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Comfort Suites Normal University area

Bloomington - IL · United States

310B Greenbriar Dr.View location

8.2/10Excellent1,001 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.8/108.8
Condition7.8/107.8
Location9.0/109.0
Neighborhood9.0/109.0
Quality8.0/108.0
Value7.8/107.8
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites Normal University area

The Comfort Suites Normal University area hotel in Normal, IL is located off Veterans Parkway and I-55, just 10 minutes from downtown Bloomington. Illinois State University and the Central Illinois Regional Airport are nearby, too.

Our smoke-free, all-suites hotel gives you more of the space you need to spread out, relax or work. We offer the essentials you need for a successful business trip, including a business center, free WiFi, free hot breakfast, a fitness center, indoor heated pool and laundry facilities.

All of our spacious suites have TVs, refrigerators, microwaves, coffee makers, irons, ironing boards and safes. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Comfort Suites Normal University area in Normal, you'll be near the airport, within a 5-minute drive of Illinois State University and The Shoppes at College Hills.

This hotel is 0.8 mi (1.3 km) from Shepard Park Dog Park and 2.1 mi (3.4 km) from Ironwood Golf Course. Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and microwaves.

Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 9 Pet max weight (per pet) in lb is 20 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 40 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Shepard Park Dog Park 1.3 km / 0.8 mi
The Shoppes at College Hills 1.5 km / 1 mi
Children's Discovery Museum 3.5 km / 2.2 mi
Ironwood Golf Course 3.5 km / 2.2 mi
OSF HealthCare 3.5 km / 2.2 mi
Illinois State University 3.6 km / 2.3 mi
Normal Theater 3.6 km / 2.3 mi
Eastland Mall 4.2 km / 2.6 mi
Redbird Arena 4.7 km / 2.9 mi
Prairie Aviation Museum 4.9 km / 3.1 mi
OSF St. Joseph Medical Center 4.7 km / 2.9 mi
Illinois Wesleyan University 5.2 km / 3.2 mi
Carle BroMenn Medical Center 5.4 km / 3.3 mi
David Davis Mansion 5.5 km / 3.4 mi
McLean County Arts Center 6.5 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Hotel safe
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • Smoking areaExtra charge
Show 12 more facilities & services
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Hot tub
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
  • Horse ridingExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 31 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable9 photos

    Comfort Suites Normal University area

    SUITE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Fridge
    • Wi-fi
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 32 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable9 photos

    Comfort Suites Normal University area

    SUITE KING BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Cable TV
    • Satellite TV
    • Fridge
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 31 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable10 photos

    Comfort Suites Normal University area

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Fridge
    • Cable TV
    • Satellite TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 31 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable9 photos

    Comfort Suites Normal University area

    SUITE NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Satellite TV
    • Wi-fi
    • Cable TV
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Comfort Suites Normal University area

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Comfort Suites Normal University area

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Comfort Suites Normal University area

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 31 m²SUI.2D-NM
    SUITE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable10 photos

    Comfort Suites Normal University area

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Room amenities

    • Cable TV
    • Satellite TV
    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Comfort Suites Normal University area

