Fairbridge Inn & Suites WestPoint

8/10

Excellent

10 Mar 2026

william

Nice clean hotel. Good breakfast. Staff friendly and helpful. Nice comfortable rooms

Self

2/10

Poor

09 Mar 2026

Ryan

The hotel is filthy. Doors do not close completely without a second push. There were bugs scurrying on the door when I opened it. They made me use a second card for a $50 deposit (even though the room was already paid in full for the night) and tried forcing me to pay for a second room as they claimed I booked two rooms 5 hours apart.

Self

10/10

Exceptional

06 Mar 2026

Manny

Clean rooms and great service

Self

2/10

Poor

06 Mar 2026

Erica

Stains on every piece of linen, carpet, and the chair. The pillows looked and felt like they're stuffed with a few rags. Found a different hotel for my second night.

Self

6/10

Pleasant

26 Feb 2026

Rosemary

My stay was for two nights and we had no new bedsheets, we had to ask for clearn towels; we were not told that there was a deposit required.

Family

6/10

Pleasant

16 Feb 2026

Michael

The indoor pool was closed, the continual breakfast was only waffles and hunny buns wifi didn't work great at all so wasn't able to really watch TV, the water had no pressure so wasn't able to shower

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Abdul Majeed

Great service

2/10

Poor

31 Jan 2026

Vitalis

The room was dirty, the bed had stains, there were food crumbs on the table, and the mirrors had streaks from a cleaning cloth. The pillow smelled of cigarettes. The breakfast selection was very limited: coffee, tea, pancakes, and a couple of sweet rolls. The price of the room absolutely does not match the quality.

Leisure Self

10/10

Exceptional

28 Jan 2026

Jamie

Staff was great

Business

10/10

Exceptional

25 Jan 2026

Brit

Staff is very accommodating

Business

10/10

Exceptional

18 Jan 2026

tom

Good stay

4/10

Poor

18 Jan 2026

Alesia

When we went to check in the hotel, the general manager was in the lobby on a speakerphone and having a argument with someone and we could hear both sides. It was so loud. The bathroom was dirty and the paint job was awful. You could see big dirt spots all over the walls. The beds were harder than hell.

10/10

Exceptional

21 Dec 2025

Rameo

Parking was easy, staff was nice

Leisure Family

4/10

Poor

05 Dec 2025

robert

Very neglected roomtv dont work,bes hard aa a rock

2/10

Poor

01 Dec 2025

Thaddeus

I’ll preface this by saying there was a snow storm, I needed to get off the road with my two kids, and was looking economically and with a pool. The photos online weren’t a good representation of the hotel. The heat was low or off except for the lobby. The pool was freezing, it smelled of a strong odor (not chlorine), and the lights were off despite the manager saying it was open. The room was 55 degrees and took four hours to get to a comfortable 72 degrees. The carpets weren’t vacuumed and stained. The toilet wasn’t clean and the mirror in the bathroom was smeared and cloudy. We went out to grab some microwave meals, about a minute into cooking, there was a burnt smell. When I opened the door, the evaporated water from my meal had steamed what looked like burnt food off the interior of the microwave leaving a brown puddle of water. I get cutting cost because your a small business, but there was zero hospitality and it was filthy. I’m happy with the bare minimum, especially when I’m paying $83, but this was far below the minimum.

Leisure Family_with_children

10/10

Exceptional

22 Nov 2025

Tammy

Clean room and convenience

Leisure

8/10

Excellent

14 Nov 2025

leilany

Great place to stay! Great staff.

8/10

Excellent

09 Nov 2025

Samuel

There were waffles, 2 sweet buns and 1 slice of bread, 2 types of cereal, milk, 1 type of coffee, no cream, 2 types of juice and tea bags that were exposed instead of individually packet.
I thought there could be at least cream for coffee, more types of bread, and some fruits.

