Name: whala!boca chica
Address: Avenida Abraham Núñez, Boca Chica, 1111, DO

2/10

Poor

22 Jul 2026

Jose David Loperena

Never check in, I request the cancelation at front desk they declined my request. Front Desk clerk was disrespectful and arrogant. Worst experience ever. Lost my money and had to booked another hotel

10/10

Exceptional

22 Jul 2026

Marcel

Love the Staff everyone there is so helpful kind, and those smiles are always uplifting.

8/10

Excellent

22 Jul 2026

jose tobio

Abajo de las camas por los rincones estaba con polvo,y cucarachas en el baño y un liqueo gotas de agua en el techo del baño y las puertas de vidrio del balcon no cerraban

Partner

2/10

Poor

21 Jul 2026

Damays

Food no good

2/10

Poor

21 Jul 2026

Heriberto

Hotel de mala calidad en cuanto a limpieza, incluso en la forma en que colocan la comida para los huéspedes. Se va la luz muy seguido, y el agua también. En fin, un hotel muy horrible para vacacionar. No lo recomiendo. 07/21/2026

Family_with_children

2/10

Poor

21 Jul 2026

Shermaine

Upon arrival and inspection of the assigned room, I found the accommodations to be in an unacceptable, unsanitary, and unsafe condition. The room fell far below the standard that was advertised and expected. The following issues were observed:

Extensive mold growth throughout the bathroom, posing a serious health concern.
Dirty and stained bed linens that appeared not to have been properly cleaned or replaced.
Electrical outlets that were not functioning, making it impossible to safely charge electronic devices.
A ceiling fan that did not work, resulting in inadequate ventilation and discomfort.
A malfunctioning toilet that could not be properly used.
A patio door that would not close or lock, creating a significant security risk.
In addition to the condition of the room, the overall hotel environment was equally disturbing. I observed a rodent on the property, as well as numerous stray cats and dogs roaming throughout the premises. These conditions have caused me to question the hotel's sanitation standards and have left them feeling unsafe and extremely uncomfortable.

To substantiate these concerns, my clients have taken video recordings clearly documenting the condition of the room and the surrounding property. These

Family_with_children

6/10

Pleasant

20 Jul 2026

Paola

My opinion about the hotel and the people who work there is they are helpful to find a way to fix what was wrong or help you with an alternative. The Location of the hotel is really bad. The area around It is dirty, it looks insecure and there is not many options to do tour excursions, since almost every activity has a pick up in punta cana. The food of this hotel was extremely bad, the buffet was terrible. It was flies standing on the food. The food didn’t look really fresh, was almost the same every day and also did not represent their culture or their flavors. So we didn’t enjoy that much. Also, I pay for a room with the ocean scene, and when we Got There, they gave us a room with a building view, old looking and totally different from the pictures of the page Expidia. Sometimes this kind of situation makes you feel that they are scamming you. Overall the beach and ocean were pretty.

Partner

8/10

Excellent

19 Jul 2026

Keiry

Para el precio está súper, volvería otra vez, lo único negativo, había moscas en el buffer

10/10

Exceptional

18 Jul 2026

Julia

Everything is good

6/10

Pleasant

18 Jul 2026

Edgar

The A/C wasn't working and never got fixed.

Family_with_children

6/10

Pleasant

18 Jul 2026

Nervance

Staff ignored you because you don’t speak Spanish except one staff name Felix I find him in the second day he was so nice my room was located at 6107 I go to the bed early too much noise I can’t sleep until 1:00 am

Self

10/10

Exceptional

17 Jul 2026

Carlos

Un buen trato, buena comida. Boca Chica es un lugar seguro y uno puede caminar por sus calles sin temor.
Lo único que no está bien es que las piscinas las cierran demasiado temprano a las 6pm.. En la mayoría de otros lugares cierran a las 10pm.

Totalmente recomendable Whala!BocaChica.

