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CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

Shenzhen - Guangdong · China

No. 2103 Shennan East Road, Luohu District, 12View location

9.2/10Excellent520 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.2/109.2
Condition9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

With a stay at CYBO Station SSAW Shangpin Hotel Luohu Shenzhen in Shenzhen (Luohu), you'll be within a 5-minute drive of Dongmen Pedestrian Street and Luohu Port. This hotel is 23. 7 mi (38. 2 km) from Victoria Harbour and 2. 9 mi (4. 7 km) from Huaqiangbei.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a communal living room, a banquet hall, and a vending machine. Featured amenities include complimentary wired internet access, a business center, and express check-in.

Limited parking is available onsite. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Make yourself at home in one of the 136 individually decorated guestrooms, featuring free minibar items and LCD televisions.

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Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while smart speakers and cable programming provide entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Located in Shenzhen (Luohu), CYBO Station SSAW Shangpin Hotel Luohu Shenzhen is within a 5-minute drive of Dongmen Pedestrian Street and Luohu Commercial City. This hotel is 2.2 mi (3.6 km) from Luohu Port and 2.9 mi (4.7 km) from Huaqiangbei.

Make yourself at home in one of the 136 individually decorated guestrooms, featuring free minibar items and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while smart speakers and cable programming provide entertainment.

Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include complimentary wired internet access, a business center, and express check-in. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Parking height restrictions apply Noise-free rooms not guaranteed Unicode Support true Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
  • Special Instructions
    If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 34 for children
    • Nearby parking fee: CNY 60 per day(66 ft away; open 24 hours)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Dongmen Pedestrian Street 0.7 km / 0.4 mi
International Foreign Trade Center 1.3 km / 0.8 mi
The MixC Shopping Mall 1.8 km / 1.1 mi
Luohu Commercial City 2.2 km / 1.4 mi
Luohu Port 2.5 km / 1.5 mi
Shenzhen Grand Theater 2.9 km / 1.8 mi
KK Mall 3 km / 1.9 mi
Shenzhen Museum 3 km / 1.9 mi
Shenzhen Science and Technology Museum 3.6 km / 2.2 mi
Huaqiangbei 4.1 km / 2.5 mi
Shenzhen Art Museum 4.3 km / 2.7 mi
SEG Electronics 4.5 km / 2.8 mi
Fairy Lake Botanical Gardens 5.6 km / 3.5 mi
Shenzhen Stadium 5.8 km / 3.6 mi
Shenzhen Central Park 6.4 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 133
  • Number of floors (main building): 12
  • Single rooms: 8
  • Twin rooms: 39
  • Double rooms: 73
  • Superior rooms: 7
  • Family rooms: 6
  • hotel
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Show 27 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Launderette
  • Smoke detector
  • Gym
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Café
  • Air conditioning in Restaurant
  • ProjectorExtra charge
  • Printer
  • Photocopier
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Breakfast buffet
  • Identification card at arrival
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM CITY VIEW QUEEN BEDFAMILY ROOM • CITY VIEW QUEEN BEDFAM.CV-QN

    Photos are not available for this room type.

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

    FAMILY ROOM CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEW ONE BEDROOMTWIN • CITY VIEW ONE BEDROOMTWN.B1-CV

    Photos are not available for this room type.

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

    TWIN CITY VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.B1-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS QUEEN BEDDOUBLE • BUSINESS QUEEN BEDDBL.BS-QN

    Photos are not available for this room type.

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

    DOUBLE BUSINESS QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

9.2
Excellent
520 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Wendy
Helpful and friendly staff that were still warm upon greeting us at 3 am in the morning. Smooth check-in and checkout.

We didn’t have the greatest city view room, but the room had AC, was smoke-free, and was clean with a minimalist modern furnishing. Comfy different sized pajamas were offered, as well as face masks, mini-fridge, tea set, and automatic toilet with washing and drying functions.

Paid breakfast buffet was also worth it for what was provided, including juice and tea, pastries, fruits and vegetables, congee with side dishes, noodles, and omelettes. Also complimentary coupons for the coffee and tea bar in the lobby.

We didn’t get the chance to use the laundry but saw that it was available to use as self-serve.

