Embassy Suites By Hilton Tucson Paloma Village

United States , Tucson - AZ
Tucson, 3110 East Skyline Drive
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100 reviews shown

10/10

Exceptional

18 Jun 2026

Cory

Great place

10/10

Exceptional

06 Jun 2026

Teresa

The staff was very friendly as soon as we walked in. Told us about Happy hour and breakfast, which was delicious!
Rooms were very spacious and clean.

Family_with_children

2/10

Poor

02 Jun 2026

Tracy Ann

Food was good. Great assortment.

Self

10/10

Exceptional

02 Jun 2026

Ariselda

The front desk person named Hailey was great. Rooms needed more time to be cleaned.

Family

10/10

Exceptional

01 Jun 2026

Martha

We loved the convenient location. The breakfast and happy hour were very nice.

When we arrived our room was not ready and we were told it would be ready in 20 minutes. We decided to go visit friends, which was good since it took another 2 hours before our room was available. The front desk was very apologetic and gave us free parking for the inconvenience.

One negative was when we went to the pool in the morning all the old towels from the day before were scattered around the pool and on chairs. We had to notify the front desk and 30 minutes later an employee came with new towels and picked up the used towel that had been placed in the return container, but they didn't pick up the used ones scattered around the pool.

Family_with_children

10/10

Exceptional

31 May 2026

Antonio

The rooms were clean. They were very spacious and were pet friendly. The cook to order omelettes during breakfast and the happy hour was excellent . Ordered food from the kitchen for dinner
and it was amazing. Was able to enjoy the pool and relax during my two day stay would recommend it to anyone that I know.

4/10

Poor

30 May 2026

Deborah M

Bed was not comfortable at all.

Partner

10/10

Exceptional

27 May 2026

Inez

I enjoyed my stay on 5/20 to 5/22 at the Embassy Hilton. I am a Hilton Rewards member and I definitely felt our room was wonderful! I enjoyed the balcony the 2 tvs and the pool area. We loved our stay and will no doubt be back again when we come to Tucson! The breakfast was a nice option but there is a starbucks and a cvs that is walking distance. Overall I give this place a 10 out of 10!

Friends_and_family Family

2/10

Poor

27 May 2026

Elliott

When the room type I reserved was unavailable, I was informed that it be a $20 per night up charge for the type I needed. Turned out that it was a $50 per night when I received the invoice.

Friends_and_family Family

8/10

Excellent

25 May 2026

Lin

Good place.

Family

8/10

Excellent

25 May 2026

Sarah

Great hotel and location. Nice room and great A/C. Sofa bed mattress made for kid under 7. Very very thin and uncomfortable. Don’t expect adult to sleep there. I’ve stayed there for years and $15 per day parking is just a money grab. Prefer the rate to be increased than have the extra charge to park in suburban lot that is not full. Happy hour and breakfast is free. Hotel is close to family so we will return.

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Kristen

If you use a wheelchair this hotel is a little hard to manage. I would suggest the closest room to the lobby. Parking for handicap is very limited.

Friends_and_family Family

10/10

Exceptional

14 May 2026

Fernanda

Great location at the foothills
Breakfast have option of made to order omelet and pancakes
Rooms are big and great
Starbucks walking distance and food for dinner
Good pool
You have to pay for parking onlydownside

Partner

6/10

Pleasant

13 May 2026

Diane J

They missed cleaning our room 2days in a row and when they finally did, they did the bare minimum. They also charge $15 a day to park. We were not informed until we got ticketed. We went in and parked d for the 5 days and still got tagged. It was very frustrating.

8/10

Excellent

12 May 2026

Dana

Areas of the room were not clean such as the fridge and bathroom.

Friends

10/10

Exceptional

10 May 2026

tanya

The breakfest was amazing made to order omelets. We enjoyed our selves and the breafest team was outstanding. Friendly and attentive. Highly recommended.

