Hilton Tucson East

United States , Tucson - AZ
TUCSON, 7600 East Broadway Blvd.
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100 reviews shown

8/10

Excellent

16 Jun 2026

Kathryn

Nice property but the air would not go
Lower than 68 and still didn’t cool down the room to the desired temp. Other than that it was a nice spot for a weekend getaway and visit to Tucson.

Partner

8/10

Excellent

16 Jun 2026

Kathy Lynn

Housekeeping not so good we never had clean towels or the trash emptied

8/10

Excellent

15 Jun 2026

Elmain

Good

10/10

Exceptional

14 Jun 2026

Shailendra

Friendly staff, clean spacious room with awesome mountain view. Room didn’t have microwave but staff happily brought one for us to use. Plenty of parking and close to the way to mount lemmon.

6/10

Pleasant

14 Jun 2026

jesus

Breakfast

Self

8/10

Excellent

10 Jun 2026

Ainsley

Property was clean. Staff was nice. The amenities were good. I would stay here again.

Partner

10/10

Exceptional

09 Jun 2026

Savanna

We always stay here each time we're in Tucson. It's not a noisey place, there is a restaurant/ bar on the second level, and a coffee shop. The pool is always a favorite. We never have had any complaints when staying here.

Partner

10/10

Exceptional

09 Jun 2026

Jacinta R.

Everything

8/10

Excellent

08 Jun 2026

Robert

Room was clean but tub/shower are old and look a bit unclean. Pool was clean but jacuzzi was tiny & dirty; cool-deck is cracking. Only two umbrellas around the pool.

Family_with_children

10/10

Exceptional

07 Jun 2026

Wayne

Great hotel. Great Location. Friendly staff!

Partner

10/10

Exceptional

07 Jun 2026

Barbara

Our room was very roomy and clean. We spent allot of time at the pool which was very nice. The one evening we went to the bar to order a drink to take to the room, the bartender ignored us completely while visiting with other patrons. Other than that, the staff was very friendly and helpful. That was the only issue our entire stay. Check in & check out was easy with no wait time. I would definitely stay there again.

Family_with_children

8/10

Excellent

07 Jun 2026

Stuart

Perfectly nice Hilton. Pool is in complete shade in the afternoon

Self

8/10

Excellent

07 Jun 2026

Marilyn Jean

The staff was very helpful, kind & pleasant.
Breakfast is okay but could use more of a variety besides scrambled eggs. The refrigerators in the rooms were frosted up and did not keep food/ drink cold. Rooms were very comfortable & definitely enjoyed my stay & will stay here again in the future.

Family

10/10

Exceptional

02 Jun 2026

Coleen

Had a wonderful visit. All family and friends was there for a celebration of life and we had a great family and friend visit. All employees was wonderful. Rooms was clean and great.

Family

2/10

Poor

02 Jun 2026

jeffrey

there was a problem with the toilet in our room, we listened to it for 2 nights before they moved us to a different room.

Partner

8/10

Excellent

01 Jun 2026

Toni

The staff was extremely helpful and friendly. We had a bathroom issue in our original assigned room. We were quickly moved to another room and were given breakfast vouchers for our inconvenience.

Partner

10/10

Exceptional

01 Jun 2026

Henry

parking situation for car, truck, truck and trailer and large vehicle very good

Pet

6/10

Pleasant

30 May 2026

Chad

Clean room, friendly staff, handicap door did not work, handicap parking was a little farther away than usual. Back entrance was not locked and was accessible to anyone with out a card.

Partner

6/10

Pleasant

29 May 2026

Sandra

Breakfast buffet was overpriced at 20.00 for what I consider a free breakfast at other hotels. Food wasn't good

Partner

10/10

Exceptional

27 May 2026

MERAPI

Thank you @Clara clarifying available amenities.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Kimberly

Everything was great except for the very loud ac in the room.

Family

2/10

Poor

23 May 2026

Travis

Reserved a king bed they gave me two queens said the reservation is more of a request so I get whatever’s available if I knew that I would have never went there and I will never go back ,terrible experience

Partner

8/10

Excellent

22 May 2026

Richard

The location was very good for my needs. The hotel was clean. It is slightly older and could use remodeling but still very functional. The room Furniture wear was most noticeable as the drawers /doors were miss aligned and didn’t close completely. The rugs looked to me as they could use cleaning. Showers worked very nicely but the wear of the tub was a little off putting. The lobby, bar and restaurant were good. Food service was good and tasty. Staff was efficient and polite.

