Grand Prince Hotel Osaka Bay

Japan , Osaka
Osaka Shi, 1-13-11 Nanko-Kita, Suminoe-Ku
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Lorri Ann

Everything about this hotel is wonderful and staff is very helpful.

Family

10/10

Exceptional

04 Feb 2026

Celeste

Amazing amenities! Clean! Smells amazing. Definitely one of the best hotels I’ve stayed inside

Leisure Friends

10/10

Exceptional

04 Feb 2026

Leonard

5 star facilities and service

Partner

8/10

Excellent

31 Jan 2026

Konishi

4階にあるジムとスパは最高でした。
食事は総じてあと一歩。朝食のビュッフェは普通、夜の北海道ビュッフェは食材の古さとクオリティの低さを感じました。

10/10

Exceptional

26 Jan 2026

Dale

Spotless ,very relaxing , memorable

Business_and_leisure Self

10/10

Exceptional

19 Jan 2026

Claire

What a brilliant hotel and staff were very quick to help when an issue arose

Leisure Partner

10/10

Exceptional

30 Dec 2025

Koh

Thank you

10/10

Exceptional

19 Dec 2025

Salvanah

I cannot give a bigger review of the ultimate luxury experience I had at this hotel. From premium features to such a welcoming and friendly ambience!!! Definitely the best hotel we stayed at in our Japan trip. All dining options throughout the hotel were Devine. Was pleasantly pleased by the provision of a free daily city shuttle bus. Highly recommend.

Leisure Family_with_children

10/10

Exceptional

10 Dec 2025

Leonard

Excellent facilities, clean and customer oriented

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

Maile

Great room & the hotel was beautiful , the staff so friendly & the breakfast Buffett was awesome !!! We will definitely stay here again .

10/10

Exceptional

18 Nov 2025

Shane

Excellent all around. Clean, friendly, and in a beautiful location!

Leisure Friends

8/10

Excellent

17 Nov 2025

Nada

Beautiful hotel but pricey. I booked this specifically for the pool but had to do bookings to get my kids in the pool. It was ok. The staff was kind, the hotel was beautiful and there was a convenience store downstairs, so I enjoyed that. The teppinyaki restaurant was worth every penny!

10/10

Exceptional

17 Nov 2025

Marthalene

very nice

10/10

Exceptional

17 Nov 2025

Marthalene

Yes, yes, yes will be very nice.And staff goes over and beyond wonderful!

10/10

Exceptional

13 Nov 2025

Richard

Everything about this hotel is excellent, from our check in with Yumi to the shuttle to the train station. The room had a very nice view and super clean and spacious. Breakfast was very good and plentiful.

10/10

Exceptional

07 Nov 2025

Lorri

Staff was very helpful and friendly room was excellent!! Shuttle to Osaka station was convenient. All the staff there very polite and nice !!
Thank you for making our stay there very enjoyable!! Best hotel ever we stayed while in Japan so far.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Maile

We truly enjoyed staying at the Grand Prince Osaka Hotel !!! The staff are so wonderful so nice & helpful , we loved the breakfast in the hotel at the Cafe all you can eat & the rooms were so beautiful , so spacious !!! We definitely will stay here again !!!! Our favorite part of Osaka !!! ❤️

10/10

Exceptional

05 Nov 2025

SARKIS

Very nice staff, clean and accommodating

Leisure Friends

10/10

Exceptional

04 Nov 2025

Sue

Beautiful hotel, very friendly staff. Great breakfast buffet.

Partner

10/10

Exceptional

27 Oct 2025

Joseph

Everything and everyone was great. Add orange juice maybe to breakfast options. All in all very wondeful

Leisure Family

10/10

Exceptional

18 Oct 2025

Adib

Hotel was great and staff was friendly. The location made it a little difficult to get into Osaka but there is a shuttle to JR Osaka station that is very convenient. There are also train options but they require a 20min walk or a transfer from the New Tram to Chuo Line to get into Osaka city center. Great hotel!