Partner

8/10

Excellent

10 May 2026

Joie Marina

Clean rooms and excellent breakfast even for a staycation/studying for classes..

Self

10/10

Exceptional

05 May 2026

Michael

Friendly staff, helpful
Nice Happy Hour that was unexpected

Partner

10/10

Exceptional

26 Apr 2026

Samuel

Very new and clean. Beautiful deck outside.

10/10

Exceptional

25 Apr 2026

Gretchen

All of the above,..........

10/10

Exceptional

19 Apr 2026

Tommy

Place was clean staff was friendly

8/10

Excellent

09 Apr 2026

Karl Heinz

Our room was clean. The staff were friendly and professional. We appreciated the complimentary breakfast. You could order omelets to order and the selection was much better than at the vast majority of hotels. There was also a complimentary afternoon reception that was appreciated. There was a good amount of outdoor seating surrounding the pool. Our only complaints were that of the 6 nights we stayed, we only had our room cleaned 3 times. This was due to either poor planning or the fact that there were not enough staff. While we really appreciated the suite, with a separate bedroom, \"living room\" and a desk for ones office, the suite felt tight. We would definitely stay here again.

Partner

8/10

Excellent

09 Apr 2026

Alvaro

Breakfast was good everything was good except the room was on first floor Expedia seems to get rooms people don’t want it would b nice to b able to pick the room

Partner

10/10

Exceptional

07 Apr 2026

Rebecca

Good

10/10

Exceptional

30 Mar 2026

Wojciech

A truly great place. The only problem is the location. It was far from everything

Self

6/10

Pleasant

29 Mar 2026

Andrew

Makes no sense I paid hundreds of dollars per night to stay and you have to pay $15/day for parking. Pool was dirty with a weird film on the surface of the water all 3 days.

Partner

10/10

Exceptional

15 Mar 2026

Sabrina

Quiet rooms, lots of space, great food

Partner

10/10

Exceptional

13 Mar 2026

Emma

The best in town!

10/10

Exceptional

09 Mar 2026

Mark

All good

10/10

Exceptional

05 Mar 2026

John A Kupiec

The breakfast was OK. Eggs a little on the cool side. They had only a few cereals. Omlettes were very good.

Family

10/10

Exceptional

27 Feb 2026

Shirley

The room was spotless, spacious with a nice little balcony.

Partner

10/10

Exceptional

15 Feb 2026

Robert

Always has good options for traveling

Leisure Partner

10/10

Exceptional

14 Feb 2026

Pam

Everything was great, staff, facilities, cleanliness, breakfast, reception, pool area, check-in and check-out.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Alexandra

It was an excellent stay

10/10

Exceptional

02 Feb 2026

Theresa

The breakfast and bar area were amazing.
We want to give Jasmine a great review. She was so busy but was always accommodating and friendly. Very efficient and friendly.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Eric

Everyone and everything was perfect

4/10

Poor

27 Jan 2026

Lee

The employees are really nice. The mattress is way too soft and so are the pillows. The coach is to low and hard for an old person to get up from. The breakfast was bad on Tuesday: the watermelon was bad, the sweet rolls were dried out. On Monday the pineapple was really sour.

Partner

10/10

Exceptional

24 Jan 2026

Kammy

Great clean room, wonderful free breakfast and great location/resort.

Leisure

10/10

Exceptional

24 Jan 2026

Mark R

Room was clean. Staff respectful of only providing us with the few items we needed as we did not need/want the room cleaned every day. Breakfast very good every day. Only thing that would have helped was clear identification of a later start for breakfast on January 19 as this apparently was a holiday and therefore start hours for a Monday were different than what was stated on hotel information and on the sign posted at entrance to breakfast area that indicated Monday start time was still 0700 versus reality of later - may want to consider clarifying that on entrance signage as well as on the QC code in the room that provides hotel information.