Friends

10/10

Exceptional

22 May 2026

Loan

Great hotels.

6/10

Pleasant

21 May 2026

Krzysztof

Nothing special hotel, relatively close to campus. Disappointed breakfasts. Overall higher two stars.

Family

10/10

Exceptional

21 May 2026

Dorothy Janet

I found the hotel to be lovely and the staff very friendly. However, my room, though I am only speaking about my room and make no judgement on other rooms, was sub-standard. The cold and hot water taps leaked when you turned them on soaking the counter. There was a smell of sewage coming from the sink drain when the water was running. I have no idea what would cause that. The bathroom fan did not work, so the mirror steamed when we showered. The bathroom door lock would stick locked in a locked position. On our first night, we had to call the front desk to send up maintenance to unlock our bathroom door. The worker said the lock was not working properly and that we shouldn't lock it again. That was fine, for the night, but there was no follow up the next day. There was no attempt to fix the lock, during our stay. There was no offer to move us to another room. Luckily, we didn't want to bother with moving to another room, but the offer should have been made. When you pay top dollar to stay in a hotel it is fair to expect better care. However, the lobby is beautiful, the pool area well kept and the staff was friendly and polite.

Partner

8/10

Excellent

20 May 2026

Donald

dining on patio. excellent food

8/10

Excellent

18 May 2026

Ronda

The $15 dollar a night parking fee is ridiculous for Tucson

Family

8/10

Excellent

16 May 2026

Gilbert

Don’t like being charged for parking, Seems petty for a large corporation like Hilton

Partner

10/10

Exceptional

16 May 2026

Nicole

Room was clean.

Self

6/10

Pleasant

15 May 2026

Jennifer

Fine for one night stopover. Didn't see much as we were back on the road early the next day.

Partner

10/10

Exceptional

15 May 2026

Rocio

First time there, it was a very beautiful and clean hotel.

Partner

10/10

Exceptional

13 May 2026

Sheila

Room was clean and spacious, the staff was friendly and helpful

Partner

4/10

Poor

12 May 2026

Brian P

Breakfast bar was a good selection; however, the hot food was cold. Maid service was non-existent. We had to scrounge for fresh towels on Days 2,3, & 4. We had to empty our own waste baskets on Day 4 since they were full (no maid service). Charging for parking was \"low brow\".

Partner

6/10

Pleasant

11 May 2026

Tina

The mattress was horrible woke up with severe body pain

6/10

Pleasant

10 May 2026

Adam

I left the privacy tag hanging on the outside of the door while i was away, the cleaning staff still entered the room. As far as condition, there was heavy miniral scale deposits all in the shower on head and handle and walls. The original glass shoqet doors have been replaced with budget shower curtains that let water all over the floor and make a slip hazard getting out. The door fame in the bathroom is heavily rusted and neglected. The overall facility feels neglected, and due to the nearby homeless they now charge an extra fee for overnight parking to help cover security.

10/10

Exceptional

09 May 2026

Charlotte

The hotel and surrounding area is lovely. Modernized inside without becoming too flashy. Beautiful art, comfortable beds, clean bathrooms, and more. Staff was very friendly and helpful. I will suggest to our group that everyone stay there the next time we come to Tucson. Thank you.

Friends

10/10

Exceptional

09 May 2026

Shirley

The property well maintained. The view of the Catalina mountains is wonderful. The rooms are comfortable and for the most part quiet.
The only thing off wS that the rooms featured a wine tempered refrigerator, which is not suitable as a standard refrigerator. They were helpful in bringing a small refrigeration unit to the room. A regular refrigerator would suit both wine and food.

Family

10/10

Exceptional

02 May 2026

Lorena

The staff was so helpful clean the property and parking really enjoy mynstau

Family

10/10

Exceptional

30 Apr 2026

Theresa

Always a great place to stay

Partner

10/10

Exceptional

29 Apr 2026

Linda

Great location for us. Stayed twice. There was a bit of confusion over the parking. But all in all a great place to stay.

