Name: Courtyard Bloomington Normal
Address: 310A Greenbriar Drive, Normal, 61761, US

8/10

Excellent

11 Jul 2026

Greg

The staff was great! It would be nice to know before you show up that the pool has been shut down by the authorities and will not be usable with a full price hotel already paid for.

Family_with_children

2/10

Poor

25 Jun 2026

Troy

Hotel is a dirty disappointment. Needs a ton of maintenance. Pool was closed by health department. Room was only half cleaned. Left dirty towels and glasses. Room noisy from squeaking floors. Hallway carpets dirty. Poor breakfast choices.

Family

8/10

Excellent

24 Jun 2026

Faye

The staff were absolutely amazing. From the baristas to the front desk to the manager. Lawrence had just taken over there new management and he is cleaning the place up. He is so personable and professional friendly. The pool and hot tub were being renovated so we didn’t get to use those I am sure it will be gorgeous in the next few months

Friends

10/10

Exceptional

23 Jun 2026

Wanda

The staff was amazing. Everyone that we encountered was so nice and personable. The facility was having renovations on the pool and hot tub. But the staff made up for that inconveniencez

6/10

Pleasant

21 Jun 2026

Dale

As far as our room, it was clean enough except for the shower. The shower floor was pretty stained and unpleasant. Front desk personnel were nice and helpful. The pool was closed down by the city and while it didn’t bother us, it would have been nice to know that. A family coming with kids would have been disappointed. My husband was taking some things to our car. I was in the bathroom. Someone knocked, then came in and said, oh someone is still in here. They told me you checked out. We had not. We felt rushed out of there.

Check out was noon. House keeping was knocking on doors asking if people were ready to check out. We went down to breakfast. False advertising at its best, we knew it wasn’t free, but pictures of nice looking dishes were advertised. The person working didn’t know anything about the entrees and couldn’t find cream cheese. Said no ever orders the flat bread. We don’t plan to stay again.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Sharon

Building seemed somewhat out of date. My pillows were very limp. Elevators certificate expired in Jan 2026. Pool was not open/closed down due to some issue in the pool. Toilet seemed to be somewhat loose at the base and jerked when you got up. Not impressed.

Family

4/10

Poor

09 Jun 2026

Amy

This place was terrible and an awful shape. The garbage was overflowing outside as we arrived. The pool was not full, and there was a crack in the window of the pool center upon our second day our floor smelled like sewage there was some sort of problem going on in the hotel. The staff was kind, but the place was a wreck. Will not stay there again.

Family

8/10

Excellent

08 Jun 2026

Gary

Clean, good location. Quiet.

Partner

10/10

Exceptional

12 May 2026

Christopher

The front desk staff were super helpful!

Friends_and_family Family

8/10

Excellent

07 May 2026

Maureen

I was put on a first floor room that had a sliding glass door to the parking lot... I did not feel safe. I should have just asked for a different room, but was uncomfortable doing that as well.

Self

4/10

Poor

05 May 2026

Natasha

Parking lot is in need of refurbishment.
The complementary water bottle in my room was opened and partially empty, the small bottle of lotion was empty, the back of the toilet had hair on it, the sink drained slowly and built up when running/brushing teeth.
The bed was comfortable, however.
The pool was out of service and we were not advised prior to check in.
The staff was friendly.

Family_with_children

10/10

Exceptional

05 Apr 2026

Byron

Worth the price

Self

10/10

Exceptional

26 Mar 2026

Colette

parking was secure.

Self

6/10

Pleasant

23 Mar 2026

ANDREA

We stayed because of indoor pool, pool was closed, should get some money back for false info. Disappointed.

10/10

Exceptional

21 Dec 2025

Danielle

Our stay was excellent. The shower head could use a replacement and hair removal from the bathroom. Great otherwise.

Friends_and_family Family

6/10

Pleasant

15 Dec 2025

Marsha

Room was in good condition. Staff was courteous. Stayed in an accessible room. Bathroom setup was fine. Bed could have been lower to floor for transferring from wheelchair to bed. Never was able to connect to internet through XBOX game system.

10/10

Exceptional

07 Dec 2025

Elizabeth

Staff

6/10

Pleasant

10 Aug 2025

Duane

The hotel room we had was very run down. The main light didn’t work, the phone didn’t work, there was a horrid smell on our floor, and the room air conditioner was stuck on 64 degrees.

