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Shangri-la Shenzhen

Shenzhen - Guangdong · China

East Side, Railway Station, Jianshe Road, 1002View location

8.8/10Excellent1,003 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.2/108.2
Neighborhood8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Shangri-la Shenzhen

The Shangri-La Shenzhen enjoys a central location in the Luohu business district, a short walk from the Shenzhen Railway Station and Lo Wu border crossing with Hong Kong. Metro lines 1 and 9 provide easy access to attractions such as OCT Park and Window of the World.

This 31-floor hotel offers 522 luxuriously appointed rooms and suites with complimentary high-speed internet access. Guests can enjoy Cantonese fine dining at Shang Palace and stunning city views from the 360 Bar Restaurant and Lounge. Upgraded Horizon Club rooms and suites provide exclusive lounge access with breakfast, snacks, and cocktails.

Nearby, explore a world of shopping at Luohu Commercial Centre, Dongmen Pedestrian Street, King Glory Shopping Mall, and Mix City, and discover local Teochew and Hakka cuisine.

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In the heart of Shenzhen, Shangri-La Shenzhen is within a 5-minute drive of Dongmen Pedestrian Street and Huaqiangbei. This family-friendly hotel is 4.9 mi (7.9 km) from Shenzhen Convention and Exhibition Center and 9.2 mi (14.8 km) from Splendid China Folk Village.

Make yourself at home in one of the 522 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include limo/town car service, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 81 for children
    • Airport shuttle fee: CNY 600 per vehicle

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Luohu Commercial City 0.9 km / 0.5 mi
Luohu Port 1.1 km / 0.7 mi
The MixC Shopping Mall 1.3 km / 0.8 mi
International Foreign Trade Center 1.4 km / 0.9 mi
Dongmen Pedestrian Street 1.5 km / 0.9 mi
Shenzhen Museum 2.8 km / 1.7 mi
Shenzhen Grand Theater 2.9 km / 1.8 mi
KK Mall 2.9 km / 1.8 mi
Shenzhen Science and Technology Museum 3.1 km / 1.9 mi
Huaqiangbei 3.8 km / 2.3 mi
SEG Electronics 4 km / 2.5 mi
Shenzhen Central Park 5 km / 3.1 mi
Shenzhen Art Museum 5.5 km / 3.4 mi
Fairy Lake Botanical Gardens 6.4 km / 4 mi
Shenzhen Stadium 6.5 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Total number of rooms: 522
  • Number of floors (main building): 31
  • Single rooms: 147
  • Double rooms: 374
  • Junior suites: 17
  • Suites: 29
  • hotel
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  • Visa
  • City centre
Show 77 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • GardenExtra charge
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 4
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Game room
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
  • Aqua fit
  • Banana boating
  • Table tennis
  • Aerobics
  • Fitness
  • Billiards
  • Mini golf
  • Badminton
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 30 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable7 photos

    Shangri-la Shenzhen

    SUITE EXECUTIVE

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Bathroom: 1
    • Wi-fi
    • Wheelchair-accessible
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG

    Photos are not available for this room type.

    Shangri-la Shenzhen

    SINGLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Shangri-la Shenzhen

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Shangri-la Shenzhen

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Shangri-la Shenzhen

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Shangri-la Shenzhen

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Shangri-la Shenzhen

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

    Photos are not available for this room type.

    Shangri-la Shenzhen

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 30 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable1 photo

    Shangri-la Shenzhen

    DOUBLE DELUXE

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • TV
    • Wi-fi
    • Wheelchair-accessible
    • Internet access

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUBTWN.CB-1

    Photos are not available for this room type.