Business

8/10

Excellent

06 Nov 2025

Ronesha

Very comfortable

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Shawna

I Dont Really Have Anything Negative To Say At All. Ive Been Here Waiting For A Place Of Our Own to Open Up, And Been Here For 3 Weeks Now, And I Must Say That This Is One Of My Favorite Places To Be At So Far. ITS quiet, Friendly, Clean, And Affordable

10/10

Exceptional

30 Oct 2025

Shawna

Staff was very courteous and accomodable. Nice clean and serene environment for anyone and tbeir damikies to be in. I can tell they take great pride in their buisness. Ive been here for 2 weeks with my significant other waiting for out place to open up, and ot was almost like a mini vacation just for the 2 of us. Theres not really a negative thing to say about this place in my opinion, other than the complimentary breakfast could have more than a waffle variety, but overall, it was a good stay

Business_and_leisure Partner

10/10

Exceptional

27 Oct 2025

Shawna

I love how quiet and serene the property is. The staff is very kind and accommodating. Very understanding. I love how the property had its own clean wash station to do laundry as well. And this is by far one of the cleaniest properties in this area that ive been to in quite some time. Thanks Fairbridge!

Leisure Partner

6/10

Pleasant

25 Oct 2025

angela

Bed was very uncomfortable. Pillows were flimsy

Partner

4/10

Poor

21 Oct 2025

Kenneth

Not so clean

2/10

Poor

19 Oct 2025

Angela

First off the guy checking me in literally wanted me to give him 20 bucks for my grandchildren 2 and 5. Absolutely not! I already had them on the docket when I made reservation. There was a queen bed and a pull out couch bed. Filthy! I mean filthy. Hardly any lighting in the room at all dark and dingy. Never cleaned the room never gave us new trash bags or anything. I believe there are only three people that run the whole hotel. They were there around the clock and watched our every move. A waffle for breakfast and tiny hunny buns that’s it! I went out to get a waffle and they literally started taking all the stuff down around me. I’ve never stayed at a hotel like this in my life. So weird. Literally no guests, no wonder. I paid over 200 bucks and a deposit for this dump. I was so scared there would be bed bugs. This place needs shut down! I want my money back but I know they won’t do it. I feel like they are desperate to keep it open. Literally three staff members. Lol

Leisure

10/10

Exceptional

17 Oct 2025

Christopher

Very clean room staff are nice easy parking quiet area loved it

Leisure Self

10/10

Exceptional

14 Oct 2025

Samone

Was worth it

Friends_and_family Family

8/10

Excellent

04 Oct 2025

Daniel

Good for the price

Friends

2/10

Poor

29 Sep 2025

Leodis

Terrible

Business Self

8/10

Excellent

25 Sep 2025

Greg

Room had a microwave and fridge, which saved me from eating junk food outside. Pool was almost empty in the evening — peaceful swim.

10/10

Exceptional

17 Sep 2025

cassandra

Excellent stay

Owners are nice, clean rooms, cheap

Partner

8/10

Excellent

14 Sep 2025

Paddy

Location excellent, near shops. Pool clean, Wi-Fi fast, and beds soft.

8/10

Excellent

14 Sep 2025

Toni

Affordable, quiet, decent choice for travelers.

8/10

Excellent

14 Sep 2025

Nicole

Nice stay overall. Quiet, safe, and staff attentive. Pool was small but relaxing. Breakfast limited but decent. Room clean, AC effective. Nothing fancy, but all essentials covered. Good value for money.

8/10

Excellent

14 Sep 2025

Harvey

Room spacious, bed comfy. Breakfast okay. Staff smiling, very polite.

10/10

Exceptional

14 Sep 2025

Dominic

Good stop for a road trip. Easy parking, clean sheets, quiet at night

8/10

Excellent

14 Sep 2025

Lora

Not fancy, but practical. I slept well.

8/10

Excellent

14 Sep 2025

Eric

I stayed here for four nights while visiting Fort Wayne. Room was very clean, bed comfortable, AC worked perfectly. Breakfast was simple but sufficient. I tried the pool one evening — small but clean, felt nice after a warm day. Staff were very helpful, answered all questions politely. Would recommend for a budget-friendly, functional stay.

8/10

Excellent

14 Sep 2025

Lidia

Hotel staff were very polite. Room was comfortable, though the carpet looked a bit worn. Pool was okay, nothing fancy, but clean.

8/10

Excellent

14 Sep 2025

Gerta

Simple, functional hotel. Bed comfortable, AC worked well. Pool was small but refreshing after the hot day

8/10

Excellent

14 Sep 2025

Amelie

Good budget hotel. Room clean, bed comfy. Staff cooperative. Pool small but refreshing. Breakfast simple. Perfect for travelers who need a reliable, comfortable stay without luxury frills.

