Name: Embassy Suites by Hilton Tucson East
Address: 6555 E Speedway Blvd, Tucson, 85710, US

6/10

Pleasant

12 Jul 2026

Sachit

While the staff was helpful and polite, the property itself was quite old. The AC in my room malfunctioned. I was provided an electric fan for the night, which made the night manageable. But it wasn’t far from ideal, that I had to walk to the reception at 2 am myself to fetch the electric fan, as the hotel was out of staff.

Not the best experience.

Partner

4/10

Poor

10 Jul 2026

Tammy

This was the worst Hilton hotel property I have ever stayed at. The room was hot, air conditioning barely worked. Thermostat was from the 70's. Hot as heck in the room. The hotel had only 1 ice machine working for the whole place. The walkways were dirty, dirty Q-tip laying in the walkway. Elevators were like hot sauna's. The best thing was the laundry area, it had some a\c. This place needs updating and new management.Spills everyway, cobwebs in stairwells and walkways.Not handicapped accessible. Food was a joke.Carpets were dirty and had an odor. We stayed only because we needed a layover stop after driving 8 hrs. We didn't even stay the whole night. We got on the road as soon as it was daylight.

Partner

10/10

Exceptional

05 Jul 2026

carlos

Breakfast was great.

Partner

8/10

Excellent

29 Jun 2026

john

Clean room, excellent breakfast. TV. had limited stations, most would not play on our TV
convenient free parking

Partner

10/10

Exceptional

28 Jun 2026

Jerrybeth

We had a wonderful time already making plans to come back in November

10/10

Exceptional

28 Jun 2026

Melissa

This property never disappoints! It offers a great value, with lovely amenities, accommodating staff & services and a substantial, INCLUDED breakfast. We are repeat visitors and use this location as one of our favorite spots to have a local staycation and have always loved it, but ever since the Hilton company took it over and it became an Embassy Suites the service & offerings have made it an even more desirable property.

Family_with_children

2/10

Poor

27 Jun 2026

Rigoberto

We walked into the room and it smelled like a dead animal was left in the room, there were Pee spots from Animals on the carpet and again the horrible smell in the room was so terrible we had to sleep With the sliding glass door open all night. Also one of the beds had someone else’s make-up on the sheets which means they were not changed.

Family_with_children

10/10

Exceptional

23 Jun 2026

KENNETH

The staff

Pet

10/10

Exceptional

18 Jun 2026

Ann

Very friendly staff and accommodating.

Family_with_children

6/10

Pleasant

15 Jun 2026

David

Older design if you ask me but it works well. An elevator next to our room was \"Out of order\" so we had ti walk a little farther. Not a big deal but on of the people in our room was on supplemental oxygen. Staff was friendly. The gym in this place was outstanding. Plenty of room to do whatever! Didnt use the pool but it looked nice. We quickly got extra towels when we asked for them.

Family_with_children

10/10

Exceptional

15 Jun 2026

Carlos

Great hotel will definitely come again with my family

Family_with_children

10/10

Exceptional

15 Jun 2026

shawna

The breakfast was great and the complimentary happy drinks were great

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Christopher

This is an older property. The pictures are a little deceiving. Overall it was a good stay.

Family_with_children

10/10

Exceptional

30 May 2026

Vicki

The breakfast bar options and evening happy hour with free drinks and snacks were great. Clean, quiet, and very spacious rooms. Pool was lovely. The staff were very friendly and helpful.

Self

10/10

Exceptional

29 May 2026

Stacy

This hotel was wonderful!!! I wish I knew about it before now. The lol , hot tub and breakfast were perfect ! The bed was so comfortable ! Great staff too!!

Family

10/10

Exceptional

29 May 2026

Jonathan

Breakfast was awesome! Clean hotel, complimentary drinks in the evening for the adults, big pool and hot tub! Literally won’t stay anywhere else when visiting Tucson. HIGHLY recommend this hotel!!!

