Ramada By Wyndham Viscount Suites Tucson East

10/10

Exceptional

20 Jun 2026

Job

Very accommodating and nice amenities.

Partner

10/10

Exceptional

19 Jun 2026

Donna

Everything was great. Good breakfast.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Heather

I was happy to see they have been doing some maintenance on the rooms. My room was clean, and as always I love the place for it's quiet night.

Self

4/10

Poor

15 Jun 2026

King Philip

The rooms needs renovations, bathroom walls are falling apart. The sink in the bathroom was tied by a towel.

Family_with_children

6/10

Pleasant

14 Jun 2026

Sally

Nice big hotel kind of eight dated dark inside room staff Pleasant but could’ve been helped more helpful for sure wouldn’t return. Sorry you should try not to give bad reviews but this one was quite disappointing. Needs to complete
Update

Self

8/10

Excellent

12 Jun 2026

Tracy

Room was warm. Five days into our stay we let them know and a maintenance man fixed it. Then it was great!

Family

10/10

Exceptional

12 Jun 2026

Michael

Front desk lady was very nice and helpful and helped whenever my family and I needed anything.

Family_with_children

8/10

Excellent

11 Jun 2026

Patricia

An older facility but well maintained.

Self

10/10

Exceptional

10 Jun 2026

Armen

We’re visiting from Illinois, and I must say the we had great experience at the Ramada by Windham.
Staff very friendly, free breakfast delicious, and all other amenities are well maintained
And best of all Very Reasonable for what they offer.
Highly recommend them!

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Trilby

I got there at a later hour. Front desk was amazing. I dont like to complain but had an issue with 1st room, second room tv didnt work and third room was perfect and fixed the a/c. I would stay again.. and the breakfast was great and staff very friendly . Thanks for a great stay

Self

8/10

Excellent

09 Jun 2026

Brenda

I stayed with my kids for a sports tournament. I chose this hotel for the breakfast reviews to save time in the mornings before games. It was nothing different than other continental breakfasts and we ended up not eating there because of it. The hotel was clean and kept up, but very outdated with rust and peeling on walls and bathroom. Staff was hit or miss, some nice, others annoyed. I don’t think I will stat here again.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Heather

This is an older hotel so the air-conditioning is outdated and depending on the room, may not work great. There is usually some rust around the fixtures in the bathroom. The bedding seems/smells clean. Floors seem to get a \"good enough clean\". With that said, I stay there often because it is very quiet and I can get a good night's rest.

Self

8/10

Excellent

08 Jun 2026

David

Clean room. Not very cool. Had to use extra fans. Breakfast very good both days. Wilbur restaurant server Denise did a very good job. Check in and out smooth and easy. Recommend this hotel.

Friends_and_family Family

4/10

Poor

08 Jun 2026

Jose

Stated at this location as a pit stop to our actual destination, from Texas to California. We had stayed at this location before and wow has it gone downhill. Had a terrible experience with the AC and cigarette smoke stench in our rooms. Our first couple of rooms were on the third floor, we had to switch rooms twice before finding out that the second floor had AC’s that actually worked. The first front desk employee we encountered was great, she heard us out and was understanding of us needing better rooms since we were traveling with our children. The second employee though, was minimizing our situation. When asked if we could move to a different floor, she stated she only had the 2nd and 4th floor available. When saying we’d take the 2nd floor she began to tell us that the 3rd floor had the “better” rooms and the 2nd floor had “beat up” rooms and described them as a “downgrade.” Said I’d take it anyway as long as the AC worked and didn’t smell. Got the rooms to the second floor and I did not see beat up rooms, they were actually better than the 3rd floor and appeared to be remodeled. I’m glad our stay was only 1 night. The breakfast was ok there’s just a small selection of items. I don’t recommend this hotel if you’re traveling with children.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Hollie

It's an older property but they do a good job maintaining it. The front desk staff was very friendly!! The pool was great!!!

