Shangri-La Yanuca Island, Fiji

Fiji , Viti Levu
CORAL COAST, Yanuca Island
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100 reviews shown

2/10

Poor

08 Apr 2026

Monica

DO NOT STAY HERE!! The property is run down, the service is non existence and they give “Fiji time” a whole new meaning of slow/incapable. We had issues from the moment we checked in.

10/10

Exceptional

07 Apr 2026

Marisol

This was the best vacation, yet. Shangri-La Yanuca Island made my honeymoon memorable. The staff were kind, friendly and helpful. The hotel is beautiful. The food was amazing. The experience was beyond what I imagined.

Partner

10/10

Exceptional

05 Apr 2026

Qian

Wonderful property

4/10

Poor

05 Apr 2026

Aisling

Not suitable for couples, not what you’d expect of shangri la luxury chain

Partner

6/10

Pleasant

02 Apr 2026

Ganpath

Breakfast is standard not anything flashy

Family_with_children

10/10

Exceptional

01 Apr 2026

Michelle

Rooms are being updated to match Shanghai La standards but furniture is pretty old.

10/10

Exceptional

30 Mar 2026

Michael

Exceptional in every respect. Location is unbelievable, world class snorkelling in front of your rooms. Great facility. Most welcoming staff on the planet. Breakfast is incredible with huge variety and fresh food. Would go back in a heartbeat, but I may not leave.

Family_with_children

8/10

Excellent

28 Mar 2026

Oluyemi

We stayed at the reef buree and the roo was very good. It was nice to have a golf cart to cruise around the grounds. A 9 hole golf course was also a plus and the course was in good condition. The main downside is that there’s not much of a beach to speak of.

Partner

8/10

Excellent

22 Mar 2026

Lani Marie

We had a great stay at the Shangri La resort. The staff were very friendly and eager to accommodate. The resort is showing it's age a bit but overall provided everything we needed. The snorkeling was amazing right off the beach. The lounge chairs at the beach and pool were in bad need of an upgrade. But the beach and snorkeling made up for it. The resort is great for families or if you prefer the adults only section was great as well. The food was good and I would recommend eating at the Black Marlin steak house, the rib steak we shared was fabulous there. If I went to Fiji again I would not go in March as we found the humidity a bit overwhelming. I would highly recommend a massage at the hotel spa and my husband enjoyed playing golf. I wish we had been able to see some sights off the resort but the humidity kept us at the beach and resort. We met some great people and overall had a fantastic time.

Partner

8/10

Excellent

20 Mar 2026

Paul Browne

Nice but it’s old as the building was built 85 years ago. We enjoyed it!

Family

8/10

Excellent

15 Mar 2026

Matthew Allain

Suite was a great room. Staff were excellent. L

10/10

Exceptional

13 Mar 2026

Suzana

Absolutely fantastic! The rooms are a little out dated but you really don't spend much time in them at all. So doesn't really matter that much. The staff are all so beautiful and friendly with special mention to Nancy and Napoleon in reception. So welcoming and friendly. A beautiful family location for some down time.

Family_with_children

10/10

Exceptional

09 Mar 2026

Jason

Amazing staff, will definitely stay here again and again and again. The only piece of advice I can give is get on Fiji time as soon as possible. Food and drinks will come eventually. Slow down and enjoy.
Vinaka.

Partner

2/10

Poor

23 Feb 2026

Louisa Jane

Don’t go there. Find somewhere closer to a town and that has more events and cheaper tours.

Self

10/10

Exceptional

23 Feb 2026

Jebin

Staff, food and amenities really good. Had a great experience.

10/10

Exceptional

22 Feb 2026

Shirley

We had an amazing time!!!! We will definitely be back! The breakfast and the breakfast team were amazing!!!!! The beach and the activities were great too!!!

Family_with_children

2/10

Poor

21 Feb 2026

Corneliu

We arrived at the resort full of excitement, as this trip to Fiji was meant to be a very special Valentine’s Day surprise for my fiancé. Unfortunately, from the very beginning, our experience was disappointing.

We had to wait more than one hour past check-in time with very little communication. After the long wait, we were finally given access to our room — only to find that it was still not properly prepared, the staff came back to bring glasses and water . It immediately ruined the romantic atmosphere I had carefully planned.

Before arriving, I had specifically requested a decorated room for Valentine’s Day. Sadly, nothing had been arranged. No decoration, no acknowledgment of the occasion — nothing at all. For something that was meant to be a meaningful surprise, this was extremely upsetting.

