Name: Extended Stay America - Tucson - Grant Road
Address: 5050 E Grant Rd, Tucson, 85712, US

8/10

Excellent

12 Jun 2026

Rocio

Everything was great just the microwave didn’t work

Partner

2/10

Poor

08 Jun 2026

Kristian

Horrible service. Money was taken and we were refused a room due to not having a credit card that was accepted by the business. Staff did not help, were outside all night and could not get a refund for potentially 20 days .

Partner

10/10

Exceptional

26 May 2026

Cynthia

Caught up on my rest during my stay

Self

4/10

Poor

20 May 2026

Mi-kyong

No coment

Self

8/10

Excellent

19 May 2026

Edwardo

Had grab and go breakfast snacks, got the room closest to the road and could hear loud cars and sirens when they would pass.

Partner

6/10

Pleasant

18 May 2026

Roxanne

I feel this would be a good place to stay for a work trip or if you need to stay because a loved one is across the street at the hospital. Probably good for adults basically because there is no pool for kids. I didn’t even hear any kids running around now that I think of it. Very quiet stay. Although, for the price I paid I’d expect a coffee maker and smart tv in the room.. There wasn’t. The area was a plus.

Partner

6/10

Pleasant

16 May 2026

Jeffrey

Room wood floors were so dirty walking from the bed to the bathroom turned are feet completely black. Had no hot water the second day and no timeline when it would be fixed. Checked out with no shower. Bed frame was so shaky bed felt like it was gonna fall over just moving.

Partner

8/10

Excellent

15 May 2026

Mi-kyong

Good location, usually quiet

Self

2/10

Poor

15 May 2026

Jessica

Was loud and gross

Self

10/10

Exceptional

12 May 2026

Thaera

Front desk attendant was amazing (Natalie/Natasha I believe).
Room was clean, property maintained and location ideal for business and family affairs.

Self

8/10

Excellent

01 May 2026

Mi-kyong

No, its just cereal and muffins and yogurts.

10/10

Exceptional

29 Apr 2026

Edmund

Super clean room excellent extra large shower with bars all the way around and the staff helpful and pleasant

Self

8/10

Excellent

16 Apr 2026

Alan G.

The property was comfortable and acceptably clean but the staff, especially Alyssa, was excellent!
She was pleasant and thorough when we checked in and helped us several times afterward. Always with sincere professional attentiveness and a wonderful smile!

Partner

10/10

Exceptional

15 Apr 2026

Marielena

Clean room, really nice staff

10/10

Exceptional

27 Mar 2026

Kayla

Parking was available. But we need handicap so it was a compact space.

Family_with_children

6/10

Pleasant

22 Mar 2026

Heather

The floor was not clean, but everything else seemed ok.

Self

6/10

Pleasant

21 Mar 2026

kirk

The room was just ok. We paid alot for very little. You have to.purchase pavckages to get extras

Partner

8/10

Excellent

21 Mar 2026

Pedro

Perfect

Partner

8/10

Excellent

18 Mar 2026

Christina

Close to Tucson Medical Center.

Self

2/10

Poor

08 Mar 2026

Brittney

The night staff for late check in was beyond rude and wouldn't check me in even after calling for a late check in all because my Uber driver stayedwith me for over an hour while waiting for her to come to the office and he didn't have his ID although he was not staying with me. I will never ever go there again and I haven't got a refund they checked me in before I checked in. I'm so disgusted

Self

6/10

Pleasant

04 Mar 2026

Bobbie

We ended up not even staying the second night even knowing that we would loose the money. My husband is in the hospital across the street and we thought this would be great to be so close. But the beds were SO uncomfortable that there was just no way we could do a second night on them. I really don’t like to give a bad review but with us being so exhausted after such a long day of having my husband flown to the hospital we were sure disappointed that we didn’t get rest.

Family

8/10

Excellent

02 Mar 2026

Michele

Staff was super nice, the rooms were OK, would not stay there again though

Partner

4/10

Poor

01 Mar 2026

Heather

Booked us in before we even arrived at the location. It took us an hour to get in contact with someone at the property and booked in. Then they booked us in a room that they had marked dont book. The staff member was honest about that and asked if we still wanted to stay. Said that it had a funny smell. She allowed me to check the room and see if i still wanted to stay.

Partner

8/10

Excellent

22 Feb 2026

Shannon

Staff was great, understanding when o had to leave early, room was clean; great internet for working.

Self

2/10

Poor

18 Feb 2026

Joanna

floor was dirty, i count get no one to clean room,

Self

2/10

Poor

16 Feb 2026

Katherine

Staff are good, it's the facility, Elevator does not work. Roll in bed is like sleeping on springs. Needs big time renovations. 2 different elevator (East and west)?