Leisure Partner

10/10

Exceptional

19 Jan 2026

james

Breakfast was excellent, staff very nice and overall very clean and comfortable

Partner

6/10

Pleasant

18 Jan 2026

Mary

Business

8/10

Excellent

18 Jan 2026

John

Staff was wonderful.

8/10

Excellent

18 Jan 2026

Maria

The hotel room was large and had a nice balcony the view was nice of the mountain. A little outdated but its was ok. There are restaurants walking distance. It’s very hot. And really nothing to do in the area.

Business Self

8/10

Excellent

14 Jan 2026

Linda

Everything was good, except the hot tub was way over on the chemicals and completely ruined both of our suits! We are very upset about this!

Linda and Brian Cheyne

Leisure Partner

6/10

Pleasant

12 Jan 2026

Kristen

Set us in a handicap room

10/10

Exceptional

12 Jan 2026

Anne

Beautiful accommodations, clean room, very friendly front desk and a fun welcoming happy hour with great view of The Catalinas! What more could one ask for?

Business_and_leisure Family

8/10

Excellent

09 Jan 2026

ENRIQUE

Basic

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Nick

Everything's very very good. The rooms were clean. My only thing would be with a concern for water. I think their toilets could be changed to use less water per flush

Partner

8/10

Excellent

02 Jan 2026

Heidi

Nice room and atmosphere. Staff were great

Partner

10/10

Exceptional

31 Dec 2025

Dennis

Great stay everything was wonderful and I didn’t have to pay for parking

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Steve

Rooms were a nice size, the courtyard was pleasant, and the staff were friendly.

10/10

Exceptional

30 Dec 2025

Nancy

Beautiful views and excellent staff and accommodations.

Leisure

8/10

Excellent

29 Dec 2025

Yuler

Amenities were nice

Leisure Family

6/10

Pleasant

27 Dec 2025

Michael

The problem with the room was it had a smell like a Sewer problem, complained about the room.The smell The girls at the front desk tried to eliminate it with spray deodorants , it didn't work. It Was terrible. Finally the third day maintenance came and did fix it. The other surprise was $15 parking every night we stayed.

10/10

Exceptional

27 Dec 2025

Gilbert

Good environment
Nice hotel
Highly recommended

Leisure Self

10/10

Exceptional

26 Dec 2025

Wayne

Looks like the place was recently redone. Everything I saw was nice and updated and clean. We were both very pleased and would certainly stay here again.

Friends_and_family Family

6/10

Pleasant

26 Dec 2025

They have made paid parking a mess with 3rd party separate parking firm billing for parking. Some ordeal of scanning QR code to log onto web site unrelated to Embassy Suites to pay for parking which was more than $15 they say parking costs on reservation web site for Embassy Suites. Surprised parking fee at all is this is in suburbs. Never paid for parking except in downtown hotels with parking garages. Standard Embassy Suites otherwise.

Leisure Partner

6/10

Pleasant

23 Dec 2025

Francis

Shower stall was slippery and food at breakfast could be improved a bit. Otherwise excellent. Loved the room otherwise.

Leisure Partner

10/10

Exceptional

16 Dec 2025

Brandon

Had a great stay at the Embassy Suites. The room was clean, comfortable, and spacious, and the staff was friendly and welcoming throughout the stay. The location was convenient, and the overall atmosphere was relaxed and enjoyable. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Kelly

The entire property is stunning - our room was extremely comfortable and we were really able to relax

Partner

10/10

Exceptional

14 Dec 2025

Kirby

Clean, good breakfast, convenient location

Partner

10/10

Exceptional

14 Dec 2025

Marion

Great spacious rooms very clean and tasteful decor. Great breakfast Buffett with fresh fruit and omelet station! My favorite place to stay in Tucson

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Alice A

Room clean.staff cordial. Quiet.

4/10

Poor

08 Dec 2025

Lisa

Dark small room, you had to pay for parking which we did not know about $15.00 a day so we parked a few blocks away. It was wat too expensive for what you got.