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites Normal University area

8.2
Excellent
1,001 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
7.8 /10
Location
9.0 /10
Neighborhood
9.0 /10
Quality
8.0 /10
Value
7.8 /10
Amenities
7.2 /10
100 reviews shown
6/10
Pleasant
15 Jul 2026
Cayna
The property was a little run down--several items seemed to have had their maintenance neglected (broken handle on the closet, etc.), and the pool had apparently been closed for a few months (wish we had known that at the time of booking, as we were traveling with a kid that was looking forward to the hotel pool). Somehow our keycard deactivated early, too, and we had to have them let us back into the room (even before the stated check-out time). Meh, it was cheap...the hotel was fine for what it was.
Family_with_children
2/10
Poor
14 Jul 2026
Beth
There were all sorts of issues. There was blood in the sheets, the pull out bed had no bedding. The shower curtain didn’t cover the shower so water leaked everywhere. Staff fixed everything for us and were apologetic, but I would not stay here again.
Family_with_children
2/10
Poor
12 Jul 2026
Seth
If you purchase drinks and snacks they double charge you at the purchase of snacks and also bill to your room! City inspector shut the pool down. AC did not work. Spiders crawling all over the Lobby. Staff would not help with billing issue. DO NOT STAY HERE!!!!
Friends_and_family Family
8/10
Excellent
12 Jul 2026
Bethany
We just stayed here for one night on the way back to Dallas. It was fine for one night. Good value. Hotel is older and it seems they are trying to make it look newer. Safe, quiet and clean place.
Friends_and_family Family
6/10
Pleasant
10 Jul 2026
William
Long dark hairs in sink and tub, pile of debris on bathroom floor, bathroom sink did not drain, deadbolt not functional and security latch was barely attached. Had to wait for front desk at check in and check out. Relayed issues to gal at check out who didn't seem interested and didn't make a note of any of the concerns.
Partner
4/10
Poor
10 Jul 2026
Alan
Pool was condemned by the city
Self
4/10
Poor
09 Jul 2026
Lori
The room was not really clean. The carpet was old and the whole room needed an update.
Family_with_children
8/10
Excellent
09 Jul 2026
Takyra
If you need a affordable place to stay this is it not bad it’s no 5 star hotel but the bed was clean shower water was hot with plenty of restaurants an store around
2/10
Poor
02 Jul 2026
Josh
Other than check in we barely saw a staff member. The room was dirty, the ice bucket unusable because of mold on the inside. There was an old dirty shirt outside of our door when we got there, multiple piles of dirt and trash in the hallways including a cigarette butt by the ice machine. The pool was not usable which we would have understood if we were given a heads up about it but we had planned on using the pool and were very disappointed.
We specifically got the room that sleeps 6 people because we had our kids with us and needed the space and beds. Turns out the sofa bed was broken, the sheets had stains all over them, there was trash inside of it and what looked like dead bugs. We didn't find all of this out until late at night when we were getting ready for bed and already had some kids asleep so we couldn't switch rooms so we had to cram onto the other beds. I am beyond angry and will not recommend this hotel to anyone. If they have housekeeping they need to be fired because they obviously did not do their job.
Friends_and_family Family
4/10
Poor
01 Jul 2026
April
Overall, the place was clean, just an older hotel. The lights did not work in the bathroom or the bedroom and no one fixed them during the 5 night stay. The pool was shut down as well.
Family_with_children
6/10
Pleasant
30 Jun 2026
Birendra
Not clean room
Friends
6/10
Pleasant
28 Jun 2026
Anthony
Room wasn't cleaned properly. Coffee maker had used filter with grounds still inside, found a random pill in bathroom under sink, chair in room had sticky stuff on it, ac unit making loud noises, and no pool city shut it down
Friends_and_family Family
6/10
Pleasant
24 Jun 2026
Warren
Pool closed back in March 2026 by Health Dept! No repairs. TV remote batteries dead,
Friends_and_family Friends
2/10
Poor
23 Jun 2026
Sara
Absolutely atrocious! No one was at the the front desk when we arrived at 3:30 pm to check in. Waited 25 minutes until someone came from the back to check us in. The pool was closed due to maintenance. There was puke on the stairs. The floors in the front entrance were sticky. Every single door to every room in the building has dents and looked they they had been broken into. The bathroom door was discussing. The tub filled up with water while taking a shower because the thing in the bottom of the tub was broken and would not stay up. Very disappointing. I have no idea how so many people rated it 4 stars.
Self
8/10
Excellent
20 Jun 2026
Kathleen
Staff very helpful. Hotel is showing its age but my room was clean and well organized. The pool was down and we were not notified ahead of time. All hotels doubled their price for this weekend which I do not like ( supply and demand Special Olympic weekend)
Self
2/10
Poor
18 Jun 2026
Raymond
The room smelled like smoke even though it was a nonsmoking room. It was obvious that the room/hotel has not been updated in decades from the diaphanous deteriorating window curtains and screens to the gouges in the floor tiles, this room seriously needs since love. If you like slumming it, this is the hotel for you!
Self
6/10
Pleasant
10 Jun 2026
Maria
It’s was just ok for one night
Self
10/10
Exceptional
10 Jun 2026
Bonnie
Needs some normal maintenance. Light bulb and heat lamp dial were missing in my room and shampoo bottle was almost empty.
Self
4/10
Poor
09 Jun 2026
Audrey
Absolutely not clean or taken care of. Will not be staying at another comfort suites.
Partner
8/10
Excellent
06 Jun 2026
Donna
It was ok for a one night stay. Lots of places to put/store stuff.
No soap for shower. Couldn’t use the dispensers .
Sadly the light in bathroom kept going out.
Friends_and_family Family
6/10
Pleasant
04 Jun 2026
Whitney
The room was clean, the staff I encountered were friendly. I was only there for a quick 8 hours to sleep.
8/10
Excellent
30 May 2026
Deanna
Everything about this hotel was just okay. The property was in an okay area. The cleanliness was just okay, as a few items were found throughout my stay, which indicated that the room was not cleaned properly. The amenities were not all available, which was told at check-in. That would’ve been helpful to know before booking. A sign stating “we are not responsible for theft of materials or vehicles” right outside the hotel does not make you feel safe. Finally, breakfast was also just okay. Other than those things, the stay was alright. Comfortable bed. Plenty towels. Overall, an okay experience.
Friends_and_family Family
6/10
Pleasant
19 May 2026
Lasonia
The breakfast needs more varieties.
8/10
Excellent
11 May 2026
Zach
The hotel was quiet. The room had plenty of space and was good for doing work. The bed was a bit lumpy and not all that comfortable.
Self
8/10
Excellent
08 May 2026
Roger
We had a handicapped accessable room and the shower did not work properly. The hand held spray did not work. I told the front desk and they had a repairman come and fix it the next day. It then worked but it leaked horribly. The staff was good to get someone to look at it but the repairman did a less than good job.
Partner
6/10
Pleasant
07 May 2026
Sarah
Large room that was clean but out dated. Staff was friendly.
Self
10/10
Exceptional
06 May 2026
Jacob Rodríguez
Muy Buen lugar
8/10
Excellent
03 May 2026
Colie
Kim, at the front desk was very helpful and recommended a great restaurant for dinner. The room was clean and spacious. Good shower with good hot water. We would stay there again!
Partner
6/10
Pleasant
29 Apr 2026
John
Self explanatory
6/10
Pleasant
23 Apr 2026
Lori
The pool was closed and my key wouldn’t unlock the exercise room even after I asked the front desk for help. The breakfast was good but on Saturday they ran out of food early. The hotel was clean but dated. I wouldn’t book this hotel again unless we didn’t have other options.
10/10
Exceptional
20 Apr 2026
Jonte
Everything was good
Partner
4/10
Poor
19 Apr 2026
Uday Raju
Accommodation looks pretty and well maintained
I have faced couple of issues
- Room lock not working properly, Need to spend lot of time to open the door with access card.
- Bed was Noisy and not comfortable even sofa not comfortable
- AC not good to maintain the temperature