Leisure Partner

10/10

Exceptional

18 Oct 2025

Hayley

Had a great experience and loved using the complimentary shuttle bus to Osaka JR station!

Leisure Friends

10/10

Exceptional

09 Oct 2025

Michael

Hotel was very good , good location, excellent facilities. Loved the toilet !

Partner

8/10

Excellent

21 Sep 2025

Sharon

Good: Beautiful large room, stunning view, convenient store in the basement. Bad: pillows like sacks of cement. Ugly: ridiculously high charge to use the pool

Leisure Partner

8/10

Excellent

04 Sep 2025

Verified traveler

Great hotel with an easily fixable caveat.

The hotel is in a very convenient location for the Osaka Expo, at which I had business to conduct one of the national pavilions. At check-in I received a room upgrade to a much bigger room that was probably the nicest I have ever stayed in anywhere in the world. The only reason I gave the hotel a 4-star rating overall instead of 5 is the sub-par breakfast. The space is not well designed, making it uncomfortable during peak periods. Moreover, there is not a great variety to choose from, and they tend to run out of things. I could not believe that one morning (rather early on) they had already run out of butter for the rolls and told me they did not have anymore (before 8 a.m.!). There was also no cheese or cold cuts, which is very unusual for a top-notch hotel breakfast buffet, which is quite pricey.

Business

10/10

Exceptional

03 Sep 2025

Stephen

Splendid

Business_and_leisure Partner

8/10

Excellent

06 Aug 2025

Tai Yin Kelvin

Good service, nice and spacious room
Nice outdoor pool

Leisure Family

4/10

Poor

28 Jul 2025

Sharon

Very expensive and not worth it.

The hotel is a large business hotel. We booked thinking we would make use of the pool. There is a charge of 3,000-4,000 yen per person to use the pool in the morning and same for the afternoon afternoon session so if you want to use it all day you have to pay 6000 - 7,000 per person and you are restricted as to when you can use the pool as there is morning session and a separate afternoon session. This really needs to be highlighted before you book as we really wouldnt have bothered.

We also booked the buffet meal in the evening as there were not really any other options other than an Italian to be told if we wanted to order a beer or soft drink we had to pay a minimum charge as it was a set menu for drinks rather than being able to order just one or two.

The location is also not great - if I had known about the pool charges/timings we would not have bothered staying there and stayed in a hotel closer for sight seeing as this hotel is quite far out from everything worth seeing.

Very underwhelmed with this hotel.

Would not recommend unless you are on business at the Expo.

Leisure Family

10/10

Exceptional

27 Jul 2025

Ashley

This was a beautiful spacious room with a wonderful view. Easy 5 min walk to the train station made exploring the area so easy. The staff were very friendly and helpful. breakfast buffet was excellent. Highly recommend this hotel!

Leisure Family

10/10

Exceptional

15 Jul 2025

NEJIB

Excellent hotel and location. Great customer service at the front desk and restaurant. All the amenities are top notch.

Leisure Family

10/10

Exceptional

15 Jul 2025

Ursula

This property can be trusted to keep its high standards at all times.

Business Self

4/10

Poor

07 Jul 2025

Ajay

Disappointing Experience – Wouldn’t Recommend for Tourists

Our stay at this hotel didn’t meet expectations. While the room itself was spacious and the Club Lounge offered a pleasant experience, several aspects left us genuinely disappointed:

• Service felt very average overall.
• Unexpected charges: Guests are required to pay to access the swimming pool and even for drinking water — a first in our travel experience.
• In-room dining service was frustrating, with staff struggling to understand basic English, which made placing orders difficult.
• Location is far from the city center, making it inconvenient for tourists wanting to explore the sights.

This hotel may suit certain travelers, but we’d rate it a solid 3 stars. If you’re visiting as a tourist, we strongly recommend choosing accommodation closer to downtown.