Family

10/10

Exceptional

17 Jul 2026

Mirlynn

So.. I just got back from a 3 day stay at Whala and all I can say is that I had an amazing time! For my birthday this year I gave myself this trip and I went alone so I can do my own thing in peace. The view from my room was insane and the staff was super friendly and helpful. The food was good. My only complaint is that checking-in is a nightmare. Checking out was seamless. The beach was beautiful and well-maintained. This place is definitely worth visiting again! Please note bring your own toiletries because I had to purchase toothpaste from the pharmacy around the block.😅

Self

10/10

Exceptional

17 Jul 2026

juan

Exelente very nice place people friendly

Self

2/10

Poor

16 Jul 2026

Luz corayma

Hotel es una basura, mala comida, el agua nos hizo daño.

8/10

Excellent

16 Jul 2026

ORLANDO

Para su categoría de ser un hotel económico básico , tiene lo necesario para pasarla bien , la playa es hemosa , en cuanto a comida es básica pero de buen sabor , el arroz es muy bueno .

Friends

4/10

Poor

15 Jul 2026

Antonio

Desayunos, almuerzos y comidas mal elaborados. Snack de la piscina muy malo. Habitación en buenas condiciones.

Self

6/10

Pleasant

14 Jul 2026

bertha

El flaco de

10/10

Exceptional

14 Jul 2026

Jose Olando

Todos bien

8/10

Excellent

14 Jul 2026

Ana

Well let me let you guys know that whala change a lot I was surprised to see the difference between last couple years to now, clean, air conditioner, staffing, balcony, drink and show the only thing we didn’t like that much was the the buffet not that much variety and just pizza for kids. For the people who like dessert they would love this place! Variety of desert and salad I was there for 3 days and I wasn’t able to eat one whole if I eat in the morning was hard to find something good at lunch or if I eat something good at breakfast and lunch nothing good for dinner and wasn’t only me and my family who said it other customers too but it getting better I enjoy more this time that last year

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Victor

Bastante agradable, personal amable y simpático

10/10

Exceptional

13 Jul 2026

Leon

Lil nervous about location in beginning. Properly very nice. Stafff excellent. Food was available all day and pretty good staff kept property clean all thru out the day. Really enjoyed this place. Will definitely come back. Maybe wit friends

Self

6/10

Pleasant

12 Jul 2026

Llanet

Bueno

Family_with_children

8/10

Excellent

12 Jul 2026

Jose

None

Family_with_children

10/10

Exceptional

11 Jul 2026

fredery yanniel

sus habitaciones

Partner

4/10

Poor

10 Jul 2026

Tania

No me gustó nada los empleados se crecen que los huepere están pidiéndole y con mala cara le responde cualquiera información que preguntan

6/10

Pleasant

10 Jul 2026

Anthony

Everything was good just got my laptop taken out of my room so just be careful leaving valuable belongings in your room.

Self

2/10

Poor

09 Jul 2026

Andrea

La comida muy salada , el toile no funcionaba en el buffet pequeño , las personal muy friendly. No creo que regrese.

Family

4/10

Poor

08 Jul 2026

Yaritza

Overall, this hotel was disappointing and did not meet basic expectations for cleanliness or service.

Our flight was delayed, so by the time we arrived late at night we were already exhausted. Unfortunately, our experience only got worse from there. Although I had emailed weeks in advance requesting adjoining rooms for my family, the rooms were not initially assigned together. The staff eventually accommodated us, which I appreciated.

The biggest issue was cleanliness. The bed sheets were dirty and had to be changed. This is a basic expectation at any hotel, regardless of the price or location. The ceiling fan also looked unsafe, and the pool ALWAYS appeared cloudy and poorly maintained.

The service was very casual and lacked attention to detail. While I understand that things may move at a more relaxed pace, hospitality should still include basic standards of cleanliness, communication, and customer care.

The location worked well for us because we were traveling to Barahona, but I would not stay here again unless significant improvements were made to the cleanliness, maintenance, and overall guest experience.