Leisure Family

2/10

Poor

29 Jun 2025

Erica

Old and dark

Stay anywhere else but here. This hotel has no natural light, coffee was terrible and the rooms are very outdated. Shower floor was so old and cracked that I had to stand on a towel while I showered.

Business

6/10

Pleasant

24 Jun 2025

Dennis

The staff was courteous. The rooms were clean. Kind of disappointed The hot tub didn't work. This seems to be a thing lately. The shower was really nice Not used to seeing glass doors. Maid service Didn't do anything the second day so had to go to the desk to get more coffee. Not a big deal, but if they know you're staying more than one night they should at least refill the basic necessities. Like coffee and toilet paper and take the trash out.

Leisure Family

6/10

Pleasant

23 Jun 2025

Teresa

I stayed for two nights and no housekeeping was done. Saw two employees still there after 6pm taking out the garbage while fire alarm was going off. Apparently bartender overcooked a pizza.

Leisure

4/10

Poor

05 Jun 2025

Verified traveler

Late check in after midnight 5/29/25. On 5/31, my husband went to open the drapes all the way and noticed we had a sliding door to a so-called patio. Mind you we were on the first floor facing the parking lot. My husband went to open the sliding door and the lock was broken, the door was unable to be locked which meant we were in a room that could have been accessible by anyone from the outside, ground level. Cleaning staff apparently did not know this door was broken?? My husband went to the front desk to have maintenance called to have door fixed. He was told maintenance was not in at that time. My husband then asked for a screwdriver, being handy, would attempt to fix himself. They actually allowed him to attempt to fix, however, lock completely broken and unable to be repaired. We were then told we would be moved to a new room on the second floor and offered a free breakfast for the inconvenience. We had to pack up an already unpacked room, not as big of an issue as the open door for anyone to enter!!

Partner

8/10

Excellent

11 May 2025

Carolyn

Helpful stadf

4/10

Poor

20 Apr 2025

Barbara

The first room the fridge did not work and the lamp on the wall was falling off. Had to change rooms then the air conditioning in the second room didn’t work.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Beth

Nice convenient location. Easy off and on the highway. Lots of dining choices nearby. Make sure you watch out for the geese during the spring-they do warn you. Lots of geese nesting in and around the parking lot.

Leisure Partner

10/10

Exceptional

05 Apr 2025

Patricia

was here only from midnight to 7am. People at the desk were nice at check-in and when we left. Older hotel, rooms in need of updating, but the facility was clean.

Leisure Family

8/10

Excellent

30 Mar 2025

Chadwick

Okay place to stay

Good location. Friendly staff. Room was worn out, cigarette burns on furniture and walls, drapes torn. Slightly noisy from outside sounds. Elevator inspection is a few months past due. Refrigerator not good, you have to push a reset button to turn it on for 2 hours at a time. That’s tough when you are there for 4 days and can’t constantly monitor that. Was expecting a little more for the money and the name.

Business

8/10

Excellent

22 Mar 2025

Jennifer

For the money that you payfor this hotel room I was Not impressed. No free continental breakfast, the shower had dried boogers and old soap close to the shower head, only 3 towels and not very clean room. There was also lights that were for bedside light with no light switch on the wall... they were mounted with switches themselves and were plugged in, but no wall switch to keep them on... all the other creature comforts. Single serving coffee, creamer, sugar and got a great room close to the elevator but the door was really flimsy and could hear everything and everyone while i laid on my bed over 8 foot away.

Leisure Partner

10/10

Exceptional

20 Mar 2025

Wayne

Clean with a hot tub

Business

8/10

Excellent

17 Mar 2025

Bruce

The parts that were remodeled were very nice.

The set-up for the parking lot through another company was a little confusing.

Business Self

6/10

Pleasant

01 Feb 2025

Seth

Hotel staff nice and the room was pretty clean. Sheets were old and the carpet was very dated and old. Couch I would not sit on it because it was old and visibly dirty. The bed was comfortable and clean. Bathroom showing age but clean. I was overall able to rest during my stay.

Friends_and_family Family

6/10

Pleasant

27 Oct 2024

Amy

Staff was very friendly, however this location is in need of a makeover. Dated carpet, very hard beds, pillows uncomfortable. We all woke up with sore backs. Also, for the price we feel a free breakfast should be included.

Leisure Family

10/10

Exceptional

20 Oct 2024

Verified traveler

Convenient & Lovely

I stayed for a few days while attending a conference on the ISU campus. It was about an 8 minute drive.