Leisure Family_with_children

8/10

Excellent

01 Jul 2025

Verified traveler

大阪万博のステイ

大阪万博に2日間行くために宿泊しました。初日夜、帰りは配車タクシーを利用しましたが、タクシーの配車がかなり混雑、混乱して費用も4800円かかりました。高齢の親がいたのでタクシーにしましたが、ATCバスセンターからのバス(要予約)、または夢洲から中ふ頭まで列車移動の方が良いかも。近いです。
部屋は快適で清潔、朝食ブッフェも和洋取り混ぜて美味しいです。
大阪万博のついでに快適な宿泊を求める方にはオススメです。

Friends_and_family Family

10/10

Exceptional

28 Jun 2025

Roland

One of the best hotels I've stayed in Japan. Rooms are karge and well appointed. Location is close to the Trade Center and convention site. Also to Expo 2025. Easliy accessible by 200m walk from Nakafuto station. Breakfast buffet was good, although there can be a wait to get in at busy times. Our room included access to the Club Lounge, which was very pleasant, with a good selection of drinks and snacks.

Business Partner

10/10

Exceptional

23 Jun 2025

Zohreh

Very nice beautiful property with very nice staff

Leisure Family

8/10

Excellent

16 Jun 2025

Jorge

Excellent quality for the price. Very convenient for the Osaka Expo.

Partner

6/10

Pleasant

11 Jun 2025

AMY

Our suite room doesn’t have sea view as the picture shows. We stayed for 3 nights so very disappointed. Make sure you request to have high floor and sea view. Breakfast is good but not to a 5 star level. Staffs are very friendly though.

Leisure Family

10/10

Exceptional

10 Jun 2025

Arielle

Very nice and pretty hotel

They have a free shuttle to Osaka station and next to umeda sky.

15 min drive to universal

10/10

Exceptional

06 Jun 2025

Ramon

Excellent service and clean spacious comfortable quiet rooms. Close to Expo2025 and convenient complementary shuttles to the city center - JR Osaka station and the local subway station.

Leisure Family

6/10

Pleasant

01 Jun 2025

Joanne

We were there for the day to visit the Expo. Unfortunately, the shuttle service to the Expo had very limited hours, so we had to take a taxi. We specifically chose this hotel because it offered a shuttle to the subway, but it didn’t start running until 11:00 am. Since our flight was also at 11, we again had to rely on a taxi. Overall, we were disappointed, and the customer service was not helpful in addressing our concerns.

Leisure Partner

10/10

Exceptional

24 May 2025

Sara

Great location, amazing views and spacious luxurious rooms.

Leisure

10/10

Exceptional

24 May 2025

Gavin

Excellent hotel!

10/10

Exceptional

12 May 2025

Mari

Clean and very spacious room.
Nice big bathroom has tub and shower room. Great service Thanks!

Leisure Partner

10/10

Exceptional

05 May 2025

Aidan

Restaurants in the hotel are fantastic. And the store is very convenient.

Leisure Friends

10/10

Exceptional

01 May 2025

pragasam

Kids friendly hotel. Near the habour and lots of things to do around this area. Hotel was clean and we had a beautiful view of the tempozan ferries wheel.

10/10

Exceptional

23 Apr 2025

Mildred

Beautiful view of Osaka Bay. The ATC area is a nice place to walk in the morning. Property is near the Chuo line with shuttle bus to Cosmosquare if you don’t feel like taking the tram there. Breakfast buffet was amazing. Food satisfies Japanese, Chinese, and western tastes.

Leisure Friends

2/10

Poor

15 Apr 2025

steve

This is a three star hotel at best. Not recommended for non Japanese speaking guests. Bedroom walls dirty, bed made with stains, restaurants not open late, area is not geared for American tourists. Most guests were Japanese with young children. We stayed for the proximity to the Osaka Expo.

Leisure Partner

10/10

Exceptional

14 Apr 2025

Heather c

Incredible view and wonderful staff. They were accommodating and kind. Clean, warm, and a short train ride from everything. Would stay again!