Family_with_children

10/10

Exceptional

07 Jul 2026

Orlando Antonio Gracia

Desde que llegué en cada momento fueron atentos y dedicados que la pases bien

Self

10/10

Exceptional

07 Jul 2026

marizol

Staff crean room

Partner

10/10

Exceptional

06 Jul 2026

ROSENIE TIMA

My third time there I can’t complain

Partner

10/10

Exceptional

06 Jul 2026

ENRIQUILLO A

Ty

6/10

Pleasant

06 Jul 2026

Andrew

This hotel is very ok . The staff has good customer service. However, there’s no elevator at this hotel & I was on the last floor at the sea view. The food was not that good, they need better cheff to cater to diverse cultures& I was very displeased with the food I went on the street to get food which was sad because it was an all inclusive hotel . The entertainment was ok because they had the children involved.

Self

10/10

Exceptional

06 Jul 2026

ENRIQUILLO A

Awesome

8/10

Excellent

05 Jul 2026

Awilda

Property was well kept, clean toiletries were available. Staff very professional and helpful. Short walk from beach to snack bar, and laboratory. Beer was very cold. Bartenders were personalabe.
Rooms can be updated but very clean, AC worked well, water power was on point. Beach was clean as well as the pool. I felt safe.
Food was hot, a variable of choices. Love the theme buffets. I will visit again.

Family_with_children

10/10

Exceptional

05 Jul 2026

Kenia

Personal atento, amable y servicial

Self

10/10

Exceptional

04 Jul 2026

Jimmy

El personal muy amable y atento

Self

10/10

Exceptional

02 Jul 2026

Carmen

The stay was great! I wish they had an elevator though and maybe a coffee machine in the room would have been nice. We had a phone in the room but it didn't work.

10/10

Exceptional

01 Jul 2026

Jobe

Nice and everything is convenient

Self

2/10

Poor

01 Jul 2026

Rafaelito

No lo recomiendo porque la comida es una basura

Family_with_children

2/10

Poor

01 Jul 2026

Thomas

We been here 3 times in the past 5 years. This time was horrible food was bad we got there on Saturday. There was so many people that had a day pass we couldn’t even get to the buffet. Everything was just packed and dirty. We will never return. We left on Sunday to a different hotel thank god we did!!!!

Partner

2/10

Poor

30 Jun 2026

Gabriel

Lamentablemente, mi experiencia en este hotel fue muy decepcionante. El aire acondicionado no funcionaba correctamente, el ventilador de techo estaba en mal estado y hacía mucho ruido. Las puertas se veían deterioradas, y en el baño, la ventana estaba rota. En general, es un hotel muy antiguo. Además, el agua para bañarse y cepillarse los dientes tenía un olor muy desagradable. No lo recomiendo en absoluto.”

Family

10/10

Exceptional

29 Jun 2026

Efren

The staff is super ni
ce

Family_with_children

6/10

Pleasant

29 Jun 2026

Daniel

When I book my room, I ask for lower level because my knee problem and they have me the top level (level4 or 5 )
In my book was and extra stay room but when I arrived they gave me a room king bed and bathroom that’s all, which is not fair.

Partner

2/10

Poor

28 Jun 2026

Derrean

Do not stay here under any circumstance. There has to be better options out there. We were the only Americans at the resort, almost no one spoke English. We were ignored, the locals were rude and ignorant. People didn’t know boundaries when it came to personal space. The room was decent enough but we asked for towels and got an answer that they replace them every other day. Later I saw that the linens are kept in a little closet, outside under the rooms. Had a horrible sewer smell right outside our building and walk way was roped off do to flooding from backed up sewer. The water was out several times while we were there. I was washing my hair and the water went out I had to wait over an hour for it to come back on.

This is a locals destination not a tourist spot. I would recommend that Expedia take this property off of their website.

Friends

10/10

Exceptional

28 Jun 2026

Eddie

Everything was great.
As I have been to this hotel many times on my visits, to the Dominican Republic

Self

8/10

Excellent

27 Jun 2026

Cheo

Deberían mejorar las comidas
El restaurante mexicano no lo recomiendo ya que tienen pocas opciones 3 para ser específico
Y no es tan buena

Partner

10/10

Exceptional

27 Jun 2026

Yanet

Spa service inside facility

10/10

Exceptional

26 Jun 2026

Fernando

En buffet hubieron 2 veces que fue avía filas en una ni mesa ni avía que te llevara agua como que no estaban preparado

Partner

2/10

Poor

26 Jun 2026

Angel D

.

