HB
Half Board
Usually includes breakfast and one additional meal.
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Grand Hyatt Shenzhen
Shenzhen - Guangdong · China
No.1881, South Baoan RoadView location
9.0/10Excellent676 Reviews
Cleanliness9.4/10 9.4
Service9.0/10 9.0
Comfort9.4/10 9.4
Condition9.2/10 9.2
Location9.4/10 9.4
Neighborhood9.2/10 9.2
Quality10.0/10 10.0
Value8.8/10 8.8
Amenities9.0/10 9.0
See all ratings- Business hotels
- Hotels with spa
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Grand Hyatt Shenzhen
The hotel is 10 minutes from the Shenzhen Convention and Exhibition Center, 20 minutes from Huanggang Port and approximately 40 minutes from Shenzhen International Airport. The hotel comprises a total of 491 spacious guest rooms, including 53 suites and 48 serviced apartments.
Shui Xiang Spa offers 13 treatments rooms including a couple's room and 11 Hutong style rooms with a garden terrace setting. The hotel gym is equipped with Life Fitness exercise machines. The hotel also features an outdoor swimming pool.
La Terrazza, a fashionable trattoria featuring a rustic brick wood-fired oven, serves traditional Italian antipasti and signature dishes, including handmade pasta and pizza. Breakfast is served in buffet form each morning and lunch and dinner are offered from set menus.
Guests at the hotel can be assured of a warm and relaxing experience.
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Located in Shenzhen (Luohu), Grand Hyatt Shenzhen is within a 5-minute drive of The MixC Shopping Mall and Dongmen Pedestrian Street. This luxury hotel is 1.1 mi (1.8 km) from Luohu Port and 1.6 mi (2.5 km) from Huaqiangbei.
Make yourself at home in one of the 471 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes.
Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has 29805 square feet (2769 square meters) of space consisting of conference space and 13 meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property requires guests to wear swimming caps while in the pool.
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately CNY 218 per person
- Airport shuttle fee: CNY 700 per vehicle (one-way)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Chinese (Mandarin)
Nearby attractions
The MixC Shopping Mall
0.7 km / 0.5 mi
International Foreign Trade Center
1.1 km / 0.7 mi
Shenzhen Museum
1.1 km / 0.7 mi
Shenzhen Grand Theater
1.2 km / 0.8 mi
KK Mall
1.3 km / 0.8 mi
Luohu Commercial City
1.5 km / 0.9 mi
Shenzhen Science and Technology Museum
1.5 km / 0.9 mi
Dongmen Pedestrian Street
1.6 km / 1 mi
Luohu Port
1.9 km / 1.2 mi
Huaqiangbei
2.4 km / 1.5 mi
SEG Electronics
2.4 km / 1.5 mi
Shenzhen Central Park
3.4 km / 2.1 mi
Shenzhen Stadium
3.5 km / 2.1 mi
Shenzhen Lianhuashan Park
5 km / 3.1 mi
Shenzhen Civic Center
5.1 km / 3.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 471
- Twin rooms: 287
- Double rooms: 97
- Suites: 52
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
Show 47 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hireExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry service
- Day-care centreExtra charge
- Babysitting service
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- FireplaceExtra charge
- Smoke detector
- Hotel safe
- Currency exchange facilitiesExtra charge
- Lift access
- Shop
- Concierge
- Gym
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant: 5
- Smoking areaExtra charge
- Poolside snack barExtra charge
- Conference room
- Meeting room: 13
- Business centre
- Outdoor freshwater pool: 1
- NightclubExtra charge
- Sauna
- Hot tub
- MassageExtra charge
- Spa treatments
- Spa centreExtra charge
- Breakfast buffet
- Set menu lunch
- Set menu dinner
- FitnessExtra charge
- Mini golfExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • Presidential • 1 Bedroom • 60 m²SUI.6S
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SUITE Presidential
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • PresidentialSUI.6S-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 60 m²APT.B1
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
APARTMENT ONE BEDROOM
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIER KING BEDSUITE • PREMIER KING BEDSUI.KG-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SUITE PREMIER KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 60 m²DBL.DX-KG
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Minibar
- Ironing set
- Safe
- Desk
- Bathrobes
Show all 11 amenities
- Slippers
- Cable TV
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE DELUXE KING BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Minibar
- Ironing set
- Safe
- Desk
- Bathrobes
- Slippers
- Cable TV
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 60 m²DBL.WV
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Ironing set
- Minibar
- Bathroom: 1
- Hairdryer
- TV
- Slippers
- Bathrobes
Show all 11 amenities
- Desk
- Housekeeping
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE WITH VIEWS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Room amenities
- Safe
- Ironing set
- Minibar
- Bathroom: 1
- Hairdryer
- TV
- Slippers
- Bathrobes
- Desk
- Housekeeping
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
TWIN WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.WV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB KING BEDDOUBLE • CLUB KING BED • 1 Bedroom • 60 m²DBL.CB-KG
