Name: Sunshine Hotel Shenzhen
Address: Jiabin, 2001, Shenzhen, 518005, CN

10/10

Exceptional

25 Jul 2026

Stanley

The only thing is the swimming pool requires you to wear a swimcap and the person selling it only has a personal Alipay account not a business one so you can't pay via Alipay if you only have credit cards uploaded. And you can't add a bank card unless you have a Chinese bank account.

10/10

Exceptional

13 Jan 2026

Christopher

The room was clean and the property well maintained and staffed.

Leisure Self

6/10

Pleasant

19 Dec 2025

Sik Chew

Hotel that showed its age though rooms are still relatively clean. Got an upgrade due to smoking by the previous occupant.
But found that it is a double storey unit inconvenient for old folks.

10/10

Exceptional

16 Dec 2025

David

Second time staying here. As last time, all of the staff are excellent, professional, friendly

8/10

Excellent

07 Nov 2025

Tung

Plenty of improvement have been made to this property since my last stay. Soundproofing and air-conditioning have all been improved. The hotel is of high standards at a very reasonable price

Partner

10/10

Exceptional

30 Oct 2025

Patrick

Room clean, staff friendly

10/10

Exceptional

22 Oct 2025

David

Staff at this location were bilingual, polite, efficient and friendly

4/10

Poor

04 Sep 2025

Urangua

old

Leisure Family

2/10

Poor

22 Aug 2025

Shing

This so-called 5-star hotel feels outdated and poorly maintained. The rooms and facilities are old, with noticeable dirt and a lingering smoke smell throughout. The pool and gym are equally worn and uninspiring. Everything is just “okay,” but far from luxury—this place is long overdue for a major upgrade.

Business_and_leisure Family_with_children

8/10

Excellent

25 Jul 2025

Hai Hua Joseph

Good located, excellent breakfast,room is clean and staff is helpful.

4/10

Poor

22 May 2025

Dinh

Dirty and nasty

10/10

Exceptional

04 May 2025

Oscar

Good value for money

I initially stayed in a more prestigious sunshine hotel closeby but because of the better gym facilities and free laundry facilities, I loved to this hotel to full satisfaction

Business

6/10

Pleasant

21 Apr 2025

MING SAN

Good:
Helpful and kindly staffs.

Bad:
The room with bad sound proofing.
Had hard time with just turning on the TV.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Amishkumar

5* hotel with good breakfast , plenty of things to see and do around , metro is very near to get in and around shenzhen. Staff were all good and very helpful,would definitely come back and stay here again.

Leisure Partner

2/10

Poor

16 Apr 2025

Sylvia

We stayed at Shenzhen Sunshine Hotel for 3 nights earlier this month. The hotel itself was clean and comfortable, but one incident at the restaurant left us extremely disappointed and humiliated.

On check-in, the receptionist offered a discount for meals if paid a day in advance. I paid cash for two people the first day, then again the next day for our final lunch. I didn’t ask for a receipt, trusting the hotel to link it to our room.

On our last day, when we arrived to eat, a young male server rudely told us we hadn’t paid. He spoke loudly, causing a scene in front of other guests. I explained we paid in cash and even suggested checking the cameras. He refused to believe us and insisted there was only one payment. I asked for the manager.

The manager arrived and, without asking any questions, said “Let them eat,” clearly more concerned with stopping the scene than solving the issue. I told him it wasn’t about the money—it was about being treated with respect. We felt humiliated and left without eating.

I left a note and my contact info in our room. I strongly urge hotel management to investigate the situation—check the payment records and review the cameras. This experience was unacceptable. Guests deserve to be treated fairly and with dignity.

If you pay in cash at the restaurant, please ask for a receipt.

Leisure Partner

10/10

Exceptional

30 Mar 2025

Jack Hon Chuen

Very convenient. Service was good.

Family

10/10

Exceptional

16 Mar 2025

Lac

Nice

Leisure Family

8/10

Excellent

07 Mar 2025

Tung

The hotel generally is quite good, except it let itself down with the entertainment. The size and the quality of the tv is really bad.

Self

10/10

Exceptional

30 Jan 2025

Foo

Good 5 star

Good stay, lovely and large swimming pool, and a varied breakfast. Good value when you reserve at the right time.

Partner

2/10

Poor

26 Jan 2025

Elaine

入住四日三夜，房間服務員打掃馬虎，酒店大堂和大門從早到晚每天徘徊三四十人，態度眼神似黑社會，每次坐乘的士回到酒店，他們就俯身望入車廂，令人十分不安

10/10

Exceptional

14 Jan 2025

Robert

The hotel provides very good services

Leisure Family_with_children

8/10

Excellent

29 Dec 2024

Le

.