I arrived around 8:30pm. I asked to switch rooms because someone was loudly hauking in the room next to mine. I was issued a new room with no problem.

The staff was welcoming. The rooms were lovely and clean. Though I did not use the washer and dryer, I appreciated the convenience. I very much enyoyed my stay.

Business Self

8/10

Excellent

23 Sep 2024

Brandon

Very sweet ladies that helped me. Older hotel but I enjoyed my stay. Thank you:)

Friends_and_family Family

10/10

Exceptional

24 Aug 2024

Jun Gyu

good place

Business Family

6/10

Pleasant

15 Aug 2024

Teresa

Need better housekeeping

We had to change rooms because they never vacuumed our first room from whomever was in there prior and the shower had a bunch of black hair in it. So it clearly wasn’t cleaned properly.

6/10

Pleasant

05 Aug 2024

Todd

Pool amenities were less than standard. Green algae at bottom of pool. Even the children in my group refused to go in the pool.
This hotel was over $150 a night and in my opinion a $119 a night maximum stay. When amenities cannot be offered in a sanitary condition, fees should be lowered.

Leisure Friends

8/10

Excellent

17 Jul 2024

Michael

People were friendly and the location was great. The room overall was clean but had a musty odor.

Business_and_leisure Family

4/10

Poor

09 Jul 2024

Sarah

Not all amities offered

The hotel pool was under maintenance during our stay. This was disappointing as I booked the hotel to use the pool and hot tub. We were told we could swim at the neighboring hotel’s pool. We did this and were very unsatisfied with the cleanliness of the pool and there was no hot tub.

Friends_and_family Family

2/10

Poor

03 Jul 2024

delenna

Some put of the room were dirty and the air conditioning didnt work in the rooms

10/10

Exceptional

07 Jun 2024

Lisa

Very clean, quiet, and comfortable.

Leisure Family

10/10

Exceptional

26 May 2024

Alice

Nice clean rooms

Leisure Partner

10/10

Exceptional

18 May 2024

Ana

Check-in was great. Front desk was friendly and fast. Room was not as clean as I would have liked

Business_and_leisure Self

10/10

Exceptional

05 May 2024

Joshua

Amazing staff

Leisure

10/10

Exceptional

04 May 2024

Jim

Great staff. My wife has insulin and our room did not have a working fridge. She moved us to another room without issue

4/10

Poor

15 Apr 2024

Gibson

Horrible hotel

The pool is ran down and dirty and rooms are outdated and is over priced would not recommend very disappointed

Friends_and_family Family

10/10

Exceptional

11 Apr 2024

Jeff

Was a pleasant stay and the staff was kind and helpful.

Leisure Friends

10/10

Exceptional

31 Mar 2024

Reseda

Stay was great. Everyone was lovely and helpful.

Friends_and_family Friends

8/10

Excellent

25 Mar 2024

rebecca

Clean and safe

The Courtyard was recently refurbished with carpet, paint, wallpaper, etc. It was nice and was clean, outside of the shower which was just tired, and had some stains/spots in the corners/on the walls. The hotel offered Starbucks drink options for breakfast which was nice but we did not pay to eat there, outside of the coffee/tea. Decent stay, would have liked to pay 125 not 160 but it seems that is the way it goes these days. Overall clean and safe.

Friends_and_family Family

10/10

Exceptional

23 Mar 2024

Julie

Nice hotel for the price!

Friends_and_family Friends

10/10

Exceptional

11 Mar 2024

paula

The staff was very nice . They were accommodating and helpful.

Business_and_leisure Family

10/10

Exceptional

07 Mar 2024

Sheri

Very friendly and accommodating staff. Will visit again! Highly recommend

Business Self

10/10

Exceptional

04 Mar 2024

Kathleen

We were pleasantly surprised with the accommodations; our usual hotel was booked up. The Courtyard of Marriott has an inviting lobby, lovely bistro area and a convenient location just off I55. Each and every staff member we interacted with was helpful, friendly and quite efficient, including several front desk personnel, bistro, cleaning crew and outside maintenance. The bistro is a hidden gem! Excellent food quality and convenience. We enjoyed the fresh avocado toast and Starbucks coffee were next level. The rooms are very clean and well furnished. The beds and bedding are wonderfully comfortable. We will book here again.

Leisure Family

8/10

Excellent

03 Mar 2024

Kathleen

Fanstastic experience but after the first night noticed that the white bedding was kinda yellowed around the edge at the top of the bed. Not a big deal except it looks like some food stains were in the same areas.