    Shangri-la Shenzhen

    TWIN CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
    DOUBLE SUPERIORPhoto unavailable1 photo

    Shangri-la Shenzhen

    DOUBLE SUPERIOR

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Shangri-la Shenzhen

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Shangri-la Shenzhen

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB-1

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE ONE BEDRoom • DELUXE ONE BEDROO.1B-DX

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Room DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Shangri-la Shenzhen

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUB • 1 Bedroom • 30 m²TWN.CB
    TWIN CLUBPhoto unavailable7 photos

    Shangri-la Shenzhen

    TWIN CLUB

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB

    Room amenities

    • TV
    • Bathroom: 1
    • Hairdryer
    • Minibar
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Double or Twin SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 30 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable5 photos

    Shangri-la Shenzhen

    DOUBLE SUPERIOR KING BED

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Tea and coffee making facilities
    • Ironing set
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Safe
    • Housekeeping
    • Satellite TV
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Hairdryer
    • TV
    • Minibar
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR CITY VIEWSINGLE • SUPERIOR CITY VIEWSGL.CV-SU

    Photos are not available for this room type.

    Shangri-la Shenzhen

    SINGLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-6

    Photos are not available for this room type.

    Shangri-la Shenzhen

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 30 m²TWN.SU
    TWIN SUPERIORPhoto unavailable11 photos

    Shangri-la Shenzhen

    TWIN SUPERIOR

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Bathroom: 1
    • Wi-fi
    • Wheelchair-accessible
    • Internet access
    • TV

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Shangri-la Shenzhen

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUBSINGLE • CLUBSGL.CB

    Photos are not available for this room type.

    Shangri-la Shenzhen

    SINGLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Shangri-la Shenzhen

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 30 m²TWN.DX
    TWIN DELUXEPhoto unavailable5 photos

    Shangri-la Shenzhen

    TWIN DELUXE

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Internet access
    • Bathroom: 1
    • Wheelchair-accessible
    • Wi-fi
    • Hairdryer
    • TV
    • Housekeeping
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Minibar
    • Individually adjustable air conditioning
    • Safe
    • Toiletries

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 30 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable5 photos

    Shangri-la Shenzhen

    DOUBLE DELUXE KING BED

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • TV
    • Minibar
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Shangri-la Shenzhen

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Shangri-la Shenzhen

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Shangri-la Shenzhen

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    Shangri-la Shenzhen

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Shangri-la Shenzhen

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BED • 1 Bedroom • 30 m²DBL.CB-KG
    DOUBLE CLUB KING BEDPhoto unavailable6 photos

    Shangri-la Shenzhen

    DOUBLE CLUB KING BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Minibar
    • TV
    • Hairdryer
    • Bathroom: 1
    • Housekeeping
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Shangri-la Shenzhen

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Shangri-la Shenzhen

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 30 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable7 photos

    Shangri-la Shenzhen

    SUITE EXECUTIVE KING BED

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Room amenities

    • Housekeeping
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Bathroom: 1
    • Hairdryer
    • TV
    • Minibar
    • Satellite TV
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Fridge
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Shangri-la Shenzhen

8.8
Excellent
1,003 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.2 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Michael
?_
10/10
Exceptional
26 Jul 2026
Scott and kate
We return time and time again and they never fail to disappoint on service.
The best club lounge and the most attentive professional staff we have ever come across in the chain.
10/10
Exceptional
09 Jul 2026
vince
Swimming pool was not open, but everything else was very good. We were clean, newly renovated. Of course the lobby is very nice. Conveniently located across the Lo Wo shopping center. Great massage place in the hotel you definitely should try although they don’t speak much English in the massage place.
Friends_and_family Friends
8/10
Excellent
28 Jun 2026
Felix
I had to change room because the wall between rooms is not sound proof. At around 3:30 am to 4:00 am. The room either above me or next to me was taking a shower or using their bathroom, and the draining water sound abruptly woke me up, I THOUGHT THE WATER WAS DRAINING DOWN ON ME !!!
Self
10/10
Exceptional
25 Jun 2026
Choy Hoong
The staff was very helpful and friendly especially Steven Lin! Shopping malls and restaurants were walking distance too.
8/10
Excellent
22 Jun 2026
Kelly
Hotel is convenient to everything in walking distance

Rooms still smell like old cigarettes smoke, it’s a shame
Partner
10/10
Exceptional
16 Jun 2026
Riduwan
Clean room. Polite and helpful front desk and concierge. Has a Meituan delivery locker at main door.
Friends_and_family Family
8/10
Excellent
14 Jun 2026
Wai Fan
Second time staying here at this hotel! Staffs were nice and easy access to train or MTR.
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Naresh
It’s a great place to stay
4/10
Poor
06 Jun 2026
Phong duc
The staff were amazing especially the check in staff. Sad to say this was the only 5 star thing about the hotel.