Overall great stay with a convenient train station nearby and some restaurants.
Partner
10/10
Exceptional
10 Jul 2026
Joyce Chai Hoon
Very nice hotel n nearby shopping area n makan place.
Convenience n nice clean hotel. Helpful n friendly staff
Partner
10/10
Exceptional
10 Jul 2026
Yani
The hotel was amazing. Extremely nice and confortable. The location is perfect and close to the subway station and the Dongcheng pedestrian. For sure I recommend this hotel and I will 100% book it again. Thanks !
Friends_and_family Family
8/10
Excellent
02 Jul 2026
tak cheong russ
Good in general speaking.
Friends_and_family Family
8/10
Excellent
05 Jun 2026
Dongtao
服务员态度非常友善热情,洗衣服还可以
Family_with_children
8/10
Excellent
27 May 2026
So Shan Priscilla
Central location, close to train station, very convenient. Breakfast is also good with different varieties. Staff are friendly and helpful.
Partner
8/10
Excellent
25 May 2026
Siu Lun
Convenient location and good sized rooms with smart technology like voice controls. Staff are helpful and courteous but unfortunately the property is showing some signs of wear.
Self
8/10
Excellent
22 May 2026
Anthony
Amazing spot to sleep but weird smell but overall awesome
Family
2/10
Poor
07 May 2026
Cheryl
The shower head really cannot make it, it’s more like a spray gun, I really don’t recommend the hotel. They claimed that we’ve strained the bed sheet & wanted to charge RMB 30, they just show me a very blur picture, I was not informed till I checked out. Anyway they’ve waived the penalty.
The free drinks redemption can give a miss, the drink is tasteless!
Family
8/10
Excellent
04 May 2026
Merredith
Location: Very centric, convenient. Next to a metro station and a 5-minute walk to Dongmen Street.

Breakfast: It's decent, not a huge variety but it's ok. The only recommendation that I have is to purchase food warming trays for the hot food as many items were on the cold side. Coffee is good, but they also give you some complimentary coffee/tea vouchers plus 3 coupons for 50% off on drinks to be used at the coffee shop in the lobby area.

Laundry: Huge plus and it's complimentary! There are 3 \"smart\" washers (one doesn't need to add detergent to the load as it does so automatically), and 3 dryers. There is also a steamer/iron in the laundry room.

Staff: The staff (from the top down) are fantastic and very customer-centric. They speak only Mandarin and some Cantonese, but they try their best to answer any question/query/request one may have by using a translation app. We met Alex (duty manager) by chance and he answered all our queries in a pleasant manner. I asked one of the staff to show me how to use the steamer and even when she didn't know much, she went to get someone who did to assist me. I requested a taxi to go to the airport the day before, and the taxi came on time. Those are a few examples of the great customer service we got during our stay.

Clean room: Rooms are perhaps on the small side, but are clean and modern. There is an automatic night light which comes in handy when waking up in the middle of the night to use the toilet. The bathrooms all well equip
Family
10/10
Exceptional
04 May 2026
kam pui kevin
clean room. Great staff
Family
8/10
Excellent
01 May 2026
Yuk Kwai
Overall good stay, clean rooms, cental location and helpful staff. Definitely recommend.
Family
8/10
Excellent
01 May 2026
Kitty
Good stay, clean rooms, central location and helpful staff.
Family
10/10
Exceptional
25 Apr 2026
Yoon Loong
We are impressed by this hotel that is well run by very young group of operation staffs.
Not only the convenience of the great location, this is hotel is the best among all those we have stayed while we were in China.
Breakfast is great with very good spread, good enough to even to skip lunch and afternoon break.
Room was very well cleaned everytime we were back from outings. Thanks to the chamber maids.
We will definitely recommend and come back to this hotel if we ever come to Shenzhen again.
Partner
10/10
Exceptional
24 Apr 2026
Sara
Great! I recommend! Free laundry and coffee was amazing. Clean room very comfortable.
10/10
Exceptional
22 Apr 2026
Cynthia
Centrally located and clean modern room. Friendly front desk and cleaning staff. Special kudos to the hotel manager Alex who was extremely hospitable, friendly, and welcoming.
Partner
10/10
Exceptional
20 Apr 2026
Myriam
Cybo hotel is very well located on line 2, 8 and 5 of the MTR giving easy access to all there is to see and do in Shenzhen. The staff is always friendly and ready to help. The cleaning lady is sterling. There is a laundry room free of charge and nearby the hotel plenty of good value places where to eat. Cybo is very good value for money. I will definitely come back.
Self
8/10
Excellent
11 Apr 2026
tak cheong russ
A good hotel.
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Yung Chen
Clean room. Free Laundry is very helpful.
10/10
Exceptional
31 Mar 2026
Annie
Convenient location n train station is less than a min walk. Walking to dongmen street is less than 8 mins. Right below there is a McDonald
Family
10/10
Exceptional
21 Mar 2026
Corey
Rooms are clean and staffs were super friendly. Location was also very convenient to get around.
Self
8/10
Excellent
19 Mar 2026
Bee Leng
Concierge provide great services! Overall a very good experiences, location is central near to shoooing area 1 stop away to Lao Jie stn (Dong men) From the hotel is 1-2 min walk to the Hubei station.
Except 1 lift is under maintenance during our stay (2 nights) and waited long for the lift as only 1 lift in use.
Overall great experiences.
Friends_and_family Friends
10/10
Exceptional
14 Mar 2026
Pachari
The hotel is the best of the best, especially the cleaning stuff on my floor. She always make sure that I have everything I would need.
10/10
Exceptional
08 Mar 2026
Shirley
Location, location, location…The place was really well located near shops and restaurants. It also had the metro station right by the corner.