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Bathrobes
- Slippers
- Cable TV
- Housekeeping
- Hairdryer
- Bathroom: 1
- TV
Show all 11 amenities
- Minibar
- Ironing set
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE CLUB KING BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-KG
Room amenities
- Desk
- Bathrobes
- Slippers
- Cable TV
- Housekeeping
- Hairdryer
- Bathroom: 1
- TV
- Minibar
- Ironing set
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM GRAND DELUXEFAMILY ROOM • GRAND DELUXEFAM.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
FAMILY ROOM GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 1 Bedroom • 60 m²APT.B2
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
APARTMENT TWO BEDROOMS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE PREMIER KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB QUEEN BEDDOUBLE • CLUB QUEEN BEDDBL.CB-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE CLUB QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLUB DELUXEDouble or Twin • CLUB DELUXEDBT.CB-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
Double or Twin CLUB DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CB-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 60 m²TWN.ST
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Slippers
- Cable TV
- Bathroom: 1
- Desk
- Bathrobes
- Hairdryer
- TV
Show all 11 amenities
- Minibar
- Ironing set
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
TWIN STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Housekeeping
- Slippers
- Cable TV
- Bathroom: 1
- Desk
- Bathrobes
- Hairdryer
- TV
- Minibar
- Ironing set
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room GRAND DELUXERoom • GRAND DELUXEROO.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
Room GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT CLUB QUEEN BEDAPARTMENT • CLUB QUEEN BEDAPT.CB-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
APARTMENT CLUB QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.CB-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CITY VIEWTWIN • CITY VIEWTWN.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
TWIN CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLUBTWIN • CLUBTWN.CB-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
TWIN CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CB-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
FAMILY ROOM CONNECTING ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room code: FAM.CM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE GRANDSUITE • GRANDSUI.GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SUITE GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB GRANDDOUBLE • CLUB GRANDDBL.CB-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE CLUB GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB GRAND
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 60 m²SUI.ST
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SUITE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH VIEWSTWIN • WITH VIEWS • 1 Bedroom • 60 m²TWN.WV
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
TWIN WITH VIEWS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.WV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GRANDDOUBLE • GRANDDBL.GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
APARTMENT TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 60 m²SUI.EJ
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SUITE EXECUTIVE
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIERSUITE • PREMIERSUI.PE-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SUITE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PE-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin GRAND DELUXEDouble or Twin • GRAND DELUXEDBT.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
Double or Twin GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
FAMILY ROOM DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLUB KING BEDDouble or Twin • CLUB KING BEDDBT.CB-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
Double or Twin CLUB KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CB-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUBDOUBLE • CLUBDBL.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIERSUITE • PREMIER • 1 Bedroom • 60 m²SUI.PE
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
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SUITE PREMIER
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Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PE
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM DELUXE QUEEN BEDFAMILY ROOM • DELUXE QUEEN BEDFAM.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
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FAMILY ROOM DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX-QN
Limited room details from hotel
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SUITE THREE BEDSSUITE • THREE BEDSSUI.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SUITE THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 60 m²SUI.KG
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
SUITE KING SIZE BED
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CLUBDouble or Twin • CLUBDBT.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