Friends_and_family Family

10/10

Exceptional

28 May 2026

Matthew Joseph

The complimentary drinks and breakfast we're amazing

Partner

10/10

Exceptional

27 May 2026

Luis

Great staff, clean property

Family_with_children

6/10

Pleasant

23 May 2026

Joi

Needs an upgrade! Breakfast was nasty, rooms not so clean, pool was super dark, saw roaches… needs to be renovated

Friends_and_family Family

2/10

Poor

23 May 2026

Sylvia

I went to check in and they told me I do not have reservations. I ended up booking at Best Western for Saturday evening and stayed in with friends for Friday evening. But what is more surprising is that, even though I was told I do not have reservations. I was still charged. And now I can not figure out how to get refunded.

10/10

Exceptional

22 May 2026

Hailey

Our stay was amazing unfortunately we had to leave a day early due to medical complications with my son.

8/10

Excellent

18 May 2026

Brenda

I have never stayed at an Embassy Suite by Hilton before this visit. I was dismayed to learn that the Tucson East location is designed as a motel, not hotel. The difference being the doors to your room lead directly to the outside versus being situated inside the building and leading to a enclosed hallway. As a solo traveler, arriving at night, the darkened walkways I needed to take to grab the elevator to the higher floors was a bit off-putting. They could certainly use more directional signage and tree trimming within the courtyard. This Hilton branch of rooms is outdated. It has 70's & 80's color scheme and cheaper furniture. I rented the 2 Queen Bed Suite which was very roomy. However, the rug in my room had several stains and could use a good shampooing. My work trip was for 7 days and only on one day (weekend) was the noise disruptive. Pretty quiet during the rest of the week. I did go down to eat the complimentary breakfast on one of the mornings. I was pleasantly surprised to see they hired a omelet chef who was very good at his job. Although I did not use the outdoor pool, it did look clean and other guest enjoyed it on the day it was 102 degrees outside. I choose this location as it was closest to my work meeting place. Upon arrival the check-in front desk person was very courteous, professional, and recognized my Hilton Honors membership.

Self

10/10

Exceptional

17 May 2026

Enkhmunkh

Nice breakfast

Family_with_children

8/10

Excellent

05 May 2026

David

All good

Self

6/10

Pleasant

28 Apr 2026

Elizabeth

The check-in desk staff were 5 stars, I especially feel so about Jonathan.
The omlet chef and bar tender were great but understaffed leading to long lines and I perceived stressed due to this. The after “happy hours” bar/restaurant was unwelcome with condiment holders on the tables and bright lighting.
My suite was expensive but wonderful with a beautiful view of the mountains from my balcony. The tv was terrible with little apparent connection to the remote as programs scrolled over and over with no way to click on one and the cable shows had no indication of where the program was or how to start something at the beginning.

Self

6/10

Pleasant

20 Apr 2026

Nick

Room and everything was good but the front desk staff was very odd at check-in. Almost as if the person was on drugs

6/10

Pleasant

12 Apr 2026

Sandra

Older property in need of updating. Both breakfast and evening reception were not up to what I have come to expect from Embassy suites. Pool area was a nice size but the staff did not enforce the no outside alcohol, ice chests, loud music etc and the hot tub was taken over by 10+ people having their own party so nobody else could use it for hours.

Family

8/10

Excellent

09 Apr 2026

Azita

A very nice hotel, the continental breakfast was great

Family_with_children

10/10

Exceptional

05 Apr 2026

Bridget

Nice meet and greet. Good options for breakfast.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

David

Nice place

10/10

Exceptional

29 Mar 2026

Lynn

Great pool!! Very clean property and the complimentary breakfast was wonderful. Cooked to order eggs and omelets.

Partner

6/10

Pleasant

28 Mar 2026

Nancy

Great breakfast staff. Room location lacking, all build roof air conditioners outside bedroom window ran loudly all night long.

10/10

Exceptional

25 Mar 2026

Ellen

The swimming pool and Breakfast buffet were a hit for us!! We look forward to staying again, very soon!

Family_with_children

6/10

Pleasant

22 Mar 2026

Alicia

Front desk staff was rude. Enjoyed the breakfast options and pool. Nice gym.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Tommy

Clean rooms,friendly staff and the pool looked clean and nice.