Room was clean and the shower water pressure was so great! Beds were sturdy and comfortable. There were a lot of automations in the room such as automated curtains and light sensors.

Staff was friendly and they handled Cantonese and English which was highly appreciated.
Friends
8/10
Excellent
04 Mar 2026
Albert M
Friendly staff. Good breakfast.
Family
8/10
Excellent
10 Feb 2026
Juliana
Room is clean and staff are nice
6/10
Pleasant
10 Feb 2026
Yury
This was a mixed bag by all means.
First they check me into a room completely smoked up with cigarettes like a gas chamber. Luckily changing it did take effort. As expected they gave coffee coupons for being VIP, the coffee bar is right at the lobby, and very good. The check-in personnel isn't exactly a friendliest bunch, so that's that. The mini refrigerator with teas/soda/water was nice, bed was nice, shower was nice. It's just that smoked up room at check-in ruined the whole experience, that's why 3 stars.
Leisure Self
10/10
Exceptional
05 Feb 2026
Richard
The breakfast was great. Staff were friendly, hotel location was good and room was clean. Will return to stay in the future.
Leisure Friends
10/10
Exceptional
03 Feb 2026
PAUL
Quick and professional services provided
10/10
Exceptional
02 Feb 2026
kam pui kevin
Excellent
6/10
Pleasant
26 Jan 2026
Han Song
normal
Friends_and_family Family
10/10
Exceptional
24 Jan 2026
Chi Wing
Staff manner perfect
Friends_and_family Family
10/10
Exceptional
22 Jan 2026
LIAM
clean rooms. pleasant staff
Leisure Family
10/10
Exceptional
22 Jan 2026
Hon Nam
Staff are friendly. Room is clean and comfortable
10/10
Exceptional
20 Jan 2026
Kok Keong
For sure, I will come back again soon!
Business
10/10
Exceptional
19 Jan 2026
Jade
Room was great very modern. Loved the bed.
Leisure Partner
4/10
Poor
12 Jan 2026
Yessy
Air conditioner in the room smell bad when turned on. Breakfast doesn’t have a lot of options. Staffs are polite and friendly.
Friends_and_family Family
10/10
Exceptional
12 Jan 2026
Erwin
Room: good size room, very clean.
Hotel: good location, great and very helpful staff
Breakfast: good selection, cook to order.
Leisure Family
10/10
Exceptional
04 Jan 2026
Pak
The amenities are excellent, and the room is very clean and modern. The surrounding area isn’t very close to major destinations, so you’ll need to call Didi to get around.
Business_and_leisure Family
8/10
Excellent
03 Jan 2026
tin lok
Room is nice and clean. Environment was quiet.
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
Van My
I don't have any complaints, would definitely stay here again if I visit next time. Location is convenient, room amenities are great, love the hair dryer! Free bottled water and teas replenished free everyday. Big compliments to the shower, I love the water pressure (I have really long hair). Staff are friendly and super helpful.
Leisure Family
6/10
Pleasant
02 Jan 2026
Yuh Chien
noisy
Self
8/10
Excellent
23 Dec 2025
James
Ok
Leisure Family
6/10
Pleasant
15 Dec 2025
Kenny
The staffs are great. Hotel looks old and is not really convenient to go around due to roadwork.
Friends_and_family Family
10/10
Exceptional
10 Dec 2025
Keng Jy
Room was good, good amenities, the staff was superb.
Friends_and_family Friends
10/10
Exceptional
10 Dec 2025
Vu Anh
Nice modern room. Very clean.
Friends_and_family Family
8/10
Excellent
21 Nov 2025
Anthony Kwai Sing
Room is clean but a bit small.
Partner
8/10
Excellent
20 Nov 2025
Becky
Staff was patient and kind.