The hotel lobby is clean and modern, but once you get to the rooms its like getting taken back in time. Rooms are very dated, and just not up to the usual shangri la standard.

Fixings were loose, screws protruding from door chain.

The price was cheap, but with the shangri la name you still expect decent rooms.

I wouldn't stay at this hotel again, but will still stay in shangri la in other countries
Family_with_children
8/10
Excellent
29 May 2026
Michael
Good location and near all land transportation. The hotel shows ages and needs upgrade.
Friends_and_family Family
10/10
Exceptional
28 May 2026
Alvin
Friendly front desk. Bill Chen was courteous and professional.
Partner
10/10
Exceptional
28 May 2026
Weng Peng
Though this is one of the older hotel in Shenzhen, I give it a 5-star rating
Partner
6/10
Pleasant
26 May 2026
Man Chau
Great location. transportation centre very easy to commune. Lowu shopping mall, restaurant, foods 5 mins walk.

It's abit old but clean. Not much view in this location.
Business
10/10
Exceptional
25 May 2026
Kian Gee
Luohu Railway Station is right across from the hotel. The location is extremely convenient for travel to and from Guangzhou and Shenzhen.

The hotel lobby is spacious, comfortable, and elegant.

The staff are friendly and welcoming.

Well done to hotel team and management. Highly recommended.
Business
10/10
Exceptional
14 May 2026
Poman
Very good
Partner
8/10
Excellent
09 May 2026
loni
Close to the border. Staff are friendly and polite. Very clean.
Family
10/10
Exceptional
08 May 2026
Vivian
I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
10/10
Exceptional
08 May 2026
Vivian
I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Friends
8/10
Excellent
06 May 2026
Selina
Second stay at this hotel. Wish there’s a pedestrian crossing with escalators to reach hotel from the railway & metro stations. The street in front of hotel is always busy & chaotic. Pedestrian walk in front of hotel is broken, busy & not even.
Very convenient walk from back of hotel to restaurants & shops.
Staff was friendly; room is clean & smells fresh. We had a room high enough to see the big square leading to metro & rail station.
We enjoyed the stay.
Partner
8/10
Excellent
01 May 2026
Wayne
Yes
Family_with_children
8/10
Excellent
01 May 2026
Wai-Keung
staff are helpful, great location
Self
10/10
Exceptional
30 Apr 2026
John
This hotel is ideally located in the Lo Wu district of Shenzhen, public transport is within walking distance. The train station to Gaungzhou is literally across the road. There are many shopping areas nearby and you are also spoilt for choice when it comes to restaurants too.
The hotel is dated but still offers great value. The staff were very helpful and informative. I would have no hesitation recommending this establishment.
Self
10/10
Exceptional
30 Apr 2026
Lawrence
👍
Self
8/10
Excellent
30 Apr 2026
GEORGE
None
8/10
Excellent
29 Apr 2026
Wayne
Yes
Family_with_children
10/10
Exceptional
27 Apr 2026
Lawrence
👍
Self
10/10
Exceptional
23 Apr 2026
Lawrence
Good
Self
10/10
Exceptional
23 Apr 2026
Alnoor
Everything was good.
Friends
6/10
Pleasant
20 Apr 2026
douglas
The hotel rooms are very dated...also needs to be cleaned
Business
8/10
Excellent
15 Apr 2026
Jack
They need to update the room it is clean but need model
2/10
Poor
15 Apr 2026
James
Accustomed to staying at Shangri-La Hotels and Resorts properties worldwide (Paris, Istanbul, etc.), our five-day stay in Shenzhen was unexpectedly disappointing and, more concerningly, reflective of a decline in the brand’s standards.

The room showed evident neglect: curtains that would not close, and exposed nails on a chair which unfortunately injured our baby. The bathroom door also malfunctioned repeatedly, locking from the outside and requiring late-night intervention.