Friends_and_family Family

4/10

Poor

20 Mar 2026

Erin Beth

We love staying here on our roadtrips, it works well for our family. This time our room was subpar. There was a horrible smell that could only be described as a “fart smell” in the room. We arrived late and the kids were so tired. They offered for us to change rooms, but we needed to get the kids to sleep. There was hair in the bathtub and the sink, something sticky on the floor and the bath mat was warm down and thread barren. I honestly thing it wasn’t cleaned or wasn’t cleaned property. We love this place, but this was a huge let down.

Family_with_children

8/10

Excellent

15 Mar 2026

James

N/A

Partner

6/10

Pleasant

09 Mar 2026

D. S.

Didn’t use pool. Our room had crumbs on floor and half empty drink cup on balcony the whole time we were there. (From a previous guest)
Breakfast and happy hour service was very good.

Family

10/10

Exceptional

05 Mar 2026

Gail

Nice place. Very good breakfast.

Friends

10/10

Exceptional

02 Mar 2026

Jeffrey

Enjoyed the pool. Always have loved the landscaping

Family

10/10

Exceptional

20 Feb 2026

Jean

Yes

Partner

8/10

Excellent

19 Jan 2026

Victoria

Yes

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Truong

clean room and an amazing breakfast selection.

Leisure Family_with_children

10/10

Exceptional

13 Jan 2026

Jordan

Great!

Leisure Partner

10/10

Exceptional

11 Jan 2026

Adrian

Nice room layout. Clean

10/10

Exceptional

09 Jan 2026

peter

Check on staff was friendly and offered great recommendations when asked. Rooms were comfortable and clean breakfast was super.

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Frank

Very nice

Friends_and_family Family

8/10

Excellent

08 Jan 2026

Irene

breakfast was fresh and very good staff was very friendly and helpfull

Leisure Partner

10/10

Exceptional

07 Jan 2026

Robert

My first room 416 had broken hvac and smelled bad, we were immediately moved to 419, room was beautiful. Staff was very nice, great hotel for dogs our boy liked it there, food was outstanding.

Partner

2/10

Poor

04 Jan 2026

Linnea

My husband got stuck in the elevator for over 45 minutes. When he called the front desk with the emergency button, they hung up on him! I called the front desk when this happened and he was rude and could not give an ETA for when help would come. On top of that, they had no towels and no shower soap!

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Dulce

The staff was great, particularly at check-in. Room was spacious and pretty quiet though needing a little upkeep. Bathroom doorknob was falling off.

Leisure Family

10/10

Exceptional

02 Jan 2026

Kamrin

Could not have picked a better hotel to stay in Tucson. Amazing breakfast, Clean, quiet rooms, large pool and hot tub, and excellent bar/restaurant. Loved the freshly made omelets in the morning and the complimentary drinks in the afternoon. Would definitely stay again.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Jane

I sent a text. It was great

Partner

2/10

Poor

31 Dec 2025

Alycia

We stay at Embassy Suites regularly because generally, the quality is pretty consistent. I would NOT recommend staying here. The area of town is a bit sketchy, the property was dirty—legit piles of trash in the hallways, cans and wrappers throughout. The elevators did not work — only the Up arrow worked outside of our room, not the down arrow. The ice machines were not working throughout the whole property. They finally directed me to the ONE of TEN that was in working order. We had 5 people on our reservation but they only had 3 towels in the room. We made do and shared, but on the 2nd and last night of our stay, we asked for more towels and they said they ran out. How does a hotel run out of towels?? We had to snag some from the pool deck. The breakfast area was TINY and not well laid out for how big this hotel is. Lines were out of control and there was no space to walk. Overall, not a positive experience. The only pros were that the pool is large and the bartender was very friendly during the free happy hour.

Friends_and_family Family

4/10

Poor

30 Dec 2025

Jennifer

Very old property

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Shelley

Breakfast was fantastic, with lots of options and different menue every morning. Very friendly staff. Great hotel would highly recommend.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Steven Arnold

Great room! Fantastic staff. Employees showed they love their job

Leisure Partner

10/10

Exceptional

27 Dec 2025

Gail

Fresh choices.

10/10

Exceptional

26 Dec 2025

Isaiah

Great Stay! Really quiet place. Huge Hotel

Fantastic Breakfast

Leisure Family_with_children

8/10

Excellent

22 Dec 2025

Ana Cecilia

There was a variety of options in the breakfast and the omelette cook was very nice.