Good location for different food options, shopping and public transportation.

Very spacious room. The room was relatively quiet even though there was a major construction project happening in front of the hotel.

Loved the free laundry options (both washing machines & dryers) for hotel guests. It was a nice touch that you could track the timer of the laundry so you weren't wasting time guessing when your load was done.

Appreciated the free coffee vouchers for the hotel's cafe.

Only down side was that the hallways were a bit dark and rundown looking.
Leisure Self
10/10
Exceptional
19 Nov 2025
Louis
Staff very helpful! Clean rooms. Everything you need they have. Close to dongmen. Reasonable rates. I recommend highly
Leisure Partner
8/10
Excellent
15 Nov 2025
Joo Heng Melvyn
Room was very clean. Staff were helpful and courteous. AC worked perfectly and the bidet toilet a big bonus.
Leisure Family
10/10
Exceptional
12 Nov 2025
Sylvia
Love the breakfast, room is clean, staff provide service, I wish the room can be bigger
Leisure Partner
10/10
Exceptional
06 Nov 2025
Katherine
Smelled a bit humid but other than that breakfast was good and staff was super accomadating
8/10
Excellent
06 Nov 2025
Henry
Location is perfect. Breakfast is good. Room size is just fine.
Business
10/10
Exceptional
06 Nov 2025
Yuk Man
Staff and overall experience
Leisure
10/10
Exceptional
04 Nov 2025
Lay Yong
Free laundry service
Partner
8/10
Excellent
02 Nov 2025
tak yan david
clean room and good service
Partner
8/10
Excellent
27 Oct 2025
Han soun
soso
10/10
Exceptional
25 Oct 2025
Fook Meng
simple, healthy yogurt, fruits available
Leisure Friends
10/10
Exceptional
15 Oct 2025
kenny
The housekeeping lady for our room was very kind and helpful. The only issue I had was with the bed and pillows. It was uncomfortable. This could be just a personal taste.
Partner
10/10
Exceptional
24 Sep 2025
Michael
Good breakfast quality
Free laundry
Excellent customer service
I carried heavy luggage in front of entrance, staff went out from inside to help me to take the luggy
Leisure Partner
10/10
Exceptional
22 Sep 2025
LIM SOH
Free beverages from the hotel and MacDonald’s is just beside the hotel. Dislike that didi cars cannot stop right in front of the hotel lobby.
Leisure Family
8/10
Excellent
10 Sep 2025
Mei Sai Lolita

今次入住體驗只屬及格以上

今次係第三次入住

亦都係體驗最差嘅一次,今次安排喺五樓,樓下就係垃圾站,經常有人掉大型垃圾好嘈吵

另外浴室行出地板有啲問題,經過時候非常嘈,尤其是夜晚去廁所嘅時候可以整醒另一位!之前有潤膚液今次冇咗!

左邊床,被面有污漬!

另外今次小君好似有啲問題,叫咗佢好多次都冇乜反應,要用手動控制
冷氣中途突然間試過一兩次自動熄咗!

之前兩次入住都冇呢啲問題,希望下次再入住唔好再安排我住低層,同垃圾房樓上真係幾嘈!

之前入住冇早餐,今次有早餐,中式比西式嘅好食,建議睇入住情況再安排食物,有啲食物真係放得太多,太耐火腿腸仔變得好乾!腸粉同粥幾好食!

