Ambassador Hotel

China , Shenzhen - Guangdong
Shenzhen, 1121 Shennan East Road
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100 reviews shown

10/10

Exceptional

12 May 2026

Catarina

Hotel was amazing!!!!! Nikki and Roberto at the front desk were awesome as well as another female who checked us out… I didn’t get her name but she had beautiful jewelry! Everyone was so nice and Nikki gave loved our pups and gave them treats and love every time we went out to use bathroom!! The area was a little sketchy with some locals who hang out at the corner store, but no one bothered us even on our walks to the school down the street. Parking was great and felt secure as well as the hotel staff after hours and room key entry late at night. Thank you ambassador for making us feel safe and so welcome!!!!!! Also the free shuttle within 3 miles was a cool plus!

Pet

10/10

Exceptional

12 May 2026

Luke

Extremely helpful and friendly staff.

Partner

10/10

Exceptional

11 May 2026

Mary

Staff was friendly and knowledgeable. We appreciated the free shuttle offered by the hotel and used it three times during our stay. Rooms spacious and clean. Bed was very comfortable as well.

Partner

10/10

Exceptional

11 May 2026

Heather

We had a great stay at the Ambassador Hotel! The location is extremely convenient for Brewers games or events at The Rave/Eagles Club, which is right across the street. They offer a shuttle to the games and back, which was a huge plus — just make sure to sign up ahead of time for the ride there. We used the free shuttle back and it worked out great.

It was also nice that they had food available on-site until midnight on Friday and Saturday, plus a bar open until 2 a.m. The service was a little slow on the busy event night we stayed, so they could probably benefit from additional staff during peak times, but everyone was very friendly and the gentleman who checked us in was especially great.

The rooms are on the smaller side and a bit outdated, but the hotel still has a lot of its original charm. Overall, we really enjoyed our stay and would definitely stay again.

Partner

8/10

Excellent

10 May 2026

Ricky

They closed their dining room, breakfast is now served in the coffee shop. No dining room for supper, only food is from the bar room. Not happy about any of that.

Partner

10/10

Exceptional

10 May 2026

timothy

Great stay

Partner

10/10

Exceptional

09 May 2026

Melissa

The hotel staff was very friendly and welcoming. We enjoyed the charm of the hotel and our room!

Partner

10/10

Exceptional

08 May 2026

Cash

Great place

10/10

Exceptional

07 May 2026

Robert

Excellent!

Partner

10/10

Exceptional

04 May 2026

Amy

The bar was great! Reasonable drink prices and 1/2 price apps. The bartender was very friendly. We used the shuttle to go to the Brewers game and that was great! I also felt safe at this property. I liked the gated parking and it was easily accessible. We will stay here again.

Partner

10/10

Exceptional

02 May 2026

anthony

Overall a very pleasant experience! Great location, staff and comfortable and clean! Hotel bar a great place to hang!

Family

10/10

Exceptional

01 May 2026

George

I definitely recommend this place !!
Everything was perfect.!

Self

10/10

Exceptional

28 Apr 2026

Jan

I love staying here. Beautiful art deco lobby with marble flooring and original light fixtures. They have the coffee shop open in the morning and the barn restaurant for the evening. There's a shuttle to take you anywhere nearby within 3 miles. Staff was friendly and parking was easy. Good size hotel.

Self

10/10

Exceptional

26 Apr 2026

Shane

Room was great. Bed was very comfortable and great view

Partner

8/10

Excellent

26 Apr 2026

JOHN

This is a nice throwback in time. The staff was so nice. The room had some issues -- lamp shade was torn, curtain was not all the way on the rod. I was disappointed there was no microwave in the room. The one MARVELOUS feature was many safety rails in the bathroom.. While there was not a roll in shower, there were multiple rails that made it SO MUCH easier and safer for me. I would stay here again for that reason alone. The bed pillows were fantastic. It is a roomy space and the bathroom is huge which was appreciated. The elevator is a hoot. The hotel had a wonderful \"feel\" to it. I Wish there had been clear written guidelines, as I am deaf and it is difficult for me to ask instructions and information.