10/10

Exceptional

26 Apr 2026

Helen

Beautiful, helpful staff and lovely room

Partner

6/10

Pleasant

26 Apr 2026

Ashley

The room was ok just out dated definitely didn’t look like the photos, not enough towels, lighting in the room was terrible especially in the bathroom. Where our room was super noisy all night we heard slamming doors and people up and down the stairs! Parking was a pain when the parking was full! The bed was ok could have been more comfortable

Partner

6/10

Pleasant

25 Apr 2026

Jeffrey

Just okay

10/10

Exceptional

25 Apr 2026

Leanne

The only thing I would suggest is adding a microwave to the rooms so clients can warm up their food.

Self

6/10

Pleasant

22 Apr 2026

Sandra

Poor service. Check your bill. Out-dated and not very clean.

10/10

Exceptional

21 Apr 2026

Trevor

Great stay for our family!

Family_with_children

8/10

Excellent

20 Apr 2026

David

Room was ok. Bathroom trash had not been taken out from prior guest and had to asked front desk multiple times for towels for the pool area. We were told we could not have outside food or alcoholic beverages, however several other guest did and nothing was said to them at the pool. If this is policy, it would be nice to have it enforced accordingly and not to just a few guest.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Debbie

It was loud. Anytime any hotel door closed near our room, it sounded like it was being slammed shut. Room definitely could've been cleaner, and the refrigerator could've been turned on. And Hilton charges for parking.

Partner

8/10

Excellent

17 Apr 2026

Donald F

The hotel was okay. Furniture in our room had stains and the toilet was barely working properly. Has to hold the handle down during the entire flush cycle for it to actually flush. We didn't use any of the amenities or eat in the restaurant. We did have drinks in the lounge.

Partner

8/10

Excellent

16 Apr 2026

Judith

Our room did NOT have a Television set. I told the front desk about this 3 times and the last time the front desk person wrote it in a logbook. We were offered another room on the second day. I think that the room should not have been available to paying guests.

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Ramiro

For the price of the room and for being a Hilton I was expecting better. Staff is great. The room wasn’t too good.

Partner

2/10

Poor

08 Apr 2026

Daryana

DONT STAY HERE , dirty and crazy fees.

4/10

Poor

08 Apr 2026

David

The bar staff were rude. Overpriced

Family

10/10

Exceptional

06 Apr 2026

chris

It’s not a free breakfast but good the few times I bought it. We’ve been there a few time and will go back. Like the location and the pool

6/10

Pleasant

05 Apr 2026

Melissa

This is a very old Hilton and was not maintained as I’d have expected. We were given a room on the 2nd floor close to the lobby stairs and heard a lot of noise at late hours.
The curtains didn’t close all the way, the box spring was visible and not aligned (much further out on one side), the sink had very low flow and there was only hot water in the mornings. The carpet was stained in some areas and the bedside tables had crumbs.
I would not stay here again.

Partner

10/10

Exceptional

05 Apr 2026

Sandra M

Was a great friendly staff rooms were great

Partner

4/10

Poor

05 Apr 2026

Norma

The hotel had several things that were broken. The bathroom fan didn’t work, the safe did not work, the water pressure was very weak. The letters on the outside of the Hilton hotel sign(half of them didn’t light up), the lobby water fountain was out of commission and the pool area was not that clean looking. On top of all that when we first arrived there was a dirty plate in the hallway in th way to our room that we had to look at for a day and a half. Overall it was not that pleasant.

Partner

6/10

Pleasant

01 Apr 2026

Patrick

Booked King room received room with 2 Queens.

8/10

Excellent

31 Mar 2026

Lisa

The lobby area was very nice. Our room had several moths in it so we were able to get a new room. The room was fine but the bathroom wasn't the cleanest. There was a red smudge on the wall that was either blood or makeup, and just could have been a lot cleaner overall. It looked like the details were ignored. Staff were great and breakfast was good, but expensive. If we didn't have vouchers from the moth issues we wouldn't have paid that price for breakfast

Partner

2/10

Poor

25 Mar 2026

Veronica

I was there 4 days and never saw the cleaning staff. The coffee pot in the room had mold in it,I reported it said they would replace it never did. Had to ask for towels , toilet paper, tissue, soap. I thought the Hilton was better than this

8/10

Excellent

24 Mar 2026

Larry

Refrigerator didn’t work. Ice machine on floor never had ice.