Family_with_children

8/10

Excellent

05 Jun 2026

gini

Breakfast was very good. The pool area needs work, it is not particularly clean or safe. The building and furnishings are beautiful in an interesting disco vintage way. Needs a bar for sure. You could have lots of fun dancing in the interior courtyard.

Partner

4/10

Poor

04 Jun 2026

Donna

The Viscount hotel has been around for a long time. The entrance was beautiful and a large atrium with fountain was nice but not used. The room&hallway carpet were quite stained and looked dirty. The suite room was really dark/horrible lighting old . Our refrigerator was broke, the pull out bed had a trashed mattress, the bathroom was out of date, old plastic shower head that didn’t work good, and faucet that leaked. The pool looked pretty and was salt water (nice) was good temp and refreshing but a little dirty for 3 days…but the deck area all around was so broken and rocky, it was hard to walk on bare feet and a tripping hazard. after unpacking and with having some health issues we really didn’t want to move. The staff did switch out the refrigerator and gave us a cot. They were very friendly and tried to make it better. The beds were nice. The breakfast was good but we were late sleepers and it ended at 9am. 10 am would be better. Overall I was disappointed.

Family

10/10

Exceptional

30 May 2026

Antonio

Great breakfast!

Self

10/10

Exceptional

30 May 2026

Andrew

Very great place and very helpful staff. Love staying here

Self

10/10

Exceptional

27 May 2026

Eloisa

Breakfast was ok, eggs tasted funny, the rest was ok

Friends_and_family Family

10/10

Exceptional

26 May 2026

Sean

Front desk staff always very helpful. I enjoy the privacy and large rooms.

Self

10/10

Exceptional

25 May 2026

Daniel

So first off this is a beautiful hotel and the mountain view was incredible. Mountain view wasn't even advertised because I guess it's expected but it was gorgeous either way.

The pool closes at 10 sharp. We had hoped that as long as we got in before 10 they wouldn't kick us out immediately, but at 9:56 they were telling us we had three minutes.

The room was great but it only had one working TV remote for the two tvs, and one remote that did nothing. Sitting area, bed, hot water all perfectly fine. The air conditioner must be a chiller system, because we couldn't set the temp or make it cooler than it was when we arrived. It was adequately cool. I wish we could have been cold but I did not have trouble sleeping because of how warm it was.

Breakfast was very good but surprising in some regards. It had a more mom and pop feel, with only one juice option(not a machine) and yogurt not in individual cups. There were hot eggs and a meat option so I'm sure I'd be happy there day after day if I stayed more than one night.

If I stayed in Tucson again there's a good chance I would stay here

Friends

10/10

Exceptional

24 May 2026

Amy

This is the place I stay at most of the time unless it is booked on dates needed… onkyb1 minor problem I feel needs to be addressed is the toilet paper spot is in the wrong place and gets wet when showers is used. Other than that the staff and and the amenities are awesome, including free breakfast in the restaurant is great! You won’t have any regrets staying here! It’s always a win win situation!

Family_with_children

2/10

Poor

24 May 2026

Bethany

my room did not have any Wi-Fi. The shower did not have any hot water. The hot tub was not working. There were no bubbles. Staff was rude except for one staff member the room smelled very musty. Bathroom had dust and hair all over the floor. It was just not a good experience. I would never stay here again. I canceled my stay and had to find somewhere else last minute. I would have rather slept in my car than spend another night in that hotel.

Family_with_children

10/10

Exceptional

22 May 2026

Rodolfo

Great complimentary breakfast

10/10

Exceptional

21 May 2026

Rodolfo

Friendly staff
Suite allowed to sleep in 2 separate rooms. I snore so my partner can't get rest if we are in the same room

Partner

10/10

Exceptional

21 May 2026

Zulema

Awesome stay will stay there again

Friends_and_family Family

6/10

Pleasant

21 May 2026

Jesus

The furniture in the room was chipped and stained.