Partner

10/10

Exceptional

26 Apr 2026

Daniel

Very nice rooms and super hot water for showers

10/10

Exceptional

26 Apr 2026

jaydanne

Great location for local venues and nearby food spots.

Love the antique esthetic with modern conveniences. Room was clean. King suite jacuzzi was worth it after a long night across the street at The Rave.

Starbucks downstairs for coffee/breakfast was very convenient.

Drinks at the bar were overpriced for way too much mixer. Better off hitting nearby pubs if you're looking for decent cocktails.

Overall, happy with our stay here. We'll definitely stay again for our next trip to Milwaukee for a show.

Partner

10/10

Exceptional

26 Apr 2026

Terry

Everything was great, the only drawback was the size of the elevators. Especially for a power chair. But I understand if you update the elevators, you also remove a beautiful, classic nostalgia of the place. They have a very haunting, \"Shining\" appeal to them.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Thomas

Staff was awesome. The whole vibe of the hotel was great. I utilized the hotel restaurant. The food was great. The room was spacious and comfortable. Overall it was a great stay.

2/10

Poor

22 Apr 2026

laquina

We chose this hotel for our anniversary stay the appearance of the room was nice but when you got down to the cleanliness the comforter was white and had dirt rings around the comforter. The bathroom floor was dirty. There was no soap so we actually checked out early and left

Partner

10/10

Exceptional

21 Apr 2026

Dawn

If you are going to the Eagles Club, this is an excellent hotel, very clean and nice and the club is across the street. Love it!

10/10

Exceptional

20 Apr 2026

Melissa

Beautiful place! Great staff! Slept great!

Friends

4/10

Poor

19 Apr 2026

Aliyyah

Jacuzzi wasn’t properly cleaned and no television WiFi was out.

Partner

10/10

Exceptional

16 Apr 2026

Jennifer

Shower was great.

10/10

Exceptional

15 Apr 2026

Stephen

All was good

Business

10/10

Exceptional

14 Apr 2026

Bonnie

The inside of this hotel is just breathtaking, it's like going back in time to the 1920s. Loved all the subtle restored elements and consistency to tie in the restoration, even in the room itself.

Self

4/10

Poor

13 Apr 2026

Susan

Room was not cleaned

Partner

10/10

Exceptional

13 Apr 2026

JOHN

Very good place.

10/10

Exceptional

13 Apr 2026

Debra

Staff was great! Room was very nice, bed comfortable but the pillows were not.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Mary

Not much to choose from as far as breakfast.

Family

4/10

Poor

11 Apr 2026

Ben

Expensive for what you get. Only thing has going for it is location. Walls and doors pretty thin, definitely not sound proof.

Partner

10/10

Exceptional

11 Apr 2026

Lorene

Clean, attractive, and historically appropriate rooms with a great view of the city.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Jesse

Had a great time in the King Suite. Staff was amazing! Felt really Welcome!

Partner

8/10

Excellent

06 Apr 2026

Trent

Clean room, staff was great, but the jacuzzi tub in room was very dirty. We cleaned it out 3 times and hair and black sut kept coming out of the jets. Although there is gated parking, you have to walk half a block to get back to the hotel. Lots of trash in parking area.

Partner

10/10

Exceptional

05 Apr 2026

Guy

The room was large and the hot tub wonderful

Friends

10/10

Exceptional

04 Apr 2026

Marisa

Such a lovely property! From the outside you wouldn't know what a gem it is. It isn't the Pfister and it's not perfect but it is a gem. The staff are wonderful and the vibe is classic. Excellent drinks in the bar, super yummy breakfast in cafe. Had a great king room on 7th floor. Big room, comfy bed. So many special and unique details!

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

Will

Old school very retro but also very clean. Big rooms and very clean and quiet.

Partner

10/10

Exceptional

03 Apr 2026

Carole

Check in was super easy. The front desk staff was super helpful and suggested the free shuttle when I asked about Uber. The room was clean and comfy. Dave the shuttle driver was awesome, he made the trip to Fiserv (and back) enjoyable and kept our crew safe. Check out was easy.