Apart from above Staff very good and remaining good
8/10
Excellent
18 Apr 2026
James
Parking policy sucks.
6/10
Pleasant
18 Apr 2026
Jordan
Breakfast area was nice and clean. The rooms were clean but the bathrooms need to be updated
6/10
Pleasant
17 Apr 2026
Ola
The breakfast was very very poor.
Family_with_children
8/10
Excellent
17 Apr 2026
Robert
Rooms were ok. Elevator was problematic. Staff was great. Breakfast was minimal, but good enough. Very small coffee cups.
Family
8/10
Excellent
15 Apr 2026
Darren
Breakfast was decent. Eggs, waffles, hash browns were available daily. They changed the meat daily between sausages, ham and bacon so that was good.
Problem is pool not working, got closed by the State as of middle of March. Doesn’t look like hotel is very urgently working to get part so pool can pass and be useable again. Fitness room was basic but everything worked. Cleaning staff will clean room and empty garbage whenever you request it, as well as clean rest of your room.
Friends_and_family Family
8/10
Excellent
12 Apr 2026
Jennifer
Clean hotel and rooms. Beds comfy. Didn't eat. Good price and close to ISU campus.
Friends_and_family Family
2/10
Poor
12 Apr 2026
John
Our room didn't have bedding for the pull out bed,
Took 3 trips to gather a pillow . Blanket and sheets. No apology. No acknowledgment either . Room was very dirty and the pool was closed due to Illinois health department orders
Family_with_children
10/10
Exceptional
11 Apr 2026
James
I like staying here because it is quiet, clean, good breakfast and the staff is friendly.
Self
4/10
Poor
05 Apr 2026
Marissa
Felt unclean and outdated
Family_with_children
6/10
Pleasant
02 Apr 2026
Sara
First room smelled of smoke, but staff was able to switch rooms for us. Pool was closed because of code. Breakfast was good. Room was clean.
Family_with_children
10/10
Exceptional
31 Mar 2026
Valerie
Clean room
Individual ac control
Pool out of order
Friendly staff
Self
10/10
Exceptional
31 Mar 2026
William
A very good breakfast and a clean, up to date room.
Family
8/10
Excellent
28 Mar 2026
Chekesha
Value hotel with plenty of space. I would stay again.
Family_with_children
8/10
Excellent
26 Mar 2026
Reece
Easy to find, ice machine was a little loud but manageable
2/10
Poor
25 Mar 2026
Matthew
Room was musty, shower was old and had no hot water. Pool was shut down by the health department. The safety bar on the door was broken. Huge gap under the door. Only thing that was “clean” was the bed and the toilet. Severely outdated old hotel that needs some assistance. I ended up leaving after a few hours..
Partner
10/10
Exceptional
25 Mar 2026
Wade
Very spacious room. Friendly staff. Food and stores nearby.
Partner
10/10
Exceptional
23 Mar 2026
Brenda
We got in around 9 pm and 2 of our rooms had a strong smell of being smoked in. We were graciously given new rooms. Thank you so much!
Friends_and_family Family
4/10
Poor
22 Mar 2026
Saravanan
Bathroom door lock was not working. Break fast was not good. Room and property cleanness are not up to the mark. Swimming pool is not working. Staffs are Ok
Family_with_children
6/10
Pleasant
22 Mar 2026
Stephen
We arrived at around 1:30 AM and it was nice when we got there. The staff was pleasant. The breakfast area was well stocked and the food was good.
Partner
4/10
Poor
20 Mar 2026
Samantha
There was ants in the bathroom and small hairs in the shower that were visible upon opening curtain, showing it was not even rinsed after the previous occupants. The room also smelled smokey-terrible. The pool was shut down and we found out when we got there and were asked if we wanted to cancel our stay, but we needed the room for the night.
Family_with_children
10/10
Exceptional
20 Mar 2026
Paal
Excellent property
Self
8/10
Excellent
19 Mar 2026
Michael Lee
Everything was great the room was very nice. My door was a bit difficult to get open, and the bathroom could use some paint. I will be staying there again.
Self
2/10
Poor
18 Mar 2026
Tom
Location great. Disappointed with unfriendly staff.
10/10
Exceptional
17 Mar 2026
Carol
Lots of space outside for walking pets. Very comfortable bed. Spacious room.
Pool was closed by the Health Department
Pet
2/10
Poor
17 Mar 2026
Brittany
The elevator inspection was out of date and the pool was closed down by the health department
Friends_and_family Family
10/10
Exceptional
07 Mar 2026
Salvador
Dd
8/10
Excellent
05 Mar 2026
Joan
Nice hotel. Good staff, comfortable rooms, and a very good breakfast.
Friends_and_family Friends
10/10
Exceptional
04 Mar 2026
Judy
Enjoyed the space in the room and a fridge with a freezer.
Partner
10/10
Exceptional
03 Mar 2026
Ismael
The room
10/10
Exceptional