Overall, our stay was not good at all. We did not feel comfortable, we did not feel special, and we truly did not enjoy the experience. It was heartbreaking because this was supposed to be a beautiful memory for us.

We will definitely come back to Fiji — it’s a stunning destination — but we will never choose this resort again.

Partner

10/10

Exceptional

19 Feb 2026

Rylie James

We had stayed in the Reef Bure room for our honeymoon. The view from the room was beautiful arguably the best room in the resort (in our opinion). We also received our own golf cart or power buggy to travel to and from the restaurants and activities in the resort. The staff was very friendly to us and attentive with food and drinks. We had stayed 7 nights at the resort which we thought was the perfect amount of time to enjoy all the resort had to offer with out leaving.

Partner

2/10

Poor

18 Feb 2026

Dimuthu

Not up to standerds... food not quality. We had our daughter's b'day and cake provided by them. It was fully mold and we realised after eating and given to many kids around. Had food allergy reactions after this incident. Spoken to mgt but not all responded well. Specially GM of the hotel dont care much. Hotel has gone for quantity against the quality. Dont think go again to here. Not recommended.

Leisure Family_with_children

6/10

Pleasant

14 Feb 2026

Farahnaz

The staff were absolutely amazing — warm, welcoming, and incredibly helpful throughout our stay. While the service truly stood out, the hotel itself could benefit from some tender loving care. There were a few signs of general wear and tear, and in some areas the roof appeared to be leaking. With some maintenance and updates, it has the potential to match the wonderful level of service provided by the team. Thank you!

Leisure Partner

2/10

Poor

13 Feb 2026

Konica

This should not be called a Shangri-La resort. It is completely filthy, run-down and completely deceptive from the photos. I have never been so disappointed by a resort before, let alone a higher end one that my family and I assumed this was. The room and bathroom were in terrible condition, with visible black mold on the shower floor and corners, stains on the shower glass, mold and condensation on the floor grouting, stains on the pillow, a broken telephone, peeling furniture, and just overall old and unkept conditions. This was not just case inside the rooms, but also on the beach - extremely dirty with seaweed and debris all over - people were literally peeling over layers of kelp and debris just to try and access the water. It was really sad to experience as we had high hopes for this resort based on the photos and description of the amenities. To make matters worse, the elevators did not work so we had to take lengthy ramp structures to get around with a stroller. They kept the used food trays outside overnight, attracting additional insects including large cockroaches. The only upside was that food here was tasty, aside from that everything was disappointing to say the least. I expressed to management that the resort was very disappointing and that we would be checking out the very next day instead of extending our stay; they did not seem surprised at all. Will reconsider staying at a Shangri-La again if they can put their name behind a rundown resort like this.

Leisure Family_with_children

10/10

Exceptional

13 Feb 2026

Tara

Staff were absolutely amazing, dining options were fantastic, clean amenities. Pools, bars, ocean, things to do perfect holiday.

Leisure Family

8/10

Excellent

08 Feb 2026

Brian

We had a great stay, staff were friendly and accommodating, room was clean comfortable bed. The only downside was the pricing of food etc was higher than expected. Overall an excellent experience

Leisure Partner

10/10

Exceptional

02 Feb 2026

Patrick Floyd

Very nice resort. We spent our week in the Reef Bure - Amazing and private beach Villa with your own golf cart to explore the property. Great food, nice pools, and helpful staff. Duncan on the adults side hooked us up with a late checkout - thank you DUNCAN! Couple downsides - not fully all inclusive. Be prepared to pay for coffee drinks all day, soda before noon, and have a daily allowance for food. Not bad tho - spent 7 days eating and drinking whatever we wanted and had $300 usd in overages. Overall a great experience and would definitely recommend the resort and privacy of the Bure Villas!

Leisure Partner

6/10

Pleasant

31 Jan 2026

Lusi

We booked 2 rooms, room 497 was condensing when we checked in, informed receptionist and was fixed by their electrician around evening time. Room 498 power went off at around 4am, i thought it was the whole hotel, but when i went at around 6.30am to my daughter's room then found out their's was working. So called them again, man came to fix and left after 10mins it stopped working again, he came back and fixed it and it was all good. Staffs were good, friendly and very welcoming. We enjoyed our stay and thank you for the late check out. But overall it was an awesome 1day stay.

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Pamela

The staff where incredibly friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

21 Jan 2026

Mark

Very clean, amazing staff who always make it feel like home. They are so friendly and accommodating. Awesome facilities for the children.