8/10

Excellent

25 Jun 2026

Ramon

The staff is excellent but the checking process is horrible, I least when I checked in.

Self

6/10

Pleasant

24 Jun 2026

Joel

Not bad for the price. They should hire more staff during peak season. The dining area was overcrowded, and there were no clean plates, tables, or cutlery available. If I were to return, I would go during the off-season. The beach was beautiful.

Partner

4/10

Poor

24 Jun 2026

Jeansy

La comida fue mala la atención pesima

10/10

Exceptional

24 Jun 2026

Cindykarla

La camarera nicaury un servicio 10/10
El señor maletero de poloche verde 10/10
La habitación limpia, angel nos ayudó mucho,
Tragos 10/10.

Mejorar la comida por favor es horrible 😭

Ubicación y precios 10/10

Friends

10/10

Exceptional

24 Jun 2026

Mary

Cerca del aeropuerto, cerca del centro de la capital y sobre todo una de las pocas playas sin sargazo , disfrute de sus arenas y su bello atardecer

Self

2/10

Poor

23 Jun 2026

ANGEL

Mejorar la comida.no tanto dar carne de cerdo.ofrecer pavo,más pollo,pescado diferente al mero,salmón es una buena opción,chilló frito con tostones plátanos.no estuvo mal la comida sino que deben ofrecer otras comidas.

Partner

2/10

Poor

23 Jun 2026

Victor

Comida tepetida todos los días. Los locales empujando como si se fuera a acabar la comida. Los snacks siempre lo mismo, hamburguesas y hot dogs. Definitivamente no volveré a este lugar.

Self

2/10

Poor

23 Jun 2026

Adrienne

Staff was nice

Family_with_children

2/10

Poor

22 Jun 2026

Kelly

None of the staff spoke English. No one told us about the amenities restaurants or buffet. Everyone was rude from the customers to the staff. We went to the buffet and had to ask several waiters/staff for utensils or for something to drink. I think this property is great for natives in the country but not tourists. It was never enough food and all the food was cold except what came off the grill. All the activities was in Spanish so we couldn’t participate if we wanted to. The beach was the best part about the stay. But on Sundays the beach is overly crowded. Not American friendly.

Family

2/10

Poor

22 Jun 2026

Victor

Había estado aquí hace algunos años pero hoy es un total desastre. Aún siendo categoría premium lo único que tuve fue una pulsera dorada para nada. Llegué a la una de la tarde y ni siquiera me dijeron el número de habitación para poder usar el wifi hasta las 3:00 de la tarde.
El buffet con temática diferente cada noche pero el menú fue siempre el mismo perro con diferente collar. A demás tenía que tolerar el salvajismo de los locales que parecía que pensaban que se acabarían los alimentos y literalmente se empujaban en la fila como si fuera el fin del mundo, un total desastre. Las filas para el buffet o los snacks que siempre eran lo mismo hamburguesas y hot dogs (SIEMPRE LO MISMO) eran interminables. Preferirí pedir comodia a domicilio que romperme la cabeza.
Se que no podía esperar demasiado pero por $100 dólares por noche esperé que al menos fuese regular. Definitivamente está fue mi despedida. No lo recomiendo para nada.

Self

10/10

Exceptional

21 Jun 2026

Yaimar Feliciano

Nice

10/10

Exceptional

21 Jun 2026

Cynthia

Lo máximo .

10/10

Exceptional

21 Jun 2026

Yerly

La comida no es variada y algunos sabores un poco extraños apesar de ser caribeños. Mejorar un poco en el sabor de algunos platos. Pero la vvd habían cosas muy comestibles.

Family_with_children

10/10

Exceptional

21 Jun 2026

Maria

This place is fantastic it's convenient to get to from the airport we were lucky and they were able to give us an early check-in to our room. Emmaneul and his team at the front desk were very accommodating.

The bars, the food selection at the buffets were plenty and delicious.