Leisure Partner

6/10

Pleasant

06 Dec 2025

Faith

1. The staff was friendly.
2. The setting was perfect
3. Throughout six nights, the shower head never worked. We reserved an accessibility room because of physical limitations and had to maneuver getting into the bath and crouching down to bathe. The \"engineers\" came multiple times, and still the shower heads never worked. We were there for my son's wedding, and it made things very difficult for our stay.

Leisure Family

10/10

Exceptional

03 Dec 2025

Hope

The hotel is beautiful, clean, and nestled in the foothills of the mountains. The pool is warm and clear and the hot tub is cozy. The breakfast includes made-to-order omelets and french toast. It's a wonderful hotel!

Leisure Family_with_children

2/10

Poor

01 Dec 2025

Lori

Front desk said there was only one room available at 2pm in the afternoon and it was like a dungeon. I told the lady checking us in that the parking lot was empty so there must be more rooms available. We changed rooms but she was not nice about it and the entire light fixture at the entry was dangling out of the ceiling.

Front desk also said housekeeping works on their own schedule which is why there were no rooms. That can’t be true if you are running a hotel.

Partner

6/10

Pleasant

30 Nov 2025

Robert

We had hot water 4 out of the 7 nights we stayed. Breakfast was not hot, scrambled eggs, potatoes were luke warm at best. And, for some reason, no oatmeal for 3 out of the 7 days.

Leisure

6/10

Pleasant

22 Nov 2025

Laurie

Had to pay to oark and beds were uncomfortable. Hit tub was cold

2/10

Poor

21 Nov 2025

Sherrilynn

They didn't have our reservation, but they charged us for a no-show before we could have even not shown! They are arrogant and impossible to deal with.

6/10

Pleasant

20 Nov 2025

John

Nice place

Business

8/10

Excellent

18 Nov 2025

Victor

room was clean and very confortable. Having to pay for parking on the hotel property however, is too much.

Leisure Family

4/10

Poor

03 Nov 2025

Ineke

While the staff was very nice, the desk clerk did not alert us to how the parking payment system worked, nor did she let us know about the master power switch in the room or how to work our way around the confusing electrical in the room. Also, it was fortunate we could understand a little French since the buttons on the microwave are all in French. I imagine that would be difficult for other guests to interpret if the had no understanding of the language. A little card helping them through that would be good. Most disappointing was to come back to our room at the end of the day to find it was not cleaned and beds were not made.

Leisure Family

10/10

Exceptional

29 Oct 2025

Laurie

Spacious, comfortable suite. Nice pool, balcony in room, views from the dining area. Breakfast had all of the staples as well as custom omelettes. Happy hour every day was a very nice touch that offered social opportunities.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Isidro

Breakfast healthy

Business_and_leisure Family

10/10

Exceptional

18 Oct 2025

Carl

Great rooms.

10/10

Exceptional

06 Oct 2025

Todd

Great location for us.

10/10

Exceptional

04 Oct 2025

Mary

Very happy with our huge room! The staff is wonderful. Perfect location with beautiful views of the mountains.

Leisure Partner

2/10

Poor

04 Oct 2025

Jamil

Try stole 299 dollars and never refunded and this is fake luxury snob hotel. Fake luxury, not really luxurious, really dirty and messed up.

10/10

Exceptional

03 Oct 2025

Michael

CLEAN ROOM GREAT STAFF AND SERVICE...GREAT BREAKFAST

Leisure Self

8/10

Excellent

01 Oct 2025

Toni-Marie

Paying for parking at the hotel.

My stay was good. I was not happy about paying for my room then paying $12 per night for parking. That should be included with the room price. Thats like charging for a pair of shoes then extra for the laces. I am not gettibg to your hotel without a car. It will disway me from staying there again and we have stayed there at least once a year for several years now.

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Alvin

A nice place to stay.