Self

4/10

Poor

20 May 2026

Charles

The room was cold and they could not get the heat to work

6/10

Pleasant

16 May 2026

Matthew

It was fine, it served as a place to stay, nearish to Banner Hospital, it was affordable. Some of the staff was helpful. Some of the staff would have rather been anywhere else, merely based on the dismissive responses I received. I walked out to find my rear tire deflated on the day of departure, not slashed, someone took the time to deflate my tire. So I wouldn’t say parking is that secure. If I find a better rate anywhere else on my next trip, I will stay at any another hotel.

Partner

4/10

Poor

15 May 2026

Rachel Melinda

Not clean at all. Not like the picture showed by far

Self

8/10

Excellent

15 May 2026

Heather

Very quiet

Self

10/10

Exceptional

12 May 2026

Dave

I was exhausted when I arrived and was experiencing a migraine. I was struggling and was so frustrated and embarrassed that I was ready to walk out.

Ms Zahira Cordova saw what was happening and took over the sign-in for me.
Her kindness and understanding of this 76 year old helped get me into a room, and did it with a smile.
I've had several businesses, hired and trained hundreds of employees.
Ms Cordova is exceptional. Whatever you are paying her isn't enough by half. She should have a substantial raise NOW, and a promotion.
She will excel in any position. You don't want to lose this amazing woman.

Self

10/10

Exceptional

11 May 2026

Theresa

All good

Friends_and_family Family

2/10

Poor

08 May 2026

Robert

I was assigned three rooms during my five night stay. The first was just plain filthy. The second was full of motel furniture auction pieces with cigarette burns and drawer linings that looked more like fly paper. The shower, which was gross appeared textured (it may have been at one time) but wasn’t. I slipped trying to get out of the tub and while laying on the tile floor it became clear why the bathroom door didn’t shut and the hinges appeared to be pulling away from the frame as that was the only thing I could use to pull myself up off the floor. While mopping up with the bathmat I soon collected a lot of hair far longer and darker than mine - and just gave up. Staff gave me a better but unfinished room where the bedroom had five lamps, three which didn’t work no matter what I tried.
I don’t understand why they would offer anyone a room that they know to be substandard. This is the hospitality business after all.
The property is obviously undergoing an upgrade. Carpets throughout were stained and filthy. But why not put your guests in a renovated room or the best you had?
After my fall, the desk staff offered that maybe I would like a room with a bathmat. And a new rubber one was provided. That bathroom was better but the same tub, which would not hold water, so no bath just shower available.
Based on the condition of the various rooms I never wanted their breakfast or use of the pool and hot tub, although it sounded appealing for my aches and pains.
Absolutely the worst!

Self

10/10

Exceptional

06 May 2026

Heather

This hotel is quiet. Perfect if sleep is your priority

Self

10/10

Exceptional

05 May 2026

Deborah

There were no trash cans in my room. I didn’t request any because I didn’t have much trash but I thought it was odd. The hot breakfast was good. Lots of food choices.

Self

10/10

Exceptional

04 May 2026

Ericka

I loved the front desk lady. She was so nice and good at her job. She was great to talk to and she was very helpful.She should get a raise. I will be returning.

Partner

4/10

Poor

29 Apr 2026

Niveditha

Room was untidy and old . Crappy bathroom

Friends

10/10

Exceptional

28 Apr 2026

Juan A.

Had a nice stay like always!

6/10

Pleasant

27 Apr 2026

Amy

-

10/10

Exceptional

27 Apr 2026

Mark

Room was great and well maintained
The breakfast was outstanding

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Debbie

Staff was friendly and helpful. Breakfast was tasty. some rooms are a bit outdated but comfortable and clean

Friends

8/10

Excellent

26 Apr 2026

Douglas

Rooms were clean but showed wear and tear. Breakfast was great, love the pancake machine, The hot tube was lovely. Good for the price.

Partner

10/10

Exceptional

26 Apr 2026

Valerie

Room clean breakfast was great older hotel but it was like an apartment it was awesome

Partner

8/10

Excellent

26 Apr 2026

Thomas

Had to change rooms. First room was not clean. Furniture was broken. Breakfast was good and hot.