Double or Twin CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT CLUB KING BEDAPARTMENT • CLUB KING BEDAPT.CB-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT CLUB KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.CB-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN CLUBTWIN • CLUB • 1 Bedroom • 60 m²TWN.CB
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Bathrobes
- Desk
- Bathroom: 1
- Hairdryer
- TV
- Minibar
- Ironing set
Show all 11 amenities
- Safe
- Slippers
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
TWIN CLUB
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CB
Room amenities
- Housekeeping
- Bathrobes
- Desk
- Bathroom: 1
- Hairdryer
- TV
- Minibar
- Ironing set
- Safe
- Slippers
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT CLUBAPARTMENT • CLUBAPT.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
APARTMENT CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: APT.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB DELUXEDOUBLE • CLUB DELUXE • 1 Bedroom • 60 m²DBL.CB-DX
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE CLUB DELUXE
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-DX
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 60 m²DBL.KG
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Safe
- Ironing set
- Minibar
- TV
- Hairdryer
- Housekeeping
- Bathrobes
Show all 11 amenities
- Desk
- Slippers
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Bathroom: 1
- Safe
- Ironing set
- Minibar
- TV
- Hairdryer
- Housekeeping
- Bathrobes
- Desk
- Slippers
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Hyatt Shenzhen
Double or Twin DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Grand Hyatt Shenzhen
100
reviews shown
Jiaming
clean room
Peter
The private 25th floor lounge is incredible! The entire staff is absolutely the Best!!!❤️
Can't wait to return in December!!!!
Can't wait to return in December!!!!
JENNIE ZHEN YEE
Credit card use not allowed.
Kieran
The location was convenient and check in process was prettt seamless. Our room, as usual with the Hyatt, was large, comfortable and had everything we need. We were particularly impressed with the toilet!
We paid extra for the Hyatt Club and had mixed experiences. The afternoon tea was extremely disappointing, as there were barely any food choices and when they ran out, they were not replenished. When we asked the staff, they became confused about the time and said that it would not be refilled. We also asked for some tea and this was somehow forgotten about and we had to re order. We thought that this might only be for one day, however it was consistent on both days. Barely any food choice and what was provided was sub standard.
By contrast, the evening cocktails and food were fantastic. Plenty of choice and options which were very tasty and varied.
The pool was heated which was very nice, however we were all made to wear hats which we have not experienced before.
Check out process was pretty straightforward. The breakfast restaurant was fantastic and had a lot of variety as you would expect with Hyatt.
We paid extra for the Hyatt Club and had mixed experiences. The afternoon tea was extremely disappointing, as there were barely any food choices and when they ran out, they were not replenished. When we asked the staff, they became confused about the time and said that it would not be refilled. We also asked for some tea and this was somehow forgotten about and we had to re order. We thought that this might only be for one day, however it was consistent on both days. Barely any food choice and what was provided was sub standard.
By contrast, the evening cocktails and food were fantastic. Plenty of choice and options which were very tasty and varied.
The pool was heated which was very nice, however we were all made to wear hats which we have not experienced before.
Check out process was pretty straightforward. The breakfast restaurant was fantastic and had a lot of variety as you would expect with Hyatt.
Yuk Yu
Room is clean, design is stylish. Did not have breakfast at the hotel this time due to my tight schedule. Location of the hotel is good, a lot of good restaurants and also very shopping friendly.
Stephen
One of the best hotels, spacious great showers. You’ll love it.
STEPHEN MICHAEL
Can’t get a good coffee.
Yuan Ping
Yes
Eugene
Spa and gym was very well maintained
Ying Chiu
Good location
Sheila
The room was huge with a nice view of the mall next door and the downtown area. Service was great. Easy access to everywhere.
NIKOLAI
Everything was good
Ricardo
Excelente habitación y muy buena ubicación
Banh
Front door was broken. Needed to change for a new room. Furnitures were quite worn-out, scratch marks were common throughout the room. Not quite the standards I expect from Grand Hyatt.
Marco
Excellent stay …. again and again.
Arlene
clean and spacious room. prompt room service. attentive front desk personnel as well as the concierge staff located at 1/F.
Xie
Very attentive staffs who were very helpful during our stay.
cynthia
Room are clean
John
As a business traveller the check in process was efficient, the room is a good size including desk facilities. The hairdryer was a good size and powerful enough.