10/10

Exceptional

02 Apr 2025

Khyren

It’s nearly perfect. The only thing I would like to see added is the ability to watch streaming services like Netflix on TV. Otherwise this hotel is great!

Leisure Partner

10/10

Exceptional

31 Mar 2025

Phyllis

It was very grand. Very well maintained throughout.
Excellent customer service.
Morning buffet was fulfilling with a variety of foods to choose from. Beautiful city view from our room. We absolutely loved our stay and highly recommend it.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Reema

It is a beautiful hotel with all the amenities one needs. Staff is very friendly and helpful. One of the staff named Rose made our stay extra special. All the concierge staff was very welcoming. Rooms are fabulous and spacious. Really enjoyed our stay. Shuttle to Osaka station made it even more convenient.

Leisure Family_with_children

10/10

Exceptional

16 Mar 2025

Warren

The Grand Prince at Osaka bay was a fantastic experience. Staff was incredibly helpful and kind and even if you’re Japanese is limited or you know none, they can still assist you. The rooms and bathrooms are very nice with plenty of amenities. Would highly recommend a room looking over the bay so you can see the sunset, it is worth every penny. There are two different train stations located within a 5-10 minute walk that connect to the main lines in Osaka. 5/5 and will be visiting again on my next trip to Japan!

Leisure Partner

6/10

Pleasant

14 Mar 2025

EDUARDO

Everything was far from property. Had to travel over 30 min to just to get food.

Leisure Friends

4/10

Poor

20 Feb 2025

Orlando

The room and the things inside(toilet) were old and the place was in an extremely inconvenient area to move around.

Leisure Self

10/10

Exceptional

21 Jan 2025

Atraya

Amazing hotel!! Will be back in future

Leisure Partner

10/10

Exceptional

05 Jan 2025

Verified traveler

コンビニが無くてそれが残念でした

Friends_and_family Family

10/10

Exceptional

04 Jan 2025

Karina

The area was very nice, hotel was very clean and food was great

Business_and_leisure Self

10/10

Exceptional

26 Dec 2024

Fangqiu

Very nice decorated hotel, spacious room with great ocean view, Japanese robe and a tasty cake provided. Friendly staff. The location is a little bit away from downtown but shuttle bus service was excellent.

Leisure Family

10/10

Exceptional

27 Nov 2024

SANG HYUP

Very nice and clean hotel.

Business Self

6/10

Pleasant

12 Oct 2024

Warren

No bars open until 6pm. Not good

Leisure Family

10/10

Exceptional

26 Aug 2024

Chotoku

The only thing missing in the shower was a bench because there are people who cannot stand for a long time to bathe

Leisure Family

10/10

Exceptional

14 Jul 2024

MARIE

Everything pretty good just cou0le details in cleanings and A/C issues but the rest good..

10/10

Exceptional

17 Jun 2024

Chun

Big room, nice view, enjoyed the art pieces at the lobby, free shuttle to JR station

Leisure Family

10/10

Exceptional

29 May 2024

Vinay

Very conveniently located. The Asia Trade Center with lot of dining facilities is 3 minutes walking. Subway also was very close. Nice open location. Staff was very helpful and courteous.

Business_and_leisure Self

10/10

Exceptional

26 May 2024

LAY KEE

Excellent lounge

It was very good. We stay in level 26 and enjoy the lounge service

Partner

10/10

Exceptional

19 May 2024

Ava

The staff were top tier at this hotel, so attentive and so helpful! Gorgeous hotel and right near a train station! Would stay here again in a heartbeat! Little out of the main city but worth it for us!

Leisure Friends

10/10

Exceptional

30 Apr 2024

prabhudeva

Excellent

6/10

Pleasant

14 Apr 2024

Reginald

Excellent Service. Dated Interiors. (Place is stuck in the early 2000s with elements of the 1980s.) But they keep then place SPOTLESS.