The property is walkamave there are two pools. The little gift shop has everything you could need on a whim. Very convenient. Also going outside for a little walk to check out the town. They have reataunce, salons, gift shops that might be a little cheaper than the one on site.

The housekeep girls are great also.

10/10 recommend.

Family

6/10

Pleasant

20 Jun 2026

Kim

食物比较单调，而且没有电梯，如果你提很多行李的话，这就很不方便

Business

8/10

Excellent

19 Jun 2026

Vanessa

Excellent service

Friends

10/10

Exceptional

18 Jun 2026

Victor

Staff

Partner

10/10

Exceptional

17 Jun 2026

Jonathan

Bien

Family

6/10

Pleasant

17 Jun 2026

Anabel

Mi una queja sería el bufet, en el desayuno había variedad pero en la comida y cena no

Family_with_children

8/10

Excellent

17 Jun 2026

Debra

The servers were so amazing! It was a missions trip with the ability to get the best of both worlds! Thank you!

Business

10/10

Exceptional

15 Jun 2026

Rosalia

Me gustó mucho el personal muy atento y serviciales la habitación muy limpia y olorosa las chicas del show magníficas lo único que pueden mejorar es la picina estaba un poco sucia pero pienso volver pronto yo le doy un 8 de 10

Partner

6/10

Pleasant

15 Jun 2026

Juana

There was a kitchen staff that during breakfast a coworker told him something and he started throwing dishes around and then that same staff in the afternoon yield at another co-worker and walked away. The rooms were clean just the problem was that the lights would go out and we would have to go to the reception to let them know that we didn't have water coming out the faucet or the shower head. There was four of us that stayed there and there was only two towels that were provided for four people and when cleaning crew was cleaning the room across the hall asked if needed clean I said yes and she was nice enough to give us extra towels for us for that stated there.

Family

6/10

Pleasant

15 Jun 2026

Jennifer

I like it but is not a repeat. When i went in the room the cleaning lady was eating also i asked for service and was never done. Beach is beautiful and the food was so so.

Partner

10/10

Exceptional

15 Jun 2026

Marisol

La atención ubicación es el ente lugar

Family_with_children

8/10

Excellent

13 Jun 2026

Raquel Elisa

Mi experiencia en el hotel fue muy buena. La comida estuvo excelente, las instalaciones muy limpias y el personal brindó atenciones de calidad. Sin embargo, considero que deberían reforzar la seguridad en la playa durante la noche, ya que había personas ajenas al hotel merodeando la zona y molestando a algunos huéspedes, lo que genera cierta inquietud. Fuera de eso, la estadía fue excelente.

Family_with_children

10/10

Exceptional

12 Jun 2026

Nathalie

The best place to stay

Business Family

4/10

Poor

12 Jun 2026

Sonia

Main pool out of order. On first day was told in an hour it would be up and running. Day 3 came by and still no pool. They were constantly out of things. Took 2 days to get beach towels. Bar kept running out of cups for drinks. Only thing nice for me was the view from my room. Other than that everything else was mediocre

Family

4/10

Poor

12 Jun 2026

Yohanna

Está bonito, pero hay muchas cucarachas,la comida no es muy buena,la bebida no me gustó para nada,no hay diversión el show necesitan personal en todas las áreas ,No está acto para ser risort lo siento

Family

10/10

Exceptional

11 Jun 2026

Maria Alejandra

I had a good time and experience! Would definitely recommend!

Family_with_children

4/10

Poor

11 Jun 2026

Doniel

The only positives about this hotel were the friendly staff and the beach, which was nice and enjoyable. Unfortunately, the room was very disappointing. Despite booking a sea-view room, the room itself felt more like a rundown motel than a resort hotel.

The mattress was terrible and appeared to have been flipped upside down, which made it extremely uncomfortable to sleep on. The overall condition and comfort of the room did not meet my expectations at all. Since my stay was short, I didn’t bother making a complaint, but it definitely impacted my experience.

While I appreciated the staff’s kindness and the beach access, the poor quality of the room and bed would keep me from staying here again.