Family

8/10

Excellent

25 Apr 2026

Allison

This is a clean property just a little outdated. Large rooms and comfortable beds. Breakfast was hearty

Family

6/10

Pleasant

25 Apr 2026

Virginia

I didn’t give it a 5, but we always stay here when we go to Tucson, and have for years. We stay because of the cheap rooms and the amazing breakfast.

Family_with_children

2/10

Poor

24 Apr 2026

Cynthia

Staff was rude. We checked out a day early due this. Was refunded our money for 1 day stay. This was the only good thing that staff did

6/10

Pleasant

23 Apr 2026

Steven

The room and hotel layout is great. The location is central to Tucson. The rooms are quite dated. The blackout curtains had holes in them that allowed early (5:30) sunlight in. The breakfast was hot and the eggs seemed real, not powdered. However, there wasn't much variety. Staff was cordial and the room was clean. Under the category of you get what you pay for, it's quite reasonable.

Partner

8/10

Excellent

23 Apr 2026

Peggy

The hotel is quite far from the freeway which was unexpected.
Our 1st stay was very nice. It is a beautiful hotel and our room was clean, beds were comfortable, the shower head was good but the pillows are very big.
We liked it well enough to book a room on our return trip.
Our room on the return trip was the same as above except the carpet was awful. This room must be for animal owners. The carpet was covered in stains both in the room and in the hallway outside the room. At least there was no odor.

Family

10/10

Exceptional

23 Apr 2026

Dave

Very comfortable bed, big room, actually double, a sitting room and a separate bedroom. Breakfast included, best of any’free’ you’ll find. Plenty of free parking.

10/10

Exceptional

22 Apr 2026

Mary

The room was very clean and the bed was comfortable. We enjoyed the pool and hot tub as well as breakfast

4/10

Poor

21 Apr 2026

Carrie

I asked to move rooms because the carpet was so gross on the first room I checked into and it smelled bad. The whole place needs TLC, updating, new flooring and paint. I used to attend monthly meetings here and had family stay at this hotel when they were in town. It's not what it used to be.

Self

10/10

Exceptional

20 Apr 2026

Gabriel

Good

Self

10/10

Exceptional

20 Apr 2026

Eloisa

Staff was very friendly!!

8/10

Excellent

19 Apr 2026

Daniel

Room was clean

Self

10/10

Exceptional

19 Apr 2026

Leila

The hotel was a good value. It has not been renovated and looks like a time capsule of the 79’s and 80’s. It was a good value for the money. In a safe location.

Partner

6/10

Pleasant

18 Apr 2026

Javier

The room we stayed in was a little old and out dated but it did seem as some of the rooms were getting makeovers so maybe they will be updating all rooms.

Friends_and_family Family

4/10

Poor

17 Apr 2026

Pamela

I was at Viscount Suites from 4/8-4/11/2026. The room was ok for cleanliness but the furniture, bathroom fixtures, electrical outlets, TVs, and drapes are very much outdated. Everything in this hotel needs updated. The lights in the hallways are very dim.

Self

2/10

Poor

17 Apr 2026

Eric

Was turned away

Pet

10/10

Exceptional

15 Apr 2026

Douglas

The room was clean and everything was good except the two tv’s were not usable due to incomplete set up.
That was ok actually because the peace and quiet of the room was so restful.
A quiet place which was very appreciated.
Good place to stay

Self

10/10

Exceptional

12 Apr 2026

Maria

The breakfast was an actual breakfast and the staff was lovely. My husband always requests that we stay here. Thank you for always being kind and accommodating.

Partner

10/10

Exceptional

12 Apr 2026

Lupe

Staff was great friendly answered my questions

Partner

4/10

Poor

11 Apr 2026

Cody

Everything was stained including the bathtub. Extremely outdated. Completely understaffed. I felt so bad for the First Lady that helped us at the front desk on check in. The 2nd lady was SO RUDE! We had no bedding in our room, when she was asked for some she was completely overwhelmed being the only person working it seemed. It was an awful experience.Room was ok but outdated and no pull out in the sofa. Not a very comfortable stay.