Pretty far out of the way. You’re gonna need a few transfers to get where you wanna go. (But there are shuttles to take you to Osaka Station! )

Service: A
Interior / Vibe: C
Cleanliness: A
Transport: B

Leisure Friends

2/10

Poor

31 Mar 2024

Natalie

Do not book this hotel or it’s sister hotel Prince hotel kyoto if you want a Japanese experience the hotels are seriously outdated and you can’t book into a Japanese restaurant for love or money it’s either reservations only or not open

Leisure Family

10/10

Exceptional

14 Nov 2023

Verified traveler

Transportation is a hassle. Only real way into the city is by subway. Taxi cost is ridiculous in Japan, so if you are planning on enjoying some night life - do not stay here.
Overall clean and comfortable. highly recommended.

Friends_and_family Family

10/10

Exceptional

22 Sep 2023

Daviea

I checked in closer to midnight and the staff were very nice. I ordered room service twice and both times they came in a timely manner. The food was good too. They have hotel activities you can sign up for and a shuttle to and from the Osaka station. My room was good and had a great view. Will stay here again.

Leisure Self

10/10

Exceptional

22 May 2023

Robert

Great Stay in Osaka

Stayed for a total of five nights. The hotel is really nice and the staff is very helpful. Buffet breakfast is definitely worth the cost. The hotel will no longer be a Hyatt after July of 2023.

Business

10/10

Exceptional

20 Apr 2023

Raj

This hotel has the most spaciest rooms of all the hotels I stayed in Japan. The premise is very clean and Eco-oriented. The breakfast buffet is the best. Since the hotel is further away from the Osaka down town, late night room service menu needs to have more options, but this will not diminish my overall rating.

Partner

6/10

Pleasant

18 Apr 2023

Min-Mei

The staff does try hard to provide good service - that's the part we like. The part that is inconvenient is that they require hotel guests to get a token from bell desk in order to get on the shuttle to JR OSAKA. Additionally, they require you to make reservation first - that's inconvenient. Another thing we don't like is that we have to use taxi or public transportation to get to the hotel from Kansai airport after 5pm because the direct bus stops at 5pm.

Leisure Self

10/10

Exceptional

01 Apr 2023

Cara

The staff at this hotel are friendly and work hard to ensure the guests have what they need. The hotel is kept clean and in good repair. This was our favourite hotel (out of 6) in Japan.

Leisure Family

10/10

Exceptional

28 Mar 2023

Maile

This was the absolute perfect place for us to stay while in town for a show at the Intex Center. Friendly staff, great breafast buffet, and so close to the convention center!

10/10

Exceptional

15 Mar 2023

Isabell

The hotel location is not too far from Universal Studios Japan.

Leisure

10/10

Exceptional

27 Dec 2022

Raymond

The architecture and the view was nice

Leisure Partner

10/10

Exceptional

31 Oct 2022

GAUTAM

Amazing stay!!!

Everything was superb

Friends_and_family Family

10/10

Exceptional

24 Jul 2022

Kevin

Amazing garden rooftop pool for the family and for kids . All kinds of floats provided . Great service and warmth across the hotel at every point . Great weekend events like caricature , sunset viewing on the hotels roof , and bread making .

Leisure Family_with_children

10/10

Exceptional

01 Sep 2020

John

Great stay at the Hyatt

Price was reasonable and the fitness facilities were open as well as the executive lounge services. The lounge itself was closed but one of the restaurants was offering the same service so really enjoyed the stay.

Business

10/10

Exceptional

25 Aug 2020

Leo

It is a huge hotel, with a lot of floor and space, the room is good and I stayed for a week.. The staff are so kind, helpful and solve some problems while the coronavirus they did a great job. I will stay there hotel again in the future.

Business

8/10

Excellent

28 Jun 2020

Verified traveler

As a result of the continuing effects of COVID 19 the hotel seemed very understaffed. Only a single front desk agent was present at any time causing some delays. The restaurant was in a worse state. Long waits for food and drink during the breakfast. However the room service was prompt and delicious and the food overall was quite good. As for the property itself, the rooms where large and spacious with great amenities. The outdoor pool was a wonderful treat for the family! Overall we had a very pleasing stay.