8/10

Excellent

20 Jan 2026

Richard

clean rooms, friendly staff

Leisure Partner

8/10

Excellent

20 Jan 2026

Samantha Louise

Lovely resort. Lovely housekeeper.

10/10

Exceptional

14 Jan 2026

Katrina

We absolutely enjoyed our stay.

10/10

Exceptional

11 Jan 2026

Darren Hilton

Staff were amazing

Leisure Family_with_children

10/10

Exceptional

09 Jan 2026

Paul

Staff are wonderful and food options are great

Leisure Partner

8/10

Excellent

07 Jan 2026

Kamlesh

We’ve been coming to this facility for over 15 years, and this was our 9th trip. The location is excellent, and there’s always plenty to do to keep both kids and adults engaged. The sit-down restaurant continues to impress with great food quality and variety. The main buffet, however, could use some improvement as the quality didn’t quite match the rest of the experience.

I also want to extend a sincere thank you to Ashwini Anshumala Mohini for helping us arrange a late checkout, facilitating VIP service, and making sure we were able to park close to our room. That extra level of care made a real difference and was truly appreciated.

I also had the opportunity to meet the General Manager, Francis Lee. He was very approachable and kind, and it’s clear he’s done great work at the resort over the years.

Family

10/10

Exceptional

04 Jan 2026

Cassarndra

Amazing, Amazing Staff!

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Jason

Room was great, lock in bathroom door would have been appreciated. Toddler pool great but could be improved with a slide or working water fountain. Kids club seemed only open at night. Many exclusions in the all inclusion rate - should be included like coffees at breakfast, drinks at the pool at 11am and ice cream.

Leisure Family_with_children

6/10

Pleasant

28 Dec 2025

Faramarz PHOROZAN

The all-inclusive package is just credits on over-rated food prices. We had to pay 700$ at the checkout. The rooms are clean but old. Great AC!

Clearly, people from lundry can’t follow instructions. Gave them two brand new t-shirts and they came back like they’re used for months!!! That’s a big concern with laundry.

Staff are friendly and respectful.

Leisure Family

2/10

Poor

28 Dec 2025

Amilia

Upon arrival after check in, the security guard thought we were outsiders, we just asked where the restaurants were as per advice on check in and made to feel unwelcome like we sneaking into the resort. Waiting forever to be served drinks as no one always at the bar. All inclusive is not as inclusive as it states. I've been to Fiji many times but got food poisoning or gastro while there for only 3 days. My daughter vomited on the dining table and no one came to disinfectant it. Was just wiped down with papertowel. The lagoon Terrace for buffet had terrible and old food, it was the same each day. Which is where I think we got sick. Most bar staff not friendly and when asked for a drink looked inconvenienced by the request. Very expensive and not worth the $1000 a night to stay. Also the resort is so big you spend half the day walking backwards and forwards to change into appropriate dining wear. I will never go back. Worst experience ever

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Danielle

A lot of things to do for the kids

Leisure Family_with_children

8/10

Excellent

18 Dec 2025

Jolyon

Very friendly staff, lots of activities to choose from, great buffet breakfast.

Leisure Partner

8/10

Excellent

17 Dec 2025

Michael

Room was very clean, great view and adults only section was worth the upgrade

10/10

Exceptional

16 Dec 2025

Yashika

Staff was super nice. Kids friendly resort, with lots of things to keep them busy. Pools were nice and clean, rooms and room services were good. Overall a greta experience

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Trish-Mae

Loved the elegance, comfort and luxury. Pampering atmosphere, friendly and professional service from staff.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Mohammed

Enjoyed our stay
Friendly staffs

10/10

Exceptional

11 Dec 2025

Emily

Beautiful room, amazing amenities and staff went above and beyond to make sure our stay was perfect

Leisure Family_with_children

6/10

Pleasant

11 Dec 2025

Deb

Unfortunately our expectations were not met when we stayed in the Reef Deluxe Adults only side of the resort. One of our rooms wasn't ready until well after 3pm. Our room fan was noisy and while it was looked at it wasn't fixed. On our first morning we had no COLD water in either room for showers. The promised turn down service only eventuated on our final night. The room cleanliness was great and the cleaning staff were both very friendly and helpful.
The Adults only pool was murky and the pool tiling was very slippery with wet feet if you stepped on the white tiles. Three of us managed to get cuts on our feet from this and saw at least three more guests slip and cut their feet also, including one who needed extensive first aid.

While the staff weren't unfriendly they did appear to be overworked, very thinly spread and lacked knowledge regarding basic questions which suggests a high staff turnover.