Leisure

8/10

Excellent

27 Sep 2025

Lisa

Good space,

10/10

Exceptional

24 Sep 2025

Bailey Joshua

👍

6/10

Pleasant

21 Sep 2025

Veronica Lynn

Not the nicest Embassy suites I’ve been to.

Smelled of sewage, in the room and throughout the hotel. The best thing about this hotel is the location. There was also a dead lizard floating in the pool and other debris.
After checking in the front desk girl saw me pushing a luggage cart the wrong direction to the elevator, she said nothing. I had to push the cart all the way back to the lobby and ask how to get to the elevator. Tip- direct your guests in the direction of the elevator when you give them the room key.
Disappointed.

Friends_and_family Family

6/10

Pleasant

17 Sep 2025

JOSEPH

Pool was in very poor condition sadlly

Leisure Family_with_children

10/10

Exceptional

16 Sep 2025

Allen

Great property with everything you need or want! We especially loved the free breakfast with made to order omelets. Great bargain!

Leisure Partner

10/10

Exceptional

16 Sep 2025

Chelita

Great location, easy to find, clean, safe and friendly

Business_and_leisure Family

8/10

Excellent

07 Sep 2025

Christine

I had a room that was nice and clean, but the one problem was I was up against the ice machine, and it literally sounded like I was on a train all night long because the ice machine was directly behind us. Which is a shame because the bed was comfortable the room was clean. It just was really really loud in my room.

Leisure Family_with_children

10/10

Exceptional

03 Sep 2025

MICHAEL

Loved the breakfast and Happy hour. Thanks!!

Leisure Partner

6/10

Pleasant

02 Sep 2025

Maria Laura

The sink was super dirty , black I took a picture.
And complain at the front desk.

6/10

Pleasant

01 Sep 2025

Tony

Place was clean, modern and breakfast was good. Stayed 3 days and housekeeping never came to my room to clean or leave towels. Told front desk but did not seem to care.

10/10

Exceptional

31 Aug 2025

amy

Love this hotel

We love this hotel. It's clean and has many amenities.

Friends_and_family Friends

10/10

Exceptional

31 Aug 2025

Debra

Property is well maintained and don’t hear a lot noise from the other guests. Breakfast is good.

10/10

Exceptional

31 Aug 2025

David Edward

Wonderful staff

Leisure Partner

10/10

Exceptional

11 Aug 2025

Tim

Overall nice hotel

Leisure Family

2/10

Poor

10 Aug 2025

Luna

First, I paid extra for a room with a balcony and although it did have one, they put me on the bottom floor and the AC unit that was outside was making it unbearable to hang out outside. They could’ve accommodated and gave us a different room without that there so we could actually hang out outside without having to go all the way to the car. One of the front desk men at around 1am was extremely rude and impatient. The internet sucked too. Overall did not enjoy my stay and will not be returning.

Leisure Family

10/10

Exceptional

09 Aug 2025

Brenda

One of best the hotels we stayed in. Rooms were comfortable and clean. The pool was amazing. The staff was very welcoming and professional. We would definitely book again.

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Tim

Nice hotel

Leisure

8/10

Excellent

03 Aug 2025

Ralph

Weekend Getaway

As I have always said, it's the people not the hotel name that either makes or breaks its reputation. I can honestly say that from the time we checked in to the time we left, everyone of your employees made our stay great and upheld your name. Yous should be very proud of them and commend them in some way. As far as the hotel itself. For the most part it was very clean, quiet and well maintained. The main negative issue I have with it, is that it charges for parking and there is no benefit to that. Its not a secured parking lot, and there is no security to watch over the lot, especially at night. I understand that its next to business and you dont want non hotel customers parking in the hotel parking lot, but if you are going to charge customers, then have something in place that secures the lot. Otherwise, it's not a very fair charge. Overall, this is a great hotel and yes, I would stay there again

Partner