10/10

Exceptional

24 Feb 2024

Roxanne

Wonderful friendly staff

Great stop. Super comfortable beds and friendly staff. Please clean under beds.

Partner

10/10

Exceptional

14 Feb 2024

John

Second to none service!

Second to none service!

Business

10/10

Exceptional

13 Feb 2024

Rebecca Alstrum

Rooms were clean; beds comfy; yummy breakfast options at the Bistro. Great staff; welcoming and friendly

Leisure Family_with_children

10/10

Exceptional

07 Feb 2024

Tracy

THE place to stay!

Everything was spectacular - rooms, lobby, pool, and of course the staff!

Business

10/10

Exceptional

16 Dec 2023

Chris

Place is where to stay

10/10

Exceptional

26 Nov 2023

Nicole

Every staff member we met was welcoming and had a very warm attitude. Room was very comfortable and clean

Leisure Partner

8/10

Excellent

15 Oct 2023

Beatriz

Pillows and bed could been more comfortable

Leisure Family

8/10

Excellent

03 Oct 2023

Alicia

.

Business Self

8/10

Excellent

24 Sep 2023

Briana

Staff was very nice and accommodating. Hotel was decent too! Could’ve used more towels and pillows but that’s stuff we could ask for.

10/10

Exceptional

24 Sep 2023

Elizabeth

Great hotel by ISU. Super comfy beds and roomy! Will definitely come back!

Leisure Family

6/10

Pleasant

17 Sep 2023

Sarah

I have stayed at this hotel many times over the last ten years. I like the staff, service, location, and parking. The cleanliness and facility itself, however, have gone downhill a bit. And the lighting is so dim I could not see to put my makeup on.

Family

10/10

Exceptional

17 Sep 2023

Verified traveler

Very nice and convenient.

Friends_and_family Friends

8/10

Excellent

28 Aug 2023

ken

Too cold for us.

Pool water was cold and hot tub was not hot enough.

Friends_and_family Family

10/10

Exceptional

21 Jul 2023

Richard

Best stay in Illinois!

Check in took seconds and our room was very conveniently located near elevator. The room was wonderful and the continental breakfast included breakfast sandwiches and juices and was restocked quickly.

Partner

6/10

Pleasant

11 Jul 2023

Alexander

There was nothing unique about the property.

Business Family

10/10

Exceptional

08 Jul 2023

Jasmine

Beautiful hotel

10/10

Exceptional

15 May 2023

Sally

Front desk staff was beyond friendly! They were so welcoming and embraced the ISU graduation that many of us were in town for.
Great experience

Leisure Family

10/10

Exceptional

01 May 2023

Samantha

Staff were amazing, the room was clean and comfortable.

Leisure Partner

10/10

Exceptional

23 Apr 2023

Ruth

Was in Normal for granddaughter’s Gamma Phi Circus performance. Every staff member was very pleasant & cheerful! Beds were fantastically comfortable. Unfortunately the unseasonably cold weather didn’t allow us to take advantage of the nice balcony outside our room. Look forward to staying here next time we visit my granddaughter at ISU!

Friends_and_family Family

10/10

Exceptional

10 Apr 2023

Anne

In town for the weekend visiting family. We were very pleased with our accommodations. The room was clean and the staff was very friendly. We enjoyed the breakfast in the morning and the proximity to stores and restaurants in the town.

Leisure Friends

2/10

Poor

03 Feb 2023

Mary

Lets start w the dark hallway coming into room. Very unsetting! A woman wants to come into a bright hallway. Scary!
Then after a tough day of driving thru a ice storm, got into the show, no soap in the dispenser.
Got ready for bed and there was a mirror on the side of bed. Really strange. Had to cover w a towel. The next morning no additional toilet paper in room. I feel as no one checked this room before I moved in. This stay was not worth the money I spent. Very disappointed in Marriot.

Business Self

10/10

Exceptional

26 Jan 2023

Trina

It was a good place to visit

Leisure Self

10/10

Exceptional

22 Jan 2023

Daniel

Just right for quick getaway overnight

Perfect for what we needed. Only (minor) issue was the air was very dry, but that's a fact of life in the winter with individual room heating

Partner

6/10

Pleasant

19 Jan 2023

Joseph

Shower water pressure was bad. Hallway smelled. Bathroom light flickered.

Room was clean. Front desk attendants were friendly.