My room included club breakfast which had enough options. The full breakfast on level 2 has a lot more options but I was happy with the offering on the club floor.
My room included club breakfast which had enough options. The full breakfast on level 2 has a lot more options but I was happy with the offering on the club floor.
Marco
Room was as usual.
Si Xin
The room is spacious and clean. The staff are friendly.
Richard
A beautiful hotel, with excellent staff.
Mixc is right outside, which has a large supermarket, and the hotel is close to several metro stations.
Mixc is right outside, which has a large supermarket, and the hotel is close to several metro stations.
Elizabeth
Hotel is a newer hotel. Room was spacious and clean. Staffs are polite and helpful. Location is great, connects to an indoor mall which is very helpful when hot weather that you don’t want to be out under the sun.
Beth
Something else
Hock Neo
I had a fall before the trip & the Hotel did not want to refund my bookings for me & my family. As a family we will never stay in any of the Hyatt Hotels around the world. The Conrad HK refunded our bookings. Hyatt did not & ignored my pleas through Expedia. Reservations Manager did a poor job of no support. I will write in with a poor report for your hotel.
Chin Kiang
The reception staff was extremely helpful, very courteous and professional.. kudos to her..
Sik Ming
Excellent location for underground to everywhere in Shenzhen. Joining to a huge shopping arcade.
Yew Meng
The hotel is link with Mix C mall
SHUNCHIEH
Connected to Luo Hu MixC shopping mall (not the same as the one in Nan Shan). Very convenient for shopping. Breakfast buffet also great. But try to book rooms in higher floors as there seems to be construction nearby and there may be noise even during the the weekend.
Matt
Ok. Second stay here.
Big hotel. Love the bar on 38th floor
Breakfast. Best in shenzhen. Location excellent. Staff excellent.
My only frustration is the bizarre lift configuration. Like 3 separate lifts you need to take in some cases. Hotel designed this way so cannot fix. The air con doesn’t cope with the heat. Even at lowest point it cannot coo effectively. Two other business companions said the same thing.
I would stay here again because of the positives outweigh the negatives.
Big hotel. Love the bar on 38th floor
Breakfast. Best in shenzhen. Location excellent. Staff excellent.
My only frustration is the bizarre lift configuration. Like 3 separate lifts you need to take in some cases. Hotel designed this way so cannot fix. The air con doesn’t cope with the heat. Even at lowest point it cannot coo effectively. Two other business companions said the same thing.
I would stay here again because of the positives outweigh the negatives.
Winnie Wei Li
Perfect environment
Roman
Perfect hotel
A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !
Huanshi
Loved the classic Chinese styled room layout. Staff were very friendly and helpful. Excellent stay overall.
jesus calderon
The cleaning staff was amazing.
Check in staff wonderful
Breakfast staff managers hostess horrible they gave bill at beginning of eating out meal.
Cooks were great
We were charged 2 meals as we were 3 guests 2 rooms
Check in staff wonderful
Breakfast staff managers hostess horrible they gave bill at beginning of eating out meal.
Cooks were great
We were charged 2 meals as we were 3 guests 2 rooms
warren
Great Hotel close to great shopping best area
Peter
An absolutely outstanding property, and the best high quality staff! Highly recommend this property, and I will return on my next visit!
The only thing that needs to be corrected, is allowing children in the grand lounge (executive lounge) during cocktail hours. The guideline for most 5-star hotel lounges is no children under 12 during the cocktail hours.
The only thing that needs to be corrected, is allowing children in the grand lounge (executive lounge) during cocktail hours. The guideline for most 5-star hotel lounges is no children under 12 during the cocktail hours.
Stephen
The Italian restaurant La Terrazza has changed its menu. It is not as good as before. I had Calamari, and it looked and tasted like it came from Costco, or a frozen bag from a supermarket.The colour was brown, not a light colour as it should be. Also, I paid a lot for fish and received very little in return as I was still hungry.
The atmosphere is good. Staff are great too, but the food, not so much.
The location is great. Stella beer is on tap!!!
The atmosphere is good. Staff are great too, but the food, not so much.