8/10

Excellent

14 Sep 2025

Francis

Stayed a weekend. Quiet hotel, clean sheets. Staff cooperative. Pool could be bigger, but it’s well maintained

Family

4/10

Poor

11 Sep 2025

Milleth

Please don’t come here. The sheets are stinky and the faucet doesn’t work.

8/10

Excellent

08 Sep 2025

Donatello

Friendly front desk, easy parking, clean room, comfy bed, fair price.

Business

2/10

Poor

07 Sep 2025

Paige

Worst stay

The hotel is very dimly lit, lights in my room turned off after being on for a short time. Mold in bathroom had been painted over, shower was stained. And to top it off 6 Police Officers came running in to the hotel & to an upstairs room. I left the hotel shortly after checking in & did not return.

Self

10/10

Exceptional

07 Sep 2025

Elizabeth

Affordable choice for travelers. It’s simple but gives you what you need, Wi-Fi stable.

8/10

Excellent

07 Sep 2025

Colin

Honestly, I didn’t expect much, but I was pleasantly surprised). The staff were friendly! check-in was quick, and the room was spotless. Sure, it’s not modern, but everything worked as it should... The pool was small, but it was nice to relax there for a bit. For the price I paid, I couldn’t ask for more. I’d gladly stay again))

10/10

Exceptional

07 Sep 2025

Roland

Stayed two nights while visiting family. Room was clean, shower hot, and staff polite. For the price, I’d return.

10/10

Exceptional

07 Sep 2025

Chloe

Good parking, friendly receptionist, and quiet halls. Not fancy but solid.

10/10

Exceptional

07 Sep 2025

Kate

Friendly front desk, easy parking.

8/10

Excellent

07 Sep 2025

Marcus

Breakfast was small but fresh. Staff smiled and greeted me every morning, which made the stay nicer

Business_and_leisure

8/10

Excellent

07 Sep 2025

Patrick

Good staff, quick check-in.

2/10

Poor

01 Sep 2025

Meredith

The indian man at the counter is very disrespectful, rude and unprofessional. I made a whole review on google about this place.

Leisure Family

10/10

Exceptional

01 Sep 2025

James

Everything was great.

Business

2/10

Poor

10 Aug 2025

Chantel

The shower curtain was so dirty, there was ants/pests all over the desk. The floor tiles were tore up/old. The chair was broke. Bad experience I will never stay here again and to check in early after noon was another charge.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Zenaida

Nice and clean

Business Partner

8/10

Excellent

04 Aug 2025

Arthur

Its was good

10/10

Exceptional

31 Jul 2025

Jorge

I love it

Business Self

6/10

Pleasant

31 Jul 2025

Arthur

Poor breakfast choices. No milk for cereal, no fruit, juice dispenser didn't work. A/C didn't cool the room.

Leisure Partner

6/10

Pleasant

22 Jul 2025

Lloyd

Less than desirable

Staff wasn't especially friendly. The breakfast left a lot to be desired. Family couldn't come and use the pool.Lots of things to do, and places to eat
In the area.

Friends_and_family Family

4/10

Poor

20 Jul 2025

Jodi

Not sure how this property has a rating higher than a 3 or why it has not been shut down. I booked this room based on Expedia rating and price. The property appeared abandoned, most of the lights were off inside when I walked in. No one was available when I arrived just after 8 pm. Used the phone per instructions and all I received was a busy tone. Finally after about the 10th time someone finally answered. Asked for a room upstairs, denied. Hallway carpet was filthy, room carpet was filthy as well. The shower had zero water pressure and came out of the shower head more like my garden hose. Do not waste your money, this place was one of the worst.

Leisure Family

8/10

Excellent

19 Jul 2025

Amy

Nice clean room.

6/10

Pleasant

12 Jul 2025

Rebecca

Attaquait at best

This place was attaquait for a quick trip to Fort Wayne for college orientation. The property looked abandoned due to lack of landscaping upkeep. It was nice when you came in. The breakfast area was nice. Hallways have 2 stair cases protruding out in the hallway for the second story. Wasn’t any issue for me, but was interesting. Our room looked on the surface clean. But, the mirror was dirty, the outside of the microwave was dirty, the bathroom floor had tile separation and was full of dirt. It wasn’t my favorite place to stay, and I probably won’t stay there again. But if you are looking for an inexpensive place to lay your head for the night….I suppose it might be the place for you..if you don’t mind on the surface cleanliness.