8/10

Excellent

11 Dec 2024

Man Ying

Ordered a city view room, got a no view (a big wall in front of the window)room , plus the window was broken. Front desk staff told us their system didn’t show we booked city view room at first, after I opened hotel.com app to show them, they changed a much better room.finally we got our room at 4:00pm, check in suppose at 2 PM. A staff helped us to got a ride on the check out day, moved our luggage’s to the ride’s pick up area, it was a big help.

Partner

4/10

Poor

20 Nov 2024

CHI

property is old and smelly

Leisure Family

10/10

Exceptional

18 Oct 2024

james

The buffet breakfast s top quality. The omelettes are excellent. Hotel is quiet and clean. Rooms are excellent.

10/10

Exceptional

10 Jul 2024

Taresa

Booked this hotel was very last minute as our flight was delayed. Excellent hotel all around. Clean, beautiful, staff are all professional and helpful. They even gave a plate of fruits.

The general manager called and asked how my room was after I checked in, and helped me schedule a taxi to the airport the next day.

Would definitely stay here again.

Leisure Friends

10/10

Exceptional

08 Dec 2023

Norman

It is really a nice hotel

Business_and_leisure Family

10/10

Exceptional

15 Nov 2023

Vijay

Good

6/10

Pleasant

02 Nov 2023

Scott

I've stayed at Sunshine 4-5 times over the past 10 years, and this was a grand hotel at one point in time, but perhaps seems past its prime. I was disappointed the pool was only open 9am - 9 pm -- no early morning swim. And the gym was not open until 7 am. And our floor had a faint moldy smell, which can happen in the air handling systems in these tropical climates. Unfortunately, it may be my last stay at the Sunshine. Bao'an is a lot more convenient for us.

Business

10/10

Exceptional

04 Sep 2023

Norman

It is a great hotel with nice pool, fitness room and great breakfast buffet.

Family

8/10

Excellent

21 Dec 2019

Verified traveler

I like that I was served two fresh fruits every day at the hotel room. The two fruits were one apple and one pear.

I didn't like that there were only two cans of beer in the refrigerator at the hotel room. There was more space in the refrigerator, so you can put some more cans of beer.

Friends_and_family Family

8/10

Excellent

15 Dec 2019

Kit

The staff of the hotel is very friendly and kind
Me and my girlfriend went to breakfast late, but still can get food to eat
The room is big
Only the lights are not enough bright.
Overall it’s great

Leisure Friends

10/10

Exceptional

13 Dec 2019

Verified traveler

Excellent location, friendly and helpful staff, large and comfortable room, free fruit each day and a very extensive buffet breakfast.

Friends_and_family Family

4/10

Poor

09 Dec 2019

Toh

I have requested room far from lift and facing city view.
However, result come out to be nearest to lift and facing building roof top.
But the other 3 rooms booked under my name are ok

Business

10/10

Exceptional

29 May 2019

Verified traveler

Hotel is in a great location, room was very comfortable. Free fruit is a nice gesture.

Friends_and_family Family

8/10

Excellent

23 Apr 2019

SamuelLing

Clean and near MRT station, railway and shopping centre.

Leisure Family

8/10

Excellent

22 Apr 2019

MS

Good location. Nearby subway, shopping mall and supermarket

Leisure Family

8/10

Excellent

21 Apr 2019

Verified traveler

Enjoy

Easter simple trip

Partner

6/10

Pleasant

21 Apr 2019

Verified traveler

didnt expect that old

10/10

Exceptional

16 Jan 2019

Wes

Old Hotel but very centralize. Hotel is clean but seriously require some make over to attract more visitors. Staff is friendly and flexible. Overall I had a great stay in this hotel.

8/10

Excellent

07 Dec 2018

KimChing

think twice if you want to use this websites

Is good to stay but only things is too many websites been block for us to access. Like FB, WhatsApp, Bloomberg, ABC, All Google,

Partner

2/10

Poor

25 Nov 2018

alico

I been to That neighborhood many times and I rented many different hotels this was the worst one not clean their rooms have bogs and small flys they did bit my son when wecomplaint they change the room that was even worse aber all very nice staff very old hotel I don’t recomend it specially for family’s

Family

10/10

Exceptional

17 Nov 2018

Vincent

Very nice 5stars hotel. Still under refurbishment but they will be as good as international 5stars hotel very soon

10/10

Exceptional

04 Nov 2018

Saugat

Though some renovation is going on at outside, there is no problem within the main building. The stay was beyond my expectations. Nice hotel to stay.