Family_with_children

10/10

Exceptional

23 Mar 2026

Kaycee

Enjoyed the stay!

6/10

Pleasant

23 Mar 2026

Grandma

Needs renovation which would put it in another class.

Pet

6/10

Pleasant

23 Mar 2026

Tawana

Some rooms are better than others. We have stay a this property a couple of times now and the last room we stayed in poor condition. I don't think the room had been cleaned well, The door didn't lock. The adjoining room door didn't close properly neither did the bathroom door. There were stains on the ceiling, bed, and sheets. The really shouldn't open this room up for anyone. The other room we stayed in on a previous trip a few months ago was was better. Room 313 is a no go. Other than that, the staff is really nice and the lobby smells great.

Partner

8/10

Excellent

22 Mar 2026

Sampath

Good

8/10

Excellent

22 Mar 2026

Marilyn

It is a lovely hotel with large rooms and nice pool. However, you need to watch out for the additional charges. The breakfast buffet is fairly basic but costs $30. Also, there is a daily charge for parking that we were not told about at check in or when booking. It simply gets added to your bill at checkout.

Partner

6/10

Pleasant

22 Mar 2026

Brandi

Pool was great

6/10

Pleasant

19 Mar 2026

Julia

Mixed reviews for this hotel. Room was clean but very outdated. Bathroom was poorly constructed with the door blocking the toilet and shower. Entire hotel needs an update with the times. Pool is okay but it’s just a large cement area but again decent. For a quick trip like mine, it was all fine.
What I didn’t like is upon checkout, I was informed I had to pay a parking charge and front shop charge. First off, I travelled there for less than 48hrs and didn’t have a car so I never asked for parking. That ended up being removed from the bill but then according to the desk person I had a 22$ charge to the room from the front snack store. I never even stepped inside the store. Let alone purchased something to the room. I told the front desk that charge is incorrect and he told me the manager will have to investigate this but they are not currently here and the charge will have to go through in the meantime. I asked about the process when someone bills something to the room, and he assured me the person has to state their room number and last name. Well I travelled by myself so there wasn’t anyone else that could have done this and I’d personally love to see who charged it on the camera. This isn’t the first “unjustified charge” for this hotel on the internet , so there’s also that. I will be disputing this charge with both the manager and my credit card. It’s the principle. lol I didn’t even drink the water bottles in the room, let alone go eat the random process snacks.

Self

10/10

Exceptional

18 Mar 2026

Mary

Everything was great.

Self

4/10

Poor

17 Mar 2026

Laura

Hotel is dated and needs remodeling.

Self

6/10

Pleasant

17 Mar 2026

Ilona

Good internet speed. Service was decent

Partner

10/10

Exceptional

15 Mar 2026

David

Great

Partner

10/10

Exceptional

13 Mar 2026

Amelia

Internet was great, room was clean.

10/10

Exceptional

13 Mar 2026

Amelia

Check in was smooth, the front desk was accommodating and allowed me to check in a bit early. Parking was spacious and the room was ample, with a great Mountain View. The gym was small but had enough equipment fobs decent workout. The cleaning crew was courteous and everyone I encountered at the property was attentive. This was a great stay, while I did not eat at the property there was a decent crowd at the bar located on property.
I would recommend!

6/10

Pleasant

11 Mar 2026

Casey

Carpet was dirty. Drains in shower and sink not draining properly.

Partner

10/10

Exceptional

10 Mar 2026

Jennifer L

Great place

10/10

Exceptional

09 Mar 2026

Rogelio

Okay

Family

8/10

Excellent

08 Mar 2026

Victor

The overall quality was average. Not outstanding but not terrible.

Self

6/10

Pleasant

04 Mar 2026

Larry

Our problem was primarily with a large group of youths who were left unattended every evening. Talking loudly down the halls, slamming doors and screaming in the pool area which was under our room. Other than that, it was alright.