Most concerning was housekeeping: when our baby was unwell and the bed sheets were soiled, they were not replaced but simply covered with a blanket. We contacted guest services three times, without answer or any call back. Attention to basic details was lacking (only one towel provided for a family of four). Service was notably rigid, with a refusal to accommodate a prepaid breakfast missed due to our child’s illness.

At breakfast, despite clearly explaining my strict dietary requirements, as I do not eat meat or fish and eggs are my sole source of protein, repeated requests for five eggs were never respected, with smaller portions consistently served.

There were also ongoing works within the hotel and associated noise, something that could have been understandable had the overall stay met expectations.

Overall, this experience has significantly altered our perception of the brand.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Gary or Kimmie
Friendly, patient, and helpful in directions
8/10
Excellent
08 Apr 2026
Luiz Carlos
Very nice hotel
Self
8/10
Excellent
04 Apr 2026
Li Hua
Shops nearby , walking distance to Luohu shopping complex
Friends_and_family Friends
10/10
Exceptional
31 Mar 2026
Renard
Always a good stay at Shangrila hotels, and especially at the Louhu location. Enjoyed the Horizon Club upgrade - well worth the price out opinion.
10/10
Exceptional
28 Mar 2026
james
👍
10/10
Exceptional
23 Mar 2026
Desiree
This hotel offers great value for money, making it an excellent choice for travelers looking for comfort and convenience without overspending. The rooms are clean, modern, and well-maintained, providing a pleasant and relaxing stay.

Its central location in Luohu is a major highlight. The hotel is just about a 10-minute walk from the Luohu–Hong Kong border, making cross-border travel very easy. Luohu Commercial City Mall is only a 5-minute walk away, perfect for shopping and dining. The Luohu Subway Station is just 2 minutes away on foot, offering quick access to the rest of Shenzhen. Shenzhen Train Station is also within a 5-minute walk, and Dongmen Plaza, a popular shopping area, can be reached in about 15 minutes.