10/10

Exceptional

16 Oct 2018

Richard

I was luckily promoted to a higher class room due to availability, the room is super clean; the break first is fresh and testy; very convenient location.

10/10

Exceptional

06 Oct 2018

Shane

Sunshine good stay

The breakfast at Sunshine is good, but the location and view of the city is excellent and a great place to enjoy your coffee and plan your day.
Many good activities around the hotel and easy access to the HK boarder.

Partner

6/10

Pleasant

31 Aug 2018

Thiefaine

Good hotel, with some areas for improvement

The first night was miserable. The was a ton of noise, there was music in the room, and there was construction in the hallway early in the morning.

The second night was much better away from everything. Overall not too bad. The breakfast buffet was great, and the Japanese Restaurant next door to hotel was pricey but very good.

6/10

Pleasant

21 Aug 2018

wen

Stay in sunshine

I used to come this hotel regularly but this stay was bad. First I find the room dusty. Whenever I pulled the bedsheets I cld feel the dust. The hotel is undergoing Reno and at 8am the drills started. Cldnt sleep at all. Aircon was bad. It so hot despite me turning it up to the coldness. Disappointed

8/10

Excellent

24 Apr 2018

worapong

Overall is good, location, breakfast. Worth to stay here. Room a bit old but worth of money.

Partner

10/10

Exceptional

23 Apr 2018

Verified traveler

Nice hotel

It’s was good hotel but little bit old...............................................................................................

4/10

Poor

22 Apr 2018

Verified traveler

Smells like a smoking den

I had a mostly disappointing stay at this hotel, the biggest problem being the air quality. The hotel reeked of cigarette smoke in just about all areas except the breakfast dining area. At night, cigarette smoke bellowed from the air vents and the windows cannot be opened, and given the climate of Shenzhen, not having air circulation at night is not really an option. Most areas of the hotel post smoking prohibited signs, but the local Chinese patrons smoke anyways and the biggest problem is that the hotel management is indifferent, despite complaints by me and my colleague of other patrons smoking in adjacent rooms on nonsmoking floors, with doors wide open. The hotel clearly only aims to cater to a local clientele, where smoking indoors is generally accepted or tolerated. Hilarious, the hotel places ashtrays below the no smoking signs posted beside the elevators, and these ashtrays are almost always filled with cigarette butts.

10/10

Exceptional

18 Apr 2018

Shane

Excellent location

Excellent location, many great restaurants and near the mall. Good for foreigners on vacation.

Partner

10/10

Exceptional

01 Apr 2018

woo

good choice

excellent stay, good location,service of free ironing is a plus point. room light is rather dim at night, otherwise is a good choice hotel to stay.

6/10

Pleasant

26 Mar 2018

Michael

Get your own Taxi

hotel is at a convenient location.
general condition of hotel needs to be upgraded.
hotel is located closed to the Luohu train station. getting a cab to go there is not easy. the hotel staff is not much help flagging down a cab for me! so, I went and got one myself!!

6/10

Pleasant

26 Mar 2018

Michael

Can't get a cab

all is acceptable for the price except getting a cab to the Luohu train station.

8/10

Excellent

18 Mar 2018

Michael

Conveniently located

The hotel is pretty old and desperately need a general upgrade! However, the hotel is at a very convenient location. Wi-Fi works well in the room.

10/10

Exceptional

24 Feb 2018

John

Convenient location for visit

Hotel was in a very convenient location for me. Room proved to be very comfortable.

8/10

Excellent

17 Feb 2018

Rajesh

Good........but

I was attracted to this hotel by the pool, but the changing rooms are very old & smelt of urine which put me off. Besides, bathroom in the room needs to be modernized. Apart from that, comfortable & good place to stay

8/10

Excellent

08 Feb 2018

taywin

Bangkok imex

Good location nice hotel and comfortable good services good meal

10/10

Exceptional

05 Dec 2017

Verified traveler

Two nights in Shenzhen

A great stay.

10/10

Exceptional

27 Nov 2017

Wayne

stayed to visit friends

I visited friends and had a nice time there. House keeping was very friendly with me.

10/10

Exceptional

27 Nov 2017

Jared

Great room, great area

This place was amazing. They upgraded me to the presidential suite, which was just huge. The place is clean and they were able to switch out feathers for cotton. There is a bar next door, with free pool, and a club. Also, we ate hot pot right up the street and it was great. My only gripe was the room across from us that was having some sort of smoking party, choking me to death.