The location is great. Stella beer is on tap!!!
Sheryl
Had a great stay! The only part was that we had to go up to 33rd floor to check in and then down to the room and up again for breakfast and not every lift can get there. A bit confusing… the stairs to breakfast was not so user friendly for elderly hard of walking. The blanket was thinner than expected for a Hyatt property, unlike all other Hyatts I have stayed at. Otherwise, excellent!
Vivian
Worst Check In service
Checking in was sooo bad .
I arrived at Grand Hyatt at 4pm n expected an instant check in but lo n behold , there was no room avail yet. There was no explanation either. Worse they could not even confirm when the room would be ready n also refused to upgrade me to another room ..
I was told to return later n without any time frame . It took me 1/2 hour of badging them to get a room at 4.45pm. Looks like Grand Hyatt overbooked their rooms n made regular room clients suffer for it.,
I arrived at Grand Hyatt at 4pm n expected an instant check in but lo n behold , there was no room avail yet. There was no explanation either. Worse they could not even confirm when the room would be ready n also refused to upgrade me to another room ..
I was told to return later n without any time frame . It took me 1/2 hour of badging them to get a room at 4.45pm. Looks like Grand Hyatt overbooked their rooms n made regular room clients suffer for it.,
Anne
Big bath room but not well situated within the room. Both my husband and I literally walked right into the glass. A suggestion would be to put strips on the glass so it’s more visible.
Internet is very very slow to the point it doesn’t work most of the time. Management should look into that.
Internet is very very slow to the point it doesn’t work most of the time. Management should look into that.
Stephen
Great hotel. Quiet rooms huge breakfast. But the worse thing is their coffee. McDonald’s is the best.
Janet
This hotel is located in Luohu, the older part of SZ. But the location is fantastic as the hotel is just next to the malls and there are plenty of dining options. The room is spacious but abit dated. Upon check in, we found that the day curtains were torn with two holes which is not acceptable for a 5 star hotel. Had informed front desk during check out.
Casey
The property is luxurious to my satisfaction for the price point. The staffs generally carry themselves professionally. I am appreciative for their effort to ship back the item I left in the room.
Joelle
Staff are very helpful, room in great condition and accessible location
Michael
Very nice stay here. Some noise during working hours from the building site nearby. Otherwise, all good.
Jesse calderon
My wife and i were respected start to finish. Attentive staff
Joey
Great
Sam
Great location (close to shopping malls) and friendly & helpful staff.
Special thanks to Francis & Harry (Concierge) for their outstanding support.
Special thanks to Francis & Harry (Concierge) for their outstanding support.
Michael
This is a very good spot to stay.
Ka Kei
.
millie
The shopping center was great
Ka Wai
Good environment and good staffs
Cesar
Beautiful and perfect
Brent
We really liked the Grand Hyatt: the staff were super helpful and friendly, and went out of their way to accommodate us. The room was big, well designed, and quiet, and had a great view of the city. The fitness center was big and well-equipped, and the breakfast buffet was superb. a really excellent stay.
Ava
Hotel being well maintained. Really love the rooms and most of things about this hotel
Delphine
Wonderful place and beautifully designed.
Balaji
Horrible Customer Service
Customer service was horrible and they literally made me call them several times to let them know that I will be doing a late check in. Horrible experience and I'd never stay there again.
Pik Kwan
I consider overall is not bad, will rank higher if the bedding is better. The pillow is soft like nth when sleeping on it and the mattress lacks proper firmness.
irene
I had other 5-stor hotel options in Shanzhen but I stick to Grand Hyatt for its amazing spa setting and its convenient location. I love it’s connected to a giant mall so I can just walk over for great dining options. It’s high end and quiet, though it is probably less grand than the other new 5-star hotels around. I highly recommend this place and will def stay here again and again- and you must see the spa and be wowed.
SURAJ
Amazing property, had a wonderful 4 nights!
FERDI
Great Hotel
Michelle
Very slow service. Bad wifi in rooms. Shower had no hot water
Verified traveler
Highly recommend to stay in this hotel in Shenzhen. The hotel is well maintained and very nice services !