The only thing: says parking onsite, I never did see that it's $20 to park in the ramp/garage. No big deal, it was safe parking.

Friends

6/10

Pleasant

02 Apr 2026

Charmayne

The room was clean, the housekeeping and front desk staff were helpful. But the property is dated. Some consider it “historic”, but it lacked charm and just seemed old. My stay left a lot to be desired and I

6/10

Pleasant

31 Mar 2026

Jasmine

I wasn’t informed of any breakfast and the hot tub needs to be checkout because you don’t feel the jets guest service was excellent and the parking is a tad bit far

Partner

10/10

Exceptional

30 Mar 2026

Katie

I would recommend and I would stay there again if i was in Milwaukee. The staff was very friendly and made sure that my stay was perfect.

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Brittany

Amazing staff and beautiful rooms! We love staying here!

Partner

2/10

Poor

28 Mar 2026

Michelle

Our hot tub in our room did not work! Then we couldn't get the water to shut off! Maintenance told us that's normal it's what it's supposed to do! And sat there and argued with us about it!

Partner

10/10

Exceptional

28 Mar 2026

Logan

Very cool hotel, loved the old aesthetic.

Friends_and_family Friends

10/10

Exceptional

27 Mar 2026

Jeffrey

Mostly 5 Stars but the hot tub , although hot, was not very bubbly. Weak jets.

Partner

4/10

Poor

27 Mar 2026

LaShawn

When was the last time the furniture was dusted? I did tell my goodness the dust was a mild thick! And the linen--ugh! Get some CLR and clean the sink faucet!

Self

6/10

Pleasant

23 Mar 2026

Tyeda

I just stayed at the Ambassador Chicago the weekend before, so I went in expecting the same 4 star amenities/level of care. The employee behind the desk at check in was lovely. We went up to our room, which was very large, but not modern like the Chicago version. That night we walked home from our concert (1.6 miles from the stadium) and I was thirsty. There were not any restaurants or stores within walking distance open near the hotel at that time except for Taco Bell. We decided to go to the hotel bar. We waited 10 min to be talked to by the bartender. He did not even look at me, just told me I’d have to wait. After a few minutes another employee came to assist us, and it was obvious he was suffering from the flu or another cold because he was coughing on everything. I actually asked him if he was feeling okay because he was visibly sick, and he admitted to being under the weather. We left the bar immediately, unserved and surprised at the lack of service. As we were walking out, we heard another group of people get up, unhappy with not being served. I woke up ready to do my regular workout at the gym. The one treadmill the gym offered was out of order and the one elliptical was filthy. I decided to run outside instead. The attendant behind the podium by the door was very kind and told me the best path to go on. I came back and got coffees from the cafe (again, a lovely employee experience). Overall, our experience was okay, but not a 4 star hotel experience.

Partner

10/10

Exceptional

22 Mar 2026

MANISHA

Came to town for a conference and stumbled upon this gem. Great staff, very clean, and spacious.

Business Friends

8/10

Excellent

22 Mar 2026

PENNY

Couldn’t get help for TV and couldn’t get free WIFI without signing up for Wyndham membership.

Partner

8/10

Excellent

21 Mar 2026

Elizabeth F

Hotel was beautiful, original, and historic. The room was a great size and had a cozy bed. The fridge had food in it from a former guest, so i reminded the front desk at check out that housekeeping needs to be more thorough. The rest of the space and hotel was quite clean.

Self

6/10

Pleasant

19 Mar 2026

Brian

If you like Stephen King's The shining. You'll love this hotel. Very nice for old fancy. Staff was helpful. Unfortunately our hot tub was broken so that was a bummer but the bed was comfy. Overall not too bad of a stay.

Partner

10/10

Exceptional

17 Mar 2026

Brittany

Absolutely fantastic staff. Beds are comfortable. Elevator tricked me every time but it is really cool. No microwaves in rooms which was a bummer. You also have to pay for parking which is odd for a hotel. Overall though, fantastic hotel.