Leisure Family_with_children

10/10

Exceptional

17 Apr 2020

Verified traveler

everything is absolutely perfect.our room is so clean and quiet that we were able to spend comfortably. i wanna stay again.

Friends_and_family Partner

10/10

Exceptional

09 Feb 2020

Verified traveler

Hyatt Regency in Osaka is an amazing hotel. The service is great and the location fantastic.the restaurants are also very very good. If you eat at the Italian restaurant, the pizzas and the strawberry cassata are a must.

Leisure Family

8/10

Excellent

16 Jan 2020

Verified traveler

Good. But the pillow is not that comfortable. Also is a bit too far from the CBD

Leisure Family_with_children

6/10

Pleasant

20 Nov 2019

Christina

The Hyatt Regency Osaka was generally nice (clean, decent restaurant) but I would say it is slightly below my expectations for Hyatt Regency as a brand.

Business

6/10

Pleasant

19 Oct 2019

Verified traveler

For conference good - rooms need upgrade

Stayed here for exhibition next store. Very convenient for this purpose. The hotel rooms are large, but have been built a long time ago and do not offer the warm welcoming and comfortable feeling often seen in other Hyatt Regency properties I have experienced. Comforter on bed was thin. Needs upgrade. Staff were friendly, helpful and efficient. Price high for Osaka area, but once again very convenient if attending an event at Conference center.

8/10

Excellent

10 Oct 2019

Verified traveler

Lovely spacious hotel rooms with a pool. It is near the port on the route if the New Tram but they also have a shuttle bus to/from Osaka station every 30 mins - pick up a token from the desk to get you on from the hotel to city. No need for a token on the way back. Nice indoor pool. It was opposite a convention centre

Business_and_leisure Partner

10/10

Exceptional

16 Jun 2019

JONGWON

So great

it was amazing so nice~ great

10/10

Exceptional

08 Jun 2019

John

Osaka

Very short but enjoyable. Staff were excellent.

10/10

Exceptional

27 May 2019

Verified traveler

Very clean and helpful staffs.very good breakfast with lots of choices.

Leisure Family

6/10

Pleasant

26 May 2019

ChiaChing

Noisy in the morning and need to improve English

1) door man (handling bus to KIX) can not speak English
2) No pre-sell of KIX bus ticket allowed, which can be easily solved to make guests more convenient in planning
3) noisy from the upper floor from 7am

8/10

Excellent

07 May 2019

Verified traveler

Great hotel- lived the fitness center and spa. Only issue is distance from train station. The hotel had a shuttle bus every half hour which helped very much.

Leisure Partner

10/10

Exceptional

28 Apr 2019

Najatt

After Booking I looked at the reviews and realised most were negative was really worried. The Honest truth is this Hotel is amazing I don't know what others expect but I am a fussy person especially when it comes to cleanliness. the Hotel room was massive so clean, beds were conferrable and staff were amazingly friendly.

The hotel Facilities were great and was so easy to get to everything via shuttle.

100% one of the best hotels I have been to.

Leisure Family

6/10

Pleasant

28 Apr 2019

Verified traveler

Property is convenient due to shuttle bus heading to osaka station and airport limousine bus is just right outside the doors.

Leisure Family

8/10

Excellent

10 Apr 2019

Ann Margaret

Amazing Asia

Like everywhere in Asia, this hotel had restaurant hours that ended early. Bar closed at 10;30, but kindly barkeepers said as long as others were there, we could join for a last call. But, that's Asia. It was Cherry Blossom time and all was magic in the city - locals were happy to see tourists enjoying their beautiful city and tourists thrilled with Mother Nature's Display.

Friends

10/10

Exceptional

09 Apr 2019

Verified traveler

Great location and good transportation to Osaka Station.
Improve food variety in Club Lounge.

Leisure Family

2/10

Poor

01 Apr 2019

Verified traveler

staff horrible - rooms mediocre - energy low - when we asked for help - not very receptive