great pool, hot tub and sauna! Got the studio suite it was large and had a balcony. Everyone was nice and it was in a great area. Was traveling alone and I felt safe and got around town easily

Self

8/10

Excellent

09 Apr 2026

Geoffrey

Room was great but the bed was small, hard and uncomfortable.

8/10

Excellent

08 Apr 2026

Robyn

Great location easy to get around

Partner

10/10

Exceptional

06 Apr 2026

Andrew

Really slow check in, staff member seemed to lack experience. Great sized room and loved location. Beds comfortable, would stay again for sure.

Partner

8/10

Excellent

03 Apr 2026

Kenneth

There was quite a bit of mold on the shower walls.

Self

4/10

Poor

02 Apr 2026

Rebecca

The bed was not comfortable and felt as though springs were coming through the mattress. The bed was very close to the ground and creaked when you rolled. Couldn’t access the balcony attached to the room. Decor dated. Exhaust fan in bathroom was noisy. Glassware and plates were less than average. Air conditioning didn’t work properly. Very disappointed.

Partner

8/10

Excellent

29 Mar 2026

christine

These are apartments are well located for circular quay, bangaroo and darling harbour. Check in is good but would say the apartments need a lick of paint and new upholstery, but well worth the price and they have all amenities and are quiet

Partner

10/10

Exceptional

27 Mar 2026

Emma

This was an ideal spot for a one night stay before departing on a cruise. We really appreciated the spaciousness and facilities in the room, especially the washing machine and dryer! Would definitely stay here again if visiting Sydney.

Partner

2/10

Poor

25 Mar 2026

Whitney

Pool was closed and had to keep windows completely shuttered due to construction. Was not informed of this prior to booking. Gym is limited, small and dirty. Shower grout and fixtures look like they’ve never been cleaned.

8/10

Excellent

24 Mar 2026

Maria

Great location, great space, but not extremely clean and the apartment we had needs a little remodeling. However, we didn’t pay an arm and a leg for a 3 bed 2 bath apartment. Okay value for the money.

Family

6/10

Pleasant

24 Mar 2026

Craig

Great location, a bit annoying the pool wasn't available given it features prominently on the advertising. The young lady on reception didn't seem too onto it and we didn't getting any receipt when we stored luggage.
Worst of all the bed was TERRIBLE. For 650 AUD a night we had a small, double bed that was hard and uncomfortable.

Family_with_children

4/10

Poor

22 Mar 2026

maria

Our stay was very disappointing for the cost. Service, cleanliness, decor and access to facilities within the hotel was poor.

Friends

6/10

Pleasant

21 Mar 2026

Judith

Pool was closed , no access to the balcony for our room. Bed was comfy bathroom outdated. Plus was having a washer and dryer. Ok stay

Partner

6/10

Pleasant

20 Mar 2026

Claudio

A fine stay for our family of 5. A little noisy & in need of some renovations. Overall a good stay with friendly staff.

Friends_and_family Family

2/10

Poor

17 Mar 2026

David

Room was dirty and dated. Balcony unusable, could not open curtains as it was under full renovation. Pool was closed. We were notified of some balcony’s requiring work but was not expecting to be put in one of those rooms in low season. We were not notified of the pool being closed. We canceled our reservation and moved to another hotel. The front desk manager was pleasant to deal with.

Partner

6/10

Pleasant

16 Mar 2026

Stephanie

Dated hotel, needs upgrading. Amenities were not available & were not communicated. Happy to take our money, but not honest enough to inform us before hand that NO amenities were operational. Even tho the date was said they would be. Very disappointing, certainly dampered our stay as that’s why we primarily booked. Compensation was only offered after I had to push for. Won’t be returning due to feeling deceived, honesty hidden, no communication & overall poor service. Staff also don’t know their computer system & how to inform their customers of vital information. Showers have mould, we had curdled milk, room is in need of upgrade, did not feel like a welcomed or valued customer.

Partner

4/10

Poor

14 Mar 2026

Trinity

After we booked this hotel we received an email saying there was construction going on whilst we stay. They said we were going to be away from the chaos of the construction. However, it was on our balcony so we got woken up most mornings to the sound of drills hitting our walls. It wasn’t pleasant in the slightest. The only construction that was happening seemed to just be around our room and our balcony. All of the other rooms seemed to be available and we could have moved to be away from the noise that sounded our room 24/7

Family

10/10

Exceptional

14 Mar 2026

Cheryl

Yes found a convenience store nearby

Partner

8/10

Excellent

13 Mar 2026

Julie

Great location

10/10

Exceptional

12 Mar 2026

David

Shops all in easy walking distance, can get a little hilly for those with walking aids

Partner

6/10

Pleasant

10 Mar 2026

Maureen

Was not ready for check in at 2pm. We booked a two bedroom apartment with 2 single beds in one bedroom and a queen in the other. We got two queen beds and a stretcher in the living room.

8/10

Excellent

09 Mar 2026

Douglas

Good location

Partner

6/10

Pleasant

08 Mar 2026

Patricia

Few shops nearby. Very hard to check-in. Left luggage in storage last day. No one at counter to return it to us. Missed Uber. Had to call manager to get baggage back. Would not stay here again.

6/10

Pleasant

03 Mar 2026

Barry

The staff were friendly. Good location
The room we got on arrival hadn’t been cleaned, sheets were dirty, a trundle bed set up in the living room with the bedding in the couch,
Empty used water bottles left in the kitchen.
We spoke to reception & they moved us to another room which was clean but the carpets felt dirty… the 2nd room had curtains falling apart
I wouldn’t recommend this hotel to anyone

10/10

Exceptional

02 Mar 2026

Ross

Clean well maintained apartment style room. Great location for trains, busses and light rail with an easy walk to ferries and opera house. Even the external building maintenance was not a great impediment to our stay.

6/10

Pleasant

27 Feb 2026

Deb

Needs soundproofing & black out curtains.

Looking like it needs some TLC not just balcony renos

Family

10/10

Exceptional

27 Feb 2026

Pam

Great location to get around city

6/10

Pleasant

24 Feb 2026

Adam

My stay was a couple months ago now but what I remember is that pool was out of commission, I couldn't open my balcony door (locked for safety during external maintenance on the property) and having to go over the road for my \"included\" breakfast that I'd paid extra for.
The room was spacious & clean, at least. It was comfortable stay but what you're paying for in this establishment is the location - and frankly there's better close-by for the same money.

Self

6/10

Pleasant

23 Feb 2026

Willie

Booked a 3 Bedroom Penthouse, The room was dated and needed a good clean . The TV was useless and despite pointing this out on first day nothing was done to fix it . The building was undergoing a much needed face lift so all the doors to the balcony’s were locked … the only good thing I’d say was it’s in a very central location …. Would I stay here again …NO

Friends