Leisure Family_with_children

10/10

Exceptional

05 Feb 2026

Joseph

The staff was great and the general manager was very polite and professional i would definitely come back 0 to 10 I rate it a 10. Joseph

Business_and_leisure Partner

10/10

Exceptional

05 Feb 2026

Steven

My room was clean. The hotel staff were both friendly and helpful.

Business Self

6/10

Pleasant

03 Feb 2026

Linda

It was clean and in good shape just devoid of anything one would need. The free breakfast was far below what a holiday inn express or similar hotel would offer.

Friends_and_family Family

8/10

Excellent

31 Jan 2026

Christian

Room was spacious. Loved full size fridge. Location is good as it’s close to many drivable food options. Bad in that at night they use the streeet in front to drag race. Not hotels fault but if your a light sleeper and have a room facing the street the noise is quite loud. Pillows were also not the greatest and only had three pillows for two people. Water pressure was good shower head not so great as it sprayed in outward circle instead of straight forward. Seems to be pet friendly as it has no carpet which is nice. If you’re looking for a space to stay for cheap with real amenities this will work for a short night stay. There is an iHop right across the street since there is are no food options at the hotel. They did not have a filtered water dispenser but had complimentary water bottles at the front desk.

6/10

Pleasant

28 Jan 2026

Jan

The floor had not been cleaned, there were women’s boot prints all over it. The blanket and bedspread was more for the summertime rather than winter. We had to run the heat and that takes a lot of electricity. That’s not energy efficient.

Business Partner

4/10

Poor

27 Jan 2026

Britt

Very basic. Breakfast was

8/10

Excellent

26 Jan 2026

Marc David

Awesome little kitchen. Great to have a room heater/ac unit with an \" always on\" fan function for white noise. Great location. Beautiful sunsets and sun rise from 3rd floor balcony.

Self

10/10

Exceptional

18 Jan 2026

Terrie

Easy check in, spotless room, lots of towels, lots of light!!

Leisure Self

10/10

Exceptional

29 Dec 2025

Nicole

Great stay.

Business Family

10/10

Exceptional

27 Dec 2025

Erika

The names of the rooms, the staff, and just the whole vibe altogether!

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Erika

Staff was amazing and room was in great shape

10/10

Exceptional

20 Dec 2025

Robert

Room clean! Friendly staff

10/10

Exceptional

11 Dec 2025

jasmine

Rooms have a kitchenett which is great, was clean and neat. Staff was polite. There is renovation going so thst is the only noise, not counting renovation it is quiet. Area was good and convinient.

Self

2/10

Poor

16 Oct 2025

Kendal

Su

10/10

Exceptional

02 Oct 2025

Kyle

Room was really nice. It had what we needed

Leisure Family

10/10

Exceptional

01 Oct 2025

Meagan

Friendly staff

Leisure Family

2/10

Poor

19 Sep 2025

Roberta

Na

Leisure Family

10/10

Exceptional

27 Aug 2025

ernesto

everything was perfect 10/10 only thing is the floors was a little sticky and dirty but besides that i loved it.

Partner

10/10

Exceptional

26 Aug 2025

Jacqueline

*****

10/10

Exceptional

17 Aug 2025

Alejandro

The front desk was of very well service and management

6/10

Pleasant

10 Aug 2025

Victoria

Severely understaffed, but

8/10

Excellent

06 Aug 2025

Tyler

Na

Business Self

10/10

Exceptional

05 Aug 2025

Michael

The comfort of the bed was not the best but it was ok.

Leisure Partner

2/10

Poor

05 Aug 2025

Jasmine

Don't take cash

Business_and_leisure Pet

8/10

Excellent

04 Aug 2025

Regina

-

6/10

Pleasant

28 Jul 2025

Monica

El aire acondicionado hace mucho ruido y la alfombra está sucia

Leisure Friends

10/10

Exceptional

26 Jul 2025

Carlos

Cold AC and respectable staff

6/10

Pleasant

09 Jul 2025

Linda

Staff was very friendly, rooms were clean.

Leisure Family

10/10

Exceptional

09 Jul 2025

Marcia

Good place to stay close to everything

6/10

Pleasant

05 Jul 2025

Donald

We stayed in a doggie room. the floor was stickie and dirty, the chair had a sticky stain, the toilet had a ring around it and the bed looked disheveled and almost used. I would NOT stay there again. The night clerk that checked us in was great however.

Business Pet

6/10

Pleasant

30 Jun 2025

Maria

I’ve been to one other extended stay (in Phoenix area) and it was impeccable with a nice welcoming lobby. This place was in obvious need of repair. The lobby was a tiny room which required a phone call to enter after hours.

There was what seemed to be drug use in the area/parking lot. I could not tell if they were residents/guests or homeless individuals from the neighborhood.
The bed was comfortable enough, though it only had two pillows. The sheets seemed clean. There were plenty of towels and soap. The kitchen was adequate, though with old and cosmetically damaged appliances (did not use the stove to see if it worked).