Partner

8/10

Excellent

03 Mar 2026

Elizabeth

The hotel is beautiful with great balcony and doning views. The bathroom sink plug and handels could use some attention. The staff we all very helpful and gracious.

Partner

10/10

Exceptional

01 Mar 2026

Aaron

Right when you walk into the room you know they cleaned that room well. Beds were comfortable and we loved the place overall. Staff was nice, friendly and helpful. Pool area is nice and the building is overall in a nice, quiet area. We definitely recommend this place to anyone.

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

Azucena

The lady that helped us check in was amazing, super courteous, polite and friendly. We requested a top floor and she wasn't able to find us one but did put us on a higher level with mountain views, that worked for us. The room was clean and smelled wonderful, however it's dated. There was peeling paint in some spots, worn out furniture, and mold spots in the shower grout. The bed was very very uncomfortable, we couldn't sleep well and woke up all sore. The windows are not sound proof, we could hear cars and motorcycles racing on Broadway Blvd. Breakfast was good, $20 per person for the buffet, everything tasted good, the lady at the restaurant was super nice and friendly. I would give this hotel a higher rating but it's hard when we had a restless night due to noise and an awful mattress. The hotel needs a remodel and new beds.

Family

10/10

Exceptional

28 Feb 2026

Randall

Clean room

8/10

Excellent

27 Feb 2026

Janet B

The location in east Tucson was convenient to the Mt Lemmon scenic drive, E Saguaro Nat Park, Sabino canyon - all from 15-20 minutes away. Our patio room was large, comfortable, very quiet, although the decor is showing its’ age. Breakfast was very good and came with our package. We were happy that it was put out early at 6 am. Very small outdoor hot tub; nice pool area. Nice outdoor bar tables overlooking the pool.

10/10

Exceptional

25 Feb 2026

Gayle

Great staff, clean room, really nice hotel

Partner

4/10

Poor

22 Feb 2026

Paul

The room was fine. Although the bathroom tiny and could use a new toilet. But the main reason for our low rating was that we twice during our stay experienced the loss of jewelry. We requested no housekeeping, but I guess we should have used the in unit safe. First day, one pair of earrings in a small jewelry bag disappeared. We figured we might of misplaced it, and searched the room diligently. Next day when we got back, another small jewelry bag with earrings went missing. Now we knew this was not a coincidence nor our losing them, as they never left the room. So, somebody with a key helped themselves to these items while we were gone for the day. Even though we have stayed at this hotel in the past, we will not use it again. I would just warn other travelers to use the safe in the room, and don’t leave any jewelry in the room at all.

Partner

4/10

Poor

22 Feb 2026

Ingrid

Bathroom was not working properly . Shower was dirty and moldy .

Family_with_children

10/10

Exceptional

19 Feb 2026

Paul

Staff was very courteous and accommodating

Family

4/10

Poor

17 Feb 2026

Claudiu

This is probably the worst Hilton property I've ever stayed at. Outdated, shabby floors, broken tiles, peeling wall paper and rusted shower frame. Hallways and elevators have strong smell of cleaning agents and air fresheners.
Understaffed breakfast area looking like you walked to an end of the party kind of situation...and it was not even complementary.
In top of it, the area is not where you would expect to find a four start Hilton! The closest places of interest are Home Depot and Walmart; you are 20 plus minutes drive from downtown, where all the good restaurants are.
Definitely not a four star hotel and quite overpriced!

Family

8/10

Excellent

16 Feb 2026

Paul

Staff was wonderful and courteous. Bathrooms need updating. Carpet needs a deep cleaning. The rest was really good.

Leisure Family

6/10

Pleasant

14 Feb 2026

Julian

There was problems with the toilet

Leisure Family

4/10

Poor

14 Feb 2026

Nathan

Lumpy bed, no regular coffee, stir sticks, cotton swabs, fan in bathroom didn’t work. The worst part: trays of old food, cups and old to go containers at multiple doors all down the hall sitting for 18+ hrs. They were there from my arrival til my checkout. Disgusting

Business Self

10/10

Exceptional

09 Feb 2026

Karla

I love The Hilton thank you

Self

6/10

Pleasant

09 Feb 2026

Kery

The tub was very dirty. There was hair all over different surfaces of it. One of the towels was dirty.