Partner
10/10
Exceptional
01 Sep 2025
Sabrina
Great service and
10/10
Exceptional
30 Aug 2025
Gerald

A very nice and welcomed stay.

It was our second time that we stayed in this two years young hotel which we found it's truly worth our money the minute we checked in till we parted. All staff were very friendly and helpful in many respects, daily breakfast were very tastful and fresh. We'd highly recommend this hotel to all.
Partner
6/10
Pleasant
30 Aug 2025
Helen
Stayed for 10+ days.
Location is convenient
Staff is excellent
Cleanliness is acceptable (can be better)
Leisure Family
10/10
Exceptional
26 Aug 2025
WAI HUNG

住宿體驗滿意

入住體驗非常好,職員有禮,房間亦舒適滿意。

缺點是我們房間低樓層,隔音差 ,經常聽到對面矮建築物的雜聲,很晚都聽到
Friends_and_family Family
8/10
Excellent
11 Aug 2025
Thieu Cuong
A lot of food options in the area
Bed comfort was good…only bad timing with construction on the subway station
Friends_and_family Family
2/10
Poor
04 Aug 2025
MUHAMMAD ALI
we had a bed experience with property due to following reasons
1. actual room size was much smaller as compared to what was shown at time of booking.
2. cleaning staff broke inside the room even when we had clearly mentioned \"do not disturb\" sign and some of our things were got missing we even complained at reception but no action was taken.
3. reception staff was uncooperative
Business Friends
10/10
Exceptional
29 Jul 2025
Chris
Excellent accomodation. Staff helpful, good little cafe at reception. Turn left out of hotel and a few minutes walk from bustling food shops and restaurants. 3-4 minutes walk from metro, when turning right out of hotel.
Leisure Family
2/10
Poor
27 Jul 2025
Kamran
Worst experience. I never had such a bad experience ever while travelling to China. Hotel is totally different from the pictures shown on the platform. Apart from other negative points, worst was that there are no lockers in the rooms and big amount of cash got stolen from our rooms. I proved it from the facts that their house keeping staff stole the money but the hotel management wasn’t ready to cooperate in inquiring. Rather they tried to pressurise me and blamed me for extortion. Instead of helping the customer they rather got defensive. Their management was reluctant to check their CCTV footages and even after repeated requests they didn’t check CCTV footages to find out that who entered my room. Overall a pathetic experience. This hotel is just too much over-rated on expedia may be with fake reviews. I won’t recommend to anyone.
Business
10/10
Exceptional
01 Jul 2025
Kok Keong

Customer's Satisfaction

You must try it yourself! I will definitely come back to stay here again.
Business
10/10
Exceptional
19 Jun 2025
Patricia
Need a safe in room
Leisure Partner
10/10
Exceptional
19 Jun 2025
Sungwook
Thank You for Your Service
Business
8/10
Excellent
17 Jun 2025
Malek
Good exeprience I recomend the hotel .
Business Family
10/10
Exceptional
16 Jun 2025
elaine
It’s a great location. Staff is friendly and property is clean
Leisure Family
10/10
Exceptional
09 Jun 2025
BEN
Very good, great location
Business_and_leisure Family
8/10
Excellent
08 Jun 2025
Siu Lun
Great hotel with clean, well-equipped rooms and at a very reasonable price. Staff are courteous and helpful. Complimentary coffees are a nice touch. Location is convenient with lots of eateries around. Downsides are the front of hotel is fenced off from the road so cars pickup and drop offs needs to be around 20 metres away and not so convenient if you're carrying lots of bags and luggage. Also ceiling and seals inside shower showing a bit of age and wear. Otherwise housekeeping does a great job as the room is very clean by smaller hotels' standards.
Leisure Partner
8/10
Excellent
05 Jun 2025
Yvonne