2/10

Poor

14 Mar 2026

Rocky

The room was clean enough , however the rooms are not updated. Had old tv so no streaming platforms , movies or anything even went to buy a hdmi cord and the tv couldnt even support it.

Partner

2/10

Poor

12 Mar 2026

Tiffany

Room was dirty
No toiletries were filled
Door guy was sleeping
Front desk was helpful

8/10

Excellent

10 Mar 2026

Tracy

The staff was very friendly. The mirror in my room was not clean but everything else was. The hotel is a unique experience and overall I enjoyed my stay.

4/10

Poor

07 Mar 2026

Dzemal

dusty, tv doesn't work, no toilet paper

10/10

Exceptional

05 Mar 2026

troy

Great experience!

Family

10/10

Exceptional

03 Mar 2026

Elba

Beautiful! Very comfortable stay, and can't wait to visit again.

8/10

Excellent

01 Mar 2026

Connie

Recently I stayed at the Ambassador Hotel and overall had a comfortable experience. The location was convenient, and the front desk staff were polite and helpful along with the staff in the Lime Ricky Bar, particularly Scott and Dominique.
However, I was disappointed with the maid service. Housekeeping was inconsistent, and the room was not cleaned to the standard I expected for the hotel. Basic tasks such as emptying the trash cans, removing used food containers and used glasses to properly tidying the room was overlooked every day but one. This unfortunately took away from an otherwise pleasant stay.
With better attention to housekeeping, this hotel could have provide a much stronger overall experience.

Self

8/10

Excellent

28 Feb 2026

Dylan

Room could be cleaner, stains all over the couch floor wasn’t too clean

Partner

10/10

Exceptional

28 Feb 2026

Melissa

Elegant

10/10

Exceptional

25 Feb 2026

EMILY

The staff was helpful and friendly. The front desk, Roberto, hooked me up with a fantastic room. When we needed the shuttle, the coordinator was very informative. The shuttle was clean, our driver Dean was awesome, and it was so nice to use to get to the Fiserv. Room service (Corey/Cody? sorry!) was perfect and rounded out a perfect couples get away for a concert. LOVE THIS PLACE EVERY TIME!!

Partner

10/10

Exceptional

23 Feb 2026

Michelle

we love this hotel stay there multiple times and we’ll definitely go back. It’s clean. The staff is excellent and the bar is pretty cool.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Sarah

Very clean, great service, classic atmosphere

10/10

Exceptional

10 Feb 2026

Chaz

Weird elevator but nice place

Business Partner

10/10

Exceptional

08 Feb 2026

Melissa

This hotel was not only a great value, but a great find. I had never stayed here before. They provided a free shuttle up until midnight, which is great if you need a ride to and from work, and maybe even a couple of hours out. The staff there provides a great atmosphere, their service is awesome, and the cleanliness of the rooms is top-notch. If you are looking for a place to stay to relax, be a tourist, or go to a concert (2 minutes from the Rave), consider this place.

Business_and_leisure Partner

10/10

Exceptional

07 Feb 2026

julie

Clean room room service was excellent

Partner

10/10

Exceptional

06 Feb 2026

Deaaron

Great place

Business_and_leisure

10/10

Exceptional

04 Feb 2026

Jamie

Always an excellent place to stay.

10/10

Exceptional

02 Feb 2026

Fernando

One of my personal favorite hotels here in Milwaukee. Will definitely recommend and be staying here again.

Leisure

10/10

Exceptional

28 Jan 2026

Jacob

Room was clean and staff was amazing!

8/10

Excellent

27 Jan 2026

Kaitlin

Room was very clean and bed was comfy

Leisure Partner

10/10

Exceptional

22 Jan 2026

Mike

Easy

Partner

8/10

Excellent

18 Jan 2026

Lia

N/A

2/10

Poor

18 Jan 2026

Chris

The bed had not been made. It had makeup on the pillows and there was hair in the bed when we pulled the sheets back

Partner

10/10

Exceptional

18 Jan 2026

Fernando

The rooms are very clean and soundproof so I Hurd little to no noise the entire stay, would recommend

Leisure Partner

10/10

Exceptional

18 Jan 2026

Christopher

Yes, the Ambassador in Milwaukee is a great place. A restored art deco gem, within minutes of downtown attractions and the lakefront.