Overall, a highly convenient and comfortable option, especially for those wanting to stay in the heart of Luohu.
Family
10/10
Exceptional
09 Mar 2026
George
Staff were polite. The location is convenient for accessing the railroad station to other parts of China. Close to the Hong Kong border crossing. Central to all other attractions around Shenzhen. Very comfortable & quiet oasis away from the hustle in the area.
Partner
8/10
Excellent
26 Feb 2026
K C
Meet our expectation
Friends
8/10
Excellent
19 Feb 2026
Alan
Clean room and helpful staffs
Friends_and_family Family
10/10
Exceptional
12 Feb 2026
Sam
Building is old, but keeping clean and nice,room is wonderful, feeling just like go back home. staffs really did the good jobs.
This hotel have best location, you can
walking cross border go to Hong Kong.
Business_and_leisure
10/10
Exceptional
04 Feb 2026
Jing
Everything was perfect.
Partner
10/10
Exceptional
31 Jan 2026
Fancy
Huge clean room, friendly and accommodative
Staff, close to restaurants and shopping
Partner
10/10
Exceptional
27 Jan 2026
Deanna
Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Partner
8/10
Excellent
22 Jan 2026
Sazali
Hotel is near to the train and metro station.
Partner
4/10
Poor
16 Jan 2026
Victor
Huge disappointment given its Shangri la logo. Very outdated inside out. Shower set didn’t function properly. Room toilet trash bin was left unattended for days. The cleaning staff threw away all my shaver accessories. Lots of smoking smell inside the hotel and along the corridor.
Partner
8/10
Excellent
15 Jan 2026
loh
Never try breakfast will try next time, a bit old should renovate, overall is nice staying.
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Pak
The room was decent, and the massage service was reasonably priced and friendly. They didn’t charge much for the actual package and only asked for a RMB 40 tip per hour, which still made the overall cost very reasonable. The location is excellent, as it’s right next to Shenzhen Railway Station and the Luohu Commercial Center.
Business_and_leisure Family
8/10
Excellent
02 Jan 2026
Samuel
Staff were excellent. Especially our room attendant.
Leisure Family
6/10
Pleasant
21 Dec 2025
Susana
Staff were courteous. Room was clean but dark. I was initially placed in a room at the far corner with no view....ie made the room even darker. I went back to reception to ask them to move me and there were no issues. They moved me without question to face the mountains and the train station ...so it felt brighter and more lively. I appreciated that they didnt give me any hard time with this request. It made me more comfortable being a lone traveller. Ample amenities. This hotel is convenient. Lots of food and close to hong kong border. Lobby is bright and nicely decorated but hallways and the rooms are old and dated.
6/10
Pleasant
16 Dec 2025
Peddy
no
Business Family
8/10
Excellent
14 Dec 2025
Aleicia
Clean room, very convenient location, staff friendly.
10/10
Exceptional
10 Dec 2025
Li Tung
Very good service.
6/10
Pleasant
10 Dec 2025
Stephanie
Hotel staff are friendly . But toilet bowl flush is not working well and water overflown to toilet floor .luckily we have connecting room .
2/10
Poor
08 Dec 2025
Patrick
The hotel is very convenient location , but they need a big renovation , the facilities are old and the Tv is extremely small !!
Leisure Friends
10/10
Exceptional
07 Dec 2025
Julie
all round excellent
10/10
Exceptional
01 Dec 2025
King Yin
Excellent location for people travelling in from Hong Kong as within 10 min walk from train station. Room are slightly dated but still very good, Cleaners were very good and courteous considering we were always waking up very late and they never complained and ensured our room were clean when we returned. Special mention to the cleaners on the 20th floor on the 27th as we accidentally left one of iphones in the room when we checked out and didn't realize until 2 days later (it was an old spare phone) when we rang the hotel, the cleaning staff had handed it in to the reception and we were able to recover it. Also a special thank you to Cynthia at the front desk for allowing us late check outs and making our check in and check out so smoothly.
8/10
Excellent
01 Dec 2025
Debbie Miu Kwan
Yes...clean room...staff are courteous.
Leisure Partner
10/10
Exceptional
29 Nov 2025
Winnie
Location was excellent, just across the street from Luohu station and is close to metro lines. Check in receptionist was great and lobby personnel Kiki is excellent to help guests with finding locations and transportation options. Rooms are clean and spacious. We didn’t have a chance to try their restaurants but heard good things about them.
Friends_and_family Family
10/10
Exceptional
28 Nov 2025
John
Nice staff, location
Business Friends
2/10
Poor
25 Nov 2025
ling
Terrible! Overcharge my credit card. It supposed to be$80 US dollars. Over charge by $40 US dollars.
The room has mosquito and the bathroom is not clean. Depressing room.
8/10
Excellent
21 Nov 2025
Jenny
Everything is good
8/10
Excellent
19 Nov 2025
teck hong
good hotel, good location, good ambience, clean quiet, functional.
Friends_and_family Friends
10/10
Exceptional
17 Nov 2025
Shaun
Everything was 10 out of 10!
Business
10/10
Exceptional