The carpet was filthy/stained in many areas. I could not walk on it barefoot. AC worked, blackout curtains adequate. Rooms to outside walkway like a motel. I was on second floor.
Grab and go breakfast minimal with no real milk/creamer. IHOP right across the street
Very convenient to TMC (two blocks away), which is why I chose this place.

Self

2/10

Poor

16 Jun 2025

tinymae

It was not good said there was a pool but there wasn't. Only had 2 pillows and I'm disabled and needed the accommodations there was none. Not happy at all

8/10

Excellent

13 Jun 2025

Syed

It was quite, good place for a night.

Business Self

10/10

Exceptional

06 Jun 2025

Marcos

I like everything

Business Family

2/10

Poor

29 May 2025

Craig

In rooms 303 and 304 we had cockroaches, we felt uncomfortable at night due to all the vagrants on the property.

Business

10/10

Exceptional

28 May 2025

Yolanda

Friendly service understanding and was very helpful

8/10

Excellent

28 May 2025

FERNIE

Meh

There was too much dust everywhere and hair in most of the corners to include the bathroom . Couch recliner was broken

Partner

8/10

Excellent

26 May 2025

James

They called us after we checked in to make sure we were happy and if we needed anything.

Leisure Family

6/10

Pleasant

20 May 2025

Katelin

Went for a family emergency this hotel is nothing fancy but was at a good price for us to stay multiple nights. Don’t expect anything great. Just a decent night sleep

Friends_and_family Family

10/10

Exceptional

19 May 2025

Eric

Good 💯

6/10

Pleasant

18 May 2025

MARIA

The property was very unkempt. There were people hanging around and smoking. The room smelled like old cooking oil. The carpet and walls looked dirty and all the towels smelled like old cooking oil.

Business Partner

8/10

Excellent

18 May 2025

Daryl

Dog approved

was exactly what was needed.

Friends_and_family Family

8/10

Excellent

18 May 2025

Panayiota

Great place

4/10

Poor

18 May 2025

Lonnie

Too nosey. No cooking stuff in kitchen.

Leisure Family

8/10

Excellent

03 May 2025

LaTessia

Nice, Not Comfortable

Overall the stay was nice, the only issue we had was the bed was not comfortable at all, it was hard.

Friends_and_family Family

8/10

Excellent

28 Apr 2025

Fred

Basic hotel, good size

Nice basic hotel unit. Was fairly roomy inside. Plenty of parking, and in a reasonable neighborhood. Everything worked inside. Would stay here again.

Business

10/10

Exceptional

27 Apr 2025

Kendra

Staff was nice, the room was clean and the shower had good pressure. It was nice after a really bad day. Thank you.

Leisure Partner

8/10

Excellent

25 Apr 2025

Marion F

Good price

I have stayed here before it says they have breakfast. But the girl at the lobbysaid all they have is coffee or hot check-in counter said

Self

6/10

Pleasant

12 Apr 2025

Gerald

It was walking distance to the hospital

8/10

Excellent

08 Apr 2025

Juan

N/a

Rooms needed cleaning rooms are outdated

Friends_and_family Friends

2/10

Poor

08 Apr 2025

Brian

.

Leisure Friends

8/10

Excellent

04 Apr 2025

Nicole

A great experience

Leisure Family

8/10

Excellent

30 Mar 2025

Nicole

All the staff has been great. The girl that works 2pm -10pm was so nice and helpful

Leisure Family

8/10

Excellent

29 Mar 2025

Nicole

Staff was friendly

Leisure Family

10/10

Exceptional

24 Mar 2025

Julie

Kitchen was nice. Able to cook for myself which is important since I have lots of food allergies and eating take out is tough sometimes. Property was clean. Dishes were provided when asked for, there were none in the room on check in. I was able to park right outside my room which was really nice. No issues overall.

Leisure Self

6/10

Pleasant

13 Mar 2025

Jacqueline A

First floor, couldn't open curtains due to people walking by and no privacy. Room was dark and the kitchen had no amenities like dishes or anything. We felt like we were in a dungeon. The office was tiny and not very organized. One thing good, coffee was really good. For what we needed, we won't stay there again.

Business_and_leisure Partner

6/10

Pleasant

12 Mar 2025

Ceridwen

So, it was a low cost location, which still worked for the night. When first entering the room, it smelled like mold. They said at the desk that they didnt have any other rooms available for the night, so, I stayed.

Overall, it was an ok room for the size. Seemed to be wiped down mostly, but, two things happened:
1) when I woke up, my chin was swollen from a bug bite. And after checking elsewhere, i found a few bites. That usually means one thingbin a hotel... thankfully, i didnt leave any bags on the ground, but i will still be treating them like there is an investation.
2) there was a dead roach in the bathroom. It was clearly squished, but not cleaned up.
I did inform the front desk about my swollen chin and said they should probably treat the room.
Eill not be staying there ever again, though.