Family_with_children

10/10

Exceptional

06 Apr 2026

Danielle

Loved it

10/10

Exceptional

05 Apr 2026

Karissa

Room was really nice

Partner

2/10

Poor

04 Apr 2026

Clifton

The room was dirty and outdated. There were stains on the curtains and pillow cases. The furniture was also very worn and damaged.

Self

10/10

Exceptional

02 Apr 2026

Victoria

The staff is wonderful very kind and helpful always thankful with a smile
The breakfast is amazing always so much to offer and freshly made their coffee is delicious
I appreciate that they are pet friendly. it’s a beautiful place to stay

Pet

10/10

Exceptional

02 Apr 2026

Heather

Room was clean

Self

2/10

Poor

02 Apr 2026

John

Our room was deplorable. First though, the security door to let you in from parking was broken. Not broken so you couldn't get in, broken so ANYONE could get in. The room was filthy, holes in the furniture, walls, & doors. The lamps did not work, the furniture was thrift shop worthy. I slept on a double bed that screams springs sounds when you moved on it. The floors made our feet dirty. The \"assist\" tub was a normal tub with a less than stable seat to add from under the sink. There was no Wifi and when I called the desk to talk about things I was told by a staff member that he just works in this substandard hotel and there wasn't anything he could do. Why didn't we leave? We are 70, it was late and we just couldn't see driving around a strange town looking for a place to stay. I would never recommend this hotel to anyone, ever. When asked at the front desk, in the morning, they told me that we stayed, so nothing can be done. Please take this nightmare facility off any and all hotel requests for Tucson Arizona. It has also caused me to lose a little trust in what Expedia is offering.

Partner

2/10

Poor

01 Apr 2026

Rainy

The receptionist was nice when we checked in but the room itself was awful. 4 of the lights didn't work, the room TV stand was damaged as was the remote for it. The kpod coffee maker had someone's hair in it, the bathroom door had weird stains, the temperature was too hot and not adjustable, the since and bathtub were rusty, and most of the furniture was stained. I was very disappointed and will NEVER be staying here again nor recommending it to anyone.

Family

4/10

Poor

01 Apr 2026

Robert

Hot tub not hot all pools temps were turned off

Partner

8/10

Excellent

30 Mar 2026

John

x

Partner

6/10

Pleasant

29 Mar 2026

Luis

Poor wifi and breakfast. Old property, needs an update

Friends_and_family Family

2/10

Poor

29 Mar 2026

Zayda

Clean bedsheet, Towels and great water pressure. Great breakfast!
The room smells really bad and felt uncomfortably. The room looked and felt outdated creepy like . The \" black out curtain\" looked more like the solar plants of how many holes it had. The carpet and living furniture all had stains and smelled.

Partner

8/10

Excellent

26 Mar 2026

Rolando

If the pool was heated it would had been perfect, our room carpet had stains, n the beds where not that comfortable, mattress to hard.. other than that it was okay, staff was great

6/10

Pleasant

25 Mar 2026

William

The hotel has aged, the rooms seem to be in a slow update. Little things like no drain plugs, scrapes on walls, mattress, door chipping, need to be updated. Internet in the farthest end of the hotel is weak or does not work.
Breakfast is better than expected. Staff is very helpful and takes care of most issues they can.

Family

4/10

Poor

25 Mar 2026

Chris

The pool wasn't clean. The hotel is desperately needing an update. Our room smelled like smoke.
The breakfast was a standard hotel breakfast with eggs, meat and a pancake maker.
We asked staff to clean our bathroom when they came they cleaned it, but we realized that the it just needed to be updated the grout and tile had unwashable yellow marks on it.
It's a shame because it's in a great location

Family_with_children

6/10

Pleasant

25 Mar 2026

Michelle

The first room we had the window was wide open and the bed looked as if someone recently sat on it. then there was a huge wet spot on the carpet. We got moved to another room however that room A/C was loud the tv only had 4 channels.