Friends_and_family Family

6/10

Pleasant

12 Jul 2025

Ronan

It was cheap

10/10

Exceptional

09 Jul 2025

Michael

The room was clean and well kept and staff was friendly

Partner

10/10

Exceptional

01 Jul 2025

Heath

Home

Business Self

6/10

Pleasant

20 Jun 2025

Amy

The staff was okay and the property was ok. The breakfast was horrible and they charged me an extra $50 dollars that has never been returned, so if you stay don’t believe them when they say your deposit will be returned.

Business Family

2/10

Poor

18 Jun 2025

Beth

A Dive, Stingy and Sparce

It was undewhelming. Cracked pavement in the empty parking lot was the first clue. The room was OK, but the amenities made me feel like I was in an episode of “The Last of Us,” post apocalypse. Tiny hand soap wrapped in unopenable paper, and when I asked for extra towels, they told me no. I had to return some to get some. I needed extra to help prop my husband up after out-patient surgery. I asked for a couple of extra rolls of toilet paper, they reluctantly gave me one. The pool was shallow over peeling concrete. The so-called Continental breakfast was bread you could toast, thawed out sticky buns (I don’t mean the Irish kind), and luke warm coffee & tea water. Never staying there again. At least we saw the car show coming through town, probably parking here because of the empty lot.

Partner

6/10

Pleasant

17 Jun 2025

Scott

some items didn't work in the room

Leisure Self

10/10

Exceptional

15 Jun 2025

Ken

Peaceful quiet and no disturbance

Business Self

8/10

Excellent

12 Jun 2025

Michael

Surprised

Don’t let the parking lot scare you off. Grass in the beds and lot. Older hotel. But in good shape. Seemed like a good area. No issues

Business Partner

6/10

Pleasant

09 Jun 2025

Ryan

It was a very quiet place

Leisure Partner

4/10

Poor

08 Jun 2025

Robert

Beautiful common room--wood panelling, fire place.
Towels were stained.
coffee maker had mould in it.
Shower had no pressure--just a dribble for most of the shower.
Floor boards in washroom were warped from water.
no healthy choices for breakfast: no fruit, no whole grain bread, no fibrous cereal, just Rice Krispies and Fruit Loops.

Leisure Family

2/10

Poor

07 Jun 2025

Kim

Pool was cold.. no breakfast.. 2 towels in room.. management rude

10/10

Exceptional

01 Jun 2025

cassandra

It was good

Partner

10/10

Exceptional

29 May 2025

Carl

Excellent Customer Service! Nice room for low price. Ironing board and coffee maker in room makes waking up very convenient. I would give 10 stars!

Friends_and_family Family

2/10

Poor

26 May 2025

Shayla

Not good. Needs alot of updates & check in guy was rude.

Family

6/10

Pleasant

25 May 2025

SHAWN

The hotel was just OK. The place was very short staffed and the cleanliness was average.

Leisure Family

4/10

Poor

22 May 2025

Verified traveler

Would not recommend

The indoor pool was not heated, and unusable. There were only two very small pool towels to use in the area besides that. The lobby and common areas were unlit and eerily quiet. There was only one other vehicle in the parking lot when we arrived, giving the appearance that the building was vacant.

Friends_and_family Family

2/10

Poor

19 May 2025

Dustin

So. So awful.

Terrible!!!! Workers were so rude. Pool and rooms were dirty. Will never stay here again.

6/10

Pleasant

18 May 2025

Melissa

The staff was amazing but there was stuff in the wall in the bathroom possibly poop, several things didn’t work, musky smell, floors needed replaced in the bathroom, back of the toilet was dirty like it had never been cleaned, and the breakfast was waffles and cereal. For the amount of money I spent I was not satisfied at all except with the staff. Which will not make me return unless some things were changed.

Leisure Family_with_children

2/10

Poor

18 May 2025

Destinee

Owners are just plain rude. Charged me an extra $10 for my 4 year old who is like 2.5 feet tall. Refused to give us extra towels unless we brought them the dirty ones first (there are 5 of us and they had 3 towels in the room). The room looked half clean (we found a bandaid in the bathroom sink, there were white stains on furniture, blinds, and sheets). Attendant began cleaning up breakfast 25 minutes early and was not very nice informing everyone that breakfast was ending soon. Breakfast items ran out well before breakfast was over. The bed felt like we were sleeping on a concrete slab and the “pillows” felt as if they were made of the all the collected “dirty towels” all balled up in a pillow case. Definitely not worth the $150 we spent.