DerekKitman
Check in and room services very slow
Alice s
great hotel, excellent service!
it's a great hotel, great location, at check-in, Laurie was excellent and front desk Desmond Assistant manager was very helpful when we left. Guest service was great when we asked for a firmer pillow and more water, respond was immediate! Highly recommended!
Stephen
Upcharge to check-in?
Overall a very nice hotel thou a bit shy of 5 star. I really didn't like that not only was my room not available even thou I wasn't an early check-in but in order to not wait a couple of hours I was charged more money to get into a room that was ready, clearly a bait and switch.
Sasa
Beautiful room, spacious and very clean. Bed was very comfortable!
CoupleTraveller
When we went to our room after check-in, we smelt something a bit strange (not sure if it's rotton wood, mouldy carpet or air coming out from air condition). The staff were very kind in allocating another room to us, but the issue persisted. They suggested that we could keep choosing the room until we're satisfied, but we were a bit tired to do so.
Then the Manager on duty offered us some refreshments (fresh fruit, a bottle of red, and some nuts) as their sincerest apology. Overall we're quite happy with the service and attitude of the hotel staff. As for the condition of the hotel, there's not much anyone can do as it's 10 years' old. I believe once it gets refurbished then the quality of experience shall increase.
Then the Manager on duty offered us some refreshments (fresh fruit, a bottle of red, and some nuts) as their sincerest apology. Overall we're quite happy with the service and attitude of the hotel staff. As for the condition of the hotel, there's not much anyone can do as it's 10 years' old. I believe once it gets refurbished then the quality of experience shall increase.
Yu Ching
Great offer. Great value of money
Matt
Very nice modern hotel with great dining options.
Nice modern clean hotel. New area. I compare everything to my usual go to hotel in Futian of which is my benchmark. Service was Prompt and professional but lacked in personality. Great rooms. Awesome food options within the hotel. Unusual amount of lifts which seems painful. Everything seems a bit back to front. Can’t forget the best part which was the amazing penthouse bar. Best in any Shenzhen hotel.
Verified traveler
Great location, sits right on top of The MixC shopping mall with excellent shopping options. Staff were courteous and friendly. Room was clean and comfortable.
Verified traveler
Area is good except going up to the top to change lift to go out. Very troublesome. No indoor pool too
R.H.
Great location. Clean room, in good condition. Friendly staff.
Amanda
Will stay in another hotel next time when I visit.
The conceige Mr. David Liu is totally unhelpful. The worst conceige I ever experienced.
Lee
Hotel location is good and convenient. Will stay next time in Shenzhen.
FEDELE
I would say this is the best hotel in Shenzhen. From the room, to the commendations, to the cleanliness, to the modern technology. It is located with a spectacular five-star mall in the base of the entrance of the hotel as well as a five-star mall connected with many incredible restaurants. It’s very close to everything. The train station/ the market/everything. It’s amazing. If I had to make one complaint. I would say that the music in the penthouse is way too loud. And the manager refused to lower the music. He actually told me to leave. He’s an absolute idiot and he should be fired. Decides that everything was at 1evel
Verified traveler
We are very happy with early check in and late check out, free extra bed and free breakfast for two kids. Housekeeping staffs were also super efficient and quick to deliver the right services. We will definitely come again.
Shirley
Weak WiFi
WiFi is no good at all
Verified traveler
Second time staying at this hotel and the experience so far has been great!
Ayhan
staff lacking English from the point of entry
Chung Mau
Highly recommended
Well decorated and spacy room, will be back next time for sure.
Verified traveler
This is the best luxurious hotel I have tried in Shenzhen ever. The only bad thing is the long check in and check out waiting time.
Verified traveler
Very good I love it, rooms are big and clean
I definitely recommend.
I definitely recommend.
Verified traveler
Comfort Stay & Sumptuous Breakfast Buffet
Hyatt’s King bed was really big & comfortable. We had a comfortable stay. The breakfast was also fantastic! There were a wide choice of selections & varieties & really delicious!
Terence Yick Kwong
Comfort stay and good service
Verified traveler
Close to subway and shopping centre. The food is good.
Adam
Over priced
Beautiful Hotel, Grat location but extremely over priced compared to other hotels of same quality
Verified traveler
The service is absolutely terrible! In addition NO one ever mention there is no breakfast!