10/10

Exceptional

18 Jan 2026

Ramon

Everything is wonderful

8/10

Excellent

17 Jan 2026

Steven

Very well treated.

8/10

Excellent

17 Jan 2026

ALEJANDRO

clean room and amicable staff

10/10

Exceptional

14 Jan 2026

Ryan

Very cool hotel with plenty of options for entertainment

Leisure Family_with_children

8/10

Excellent

13 Jan 2026

Jason

Spacious rooms, clean, cheap..

Coffee pot was broke, surprised I had to pay 20.00 to to park in their lot

10/10

Exceptional

11 Jan 2026

Donald

The decor is beautiful, the room was bigger than I imagined it would be, and the staff was very helpful. I unfortunately had a run in with another guest in the bar while watching football. The staff eventually called the police to handle this individual and staff was extremely helpful and apologetic to me, making sure my experience was still satisfying. Rest assured, we already have plans to visit again.

Partner

4/10

Poor

11 Jan 2026

Sara

The hotel needs work. I felt misled by the website. The rooms have zero amenities-- rust in soap, no decor, stains on furniture and no tv access unless you have an i phone to connect your apps. The website claimed the rooms were soundproof and they were anything but.

Partner

10/10

Exceptional

10 Jan 2026

Steven

Large, comfortable room. Clean.

Business_and_leisure Family

10/10

Exceptional

06 Jan 2026

Sean

In town for new years

Friends_and_family Friends

10/10

Exceptional

04 Jan 2026

Carol Ann

Wonderfully helpful staff, restaurant/bar on-site, clean room, amenities, and a beautifully restored historical site! I really like this place!

10/10

Exceptional

03 Jan 2026

Eric

Room was clean, staff friendly.

10/10

Exceptional

03 Jan 2026

Angelica

Staff and rooms they also have Netflix which is a big plus I was able to log into my account and watch my favorite shows

10/10

Exceptional

31 Dec 2025

Chris

Nice and peaceful

Leisure Partner

8/10

Excellent

30 Dec 2025

John

Starbucks had limited food options - was told they do not carry all Starbucks food options, which I get, but worth noting.

We stayed with unusual windy conditions. The old windows seems to let in a lot of cold air, so it was difficult to keep the full room at a somewhat constant temperatures.

The new gate to the parking did not call out to hold onto your key when checking out to enable the gate to open upon departure. We got the issue resolved, but this did impact the exit from the garage area.

All else was as usual top class.

Partner

10/10

Exceptional

29 Dec 2025

CASH

Room was clean, staff were helpful....the bar and restaurant had great food. All around a win. The only negatives are it's not in a great neighborhood and it's 20 dollars a day for parking.

10/10

Exceptional

28 Dec 2025

Colleen

Clean room, Candace at the front desk very helpful, Great lication.

10/10

Exceptional

22 Dec 2025

Maria

Staff was great!

10/10

Exceptional

22 Dec 2025

Angelica

Great staff Netflix works

Leisure Partner

10/10

Exceptional

21 Dec 2025

Robert

Nice and functional for the guests.

Business

10/10

Exceptional

21 Dec 2025

Elizabeth

Room was great and staff was very friendly. Would definitely stay here again.

Leisure Friends

10/10

Exceptional

20 Dec 2025

Luke

Clean rooms, friendly staff. Shuttle service is a plus

Leisure Partner

10/10

Exceptional

17 Dec 2025

Hannah

The room was very clean and the staff was extremely helpful and kind. I was greeted right away and taken to the front desk to check in. The atmosphere in this beautiful building is wonderful!

Friends_and_family Friends

10/10

Exceptional

15 Dec 2025

Vernice

The room was clean, the staff was attentive and welcome was well received.

Business_and_leisure Friends