6/10

Pleasant

21 Dec 2025

Heather

The hotel offered sporadic housekeeping and our room was only cleaned once during our 4 night stay. When we called for housekeeping because we ran out of toliet paper, needed fresh towels, and wanted our trash taken out, it took reception over 15 minutes to answer the phone. While this was a moderately priced hotel which was more expensive than other options in the area, I didnt think it was a good value and would not stay here again.

Leisure Family

10/10

Exceptional

21 Dec 2025

Wyatt

Clean room , and staff very accommodating

Friends_and_family Friends

10/10

Exceptional

21 Dec 2025

Sarah

Beautiful property! Room was roomy and a great lay out. We loved breakfast and the pool. Staff was friendly. Overall just an amazing stay!!

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

James

Breakfast was excellent! Staff did not have quarters for laundry machines. Had to go to Walmart,

Business Self

10/10

Exceptional

14 Dec 2025

Betty

It was a great place to say clean. People are friendly, and the food was excellent.

10/10

Exceptional

14 Dec 2025

Marie

Great breakfast

Friends_and_family Family

2/10

Poor

13 Dec 2025

Lourdes

I expected something different, I was in different Embassy Hotels and the structure of the hotel totally different, I didn’t like it. Also terrible staff, the cleaning lady opened the door of my room at 8.30am without knocking the door, thanks god my naked husband was in the room. The pillow case has a bloody stained, and the cleaning lady didn’t change it until we asked for. Also, they removed the towels from my room and didn’t replace them. The pillows were horrible, different from others Hilton stayed and cover sheet with holes. The guy who brought the pillows and towels knocked the door once and immediately opened the door as well. I called the manager Maggie ( that’s the name she gave me) and she said that employees has the right to open the doors if you’re not open the door at once, they can’t wait not even 2 minutes, also she said that we are humans and things can happen. Not even apologized. When I told her that I need to talk to somebody else about it, because she seemed didn’t care, and I am a Hilton Honors, she offered to me give me points and I didn’t took it because I was really upset. Not recommended definitely.

Leisure Family

10/10

Exceptional

13 Dec 2025

Darren

The over all experience was good but the house keeping was bad.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Nadine

The staff was very kind and attentive. The rooms are huge and very clean. The breakfast is the best…omelets made by order!

10/10

Exceptional

06 Dec 2025

Kyle

Nice warm pool and hot tub. Good breakfast.

Leisure Family

10/10

Exceptional

06 Dec 2025

James

Eberythinbg

Friends_and_family Friends

10/10

Exceptional

01 Dec 2025

Michael

Love this location. We were on the fifth floor so had a beautiful view. The orange trees added a nice touch in the courtyard. Rooms were updated and nice. This location's breakfast was tight quarters but very good.

Leisure Family

10/10

Exceptional

29 Nov 2025

Shana

Very nice place and friendly front desk

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Jerry

Excellent from start to finish. Clean, quiet, comfortable!

Friends_and_family Family

8/10

Excellent

28 Nov 2025

Leanne

Amazing spacious room, and very clean. Excellent breakfast, too. Most of the staff were very cheerful and pleasant. A very good stay.

Leisure Partner

8/10

Excellent

27 Nov 2025

Cheryl

Clean rooms …. Nice staff. Beds were on the hard side, and i don’t like the no cash policy.

Leisure Family

10/10

Exceptional

27 Nov 2025

Catalina

The staff is friendly and welcoming and the breakfast is fantastic!

Leisure Family

6/10

Pleasant

24 Nov 2025

Karen

Send it to me again. Thank you

Leisure Self

10/10

Exceptional

21 Nov 2025

Leonard

We stayed in room 455, the carpet was very dirty, it was food trays on the ground outside our door when we checked in, and down the fooors near other rooms and by the elevator

Business

8/10

Excellent

19 Nov 2025

Gretchen

The second sink had a very odd burn stain in it. But overall the hotel was fine. Good thing it was the extra sink. It was gross.

Business

10/10

Exceptional

17 Nov 2025

Danielle

The breakfast bar was on point.