We were also surprised to be told that while paddle boarding and kayaks were free to rent for however long you wanted the snorkeling was limited to one free hour per day and then payment of $35 per hour was required - per guest! This seems exorbitant.

The restaurants were great though. The buffet breakfasts were extensive and we enjoyed the quality and the choice offered by 3 restaurants. We also enjoyed dinner at both the Italian and Asian restaurants and the pricing was very reasonable.

Also the golf and horse riding were great. The horses were very well kept.

Leisure Family

10/10

Exceptional

05 Dec 2025

Dianne

Beautiful resort, excellent amenities, fantastic food and wonderful staff. Cannot fault the stay.

Leisure Family

8/10

Excellent

01 Dec 2025

Trina

Staff was spectacular

4/10

Poor

01 Dec 2025

Mark

The island is idyllic and a good location, easy to get to from Nadi airport. All the staff warm and friendly. For those familiar with the Shangri-La brand, this property is very different and more like a 3 star resort. The food & beverage, for those after a 'culinary delight', is very disappointing

Leisure Partner

8/10

Excellent

27 Nov 2025

Michael

Excellent resort, great staff, but a bit tired in a few places. Great room with view with top notch breakfast.

Leisure Partner

2/10

Poor

26 Nov 2025

Daniel edward

Got food pos

10/10

Exceptional

24 Nov 2025

Rebekah

this was an excellent property. the staff was so kind. the restaurants were all amazing. our room was amazing! we would come back in a heartbeat!

Leisure Partner

6/10

Pleasant

23 Nov 2025

David George

Having stayed here maybe a dozen times over the last 20 years the staff were always what made the resort amazing but although most were great I had issues with billing that were handled poorly and we were lied to. Management promised to take care of it( remove the cost from the bill) but on check out this promise was not honoured until I pointed this out.

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Charlotte

felt welcome from the moment we arrived.
all staff very friendly and polite.
Was great also to have a lot of options for meals at all the great restaurants with in the resort.

8/10

Excellent

22 Nov 2025

Taylor

Leisure Family_with_children

8/10

Excellent

21 Nov 2025

Antony William

The room was spotless and our house keeper was more than accommodating...Kelevi was hard working efficient and on task, we were very impressed.

Leisure

10/10

Exceptional

21 Nov 2025

Rachael Mary

Amazing staff so very friendly. Excellent atmosphere and ambience

Leisure Family

10/10

Exceptional

21 Nov 2025

Annabelle

Staff were extremely friendly, food was great and the views were breathtaking

Leisure Family_with_children

8/10

Excellent

16 Nov 2025

Jackie

Wonderful staff great holiday

Leisure Friends

10/10

Exceptional

14 Nov 2025

Chelsey

Leisure Partner

10/10

Exceptional

13 Nov 2025

Subhashni

Staff was really good specially when we arrived. Napoloini kept us entertained. Loved everything.

Leisure Partner

8/10

Excellent

10 Nov 2025

Melissa

Pros:
Great resort, clean room, friendly staff, and kids had a wonderful time

Cons:
Room service got missed on one of the days

Leisure Family_with_children

6/10

Pleasant

08 Nov 2025

Joanne

We stayed in a Reef Bure and, while the island is stunning, the experience didn’t match the resort’s five-star image.

The Reef Wing photos online show a sandy beach and clear lagoon, but in reality, this area is rocky from natural lava flow and scattered with coral. The lagoon is knee-deep, so swimming isn’t possible unless you go to the family area on the other side of the resort.

Our Reef Bure, said to be about six years old, felt quite worn — chipped tiles, scratched furniture, loose fittings and a general lack of maintenance. A small ceiling gap even allowed a bird to nest inside. Housekeeping was inconsistent, with towels and minibar items often missed and the patio never cleaned during our stay.

Check-in involved multiple pre-authorisations (including FJD $150 per night and an extra hold for the golf buggy) plus a 5% card fee, which felt excessive.

The adults-only pool was green and murky for our entire stay, while the family pools appeared clear. Although some guests still swam, we didn’t feel comfortable doing so.

Breakfast offered good variety but patchy service, with missing spoons and extra charges for cappuccinos. Dinner quality was inconsistent, and themed menus made it hard to dine spontaneously.

Overall, the natural setting and friendly staff are positives, but the resort feels dated and under-maintained. Couples seeking a tranquil, high-end adults-only stay may be disappointed, while families wanting a relaxed island base might still find it enjoyable.