01 Mar 2026
Ashley
The room was clean
8/10
Excellent
01 Mar 2026
araceli
Nice
10/10
Exceptional
28 Feb 2026
Michele
Last minutes stay that was super clean and friendly staff. One of my top stays for an unplanned stop!
8/10
Excellent
28 Feb 2026
Sara
Room was nice. Hotel was clean. Overall good experience.
4/10
Poor
26 Feb 2026
Kevin
Heat issue in the room
6/10
Pleasant
23 Feb 2026
Amy
First shift staff never answers the phone. We called several times on the morning of check in and the phone just rang several times. The next morning when we were there, the receptionist was on personal calls many different times.
Friends_and_family Family
8/10
Excellent
21 Feb 2026
Brion
Extremely clean. Spacious. Old but well taken care of. Like Jennifer Aniston. Coleman Domingo.
Self
10/10
Exceptional
15 Feb 2026
Mary
Clean rooms, nice hot breakfast, and ideal location
Friends_and_family Family
10/10
Exceptional
10 Feb 2026
Samantha
Great room , clean, spacious and reasonable price
Friends_and_family Family
8/10
Excellent
25 Jan 2026
Heather
We stayed for one night in a queen suite. Plenty of room, everything seemed clean and was comfortable. Decent price for the stay. Definitely would stay again.
Leisure Family
10/10
Exceptional
19 Jan 2026
Mary Anne
Everything and everyone was great. The pool staying open for adults to 12 am was a nice touch.
Leisure Self
8/10
Excellent
30 Dec 2025
James
Shower water was a little cold
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Michael
Wonderful night great breakfast
Friends_and_family Family
10/10
Exceptional
16 Dec 2025
traci
The front desk clerk went above and beyond to make our stay pleasant
Friends_and_family Family
10/10
Exceptional
15 Dec 2025
Betsy
Everything was good
Business Friends
6/10
Pleasant
28 Nov 2025
Jannel
My initial room had remnants of a bed bug infestation. I had to be moved to another room
Leisure Family
2/10
Poor
22 Nov 2025
Amy
I called the front desk and reported water dripping from the ceiling in the bathroom around 6am. There was a large puddle forming across the floor. I was told maintenance would stop by when they got in but I asked for another room to continue sleeping and be able to get ready to leave later in the morning. She replied “ I’ll try” after a long awkward silence I asked if she was still trying and was there a room for me. I was told to go to the front desk to pick up the key and then she hung up. I packed up my stuff, when to the front desk and was handed a key to another room. No sorry for the inconvenience, no thanks for letting us know, and no sense of customer service skills.
2/10
Poor
18 Nov 2025
Dave
The room needs a lot of
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Sandi
Great size and clean room. Great breakfast. Great location.
Friends_and_family Family
10/10
Exceptional
14 Nov 2025
Richard
Front desk was great, busy time to check in employee did an amazing job, very fast and efficient outstanding
Business_and_leisure Family
10/10
Exceptional
11 Nov 2025
James
Breakfast was fresh just not seasoned... Service was amazing we were very friendly and helpful actually enjoyed my time
Friends_and_family Family
8/10
Excellent
07 Nov 2025
Candace
Just in town for a concert. This place was convenient and located next to a Walmart. The room itself was clean. The doors looks beat up a bit but everything else was good
Friends_and_family Family
10/10
Exceptional
05 Nov 2025
David
not my first stay and again was great. Its not super fancy but its clean and breakfast is great. Great stay for the price point
10/10
Exceptional
01 Nov 2025
Janine
Very nice and clean room.
Friends_and_family Family
8/10
Excellent
28 Oct 2025
Meghann
The room was clean. The pool was nice but needs a good cleaning
Leisure Family
8/10
Excellent
24 Oct 2025
Jesse
I enjoyed my day. It was convenient location, wise, and close to eateries.
Partner
8/10
Excellent
21 Oct 2025
Roger
The \"handicapped\"shower was not really large enough. It needed to be larger for a truly handicapped person.
Leisure Family
10/10
Exceptional
20 Oct 2025
vamshi
Very good location and safe
Business Self
10/10
Exceptional
16 Oct 2025
Cathy
Very clean and comfortable
Leisure Friends
6/10
Pleasant
14 Oct 2025
Amy
Was fine for a safe, quick sleep. Good location. Hotel looking somewhat run down but was clean and comfy. What you would expect at the lower price point.
Leisure Partner
10/10
Exceptional
09 Oct 2025
Rosa
Awesome staff. Very quiet. Rooms are really nice
Business Family
4/10
Poor
06 Oct 2025
Kristi
One room wasnt fully clean. Clothes left behind and key left behind. Pull out bed was broken. No bedding for the pullout bed. They moved us to a different room at 11 at night.