Business_and_leisure

10/10

Exceptional

15 Nov 2025

Charles

Comfortable room

Leisure Partner

10/10

Exceptional

10 Nov 2025

Jennifer

Rooms were cleaned daily and the made to cook omelets for breakfast were delicious.

8/10

Excellent

08 Nov 2025

philip

It’s an older hotel, but it was comfortable. The breakfast was very good, and the staff was very helpful.

Leisure Family

10/10

Exceptional

06 Nov 2025

Maria

Yes

Friends_and_family Family

8/10

Excellent

06 Nov 2025

Maynard

Quiet, good breakfast.

Business

8/10

Excellent

05 Nov 2025

Sarah

Hotel was nicely laid out with a good breakfast buffet and heated pool. Rooms were also nicely laid out but the beds were hard and didn't sleep well.

Leisure Family

10/10

Exceptional

26 Oct 2025

George Franklin

Our favorite place to stay/

Leisure Partner

10/10

Exceptional

22 Oct 2025

Elizabeth

Beautiful property, nice pool, great breakfast, friendly front desk.

Leisure Family_with_children

4/10

Poor

19 Oct 2025

Syndy

Breakfast was satisfactory

Leisure

6/10

Pleasant

16 Oct 2025

Nicole

The rooms were fairly clean - the room down the hall had the same dirty dishes sitting in front of theirnfor 3 days straight and counting.

The breakfast was pretty good, just a short window to enjoy the offerings.

Leisure Family

10/10

Exceptional

15 Oct 2025

JaLynn

What a wonderful place to stay while my husband was in the hospital. The staff went out of their way for me in every way. They were friendly, helpful and encouraging as it was a stressful time. The first night, I locked my keys in the car along with my phone. LOL They helped me through it all. They have a beautiful pool area and photo artwork of the beautiful landscapes in Arizona. The restaurant was good as well. Five stars for my friends at Embassy Suites East! You guys are amazing ❤️✌️

Self

6/10

Pleasant

13 Oct 2025

Monica

Bathroom toilet initially flushed ok if you held the handle down until it fully flushed. Then it would not flush completely at all. The toilet design was the issue. I've been a contractor for 20+ yrs and have never seen such poorly designed inner workings of a toilet tank.

Leisure Partner

8/10

Excellent

04 Oct 2025

Starsky

Very good staff. Always very polite as usual. Have stayed here a few times. The only problems aee that the refrigerators are never cold and the ice machines never work. Also there are no smart tv's, so you never stream apps from your phone. Nice property. Just needs some updates and repairs.

Business_and_leisure Family_with_children

10/10

Exceptional

04 Oct 2025

Raul

Easy parking

4/10

Poor

22 Sep 2025

Lionel

I stayed 4 nights. Not once did I have a hot shower. Best you could hope for was luke warm after running the faucet for 10 minutes. The staff changed me to a different room midway through my stay. Different room, same miserable cold showers. I asked everyone I saw in the elevator. They all had the same issue. They should have to disclose this on their website

10/10

Exceptional

06 Sep 2025

Patricia

Excellent hotel with friendly staff.

Business

8/10

Excellent

01 Sep 2025

James

Great breakfast, good evening reception. Both ice machines broken. Ordered ice through room service. It never was delivered.

Business_and_leisure Partner

10/10

Exceptional

23 Aug 2025

Laura Lee Irene

I was visiting Arizona from Seattle to take my daughter to the UofA .I decided to stay at The Embassy Suites because of location and the great ratings. This place did not disappoint! They allowed for me to have an Amazon package delivered with such ease and I am so grateful! The hotel was clean, the staff was caring, and the pool area was wonderful! I will definitely be staying here again!

Leisure Family

10/10

Exceptional

11 Aug 2025

Michael

Our stay was a birthday celebration for our 16 year old son and his best friend. Spent the afternoon at Round 1 and the movies at Park Place Mall, then headed to the hotel. The boys worked out at the hotel gym, swam and then settled in for the evening. The suite was great- spacious, clean, quiet. The boys had the bedroom and my husband slept on the sofa bed (pretty uncomfortable). Great breakfast in the morning! A total success! We’ll be back!

Leisure Family