6/10

Pleasant

08 Nov 2025

Toma

The place is gorgeous, you have everything you need too bad that most of the staff are not great, they just don't know how to cater to tourists that well.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Amanda

I was so impressed with the Shangri-la. The grounds and gardens were immaculate. The rooms were spacious and the beds and pillows were super comfy. Air Conditioning was so good after being out on the heat. The hospitality of the staff was wonderful you really did feel at home and looked after. Everyone was super friendly. Loved how the golf cart could drive us up to the restaurants or stopped to pick us up when passing. The fire show was fantastic. We tried all the restaurants, they were all delicious too. The happy hour at the adults only was a real bonus and such a draw card. Pools were clean. We can't wait to come back! thank you Shangri-la and all your staff for making our holiday wonderful.

Leisure Family

10/10

Exceptional

28 Oct 2025

Megan Ann

Staff are amazing. Do anything for you.

Leisure Family

10/10

Exceptional

21 Oct 2025

Clifford Alexander

Healthy breakfast, friendly staff, good drinks, good pool and beach area

Leisure Family

10/10

Exceptional

18 Oct 2025

Leonard John

We had the most wonderful time here. A great resort in such a beautiful setting, excellent activities for kids, good dining options and lovely staff.

8/10

Excellent

17 Oct 2025

Colin

Resort is getting to the stage where it is beginning to look a little tired and could do with a refresh. It was annoying to see that not many activities were free despite the high cost of accommodation. We had to fork out for goggle hire, mini golf and many other facilities which is a bit over the top for a family resort. Dinner in the Asian restaurant was a disaster which was confirmed by other guests we spoke to.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Meghan

We really enjoyed the adults only section. Fun 9 hole golf course. Loved fishing and that the kitchen grilled our catch to perfection for dinner.

Leisure Family

8/10

Excellent

11 Oct 2025

Manjeet

Very helpful and friendly and very healthy food

Leisure Partner

10/10

Exceptional

09 Oct 2025

Jelena

Our view from the Ocean Room was spectacular. The breakfast and dinner buffet at The Lagoon Resturant was great. Clear, blue water at the beach and the pool was also nice and fun. Very kid friendly also.

Leisure

6/10

Pleasant

05 Oct 2025

Jyoti

There were lots of ants in the room even after cleaning. The property seems to be very old and not up to the expectation and not as per Shangri La’s standards. Will not visit again and will not recommend to my friends.

Leisure Family

8/10

Excellent

01 Oct 2025

Ruben

The room was clean. Outdated but okay.
The saff friendly. The Italian restaurant is not actually Italian. The bistro and grill were exelent

Leisure Partner

10/10

Exceptional

28 Sep 2025

Sunita

Yes

Leisure Friends

10/10

Exceptional

27 Sep 2025

Marianne

We had an amazing stay, great food options and so many activities. The rooms were really clean with the most beautiful view over the ocean and reef. The swimming was superb and the kids had a great time on the kayaks, paddle boards and water park. The staff were outstanding and so helpful. Recommend the Marau fire dance performance- spectacular! Can’t wait to visit again.

Leisure Family

10/10

Exceptional

24 Sep 2025

Jannendra

Very professional staff, dining and breakfast rooms

8/10

Excellent

19 Sep 2025

Stacey

Could be hard work to get a drink especially with drinks package

Leisure Partner

10/10

Exceptional

17 Sep 2025

Heidi

We had a lovely week at the Shangri-La. The coral coast is a beautiful area and we did a lot of snorkelling. The staff are so friendly and welcoming. The rooms were clean and had everything we needed. This resort is great for families, friends and couples. I was travelling with my sister so we walked around and found quieter parts of the island away from all the kids. We also ate at the italian restaurant for breakfast which was adults only. They do well to cater to all types of travellers.

Leisure Family

10/10

Exceptional

14 Sep 2025

Eric

Great resort like they have Adult only - little quieter and nicer. Staff as awesome esp the shittle driver. I recommend the Burre's for couples, worth the uipgrade own villa is super nice plus own buggy, breakfast included and spa credits and golf included. I don't think you need the all inclusive meals and drinks. We did ala carte and think it ended being cheaper but my partner 5isn't a big drinker had two bevs max per day. I had 4 to per day? Would def go back.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Rebecca

Enjoyed staying here, great place for families. Would have been nice to have a different room as smelt a bit damp and also have some more space. I would definitely return