Business_and_leisure Family

10/10

Exceptional

15 Jan 2023

Erika Y

very clean and excellent service at check-in

Business_and_leisure Family

8/10

Excellent

28 Dec 2022

Sylvia

The pool area could use some updating and repairs. The heater in my room ticked really loudly as it was heating up but it eventually stopped. Staff was very friendly.

Leisure Partner

10/10

Exceptional

11 Dec 2022

Kristen

The front desk staff (I believe his name was Sam) was very friendly, helpful and accommodating. I witnessed him reading everyone around him kindly. It was so nice to see!

Leisure Self

10/10

Exceptional

11 Oct 2022

Robin

Great stay!

Awesome. Easy check-in. Comfortable room, Great service.

Friends_and_family Family

10/10

Exceptional

03 Oct 2022

Amy

All staff members went above and beyond in their customer service and friendliness. I was very impressed by them.

Leisure Family

8/10

Excellent

05 Sep 2022

Steven

We changed rooms as the first room smelled of stale smoke, the second room was acceptable.

Leisure Family

6/10

Pleasant

22 Aug 2022

Margaret

Not the greatest

Bistro /bar was not open on Saturday evening. It would have been nice to be able to grab a quick bite there and not have to go out in the rain storm. My key did not work for the fitness center and when I went to the front desk and finally found the clerk he was asleep in the lobby. There water or cleaning materials in fitness center. Equipment worked fine except for TV. Bed was very comfortable. Quiet.

Business

10/10

Exceptional

21 Aug 2022

Juan

This is not the first time I stayed at this property very clean hotel nice people convenient very fair price rooms are updated and clean

Business_and_leisure Family

6/10

Pleasant

08 Aug 2022

Leslie

I don’t think they have cleaned the floors in awhile, crumbs, spider webs dust cracked tile in bathroom.

Leisure Family_with_children

8/10

Excellent

01 Aug 2022

Robert

Coffee addicts beware

It was a nice stay. The lack of complimentary coffee in the lobby was surprising as this is the norm at other hotels I’ve visited this year. The in-room coffee makers are not acceptable. The staff was very friendly.

Business

6/10

Pleasant

29 Jun 2022

Verified traveler

When I first arrived, I was greeted by the front desk attendant. Very friendly guy. The second morning, I came downstairs and 2 women attendants stared at me as if i was alien. They were very hesitant in saying good morning back to me. Overall, the room was just ok.

Business

10/10

Exceptional

09 May 2022

Karyn

The staff was very friendly.

Leisure Family

6/10

Pleasant

10 Apr 2022

Verified traveler

Clean and cramped quarters for our family of 3

We stayed for one night while visiting our daughter who is at ISU. The hotel was located close to campus and every to reach. The clerk checking us was also very nice. Overall, the room and lobby were clean. The bathroom and room looked like they had been renovated. We had reserved 2 queen beds and I called to say we would be a late check-in. However, when we checked in, they had no more queen rooms left, so we were given a king with a sofabed. The room layout was cramped and the had poor lighting, especially in the bathroom. Once we pulled out the sofabed, there was no room to walk around at all. In fact, the only way to get to one side of the king bed was to climb on the bed since the sofabed touched the base of the king bed. Obviously, someone needs to rethink the layout. The bed faced the window and at sunrise, the sun was right in our face. The bathroom was clean and updated, but there was very little counter space. I think the room would have been okay for 2 people, but it was cramped for the three of us. I was also annoyed that they did not have the room we reserved.

Friends_and_family Family

10/10

Exceptional

13 Feb 2022

Philip L

Hotel was clean, comfy, affordable, and convenient. Would definitely stay here again

Leisure Partner

8/10

Excellent

24 Jan 2022

Abby

One night only

The hotel was convenient for visiting family. The bed was not the most comfortable and we did not have any lotion in the bathroom. Our first room had no heat but we were able to switch to another room.

Partner

10/10

Exceptional

30 Dec 2021

Raymond

Bed was comfortable and coffee was hot. Plesant staff, everyone very friendly.

Leisure Partner

10/10

Exceptional

26 Dec 2021

Norma J

Christmas Eve

Our stay was very nice. Love the decor. The gentleman at the front desk as we returned for the night was vert kind and helpful and gave us coffee and cups for the morning. This was our first stay at the Courtyard. Everyone was very friendly and pleasant.

Friends_and_family Family

6/10

Pleasant

06 Dec 2021

Joshua

Staff was friendly but property could use a good freshening up. Room was clean but shower and toilet room could use a deep clean.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2021

Russ

Richard at the front desk was the best ever.