Partner

10/10

Exceptional

24 Mar 2026

Heather

The room was accessible in cleanliness

Self

8/10

Excellent

24 Mar 2026

Laura

Hot tub needs jets that flow

8/10

Excellent

24 Mar 2026

Jose

We were comfy and the internet was fast

Family

6/10

Pleasant

24 Mar 2026

Rebecca

No cable very outdated . Kids were unable to watch any t.v. no towels at the pool both in the evening and in the morning 😔

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Jesus

Well located, older property with familiar settings.Very good bed, and accessible entrance.
Their hot breakfast could use some fresh ideas, larger fruit choices or adding sausages.
Front desk personnel is helpful but seem uninterested.

Self

10/10

Exceptional

23 Mar 2026

ARIEL F.

Everything was ok

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Ricardo

I like everything but when I tried to stay and extra night the lied about everything the only thing was a decent lady in the morning staff

Self

6/10

Pleasant

21 Mar 2026

Irene

The Internet was weak and the pool way to cool even for 100 degrees 😔

6/10

Pleasant

21 Mar 2026

Keyla

Mantenimiento

10/10

Exceptional

19 Mar 2026

Victoria

Staff is always very helpful and friendly the complimentary breakfast is amazing and your waitresses are very kind and happy pool and jacuzzi were nice and clean laundry room was clean and smelled good

Family_with_children

10/10

Exceptional

19 Mar 2026

Lori

It was good. Nice Hotel!

Friends_and_family Family

2/10

Poor

19 Mar 2026

Debra

Rooms were run down and dirty. Mold in the vents and bathtub. Furniture was beat up.

Family

10/10

Exceptional

19 Mar 2026

Maria

Everyone was exceptionally nice.

Family

10/10

Exceptional

17 Mar 2026

Rebecca P

Great suite! 3 separate rooms. Onsite restaurant has limited hours but serves breakfast. Quiet rooms. Air conditioner had a little trouble keeping up with the heat.

Friends

2/10

Poor

17 Mar 2026

Benito

This place was filthy. If I could get my $, I would. I even left and bought another hotel.

Family_with_children

8/10

Excellent

17 Mar 2026

Kazuko

Bed was very comfortable.
Extra sitting room was a big plus.
Breakfast was also good.

Friends_and_family Family

4/10

Poor

17 Mar 2026

April

Needs maintenance, dirty run down, & needs updating. Reserved suite room, booked for 4 people, said sleeps 4 people, but that was not a hideaway bed, but 2 rollaway cots, we had to even ask for... BUT...did not say that...

6/10

Pleasant

16 Mar 2026

Nicole

The hotel could really use a face lift. The furniture was old and had lots of cosmetic damage/stains. The floors/carpets were pretty heavily stained. There were no extra blankets in the room and room attendance took over 30 minutes and my kiddo was falling asleep so I went to go get blankets. The staff were not friendly, in fact kinda cold. The pool had no lights in the pool or around the pool so at 730p the kids were out swimming without lights. We stayed for about 10 minutes before I decided it was really unsafe to not be able to see all the kiddos in the pool in the dark. Other residents were calling the front desk to ask about lights and no one would answer. The breakfast was decent. The bacon and potatoes were perfect! Over all it was a decent stay but if you can spend a bit more, I would suggest an Embassy.

Family_with_children

4/10

Poor

16 Mar 2026

Sarah

Our room was very much outdated. Furniture was old, damaged and/or stained. My vehicle was broken into during our stay. Breakfeast was very good but I will not stay there again.

Family_with_children

4/10

Poor

16 Mar 2026

Phillip m

Both rooms 412 and 328 the ac didn't work 328 wasn't bad until I took a shower and then I realized that ac did not work either they need to fix that I still left the cleaning people a tip I paid almost 300.00 to not have adequate ac

Self