Leisure Family_with_children

6/10

Pleasant

07 Sep 2025

Rachel

We have visited many times over the years and this year I was shocked with so many staff on their mobile phones and ignoring guests - not meeting the guests eye when asked questions - it wasn’t the usual Fijian warmth we have enjoyed in the past

Leisure Family

8/10

Excellent

06 Sep 2025

Lee

Shangri La chill out

If you want a resort style getaway it’s perfect. Also a great resort if you have young kids. Staff are beautiful people and super friendly. Food was good at all the restaurants. Having a breakfast available until 11AM is excellent. Where it is good but not great is around the finer service details. Ordering wine before a meal and then waiting over 10 minutes after the food has arrived for it to turn up. Typically breakfast table was not set correctly (no teaspoons with cup). Generally slow service, but I guess that’s the island way! Lots of staff available, just a little extra training and attentiveness. Minor faults in the scheme of things, but it would take the resort from good to excellent in my opinion

Partner

10/10

Exceptional

04 Sep 2025

Diana

It's not luxurious but if you have kids who just want to have fun this is a great resort. They have many activities that are included. They have a great beach right at the property, they have kayaks, a bouncy obstacle course out in the water and a kids club which are all included. The shops are reasonably priced. We did buy the all inclusive package but felt the food was reasonably priced when purchased a la carte. We would definitely be back, but would probably upgrade from a regular garden view room.

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Alessandra Caporali Copetti Messina

Great staff, safe and happy place, I’ll come back.

Leisure Self

10/10

Exceptional

02 Sep 2025

Ryan

Amazing for kids, sta

Leisure Family

8/10

Excellent

29 Aug 2025

Priya

Good visit

Leisure Partner

10/10

Exceptional

29 Aug 2025

Jessica Huset

Beautiful property, great landscaping and the most lovely and warm staff.

8/10

Excellent

27 Aug 2025

Hayley

Beautiful Beaches, delicious food, awesome activities, great amenities, amazing service. Loved our Fijian whanau, they made our stay at The Shangri La very inviting and really looked after us. Definitely going back again!!

Leisure Partner

8/10

Excellent

23 Aug 2025

Evelyn

Beautifully maintained resort in a great location with a perfect swimming beach. Lots of restaurants to choose from. A bit overwhelming at peak season with so many families staying, but our ocean view room was peaceful and relaxing.

Leisure Family

10/10

Exceptional

22 Aug 2025

Lee-Anne

Bed was very comfortable

Leisure Partner

10/10

Exceptional

10 Aug 2025

Sian Narelle

Great pool to lounge around & relax - just need alot more sun loungers as they were always full, would have been great to have more options for pool side massages (cheaper too)

Slow service for table ordering,had to ask for water a few times before actually getting it. Staff always friendly though,just Fiji time

Leisure Family_with_children

10/10

Exceptional

04 Aug 2025

Anna

Great restaurant options, kids enjoyed buffet, adults mostly ate at other restaurants on site as part of all inclusive. Good range of activities, a lot were included in room price. Beach beautiful.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Aaron

Great place to holiday
Would visit again

8/10

Excellent

22 Jul 2025

sushmeet

The variety of options for food was very nice. We did the all inclusive option which was decent for the price paid. Included mixed drink options could have been better. Beautiful property overall. Payal from reservations was super helpful in answering questions prior to our arrival and Noor at the reception desk was very efficient

Leisure Family_with_children

10/10

Exceptional

21 Jul 2025

Jeff

Greta place - but expensive but you pay what you get for! Great facilities and just overall a 10/10 will be back.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2025

Aman

Everything was excellent

Leisure Family

2/10

Poor

11 Jul 2025

Devi

They were quick to welcome everyone else except us.

10/10

Exceptional

10 Jul 2025

kamal

Very beautiful

Leisure Family

10/10

Exceptional

07 Jul 2025

Paul

The Shangri-La is a magnificent hotel!! While the facilities are excellent and there is a wide variety of activities available, it is the staff who are the best part of this place. They are friendly, helpful, attentive and so, so supportive. I have stayed here before and I will keep coming back each year as it truly is a wonderful place to stay. Thank you to all the staff, particularly in the Reef Wing of the hotel. To Mary, Katea, Vishal, Aleisi and all the team - thank you so much!!

Leisure Self

2/10

Poor

03 Jul 2025

Eri

We stayed at Shanghai-la Fiji in April and still haven’t received the deposit back after 3 months. I’ve sent multiple emails about this and they said “email has been forwarded to front office management “ but no follow up made by “front office management”.
We had two rooms so that’s $1200 that didn’t come back.. very unhappy..

Leisure Family