8/10

Excellent

15 Nov 2017

Yves

No deception

Very comfortable like expected at a very good price for 5 stars

8/10

Excellent

23 Oct 2017

Hock Leong

The safe box in the room is not working, seems the battery is drained.

6/10

Pleasant

24 Sep 2017

daniel

just comfortable

the room can be ckeaner

8/10

Excellent

18 Sep 2017

Anthony

Reasonably Priced with Acceptabe Condition

Good points about this hotel are (1) the location is good, close to both local and more upscale shopping areas, (2) price is pretty inexpensive, (3) service staff are pretty efficient.

Not so good points are (1) not enough lights in the room, (2) room condition is starting to run down, (3) cleanliness is acceptable but can be improved, (4) buffet breakfast is OK not great.

Partner

8/10

Excellent

02 Sep 2017

grace

Convenient location. Close to subway station.. Breakfast has good variety. Room is clean. Bed is comfortable.

10/10

Exceptional

14 Aug 2017

koh

nice indoor pool with heater

nice big old hotel in good location

8/10

Excellent

02 Aug 2017

Steve

Ideal location for my business meetings

Very comfortable and food was good. Had all the facilities that were need.

8/10

Excellent

11 Jul 2017

Gideon

Everything is nice except minor ac issue

Location is great. It's near subway station and seafood street. The room is nice and clean. However, the air conditioning is not that good. It barely had any wind blowing out once I put it in 15° or below.

Partner

10/10

Exceptional

22 Jun 2017

ignatz

Best hotel

Nice people very accommodating . Great location

10/10

Exceptional

18 Jun 2017

PETER

Great location

The hotel is in a Great downtown location, convenient to walk to many things. Just a short taxi ride to the Hong Kong border. It's a little dated but would definitely stay again.

8/10

Excellent

28 May 2017

Verified traveler

Good location

Close to metro and city center. Dont wanna write more

10/10

Exceptional

19 May 2017

Verified traveler

An excellent old timer......

First 5 star hotel in Shenzhen, has mantained its luster. Very good value at an excellent location.

6/10

Pleasant

26 Apr 2017

Debbie

Convenient central location near to subway

The hotel has seen better days. The hotel has been through part renovation, these are the pros and cons :
1) Pros :
1.1 Clean sheets and beddings
1.2 Good working desk
2) Cons
2.1 Toilet shower area is still original old condition
2.2 Guests smoke in room although these are suppose to be non-smoking rooms. Chamber maids do not have sprays nor air ioniser to clear the stench.
2.3 Breakfast is pricy and not what one expects of a 4-star hotel

10/10

Exceptional

20 Apr 2017

Sharon

Great Hotel for a Stay Before Going to Hong Kong

Quite a relaxed and comfortable stay. Close to MTR station. Many good local eateries. Close to Lohu Border; very easy to go to Hong Kong from here. Hotel provides free car ride to Lohu Border.

6/10

Pleasant

13 Apr 2017

Verified traveler

Great location!

Check in and check out were fast. The room (Deluxe Garden View) was quite and comfortable, but there was a tiny refrigerator (there was a decent-size one in the room when I stayed four months ago) which was useless. The breakfast buffet was decent with a large variety of Western and Chinese dishes. The room carpet has never been vacuumed/cleaned during my stay as you still could see the dirty stuff on the floor. My room was on a non-smoking floor, but someone was smoking in the morning and left the door open, the whole hall was full of strong and disgusting smell. What happened to the smoke detector or hotel personnel???

4/10

Poor

01 Mar 2017

Verified traveler

Why you need 50 characters on this commend and be able to publish? Travelor is always in rush and if you want to hear the true words, this is not the good method!
Anyway, front desk is terrible and the room is not qualify be 5 stars.

6/10

Pleasant

13 Feb 2017

Verified traveler

Near to mtr and food restauants, room quite big and free upgraded

10/10

Exceptional

26 Jan 2017

Verified traveler

Very convienent location, shopping and dinning, also easy subway access. Meet with friends easily and had a very good time. Parking also a plus, plenty of space. Breakfast is also at a good location. I like their omelet and noodle choice.

8/10

Excellent

02 Nov 2016

Bernie

Great location close to major shopping mall

The room overall is clean.
However, please do not stay in the room near end of the hall, as the house keeping workers always talk very loud and close their doors with a loud \"BANG\".

8/10

Excellent

01 Nov 2016

Brian

Nice big lobby. They need to update the gym though.

8/10

Excellent

30 Oct 2016

James Joseph

Comfortable room, pleasant helpful staff,

View from hotel of major intersection. fun watching the large foot traffic. Pool not much for doing laps. the gym weight equipment is dated to the 1990's, but OK for traveling.