Friends_and_family Family

2/10

Poor

18 May 2025

Jordan

Had to look for employees to check in. Room was dirty and smelled like mildew. Air quality was terrible . Was not clean. Management was very unfriendly . We did not end up staying we went else where and lost out on our money.

Leisure Family_with_children

2/10

Poor

16 May 2025

Christopher

Our room was dirty and our didn't lock

Family

2/10

Poor

05 May 2025

Julie

Shady owners!

This place charges xtra for more than 2 people even if you’ve rented a room with 2
Queen beds. Very shady! Never heard of such a thing. I’ve never had a hotel charge by the person instead of by the room.

Friends_and_family Family

4/10

Poor

05 May 2025

TYLER

Poorly managed. Rooms were gross, sheets and towels were stained up. Their breakfast was one waffle maker for and disgusting watered down coffee. The pool looked like a swamp. Pretty sure the owners live in the hotel as well.

Family

2/10

Poor

05 May 2025

Jessica

This was literally the worst experience i ever had with a hotel. Lets start by saying i booked this last minute for my sons basketball tournament i drove three hours for an everywhere else was booked so i took a chacnce.....biggest mistake ever!! Every bad review about this place is more thrn true!! The man working there was the rudest person I've ever met! The room was disgusting an never been cleaned. There was a huge blood stain on a sheet a fresh stay off pee an what lookee to be possible seman. Folding up dirty towels. Blood on the door. What looked to be gun bee bees on the floor. White powder everywhere. I didnt get to my room until 11 after a long day off tournaments with 3 kids an this place was so unsanitary ab the man was so rude that i choose to sleep in my car rather then stay there it was that bad ....an every other place was booked. Then he refused to refund me...tha kfulky expedia refunded me 50 percent but i really do not understand how hes stilk in business....an hes rooms arent ch3ap either so you dont expect a ran down dirty hotel qhen you book this place ....please dont book an dont let the nice pictures fool you this place is awfum!!

2/10

Poor

04 May 2025

kassandra

Scammers

Run!!! Don’t walk this place tried to charge me an extra 30 person night my child to sleep the room with me when I booked a 2 bed and sleeps up to 4 people!
The place is dirty and smells poorly. And the I been when I booked and wanted to pay at the property and charged my card before check in and then canceled my room and took my money! Sick people

2/10

Poor

04 May 2025

University

Don’t stay here

Bed bugs

Business

4/10

Poor

03 May 2025

Verified traveler

disappointmented

The room was huge, but not well clean. a hair on the sheets and blanket was wetty.
My daughter got something bug bites.
I won't come back again

6/10

Pleasant

03 May 2025

Christine

It needs updating and the front desk person could be a little more friendly. There were also several people milling around outside every time I went out.

Leisure Partner

2/10

Poor

30 Apr 2025

Benjamin

Angry customer

The continental breakfast was waffle and cereal it was awful the management cussed me out because I just asked a question the service was terrible I will never stay here again

Business

10/10

Exceptional

29 Apr 2025

Dustin

Nice hotel I spent a week for work. The rooms are spacious, clean, quiet, and the beds are comfortable. I will stay again when I’m in town.

Business

2/10

Poor

29 Apr 2025

Josh

CALL THE BBB!!

Fairbridge inn in fort wayne, Indiana is HORRIBLE, and thats being nice. Cockroches and bed bugs!!

Partner

10/10

Exceptional

27 Apr 2025

Leary

.

8/10

Excellent

24 Apr 2025

Verified traveler

Oka stay

It was a nice stay, it was just an overnight and we got there pretty late. My only complaints were that the pool was closed down because they said something was broken but when I asked what was broken they said it was okay to swim in. And the toilet wasn’t cleaned, there was hair around and under the lid.

Friends_and_family Family

4/10

Poor

14 Apr 2025

Abbie

Property was so outdated. Not enough blankets or towels.

Friends_and_family Family

8/10

Excellent

04 Apr 2025

Matthew

Friendly and comfortable.