Business Self

8/10

Excellent

10 Mar 2025

Jerry

Needs rennovation I

Nice staff, kept up good outside, breakfast only consisted of muffin, coffee [no decaff], oatmeal, & fruit bar.
Toilets don't have fans.
If you wanted to take out the trash, you had to take it all the way out to the dumpster and throw it over the gates after looking through the crack in gate to see if you would hit the trash bin when you threw it over.

Friends_and_family Family

4/10

Poor

02 Mar 2025

Marc

Rough sheets, one pillow missing, very loud air handler, poor sound isolation.

Leisure Family

10/10

Exceptional

26 Feb 2025

Joseph

Clean
Parking security

Business

4/10

Poor

23 Feb 2025

Jonathan

Disappointed to say the least

Room was ok, slept ok, but my standards are easy. Army vet so anything above a fart sack in the ground is ok. WiFi for something that may stream is 6 bucks, free version well you get what ya pay for. Grab and Go Breakfast total fail - coffee and hot water WTH. You wanna be t chemical I guess that meets grab and go but come on. Don't expect anything and you will not be disappointed or spend a couple extra bucks and go elsewhere, which is what I will be doing.

Self

2/10

Poor

19 Feb 2025

Mel

No go!

The room smelled like cigarette smoke. The carpets were wet from just being clean. Cigarette burns all over the sink and bathtub. The smell was almost too much to bare.

Business

2/10

Poor

17 Feb 2025

Erika

There were people who clearly weren’t staying at the hotel walking around the hallways at night, which didn’t feel safe. The air conditioner was so loud that we weren’t able to sleep.

Leisure Pet

6/10

Pleasant

17 Feb 2025

Carl Ralph Mahler

The room had a old smell to it

2/10

Poor

10 Feb 2025

Jeannette

I was under very poor conditions, uncomfortable and smelled bad.

Self

8/10

Excellent

04 Feb 2025

Veronica

It was okay but customer service went above and beyond all the time. It just that it's not so clean and you have to pay $10 to request to clean your room.
Breakfast could be better though.

Leisure Family

4/10

Poor

02 Feb 2025

Frank

This was our first and last visit to an Extended Stay. Dirty carpet. Constant noise from air conditioners, the wall made noise if you can believe it. A domestic argument at 6:30 in the morning from a couple upstairs. Furniture was beat, broken dresser drawer. No closet, just a wire shelf. No hair dryer. I do believe there was a shootout in this room at some point. There were patched holes on every wall. Uncomfortable bed with crappy sheets. On the positive side, the front desk gal was very friendly and welcoming.

Leisure Partner

10/10

Exceptional

27 Jan 2025

Amy

Safe, quiet, clean, and the bed was comfortable

Business Self

10/10

Exceptional

14 Jan 2025

Evan

Quick and cozy stay for myself and the dogs at this hotel. Friendly, prompt service. Close by to mountain driving or Saguaro NP, and a good deal. Actually think the pet fees cost more than the room for myself - my dogs are lucky they’re spoiled rotten.

Leisure Pet

6/10

Pleasant

22 Dec 2024

Norma

Convenient location for Tucson Medical Center patients & family

Leisure Family

4/10

Poor

10 Dec 2024

Yvonne

My stay started great but didn’t end great. We talked to the front desk about staying longer because a family member was dying. They agreed to give us the double room for a week. We thought everything was set up that night. We were told in the morning just come to change keys so you can get a new room rate that we negotiated. The next morning when my husband went to change keys the front desk person said we don’t have double rooms available anymore and moved him to a queen room. I was at the hospital when this happened. I told him we had to have double beds. So he checked out and we found another hotel. It was upsetting that we were not given what we were initially promised and it was a traumatic situation with a family member dying and the LAST thing we needed on our plate was hotel problems. Also my husband accidentally left two items a pair of pajamas hanging on the bathroom door and a soap and soap dish box. I went back to retrieve them a day later and they threw them away. I thought hotels kept stuff for at least 72 hours. Needless to say with all these hotels chains Extended Stays will not be our next first choice…

Business Family

6/10

Pleasant

04 Dec 2024

Jeannine

Bad room

The room had not been cleaned! We were given a room that someone had just vacated. Bed dirty garbage around toes in tub. Besides that the furnishings were old and outdated. We asked for a refund and was given it.

Partner

2/10

Poor

03 Dec 2024

Aracely

This was one of the worst hostel experiences ever. The room smelled . The carpet was filthy. And roaches were everywhere!! So disgusting and disappointed.

Business_and_leisure Self

10/10

Exceptional

24 Nov 2024

James

EXcellent staff

Business Self