Other room was dirty. Had mini soaps that were USED. No bedding or pillows for pullout.

Lock on bathroom door didnt work.

Pool area is very run down.

Breakfast could have had morw vairety.

Sketchy area.

Elevator had ppl stuck in it for a while. Decided to only take stairs. Could hear the ppl above us!

Friends_and_family Family
8/10
Excellent
06 Oct 2025
Markeeta
Decent hotel
Business Family_with_children
6/10
Pleasant
06 Oct 2025
Markeeta J
Decent hotel
Business Family_with_children
2/10
Poor
05 Oct 2025
Rosemary
Rooms was dirty smelled like mold had tissue in the peephole light hanging from bathroom ceiling paint peeling from wall toilet didn’t flush sink stopped up in bathroom had to call police to get my money back stains in hallway floors and in room elevator was very dirty the lock on door had nails loose worst hotel ever need to be remodeled or closed down the review on Expedia said was good that was a lie google had different reviews which was bad
Leisure Family
10/10
Exceptional
04 Oct 2025
Susan
Nice but nothing above and beyond
Leisure Family
10/10
Exceptional
01 Oct 2025
Greg
Ok for pet
4/10
Poor
28 Sep 2025
Timothy
The bathroom door was really dirty. The shower curtain didn’t go to the floor for all the water came out on the floor not nice.
Leisure
6/10
Pleasant
21 Sep 2025
Michael
Room smelled of mildew/ sitting water. Grout in the bathroom was disgusting, hairs on our sheets. Pool was open but definitely not well taken care of.
Leisure Partner

Location & surroundings

Comfort Suites Normal University area
310B Greenbriar Dr., Normal, United States

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Comfort Suites Normal University area

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