Partner

6/10

Pleasant

11 Jun 2026

Manuel Alberto Malli

The hotel is perfect but the staff need be more friendly

Family_with_children

10/10

Exceptional

10 Jun 2026

Rosemond

For me everything was okay.

Partner

10/10

Exceptional

09 Jun 2026

Jimmy

El personal es muy atento y amable.

Self

6/10

Pleasant

09 Jun 2026

miguel

todo fues muy bien y bueno presio

10/10

Exceptional

08 Jun 2026

Sasa

Food is great, organization is bed at every place, building need renovation, very old, and no one speak English

Friends

8/10

Excellent

07 Jun 2026

Luz

En limpieza muy limpio.
El Staf algunos muy buenos y atentos y otros muy despreocupados.
Desayuno muy bueno, almuerzo y cena prácticamente lo mismo, no hay mucha variedad al menos en carnes .
De todo lo demás muy bueno .

Family_with_children

8/10

Excellent

07 Jun 2026

Robert

This was a nice economical resort. A lot of local people but very enjoyable people.. Nothing like punta cana for those who enjoy that type of atmosphere.. The food was ok.. The snack area was great.. Had one issue my room, the AC was not working.. Had to spend the night in a very humid room. Spent the whole next day trying to get a new room. Only bad experience. Outside of that I enjoyed the beach and pool areas. Bars were great.. Bar staff and maids were great..

Self

8/10

Excellent

07 Jun 2026

Rossy

Buena experiencia para ir en familia sin ir muy lejos de la ciudad.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Antonio

This resort was nothing like the photos. There was no hot water, water overflow on the floors, were instructed we couldn’t flush toilet paper down the toilet, but to throw tissue in a trash can, bugs in the room, sickly dogs all over, and absolutely no elevators to e had to walk up four flights of stairs.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Alexandra

No me gustó para nada todo sucio el aire no funcionaba

Friends

6/10

Pleasant

07 Jun 2026

Miosotis

The hotel rooms, need update bed, mattress too old, the dinner buffet, not too good. They have an Asian option for dinner, not good at all. The beach staff great people always helpful. The restaurant waitresses always willing to help, the lunch buffet good. The reception employees, very rude. So the hotel has good and bad things, if i come back, I will definitely will try to check in early cause I have to wait 3 hours to get my room.....I can only give 3 stars...

Self

10/10

Exceptional

07 Jun 2026

Fransheska

El personal muy atento, pero el mantenimiento en el área de los cuartos un poco bajo, los aires acondicionados de algunos de los cuartos no funcionaban bien.

Friends

8/10

Excellent

06 Jun 2026

Olga

Todo muy bien

Family_with_children

6/10

Pleasant

05 Jun 2026

sahira

Para el precio que tiene el resort está bien. Pero no hay que ser conformista y deberían de mejorar aspectos como por ejemplo:

Comida: La bebida es un asco es decir los jugos de limón y naranja saben muy mal. La comida estuvo bien, sobre todo en restaurante a la carta, comida Italiana).

En cuanto a la habitación estaba hermosa pero al entrar había un olor a marihuana que nunca se fue por más perfume que le hecharas. Es decir que las personas en el hotel fuman. Mi consejo es que pongan un letrero afuera de la habitación que indique no fumar ningun tipo de sustancia, si nos damos cuanta al supervisar el área, serán sancionados con 200 dólares. Algo así, pero el letrero debe estar afuera de la habitación

Partner

10/10

Exceptional

05 Jun 2026

Frankie

Los alimentos muy buenos pero poca variedad, todo lo demás excelente.

Partner

10/10

Exceptional

04 Jun 2026

ralph

Staff was great. Very helpful. The parking was a little tuff

Friends_and_family Friends

2/10

Poor

04 Jun 2026

Maria

It was not the best. The employees we’re rude and had an attitude. It was not clean and the areas were not well mantain. I’m not planning to stay there again.

Family

6/10

Pleasant

04 Jun 2026

FRANTZ

Staffs were pleasant the place was clean

Family

6/10

Pleasant

04 Jun 2026

Charlyne

It was ok for the price and closeness to the airport. Access to beautiful beach and nice pool.