Verified traveler
Loved it
I highly recommend you get a sweet, the bathrooms are much larger/spacious. Either way the rooms are very clean very nice. Electric toilets with heated seats. Rain showers. And all the restaurants at the hotel or easy 10.
Verified traveler
No hospitality
Verified traveler
Grand Hyatt SZ
Generally the hotel is always good in a great area! (not my first time at GH) Was disappointed that no one to greet or help with bags during check in. The low end branded water bottles in the room didn't go un-noticed. Overall was a pleasant stay.
Kalvin
Lovely stay
Very friendly staff , and clean room . But wish the price can be lower .
Verified traveler
Excellent hotel
The hotel is very high quality, and the staff is excellent. They helped us with what we needed in the hotel and with our travel plans around the city. The breakfast buffet is amazing, but it would have been nice to have a less expensive option to get a cup of coffee or tea or a quick bite to eat without having to pay the high fee for the buffet.
Verified traveler
Nice hotel within city area with excellent service and comfort
Coco
This is the best hotel in Shenzhen. It‘s actually better than FourSeason here. The breakfast was very nice. Staff are friendly and professional. Highly recommend!
Verified traveler
Old smelly moldy forget it... not worth to go there
Verified traveler
Nice Hotel, Great Location, breakfast buffet completely dysfunctional.
Lin
Could be better
It's not working for a business hotel that the wifi doesn't work. They need to fix it.
King Po Mathias
Nice stay
Very nice hotel
LH
SZ 5 star hotel close to HK
From HK, stayed for one night, with club lounge access.
Check-in was tough, but the staff helped a lot. Info: (Double checked with 2 staff at the front desk) Club Room in here means you have lounge access right and the *PRIORITY* to be assigned on 22/F or above. Arrived at 1pm, staff at front desk told me we (me and parents, 2 rooms) were originally assigned on 9/F, which make no sense to him too. At time, he could give us 1 room on 31/F and the other on 21/F, if I need to access the room immediately. Took the one 31/F and I said I would wait to check-in the 2nd room after official check-in time (2pm), staff replied he would keep checking for high floor. By 4pm I went to the front desk again, that gentlemen was gone and another lady helped me. Explained what happened and she check-ed me in onto 29/F, OK for me. I did not expect Club Rooms in such way (my first time), but staff was helpful and things got handled with happy ending this time.
Room was bright and clean. Shower was strong. AC did not react very quick but was OK.
Club lounge provided all-day coffee tea and soft drinks. 530 to 830pm is canapes time, which could be your dinner and drinks with the vast dishes offered. Also had breakfast here, a fine selection of enough food. Lounge was spacious, very relaxing. Alcohol at canapes time only, but selection was comprehensive (wine, beer and spirits).
Check-in was tough, but the staff helped a lot. Info: (Double checked with 2 staff at the front desk) Club Room in here means you have lounge access right and the *PRIORITY* to be assigned on 22/F or above. Arrived at 1pm, staff at front desk told me we (me and parents, 2 rooms) were originally assigned on 9/F, which make no sense to him too. At time, he could give us 1 room on 31/F and the other on 21/F, if I need to access the room immediately. Took the one 31/F and I said I would wait to check-in the 2nd room after official check-in time (2pm), staff replied he would keep checking for high floor. By 4pm I went to the front desk again, that gentlemen was gone and another lady helped me. Explained what happened and she check-ed me in onto 29/F, OK for me. I did not expect Club Rooms in such way (my first time), but staff was helpful and things got handled with happy ending this time.
Room was bright and clean. Shower was strong. AC did not react very quick but was OK.
Club lounge provided all-day coffee tea and soft drinks. 530 to 830pm is canapes time, which could be your dinner and drinks with the vast dishes offered. Also had breakfast here, a fine selection of enough food. Lounge was spacious, very relaxing. Alcohol at canapes time only, but selection was comprehensive (wine, beer and spirits).
Location & surroundings
Grand Hyatt Shenzhen
No.1881, South Baoan Road, Shenzhen, China
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Grand Hyatt Shenzhen
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