Good

Staff very helpful and clean hotel.
Friends_and_family Friends
10/10
Exceptional
31 May 2025
Wai Tuck
I like the automated AI control system, Xiao Jun and the nice environment. It will be good if CYBO can also provide a safe for us to lock our items!
Leisure Friends
10/10
Exceptional
22 May 2025
Verified traveler

one of the best hotel I stay

very nice and comfortable stay,
will come back again for next visit.
Friends_and_family Friends
10/10
Exceptional
21 May 2025
Xin Yu
second time staying in this hotel. really love the vibes of the hotel. staff are nice and helpful as well. overall a very very good stay, but it would be better if they can improve their gym as it is really very limited. it does not even have a bench. other than that, the hotel is perfect
Leisure Partner
8/10
Excellent
20 May 2025
Sarah
The room was a bit small, not enough space to open and lay out luggage.
Leisure Family
10/10
Exceptional
19 May 2025
Verified traveler
Overall servuce and room are great
Friends_and_family Family
6/10
Pleasant
18 May 2025
Seok Chen
Overall the hotel is good and location is convenient. The staff are very friendly.
Leisure Family
10/10
Exceptional
10 May 2025
Verified traveler

A modern cozy hotel

The hotel was modern, clean, and well maintained. Centrally located for food, shopping, and transport. Everything within a few meters walk. Also accessible to tourist spots. Breakfast comes with lots of choices. Makes our stay in Shenzhen a memorable one.
Partner
10/10
Exceptional
18 Apr 2025
William
It's close to subway, walkable in 5 mins, and it's close to many shops and eateries. We're allowed to check in an hour before official check-in time. Room was clean, spacious, modern and with a very big TV. The street around is always busy, particularly when construction work is undergoing. Included breakfast was quite good, not fancy but with reasonably mix to make it filling and nutritious. It's not a fancy hotel but practicable and good value.
Leisure Friends
10/10
Exceptional
31 Mar 2025
Yaling

讓你成為飲料富翁的富足體驗!

房間舒適整潔,免費的自助吧及迎賓飲料提供的服務很棒🎉智能管家服務也很棒。
Friends_and_family Family
10/10
Exceptional
26 Mar 2025
Simon
Good location near to Dongmen walking street
Leisure Partner
10/10
Exceptional
23 Mar 2025
Jialing
Good location, hotel is spacious and. Cosy. Staff is helpful and knowledgeable.
Leisure Partner
10/10
Exceptional
02 Mar 2025
Ernest
Very clean, modern hotel. Gave us coupons for the coffee bar downstairs that was really decent. Checking in as a foreigner was easy, and they messaged us to make sure we were okay as we were checking in very late.
Leisure Partner
8/10
Excellent
26 Feb 2025
Wei Fun
The area was noisy
8/10
Excellent
24 Feb 2025
Kin
The hotel room is small. Chairs in the hotel room are not comfortable. The bed frame design is not senior friendly. Breakfast is good.
Leisure Family
8/10
Excellent
23 Feb 2025
KAI CHEUNG
The shower area , the water very easy to come out.
Leisure Friends
10/10
Exceptional
18 Feb 2025
ken
Very good
10/10
Exceptional
12 Feb 2025
Siu Chong
New and clean
Leisure Family
8/10
Excellent
09 Feb 2025
Fu Lok

Nice hotel

Everything is good except the coffee being served in breakfast restaurant and the ground floor cafe.
Self
10/10
Exceptional
29 Jan 2025
Audrey
CYBO hotel was great! The hotel room is very clean and modern - buttons right by the bed that make turning off the light convenient, bidet in bathroom, TV where you can see which laundry machines are open, etc. Speaking of laundry, a huge perk of this hotel is that there are 3 washing and drying machines each in the hotel! There is also a breakfast which had an amazing spread - we ate there both mornings and fully enjoyed ourselves! Staff is very friendly as well. Would definitely stay again!
Leisure Family
10/10
Exceptional
21 Jan 2025
Francis
This is a great hotel. Super modern and clean with great use of space. Coffee bar right in the lobby, baozi right outside, and taxis in front. My wife and I loved it and will stay here again.
Leisure Partner
10/10
Exceptional
19 Jan 2025
Hai Tao
freidly staff, allow guests check in early and check out late without extra charge
Leisure Partner
10/10
Exceptional
19 Jan 2025
Lead Keong
This property exceeded my basic expectation! Room is clean, nice and modern. After checkin, instantly felt like a designer room. I have thank the check in staff who promptly arranged for me to check in much earlier then the usual 2pm No questions asked...! 2 thumbs up. Highly recommend for short stays, near to Dongmen, Luohu, etc.
Business_and_leisure Self

Location & surroundings

CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
No. 2103 Shennan East Road, Luohu District, 12, Shenzhen, China

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CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

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