Maids were bright and cheerful. Restaurant excellent.

Agood value for the money.

6/10

Pleasant

22 Oct 2016

Jess

More like a 3.5-4 star hotel

Lobby looks very nice and does seem like a 5 star hotel. However, hotel is not very secured because you share the elevator with others that go to the restaurants or the underground parking lot. Guestroom is pretty outdated. They are badly in need of renovation. Guestroom also didn't have enough lighting. Electric outlet has hotel or crack on the side. Carpets in rooms and hallways look old. Requested an extra bed in advance but it was not prepared when I checked in. Front desk agent told me they would need to charge me extra for the rollaway bed, when I had paid in advanced for it. Took her some time researching to find out I did pay for it already.

10/10

Exceptional

01 Oct 2016

Erik

most popular and favorite hotel

The service was so good I made two new friends here! A beautiful hotel.

8/10

Excellent

15 Sep 2016

Verified traveler

Nice hotel right in the center heart of the city.

Large lobby, convenient location, a lot of touristy stuff within walking distance. Facilities well managed. Friendly atmosphere.

8/10

Excellent

24 Jul 2016

Verified traveler

Good

Chick

8/10

Excellent

13 Jul 2016

manish

Great service but hotel is tired

Great service. Breakfast was fine. Rooms are bit old and tired.

Overall great value for money.

Family

8/10

Excellent

25 Apr 2016

Verified traveler

Nice Hotel and staff

Great place to stay, easy access to public transportation, room was kept clean and orderly. Met interesting people in neighborhood and nearby eateries.

8/10

Excellent

19 Apr 2016

Jody

Hotel Sunshine opinion..

Nice hotel....a little old....but great location....(traffic is horrible in the area..)

The staff on the floor for the executive restaurant / snack area could def be much nicer and professional when it comes to how they treat people....

A few times I had a guest to discuss business there...and they got \"nasty\" in trying to charge $8-15 USD for something as stupid as a cup of tea (from a large pot i was given)...that I was entitled to for free as an executive guest...but heaven forbid I should share a cup of tea or allow a guest to have a bite-sized sandwich from the \"lame\" buffet there....

This situation led to one of my guests and myself being treated VERY disrespectfully....

Made zero sense......

also.....the \"fitness room\" ....a JOKE....for such a potentially premier hotel..

6/10

Pleasant

13 Apr 2016

Verified traveler

Good hotel no variety in breakfast

It's a good location,clean rooms, stuff is very good
Breakfast need more variety for the not used of Chinese food .

10/10

Exceptional

21 Feb 2016

JC

Nice hotel close to everything, great location.

Very convenient location, close to public transportation, lots of restaurants and shopping places nearby.
Hotel staff are very friendly and offer excellent service. The room I stayed was a bit outdated, yet very clean.
Had complimentary fruit delivered to room everyday. Will definitely consider staying here next time.

8/10

Excellent

18 Nov 2015

GOH

Re: 4 night stay at the hotel

Very near to dongmen shopping district

Family

8/10

Excellent

05 Nov 2015

John

First Trip China

Fast paced environment with many cars and people, traffic and congestion at certain times. Nice people and some not so nice. Cleaning service for the room was good and laundry was the best. Complimentary breakfast was good based on my hotel room choice. Nice lobby and accomodations with good bar.

8/10

Excellent

27 Oct 2015

Verified traveler

Convenient, nice hotel, would recommend this hotel in general

8/10

Excellent

19 Oct 2015

Philip

Good hotel ,well located, very helpful staff ,good english,

2/10

Poor

01 Oct 2015

Tak Sing

Poor management!

I booked a room several days before I checked in, and I double-checked my booking by calling the Hong Kong office of Hotels.com several about an hour before my departure from Hong Kong. However, when I arrived at the hotel and checked in, the receptionist as the front desk said that there was no record of my booking. I had to call the Hong Kong office to settle the issue.

Then, after I entered the room trying to put my valuables into the safety box, it simply didn't work.

4/10

Poor

16 Jul 2015

Marissa

It is an hotel very different, not for occidentals

Very difficult to get it. To much traffic, nobody speaks English and the rooms are so small, like a two stars hotel for bussinnes men in China. Impossible to get a taxi. Impossible to come back to the hotel. The window of the room was on the apartments of 20 buildings with clothes out. Horrible.

6/10

Pleasant

26 May 2015

marten

good 3 star hotel

3 star hotel with good comfort, stayed in cheapest room with no window but condition was better then expected

10/10

Exceptional

24 May 2015

Sardhanand R.

Business stay

It was good