14 Nov 2025
Md.Kouser
I faced some problem on key to operate lift and my room door.
Business
10/10
Exceptional
13 Nov 2025
Kirk
This hotel was steps away from the shopping and street food eateries
Friends_and_family Friends
10/10
Exceptional
13 Nov 2025
Clement
Very convenient location next to train station
Partner
10/10
Exceptional
12 Nov 2025
RILE
Bit outdated but very clean and comfortable. Reasonably priced but staff treat you as VIP.
8/10
Excellent
12 Nov 2025
Md.Kouser
Yes I got nearby shops available but I am facing problem to use key in lift and open my room door.
For this issue I need to call house keeper several times.
Business
8/10
Excellent
10 Nov 2025
PO LUN ELVIS
Friendly staff, room is clean
10/10
Exceptional
10 Nov 2025
Philip
Staff were very helpful and curti
10/10
Exceptional
06 Nov 2025
Seyed Mohammad
Great
Business Partner
10/10
Exceptional
04 Nov 2025
Kirk
The staff was very friendly and helpful especially the manager in the lobby Mr. Henry Wang. He suggested many place for us to visit and the good local restaurants for us to go eat.
Friends_and_family Friends
8/10
Excellent
04 Nov 2025
Sandy
A lot to choose from.
Leisure Friends
10/10
Exceptional
02 Nov 2025
Henry
Clean soave. Nice, polite and courteous staff.
8/10
Excellent
02 Nov 2025
Herbert
The front desk was just okay.
The clerk at the coffee was lousy. Didn't really want to serve coffee.
How ever the floor manager \"Henry Wang\" at the front lobby was beyond outstanding.
Friends_and_family Friends
4/10
Poor
01 Nov 2025
WJ
Very old, still using shower curtains
Friends_and_family Family
8/10
Excellent
01 Nov 2025
Wendy
Room - end of the corridor
Leisure Partner
10/10
Exceptional
30 Oct 2025
Henry
Staff are very nice and helpful.
Leisure Friends
10/10
Exceptional
30 Oct 2025
Henry
Everyting pretty good. Building is abit old
Leisure Friends
10/10
Exceptional
30 Oct 2025
Anita
Rooms were clwana nd spacious. Staff more than happy to help
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
zahir
Staff great
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
Irene
All was good! Location was close to amenities. Convenient!
Leisure Family
8/10
Excellent
28 Oct 2025
kim gek
The bed was super comfortable for someone who suffers from back pain. I appreciate that. The rest is what we expect of Shangri La.
Leisure Partner
10/10
Exceptional
27 Oct 2025
Yung Keung
Most likely the first 5-star hotel in Shenzhen, Shangri-La has witnessed enormous changes in the neighbour over the past 30 years. But the hotel itself hasn’t changed much, still maintaining its standing as the 5-star hotel in the heart of the city.
8/10
Excellent
24 Oct 2025
IRENE
Over all the hotel is very convenient to everything. The restaurant is good too.
We stay there three more time.
Leisure Partner
8/10
Excellent
24 Oct 2025
Andrew
Good solid choice walking distance to HK border w/HK MTR and one of several HSR stations in Shenzhen. Both the brand and the property a bit tired after so many decades. 30 years ago it felt special to walk into a Shang. Now not so much but still fine. There is a 7-11 and ~5 low cost pretty good restaurants 100 feet away.
10/10
Exceptional
23 Oct 2025
Shamila Christina
Good stay 1st and returned for additional days.
Convenient located near hong Kong border crossing
Business_and_leisure Self
10/10
Exceptional
22 Oct 2025
Yerim
Service was good and lobby area was nice. However my room felt damp, dark and smelly.
Business_and_leisure
10/10
Exceptional
22 Oct 2025
Austin
Great hotel
10/10
Exceptional
21 Oct 2025
Yee Man
Comfortable bed and pillows. Spacious room. Location is great. Next to the subway station.
Leisure Partner
6/10
Pleasant
17 Oct 2025
Siming
This is an old hotel in an old district. There are renovated rooms (cleaner) on higher floors, but be aware the cheap ones are not. I originally booked the cheap room and it was a huge disappointment. The room was small and not clean. There was a pubic hair on the bath tub and the water did not drain correctly. I ended up paying more to upgrade my room. The “newly” renovated room was much cleaner. If you have stayed in another regular standard Shangri-La, don’t expect this one would be the same.
Leisure Family_with_children
10/10
Exceptional
12 Oct 2025
Shuqun
Excellent service
10/10
Exceptional
08 Oct 2025
Richard
Ideal location just next to the border crossing from HK
Business
10/10
Exceptional
06 Oct 2025
Shamila Christina
Great hotel
Convenient location
Business_and_leisure Friends
10/10
Exceptional
30 Sep 2025
Christian
My absolute favorite place to stay. Nice pool and gym as well ❤️
Business_and_leisure Friends
10/10
Exceptional
29 Sep 2025
Jovic
Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
Leisure Family_with_children
6/10
Pleasant
29 Sep 2025
Allan
The property is old need some updates, staffs are courteous and helpful. Very busy surrounding area because it’s very close to border and the train station.
Leisure Friends
10/10
Exceptional
27 Sep 2025
ROGELIO
Great service and beautiful facilities
Business Friends

Location & surroundings

Shangri-la Shenzhen
East Side, Railway Station, Jianshe Road, 1002, Shenzhen, China

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Shangri-la Shenzhen

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